toxic employees in healthcare infographic

78%

...organizationalcommitment, said

of victims

5

HOW TOXIC EMPLOYEESHARM THE TEAM

Toxic employees REDUCE others’... Victims lost time...

38%

...work quality by

of victims

68%

...performance, said

80% OF DOCTORShave been reported as being disrespectful to staff

Toxics can be anyone —

Patient recommendations of hospitals drop 2% for every 10% of unsatisfied nurses13

42% SAY‘personal experiences’ with staff affect patient loyalty16

25% OF WORKERSin the healthcare industrybelieve disruptive behavior isdirectly tied to patient mortality14

49% OF VICTIMSsay intimidation by toxics resulted inwrongly administering medication15

43% OF NURSES would prefer their organization have proper staffing levels than have more salary17

ONLY 36%of hospitals have a formal retention strategy19

80%of healthcare facilities have already made this a habit18

TOXIC EMPLOYEES:• CREATE AN UNSTABLE WORKING ENVIRONMENT• HINDER THE PERFORMANCE OF TEAMS• HAVE A DIRECT NEGATIVE INFLUENCE ON PATIENT CARE

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Toxic Employees in the Workplace

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Why Staff Leave Your Hospital

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An Engaging Employee Experience

Learn more about how to create a positive healthcare environment and build an engaged, productive staff!

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GOSSIP & WHINING & DRAMA & YELLING & SABOTAGE & ... 2

NO GROWTH andBEING OVERWORKED3

33% SAYdisruptive physician behaviors occur weekly1

A toxic’s favorite behaviors are...

The two biggest creators of toxics are...

WHO ARE THE ‘TOXICS,’ ANDWHERE DO THEY COME FROM?

12% OF VICTIMS QUIT11

Replacing them can cost over $57,000 per role12

...at work (47% less on-site time)9

...by worrying about ‘toxic incidents’ (80% admitted)10

...by avoiding toxic staff (said 63%)8

HOW TOXIC EMPLOYEES BLOCK YOU FROM PROVIDING TOP QUALITY CARE

STRATEGIES FOR AVOIDINGTOXIC EMPLOYEES

Showcase your culture in recruiting —

Keep employees engaged —Avoid employee burnout —

All of these can have consequential impacts on your organization. Read on to find out who they are, how they stifle your team’s ability to provide care, and some best practices

for identifying and protecting your staff from them.

Toxic employees negatively impact:

Patient Satisfaction,Quality of Care,

& Overall Team Morale.

So take measures to avoid them. Highlight your brand to attract like-minded staff. Implement thorough onboarding procedures so new hires start on the right foot. Letting an employee go is sometimes best, but long vacancies lead to staff burnouts and more vacancies, so prioritize replacement.

The Sting Of

TOXICEMPLOYEESWHO THEY ARE, WHY THEY’RE BAD FOR PATIENTS & HOW YOU CAN PROTECT YOUR HOSPITAL FROM THEM!

4

6

48%

...work effort by7

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