andrew sullivan program manager, outlook microsoft corporation session code: osp314
TRANSCRIPT
Microsoft Outlook and Exchange 2010:Better TogetherAndrew SullivanProgram Manager, OutlookMicrosoft Corporation
SESSION CODE: OSP314
What’s new in Exchange and Outlook 2010
Reduced Deployment and Management CostsHigh Availability and Disaster RecoveryAnywhere AccessReduced Malware and SpamSimplified ComplianceInformation Protection
Manage multiple e-mail accounts in one place Stay connected with Social NetworksWork through large volumes of mail with Quick Steps and ConversationsKeep in touch with your contacts over IM or Phone with Communicator Integration
Outlook & Exchange 2010 Combined Investments
Productivity
• Powerful tools and views to manage e-mail and communications
• Unified Inbox
• Improved sharing and scheduling
Security & Control
• Information Rights Management (IRM)
• Records Management and Compliance Tools
• Message Hygiene, Tracking and Transport
Performance
• Improved Scalability• Support for low cost
storage• Lower bandwidth
requirements• Improved Outlook
performance on data access and startup/shutdown
Outlook and Exchange 2010 Productivity FeaturesAndrew SullivanProgram ManagerMicrosoft Outlook
DEMO
PerformanceHigher performance and lower cost
• Cached mode enables Exchange 2010 to reduce network traffic with Outlook 2010
• Highly scalable and efficient disk/storage management enables larger mailboxes at lower cost
• Use larger, slower, cheaper disks – SATA (Tier 2) Disks
• Support larger mailboxes at lower cost
• Maintain reliability and performance
• Improve storage utilization
3000 Mailboxes; 2 Node Cluster
Serv
er/
Sto
rag
e H
ard
ware
$
box
$0 $5
$10 $15 $20 $25 $30 $35
$27
$19
$13
$34
$21
$/Mailbox (500 MB) $/Mailbox (2000 MB)
E2003 SCC
(FC SAN)
E2007 CCR(SAS DAS)
E2010 DAG
(SATA DAS)
PerformanceImproved Outlook Performance
• Folder Switch is faster, especially for large folders and the calendar
• Much faster boot times, display only when ready
• Fewer foreground operations
• Shutdown is lightning fast
250MB Mailbox 5GB
Mailbox
0246810
Outlook 2010
Outlook 2007
35% faster
Average time (sec) to complete a set of common email tasks
26% faster
Security and Control: Retention Policy and Personal Archive
Retention PolicyAllows users to apply policy based on content to folders and individual messagesBased on this metadata messages can be journaled or deleted at the appropriate timeframe
Personal ArchiveAn alternative to .PSTs, which allows server-side storage, enforcement of records management policies, and legal discoveryMessages can be moved manually to the Archive or automatically by applying metadata like Retention PolicyThe Personal Archive is only available when connected to Exchange
Outlook and Exchange 2010 provide rich tools to manage content for corporate compliance and records management
Security and Control: Personal Archive and PSTs
Outlook Web App has full support for Retention Policy and Personal Archive
Workflows using the Archive and Retention can be maintained on the go via the web browser
Disable Cross Account CopyNew registry key in Outlook 2010 which allows companies to better maintain control of their corporate data
Prevents users from copying mail to .PSTs or their Hotmail/Gmail accountDoesn’t affect the usage of POP/IMAP accountsCopies to SharePoint are allowed (unless you specify otherwise)
Outlook and Exchange 2010 provide rich tools to manage content for corporate compliance and records management
