without insights your creativity is blind

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How to come up with powerful consumer Insights. practical thinking tools for advertising , media and branding

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Without Insights your Creativity is Blind

Yonathan Dominitz

Highly creative Ideas and Insights

Common Thinking Patterns

What is an Insight?

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Insight is not a single revelation Let’s start with what it is not:

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Insight is a chain of revelations

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Insight is a chain of revelations

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OUA

Observation

A truth about how things are:

This truth can come from data, research or our own experience or from a personal observation regarding:

People’s beliefs, values, perceptions, attitudes, behaviors;

what the think, feel, say or act regarding life, the category, the brand or the product.

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Understanding

We reveal a new understanding or meaning

within the brand context.

The observation should provoke some reaction or stimulate a new realization for us:

We understand something we didn’t understand before, or we see things in a different way, or we get a new meaning for the role the brand/product can play in people’s life.

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Articulation

Of a new perspective about the brand.

Based on the Observation& the new Understanding, we can now articulate a new perspective about the brand.

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Snickers’ new strategy commercial

https://www.youtube.com/watch?v=QVjGRizbSuM

What was the chain of revelationsleading to Snickers’ new strategy?

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The Snickers case:

1. New observations or truths

“have you noticed that, when you get really hungry, you become restless and angry?”

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The Snickers case:

2. A new understanding or meaning

within the brand context

hunger has (and therefore Snickers has) psychological and emotional consequences.

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The Snickers case:

3. Articulating new perspective about the brand

By helping you overcome hunger, Snickers helps you stay you(”You’re not you when you’re hungry”)

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Let’s see three campaigns and try to figure out what is the common

Insight thinking pattern behind them?

Puma football EuropeValentine day- on a Sunday

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1. New observations or truths

Men are going to have a dilemma: football or girlfriend?

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2. A new understanding or meaning

Supporting the love of football also means making sure it isn't harmed by losing the love of a girlfriend

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3. Articulating new perspective about the brand

The brand which stands for football = love stands by your side in other "loves" as well

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Puma Hardchorus

https://www.youtube.com/watch?v=Mo2wFptAX3k

Creative effectiveness GP

Pattern?

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Search for a Conflict

When people experience conflicts, they experience tension and discomfort, and they search for new solutions.

Therefore, identifying conflicts may lead to a creation of a new brand perspective, which can be more relevant and meaningful for people.

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Love for football vs. commitment to my female partner

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Visiting the family vs. being free to do what you like

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respecting tradition vs. being free to eat what you like

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Search for a Conflict

Two kinds of conflicts:

Internal Conflict External Conflict

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Search for a Conflict

Internal conflict:

When two or more aspects of the inner world of a person

are opposing each other.

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Search for a Conflict

External conflict:

Conflicts between the inner world of a person and others.

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Territories of conflicts

Needs

Behavior

Beliefs / Views / Values

Wants/ desires

Emotions

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Love for football vs. commitment to my female partner

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Territories of conflicts

result in frustration

result in discomfort

result in tension

result in hesitation

result in regret

Look for conflicts that…

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Let’s see another three campaigns and try to figure out what is the

common Insight thinking pattern behind them?

Insurance

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Grand Prix Media Lion 2013, Ogilvy AMSTERDAM

https://www.youtube.com/watch?v=bBfM2cMKsSg

The Observations: Romanians become more patriotic when their national identity is being

threatened Googles predictions for “Romanians are…” are mostly negative

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Denmark’s leading travel agency

The challenge: increase sales of international holiday trips

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The Observation: Danes have 46% more sex when on city holidays

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Pattern?

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Fight For a Cause

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What is a cause?

A cause can be any idea or goal with a common objective which leads people for action in order to change or to obtain it

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The Logic

Create a cause and launch a campaign in which the brand is presenting the cause and supplying the initial platforms for people to engage with the cause and take action in it.

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The main focus is on the cause, not on the brand

Brand Cause

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cause

Social media

Mobile

Blogs

TV

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However, at the end of the day, the sympathy and awareness of the cause is reflected back on the brand

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Fight for a Cause as a tool for revealing insights:

Thinking about a cause gives us a specific mental lens, which enables us to identify new observations. These observations may inspire a new perspective about the brand, with potential to generate relevant and engaging communications ideas.

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Let’s see another three campaigns and try to figure out what is the common Insight thinking pattern behind them?

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How do you use mobile phone advertisement in India, where data costs for voice calls can be prohibitively high for most Indians?

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To avoid high costs, Missed calls are a popular workaround-dial up a friend then hang up, and they're alerted without

mobile charges.

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Solution: Transform the practice of "missed calls“ into a new mobile channel where user can listen freely by using missed calls.

New Zealand Air

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Pattern?

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The Problem itself is the observationWhich is used to articulate the new brand Perspective.

Creative use of Problems

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Guinness:

The marketing/ consumption problem of

Consumers having to wait too long before they can drink the beer…

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Guinness:

The marketing/ consumption problem of

Consumers having to wait too long before they can drink the beer…

is the Observation

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Guinness:

Which led to the Articulation of the new Guinness perspective:

Good things come to those who wait

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New Zealand Air:

The problem of Australians perceiving New Zealand

as an unattractive destination…

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Guinness:

….is the Observation

Which led to the Articulation of the new perspective:

The Kiwi Sceptics

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Mindscapes has more creative tools for revealing insights, as well as a whole set of creative thinking tools for creating creative& effective advertising ideas and campaigns

Talk to us for more info about our tools and consultancy, training programs , brand projects or

lectures, please contact us:

info@TheMindscapes.com

www.TheMindscapes.com

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