annex 1: description of the action promove comércio

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1 ANNEX 1: DESCRIPTION OF THE ACTION PROMOVE Comércio Building Competitiveness for Exports EUROPEAN UNION

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Page 1: ANNEX 1: DESCRIPTION OF THE ACTION PROMOVE Comércio

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ANNEX 1: DESCRIPTION OF THE

ACTION

PROMOVE Comércio – Building

Competitiveness for Exports

EUROPEAN UNION

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UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION

Project title PROMOVE Comércio – Building Competitiveness for Exports (UNIDO ID 180068)

Country Mozambique

Duration 48 months (4 years)

Donor European Union

EU financing € 6,500,000 (including 7% support costs)

UNIDO contribution € 50,000 (including 7% support costs)

Project Total € 6,550,000 (including 7% support costs, equivalent of € 428,505)

Overall and Specific

objectives

Overall objective: Improved trade, competitiveness and

business environment in Mozambique for greater market access

for the selected value chains (VCs).

Specific objective 1: Increased sustainable market-driven

Quality Infrastructure services to support the production of quality

products for the selected VCs

Specific objective 2: Improved Government coordination and

implementation of the EPA trade safeguards

Results

Result 1 Good governance and core quality infrastructure

services at the institutional level (INNOQ) upgraded to ensure

international recognition

Result 2 Increased technical competences of the conformity

assessment service providers and ensuring international

recognition as per the needs of the selected VCs with a focus on

the provinces of Nampula, Zambezia and Maputo

Result 3 Increased availability and quality of Business

Development Services

Result 4 Enhanced government knowledge on the legal and

institutional framework required to apply EPA trade safeguards

Main Counterparts Ministry of Industry and Commerce (MIC)

National Institute for Standardization and Quality (INNOQ)

Lead agency United Nations Industrial Development Organization (UNIDO)

Implementing agencies

The project will be implemented by UNIDO.

The United Nations Conference on Trade and Development

(UNCTAD) has been pre-identified as an implementing partner for

Result 4 of this Action; for this purpose, UNIDO would establish

an Inter-Agency Agreement with UNCTAD for the amount of EUR

€ 700,000 (including support costs).

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Table of Contents

A. CONTEXT ........................................................................................................................................... 6

A.1 Socio-Economic Outlook .................................................................................................................... 6

A.2 Current policies/strategies/plans......................................................................................................... 8

B. REASONS FOR UNIDO ASSISTANCE ........................................................................................... 10

B.1 The UNIDO Approach ....................................................................................................................... 10

B.2 The UNCTAD Approach ................................................................................................................... 14

C. VALUE CHAINS (VC) ....................................................................................................................... 15

C.1 Nuts, cashew nuts ............................................................................................................................ 16

C.2 Oil seeds (sesame) ........................................................................................................................... 16

C.3 Fruits ................................................................................................................................................. 17

C.4 Essential oils ..................................................................................................................................... 17

C.5 Cotton ............................................................................................................................................... 17

C.6 Key quality related bottlenecks for agriproducts destined for EU market ........................................ 18

C.7 Key general challenges affecting export performance of the Mozambican SMEs ........................... 23

D. THE PROJECT ................................................................................................................................. 25

D.1. Overall objective, specific objectives, results and activities ............................................................ 25

D.2. Theory of Change ............................................................................................................................ 41

D.3 Beneficiaries ..................................................................................................................................... 41

D.4 Coordination and synergies with other ongoing activities/other projects ......................................... 42

D.5 Sustainability strategy ....................................................................................................................... 45

D.6 Risk management ............................................................................................................................. 46

D.7 Gender mainstreaming ..................................................................................................................... 47

D.8 Environmental and social assessment ............................................................................................. 49

E. INPUTS ............................................................................................................................................. 49

E.1 Counterpart Inputs ............................................................................................................................ 49

E.2 UNIDO Inputs.................................................................................................................................... 49

F. BUDGET ........................................................................................................................................... 50

G. PROJECT MANAGEMENT .............................................................................................................. 50

G.1 Project governance and management ............................................................................................. 50

H. RBM code and thematic area code ............................................................................................... 54

I. VISIBILITY.......................................................................................................................................... 55

J. INCEPTION PHASE .......................................................................................................................... 55

K. MONITORING, REPORTING AND EVALUATION .......................................................................... 56

L. LEGAL CONTEXT ............................................................................................................................ 57

ANNEX A- THEORY OF CHANGE ....................................................................................................... 58

ANNEX B- PROJECT LOGICAL FRAMEWORK MATRIX ................................................................... 59

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ANNEX C- WORK PLAN ....................................................................................................................... 64

ANNEX D- KEY PROJECT ACTORS: STAKEHOLDER ANALYSIS .................................................... 71

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List of abbreviations

AIMO Associação Industrial de Moçambique (Industrial Association of Mozambique)

APIEX Investment and Export Promotion Agency

APME SME Business Association

B2B Business-to-business

BAU Balcão de Atendimento Único (Single-Window one-stop-shop)

CAB Conformity assessment body

CBI Centre for the Promotion of Imports from developing countries

CTA Confederação das Associações Económicas (Confederation of Business

Associations of Mozambique)

EPA Economic Partnership Agreement

EU European Union

FAO Food and Agriculture Organization

FDI Foreign Direct Investment

GDP Gross Domestic Product

GMP Good manufacturing practices

HACCP Hazard analysis and critical control points

IFAD International Fund For Agricultural Development

INNOQ Instituto Nacional de Normalização e Qualidade (National Institute for

Standardization and Quality)

IPEME Instituto para a Promoção das Pequenas e Médias Empresas (Institute for the

Promotion of Small and Medium Enterprises)

ISO International Organization for Standardization

ITC International Trade Centre

MIC Ministry of Industry and Commerce

MITADER Ministry of Land, Environment and Rural Development

MOA Ministry of Agriculture

MSME Micro, small and medium enterprise

NES National Export Strategy

NIP National Indicative Programme

NQIS National Quality Infrastructure System

NQP National Quality Policy

NTM Non-tariff measure

OVI Objectively verifiable indicators

PMB Project Management Board

PMU Project Management Unit

PQG Plano Quinquenal do Governo (Five-Year Government Program)

PSC Project Steering Committee

QI Quality infrastructure

RIP Regional Indicative Programme

SADC Southern African Development Community

SME Small and medium size enterprise

SMTQ Standard, Metrology, Testing and Quality

SPS Sanitary and phytosanitary

STDF Standards and Trade Development Facility

TBT Technical barriers to trade

TC Technical committee

TFA Trade Facilitation Agreement

UNIDO United Nations Industrial Development Organization

VC Value Chain

WTO World Trade Centre

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A. CONTEXT

A.1 Socio-Economic Outlook

Mozambique is one of ten countries with the lowest Human Development Index1 and among the ten

poorest countries with annual GDP per capita of USD 1,136. In spite of significant progress in poverty

reduction since the late 1990's, over 46% of the population continue to live below the national poverty line,

and the absolute number of poor has remained relatively constant (11.8 million people) as the population

has been growing faster.

Mozambique had enjoyed robust economic growth as a result of an extractive industry boom. Promising

natural resource discoveries (coal, minerals and gas) led to impressive economic growth averaging 7%

annually over a decade until 2015, but this trend abruptly slowed down in 2016, declining to 3.7% in 2017.

The economic downturn factors included droughts and floods that hit agriculture production, lower

commodity prices affecting mineral exports, and a contraction of Foreign Direct Investment (FDI) inflows as

several mega-projects reached completion. These were aggravated by the discovery in 2016 of undisclosed

state-guaranteed loans representing 10% of Gross Domestic Product (approx. USD 1.4bn) and the resulting

serious breach of trust in the national systems and lower investor confidence that decreased FDI inflows

and reduced perspectives to access international development finance.

The country’s high population growth rate at 2.8% translates into an estimated 300,000 new entrants into

the labour market every year2. The overall unemployment rate stands at 23.7%. The formal economy is

largely urban in nature and accounts for only 20% of all employment, whilst the vast majority of households

continue to rely on informal, smallholder agriculture. Employment in industry has stagnated over the past

years and goods produced are mainly unprocessed or semi-processed basic or raw products, rather than

activities that add significant economic value. Growth is projected to be 4.5% in 2019 and 5.0% in 2020,

driven by agriculture, which is continuing to recover from the 2015–16 regional drought, and extractive

industries, with coal exports continuing to expand.

Poverty is still predominantly a rural phenomenon in Mozambique. According to FAOSTAT and World Bank,

67.8% of the population are still living in rural areas; more than 70% of the total workforce (estimated at 10

million people) is engaged in the agricultural sector; and the vast majority of the country’s rural residents

are enrolled in small-scale, subsistence-level agriculture (World Bank, 2017). Poverty is becoming

geographically concentrated in some provinces. “Contrary to national trends, poverty increased in the 2000s

in Zambézia, Sofala, Manica, and Gaza. Jointly with Nampula, these provinces account for 70% of the poor,

up from 59% in 2002-03. Zambézia and Nampula especially are home to 38% of the population, yet nearly

half of the poor live in these two provinces” (World Bank, 2016).

Trade and export barriers

The private sector in Mozambique’s is still developing, contributing just 65% to GDP, and characterized by low productivity and competitiveness. The sector is dominated by individual entrepreneurs and micro-enterprises, with few SMEs. Factor productivity is low and value addition is limited, both in Manufacturing and Agriculture.

SMEs in the agricultural sector, represent a large portion of all registered businesses in Mozambique employing close to 70% of all working population, but they only contribute to a modest 24.1% of the national income. Agro-businesses are generally constrained by high transport costs due to poor infrastructure,

1 UNDP Human Development Indices and Indicators – 2018 Statistical Update: Mozambique occupies rank 180 out of 189 globally.

2 African Economic Outlook (AEO) 2019, African Development Bank Group 2019

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including low access to energy, inefficient ports, increased logistic costs, and costly business environment (tax, corruption, administrative costs, etc.).

The prime challenges facing the industrial and SMEs sector include the following:

Although processing activities are undertaken in most locations in the country, the efficiency of

production, awareness of and compliance with quality standards and market requirements is still

very limited.

Low levels of education and lack of skills among the work force.

Infrastructure issues including the lack of adequate roads, electricity and water supply, exacerbated

in the central areas of the country by the Cyclone Idai in March 2019.

As the region moves towards further integration, local industries face the prospects of increasing

competition from neighboring SADC countries but also increased opportunities.

Limited availability of data and analytical capacity to identify practical trade.

For the private sector to be integrated into regional and international trade, it is necessary to increase of

exports in primary value chains and at the same time promoting the development of the domestic industries.

Private sector voiced that in order to benefit from EPA implementation there is a need for:

promoting and developing product value chains with higher trade potential (e.g. fish, grains, oilseeds,

fruits, almonds, etc.);

encouraging and strengthening private sector investment (e.g. technology, management and capital),

partnerships and business links with national industries in key value chains;

promoting and strengthening of compliance of local production with requirements coming from foreigner

investors in Mozambique and export markets (with particular focus on food related products).

The low competitiveness and limited capacities of the Mozambican private sector directly affect the

country´s economic growth, its exports value and volume and its overall export performance. International

standards are increasingly demanded, especially for exporting to developed economies, and only few

national enterprises are currently able to meet EU market´s requirements. Local producers are usually not

aware of the fact that, in order to export their products, they must meet higher standards and health and

sanitary certifications than those required by the local market. Moreover, even when they are aware of this

issue, they often lack the capabilities and the resources to address this constraint.

Despite the general trend of reducing tariffs and liberalization of cross-border movements of goods,

developing countries have to overcome many obstacles to reap the benefits of trade. A key challenge facing

developing countries like Mozambique is the lack of national capacity to comply with the WTO Technical

Barriers to Trade (TBT) and Sanitary and Phytosanitary (SPS) agreement requirements, which govern the

global trading system. In order to meet this challenge, developing countries need significant investments to

establish a National Quality Infrastructure System (NQIS) and develop institutional infrastructure related to

Standards, Metrology, Testing, and Quality (SMTQ) to become an able partner in the global trade regime.

Regarding the national market in Mozambique, a consequence of weak SMTQ infrastructure, the local

population is exposed to various risks through sub-standard imported products as well as through the

potential sub-standard quality of locally produced products. In relation to exports, producers in developing

countries face difficulties to meet international export requirements such as EU export requirements

(consisting of: technical regulations, standards and Voluntary and Sustainability Standards), while the EU

remains an important export destination for developing countries around the world. Reaching the product

quality, health and sanitary certification is one of the key challenges for local firms in Mozambique to be

able to export and access foreign markets.

The development of Mozambican private sector through improved export performance could contribute

towards income generation for producers in a competitive and sustainable way. However, in order to

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increase their added value to the national economy, SMEs need to improve their compliance with quality

standards to access new export markets. In general, increased awareness and uptake of standards at

private sector level occurs when large companies request SMEs in their supply chain to comply with

international quality, safety and environmental standards. It is also key for increasing sustainability of the

quality infrastructure, which is largely determined by the ability of a critical mass of national SMEs able to

comply with quality and safety requirement. In particular, SMEs in the agro-food sector exporting to the EU

need to comply with several legal and non-legal requirements in order to succeed and be internationally

competitive. Compliance with European Food safety regulations to ensure: the proper control of food

imported to the European Union; the allowed levels/ restriction of contaminants (e.g. limited use of

pesticides, absence of mycotoxins, amount of heavy metals, etc.); and the labelling and packaging

requirements; are among main challenges faced by Mozambican SMEs in the sector. Food safety

certification including the implementation of HACCP system in the producers’ daily operations supported

with laboratory tests and a reliable traceability system, can provide great opportunities to increase exports

and new markets access. Also, the voluntary implementation of corporate social responsibility (CSR)

standards, the certification of sustainable practices and organic productions, can represent important

advantages.

A.2 Current policies/strategies/plans

In order to guide Mozambique’s overall approach to using trade as a tool for economic development and

job creation, a number of strategies and policies are relevant tackling various aspects and led by different

institutions. The most directly relevant to the present action are the Industrial Policy and Strategy, the

National Export Strategy and the Trade Policy and Strategy.

1. Project is aligned with national and regional trade related policies, strategies and agreements

The Trade Policy and Strategy (2017-2021) updates the 1998 strategy; looks into updated Government

trade policy commitments, such as the SADC EPA and as well as the African Growth and Opportunity Act

(AGOA), and takes into account regional and multilateral developments. It identifies priority value chains

and the constraints along those value chains.

The Industrial Policy and Strategy 2016-2025 aims to: a) increase industrial production through attracting

investment, b) increase labor-intensive industries and support to SMEs, c) increase exports and reduce

imports, d) expand value chains and add value of industrial products through increased use of domestic

materials. Seven priority industries were selected, including agro-industry which is supported by this action.

Of its eight strategic development pillars, the present action contributes to the pillars related to quality

infrastructure and certification.

The draft of second National Export Strategy identifies priority sectors for export promotion, as well as

does needs analysis. The EPA was also taken into consideration. The National Export Strategy underlines

the need to strengthen the quality infrastructure system and to enhance the national capacities to improve

the quality of products and to develop capacity to add value and identify specialized niche markets. This

strategy also highlights the need to develop trade.

Mozambique’s poverty reduction efforts are to be streamlined into the Five-Year Government Program

(PQG - Plano Quinquenal do Governo). The PQG for the 2015-2019 period has as its central goal to

increase employment, productivity and competitiveness, to improve living conditions of Mozambicans in

rural and urban areas in an environment of peace, harmony and tranquility, while consolidating democracy

and inclusive participatory governance. The project will contribute towards the following PQG priorities: ii)

development of human and social capital; iii) promotion of employment, productivity and competitiveness

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and iv) development of economic and social infrastructure. Following the national parliamentary and

presidential elections in October 2019, a new Five-Year Plan 2020 – 2024 is expected to be adopted in

2020.

The EU SADC EPA 3 provides a legal framework with clear trade facilitation objectives. It solidifies

Mozambique´s duty-free and quota-free access to the EU market, even once Mozambique graduates to a

middle-income country. It also allows for more flexible rules of origin to facilitate value-addition in

Mozambique. The access to the European market offers increased opportunities once local production

capacity grows. Mozambique is not a part of SACU, thus having less experience in dealing with similar

agreements. Government capacities are a challenge, compounded by a slow pace of reform

implementation. In order to address such weaknesses and identify capacity gaps, a National EPA

Implementation Plan (NEIP) was adopted by the Government of Mozambique in April 2018, detailing the

necessary government actions to maximize private sector opportunities. Areas requiring capacity building

include: reinforcing government technical capacity, facilitating customs particularly on major regional trade

routes, establishing trade safeguard capacity, supporting quality infrastructure services4, raising awareness

of EPA opportunities.

2. Project is aligned with EU developmental priorities for the country and the region

The present action contributes to:

- the 11th EDF National Indicative Programme (NIP) first priority - Good Governance and

Development – which aims to contribute to poverty alleviation, sustainable and inclusive growth and

consolidation of democracy. It contributes to the relevant NIP expected results aimed at the

improvement of the business environment.

- the 11th EDF Regional Indicative Programme (RIP) for Eastern Africa, Southern Africa and the

Indian Ocean (EA-SA-IO) that establishes regional economic integration as its main priority area.

- Aid for Trade Strategy5 (project supports quality infrastructure, a key area of Aid for Trade, and it

also aims to strengthen key partners (e.g. business associations) for promoting economic

opportunities).

- The 2017 European Consensus on Development6 contributes to the attainment of the SDGs; the

present action contributes mainly to SDGs 17, 8 and 9.

- The EU Gender Equality Policy 2016-20207, objective 15 "Equal access by women to financial

services, productive resources including land, trade and entrepreneurship".

3 With EPA application in Mozambique from 4th February 2018, the SADC EPA is the first EPA to enter into application in Africa for the entire group of partner countries (six SADC EPA countries are: South Africa, Swaziland, Lesotho, Mozambique, Namibia, and Botswana).

4 Quality Infrastructure can be defined as the system comprising the organizations (public and private) together with the policies, relevant legal and regulatory framework, and practices needed to support and enhance the quality, safety and environmental soundness of goods, services and processes. Producers recur to Quality Infrastructure services to ensure that their products meet various quality requirements.

5 Communication from the Commission to the European Parliament, the Council, the European Economic And Social Committee and the Committee of the Regions "Achieving Prosperity through Trade and Investment, Updating the 2007 Joint EU Strategy on Aid for Trade" COM(2017) 667 final of 13.11.2017

6 OJ C 210 of 30.6.2017

7 Joint Staff Working Document: Gender Equality and Women's Empowerment: Transforming the Lives of Girls and Women through EU External Relations 2016-2020 SWD(2015)182 final of 21.9.2015

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B. REASONS FOR UNIDO ASSISTANCE

B.1 The UNIDO Approach

UNIDO is the specialized agency of the United Nations that promotes industrial development for poverty

reduction, inclusive globalization and environmental sustainability. The mission of UNIDO is to promote

and accelerate inclusive and sustainable industrial development (ISID) in developing countries and

economies in transition.

Past projects in Mozambique and lessons learnt

UNIDO past technical assistance work in Mozambique contributed to increased confidence in the quality

infrastructure in the country and the progressive alignment of the quality infrastructure to international

standards which sets a good foundation for the successful implementation of the current project.

The most significant UNIDO projects in Mozambique are listed below:

The Private Sector and Quality Promotion Programme for Mozambique – COMPETIR com

Qualidade (funded by EU and UNIDO (contribution from the Government of Austria), 2012-2016)

– strengthened institutional and private sector capacities at the basic level. The project covered

essential aspects of policy, QI institutions, service providers, and the value-adding use of

international standards and conformity assessment procedures for the private sector. The main

achievements under this projects were:

a. the development of the Quality Policy Document and implementation plan

b. INNOQ calibration laboratories accredited

c. INNOQ accredited for ISO 9001 Quality Management System Certification (QMS) and ISO

17065 Product Certification Management requirements implemented

d. INNOQ Strategy and Business Plan developed and website launched

e. 9 laboratories in Maputo, Nampula, Beira and Quelimane supported through technical

assistance (provision of equipment and technical expertise) and towards accreditation

f. ISO 17025 Management Systems of Laboratories implemented

g. 19 enterprises supported towards ISO 9001 QMS implementation

h. Quality Award Scheme developed with 4 successive editions supported (2013-2016) with special category for female entrepreneurs (gender focus) and successful participation to SADC Regional Awards.