Security and Control – Other FeaturesInformation Rights Management (IRM) can be applied via transport rulesA default IRM template can be specified server-side and is reflected in OutlookImproved SPAM Filtering and Anti-MalwareMessage Delivery Tracking
Architecture Changes
RPC Client Access LayerConsolidate mailbox and directory access to a single pathCommon Business Logic layerImproved load balancing and scalabilityDatabase Failover support
Multiple Exchange Account SupportRequired re-architecture of the MAPI Profiles sectionImproved Multiple Account Handling
Significant OST/PST OptimizationsFocus on speed & reliability
RPC Client Access Layer
Mid
dle
Tier
RPC Client Access
Common Logic Layer
Common Business Logic
MAPI.Net
Mai
lbox
RPC
Store
Exchange Components
OWA
SyncUM
Transport Agents
Mailbox Agents
WS
Outlook / MAPI clients
Entourage
Mid
dle
Tier
Common Logic Layer
MAPI.Net
Mai
lbox
RPC DAV
Store
Exchange Components
OWA
SyncUM
Transport Agents
Mailbox Agents
WS
Entourage
Outlook / MAPI clients
ESE ESE
Exchange 2007 Exchange 2010
Client RPC Connection Changes
Exchange 2007 Exchange 2010Outlook / MAPI
clients
Mailbox
MAPI RPC DSProxy
Store
ESE AD
NSPI
CA S RpcProxy
RPC Data FlowHTTP Data FlowPooled Connections Flow
Outlook / MAPI clients
Mai
lboxMAPI RPC
Store
ESE AD
LDAP
CAS
Ar
ray
MAPI RPC RPC Proxy NSPI
Common Logic
MAPI.Net
Active Directory
Exchange 2010 – High Availability using a CAS Array
RPC
Exchange CAS
MBX1 MBX2
RPC Client Access Service
Active Manager
AM AM
RPC
Active Manager points RPC Client to the right DB
Active Manager finds another copy and makes it ‘live’
RPC Client Access Layer shuts down client session
xFailure!
Client PC
Outlook
OST OAB
MAPI Subsystem
ProfileEMSMDB32
EMSABP32
All Exchange requests are sent to CAS NLB
Track ResourcesFor More Information – http://sharepoint.microsoft.com SharePoint Developer Center – http://msdn.microsoft.com/sharepointSharePoint Tech Center – http://technet.microsoft.com/sharepointOfficial SharePoint Team Blog – http://blogs.msdn.com/sharepoint
Resources
www.microsoft.com/teched
Sessions On-Demand & Community
htResources for IT Professionals
http://microsoft.com/technet
OfficeITPro.com
Resources for Developers
http://microsoft.com/msdn
http://msdn.microsoft.com/office
Microsoft Certification & Training Resources
www.microsoft.com/learning
Learning
htOutlook Team Blog
http://blogs.msdn.com/outlook/
htExchange Team Blog
http://msexchangeteam.com
E-mail: [email protected]
Related Content
UNC201 – Microsoft Exchange Server 2010 SP1: An Overview of What’s ComingToday - 2:45pm – Room 265
UNC 307 – What’s New in Archiving, Retention, and Discovery in Exchange Server 2010 SP1Tuesday – 9:45am – Room 293
COS203 – Microsoft Business Productivity Online Suite v.Next: What’s Coming SoonTuesday – 9:45am – Room 288
UNC203 – What’s New in OWA, Mobility, and Calendaring in Microsoft Exchange Server 2010 SP1Wednesday – 3:15pm – Room 391
OSP317 – Outlook Social Connector: Deployment and Development OverviewThursday – 1:30pm – Room 252
Office Kiosk: Tonight 7:30-9:00pm
Related ContentBreakout Sessions – See Conference Guide for full list of OSP Track SessionsInteractive Sessions – OSP Track has 10 Interactive Sessions – OSP01-INT – OSP10-INTHands-on Labs – OSP01-HOL – OSP20-HOLProduct Demo Stations – Yellow Section, OSP
Office 2010, SharePoint 2010, Project Server 2010, Visio 2010 have kiosks and demos
Complete an evaluation on CommNet and enter to win!
Play the Microsoft Office & SharePoint Track Tag Contest
Download the Microsoft Tag ReaderOpen the internet browser on your mobile phone and visit http://gettag.mobi
Come to the Expo Hall – Yellow Section OSP Info Desk for Official Rules & Collect Additional Tags!
