digital visitors and residents: project feedback
DESCRIPTION
Students and staff have been developing their own digital literacies for years and successfully integrating them into their social and professional activities. The Visitors and Residents project has been capturing these literacies by interviewing participants within four educational stages from secondary school to experienced scholars. Using the Visitors and Residents idea as a framework the project has been mapping what motivates individuals and groups to engage with the web for learning. We have been exploring the information-seeking and learning strategies that are evolving in both personal and professional contexts. In this presentation we will discuss these emerging ‘user owned’ literacies and how they might integrate with institutional approaches to developing digital literacies. We also will discuss the Visitors and Residents mapping process and how this could be utilised by projects as a tool for reflecting on existing and potential literacies and the development of services and systems. David White, Co-manager , Technology Assisted Lifelong Learning, University of Oxford Lynn Silipigni Connaway, Ph.D., Senior Research Scientist, OCLC ResearchTRANSCRIPT
DEPARTMENT FOR CONTINUING EDUCATION TECHNOLOGY-ASSISTED LIFELONG LEARNING
9th December 2011
Digital Visitors and Residents: Project Feedback
Developing Digital Literacies - #jiscdiglit
Visitors & Residents - #vandr
David White (Co-PI)
@daveowhite
University of Oxford
Dr. Alison Le Cornu
University of Oxford
Dr. Lynn Silipigni Connaway (Co-PI)
OCLC Research
Dr. Donna Lancllos
University of North Carolina, Charlotte
Lynn Silipigni Connaway, Ph.D. Senior Research Scientist OCLC Research
David White (@daveowhite) Co-Manager Technology Assisted Lifelong Learning University of Oxford
Donna Lanclos, Ph.D. Associate Professor for Anthropological Research University of North Carolina, Charlotte
Alison Le Cornu, Ph.D. Research assistant Technology Assisted Lifelong Learning University of Oxford
‘I just type it into Google and see what comes up.’ (UKS2)
‘I always stick with the first thing that comes up on Google because I think that’s the most popular site which means that’s the most correct.’ (USS1)
‘I knew that the internet wouldn’t give me a wrong answer.’
(UKS4)
Background •The Digital Information Seeker: Report – Connaway, et al.
2010 •Thriving in the 21st Century: Learning Literacies for the Digital Age (LLiDA Project) – Beetham. et al. 2009
•Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ & ‘Residents’ (blog post) – White. 2008
•Information Behaviour of the Researcher of the Future – Nicholas. et al. 2008
•‘If it is too inconvenient I’m not going after it:’ Convenience as a Critical Factor in Information-seeking Behaviors.” – Connaway, et al. 2011
Even confident internet users often lack evaluative and critical skills.
LLiDA project: http://www.academy.gcal.ac.uk/llida/
DEPARTMENT FOR CONTINUING EDUCATION TECHNOLOGY-ASSISTED LIFELONG LEARNING
Digital Visitor Digital Resident
Visitor Resident
Video: goo.gl/dny1h
Paper: goo.gl/RFSLz
Visitor Resident Unseen Instrumental Functional Individual
Visible
Networked
Communicative
Communal
Page 12
Phase 2: Months 7-12 Establishing, Embedding, and Experienced Add 15 to original 30 = 45 participants
Phase 3: Months 13-24
Track 24 participants Online survey of 400 students and scholars
Phase 4: Months 25-36
Emerging 6 students
Phase 1 participant demographics
• 30 participants • 19 females, 11 males • 21 Caucasian, 3 African-American, 1 Caucasian-
Thai, 1 Hispanic, 4 unidentified • 15 secondary students • 15 university students
Methodology:
•Interviews •Diaries •Survey •Mapping
Interview Questions
1. Describe the things you enjoy doing with technology and the web each week.
-------- 6. If you had a magic wand, what would your
ideal way of getting information be? How would you go about using the systems and services? When? Where? How?
Code book I. Place
II. Sources
III. Tools
IV. Agency
V. Situation/context
VI. Quotes
VII. Contact
VIII. Technology Ownership
IX. Network used
Code book IV. Agency
A. Evaluation
B. Decision/Choice
1. Convenience
2. Familiarity
3. Repetition
4. Relevance
5. Authority/Legitimacy
6. Available time
Etc.
Visitor Resident
Personal
Institutional
Engagement Maps
UKU3
USS4
USU3
Programmatically?
