soft skills to all
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Welcome to session on Soft Skills
By:-
Central Board for Workers EducationMinistry of Labour & Employment,
Govt. of India, Mysore
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SOFT SKILLS:
Connecting Classroom to Careers
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What is soft skills?
Soft Skills - refer to the cluster ofpersonality traits, social graces, facilitywith language, personal habits,
friendliness, and optimism that markpeople to varying degrees.
soft skills, which are defined as skills,abilities, and traits that pertain to personality,
attitude, and behavior rather than to formal or
technical knowledge - (Moss and Tilly 2001,
p. 44).
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What is Hard Skills?
Hard Skills - the technicalrequirements of a job (assembly,
labor, etc)
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Differences are.
Soft Skills Are:
Skills, abilities and
traits that pertain to
personality, attitude,and behavior
Soft Skills Are Not:
Formal or technical
knowledge
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Moment of Truth:Student Survey Student majors: Business Accounting, Finance, Advertising, Marketing,
Management, CIS
Hotel and restaurant management
Elementary education
Forestry, geology
Entrepreneur /own business
Health professions
Dental, speech, medical, PT
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Moment of Truth:Student Feedback Students were asked to rate topics in
terms ofhow helpful it will be in
the future. Resumes and interviewing skills:
97% (Somewhat to very helpful)
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Moment of Truth:Student Feedback Online persona management, identify
theft and cyber stalking:
88%
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Moment of Truth:Student Feedback Written communication skills, e-
mail/cell/text message etiquette:
90%
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Moment of Truth:Student Feedback Team dynamics and generational
differences:
89%
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Moment of Truth:Student Feedback Presentation skills:
94%
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What Industry /Organisations says.. Technical skill ALONE does not make someone
competitive in the job market
In fact, computer literacy skills are assumed!
Todays our Human resource / workersdemonstrate GAPS in:
Communication skills
Team Work
Interpersonal skills
Problem solving,
Project/ Time management etc.,
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What Recent Graduates Say
Provide balance between general knowledge and major-specific skills (72%)
Many end up in fields not closely related to major
They AGREE with Employers!
Critical to success are:
Teamwork skills
Critical-thinking skills
Oral & written communication skills
Yet majority dont think college prepared them well
(51%)
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What Our Students Want Meaningful employment
Competitive advantage in todays
economy Help with soft skills
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Importance of softskillSoft skill are very important.
To handle interpersonal relations
To take appropriate decisions To communicate effectively
To have good impression and impact to
gain professional development etc.,
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Important Soft Skills are; Strong work ethic
Positive attitude Good communication skillsTime management abilities
Problem-solving skills Acting as a team player Interpersonal Relations & Self-
confidence Ability to accept and learn from
criticism Flexibility/adaptability
Working well under pressure etc.,
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Common Soft skills Strong work ethic -Are you motivated
and dedicated to getting the job done,
now matter what? Will you beconscientious and do your best work?
Positive attitude -Are you optimistic andupbeat? Will you generate good energy
and good will
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Common Soft skills Good communication skills- Are you
both verbally articulate and a goodlistener? Can you make your case andexpress needs in a way that buildsbridges with colleagues, customers andvendors
Time management abilities- Do you
know how to prioritize tasks and work ona number of different projects at once?Will you use your time on the job wisely?
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Common Soft skills Problem-solving skills -are youresourceful and able to creatively solve
problems that will inevitably arise? Will youtake ownership of problems or leave them
for someone else?
Acting as a team player- Will you work
well in groups and teams? Will you becooperative and take a leadership rolewhen appropriate?
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Common Soft skills
Interpersonal Relation: Have tools &techniques to maintain good relation.
Self-confidence- Do you truly believe youcan do the job? Will you project a sense of
calm and inspire confidence in others?
Ability to accept and learn from criticism-Will you be able to handle criticism? Are youcoachable and open to learning and growing
as a person and a professional?
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Common Soft skills Flexibility/Adaptability- Are you able to
adapt to new situations and challenges?Will you embrace change and be open to
new idea?
Working well under pressure- Can you
handle the stress that accompaniesdeadlines and crises? Will you be able to doyour best work and come through in apinch?
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What do we really want?
Business and Education Should Be on
the SamePage..
"There is only one valid definition of business purpose:to create a customer.
- Peter Drucker
The only practical goal of any organization isimprovement. - Phillip Crosby
Technical Skills will get you the interview, but its the
soft skills that get you the job- Heard repeatedly in
Industry Focus Groups
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Think about thisYou could have great technical skills,
but if you cannot communicate thoseskills, what good are they?
Arent Soft Skills more like
Life Skills? Soft Skills compliment hard skills,
which are the technical requirements
of a job
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Soft skill for successful career
Soft skills with special focus in presentscenario is very important because.
Soft skill is the ability required andexpected from persons for finding a suitable
job, its maintenance andpromotion
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The CLM and How toAvoid itCareer Limiting Moves:
Fighting with others in meetings
Off-Colour jokes
Bad mouthing projects or people
Unwillingness to listen to others
Disrespect for authority
Negative Attitude etc.,
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How Can You Improve YourSoft Skills? Look for opportunities to interact with
others Volunteer
This will expose you to people with differentbackgrounds and experience
Teaching Learn to adapt the way you explain things to
people of different ability levels Select different people to work with With group projects, find a new group
Learn & Practice or join Courses
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Conclusions More and more businesses areconsidering soft skills as an importantjob criteria
An increase in all type of industries /Organisations , emphasizes the need forsoft skills
Soft skills are used in personal and
professional life
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Thank you all
And
Have a excellent Soft Skills
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