visitors and residents: interactive mapping exercise workshop

ASIS&T Regional Meeting, March 3, 2017

Visitors and Residents Interactive Mapping Exercise Workshop

Lynn Silipigni Connaway, PhDSenior Research Scientist and Director of User Research

William Harvey, PhDConsulting Software Engineer

V&R Framework

(White and Le Cornu 2011)

#vandrVisitors and Residents resources http://goo.gl/vxUMRD

Visitor Mode

Functional use of technologyFormal needInvisible online presenceInternet is a toolbox

(White and Connaway 2011-2014)

Resident Mode

Visible and persistent online presenceCollaborative activity onlineContribute onlineInternet is a place

(White and Connaway 2011-2014)

Educational Stages

(Connaway, White, and Lanclos 2011)

(Connaway and White for OCLC Research 2012)

1ST YEAR UNDERGRADUATE

UPPER LEVEL UNDERGRADUATE

GRADUATE STUDENTS

FACULTY

LIBRARIANS

MAKING A MAP

Let’s Make a Map

o Okay, here we go!

Let’s Make a Map

o Okay, here we go!o Our friend Clippy will guide us along the way.

It looks like you’re trying to create a Visitors and Residents map. Would

you like help?

Step 1: Draw horizontal and vertical axes.

ResidentVisitor

ResidentVisitor

Personal

Institutional

ResidentVisitor

Personal

Institutional

Now think really hard about your engagement with the Web.

Making a list can be helpful.

My Engagement with the Web

o Google searcho Githubo Journal articleso Computer science blogso Emailo Personal websiteo Google Groupso Gitter.imo Hacker Newso YouTubeo Shopping/Purchasing/Bills

ResidentVisitor

Personal

Institutional

Try to think about how you use each service. Plot your modes of engagement using one or

more boxes or regions.

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Jour

nal A

rticl

es

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Gith

ub (W

ork-

rela

ted)

Em

ail

It looks like you have two different

modes of engagement here.

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Gitter.im

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Google Groups

Gitter.im

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Google Groups

Gitter.im

Hac

ker N

ews

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Google Groups

Gitter.im

Personal Website

LinkedinH

acke

r New

s

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Google Groups

Gitter.im

Personal Website

LinkedinH

acke

r New

s

YouTube

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Google Groups

Gitter.im

Personal Website

Shopping/Bills

LinkedinH

acke

r New

s

YouTube

Em

ail

ResidentVisitor

Personal

Institutional

Goo

gle

Sea

rch

Github (Personal)

Jour

nal A

rticl

es

Com

p. S

ci. B

logs

Gith

ub (W

ork-

rela

ted)

Google Groups

Gitter.im

Personal Website

Shopping/Bills

LinkedinH

acke

r New

s

YouTube

Em

ail

Yaaay! You did it!

• Take a photo of map• Email to:

oclc.vandr@gmail.com

• Why?

o We can learn about how we engageo personally, o professionally, o individually, & o collectively

o We can better understand our identity & dynamics

• Why?

o Identify users’ expectations of services & systemso Position the role of the library within the individuals’ workflows &

information-seeking patterns o Influence library’s design & delivery of physical spaces & digital

platforms & serviceso Investigate & describe user-owned digital literacies

• So What?

o Identify how target audiences o Engage with technologyo Discover & access information

o Modify & develop services & systems

Play

• http://oc.lc/vrmap

ReferencesConnaway, Lynn S., David White, and Donna Lanclos. 2011. “Visitors and Residents: What motivates engagement with the digital information environment?” Proceedings of the 74th ASIS&T Annual Meeting 48: 1-7. Connaway, Lynn Silipigni, Donna Lanclos, and Erin M. Hood. 2013. “‘I find Google a lot easier than going to the library website.’ Imagine Ways to Innovate and Inspire Students to Use the Academic Library.” Proceedings of the Association of College & Research Libraries (ACRL) 2013 conference, April 10-13, 2013, Indianapolis, IN. http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2013/papers/Connaway_Google.pdf.White, David S., and Lynn Silipigni Connaway. 2011-2014. Visitors & Residents: What Motivates Engagement with the Digital Information Environment. Funded by JISC, OCLC, and Oxford University. http://www.oclc.org/research/activities/vandr/.

Thank You!Lynn Silipigni Connaway, PhDconnawal@oclc.org@LynnConnaway

William Harvey, PhDharveyw@oclc.org

Questions & Discussions