Grand Prize (1)Xbox 360 Prize Package and Microsoft®
Office 2010
Daily Prizes40 copies of
Microsoft® Office 2010
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to
be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
• Core Outlook Experience & UI• Microsoft Backstage View• Conversations View• Unified Communications• Personal Productivity
• Calendaring• MailTips• Archival• Policy Application• Unified Inbox
Outlook & Exchange 2010
Backup Demo
Conversation View
• View conversations in context• All messages• All folders• Forks
• Take action on conversations• Ignore• Move• Categorize
Quick Steps
• Easy access to your most common actions• Automatically understands your org.• “Chained” actions• Custom actions
Voicemail
• Access on the go• Forward/Reply• Play on phone
• Take notes• Voicemail preview• Protected voicemail
SMS Sync
Exchange 2010
Cell Network Internet Intranet
SSL
SSL
1) OWA sends a text message to Exchange Server2) EAS connection used to send SMS user’s phone
Benefits:• User can use OWA, Outlook, and Outlook Mobile to respond• SMS messages are backed up on the server• Recipients can respond to messages• User can switch “screens” while still seeing all their messages
3) User’s cell phone sends the SMS to the recipient4) Recipient responds to the SMS 5) All SMS are sent to Exchange though EAS for all “screens”
TextMsg
Recipient
User
SMS Sync
• Send/Receive SMS text messages from Outlook• SMS conversations
• Archive old SMS• Search old SMS• Restore to phone
Calendar Sharing
• Share calendars internally or externally• Trust can be set by user or by domain• Once trust is set, everything is transparent• Admin control is provided
Microsoft Federation Gateway
Exchange 2010
Internet IntranetIntranet
Exchange 2010
Admin sets up trust with Microsoft Federation Gateway
Contoso Inc. Fabrikam Inc.
Admin sets up trust another organizationUsers can now see calendars from other organizations
Calendar Sharing
Calendar Sharing & Publishing
• Share calendars with trusted contacts• Publish calendars for access by anyone
Personal Archive
• Move .PST files to the archive• Access from any Outlook or Outlook Web App• Available directly in Outlook
• Avoid data loss• Easy compliance searches
Automatic Contact Update
• Get updated information on your contacts from the Global Address List (GAL)
Local contacts get updated when
information changes in the GAL
GAL photo automatically added
MailTipsBenefitsEarly warning system• Out of Facility• External recipient• Reply all on BCC• Moderated DL• Restricted recipient• Lots of recipients
Know what you can’t do• Restricted DL• Message size• Mailbox full
Examples • Avoid heavy server load• Prevent policy violations• Custom MailTip
Productivity – Unified Inbox
Email Calendar Contacts
Global Address List
NotesTasks Voicemail
SMS Text Messages
RSS
InstantMessaging
OnlineArchive
Track ResourcesFor More Information – http://sharepoint.microsoft.com SharePoint Developer Center – http://msdn.microsoft.com/sharepointSharePoint Tech Center – http://technet.microsoft.com/sharepointOfficial SharePoint Team Blog – http://blogs.msdn.com/sharepoint
Related ContentBreakout Sessions – See Conference Guide for full list of OSP Track SessionsInteractive Sessions – OSP Track has 10 Interactive Sessions – OSP01-INT – OSP10-INTHands-on Labs – OSP01-HOL – OSP20-HOLProduct Demo Stations – Yellow Section, OSP
Office 2010, SharePoint 2010, Project Server 2010, Visio 2010 have kiosks and demos
Resources
www.microsoft.com/teched
Sessions On-Demand & Community Microsoft Certification & Training Resources
Resources for IT Professionals Resources for Developers
www.microsoft.com/learning
http://microsoft.com/technet http://microsoft.com/msdn
Learning
Complete an evaluation on CommNet and enter to win!
Sign up for Tech·Ed 2011 and save $500 starting June 8 – June 31st
http://northamerica.msteched.com/registration
You can also register at the
North America 2011 kiosk located at registrationJoin us in Atlanta next year
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to
be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
JUNE 7-10, 2010 | NEW ORLEANS, LA