Also refer to Table 1 for the main lessons learned from past projects and to Table 2 (page 20) for more detailed achievements under this project.

“Business Environment Support and Trade Facilitation project for Mozambique” (BESTF Project, funded by the EU and UNIDO, concluded on 2011). The main objective of the project was to promote export led growth and to improve the existing investment climate by alleviating trade-related constraints affecting the business environment in Mozambique.

Enhancing capacities of Mozambican Food Safety and Quality Assurance System for trade,

funded by Swiss State Secretariat for Economic Affairs (SECO), implemented between 2006 and

2009.

Implementation to SPX programme methodology for company profiling and matchmaking-

implemented between 2013 and 2018.

The main lessons learnt from the experience obtained in the country are showing in the below table.

TABLE 1 – LESSONS LEARNED FROM PAST PROJECTS

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Lessons Learned Stakeholder’s ownership and capacities

Properly addressing the pre-conditions and stakeholders’ capacities, ownership and mobilization at early stages of project preparation in order to avoid or minimize delays during implementation.

UNIDO presence Added value that was provided by UNIDO’s presence in Mozambique. UNIDO team has demonstrate having a positive impact on the project in terms of facilitating operations, increasing visibility and providing synergies with other stakeholders’ and programs.

Proactive approach to donor coordination

The project management should recognize that donor coordination involves more than just avoiding duplication and adopt at an early stage a proactive approach seeking to build the synergy of the interventions through partnerships with other donors that could lead to co-financing or parallel financing.

Visibility Visibility of the project and EU should be closely monitored. A website for the project and an electronic newsletter should be launched as soon as possible. Visibility on the websites of beneficiary organizations should also be ensured.

Cross-cutting issues (gender, environmental, good governance)

The mainstreaming of cross-cutting issues into project implementation (as in the case of women entrepreneurs) should start at an early stage of the project.

Sustainability The preparation of a comprehensive and useful sustainability strategy should start at least one year before the completion of the project.

Knowledge transfer

Reinforce team work and mentorship between consultants and beneficiaries’ technical staff at every stage of activity implementation, with clear chain of responsibilities, to ensure effective knowledge transfer.

Manual for standard operating procedures (SOPs)

The use of procedures (COMPETIR SOPs) is recommended. Procedures define all project management and administration processes to be followed.

UNIDO approach to QI strengthening

For SMEs to be competitive in international markets it is important to ensure that they: (i) have the technical

capacities to produce quality and innovative products, (ii) comply with international market regulations and

standards, (iii) promote their products and connect to potential markets. For them to achieve the above-

mentioned, access to services offered by QI, business development services, financing, sector coordination

and dialogue between public and private stakeholders is pivotal.

In this way, for more than 40 years UNIDO has been supporting partner countries to increase their

competitiveness through stronger quality infrastructure systems and compliance with standards. UNIDO’s

approach to trade capacity building for developing countries has evolved to a holistic and systematic

approach, which comprises of five components: governance, QI institutions, QI services, enterprises/SME

and consumers.

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Strengthening QIS at the national level is essential for SME to conform to the demanding standards,

technical regulations and market requirements, so as to connect and compete in the global market. It

contributes to increasing consumer confidence in product safety and quality, including respect for the

environment. Furthermore, having policies in place to promote a culture for quality is crucial to ensure an

environment where SME, institutions and consumers consistently follow and apply quality guidelines and

promote quality-focused actions. The value-added impact of standards compliance includes increased

market access, increased speed at which goods cross the borders, acceptance of conformity assessment

certificates at both sides of the borders, reduced rejections of goods, and reduced trading costs for private

sector, thus making SME and enterprises in general more competitive and sustainable.

FIGURE 1 UNIDO’S SYSTEMIC APPROACH FOR PROMOTING STANDARDS AND QUALITY

In addition, UNIDO’s value chain approach is based on the idea that many actors connected along a chain

produce and bring goods to end-users through a complex and sequenced set of activities through which

value is added at every step. In each of the stages of the value chain the required QI services can be

mapped and technical assistance can be designed to provide such services effectively and efficiently;

otherwise the suppliers of products and services will not measure up to the minimum requirements in the

world markets, i.e. remain in a sub-optimal business environment. Worse, if a country’s QI does not meet

international requirements, its producers may be unable to join international supply chains, e.g. entire

ranges of agro products such cannot be exported.

The current project will take two-fold approach to the Quality Infrastructure System strengthening in

Mozambique by focusing on:

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- Quality Infrastructure as a system – it works as a whole, all of its components/institutions need to

work together for it to function properly. The whole system is only as strong as the weakest of its building

blocks.

- Priority value chains – the value chains will be selected during the Inception Phase. The project will

focus on the QI needs of the private sector. The aim is for relevant QI institutions to become service

providers for the private sector, with the particular focus on supporting key value chains. The services

to be developed will also benefit other sectors.

Therefore, by promoting priority value chains in Mozambique, UNIDO pursues three development goals that

can benefit all actors in the chain by: (i) increasing productivity and value added; (ii) improving employment

opportunities; and (iii) working to enhance market access and higher export levels.

UNIDO approach for industrial upgrading and enterprise modernization

In developing countries, industrial small and medium enterprises (SMEs) often lack managerial capacities and have insufficient knowledge of business processes as well as of operational and production cycles. Furthermore, their performance is often hindered by poor technologies utilized and limited access to finance needed to expand production capacities. Individual SMEs also find it very difficult to deal with policy and regulatory challenges that impact on their sector or on the business sector in general. This results in creating obstacles and barriers to SMEs to compete on domestic and international markets. Tackling these challenges in a holistic way will allow SMEs to produce innovative, cost effective, safe, reliable, and quality products in sufficient volumes. SMEs need to embrace a focused approach to improving and sustaining competitive manufacturing capabilities, proving conformity with market requirements and connecting to external markets. Furthermore, the increased consumer attention on social and environmental dimensions of production processes and Corporate Social Responsibility (CSR) requires adjustments in global value chains and business models across all sectors. The UNIDO’s approach in the Industrial Upgrading and Modernization Programme (IUMP) aims to contribute to economic growth by increasing the capacities of local industries for value added generation, economic diversification, exports and employment creation. With IUMP, UNIDO advocates that competitiveness and innovation are the key dynamics to take advantage of liberalization and to drive economic development and growth. The IUMP has achieved remarkable results worldwide since 1996 with experiences for example at country level in Africa (Tunisia, Algeria, Egypt, Cameroon, Senegal, and Morocco), and sub-regional level (ECOWAS, UEMOA, CEMAC). The integrated technical assistance offered by IUMP usually consists of remedial actions at three levels (macro, meso, and micro) to maximize industrial competitiveness (see Figure 2). A holistic IUMP focuses on promoting competitiveness and diversification of manufacturing sectors along with improving regulatory frameworks and the business environment, and reinforcing institutional capacities of technical and business support infrastructure. The approach puts special focus on priority products, sub-sectors and value-chains with high employment and export potential, aiming to achieve:

Expanded industrial production & diversification

Better quality of products and quality compliance, with increased value added

Creating new jobs and increased technical skills of labor

Strengthened managerial capacities of the major government and private stakeholders

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FIGURE 2 UNIDO’S THREE LEVEL APPROACH ACTIONS FOR INDUSTRIAL UPGRADING AND MODERNIZATION

For this project, and considering the country context, the interventions will focus on the micro and meso levels associated to selected value chains: Micro level – Empower enterprise performance

The actions will follow four stages including (i) an overall strategic diagnosis of SMEs identifying their bottlenecks and areas of intervention, based on which (ii) an upgrading plan with priority actions is designed in the form of a business plan so the intervention is bankable and sustainable in the long term, (iii) enabling SMEs to approach financing institutions in an expeditious manner. Subsequently, (iv) the implementation of the upgrading plan is carried out by teams of highly qualified international experts in close cooperation with local experts trained by IUMP. The programme adopts a value chain approach, so identify and address major weaknesses along the value chain instead of concentrating on just one group of enterprises or a location.

Build demand driven industry support services

The quality and capacities of Business Development Services (BDS) providers will be assessed against the needs of SMEs in selected value chains, and a consequent capacity building programme will be designed to raise the quality of their existing services and create new ones in response to SME demand for meeting market requirements and new access; BDS providers will be trained and involved in the SME upgrading process to gain practical experience in providing assistance to beneficiary SMEs. Efforts for strengthening linkages between businesses, institutions and academia to better meet the needs of SMEs in terms of product and process innovation, technology transfer for value addition, access to finance; will be pursued.

B.2 The UNCTAD Approach

UNCTAD’s role and approach aim at creating an enabling economic environment for inclusive and

sustainable development by supporting developing countries, particularly LDCs, in the formulation and

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implementation of trade policies, while ensuring coherence between SDGs and the trade agenda at bilateral,

regional and multilateral levels. Hence, UNCTAD technical assistance seeks to enhance the capacity of

developing countries in understanding the nature and dynamics of the global economic system and

facilitates international cooperation for the development of productive capacities and industrial upgrading in

developing nations and advise them on appropriate measures to this end.

Accordingly, some of the broad thrusts of its work conducted in this area include the following:

Supporting developing countries in their participation in the multilateral trading system;

Assisting LDCs in making use of existing initiatives and programmes such as duty-free and quota-

free schemes, preferential rules of origin and the LDC Services Waiver;

Providing technical assistance and capacity-building in the area of multilateral and regional trade

negotiations, formulation of trade policy frameworks and services policy reviews;

Working on trade data and statistics, and analysis of services trade for development;

Providing technical assistance and capacity-building before, during and in the follow-up of the

process of accession to the WTO;

Monitoring and assessing the evolution of the international trading system and its trends from a

development perspective, with attention to its potential contribution to and/or impact on the SDGs;

In this context, UNCTAD has been supporting African countries in their trade negotiations at the WTO as

well as in the framework of their regional integration processes, including SADC, ACP-EU EPAs and the

African Continental Free Trade Area (AfCFTA).

It is expected that UNCTAD intervention under this project will contribute in building and upgrading the

capacity and skills of trade officials and other government concerned institutions to design and implement

coherent and best-fit national trade safeguards and to address the multiple technical challenges arising

during the enforcement and implementation phase. Activities will be carried out in close consultations and

collaboration with MIC and UNIDO; both at headquarters and the country office. In the delivery of this

assistance programme, UNCTAD will take into account the overall project objective, i.e. to improve trade

and the business environment in the beneficiary country, as well as the UN development agenda, with a

particular emphasis on inclusiveness, sustainability and gender mainstreaming imperatives.

C. VALUE CHAINS (VC)

For the selection of the priority value chains UNIDO will conduct a value chain and sector analysis to

identify the most relevant and appropriate VCs and sectors with export potential for Mozambique’s

economy with a relevance for both on QI and SMEs interventions.

Such assessment of the VC from the export perspective will be undertaken during the Inception Phase.

The following criteria will be considered:

- Sectors that are labor-intensive (to eradicate poverty through employment generation);

- Sectors with potential spill-over effects to improving competitiveness throughout Mozambique’s

economy;

- Sectors with the greatest competitive / comparative advantage;

- Sectors with possibility of high added value;

- Sectors with potential for attracting domestic and foreign investment;

- Products with stable demand in international markets and alignment with the policies and

strategies of the country.

- VCs / sectors addressing QI challenges that can unlock market access

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Based on the National Export Strategy and the UNIDO field study from 2018 titled “Quality Infrastructure

and Value Chains in Mozambique”8, the value chains to be considered for the analysis at the Inception

Phase might include:

- Nuts and cashew nuts (raw and processed);

- Oil seeds (i.e. sesame);

- Fruits;

- Essential oils (fast growing emerging VC with big potential);

- Cotton (cash crop of traditional importance for Mozambique).

C.1 Nuts, cashew nuts

There are 16 factories in operation in the country. Most of the semi-industrial processing plants are located

in Nampula province in the so-called “Cashew Triangle” (Monapo, Murrupula and Moma) and operate on a

seasonal basis; it is estimated that they processes over than 60% of the national production.

The potential for increased value addition in Mozambique consists “in improving production and yield, the

processing capacity and the quality all along the value chain and to add new down-stream activities and

products, including market niches such as Fair Trade. Cashew products like butter and sunscreen command

high prices in international markets due to the value addition to the raw cashew nuts. However, this also

requires significant investments and expertise –both areas where Mozambique currently lags in terms of

capacity” (ICT, 2012a: 4) and workers training. “Without a strategy for the transformation of the cashew

industry as a whole, along the social and economic product and value chain, the situation of the workers

would be unsustainable” (Castel-Branco, 2015: 120) and their export possibilities will be circumscribed to

raw cashew.

European cashew nut imports are growing, driven mostly by a consumer trend towards healthier living. The

Netherlands, Germany, the United Kingdom and the growing markets in Central and Eastern Europe offer

opportunities for developing country suppliers. Food safety certification supported with laboratory tests,

joined with corporate social responsibility (CSR) standards can provide great advantages for developing

country exporters. Strengthening linkages with European import promotion agencies, such as the Dutch

Centre for the Promotion of Imports from developing countries, that provides support for exporting to the

European market through information and advisory services on legal, food safety, packaging, labeling and

other requirements, could help exporters in Mozambique to capitalize EPA export opportunities.

C.2 Oil seeds (sesame)

Improving and increasing house-hold production and local sale and consumption of traditional vegetables,

as well as protein- and nutrient-rich pulses and oilseeds in Mozambique has significant potential to increase

incomes and reduce nutritional deficiencies.

The European market for oilseeds is growing and offers interesting opportunities for suppliers in developing

countries. Between 2011 and 2015, there was steady growth in European imports of oilseeds in terms of

volume. Total imports recorded an average annual growth of around +5% for selected oilseeds. European

imports of these oilseeds reached 5.4 million tonnes (€ 4.1 billion) in 2015.

8 The purpose of this study was to identify the most relevant sectors in terms of production and export potential for Mozambique focusing on those sectors where QI strengthening can trigger the market access.

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Sesame: sesame production in Mozambique constitutes a big opportunity and most of households in

Nampula (being the largest producer), Zambézia but also Manica, Tete, Sofala and Cabo Delgado provinces

grow sesame informally without any formal organizational setup. As in other value chains, uneven sesame

production is characterized by the use of unimproved seeds, generally together with paprika and jatropha,

with few crop management practices and postharvest management. In general terms “production levels

seem to be highly dependent on climatic variations and the prevailing high volatility of commodity prices”

(ITC, 2012b: 5).

C.3 Fruits

In accordance with ITC (2012c) the processed fruit holds significant potential to contribute to Mozambique’s

efforts to diversify its exports, and enable stakeholders throughout the linkages of the value chain to earn

increased export revenues”. Nevertheless, Mozambique is a net importer for all fruit juices, mainly from

South Africa, so any increase in production capacity may first translate into decreased reliance on imports,

and only then increased exports. The export capacity must be a result or an upgrading of satisfying the

domestic market in quantity and with high quality.

Fruits such as bananas and papayas grow throughout the whole year and Mozambique’s brand of mangoes

and oranges have also a global recognition. The main areas of production are Cabo Delgado, Manica

(Chimoio), Nampula, Inhambane, Sofala, Zambézia and Incomati in the Magude and Moamba districts9.

C.4 Essential oils

The Mozambican great aromatic plant diversity and good overall knowledge at a botanical level are signals

of potential for developing of essential oil production from wild plants. The possibility of this activity be

exploited either by small scale operators in rural areas and commercial farmers and the multiplicity effect of

generating considerable jobs, income, added value, and the contribution to poverty reduction of the local

population and of the country are some of the reasons why the CPI – Investment Promotion Centre of

Mozambique, is keen to promote the sector10.

The European demand for essential oils is strong. Increasing competition for these natural ingredients from

emerging markets and pressure on raw material production spur European importers to search for new

sources. In the next five years, the value of the essential oils market is expected to continue to grow. Grand

View Research has forecast that the global market for essential oils will grow from US$ 5.51 billion in 2014

to US$ 11.67 billion in 2022. The growing demand for essential oils is primarily driven by a general increase

in the demand for natural products, including natural flavorings for processed food11.

C.5 Cotton

Historically cotton has been an important agricultural export crop for Mozambique. Produced on large

plantations during the colonial period, cotton today is one of the major sources of income for rural

households in central and northern Mozambique. Mozambique’s importance as a cotton exporter has

marginally improved over the period 2006-2014 climbing from 23rd to 18th place in the global ranking by

export value and with global market share increasing from 0.48% to 0.54% over the same period. USA,

9 According to estimates, more than 1 million smallholders are involved in fruit production activities in the Zambézia province alone” (ITC, 2012c: 4).

10 Report on A Study into the Potential of Aromatic Plants for Essential Oils in Mozambique” by MBB Consulting Services South (Pty) Ltd, Stellenbosch, South Africa, In association with African Business Access, Cape Town, South Africa, July 2006

11 https://www.cbi.eu/market-information/natural-food-additives/essentials-oils-food/

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India and Australia are the market leaders with the latter two more than doubling the value of cotton exports

over the last 10 years. In Africa, Mozambique is outperformed by West African countries with the export

value of cotton in Benin and Cote d’Ivoire growing by significantly more than for Mozambique, and Nigeria

and Burkina Faso overtaking Mozambique in the world rankings.

C.6 Key quality related bottlenecks for agriproducts destined for EU market

Compliance to standards and trade facilitation is growingly embedded within value chains, global trade is

governed by multilateral trade rules such as the World Trade Organization (WTO) agreements on Technical

Barriers to Trade (TBT) and the Sanitary and Phytosanitary (SPS) measures. Quality and compliance of

products and services with market requirements and standards - be this on consumer health and safety,

environmental impact, labour conditions or sustainability - are key elements of competitiveness in global

business relations. A demand-driven quality culture, together with a Quality Infrastructure System and its

conformity assessment services support economic operators (in particular SMEs to achieve and prove

conformity with market requirements), compete on international markets and connect to global value chains.

Mozambican private sector players in order to trade and export need to comply with a number of the

requirements as defined by the destination markets. In case they are not able to comply or they do not have

access to local quality infrastructure enabling them to demonstrate this compliance in the internationally

recognized way they will not be able to benefit from the new market opportunities. Those requirements in

the case of the agriproducts destined for the EU market are shown in the below table.

TABLE 2: Requirements for agriproducts destined for the EU market

Technical regulations (mandated by law)

All foods, sold in the European Union must be safe. Additives must be approved. Harmful contaminants, such as pesticide residues, and excessive levels of mycotoxins or preservatives are banned. The General Food Law is the legislative framework regulation for food safety in Europe. Two aspects of this law are particularly important for Mozambican exporters and these refer to control of food imported to the EU and contaminants. With regard to the control of contaminants - European Commission Regulation sets maximum levels for certain contaminants in food products. Some of the key legally binding requirements that need to be complied with by the Mozambican companies when exporting to EU:

• Limited use of pesticides. The European Union has set maximum residue levels (MRLs) for pesticides in and on food products

• Absence of mycotoxins • Limited amount of heavy metals in food • Reducing the risk of microbiological contaminants • Safe packaging and informative labelling.

Standards Food Safety Certification as a basis for entering the European market. Although food safety certification is not obligatory under European legislation, it has become necessary for almost all who want to export food to the European Union. Most established European importers would not work with suppliers who cannot provide some type of food safety certification proof as the basis for cooperation. The most popular certification programmes are:

• Food Safety Management Standard (ISO 22000) • British Retail Consortium Global Standards (BRC) • Food Safety System Certification (FSSC 22000).

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Voluntary and Sustainability Standards (VSS)

Environmental protection, organic and fair-trade certification schemes are growing in popularity in Europe and are increasingly demanded by the European consumers. To market their products as organic in the European Union, producers from developing countries must meet European organic farming requirements.

A robust national quality infrastructure system in Mozambique will allow local private sector actors not only

to improve the quality and competitiveness of their products but most importantly would allow them to prove

to the regional or international buyers (incl. EU) that their products meet and comply with quality

requirements of export markets (including environmental and health and safety requirements).