•Map the Code book to the Visitors and Residents continuum
•Compare the mappings between
Educational stages
Questions?
Information-seeking cycle
‘I simply just type it into Google and just see what comes up’ (UKS4)
Sources
UKU3
?
Contact
Email vs IM ‘My email is also like the most important way of contacting people, especially through the school...’ (USU7 )
The power of convenience
Agency
Convergence
“Google doesn’t judge me” (UKF3)
People
‘Oh, definitely one of my teachers just being able to appear, definitely. Just to be able to have maybe a professor or someone that is an expert in that area, and just for them to be there when I want them to, so that if I don’t get something they can explain it to me. Because that’s the other thing, it’s more verbal communication that I find easier, so not always the website, although I do usually use the internet it’s not my preferred choice.’ (UKS4)
Questions?
Open Answer Resources
Do you think education is about the 'answers' themselves or the process of getting to those answers? A: Answers B: The process of getting to those answers.
Sources
‘Freely available tertiary literature, accessibly and neutrally summarised from reliable secondary and primary sources, in an ongoing process of good faith collaboration involving both experts and non-experts.’
(Martin Poulter of Wikimedia)
‘The problem with Wikipedia is it’s too easy. You can go to Wikipedia, you can get an answer, you don’t actually learn anything, you just get an answer.’ (USU6 – quoting a teacher)
‘Perfect thing, I think it would be that all the useful, accurate, reliable information would like glow a different colour or something so I could tell without wasting my time going through all of them’ (UKS2)
Education is about questions
The web is about answers
‘Do they actually fail you?’ ‘They don’t fail you but you get ridiculed in front of everyone for sourcing Wikipedia.’ (USS3)
Black Market
Learning
http://wp.me/pLtlj-fH
Phase 3 (Mar 2012 – Mar 2013)
•Survey •Diaries •Phase 2 coding •Triangulation
Outputs – January 2012
•Report •Engagement maps •Emerging findings •Implications
•Video •Project discussion
Lynn Silipigni Connaway, Ph.D. Senior Research Scientist OCLC Research [email protected]
David White (@daveowhite) Co-Manager Technology Assisted Lifelong Learning University of Oxford [email protected]
Thanks
Selected Readings
Beetham, Helen, Lou McGill, and Allison Littlejohn. Thriving in the 21st Century: Learning Literacies for the Digital Age (LLiDA Project). Glasgow: The Caledonian Academy, Glasgow Caledonian University, 2009. http://www.academy.gcal.ac.uk/llida/LLiDAReportJune2009.pdf.
Connaway, Lynn Silipigni, and Timothy J. Dickey. The Digital
Information Seeker: Report of the Findings from Selected OCLC, RIN, and JISC User Behaviour Projects. 2010. http://www.jisc.ac.uk/media/documents/publications/reports/2010/digitalinformationseekerreport.pdf.
Connaway, Lynn Silipigni, Timothy J. Dickey, and Marie L. Radford. “‘If
it is too inconvenient I’m not going after it:’ Convenience as a Critical Factor in Information-seeking Behaviors.” Library & Information Science Research 33, no. 3 (2011): 179-90.
Selected Readings
Nicholas, David. Rowlands, Ian. Huntingdon, Paul. Information
Behaviour of the Researcher of the Future: A CIBER Briefing Paper. London: CIBER, 2008. http://www.jisc.ac.uk/media/documents/programmes/reppres/gg_final_keynote_11012008.pdf.
White, Dave. “Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ &
‘Residents.’” Posted on TALL Blog, July 23, 2008. http://tallblog.conted.ox.ac.uk/index.php/2008/07/23/not-natives-immigrants-but-visitors-residents/.
White, David. Le Cornu, Alison. “Visitors and Residents: A New
Typology for Online Engagement.” First Monday 16, no. 9 (2011). http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/3171/3049.
Exam room: zeligfilm http://www.flickr.com/photos/zeligdoc/4536875415/ Vending machines: midoisyu http://www.flickr.com/photos/midorisyu/752223850/ Cycle route: Damian Cugley http://www.flickr.com/photos/midorisyu/752223850/ Glasses face: peterburnham http://www.flickr.com/photos/pburnham/5238764188/ 3 Generations (Street at night): Gilderic http://www.flickr.com/photos/lanier67/5253473681 Porto Riberia: lanier67 http://www.flickr.com/photos/lanier67/5253473681
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