succeeding with devops transformation - rafal gancarz

SUCCEEDING WITH DEVOPS

TRANSFORMATION

@RafalGancarz

McKinsey Global Survey 2015

74% OF COMPANY TRANSFORMATIONS FAIL

Rafal GancarzLead Consultant @ OpenCredo

@RafalGancarz

DevOps • Agile Cloud • Containers Big/Fast Data • NoSQL Microservices • Reactive

WHAT IS DEVOPS?(CC) Véronique Debord-Lazaro

@RafalGancarz

DevOps = agile

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AGILE MANIFESTO (2001)

Individuals and interactions over processes and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

@RafalGancarz

agile mk1 (2001)

agile (PM + DEV + QA)

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DevOps = agile mk2 (2008)

agile (IT)

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DevOps = agile mk2 (2008)

agile (PM + DEV + QA + DBA + RM + SEC + OPS + SUP)

@RafalGancarz

agile mk3 (?)

agile (company)

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agile mk3 (?)

agile (strategy + finance + sales + marketing + IT)

(CC) snapp3r

WHY CARE ABOUT DEVOPS?

@RafalGancarz

Growing Customer

Expectations

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Digital Revolution

mobile • social • data

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Digital World

cloud • SaaS • API • ML/AI

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Survival of the fittest

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DEVOPS SOUNDS GREAT. LET’S DO IT!

ERR … SO WHAT DO WE DO NOW?

KNOW YOUR GOALS(CC) Vanessa

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Why DevOps transformation?

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What are the current pain points?

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What are the objectives of the transformation?

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Can you become a learning organisation?

(CC) Jérôme S

MEASURE WHAT YOU CARE ABOUT

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Mean Time Between Failures

(MTBF)

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Mean Time To Recovery (MTTR)

24X FASTER FOR HIGH-PERFORMING TEAMS

2016 State of DevOps Report

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Change Success Rate

3X HIGHER FOR HIGH-PERFORMING TEAMS

2016 State of DevOps Report

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Customer Satisfaction

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Feature Velocity

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Change Lead Time

2,555X LOWER FOR HIGH-PERFORMING TEAMS

2016 State of DevOps Report

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Production Defects

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Deployment Frequency

200X HIGHER FOR HIGH-PERFORMING TEAMS

2016 State of DevOps Report

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Code Commit Frequency

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Infrastructure Cost

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Staff retention

2.2X MORE LIKELY TO RECOMMEND THE ORGANISATION

2016 State of DevOps Report

(CC) John Getchel

GET THE BACKING

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CxO

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Technical leadership

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Department/function leads

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Dev/QA/Sec/Ops teams

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Invite the organisation

(CC) DocChewbacca

CONSIDER THE IMPACT ON THE ORGANISATION

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Departments

silos • handovers • delays

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Reporting lines

appraisals • promotions • assignments

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Multi-discipline teams

empowered • self-organising • accountable

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Hiring

talent • cultural fit

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Incentives

team • agility • metrics

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Culture

innovation • learning • collaboration

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Use Conway’s Law aka Inverse Conway Maneuver

ORGANISATIONS WHICH DESIGN SYSTEMS ... ARE CONSTRAINED TO PRODUCE DESIGNS WHICH ARE COPIES OF THE

COMMUNICATION STRUCTURES OF THESE ORGANISATIONS

Melvin Conway

LEVERAGE TECHNOLOGY

(CC) Thomas Claveirole

@RafalGancarz

Architecture

microservices • reactive

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Infrastructure

IaaS • PaaS • SaaS automation • as-code

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Continuous Delivery

CI • pipeline • deployment

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Continuous Testing

functional • infrastructure performance • security

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Security

50% LESS TIME SPENT REMEDIATING SECURITY ISSUES

2016 State of DevOps Report

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Operations

monitoring • alerting • logging • auditing

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Technologies

partners • vendors • open source

(CC) Peter

BE AWARE OF COSTS

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Time is money

capacity • objectives vs deadlines

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Learning takes time

conferences • workshops • labs training • on the job

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Expertise is essential

hiring • contracting • consulting

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Infrastructure

public • private • hybrid Iaas • PaaS • SaaS

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Tools/Products

commercial • open source

DEVELOP A PLAN(CC) sarah_jordan

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Develop a vision

outcomes • engagement • urgency

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Understand the changes ahead

organisation • process culture • technology

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Determine roles and responsibilities

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Establish support structures

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Develop and prioritise the backlog

COMMUNICATE

(CC) Jon Olav Eikenes

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Share the vision

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Outline the strategy

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Respond to any concerns

(CC) Narayan G. Maharjan

START SMALL

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Start learning

labs/workshops • internal conferences

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Run a pilot

value • risk • groundwork

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Choose the best team

volunteers • champions • experts

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Bring in the expertise

process • technology

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Provide executive support

impediments • alignment • advocacy

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Demonstrate the benefits

public demos • information radiators

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Cultivate the culture

retrospectives • demos • celebrations

SCALE OUT(CC) mangpages

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Codify your learnings

standards • templates • practices

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Invest in training

courses • workshops • pairing

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Take time

consistency • learning • innovation

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Establish communities

architecture • development • testing security • operations

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Measure your progress

outcomes • metrics

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Keep up the momentum

GET STARTED TODAY(CC) Julian Lim

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Long journey ahead

@RafalGancarz

Better start today

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Do you need help?

(CC) ashley.adcox

THANK YOU! QUESTIONS?

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