TABLE 3: Challenges associated with Quality Infrastructure (QI) in Mozambique from the perspective of trade

and consumer protection

QI Why is it IMPORTANT? CURRENT STATUS in

Mozambique CHALLENGES

INN

OQ

’s s

usta

inab

ilit

y

(Result 1

)

The three important aspects of the financial sustainability of any National Standardization Body are; the ability to generate revenue, the efficient and focused operations following the business unit concept and becoming a demand driven provider of QI services to the private sector.

INNOQ’s as any organization needs a business strategy to best determine the future direction of their business and how they want to positions themselves in the market. The most current Business Strategy and Plan is for the years: 2014-2016.

The untapped business opportunity for INNOQ would be a well-functioning training department, which could be a relevant source of revenue.

Marketing is an important tool in creating the link between QI service providers and those who demand those services (private and public sector). INNOQ’s has developed with the help of COMPETIR project a Marketing Strategy and Plan in 2016.

INNOQ´s Business Strategy and Plan need to be updated and implemented.

INNOQ training department lacks: *capacity both in terms of staff and in terms of competencies *solid training curricula matching private sector needs.

Marketing Strategy and Plan for INNOQ need to be updated and implemented.

INNOQ needs to be re-branded as a demand driven QI service provider to the private sector.

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Nati

on

al Q

uality

Po

licy (

NQ

P)

(Result 1

)

The National Quality Policy (NQP) defines a holistic and coherent approach by the government to the National Quality Infrastructure (NQI) to avoid unnecessary duplication and fragmentation of activities and leads to the optimized use of resources (financial and human). QP is a tool for allocating QI resources to the QI services demanded and needed by the strategic value chains for the country.

The NQP for Mozambique is currently being revised under the leadership of MIC and INNOQ and with the financial support of the EU (under the Trade Related Facility regional project).

The implementation of the updated NQP.

Alignment of the QI horizontal legislation with QP and international best practices.

Monitoring of the NQP implementation progress with the help of indicators.

Tech

nic

al

reg

ula

tio

ns

(Result 1

)

Technical regulations of the domestic and export markets are legally binding requirements with which private sector actors need to comply in order to export. In case technical regulations are outdated or do not follow international best practices can constitute a barrier to trade and unnecessary burden for the local producers.

Technical regulation framework is outdated and does not follow international best practices.

Mozambican regulators lack expertise on “better technical regulations”.

Mozambican regulators lack expertise on Regulatory Impact Assessment.

Drafting Technical Regulations related to the priority VCs.

SP

S a

nd

TB

T e

nq

uir

y p

oin

ts

Under the World Trade Organization Agreement on the application of Sanitary and Phytosanitary Measures (the SPS Agreement) and Technical Barriers to Trade (TBT), each Member of the WTO has obligations relating to “transparency”. In implementing the agreements, countries are required to identify a single central government authority to be responsible for the notification requirements. E.g., countries are required to publish all sanitary and phytosanitary measures (SPS) and notify changes to SPS measures.

In Mozambique the SPS enquiry points is at the Ministry of Agriculture and TBT enquiry point at INNOQ.

Based on the USAID assessment study there are improvements needed to the enquiry points operations pertaining to all three areas of transparency: the publication of regulations, notifications, and responding to enquiries.

These needs are being addressed by the Trade Related Facility (TRF) Programme for the Southern Africa Development Community (SADC)12.

12https://ec.europa.eu/europeaid/projects/trade-related-facility-trf-southern-africa-development-community-sadc_en and https://www.sadc.int/sadc-secretariat/directorates/office-deputy-executive-secretary-regional-integration/trade-industry-finance-investment/sadc-trade-related-facility-trf/

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Sta

nd

ard

izati

on

(Result 1

)

Standards provide people and organizations with a basis for mutual understanding, and are used as tools to facilitate communication, measurement, commerce and manufacturing.

Standards play an important role in the economy, by:

*facilitating business interaction and trade

*enabling companies to comply with relevant laws and regulations

*speeding up the introduction of innovative products to market

*providing interoperability between new and existing products, services and processes.

In Mozambique the function of standards development still needs improvement in order to among others increase private sector participation in the standardization process. To increase sustainability there is a need to increase application of voluntary standards. There is evidence that the number of standards sold is slightly increasing over years (in 2012 it was 275 standards and in 2015 - 396), but is still way below the need of an economy like Mozambique. The importance of standards needs to be promoted in particular focusing on the value chains of interest.

Standardization function at INNOQ needs to follow the internationally recognized good practices in standardization.

National standards related to selected value chains need to be put in place or aligned with the international best practices.

Awareness raising on benefits of standards to increase application of voluntary standards

Cert

ific

ati

on

(Result 2

)

Reaching a certain quality requested by international and regional markets leads to the associated challenge of proving conformity, in internationally recognized way, with international standards. Certification does not only prove conformity with market requirements, it builds trust into the business partnerships and opens new market opportunities.

The certification department of INNOQ had been assisted by COMPETIR project and obtained accreditation for management systems standard (ISO 9001) which was a major achievement.

Due to cost, time and language consideration it is necessary that increased range of certification services is offered in the country and provinces.

INNOQ’s offer of the accredited certification services is limited in view of the private sector needs (e.g. food safety management, product or personnel certification are not being offered).

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Metr

olo

gy (

incl. leg

al an

d i

nd

ustr

ial m

etr

olo

gy)

(Result 2

)

Accurate measurements and measuring equipment are needed for the protection of health, safety, the environment and consumers. They are vital in contracts between individual business partners and in world trade in general as it helps ensure that customers are given the correct amount of product traded. They are an essential element in achieving globally accepted testing results.

INNOQ today is the main provider of metrological services in Mozambique; it also fulfils a regulatory function for the area of legal metrology.

INNOQ’s modern metrology laboratories complex is based in Zimpeto and COMPETIR project assisted with its establishment and inauguration. The project also assisted INNOQ with building up calibration capabilities which led to INNOQ’s achieving accreditation for mass, temperature, volume, electricity and pressure.

The current metrological capacity in the provinces outside Maputo are very weak or non-existent.

INNOQ’s accredited calibration scopes need to be increased in response to the private sector needs.

INNOQ needs to extend provision of metrological services to the provinces, were the clients are.

INNOQ’s legal metrology function needs to be strengthened (e.g. with regard to pre-packaging).

INNOQ is member of BIPM13, however it is not signatory of any MLA14.

INNOQ is only a corresponding member of OIML15.

13 International Bureau of Weights and Measures - BIPM

14 Multilateral Recognition Arrangements - MLA

15 International Organization of Legal Metrology - OIML

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Testi

ng

lab

ora

tori

es

(Result 2

)

The Mozambican exporters of agriproducts to the EU need to comply with strict maximum allowed levels of mycotoxins as well as with that of harmful contaminants (pesticides, heavy metals, microbiological contaminants, etc.). Therefore, to trade the Mozambican exporters need to be able to provide the test results from a competent (accredited) laboratory to prove that their products comply with EU requirements (and are therefore safe) and can enter the EU market.

Currently there is no sufficient accredited testing capacity in Mozambique for the private sector to ensure compliance with the EU requirements. And in particular the capacity is missing in the provinces of Nampula and Zambezia.

Under the COMPETIR project nine (9) laboratories in Maputo, Nampula, Beira and Quelimane received technical assistance, seven (7) for their first accreditation and two (2) for an extension of their scope. LIP Beira, LIP Quelimane, Laboratory UNILURIO, Laboratory Sementes, LEM, LAM and LADEM were audited for the first time. LNHAA and LIP Maputo were supported to sustain their accreditation status and to extend their scope of accreditation to new tests.

Lack of sufficient accredited testing laboratories in Maputo, Zambezia or Nampula for mycotoxin, pesticides, heavy metals, microbiological contaminants, etc.

Economic operators need to send their samples to be tested in Maputo (limited scopes available) or abroad, which translates into the:

*higher costs

*time lost affecting the competitiveness of the Mozambican producers.

Such access to internationally recognized quality infrastructure for the private sector in Mozambique

increases their competitiveness on the international scene through the following benefits:

- Cost saving – the price of the locally available internationally recognized conformity assessment

services (such as testing or certification) will be lower than if those services are purchased abroad. Also

if the services offered locally will be internationally recognized and therefore accepted everywhere that

would eliminate the need for re-testing in the country for which the goods are destined – therefore saving

costs.

- Time saving – as the conformity assessment services can be accessed locally – the time can be saved

– and the results can be obtained much faster – than if such services are purchased abroad (e.g.

samples need to be sent abroad for testing).

- Building trust and credibility – the results of the conformity assessment from an internationally

recognized institution (deemed competent) can add credibility and build trust between the buyer and

the seller, which translated into increased business opportunities.

C.7 Key general challenges affecting export performance of the Mozambican

SMEs

Mozambican SMEs face also some general challenges affecting trading and their export potential according

to current conditions in the country. Among them:

Poor trade financing and investment conditions for most SMEs, difficulties for meeting

financial institutions requirements (insufficiencies on collateral, audited accounts, and

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business plans) 16. According to the Doing Business Report of the World Bank for Mozambique

(2019)17, “getting credit” is the lowest indicator (scores only 25.0018) affecting the ease of doing

business in the country (scores 55.53). The lack of capital for investment in fixed assets and for

working capital is a critical issue throughout most of the value chains.

Low added value products and markets diversification, predominance of labour intensive

agro-industry processing over the use of more advanced mechanized/ automation and ICT

technologies, low efficiency in the resources use, poor management practices, and

insufficient skilled labour; all impacting on the sector competitiveness and the creation of

more jobs. In 2018 the country ranked 133rd out of 140 in the Global Competitiveness Index report

published by the World Economic Forum19, where the ICT adoption, innovation capabilities and

skills pillars got the lowest scores (26, 27 and 28 respectively).

Poor coordination and integration among different government institutions, agencies and

stakeholders of the value chains, lack of strong regulatory framework for commercialization

and export of some products. Although in the Doing Business Report of the World Bank for

Mozambique (2019), the “starting a business” indicator scores relatively high (67.56), a subnational

report20 prepared also for the country considering all 10 provinces in the country shows some

differences among them, being more difficult to “start a business” in Nampula and Zambezia than

in Maputo. Entrepreneurs in Mozambique must go through many steps involving several agencies

and pay high fees for publishing its articles of association to start a business. On the other hand,

for some sectors the lack of a clear legal framework establishing rules to control products

commercialization creates a climate conducive to illicit activities.

In-country services that could support private sector in improving their capacities and

reaching export market requirements are presently very basic. Existing business associations

in Mozambique are in general limited in resources, and only few of them provide actual and relevant

business development services (BDS) to their members on a frequent basis that means that a

sizable number of SMEs are excluded from access to such services. The largest private

Confederation of Business Associations of Mozambique (CTA) is long established and is

systematically involved in public private dialogue but it does not represent all sectors of economy,

specifically SMEs, youth business associations and women entrepreneur associations. Beyond this

policy advocacy function, CTA provides limited support in terms of private sector trainings and, let

alone, one-to-one business counselling or mentoring to groups of individual entrepreneurs. Other

private sector associations, such as the Chamber of Commerce, Associação Industrial de

Moçambique (AIMO) and SME Business Association (APME) fulfil primarily representative

functions and are limited to organizing events or to be sporadically present in public private sector

dialogue fora.

16 Are Interest Rates a Deterrent to SMEs Growth in Mozambique? (2017) A. Sawaya, S. Bhero. European Journal of Business and Management, ISSN 2222-1905 (Paper), Vol.9, No.29, pp. 33- 41

17 https://www.doingbusiness.org/content/dam/doingBusiness/country/m/mozambique/MOZ.pdf

18 According to World Bank report, an economy’s ease of doing business score is reflected on a scale from 0 to 100, where 0 represents the lowest and 100 represents the best performance

19 http://www3.weforum.org/docs/GCR2018/05FullReport/TheGlobalCompetitivenessReport2018.pdf

20 https://www.doingbusiness.org/content/dam/doingBusiness/media/Miscellaneous/SubNational/Doing-Business-in-Mozambique-2019_Eng.pdf

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D. THE PROJECT

D.1. Overall objective, specific objectives, results and activities

1. Background – alignment with PROMOVE Comércio

This project is part of a wider programme called Supporting Trade and Development in Mozambique –

"PROMOVE Comércio" signed between the Government of Mozambique and the European Union. The

period of implementation of the Promove Comércio programme started on 12/06/2019 and ends on

12/06/2024.

Within the PROMOVE Comércio programme UNIDO will be responsible for implementing the present

project called “PROMOVE Comércio – Building Competitiveness for Exports “, covering:

all Results of the Specific Objective 2 and

Result 4 under the Specific Objective 1 (through an interagency agreement with UNCTAD).

TABLE 4: The PROMOVE Comércio Programme versus the PROMOVE Comércio – Building Competitiveness

for Exports

PROMOVE Comércio Programme PROMOVE Comércio – Building Competitiveness for Exports (UNIDO)

Overall objective: Improve trade and the business environment.

Overall objective: Improved trade, competitiveness and business environment in Mozambique for greater market access for the selected value chains (VCs).

Specific objective 2

To increase sustainable market-driven Quality Infrastructure services to support the production of quality products

Results:

5 Good governance and core quality infrastructure services at the institutional level (INNOQ) upgraded to ensure international recognition (UNIDO)

6 Increased technical competences of the conformity assessment service providers (e.g. testing laboratories) and ensuring international recognition (UNIDO)

7 Increased availability and quality of Business Development Services (UNIDO)

Specific objective 1:

1. Increased sustainable market-driven Quality Infrastructure services to support the production of quality products for the selected VCs

Results:

1 Good governance and core quality infrastructure services at the institutional level (INNOQ) upgraded to ensure international recognition

2 Increased technical competences of the conformity assessment service providers and ensuring international recognition as per the needs of the selected VCs with a focus on the provinces of Nampula, Zambezia and Maputo

3 Increased availability and quality of Business Development Services

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Specific objective 1

1. To improve Government coordination and implementation of the EPA and WTO TFA trade facilitation reforms

Results:

1. Reinforced Ministry of Industry and Trade capacity for coordinating, monitoring and implementing obligations and provisions arising from the EPA and WTO TFA

2. Key Customs EPA commitments ready to be adopted and to be made publicly available21

3. Enhanced Government capacity to participate in trade policy decision-making discussed at the joint EU-SADC EPA states meetings

4. Enhanced government knowledge on the legal and institutional framework required to apply EPA trade defense/safeguards articles (UNIDO/UNCTAD)

Specific objective 2:

2. Improved Government coordination and implementation of the EPA trade safeguards

Results:

4 Enhanced government knowledge on the legal and institutional framework required to apply EPA trade safeguards (UNIDO/UNCTAD)

Specific objective 3

Promote EPA trade opportunities among investors

Results:

8. Improved EPA awareness within private sector, NSA, trade promotion agencies

9. Enhanced capacity of business associations to promote EPA trade and business opportunities

10. Enhanced capacity of non-state actors for EPA monitoring and reforms advocacy in view to seizing EPA opportunities

Not under UNIDO’s implementation

Not under UNIDO’s implementation

1. Project’s overall objective (impact)

21 The work plan of customs measures is detailed in the EPA Implementation Plan, some examples of requires measures are: EPA tariff reduction schedules adopted and published, use of export taxes clarified, rules of origin implemented, procedures, fees and charges clarified, follow-up on market access issues.

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The overall objective of the project “PROMOVE Comércio – Building Competitiveness for Exports” will

be on improvement of trade and business environment for priority value chains (which will be selected

during Inception Phase) with strong potential for regional and global trade, growth and job creation. A

market driven and flexible approach will be embedded in the project interventions such that a number of

value chains can benefit from the project activities and results.

Value addition and transformation of agricultural production has not yet taken off in Mozambique. Therefore,

there is room for private sector to better exploit the opportunities, which could stem from moving up the

value-chains. UNIDO intervention, as part of PROMOVE Comércio, aims to tackle some of the critical

aspects of this development agenda. In particular the project will support specific aspects of trade facilitation

such as trade safeguards, quality infrastructure and improving the business environment, market access

and competitiveness.

2. Specific objective, results, sub-results and activities

Two Specific Objectives will contribute to the achievement of the project’s impact. The first specific objective

is aiming to strengthening the quality infrastructure with a bottom up approach focusing on the needs of

selected value chains as well as availability of QI services also in the provinces. It will also enhance

competitiveness of the private sector to export and to build local capacity at the level of Business

Development Services. The second specific objective (UNCTAD) aims to support MIC and other local

counterparts on safeguard clauses.

SPECIFIC OBJECTIVE 1: INCREASED SUSTAINABLE MARKET-DRIVEN QUALITY INFRASTRUCTURE SERVICES TO SUPPORT THE PRODUCTION OF QUALITY PRODUCTS FOR THE SELECTED VCs

Result 1 Good governance and core quality infrastructure services at the institutional level

(INNOQ) upgraded to ensure international recognition

This result will focus on the strengthening of the core quality infrastructure institution in Mozambique – which

is INNOQ. Robust, strong and service oriented INNOQ is a key element of the businesses environment

enabling Mozambican private sector to benefit from market opportunities (be it regional or international).

This will be achieved through; the promotion of good governance of the Quality Infrastructure – by facilitating

the implementation of the updated National Quality Policy and the upgrading of the regulatory framework

(with particular focus on the priority VC); through strengthening expertise at INNOQ for development and

adoption of industry driven national standards. Lastly INNOQ needs to establish itself as a demand driven

provider of the quality infrastructure services to the private and public sectors. The business approach to

running INNOQ requires the project to facilitate the implementation of the business and marketing strategies

and plans at INNOQ with the focus on a relationship build between INNOQ and private sector players, the

relationship build on trust and business principles.

Sub-result 1.1 Supporting the implementation of the National Quality Policy (NQP) and upgrading

of the regulatory framework

The project will focus on supporting the implementation of the NQP (as per Implementation Plan) and

alignment of the QI horizontal legislation with NQP and international best practices, which is key for QP

successful implementation. A demand driven, well implemented QP is a foundation for the long-term

sustainability of the Quality Infrastructure System in Mozambique and therefore also of the project results.

The project will assess the regulatory gaps and provide the required legal advice on best regulatory practices

as well as will help revise technical regulations (TR) related to the selected priority value chains.

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Result 1 Good governance and core quality infrastructure services at the institutional level (INNOQ) upgraded to ensure international recognition

Sub-result 1.1 Supporting the implementation of the National Quality Policy (NQP) and upgrading of the regulatory framework

List of Activities

National Quality policy:

NQP Implementation Plan is implemented (the monitoring indicators are developed)

Awareness raising actives to promote NQP

Gap analysis of the national horizontal QI legislation

Recommend alignments of the QI legislation with the NQP

Regulatory framework:

Awareness raising and training on “better technical regulations”

Training regulators on Regulatory Impact Assessment

Regulatory gap assessment for Technical Regulations for each of the supported VC

Drafting Technical Regulations related to the VCs (following international best practices and including public consultations).

Sub-result 1.2 Standardization capacity of INNOQ is enhanced

Supporting INNOQ in the area of standardization will be carried out by training INNOQ’s personnel on good

practices in standardization (e.g. so needs of the private sector are well represented and considered), by

establishment of technical committees in selected VCs and adoption of international and/or regional

standards in priority value chains. Domestication of code of practices and self-assessment tools will be

developed and disseminated for products from priority value chains. Promotion of the importance of

standards needs in particular focusing on the value chains of interest for greater competitiveness and market

access. Ensuring participation of INNOQ personnel to international/regional standardization activities will

contribute to keep stakeholders informed on the state of the art solutions and will ensure that they become

active participants of the international standardization community (standard makers and not only standard

takers).

