stakeholders – involving all the players module 2 of the switch training kit

STAKEHOLDERS – Involving all the players

Module 2 of the SWITCH Training kit

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The SWITCH Training Kit

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Contents• Chapter 1 – The need for effective stakeholder involvement• Chapter 2 – Stakeholders in urban water management• Chapter 3 – Stakeholder involvement and sustainability• Chapter 4 – Putting stakeholder involvement into practice• Chapter 5 – Involving stakeholders in strategic planning for IUWM

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Chapter 1 – The need for effective stakeholder involvement

STAKEHOLDERS – Involving all the playersChapter 1 – The need for effective stakeholder involvement

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Integration needs collaboration

... because it is important to ...• get a holistic overview of current water uses in the

city• develop a common vision of water in the city for

the future• balance interests and needs of users• create synergies and bundle resources and

capacities

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Shortcomings of current approaches to stakeholder involvement

• Patchiness• Its value is not appreciated• Stakeholders as mere listeners• Disadvantaged groups excluded• One-way relationship with researchers• Servicing a political agenda• Lack of coordinating capacity

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A more effective approach to stakeholder involvement

To reduce:• Inefficiency• Social inequity

Multi-stakeholder involvement:• Experts, decision makers and water users• Increases awareness, cooperation and ownership• Needs to be prepared and managed wisely

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Chapter 2 – Stakeholders in urban water management

STAKEHOLDERS – Involving all the playersChapter 2 – Stakeholders in urban water management

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Stakeholders

• different spheres of government: regional, national, sub-national, local

• water utilities and companies• farmers• businesses• community-based organisations• universities and research institutions• schools• media ...

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Water mandates within local governments

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Chapter 3 – Stakeholder involvement and sustainability

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Good governance – UNDP principles

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Chapter 4 – Putting stakeholder involvement into practice

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Different levels of involvement

• Information• Consultation• Collaboration• Empowerment

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Informal and formal approaches

Informal:+ Good for thinking outside the box- Lack of formal mandate means decision making is

not influenced / Unstable group

Formal:+ Recognised status / Binding character- Participants act within the mandate of their

institutions: less innovation

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Learning Alliances

Image: Kemmis and McTaggart (1988)

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Social inclusion (1)

• Fair access to water

• Basic needs of all water users to be met

• Disadvantaged groups of society must have their say, too

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Social inclusion (2)

SASI – a Systematic Approach for Social Inclusion

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Chapter 5 – Involving stakeholders in strategic planning for IUWM

STAKEHOLDERS – Involving all the playersChapter 5 – Involving stakeholders in strategic planning for IUWM

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Stakeholder analysis (1)

Stakeholder analysis:

• Initial brainstorming• Stakeholder analysis

o Differentiate key, primary and secondary stakeholders

o Rank stakeholders according to importance and influence

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Stakeholders analysis (2)

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Institutional mapping

• Looking behind the scenes of power relationships

• Understanding the reality – rather than the rules

• Can lead to politically sensitive results

• Should be undertaken by researchers or consultants

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Establishing a process for stakeholder involvement - Recommendations

• Clarify the stakeholder process goals and expectations

• Maintain transparency regarding roles and interests

• Focus on the needs of the city as a whole• Try to create win-win situations• Strive for early tangible results

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Establishing a process for stakeholder involvement - Financing

• Staff• Communication costs• Print materials• Moderator for meetings• Cost for meeting venues, equipment, materials

and catering• Expert advice and training

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Establishing a process for stakeholder involvement – Focal point for coordination

• Managing internal collaboration • Ensuring coherence with other strategies and

policies• Linking internal and external stakeholders• Development of Terms of Reference • Hiring facilitator and moderator• Planning and administering budget

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Establishing a process for stakeholder involvement – Getting stakeholders on board

• Understand different interests/ agendas of stakeholders

• Speak their language• Highlight benefits, provide incentives• Create space for those less familiar with

participation• Aim for ownership through development of

common vision

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Working with stakeholders effectively

• Ensuring early outputs

• Highlighting success

• Raising profile of stakeholders engaged

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Working with stakeholders effectively – Moderating meetings

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Assessing, monitoring and evaluating

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Slides produced by:ICLEI European Secretariat

© 2011 ICLEI European Secretariat GmbH, Leopoldring 3, 79098 Freiburg, Germany

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