Result 1 Good governance and core quality infrastructure services at the institutional level (INNOQ) upgraded to ensure international recognition

Sub-result 1.2 Standardization capacity of INNOQ is enhanced

List of Activities

Value chain baseline study to identify value chains with strong potential for regional and global trade, growth and job creation with focus on Nampula, Zambezia and Maputo provinces (Inception Phase)

Developing an inventory of national standards for the selected value chains (Inception Phase)

Advisory technical assistance to INNOQ to develop national standards in priority areas as per gaps identified during the Inception Phase;

Training INNOQ personnel in good practices in standardization (as per the ISO Publication on Good Standardization Practices, 2019)

Developing in cooperation with relevant stakeholders simplified code of practices and self-assessments tools for producers in selected VCs

Training producers with focus on Zambezia, Nampula and Maputo provinces on code of practices and self-assessment tools

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Supporting INNOQ to participate in standard-related regional and international fora (e.g. ISO, TCs).

Sub-result 1.3 Sustainability of INNOQ’s operations is increased (incl. creation of the training unit)

The project will boost the training department by strengthening the demand driven training offer and

developing new training manuals with particular focus on addressing needs from the selected VCs. A

detailed list of training modules related to quality will be defined during the initial need assessment (at the

Inception Phase). Furthermore the project will develop training competencies of INNOQ staff and other

relevant stakeholders on product and system certification and food safety standards. The ultimate results

will be not only to train INNOQ staff, but to enable trained staff to train SMEs and producers and implement

these standards in the provinces.

The marketing strategy and plan will aim to raise awareness about INNOQ and quality services in general

but also increase INNOQ’s revenue though conversion of leads into new clients. A special focus and extra

effort will be dedicated to the promotion of INNOQ’s services (e.g. certification, calibration and trainings) in

the provinces of Nampula, Zambezia and Maputo and among the selected value chain actors. As part of

the marketing strategy, activities will be organized to increase networking opportunities with key commercial

partners22. Efforts need to intensify to reach out to a bigger number of private sector players.

The combination of the above mentioned two initiatives will contribute to improve the sustainability of INNOQ

and enable the institute to become a service provider to the private sector of state-of-the-art services in the

area of quality.

Result 1 Good governance and core quality infrastructure services at the institutional level (INNOQ) upgraded to ensure international recognition

Sub-result 1.3 Sustainability of INNOQ’s operations is increased (incl. creation of the training unit)

List of Activities

Training department:

Training need assessment based on INNOQ training department commercial priorities (Inception Phase)

Training of the Trainers

Develop technical training curricula

Drafting training materials and manuals for tutors

Training on QMS as per ISO/IEC standards23

Training staff and auditors on auditing management (ISO 19011: 2018) and food standards (GlobalGap, BRC, HACCP, ISO22000);

Training on risk assessment

Marketing and business strategy:

Revising a Marketing Strategy and Plan in line with National Quality Policy Implementation plan

Promotional activities carried out and materials, tools developed as per Marketing Strategy

22 For now, INNOQ has a MoU signed on cooperation with CTA – which is a good start but efforts need to intensify to reach out to a bigger number of potential clients.

23 ISO/IEC 17021-1, ISO/IEC 17065 and ISO/IEC 17020

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Supporting outreach through social media and e-marketing campaigns

Supporting in the organization of celebration of thematic days (Metrology Day, Standardization Day, etc.) and other events in relation to INNOQ core business activities with strong presence of the private sector

INNOQ will learn from the successful National Standardization Bodies operating in the region, EU and from the group of lusophone countries

Drafting INNOQ’s Business Strategy and Plan.

Result 2 Increased technical competences of the conformity assessment service providers

and ensuring international recognition as per the needs of the selected VCs with a focus on the

provinces of Nampula, Zambezia and Maputo

Reaching a certain quality requested by international and regional markets leads to the associated challenge

of proving conformity with those requirements (related to technical regulations, standards and voluntary and

sustainability standards) in internationally recognized way. To be able to respond to this challenge,

Mozambique must establish efficient certification, testing and calibration mechanisms that enjoy

international recognition.

During the Inception Phase a detailed needs assessment will be conducted (included in the activities of

Sub-Result 1.2) to identify: 1) the priority VCs and sectors with highest export potential; 2) potential demand

for QI services related to those VCs with a focus on the provinces of Nampula, Zambezia and Maputo.

Findings from the Inception Phase will be used to refine the project activities.

Sub-result 2.1 Certification capacity of INNOQ is strengthened with particular focus on the selected

VCs

Support will be given to upgrade INNOQ certification department with the aim to address the gaps in the

provision of the quality services identified for the selected value chains (incl. e.g. food safety management,

product or personnel certification). The project will provide the required support to upgrade INNOQ

certification services to prepare them for the internationally recognized accreditation.

Result 2 Increased technical competences of the conformity assessment service providers and ensuring international recognition as per the needs of the selected VCs with a focus on the provinces of Nampula, Zambezia and Maputo

Sub-result 2.1 Certification capacity of INNOQ is strengthened with particular focus on the selected VCs

List of Activities

Needs assessment and roadmap for strengthening INNOQ’s certification capacities (Inception Phase)

Identifying, mobilize and train a core of competent (registered) local assessors and auditors (based on the needs assessment)

Providing capacity building of staff and improvement of processes for certification department towards accreditation24

Arranging blank audits and support accreditation process.

24 ISO/IEC 17021-1, ISO/IEC 17065, etc.

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Sub-result 2.2 Strengthen the delivery of the legal metrology function and the offer of the calibration

services by INNOQ

In the area of metrology (legal and industrial), support will be given to strengthen capabilities both on

technical and managerial side in view extended or new accreditation scopes relevant for the private sector.

Assistance will include advisory services (coaching), provision of equipment, services (e.g. calibration,

proficiency testing), and technical training.

During an Inception Phase the needs assessment will identify potential demand for services with a focus on

the provinces of Nampula, Zambezia and Maputo. Moreover, in order to ensure a traceability of

measurement across the country it is important to envisage the modality under which metrological services

can be delivered in the provinces (with particular focus on Nampula, Zambezia and Maputo provinces).

Modalities to be considered during the feasibility study (Inception Phase) might involve but should not be

limited to the possible development of another metrology center in the north of the country, developing a

partnership with the University or other laboratory and/or institution or provision of metrological services in

the provinces through mobile service points, etc.

Result 2 Increased technical competences of the conformity assessment service providers and ensuring international recognition as per the needs of the selected VCs with a focus on the provinces of Nampula, Zambezia and Maputo

Sub-result 2.2 Strengthen the delivery of the legal metrology function and the offer of the calibration services by INNOQ

List of Activities

Legal metrology function:

Needs assessment completed (Inception Phase)

Road map for the strengthening of the legal metrology function. Special focus on the selected VCs and provinces (Inception Phase)

Determining the legal metrology and pre-packaging requirements of the VCs for the various potential export markets

Providing capacity building to INNOQ personnel

Procurement of the equipment and related training.

Calibration services:

Conducting an in-depth assessment of the private sector needs and demand for the metrology services in the province of Nampula, Zambezia and Maputo (Inception Phase)

Conduct a feasibility study for different options of how those services can be better delivered to the private and public sector in Nampula, and Zambezia (Inception Phase)

Deliver a roadmap for the strengthening of the calibration function at INNOQ (Inception Phase)

Development of the technical capacity of INNOQ staff. Training and qualify human resources (e.g. staff, auditors, assessors, trainers) following internationally recognized training curricula, ensuring sustainability over time through a train-the-trainers approach. Training can also take the form of secondments and coaching

Assist the alignment of the laboratory management system, operations and document management system with the requirements of ISO 17025:201725

Procurement, installation, training and commissioning of laboratory equipment

Designing an equipment maintenance plan prior to the procurement of equipment and a sustainability plan for the maintenance of the equipment after project end

25 ISO/IEC 17025:2017 - General requirements for the competence of testing and calibration laboratories

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Arrange blank audits and support international accreditation process

INNOQ’s active participation in the international and regional fora (e.g. BIPM, OIML, AFRIMETS26, etc.)

Sub-result 2.3 Increasing testing capacities of laboratories with particular focus on the priority value

chain and the provinces of Nampula, Zambezia and Maputo

The ability of local testing laboratories to provide internationally recognized (accredited) testing results could

bring down the cost of testing, time and complexity needed to obtain results and that will improve the

competitive standing of producers in the selected VCs. To secure this, the project will strengthen capabilities

of selected testing laboratories on both technical and managerial side.

During the Inception Phase an initial assessment of the testing capacities available for the value chains in

the provinces of Nampula, Zambezia and Maputo will be carried out, together with identification of gaps and

a proposed strategy for the establishment of suitable infrastructure for key tests needed by the selected VC.

At present the following laboratories in the Nampula and Zambezia have been identified based on the field

mission findings:

University of Lurio in Nampula

Seeds Laboratory with their regional extensions

LNHAA

Others laboratories may be considered after the inception phase. The selection of the laboratories for the

project assistance will be done based on a set of objective criteria and a report will be presented to the

project Steering Committee for this purpose.

Supported laboratories in Mozambique will be prepared towards accreditation (based on the revised

ISO/IEC 17025:2017) including training, technical assistance for the preparation of the documentation,

expert assistance for method validation and measurement uncertainty, quality control and quality assurance,

equipment procurement, proficiency testing. Project will support the linkages and active participation of the

ALM (Mozambique Laboratory Association) in the regional structures SRLA (SADC Regional Laboratory

Association). The institutional sustainability of the laboratories will be strengthened through training and

facilitated sessions on business principles and cost accounting.

Result 2 Increased technical competences of the conformity assessment service providers and ensuring international recognition as per the needs of the selected VCs with a focus on the provinces of Nampula, Zambezia and Maputo

Sub-result 2.3 Increasing testing capacities of laboratories with particular focus on the priority value chain and the provinces of Nampula, Zambezia and Maputo

List of Activities

Conducting an in-depth assessment of testing services provided in the province of Maputo, Nampula and Zambezia and compare existing capacity in providing these services with industry needs/demand in the selected VCs for sustainability (Inception Phase)

Based on the above assessment identify gaps and draw road map to address those gaps. Testing could cover soil testing, pesticide residue analysis, fertilizer tests, water quality analysis, and end product testing (as per standard), heavy metal contamination, microbiological analysis (Inception Phase)

26 An Intra-African Metrology System - AFRIMETS

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Business Plans for the assisted laboratories formulated

Train and qualify human resources following internationally recognized training curricula, ensuring sustainability over time through a train-the-trainers approach. Secondments and coaching might be also used where appropriate

Assist the alignment of the laboratory management system, operations and document management system with the requirements of ISO 17025:2017

Procurement, installation, training and commissioning of laboratory equipment

Designing an equipment maintenance plan prior to the procurement of equipment and a sustainability plan for the maintenance of the equipment after project end

Provide support to laboratories for calibration, proficiency testing (PT) programs and inter-laboratory comparisons

Organize blank audits and support the international accreditation process

Strengthening the participation and visibility in the regional (SADC Regional Laboratory Association (SRLA)) and international (ILAC) structures to facilitate exchanges of experience.

Result 3 Enhancing capacity of SMEs to comply with export market requirements leading to

business opportunities

Result 3 addresses two groups of economic operators, namely SMEs and Business Development Service

(BDS) providers, under a value chain approach.

A value chains’ assessment study with focus on challenges and opportunities of the major Mozambican

subsectors for exporting to the EU, and establishing a baseline for the formulation of a road map for the

actions on SMEs and BDS providers; the study will be conducted during the Inception Phase.

A selection of SMEs based on the initial value chains’ assessment, on SME demand, and on a number of

criteria which will be defined during the project inception phase, will receive direct tailored coaching and

technical assistance on a pilot basis (to serve as best examples for demonstration effect to other SMEs),

aiming to advise them on how to increase competitiveness, how to undertake quality improvements to adapt

their products and processes to the requirements of the EU market (incl. technical regulations, standards

and voluntary and sustainability standards and practices).

The project will likewise work with selected BDS providers from the private and public sector as well as with

sectoral associations from the selected value chains, to build and upgrade export-oriented BDS to support

the private sector in their efforts to improve their competitiveness and export capacity. This approach will

increase national ownership and sustainability of the results in the long term.

Although the one-to-one coaching and upgrading activities will target selected SMEs with more export

readiness and potential, the private sector as a whole will benefit from spill-over effects of the strengthened

BDS capacities in the country. A broader number of SMEs will receive training on most pressing technical

barriers to trade and export to the EU. To that end, a capacity building programme will be designed and

delivered by international experts and national coached BDS providers and consultants, in the form of

workshops to be conducted in different locations across the country.

Sub-result 3.1 SMEs and BDS providers in those value chains selected after the initial assessment

are identified and committed to participate in the upgrading programme

The aim of this sub-result is to conduct an assessment value chains’ study with focus on challenges and

opportunities of SMEs and BDS providers when exporting to EU considering the following subsectors

exporting to the EU: agro-industries, fisheries and equipment manufacturing.

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This baseline study will be conducted during the inception phase and will provide three main outputs:

a) Comparative value chain analysis on challenges and opportunities for export-market access to the

EU in three subsectors; identification of priority value chains considering the different criteria

mentioned in Section C that the project can provide assistance to; action plan prepared;

b) Establishment of criteria for the selection of SMEs, such as: export readiness and potential, impact

on job creation, value added products, new industry/new product to be exported to the EU, impact

on poverty and diversification of exports, impact on women and youth employment, women/youth-

led SMEs, size of company, financial capacity of company/-ies and financial autonomy, etc. The

criteria will be developed to ensure that the selection of the SMEs reaches SMEs which have the

largest impact on society and which would otherwise be unlikely to be able to purchase such

coaching services themselves;

c) Selection of SMEs working in the identified VCs against the established selection criteria, and

identification of areas of competences that need training/ coaching/ upgrading to increase

competitiveness, and undertake quality improvements to adapt their products and processes to the

requirements of the EU market;

d) Identification of BDS and BDS providers’ gaps that require improvement so the SMEs from the

identified value chains meet the EU market requirements.

The study should provide sufficient evidence and recommendations for the selection of SMEs in specific

value chains to be targeted by the project and classifying them in accordance to their export readiness and

potential and other criteria to be established as mentioned above. Identification of SMEs’ needs for training/

coaching (capacity building, technology and organizational upgrading) according to the existent gaps and

potential increase for export to EU market will be also an output of the study.

At the same time, the study will assess the quality and capacities of BDS to provide trade and export-

oriented assistance to SMEs in the selected subsectors in relation to compliance with market requirements

for the EU; and an action plan to improve BDS capacities will be developed accordingly (including capacity

building, establishment of linkages and synergies with academia, R&D and innovation institutions,

networking for technology transfer, financial services, etc.).

The study will consider also the current challenges and will recommend actions for fostering women

empowerment, decent employment and diminishing environmental impacts within the present project.

Result 3 Enhanced capacity of SMEs to comply with export market requirements leading to business opportunities

Sub-result 3.1 SMEs and BDS providers in value chains with major export-market access potential are identified and committed to participate in the upgrading programme

List of Activities

Conduct a baseline study with focus on challenges and opportunities of SMEs and BDS providers when exporting to EU at the four major export subsectors to EU (extractive industries, agro-industries, fisheries and equipment manufacturing).

Sub-result 3.2 SMEs are assisted towards greater export-market access

The aim of this sub-result is to enhance capacity of SMEs to improve their quality and competitiveness,

which would facilitate their access to the EU market. A selection of SMEs will receive support on a pilot

basis for demonstration effect under this result. The tailored support/coaching for SME will be provided by

international experts with relevant experience on various topics, and could be delivered in cooperation with

the selected BDS providers serving the target value chains (following an on-the-job training approach). A

transparent process to select beneficiary SMEs will be further designed during the inception phase, and

could include a panel of representatives from the participating BDS providers, the MIC, the MASA and

development partners, co-chaired by UNIDO and the EU Delegation. The selected SMEs will participate

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and benefit from the upgrading programme and the technical assistance provided, with a special focus on

competitiveness and quality improvement to adapt their products to the requirements of the EU market.

Although the upgrading activities will target selected SMEs exporting or ready-to-export value added

products in the identified value chains, a wide range of SMEs and producers from all sectors will highly

benefit from spill-over effects of the strengthened BDS capacities in the country. An export-oriented training

programme, in the form of a series of workshops conducted/replicated in different locations across the

country, will be implemented by international experts with the participation of the selected BDS providers

and national consultants, to build capacities among a larger number of local SMEs and entrepreneurs on

quality and export requirement compliance and also business-oriented subjects. Similarly, the project will

establish strategic linkages with financial institutions like GAPI and investors to facilitate SMEs access to

finance.

The rationale of this result is to provide direct support to SMEs and to provide tailored support for SMEs so

as to answer to each one´s specific needs. The tailored support to SMEs will be done on a pilot-basis aiming

at improving SME productivity, competitiveness and export-readiness, to create success stories that inspire

other entrepreneurs in the country. Additional assistance in the form of capacity building, and linkages with

financial institutions will also be provided to build a critical mass of SMEs with export potential, contributing

to the sustainability of the strengthened national Quality Infrastructure.

Activities under this sub-result will seek to:

a) Build capacities among the private sector to improve their export readiness/performance.

An export-oriented training programme for SMEs will be designed and delivered by experts with the

participation of the selected BDS providers (on the job training). The aim will be to address the

most-pressing issues in specific standards, processes and upgrade the quality of their products.

Training topics will be defined during the inception phase study. They might include: EU market

analysis and consumer analysis, required quality management systems, labelling and packaging

requirements, hygiene requirements, resource efficiency use practices and tools, eco-innovative

processes and technologies, and environmental certification. The training programme will be

replicated in several locations across the country, particularly in those areas with a greater presence

of the selected value chains. SMEs access to finance will be facilitated by strengthening linkages

with finance development institutions and private sector investors, like GAPI, European import

promotion agencies and others. A technical workshop will be designed and implemented in different

locations across the country, raising awareness and knowledge among participating SMEs on

access to financing for trade.

b) Assist selected SMEs to realize export opportunities (pilot application). Based on the initial

assessment value chain study, an objective application and selection process for at least 5 to 10

SMEs in identified subsectors with greatest export opportunities will be designed following UNIDO

methodology, including definition of selection panel. Although the methodology for enterprise

eligibility and selection criteria will be refined during the inception phase, it could include, among

others:

enterprise is operating in one of the selected priority value chains; enterprise is operational for the last 3 years; enterprise is financially solvable and meets the criteria of positive financial performance

(a positive net worth for the year under review and for the last financial year); is not a subsidiary of a transnational company, a very large national or regional

industrial group; capacity for employment and exports creation; capacity to produce value added products or commitment to product diversification; gender and youth labor; and commitment to spare/absorb the project supported design expertise.

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additional criteria as mentioned above, including new industry/new product to be exported to the EU, impact on poverty, women/youth-led SMEs, size of company, impact on environment, etc.

the criteria will also be developed to ensure that the selection of the SMEs reaches SMEs which have the largest impact on society and which would otherwise be unlikely to be able to purchase such coaching services themselves.

The selection panel will be defined during the inception phase. It could potentially be composed of

representatives from the relevant BDS providers in the priority value chains, the MIC, the MASA and

development partners, and co-chaired by UNIDO and the EU Delegation in the country. The selection

panel would evaluate the applications received against the eligibility and selection criteria. The final

number of selected SMEs will be defined after the initial screening and assessment of preselected

companies, depending on their size and individual support needs to achieve concrete results in terms

of competitiveness and export capacity.

As part of the tailored one-to-one technical assistance to SMEs, an assessment of the selected SMEs

will be carried out by experts to identify SMEs’ capacities, product export potential, particularly for the

EU market, and needs to meet export-market requirements will be analyzed to identify bottlenecks and

recommend areas of intervention in order for the SME to be able to export. Areas to be assessed may

include: external sources of competitiveness; product markets and positioning; managerial skills and

social aspects; technical capacities and quality; and financial performance. Based on the assessments,

upgrading strategies with priorities and remedial actions for each beneficiary SMEs will be developed

by experts with the participation of the selected BDS providers and national consultants (following an

on-the-job training approach) and agreed with SME management. Best strategies will be selected in

accordance with the comparative advantage of the enterprise and the most cost-effective way to

improve their quality and competitiveness.

Afterwards, specific upgrading plans will be developed by the experts in cooperation with the relevant

BDS and national consultants based on the developed strategies, with required interventions in terms

of quality improvements, but could also include recommendations regarding the following: adoption of

new technologies and practices, introduction of ICT systems and management capacity building. Each

company will receive on-site technical assistance and one-to-one training and coaching tailored to their

needs for the implementation of the actions. The plans will be formulated in a business plan format,

which could also enable SMEs to seek access to necessary finance.

Result 3 Enhanced capacity of SMEs to comply with export market requirements leading to business opportunities

Sub-result 3.2 SMEs are assisted towards greater export-market access

List of Activities

Capacity building among the private sector to improve their export performance:

Deliver export-oriented training programme for SMEs by experts with the participation of BDS providers (on the job training), to address most-pressing issues in specific standards and upgrade the quality of their products.

Assisted selected SMEs to realize export opportunities (pilot application):

Selection of (at least) 5 to 10 SMEs in identified sectors with greatest export opportunities, in accordance with defined enterprise eligibility and selection criteria.

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Assessment of the selected SMEs carried out by experts on: external sources of competitiveness; product markets and positioning; managerial skills and social aspects; technical capacities and quality; and financial performance.

Upgrading strategies with priorities and remedial actions for each beneficiary SMEs will be developed by experts in cooperation with BDS providers and national consultants (following an on-the-job training approach); and agreed with SME management.

Upgrading plan based on the developed strategies, with required interventions in terms of quality improvements, but could also include recommendations regarding the following: adoption of new technologies and practices, introduction of ICT systems and management capacity building.

Sub-result 3.3 Capacity build at BDS providers to increase compliances on quality and conformity

assessment requirements within their network of SMEs

In order to ensure long-term sustainability and replicability of the intervention, a pool of national trainers will

be created, comprising national consultants and staff from the selected BDS providers that can assist SMEs

and producers with export-focused coaching/mentoring support. In accordance with the initial assessment

(to be performed during the inception phase) for the selection of the targeted value chains within the project,

a narrowed selection of most relevant institutional and private stakeholders (e.g. among BAU, CTA, APIEX,

INNOQ the investment society GAPI, INCAJU and other sectoral associations) will be actively involved from

the beginning in the SME upgrading process to gain practical experience and on-the-job training approach

will be adopted to build their capacities, enhancing institutional ownership and thus, over time, gradually

reducing the dependence on project resources.

Activities under this sub-result will seek to:

a) Improve BDS and capacities of national BDS providers related mostly to standards and quality.

Based on the Inception Phase assessment, a capacity building programme for BDS providers through

training and direct involvement in the implementation of upgrading activities under the project, and also

with a Train-the-Trainer Model, will be designed and implemented. This will enable them to better advice

SMEs on how to meet export requirements and assist in establishing linkages with international markets,

particularly the EU market. BDS will be preliminarily assisted in:

o Design of export-oriented training programmes for SMEs and entrepreneurs, addressing

identified gaps on quality and export requirement compliance, and providing advisory

services on access to finance, investment and subcontracts; environmental best practices

applicable to the sector; applicable trade and export regulations; quality management and

compliance with industry specific or export market standards, among others.

o Development or translation of tools and guides.

b) Strengthening BDS providers’ coordination and integration in the targeted value chains for

a conducive business environment facilitating trade. The capacities of the APIEX will be

strengthened to promote exports, and facilitate engagement with BDS at national level aiming to

establish a market-responsive network of BDS providers. This will include training in export

promotion tools and methodologies developed by UNIDO as well as accompanying SMEs

participation in trade fairs, B2B events, and international trade platforms.

Participation in these last actions will pursue fostering strategic alliances between public and private

BDS stakeholders and/or SMEs with local and foreign partners, intermediary organizations and

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agencies serving the same/similar segments of clients. Linkages with UNIDO’s ITPO Network27 will also

be facilitated. The organization of an international trade fair including technical seminars and B2B

meetings during the second and the fourth year of project implementation will be considered.

Result 3 Enhanced capacity of SMEs to comply with export market requirements leading to business opportunities

Sub-result 3.3 Capacity building at BDS providers to increase compliances on quality and conformity assessment requirements

List of Activities

Improving BDS and capacities of national BDS providers related mostly to standards and quality:

Capacity building programme for BDS providers through training and direct involvement in the implementation of upgrading activities under the project, and also with a Train-the-Trainer Model:

o Design of export-oriented training programmes for SMEs and entrepreneurs, addressing identified gaps on quality and export requirement compliance, and providing advisory services on access to finance, investment and subcontracts; environmental best practices applicable to the sector; applicable trade and export regulations; quality management and compliance with industry specific or export market standards, among others.

o Development or translation of tools and guides

Strengthening BDS providers’ coordination and integration in the targeted value chains for a conducive business environment facilitating trade:

Strengthening the capacities of the APIEX to promote exports, and facilitate engagement with BDS at national level aiming to establish a market-responsive network of BDS providers, and

Support strategic alliances between public and private BDS stakeholders and/or SMEs with local and foreign partners, intermediary organizations and agencies serving the same/similar segments of clients.

SPECIFIC OBJECTIVE 2: IMPROVED GOVERNMENT COORDINATION AND IMPLEMENTATION OF THE EPA TRADE SAFEGUARDS

The main technical assistance activities under this component will address weaknesses in inter-ministerial

coordination, as well the technical knowledge gap pertaining to EPA implementation issues.

For UNCTAD, the technical assistance activities will be directed to build capacity on EPA/WTO compliant

trade defense regime based on the EPA safeguards provisions (Articles 32-38).

Result 4 – Enhanced government knowledge on the legal and institutional framework required to

apply EPA trade defense/safeguards articles

27 https://www.unido.org/investment-and-technology-promotion-offices-itpos

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Sub-result 4.1. WTO-EPA consistent trade remedies regime developed and implemented

This sub-result aims at making a contribution towards Mozambique’s efforts to design and implement a

coherent and best-fit national trade policy that is oriented towards addressing multiple challenges arising

from the SADC-EU EPA safeguard measures and trade defense instruments, as provided for in Part II

Chapter II, articles 32 through article 38.

The EU- SADC Economic Partnership Agreement (EPA) identified in Part II, chapter II, seven (07)

categories of trade defense instruments: Anti-dumping and countervailing measures, Multilateral

safeguards, General bilateral safeguards, Agricultural safeguards, Food security safeguards, BLNS

transitional safeguards and Infant industry protection safeguards.

Under these provisions, EPA parties are expected to administer these safeguards instruments in a WTO

consistent manner.

UNCTAD intervention under this project will create the conditions to build trade safeguard capacity in

Mozambique and enabling it to transpose EPA articles on safeguards in its national trade related legal and

institutional system28.

The main technical assistance activities under this sub-result will address weaknesses in inter-ministerial

coordination, as well the technical knowledge gap pertaining to EPA trade safeguard implementation issues.

These will include the following:

1. Organization of national consultations to collect views on how to organize the process (road map)

leading to the development of a legal and regulatory framework on safeguards, including drafting related

legislation/regulation and the institutional arrangements regarding the enforcement and coordination

frameworks. The consultations will involve the participation of:

o MIC and other relevant sectoral relevant ministries (Economy & Finance; Customs; Sea, Inland

Waters & Fisheries; Mineral Resources & Energy; Health; Gender, Children and Social Welfare;

Land, Environment & Rural Development, and Justice, Agriculture and Rural Development);

o the private sector organizations including: the Confederation of Business Association of

Mozambique (CTA), Investment & Export Promotion Agency (APIEX), the Chamber of

Commerce of Mozambique (CCM);

o Consumer protection associations, environment protection associations, and other relevant

associations

o National Institute of Statistics, Universities and research institutes

o any other relevant entities not represented in the aforementioned organizations (to be identified

and invited in consultation with MIC and UNIDO country office in Maputo).

2. Conducting a comprehensive inventory of existing trade remedies/safeguard measures in the country,

if any, to ensure consistency with EPA safeguard articles;

3. Conducting a series of training courses/workshops for relevant government officials, private sector

organizations (as per the list of potential participants under the first bullet point), economic and trade

research institutions like the Centre of Studies on Regional Integration and SADC Law (CEDIR); and

any other relevant Civil Society entities (to be further identified during implementation and decided with

28 UNCTAD scoping mission to Maputo in February 2019, revealed that due to the lack of human and technical capacity to design and implement such safeguard measures, there is no specific legal framework for trade defense instruments in place in Mozambique and that the latter is not in a position to implement EPA safeguards measures.

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the MIC) to introduce them to the EPA safeguards provisions and their implication for Mozambique’s

overall trade policy and trading relations. The training sessions, delivered in the format of specialized

workshops and seminars, will introduce participants to the main WTO trade remedies agreements, i.e.

Anti-Dumping, Subsidies and Countervailing Measures, and Safeguards. Linkages with the EPA

safeguard articles will be the focus in the conduct of the training sessions. In this context, trainees will

receive the theoretical and practical learning aspects on the scope, objective and implementation of

these agreements and the EPA articles. The training programme will provide for case studies and

simulation exercises regarding the technical and legal issues involved in the trade defense instruments,

including definition and determination of the cases triggering safeguards measures, initiation of the

necessary procedures including investigations, determination of injury, etc. The modality will be a

“hands-on” approach providing the necessary technical knowledge and skills to the trainees allowing

them to better understand and conceive safeguards measures as part of the trade policy tools and their

intended objective. It is expected that at the end of the training programme trainees would be able to

work towards the establishment of trade defense regime in Mozambique;

4. Training of trainers at Maputo and provincial level will be organized to expand and ensure the

continuity of the training programme so as to develop the local capacity on EPA safeguards, as per the

content of the programme above. To this end, toolkits, including a Training Module on safeguard

issues and literature in the regional and multilateral settings will be prepared;

5. Building and strengthening the capacity of policymakers, trade negotiators and researchers for sound

trade analysis based on the exploitation of various trade and market access (tariff and non-tariff

measures) databases, in particular the UNCTAD TRAINS and UNCTADTstat databases, and also using

analytical tools such as the World Integrated Trade Solution (WITS) to provide support to MIC and other

relevant institutions in Mozambique, in particular, Instituto Nacional de Estatisticas and Customs. The

overall objective is to improve human and institutional capacities to ensure Mozambique’s effective

participation in multilateral, regional and sub-regional trade negotiations. This activity will be delivered

by organizing national workshops to provide training and technical knowledge to policymakers, trade

negotiators and researchers, on trade and market access data including how to collect and analyze

those data.

6. Assisting in the design of a road map/action plan for developing trade safeguards capacity in

Mozambique. The action plan would detail the activities including data and statistics collection and time

frame for delivery.

7. To undertake study tours for information and experience-sharing in selected countries that have

put in place effective safeguards mechanisms to allow targeted government and private sector officials

to benefit from these experiences and best practices in the area of safeguards;

8. Awareness building to enhance the private sector’s capacity to better understand and appreciate what

the EPA safeguard instruments entail. These information and awareness building events will be

targeted to business/ private sector representatives. In addition to the potential participating

organizations mentioned above, any other relevant entities will be identified and invited in consultation

of MIC and UNIDO country office to ensure a more inclusive process. The aim is to raise awareness on

the role of the private sector in the articulation of the country’s legal and institutional frameworks in the

area of trade defense, taking into account the impact on the private sector development and the

implications of the trade defense instruments for the country’s SDGs agenda. The programme will

involve lectures and presentations by trade practitioners and experts in trade defense from the region

and from international institutions who will be invited as resource persons and guest speakers.

Interactive debates involving Q/A sessions will be organized in this context. Specific objectives of these

debates in the form of recommendations would feed the overall efforts and objective of creating

safeguards capacity in the country.

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Result 4 - Enhanced government knowledge on the legal and institutional framework required to apply EPA trade defense/safeguards articles

Sub-result 4.1 WTO-EPA consistent trade remedies regime developed and implemented

List of Activities

Organization of national consultations involving the participation of relevant ministries, public and private entities to collect views on how to organize the process leading to the development of a legal and regulatory framework on safeguards, including drafting a Law on Safeguards and implementing regulations as well as an institutional/ implementation framework (Inception Phase).

Conducting a comprehensive inventory of existing trade remedies/safeguard measures in the country.

Conducting a series of training courses/workshops to concerned government officials, private sector organizations, economic and trade research institutions to introduce them to the EPA safeguards provisions and their implication for Mozambique’s trade policy and trading relations (to tentatively start during Inception Phase).

Training of trainers on the SADC/EU EPA safeguards.

Preparation of toolkits, including a Training Module on the safeguards in the context of SADC/EU EPA.

Assisting in the design of a road map/action plan for developing trade safeguards capacity in Mozambique.

Study tours for information and experience-sharing in other countries.

Assisting in the establishment of an inter-ministerial task force/committee to ensure the necessary coordination and coherence within the government machinery in the area of safeguards.

Information and awareness building events to enhance private sector’s capacity to better understand and appreciate what the EPA safeguard instruments entail, and build legal, regulatory and institutional capacity of the private sector in the use of trade remedies in the context of EPA.

Awareness building events for concerned Civil Society representatives on the importance and implications of the trade defense instruments for the country’s development and trade agenda, taking due account of the SDGs agenda.

D.2. Theory of Change

Annex A summarizes the theory of change and the interrelation between specific objectives and results.

D.3 Beneficiaries

The project will cover a wide range of beneficiaries, both in the private and the public sector. The direct

beneficiary will be SMEs, BDS providers, producers and other actors along the selected VCs. At the

government level, the project will directly benefit the institutions forming part of the QI and the Ministry of

Commerce (MIC). Government and main counterparts will commit to ensuring full counterpart capacity, as

required to achieve the objectives of the project.

The selection of the VCs and therefore of the beneficiaries along those VCs will be coordinated during the

inception phase, ensuring transparency and no-discrimination.

Indirectly the Mozambican economy is expected to benefit through the improved business environment and

competitiveness of the selected value chain, which should lead to increased exports and thereafter

contribute to the economic growth and prosperity of the country. Also, the Mozambican consumers will

benefit from safer and fit for purpose products available on the national market which will be the direct results

of the strengthened national quality infrastructure system.

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The below table summarizes the main target groups and beneficiaries. A detailed stakeholder analysis is

illustrated in Annex D.

TABLE 5: Summary of project main target groups and beneficiaries

Target Groups Benefits from the project

QI Institutions INNOQ, testing and calibration laboratories, Associação de Laboratórios de Moçambique (ALM) and others

Strengthened capacities, systems and core competencies in the area of effective service delivery to the private sector, which will also contribute to their market orientation and financial sustainability.

BDS providers Confederation of Business Associations (CTA); Chamber of Commerce of Mozambique; Associação Industrial de Moçambique, (AIMO); SME Business Association (APME); Investment and Export Promotion Agency (APIEX), Institute for the Promotion of Small and Medium Enterprises (Instituto para Pequenas e Medias Empresas, IPEME), BAUs and others

Strengthened capacities, systems and core competencies in the area of effective service delivery to the private sector, which will also contribute to their market orientation and financial sustainability.

SMEs and other stakeholders along the selected value chains (such as suppliers, producers, retailers, distributors, etc.)

Increased business opportunities and support infrastructure resulting in higher quality products, increased performance and compliance capacity, improved exports and fewer border rejections through products meeting buyers’ technical regulations and international standards, increased performance and market access leading to more revenues. Increased capacity through training, workshops, study tours, etc. and product promotion activities.

Government Ministry of Commerce (MIC)

Enhanced knowledge on the legal and institutional framework required and improved coordination and implementation of trade safeguards.

Consumers

Safer and fit for purpose products available on the national market leading to increase of trust in the Mozambican institutions.

D.4 Coordination and synergies with other ongoing activities/other projects

The following ongoing projects have been identified and listed below. The project will ensure that there is

no overlap in activities and that complementarities are sought and explored for greater impact. The list will

be further updated and refined at the inception phase and all the key development partners will be met to

discuss potential for cooperation, complementarities and agree on coordination.

TABLE 6: Ongoing activities and areas of potential synergies with UNIDO

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Project and

Organization

Thematic intervention

PROMOVE Agribiz

FAO, GIZ and the

International Bank for

Reconstruction and

Development (IBRD) of

the World Bank

Support the development of small-scale sustainable commercial agriculture

and improve the productivity and resilience of small producers through support

services such as financial and rural extension, establish commercial

partnerships with companies to increase the availability of services along the

value chains for employment creation, development and industrialization.

This is part of a comprehensive package of 11th EDF funded programmes29

under the rural development focal sector each addressing different priority

areas (transport, energy, nutrition and biodiversity) working in close

coordination as an integrated rural development approach. This €68 million

action entitled "Improving rural competitiveness in Nampula and Zambézia

provinces - PROMOVE Agribiz" will specifically focus on supporting the

development of small-scale, sustainable commercial agriculture. The overall

objective of the action is to contribute to sustainable, inclusive and broad-

based economic growth and poverty reduction in the context of national food

and nutrition security and climate change. The specific objectives are i) to

improve food and nutrition security and resilience of small-holders through

climate-smart and nutrition-sensitive agriculture development in the provinces

of Nampula and Zambézia; and ii) to enhance rural competitiveness through

improved participation of smallholders through improved participation of

smallholders and MSMEs in economic activities, economic diversification,

value addition, improved access to rural services and improved rural

investment climate in the provinces Nampula and Zambézia.

In order to maximize synergies with the Agri-biz Programme managed by FAO

and GIZ, a joint workshop followed by regular coordination meetings will be

organized to identify synergies that could leverage the impact on SMEs.

ProEcon Programme

BMZ and GIZ

Support the development of the private and financial sectors, both through

enhancing framework conditions, and through forging partnerships on local

initiatives in rural areas.

ProEcon is currently implemented by GIZ in several provinces. On behalf of

the German Federal Ministry for Economic Cooperation and Development

(BMZ), GIZ aims to improve the competitiveness of MSMEs. The GIZ

supported programme is addressing the challenges of the MSME sector within

three intervention areas, applying a multi-level approach: 1) Improving

framework conditions on national and local levels, 2) Supporting local

economic cycles in rural areas and 3) Promoting an inclusive financial sector.

SUSTENTA

Agriculture and

Natural Resources

Landscapes

Management Project

The US $60 mln Agriculture and Natural Resources Landscapes Management

Project aims at integrating rural households into sustainable agriculture and

forest-based value chains in the project area (Nampula and Zambezia, Sofala

and Manica and others) and, in the event of an eligible crisis or emergency,

29 PROMOVE refers to a set of EU-funded programmes with an integrated and geographically focused approach to rural development in the Mozambican provinces of Nampula, Zambezia and Maputo. The overall objective of the rural development focal sector is to foster sustainable, inclusive and broad-based economic growth and sustainably reduce poverty. It does this by a) improving food security and nutrition status and b) enhancing rural competitiveness. The programme has six components of action, namely: PROMOVE Agribiz; PROMOVE Energy; PROMOVE Biodiversity; PROMOVE Transport; PROMOVE Trade; and PROMOVE Nutrition.

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The World Bank will provide immediate and effective response to said eligible crisis or

emergency.

PROSAVANA

Programme of

Triangular

Cooperation for

Developing

Agriculture in the

Tropical Savannahs

of Mozambique

Ministry of Agriculture

and Food Security of

Mozambique (MASA),

the Japan International

Cooperation Agency

(JICA) and the Brazilian

Cooperation Agency

(ABC)

Improve the livelihood of inhabitants of Nacala Corridor through inclusive and

sustainable agricultural and regional development. Creating new agricultural

development models, taking into account the natural environment and socio-

economic aspects, and seeking market-orientated agricultural/rural/regional

development with a competitive edge.

SPEED+ Programme

USAID

USAID is the main donor supporting trade facilitation through its four-year

SPEED+ Programme. It provides technical assistance since 2016 for

agriculture, trade, business enabling environment, energy, water and

biodiversity. It supports several reforms of the WTO TFA and the AGOA

strategy. Several trade reforms supported are also related to EPA, thus the

present programme would directly complement and coordinate with the USAID

project.

INOVA FTF - Feed the

Future Agricultural

Innovation

USAID

Increase equitable growth and incomes in the agriculture sector in

Mozambique by increasing the competitiveness of selected value chains,

expanding the number of enterprises that can compete and upgrade their

products and services in selected markets, and improving relationships and

linkages between those firms and other market participants throughout the

value chains.

INOVAGRO

Swiss Development

Cooperation (SDC)

Increase the incomes of poor farmers in Northern Mozambique, through ‘pro-

poor’ private sector development and improve farmers’ access to inputs and

markets through local private, public and civil society partners.

PROCAVA

Inclusive Agri-food

Value-chains

Development

Programme

IFAD

Improve the incomes and livelihoods of vulnerable households, smallholder

and emergent farmers, particularly women and youth in an environmentally

sustainable and socially inclusive and equitable manner. Increase the volume

of production, marketing and respective value-addition products of selected

commodities from targeted communities.

The Trade Related

Facility (TRF)

EU

The Trade Related Facility 10th EDF RIP, EUR 2.6 million, approved in 2017 to support complementary aspects of the SADC Trade Protocol and EPA in Mozambique, focusing on:

Supporting the development of an on-line system for e-certificate of origin

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Strengthening of the TBT national enquiry point and reviewing the national quality policy

Developing veterinary and plant health strategies and strengthening the SPS enquiry point

Enhancing private sector awareness of regional and international quality and standards market requirements

Development of a legal framework on trade remedies

Develop strategies for cotton-textile sector and forestry-wood sector value-chains.

ACAMOZ - Support to

the cashew nut value

chain in Mozambique

French Development

Agency

The initiative aims to boost INCAJU (which is the state regulation agency for

cashew nuts responsible for policy setting, definition of strategies and

coordination of cashew industry) to better integrate the cashew value chain

into the international market through, inter alia, the provision of reliable and

transparent market information. INCAJU is called to ensure the management

of the sector at the national level, notably through the strengthening of market

information systems to a wide audience in the three Northern provinces of the

country: Zambezia, Nampula and Cabo Delgado.

The Private Sector Working Group for donor coordination, chaired by Norway, is the main forum for

dialogue on business environment issues amongst donors, government, private sector operators and civil

society. One of its subgroups, the Trade Sub-Committee, co-chaired by the EU and USAID, brings together

government, donors and private sector operators and aims at integrating trade into national development

policies, coordinating trade partners and seizing opportunities of trade.

D.5 Sustainability strategy

The project has been designed to ensure the sustainability of the intervention in the target value chains.

The Project is fully integrated into the existing national and regional trade priorities and in line with the

strategic development of the private sector in Mozambique.

Sustainability is considered along the project life cycle and built on these areas of intervention:

1) Responding to the demand and private sector needs: the project is designed in close collaboration

with country stakeholders and is demand-driven.

2) Ensuring national leadership and ownership: close collaboration with the government coordinating

agency ensures that project initiatives, lessons and best practices easily become focal areas for

government to build on in their future plans and programmes.

3) Ensuring multi-stakeholder participation and consultation: The project will foster a high degree of

participation and engaging stakeholders from both public and private sector will ensure high-level

support and a strong sense of ownership. Regular Steering Committee meetings will be conducted to

assess progress, identify potential risks and determine the strategic direction of the project.

4) Developing local expertise (through the Training of the Trainer approach) with the adequate

knowledge and experience and transferring the knowhow and technical expertise to the local institutions

and experts that will support the NQIS during and after the project has ended. Where possible, it will

mitigate the impact of employee rotation, thus contributing to sustainability of outcomes.

5) Business principles will be introduced: When working with INNOQ’s and laboratories training on

business plans management and operations will be ensured.

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6) Establishing agreements and linkages with BDS providers, SMEs and other VC members and other

institutions. It will lead to overall effectiveness, enhancing competitiveness and more sustainable

impact.

An appropriate sustainability strategy will be designed so the assisted organizations will be able to maintain

and to improve their compliance capacity and performance when the projects will come to their end. This

strategy will be designed during the Inception Phase of the project. Sustainability issues will be considered

in the agenda of the SC meetings.

D.6 Risk management

Risks that could jeopardize the implementation of the project have been identified and are detailed in the

below table (listed by type and relevance), together with the proposed actions to mitigate them.

TABLE 7: Risk management and mitigation measures

Risk Probabi

lity

Impact

to the

project

Mitigation measures

PROJECT IMPLEMENTATION

Lack of ownership and

commitment from key project

stakeholders and

beneficiaries (BDS, SME’s,

QI, etc.)

Medium High This risk will be mitigated by: - The project design is based on the real needs

of the key project stakeholders and beneficiaries.

- The key project stakeholders and beneficiaries are involved and included into the project design and implementation process.

- The SC will oversee and monitor the work and performance of the project and identify challenges early on and propose appropriate mitigation measures.

Low absorption capacity of

the key project counterparts

and/or limited budgetary

resources on the side of the

counterpart which might

delay project activities

Medium High Clear and timely identification of the financial and

capacity constraints during Inception Phase.

Project work plan will be revised accordingly to

accommodate the identified constraints. Cost

effective and affordable solutions will be proposed

in the case of the budgetary challenges.

High turn-over of skill and

competent staff trained by

the project as competent and

skilled staff might leave the

supported institutions. This

might also lead to limited

availability of counterpart

staff to participate in the

project activities.

Medium High Continuous training (train-the-trainers focus) and

skill upgrading will focus on young experts and

professionals and newcomers in order to achieve

a sustainable critical mass of resources.

Awareness to SMEs and institutions on the

importance of know-how and intellectual capital

through training and retaining staff.

Coordination with similar

projects at national and

provincial levels.

Low Medium During inception phase the coordination with other

donors /projects will be ensured.

POLITICAL

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Changes in governmental

administration, policies and

regulations affecting the NQI,

the business environment

and the selected VCs

Medium High Maintain strong coordination with the respective

Government entities at national and provincial

levels. Considering changes in the activity plan to

reduce the number of critical activities during

electoral/government change periods and

implement the most critical ones during periods of

stability.

SECURITY

Security situation

undermined by violent

extremism threats/concerns

(especially in the provinces of

Cabo Delgado and Nampula)

Medium High Regularly monitor security alerts for updates

before travelling to the areas and follow the advice

of the local authorities and UNDSS.

ENVIRONMENTAL

External shocks as floods

and draughts displace

population and reduce

agricultural production.

Medium Medium Promote soil and water conservation, and

irrigation development to mitigate minor draughts.

Considering changes in the activity plan to reduce

the number of critical activities during external

shocks periods.

D.7 Gender mainstreaming

The importance of gender equality and women’s empowerment, particularly women’s economic empowerment, lies at the core of economic development. Enhancing the role of women as drivers of poverty reduction, promoting female investors and entrepreneurs, and recognizing the link between gender equality and economic prosperity all promote inclusive and sustainable industrialization. Gender mainstreaming is key to addressing gender inequalities in a cross-cutting way thus ensuring that gender perspectives are integrated into all activities and progress.

The project will follow the gender mainstreaming strategy and gender equality and empowerment of women objectives developed by UNIDO in its Gender Mainstreaming guide for Trade Capacity-Building projects (2015). This strategy and Gender Equality and the Empowerment of Women (GEEW) objectives are based on the following three dimensions:

• Resource: equal access to resources and training opportunities; • Rights: quality infrastructure-related policy and legislative environments and service delivery are not

conducive to discrimination against women; • Voice: promotion of gender-balance within the work environment.

Also Mozambique is committed to promoting Gender Equality and the Empowerment of Women (GEEW) and INNOQ, the project’s main counterpart, is a signatory to the Gender Responsive Standards Declaration30.

The project activities will be designed to tackle and address gender-related issues in the area of quality and private sector development. The overarching goal of eliminating or reducing gender inequality in project activities and specific objectives will been followed in view of greater sustainability and effective development. A gender strategy with tools to mainstream gender into project activities will be developed during the Inception Phase. In addition to the gender strategy that will be developed during the Inception

30 United Nations Economic Commission for Europe, UNECE, (2019), Declaration for Gender Responsive Standards and Standards Development. Available at: (http://www.unece.org/tradewelcome/tradewp6/thematic-areas/gender-initiative/gender-declaration.html

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Phase, the following steps will be followed to promote gender equality and empowerment of women within the framework of the project:

1. Gender disaggregated data collection:

Disaggregated data on the activities of the project, training participants in particular, will be collected.

2. Facilitate and promote equal access to project activities of women and men:

Training will be advertised through networks and media accessed by women and men.

In the recruitment process, female candidates will be particularly encouraged to apply. For candidates with the same technical qualification, preference will be given to women.

Timing and location of the trainings will be scheduled to be appropriate to women and men’s needs.

Trainers nominated for training and experts involved in the programme will be both men and women and sensitive to the specific needs of female trainees/entrepreneurs.

Overall, the project will seek to promote gender parity in project activities. This will include, but not be limited to, pursuing gender balance in technical committees; capacity building activities for INNOQ staff; and panels of representatives for the selection of SMEs. Furthermore, the selection criteria for SMEs will be developed in a gender-sensitive manner.

3. Promote the role of women in economic activities:

Relevant needs and capacity assessments will be conducted with a view to developing gender sensitive responses, ultimately promoting a strengthened role of women in economic activities.

SME counsellors to be trained will be made sensitive to specific needs of women trainees/entrepreneurs.

In activities supporting standards development gender-responsiveness and gender-sensitive development processes will be considered as ‘good practices in standardization’31.

During the inception phase it will be identified how to integrate the gender dimension (gender-responsiveness and gender-sensitivity as well as inclusion of gender indicators or criteria) in standards development processes as good practices in standardization in the project activities.

4. Awareness raising on gender equality and empowerment of women:

Preparation and distribution of promotional materials, with a particular emphasis on creating a positive image of female entrepreneurship will be assured.

Organization of a Gender workshop will be aimed at.

Preparation, translation and adaption to local needs of Guide on Gender Mainstreaming in Trade Capacity Building will be aimed at.

The Visibility Strategy foresees that equal representation in visual materials and/or case studies and gender-sensitive language where applicable will be taken into consideration.

For awareness raising events and workshops women guest-speakers will be considered.

In the development of success stories the project will seek to include successful women stories as a source of inspiration to others.

5. Communicate and collaborate with gender focal points at the Ministries and, if possible, with NGOs.

31 UNIDO and WAQSP (2019), Gender & Standards. Available at: https://www.unido.org/sites/default/files/files/2019-03/UNIDO_Flyer_Standardization.pdf

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By undertaking these actions, the project will aim to raise awareness about gender differences, enhance skills of women and provide equal opportunities for men and women within the framework of the project.

D.8 Environmental and social assessment

The project will also consider other cross-cutting themes, such as environmental management which is a

part of sustainable development and will be considered in project activities as a transversal issue.

In line with UNIDO Environmental and Social Safeguards Policies and Procedures (ESSPP), an

Environmental and Social screening has been conducted and the project has been classified as category

‘’C’’; as its main objective is to improve the business environment and trade competitiveness in

Mozambique. Environmental and Social consideration will be duly integrated throughout the technical

trainings, advisory support as well as the procurement activities. In addition, all laboratory operations will

follow international standard- ISO/IEC 17025:2017. Moreover, based on the detailed needs assessment

that is planned to be carried out during the inception phase, environmental and social risks are to be closely

monitored and the project may need to be re-categorized, depending on the type of technologies that will

be introduced.

E. INPUTS

E.1 Counterpart Inputs

The contribution of the counterpart institutions and of beneficiaries will cover the following specific items:

Ensure that sufficient staff of an appropriate professional level and seniority (experience) within their organizations is made available for project activities and consultations where appropriate; ensure continuity of personnel during the project. Any change in the staff assigned to the project should be promptly notified to UNIDO

The respective counterpart involved in the project will nominate participants to meetings, workshops and other events held inside the country as part of the normal functioning of its organisation

Local government officials or counterpart organization should provide local administrative support for organizing meetings and training programmes

Provide support and facilitate the processing of any legal documents or decrees to be produced under the project.

INNOQ will provide office space for the Chief Technical Advisor of the QI component. INNOQ will also give project access to their training rooms and facilities based on their availability.

E.2 UNIDO Inputs

UNIDO will provide know-how, expertise, facilities and staff time, in general terms:

Identification and recruitment of the International Chief Technical Advisor and setting up of the PMU for the identification and recruitment of staff and procurements required by the project at national and international level;

Identification, preparation of Job Description(s) of all the international and/or regional/national experts and consultants required for the project.

Identification of suppliers (national/international), preparation of Terms of Reference(s) and Technical Specification(s), and procurement of services and equipment (e.g. metrology and test equipment as envisaged);

Preparation and arrangement for training(s);

Project monitoring and evaluation as required;

UNIDO methodologies, resource materials and platforms as required.

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F. BUDGET

Budget: 6,500,000 EUR

UNIDO Contribution: 50,000 EUR

TOTAL Budget: 6,550,000 EUR

The budget breakdown is reflected on Annex III (Budget of the Action).

G. PROJECT MANAGEMENT

G.1 Project governance and management

The main national counterpart for this project is the MIC. The project will be implemented by UNIDO and

UNIDO will have the overall project management and coordination responsibility. UNCTAD has been pre-

identified as an implementing partner for Result 4; for this purpose, UNIDO will establish an inter-agency

agreement with UNCTAD32.

Governance Structure

At the topmost level of the governance structure, a Steering Committee (SC) will be created to provide

strategic guidance and monitoring of progress towards established objectives and outputs. Its tasks will

include, but will not be limited to:

Taking strategic decisions, which may include approval of the inception report as the basis for the

project implementation, monitoring and evaluation.

Setting and assessing project milestones, which may include changes or amendments to timeline

(implementation of activities), objectives or key beneficiaries.

Discussing relevant issues regarding the implementation of the project.

Approving the semi-annual work plan for the project and formulate recommendations where

necessary.

Approving the progress reports and formulating recommendations where necessary.

Review and follow-up on the visibility plan.

The Ministry of Industry and Commerce (MIC) of Mozambique will act as the main government counterpart facilitating communication and coordination among the various line Ministries.

The SC will be co-chaired by a senior government official and the EU Delegation. The core members of the

Steering Committee are the MIC, INNOQ, UNIDO and EU Delegation, final decision during the Steering

Committee will be agreed by MIC, INNOQ and EU Delegation.SC participants will also include

representatives from the principal line Ministries and other relevant public institutions, the private sector,

UNCTAD, and others may be invited at the initiate of the SC co-chairs. The terms of reference and the exact

composition of the Steering Committee will be decided during the project inception. The SC will meet

officially twice a year in Mozambique. UNIDO will ensure the functioning of the Secretariat of the SC.

Project Management UNIDO – as the implementing agency will be responsible for the overall implementation, monitoring and reporting of this project according to the established UNIDO rules and regulations. The department of Trade, Innovation and Investment (TII) of UNIDO through the Standards and Quality Infrastructure (SQI) division

32 The finalization and signature of the agreement between UNIDO and UNCTAD will depend on internal administrative processes and procedures on both sides.

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of UNIDO will fulfil this responsibility by appointing an Industrial Development Officer (IDO) as Lead Project Manager (PM) who will be in charge of overseeing the overall implementation of the project, as well as by mobilizing the required services of the related technical, administrative and financial departments at UNIDO Headquarters and the UNIDO field offices. Project management at UNIDO HQ:

Lead Project Manager, UNIDO/SQI33 (Results 1 and 2)

Project Manager, UNIDO/BCI34 (Result 3)

Project Manager, UNCTAD35 (Result 4)

Associate Industrial Development Officer The UNIDO Lead Project Manager (PM) will work in coordination with a Project Manager (PM) from UNIDO/BCI (Business, Cluster and Innovation Division) to coordinate Result 3 and with a Project Manager (PM) from UNCTAD’s Trade Negotiations and Commercial Diplomacy Branch to coordinate Result 4. All the PMs will be supported by an Associate Industrial Development Officer (fully funded by the project). Additionally, a Project Management Unit (PMU) will be set up in Mozambique. Project Management Unit (PMU) in the field will consist of:

• National Project Coordinator (NPC) • National Administrative Assistant (NAA) • Communication and Visibility National Expert • Driver A Technical Support Team (TST) will also be put in place and will consist out of:

Chief Technical Advisor (CTA) for QI (Results 1 and 2)

Chief Technical Advisor (CTA) for SMEs (Result 3)

Staff (% of working

time, duration) Tasks and responsibilities

Location

Lead Project Manager, UNIDO/SQI (Results 1 and 2) 22%, 4 years

Responsible for the overall strategic steering and managerial

supervision of the project, including contract management with

the European Commission and implementing partners. The

project manager also provides alignment of technical inputs

related to the Quality Infrastructure with international best

practices and UNIDO methodologies. Clearance of technical

reports. His/her input will be charged as direct cost to the project

at 22% of his/her working time.

UNIDO HQ,

Vienna

Project Manager, UNIDO/BCI (Result 3) 5%, 4 years

A UNIDO staff member from the Business, Cluster and

Innovation (BCI) division, responsible for the coordination and

implementation of Result 3. Input will be charged as direct cost

to the project at 5% of his/her working time.

UNIDO HQ,

Vienna

33 Standards and Quality Infrastructure (SQI) Division Department of Trade, Investment and Innovation at UNIDO, https://tii.unido.org/

34 Business Environment, Cluster and Innovation (BCI) Division, Department of Trade, Investment and Innovation at UNIDO, https://tii.unido.org/section/innovation

35 Trade Negotiations and Commercial Diplomacy Branch, Division on International Trade in Goods and Services, and Commodities (DITC) at UNCTAD, https://unctad.org/en/Pages/DITC/TNCD/Trade-Negotiations-and-Commercial-Diplomacy-.aspx

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Associate Industrial

Development

Officer (L2)

100%, 4 years

Support the PMs in the coordination and efficient implementation

of the project to achieve smooth operations and coherence in the

execution and delivery of the project; being responsible for

technical follow-up on work plans, expenditures, and reports;

review reports, support the preparation of technical and financial

reports, provide inputs to technical reports and assessments

undertaken on selected value chains. Liaise with all centralized

support services for organization of activities according to donor

specifications and UNIDO requirements; facilitate

requisitions/purchase orders and assist in ensuring the technical

evaluation of received offers according to UNIDO rules and

regulations and perform project related tasks in the enterprise

resource planning (ERP) system; facilitate interactions with

internal and external services; ensure audit compliance for the

project documentation and assist the periodical project

audit/evaluation exercises. In consultation with the CTAs and

National Project Coordinator contribute to the drafting of

timeframes and elaboration of Terms of References (TORs) for

international experts, trainings, fellowships, subcontracts and

equipment purchases based on approved Annual Work Plans;

assist in preparation of job descriptions and identification of

international and national experts and consultants; assist in

monitoring and following-up the work and findings of international

consultants and subcontracts. Contribute to the preparation of

promotional material in order to create awareness, visibility, and

publicize project results.

UNIDO HQ,

Vienna

Chief Technical

Advisor on QI

100%, 4 years

Senior project advisor on Quality Infrastructure (QI); ensure the

technical coordination of activities for the entire UNIDO

component on QI (Result 1 and 2); supervision and management

of the PMU, day-to-day implementation of this Action. Manage

the project at national level, including financial management, in

conjunction with the Associate Industrial Development Officer at

HQ. Prepare global planning (action plan/roadmap) of the project

and its deployment in operational plans (annual, semi-annual and

quarterly). Coordinate the activities of the project with the

appropriate implication of the private sector, the ministries and

the relevant institutions, as well as the adequate links with other

projects, where applicable. Ensure commitment and involvement

of the counterparts and beneficiaries, and synergy between the

relevant organizations and institutions at the national level.

Design, coordinate and facilitate the missions of national and

international experts and subcontracts at the national level.

Ensure good communication flow and coordination with UNIDO

HQ and with all stakeholders.

PMU,

Maputo

Based at

INNOQ

Chief Technical

Advisor on SMEs

Ensure the technical coordination of activities for the UNIDO

component on SMEs (Result 3) and day-to-day implementation

of these activities. For this component prepare action

PMU,

Maputo

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50%, 4 years plan/roadmap and financial planning in coordination with the CTA

on QI and the Associate Industrial Development Officer at HQ.

Coordinate activities, ensure commitment and involvement of the

relevant counterparts and beneficiaries, and synergy between

the relevant organizations and institutions at the national level.

Design, coordinate and facilitate the missions of national and

international experts and subcontracts at the national level.

Ensure good communication flow and coordination with UNIDO

HQ and with all stakeholders.

National Project

Coordinator (NPC)

100%, 4 years

Assist the CTAs in the effective coordination of the project.

Facilitate the coordination of operations from the various

technical and organizational sides (including visibility activities).

Ensure the implementation and periodical follow-up of actions

according to the work plans/roadmaps. Collect technical inputs

from the CTAs for the drafting and finalization of technical

specifications (TS), Terms of Reference (ToRs) and

recommendations for the procurement of goods and services,

recruitment of international experts, trainings, fellowships,

subcontracts and equipment on approved Annual Work Plans

following UNIDO rules and the recommendation scheme for

further submission to HQ; prepare and finalize job descriptions,

and contribute to the identification of international and national

experts and consultants. Coordinate the missions of international

and national experts and subcontractors, facilitate mission

schedule and travel within country and monitor the performance.

Monitor the activities at country level and follow-up the work and

findings of international consultants and subcontracts. Assist the

CTAs on partnership and synergy matters. Manage the

secretariat of the SC meetings that includes coordination of the

periodical meetings, among other functions. Coordinate and

organize in-country and out-of-country training and events.

PMU,

Maputo

National

Administrative

Assistant

100%, 4 years

Assist in all matters related to office management at field office

level, organization of national events, local procurement of goods

and services. Assist the National Project Coordinator in

managing the secretariat of the SC meetings, including

coordination of the periodical meetings, drafting minutes among

other functions. Provide administrative and logistics support in

the organization of experts’ missions and in-country and out-of-

country training and events.

PMU,

Maputo

National

Communication

and Visibility Expert

100%, 4 years

Deliver related technical support in the effective and timely

implementation of the Communication and visibility plan including

outreach activities, preparation of promotional material in order to

create awareness, visibility, and publicize project results in

coordination with the PMU and HQ.

PMU,

Maputo

Short-term Experts

National and

International

Technical

Experts

National and International experts will be

identified to support in achieving the technical

project activities. UNIDO will seek to hire

national experts where possible.

Missions to

Mozambique

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Administrative

support

services

Directly attributable administrative support

services that are required for the

implementation of the project such as;

Finance, Human Resources, Procurement and

Logistics.

Provided by

HQ and field

office

personnel

FIGURE 5 UNIDO’S PROJECT MANAGEMENT UNIT STRUCTURE

The PMU will be in charge of the project day-to-day implementation, management, coordination and

operations. An important function of the PMU will be the outreach, communication and development of

working relations with the project stakeholders. Furthermore, the PMU will also house any additional short-

term experts that will be recruited by the implementing agencies UNIDO and UNCTAD under the

implementation of specific sub-results.

The TST will be providing technical support to project implementation.

In order to house the dedicated PMU, a project office will be set up ensuring the required facilities, equipment and services for the implementation of the activities. The nature of the project will require frequent travels in and outside Maputo and to the districts of Nampula and Zambezia, possibly to other districts as well. It is therefore envisaged to make provisions for local transportation under this project. During the inception phase the most cost-effective options for local travel (e.g. purchase of a vehicle, leasing contract with local rental companies) will be reviewed and necessary action taken.

H. RBM code and thematic area code

RBM codes: GC2 Advanced Economic Competitiveness GC21 Investment, Technology and SME Development GC22 Competitive Trade Capacities and Corporate Responsibility

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Thematic area code: TCB

I. VISIBILITY

Communication and visibility will follow the guidelines established by EU and will be coordinated between

UNIDO and the PMU. Communication guidelines and a communication plan will be prepared at the

beginning of project implementation (within the first three months), and will include: (i) visual guidelines

(logo, graphical elements and key messages); (ii) relevant communication messages (lemmas); (iii) clear

functions and responsibilities; (iv) communication objectives; (v) identification of relevant target audiences;

(vi) identification of suitable channels to reach them. If needed, the communication plan may be reviewed

and updated during project implementation, to better reach the selected target audiences.

The project will produce and disseminate promotional material that will be developed in coordination and

will be in line with the project visual identity. Equal representation in visual materials and/or case studies

and gender-sensitive language where applicable will be taken into consideration.

The Communication and Visibility Plan is reflected on Annex VI. This will be further refined during the

inception phase.

J. INCEPTION PHASE

At the onset of the project, an inception phase of 6 months is envisaged which aims at conducting studies,

analysis and interviews with regard to the identification of the target value chains for the demand driven

project intervention. The end result of the Inception Phase will be an Inception Report with refined project

activities, log frame, budget and work plan as per the Inception Phase findings.

During the Inception phase the PMU and TST will be set up (recruitments finalized), offices will be

operational and Steering Committee will be put in place.

The expected results of the inception phase include:

TABLE 8: Main indicative activities and outputs of the Inception Phase

Indicative activities Achievement

TECHNICAL ACTIVITIES

Specific Objective 1, Result 1

Identify value chains with strong potential for regional and global trade, growth and job creation with focus on Nampula, Zambezia and Maputo provinces.

Value chains selected.

Inventory of national standards for the selected value chains carried out.

Inventory developed

Training needs assessed based on INNOQ training department commercial priorities and roadmap developed.

Training needs assessed and action plan developed

Specific Objective 1, Result 2

Needs assessed and roadmap developed for strengthening of INNOQ’s certification capacities.

Certification capacities needs assessed and action plan developed

Needs assessment, feasibility study and roadmap developed of legal metrology and calibration services required in the selected provinces versus needs of the selected VCs.

Needs assessment and action plan developed per area

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In-depth assessment of testing services provided in the selected provinces and compare existing capacity in providing these services with industry needs in the selected VCs, identify gaps and develop roadmap.

Needs assessment and action plan developed per area

Specific Objective 1, Result 3

Baseline study with focus on challenges and opportunities of SMEs and BDS providers when exporting to the EU at the four major export subsectors to EU (agro-industries, fisheries and equipment manufacturing).

Baseline assessment conducted and action plan developed

Specific Objective 2, Result 4

Organization of national consultations involving the participation of relevant ministries, public and private entities to collect views on how to organize the process leading to the development of a legal and regulatory framework on safeguards, including drafting a Law on Safeguards and implementing regulations as well as an institutional/ implementation framework.

National consultations conducted

Conducting a series of training courses/workshops to concerned government officials, private sector organizations including lawyers, economic and trade research institutions; and any other relevant Civil Society entities (to be decided with the MIC) to introduce them to the EPA safeguards provisions and their implication for Mozambique’s overall trade policy and trading relations.

Training courses/workshops initiated

MANAGERIAL / OPERATIONAL ACTIVITIES

Set up PMU and TST; purchase office equipment as required, recruitment of staff and set up of project offices.

PMU constituted and equipped incl. project office in place and operational

Inception report ready and submitted for the Steering Committee approval. Inception Report finalized and approved.

Project launching event organized. Event takes place. Stakeholders informed and committed

Inter-Agency Agreement (IAA) between UNIDO and UNCTAD for subcontracting of Result 4.

IAA developed and approved by both agencies

Finalization and operationalization of project governance structure (i.e. preparation of the terms of reference of the project Steering Committee, including its composition, roles and responsibilities).

SC Terms of Reference and SC constituted

Design tools and templates for project reporting and monitoring. Project processes in place

Fine-tune and revision of Communication and Visibility Plan. Communication and Visibility Plan and Strategy in place.

During this phase, data will be compiled to assess the gender baseline in the selected VCs. Targets for

women’s participation in training activities will be set following the collection of baseline data during the

inception phase. This will be done in cooperation with the respective focal points, which will then serve to

better identify targets related to gender. It will also be identified how to integrate the gender dimension

(gender-responsiveness and gender-sensitivity as well as inclusion of gender indicators or criteria) in

standards development processes as good practices in standardization in the project activities36.

36 UNIDO and WAQSP (2019), Gender & Standards. Available at: https://www.unido.org/sites/default/files/files/2019-03/UNIDO_Flyer_Standardization.pdf

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K. MONITORING, REPORTING AND EVALUATION

Monitoring

The project will establish a Result-Based Monitoring (RBM) mechanism and will also consider

implementation monitoring, to ensure timely identification of implementation challenges and provide support

in addressing them. Thus, monitoring will assess progress towards timely achieving expected results, both

in terms of quality and quantity, throughout the project cycle. It will provide the main stakeholders with early

indications of progress towards the achievement of project outcomes and outputs and/or problem areas that

need to be addressed.

A set of objectively verifiable indicators (OVI’s) have been identified in the logical framework. Baselines and

targets will be established during the inception phase, taking into consideration the information collected

through the in-depth assessments, and the log-frame revised and validated.

The day to day monitoring will be done by the National Project Coordinator (NPC) in the field. Based on the

reports from the field, HQ will monitor project activities on a continual basis to ensure that activities occur

as planned and remedial steps are taken as necessary.

Reporting

Progress Reports will be prepared bi-annually (including narrative and updated timelines of implementation)

in time for the SC meetings. The Progress Reports will also include a more detailed schedule of foreseen

activities for at least the next six month period. An inception report will be prepared at the end of the inception

phase. The inception report and progress reports will be presented by UNIDO at the Steering Committees.

A final report will be prepared and submitted once the project has ended, as determined by the terms of the

delegation agreement. The reports will be prepared in a standardized template designed by UNIDO,

reviewed by MIC and INNOQ, and final approval by the EU.

Progress reports should be clear, and clearly report on results achieved, reports must remain within a page

limit of 45 pages for the main text/key information, and other supporting/additional information in annexes.

The language of the reports will be English.

Independent evaluation

A mid-term review is planned at the end of the second year of implementation. The main objective is to

inform and guide the second half of the project’s implementation phase. A final evaluation is foreseen after

completion of the project. The mid-term review and final evaluation will be managed directly by the EU

Delegation, and will require the cooperation of project partners and stakeholders.

L. LEGAL CONTEXT

“The Government of the Republic of Mozambique agrees to apply to the present project, mutatis mutandis,

the provisions of the Standard Basic Assistance Agreement between the United Nations Development

Programme and the Government, signed and entered into force on 15 September 1976”.

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ANNEX A- THEORY OF CHANGE

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ANNEX B- PROJECT LOGICAL FRAMEWORK MATRIX

Intervention logic Baselines Objectively verifiable indicators of

achievement Sources of verification Assumptions

Overall objective (strategic rationale)

Improved trade, competitiveness

and business environment in

Mozambique for greater market

access for the selected value

chains (VCs)

During

inception

phase

OVI 1 – Increase in trade in targeted

Value Chains (overall, EU)

OVI2 – % in decrease in EU border

rejections for the targeted VCs

OVI3 – Improved market access as

perceived by the target VCs stakeholders

Baseline study on trade flows

(internal, regional, international)

in selected VCs

The Observatory of Economic

Complexity (OEC)

Rejection analysis

TradeCom

Eurostat

Political, environmental and

macroeconomic stability

Government commitment and

cooperation

Stable and fully operational

public administration after the

elections in 2019

Specific objectives (why this project)

SPECIFIC OBJECTIVE 1

Increased sustainable market-

driven Quality Infrastructure

services to support the production

of quality products for the selected

VCs

During

inception

phase

OVI4 – # of quality schemes offered to

economic operators

OVI5 – # of accreditation ready services

available to priority value chains

OVI6 – # of certificates issued by

institutions that received support under

the project

Inception baseline, mid-term and

final reports

Project reporting, INNOQ Annual

report, surveys

Surveys/questionnaires

No major shock impacts on the

economy

Government is committed to

enhancing quality and providing

necessary resources (human and

financial)

Commitment from INNOQ and

other laboratories in the other

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OVI7 - # of value chain stakeholders

that are aware of the compliance

requirements for market access (sex-

disaggregated data will be collected)

Testing reports from assisted

laboratories

provinces to increase testing and

measurement capacity

Successful Cooperation with GIZ

and FAO in charge of

implementing Agribiz programme

SPECIFIC OBJECTIVE 2

Improved Government

coordination and implementation

of the EPA trade safeguards

During

inception

phase

OVI8- # of companies that are aware of

EPA trade opportunities (sex-

disaggregated data will be collected in

terms of women-run/ -owned

businesses);

OVI9- # Policy recommendations on

EPA safeguards legal framework

formulated

Inception baseline, mid-term and

final reports

Project reporting, beneficiaries

reports

Project questionnaires/survey to

beneficiaries with range of

questions on their level of

awareness of EPA trade

opportunities

Election processes of 2019 lead

to a stable and fully operational

public administration

Macroeconomic stability is

improved

No major shock impacts on the

economy

Government commitment to

advance trade facilitation issues

Results (what to accomplish by the project)

Result 1 – Good governance and

core quality infrastructure services

at the institutional level (INNOQ)

upgraded to ensure international

recognition

To be

developed

during

inception

phase

OVI10 – # of national standards and

technical regulations developed following

international best practice thanks to

support from this project

OVI11 – Status of the implementation of

the QP

OVI12 – Status of the training department

Inception baseline, midterm and

final reports

Official Journals

Project publications and

documentaries

INNOQ continues to be

supported by the Government

INNOQ is committed and

demand driven

Sufficient Human Resource

capacity available at the

beneficiary institutions

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OVI13 – Status of Business Strategy and

Plan and Marketing Plan

OVI14 – # of awareness raising activities

(# of people attending) on the importance

of quality and compliance for market

access

OVI15 – # of people informed as to the

quality services offered for the priority

value chains in the country

Project reports, INNOQ reports,

beneficiaries’ reports

Reports from the communication

campaigns

Surveys/ questionnaires

Laboratories are committed and

have capacity to participate in

project activities

Result 2- Increased technical

competences of the conformity

assessment service providers and

ensuring international recognition

as per the needs of the selected

VCs with a focus on the provinces

of Nampula, Zambezia and

Maputo

To be

developed

during

inception

phase

OVI16 – # of accreditation ready

certification services available

OVI17 – # of accreditation ready testing

available to the selected value chains

OVI18 – # of accreditation ready

metrology services available to selected

value chains

OVI19 – Increased job competency of the

staff in the field of testing, calibration and

certification

Inception baseline, midterm and

final reports

Official Journals

Project publications and

documentaries

Project reports, INNOQ reports,

beneficiaries’ reports, audit

reports

Monitoring and evaluation report

of the communication campaign

Surveys/ questionnaires

INNOQ continues to be

supported by the Government.

INNOQ is committed and

demand driven.

Sufficient Human Resource

capacity available at the

beneficiary institutions

Laboratories are committed and

have capacity to participate in

project activities

Result 3 - Enhancing capacity of

SMEs to comply with export market

requirements leading to business

opportunities

To be

developed

during

inception

phase

OV20 – # of SMEs benefitting from

coaching and mentoring support (of

which: SMEs owned by male/female

entrepreneurs)

Inception baseline, midterm and

final reports

Official Journals

Continued private sector demand

for upgrading strategies and

plans to increase

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OV21- # Companies adopting upgrading

plans to improve competitiveness and

export-market access, supported by this

action, of which # in priority value

chains/provinces geographic distribution

(# of male/female owned SMEs)

OV22 - % increase in resource efficiency

use, aggregated value, adoption of

standards (all contributing to increase

exports to EU); achieved by companies

supported by this action

OV23 - # of business development

support service providers strengthened

with the support of this action (of which: #

male/female participants)

OV24 - # of institutional trainers/coaches

(of which # male/female) empowered

through this action for SME upgrading

support

Project publications and

documentaries

Project reports, beneficiaries’

reports

Monitoring and evaluation report

of the communication campaign

Surveys/ questionnaires

competitiveness and export-

market access

Interest from producers to invest

in improving the quality of their

products to meet EU export

market requirements

Participating SME are committed

Result 4 - Enhanced government

knowledge on the legal and

institutional framework required to

apply EPA trade

defense/safeguards articles

To be

developed

during

inception

phase

OVI25 - # government officials trained

on the legal and institutional structure,

required statistics, inventory of

safeguards and existing legal framework

(of which #men/women);

OVI26 - Action Plan with clear vision

and sequencing of activities (incl.

statistics), on how trade safeguard

Inception baseline, midterm and

final reports

Project reports

Drafted documents

Continued interest and

commitment from the

Government and various

stakeholders regarding trade with

the EU

Sufficient Human Resource

capacity available at the

Government institutions

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capacity can be developed in

Mozambique established;

OV27- Draft legislative and regulatory

texts on EPA compliant safeguards

available for government

consideration/adoption

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ANNEX C- WORK PLAN

Components

Implementation (quarterly)

Y1 Y2 Y3 Y4

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Specific Objective 1 Increased sustainable market-driven Quality Infrastructure services to support the production of quality products for the selected VCs

Result 1 Good governance and core quality infrastructure services at the institutional level (INNOQ) upgraded to ensure international recognition

Sub-result 1.1 Supporting the implementation of the National Quality Policy (NQP) and upgrading of the regulatory framework

NQP Implementation Plan is implemented (the monitoring indicators are developed)

Awareness raising actives to promote NQP once it is approved

Gap analysis of the national horizontal QI legislation

Recommend alignments of the QI legislation with the NQP

Awareness raising and training on “better technical regulations”

Training regulators on Regulatory Impact Assessment

Regulatory gap assessment for Technical Regulations for each of the supported VC

Drafting Technical Regulations related to the VCs (following international best practices and including public consultations)

Sub-result 1.2 Standardization capacity of INNOQ is enhanced with focus on the selected VCs

Value chain baseline study to identify value chains with strong potential for regional and global trade, growth and job creation with focus on Nampula, Zambezia and Maputo provinces (Inception Phase)

Inventory of national standards for the selected value chains (Inception Phase)

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Developing national standards in priority areas (e.g. standards for priority products to ensure quality of the final product, for testing levels of pesticides/contaminants in food products/soil and for food inspectors, performance standards for packaging materials, etc.)

Training INNOQ internal and external personnel in good practices in standardization

Developing in cooperation with relevant stakeholders simplified code of practices and self-assessments tools for producers in selected VCs

Training producers in Zambezia, Nampula and Maputo regions on code of practices and self-assessment tools

Supporting INNOQ to participate in standard-related regional and international fora (e.g. ISO, TCs)

Sub-result 1.3 Sustainability of INNOQ’s operations is increased (incl. creation of the training unit)

Training need assessment based on INNOQ training department commercial priorities (Inception Phase)

Training of the Trainers

Develop technical training curricula

Drafting training materials and manuals for tutors

Training on QMS as per ISO/IEC standards

Training staff and auditors on auditing management (ISO 19011: 2018) and food standards (GlobalGap, BRC, HACCP, ISO22000)

Training on risk assessment

Revising a Marketing Strategy and Plan in line with National Quality Policy Implementation plan

Promotional activities carried out and materials, tools developed as per Marketing Strategy

Supporting outreach through social media and e-marketing campaigns

Supporting in the organization of celebration of thematic days (Metrology Day, Standardization Day, etc.)37 and other events in relation to INNOQ core business activities with strong presence of the private sector

37 This will include also INNOQ's commemorative dates are March 24 (INNOQ creation), May 20 (World Metrology Day), October 14 (World Standardization Day) and second Thursday of November (World Quality Day).

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INNOQ will learn from the successful National Standardization Bodies operating in the region, EU and from the group of lusophone countries

INNOQ’s Business Strategy and Plan are updated.

Result 2 Increased technical competences of the conformity assessment service providers and ensuring international recognition

Sub-result 2.1 Certification capacity of INNOQ is strengthened towards international recognition with focus on the needs of the selected VCs

Needs assessment and roadmap for strengthening INNOQ’s certification capacities (Inception Phase)

Based on the results of the needs assessment, identifying, mobilize and train a core of competent (registered) assessors and auditors

Providing capacity building for certification department towards accreditation (ISO/IEC 17021-1, ISO/IEC 17065, etc.)

Arranging blank audits and support accreditation process

Sub-result 2.2 Strengthen the delivery of the legal metrology function and the offer of the calibration services by INNOQ

Legal metrology

Needs assessment completed during the Inception Phase

Road map for the strengthening of the legal metrology function by the project prepared. Special focus on the selected VCs and regions

Determining the legal metrology and pre-packaging requirements of the VCs for the various potential export markets

Providing capacity building to INNOQ personnel

Procurement of the equipment and related training

Calibration services

Conducting an in-depth assessment of metrology services provided in the province of Nampula,Zambezia and Maputo versus needs of the selected VCs (Inception Phase)

Conduct a feasibility study for different options of how those services can be delivered to the VC actors in Nampula, Zambezia and Maputo (Inception Phase)

Deliver a roadmap for the strengthening of the calibration function at INNOQ (Inception Phase)

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Development of the technical capacity of INNOQ staff. Training and qualify human resources (e.g. staff, auditors, assessors, trainers) following internationally recognized training curricula, ensuring sustainability over time through a train-the-trainers approach. Training can also take the form of secondments and coaching

Assist the alignment of the laboratory management system, operations and document management system with the requirements of ISO 17025:2017

Procurement, installation, training and commissioning of laboratory equipment

Designing a sustainability plan for the maintenance of the equipment after project end

Arrange blank audits and support accreditation process

Active participation in the international and regional fora (e.g. BIPM, OIML, AFRIMETS, etc.)

Sub-result 2.3 Strengthening the availability of the testing services for the selected value chains in Nampula, Zambezia and Maputo

Conducting an in-depth assessment of testing services provided in the province of Nampula, Zambezia and Maputo and compare existing capacity in providing these services with industry needs in the selected VCs (Inception Phase)

Based on the above assessment identify gaps and draw road map to address those gaps. Testing should cover soil testing, pesticide residue analysis, fertilizer tests, water quality analysis, and end product testing (as per standard), heavy metal contamination, microbiological analysis (Inception Phase)

Business Plans for the laboratories formulated

Train and qualify human resources following internationally recognized training curricula, ensuring sustainability over time through a train-the-trainers approach. Secondments and coaching might be also used where appropriate

Assist the alignment of the laboratory management system, operations and document management system with the requirements of ISO 17025:2017

Procurement, installation, training and commissioning of laboratory equipment

Designing a sustainability plan for the maintenance of the equipment after project end

Provide support to laboratories for calibration, PT programs and inter-laboratory comparisons

Organize blank audits and support the formal accreditation process

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Strengthening the participation and visibility in the regional (SADC Regional Laboratory Association (SRLA)) and international (ILAC) structures to facilitate exchanges of experience38.

Result 3 Enhancing capacity of SMEs to comply with export market requirements leading to business opportunities

Sub-result 3.1 SMEs and BDS providers in value chains with major export-market access potential are identified and committed to participate in the upgrading programme

Conduct a baseline study with focus on challenges and opportunities of SMEs and BDS providers when exporting to EU at the four major export subsectors to EU

a) Comparative value chain analysis on challenges and opportunities for export-market access to EU in four subsectors; and action plan to address most-pressing issues; b) Identification of SMEs with major export readiness and potential, and areas of competences that need training/ coaching/ upgrading to increase competitiveness, and undertake quality improvements to adapt their products and processes to the requirements of the EU market; c) Identification of BDS and BDS providers’ gaps that require improvement so the SMEs at the identified value chains meet the EU market requirements.

Sub-result 3.2 SMEs are assisted towards greater export-market access

Capacity building among the private sector to improve their export performance

Deliver export-oriented training programme for SMEs by experts with the participation of BDS providers (on the job training), to address most-pressing issues in specific standards and upgrade the quality of their products.

Assist selected SMEs to realize export opportunities (pilot application)

Selection of (at least) 5 to 10 SMEs in identified sectors with greatest export opportunities, in accordance with defined enterprise eligibility and selection criteria.

Assessment of the selected SMEs carried out by experts on: external sources of competitiveness; product markets and positioning; managerial skills and social aspects; technical capacities and quality; and financial performance.

38 Including SADC regional meetings in March.

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Upgrading strategies with priorities and remedial actions for each beneficiary SMEs are developed by experts in cooperation with BDS providers and national consultants (following an on-the-job training approach); and agreed with SME management.

Upgrading plan based on the developed strategies, with required interventions in terms of quality improvements, adoption of new technologies and practices, introduction of ICT systems and management capacity building.

Sub-result 3.3 Capacity built at BDS providers to increase compliances on quality and conformity assessment requirements within their network of SMEs

Improving BDS and capacities of national BDS providers related mostly to standards and quality

Assessment of the quality and capacities of BDS (selected according to targeted value chains among BAU, CTA, APIEX, INNOQ, GAPI, INCAJU and other sectoral associations,..) to provide trade and export-oriented assistance to SMEs in the selected sectors in relation to compliance with market requirements for the EU , and development of an action plan to improve BDS capacities.

Capacity building programme for BDS providers through training and direct involvement in the implementation of upgrading activities under the project, and also with a Train-the-Trainer Model.

Strengthening BDS providers’ coordination and integration in the targeted value chains for a conducive business environment facilitating trade

Strengthening the capacities of the APIEX to promote exports, and facilitate engagement with BDS at national level aiming to establish a market-responsive network of BDS providers.

Support strategic alliances between public and private BDS stakeholders and/or SMEs with local and foreign partners, intermediary organizations and agencies serving the same/similar segments of clients.

Specific Objective 2 Improved Government coordination and implementation of the EPA trade safeguards

Result 4 Enhanced government knowledge on the legal and institutional framework required to apply EPA trade defense/safeguards articles

Sub-result 4.1 WTO-EPA consistent trade remedies regime developed and implemented

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Organization of national consultations involving the participation of relevant ministries, public and private entities to collect views on how to organize the process leading to the development of a legal and regulatory framework on safeguards, including drafting a Law on Safeguards and implementing regulations as well as an institutional/ implementation framework (Inception Phase).

Conducting a comprehensive inventory of existing trade remedies/safeguard measures, if any, currently used in Mozambique, to ensure their consistency with EPA safeguard articles.

Conducting a series of training courses/workshops to concerned government officials, private sector organizations, economic and trade research institutions to introduce them to the EPA safeguards provisions and their implication for Mozambique’s trade policy and trading relations (to tentatively start during Inception Phase).

Training of trainers on the SADC/EU EPA safeguards.

Preparation of toolkits, including a Training Module on the safeguards in the context of SADC/EU EPA.

Assisting in the design of a road map/action plan for developing trade safeguards capacity in Mozambique.

Study tours for information and experience-sharing in selected SADC EPA member countries.

Assisting in the establishment of an inter-ministerial task force/committee to be composed of all concerned ministries and bodies with the participation form the private sector organizations and associations to ensure the necessary coordination and coherence within the government machinery in the area of safeguards.

Enhancing private sector’s capacity to better understanding and appreciating of what the EPA safeguard instruments entail, and building legal, regulatory and institutional capacity of the private sector in the use of trade remedies in the context of EPA.

Awareness building for concerned Civil Society representatives on the importance and implications of the trade defense instruments for the country’s development and trade agenda, taking due account of the SDGs agenda.

Result 5 Project Management

Project Management Unit

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ANNEX D- KEY PROJECT ACTORS: STAKEHOLDER ANALYSIS

Institution Role Strengths Areas for improvement

National Institute for Standardization and Quality (INNOQ)

INNOQ is an autonomous body that has been operating under the Ministry of Industry and Trade (MIC), and acts as the recognized central body responsible for implementing the quality policy and for coordinating all standardization and quality activities at national level. INNOQ’s mission includes the aim to improve the conditions of industry, protect consumers and the environment, increase and facilitate domestic and international trade in order to improve the standard of living, and strengthen the overall economy of the country.

INNOQ facility is modern and well maintained; the offices are well organized and functional, and the laboratories facilities are well designed and are environmentally controlled.

Technically competent staff – with good absorption capacity for further professional trainings.

Metrology instrumentation is basic, but five of the laboratories are accredited to the international standard ISO/IEC 1702539.

Accredited for Management System Certification (ISO 9001).

No Quality Policy in place.

Calibration services offered are very basic (only five scopes: temperature, mass, volume, pressure and electricity) and available only in Maputo.

INNOQ lacks resources for routine maintenance, re-calibration and the traceability of measurement of the many instruments being used in the INNOQ laboratories.

Scope of the activities of the certification body is very limited and needs to be extended.

No inspection capacity.

Training unit is still in its infancy.

Weak participation of the private sector in standardization activities.

The marketing activities –linking with private sector - need to be upgraded and the website needs a re-design and translation (now only in Portuguese).

There is also low awareness about INNOQ and about the services that INNOQ provides among private sector.

Limited capacity of SMEs to comply with quality requirements. Nowadays large companies in Mozambique, tend to seek suppliers outside Mozambique, because of the poor level of quality of products and service found locally.

39 ISO 17025 is the standard for which most laboratories must hold accreditation in order to be deemed technically competent.

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Due to current financial situation of the country – the budgets of the government institutions are frozen.

Testing laboratories

In Mozambique, there is currently a very limited number of accredited testing laboratories. Majority of test are not accredited and therefore not internationally recognized which constitutes a potential barrier to trade. Some of the accredited tests which are not available in the country are required by private sector from the priority value chains, including testing for: aflatoxin, heavy metals and pesticides residues. Those tests are critical for domestic health and exports facilitation (e.g. exports into the EU).

The presence of accredited laboratories has increased the confidence and the number of testing activities at national level.

Technically competent staff – with good absorption capacity for further professional trainings.

The market for the services exists (business case) but is not exploited (currently samples for testing are sent abroad).

Very limited number of accredited laboratories for the size of the Mozambique economy.

Laboratories are not sufficiently equipped, the technical competence of the staff needs to be strengthened and the quality management systems at the laboratories need to be improved (as per ISO 17025).

Laboratories, to keep their accreditation, need to send samples and equipment abroad, for proficiency testing and calibration, when services are not offered at national level which is expensive and time consuming.

Public laboratories in some cases have poor environmental conditions to host the equipment and in most cases limited budget for consumables, which limit their ability to improve their services.

The marketing activities (creating demand) – which would be key for raising awareness of private sector as to services offered locally – are needed.

There is also low awareness about the testing services being provides which results in an untapped market.

Due to current financial situation of the country – the budgets of the government institutions are frozen.

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Associação de Laboratórios de Moçambique (ALM)

ALM - is an association of national laboratories which assists its members in provision of internationally recognized testing services. The network is in urgent need of re-vitalization.

“ALM-RELACRE” exchanged best practices on running national laboratory association.

MoU between ALM and RELACRE.

ALM participated in the creation of the SADC Association of Laboratories.

Organized trainings to the benefit of its members: e.g. on ISO 17025 or on “Business Planning”.

“Calibration and Testing Laboratory Directory in Mozambique” was completed in partnership with ALM.

Membership base needs to grow.

Number of activities carried out (incl. trainings) needs to increase (members need to see value for money of the ALM membership).

Promotional activities of ALM members and their services need to be strengthened – to link the demand for the testing services with the supply.

Confederation of Business Associations (CTA)

CTA is a conglomerate of business associations in Mozambique. It is engaged in economic and sectoral reforms to ensure business competitiveness and quality, to promote private ownership and investment, to generate employment. The stated purpose of these working-groups is to create and promote debates between the government and the private sector on prioritized issues, with focal points on the government side.

CTA is active in various higher-level public-private dialogue activities, through which it advocates for business climate improvement and reduction of administrative burdens to SMEs.

Under the COMPETIR Project, CTA and INNOQ cooperated as lead organizers for the “Quality Award” Scheme which raised awareness of quality-related matters at the highest level of Government in Mozambique and created an extra incentive for SMEs to strive towards quality improvements.

Provides limited support in terms of private sector trainings and, let alone, one-to-one business counselling or mentoring to groups of individual entrepreneurs.

Its focus appears to be in promoting the interests of already medium-to larger enterprises in the economy at the expense of the micro/small segments of Mozambique’s private sector.

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Chamber of Commerce of Mozambique

The Chamber of Commerce of Mozambique is a network, which promotes trade among local and foreign companies. The Chamber of Commerce fulfils primarily representative functions and is limited to organizing events or to be sporadically present in public private sector dialogue fora. It is member associations of CTA.

Member association of CTA.

(To be further refined during the Inception Phase)

Its outreach is hampered by lack of financial and human resources as well as a lack of physical office infrastructure outside Maputo.

(To be further refined during the Inception Phase)

Associação Industrial de Moçambique (AIMO)

Associação Industrial de Moçambique (AIMO) is a subordinate association of CTA that represents the industrial sector of Mozambique. AIMO fulfils primarily representative functions and is limited to organizing events or to be sporadically present in public private sector dialogue fora. It is member associations of CTA.

Member association of CTA.

(To be further refined during the Inception Phase)

Its outreach is hampered by lack of financial and human resources as well as a lack of physical office infrastructure outside Maputo.

An Industrial Counselling Centre (Centro de Aconselhamento de Desenvolvimento Industria, CADI) of AIMO was established by UNIDO between 1999 and 2010. It was discontinued due to operational and financial challenges aggravated by the demise of the manufacturing sector of the Country.

(To be further refined during the Inception Phase)

SME Business Association (APME)

SME Business Association (APME) fulfilling mostly a representation function of its members with very limited practical private sector development support rendered to SMEs. APME fulfils primarily representative functions and is limited to organizing events or to be sporadically present in public private sector dialogue fora.

Member association of CTA.

(To be further refined during the Inception Phase)

Its outreach is hampered by lack of financial and human resources as well as a lack of physical office infrastructure outside Maputo.

(To be further refined during the Inception Phase)

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Investment and Export Promotion Agency (APIEX)

APIEX is a public institution under MIC. APIEX was established in December 2016 with the mandate to promote and facilitate investment and exports, in accordance with the Government’s economic policy. APIEX emerged from former the Investment Promotion Centre (CPI), Special Economic Zones Authority (GAZEDA) and the Institute for Export Promotion (IPEX). Its mandate is of relevance for achieving the objective of the Programme as APIEX can amplify efforts to make supported SMEs exporters visible to buyers in international markets.

It is the natural counterpart to work with existing foreign subsidiaries in the country and, as such, it can assist to trigger new FDI expansion investments (greenfield or joint ventures) that would mitigate challenges of SMEs in accessing financial resources for achieving quality compliance.

The internal governance and reporting structures are gradually stabilizing after two volatile years 2016/2017 when the institution was established.

(To be further refined during the Inception Phase)

Better integration with Single Window/Balcão de Atendimento Único (BAUs) is foreseen to improve APIEX’s outreach in the Provinces.

(To be further refined during the Inception Phase)

Institute for the Promotion of Small and Medium Enterprises (Instituto para Pequenas e Medias Empresas, IPEME)

IPEME was established in 2008 and reports to MIC. IPEME has developed strategies for four sectors: agricultural commercialization; textiles and clothing; chemicals; and rural industrialization.

Its mandate is to provide technical support to SMEs and to generally boost awareness of the challenges faced by SMEs.

(To be further refined during the Inception Phase)

The experiences of UNIDO’s COMPETIR Project in working with IPEME were mixed, expectations were not been met in full. This was especially the case for the IPEME−Orientation Centres for Entrepreneurs (COrE).

A business plan for the implementation of an IPEME managed CorE in Maputo was drafted on the basis of several scenarios identified and submitted to IPEME for consideration and positioning. It concluded that the CorE lacks financial viability in its early years and that this situation can only be overturned once effective market credibility is installed.

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At this moment, the COrE’s in other Provinces40 are either non-existent or operate at very basic level which undermines their relevance in terms of BDS support in particular outside Maputo.

(To be further refined during the Inception Phase)

BAUs Single-Window (Balcão de Atendimento Único - BAUs) are one-stop-shops for business licensing and information dissemination implemented in all provinces. They constitute one of the few formal reference points in the sub-regions that could be leveraged for a business development support services beyond business registration. BAUs have the potential to reduce administrative processes, allowing submitting standardized information at a single entry point.

The one-stop shops in Maputo City and Nampula are among the most complete ones and they could serve as pilot cases to demonstrate improved efficiency if their capacities are strengthened, particularly in terms of human resources and equipment.

(To be further refined during the Inception Phase)

Current challenges including lack of interoperability, outdated processes, and limited visibility are preventing to unleash their full potential.

None of these locations house all the agencies that an entrepreneur needs to visit to open a company.

Better integration of BAUs with the BDS is necessary to improve their outreach particularly in the provinces, where the lack of significant presence of BDS providers could impede practical SME upgrade support.

At present, information on regulatory processes is diffuse and hard to access. Providing accessible, user-friendly information on regulations and procedures is important, and in all areas of business regulation — and it does not necessarily require substantial resources.

In 2014 the government of Mozambique launched the e-BAÚ system, an integrated platform for service delivery that aims to connect the one-stop shops and other institutions relevant for business start-up. It

40 The COMPETIR Project finalized a feasibility study for the COrE in Nampula and presented a sustainability plan for a revised COrE model but no visible follow-up occurred at the level of IPEME.

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has taken years for the system to develop, and the platform is currently being used for business licensing only.

(To be further refined during the Inception Phase)

MASA Minister of Agriculture and Food Security (MASA) formulates and implements agricultural sector policies, including agro-industry.

It also contributes to food security and poverty reduction.

Involved in a project using Geographic Information Technologies, in the capital Maputo, with the objective of capacity building of Portals and Geographic Information Systems to track CAADP key indicators and investments in agriculture

Interest in more involvement of young people in the agrarian sector.

(To be further refined during the Inception Phase)

Regulatory discrepancies and lack of coordination between MASA and Minister of Public Health. As an example, the slaughterhouses are controlled by DCA/MASA and LNHH Minister of Public Health controls the supermarkets; causing problems in national health control.

(To be further refined during the Inception Phase)

MIC Minister of Industry and Commerce (MIC) is focused on formulating and implementing the national industrial and trade policy and to ensure growth of MSMEs for the development of agricultural and industrial production, exports, and food safety. Along with the private sector associations, general BDS is primarily linked to the Ministry of

MIC has the leadership responsibility for elaborating and monitoring implementation of the business environment strategy and of trade policies.

(To be further refined during the Inception Phase)

Strengthening the Ministry´s capacity (personnel, training and specialized knowledge) for monitoring and guiding implementation, especially with a view of ensuring strikingly weak inter-ministerial coordination is key. It is an essential basis to accompany the smooth implementation of the EPA.

Support for key implementing institutions such as Customs Authorities and Tax

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Industry and Trade (MIC), through the Directorate for Support to Private Sector (DASP), and its specialized Agencies: Investment and Export Promotion Agency (APIEX) and Institute for the Promotion of Small and Medium Enterprises (IPEME).

Authority is essential, to enable these government bodies to implement new reforms and modernize systems.

(To be further refined during the Inception Phase)

Ministry of Land, Environment and Rural Development (MITADER)

MITADER was created with the mandate to ensure and promote sustainable and inclusive development with a specific focus on the rural parts of Mozambique.

Its mandate makes MITADER, and more specifically MITADER’s National Directorate of Rural Development, an important counterpart for the provision of rural BDS.

(To be further refined during the Inception Phase)

One caveat to the provision of effective BDS by MITADER is that the support is not institutionalized in the regions (e.g. as opposed to the BAUs) but is usually carried out by a group of technical experts that are only loosely attached to MITADER and whose engagement depends on international donor support that comes in cycles. This creates an environment of volatility and high turnover of short-term experts.

(To be further refined during the Inception Phase)

GAPI GAPI is a development finance institution created in 1990 registered with the Central Bank of Mozambique. GAPI focuses on financial services (SME credits, micro-finance, credit guarantees, venture capital, etc.), training and business development (SME formalization support, management training, financial education and literacy, etc.) as well as institutional

GAPI, through its sister company GAPI capital management, is in the process of developing an SME Fund with an envisaged financial volume of a minimum of 10M USD.

BDS provided by GAPI is not driven by philanthropy as it seeks to minimize the credit default risk in the case of

Need to establish strategic linkages with financial institutions like GAPI and investors to facilitate SMEs access to finance to provide direct support to SMEs aiming to improve their productivity, competitiveness and export-readiness, creating success stories to inspire other entrepreneurs in the country.

(To be further refined during the Inception Phase)

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development. Through its 14 Branches established in all provinces, 20 rural development centers (micro-banks) and a team of field staff, it supports on average 100 projects.

credit financing and aims at increasing the internal rate of return (IRR) in case of equity financing.

(To be further refined during the Inception Phase)