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Executive Council

Association Overview

Membership Profile

The Year in Review

Member Companies

ANNUAL REPORT2011-2012

CONTENTS

Message from the Chairman

Message from the President

Executive Council

Association Overview

The Year in Review

NASSCOM Member Companies

1

2

3

7

11

32

Message from the Chairman

Dear Colleagues,

The year 2011-12 marked a significant landmark for the IT-BPO industry as it crossed the

milestone of USD 100 billion in revenues. The industry performance this year

demonstrated the sector’s ability to innovate and deliver differently in order to

maintain the growth trajectory.

More importantly, companies are investing in building platforms and productised

solutions to drive future growth opportunities. The industry is expanding into newer

geographies and verticals where the growth is 1.4 time than in the mature markets.

Emergence of a vibrant start-up product ecosystem creating solutions for India and the

world also enhanced the product opportunity for India.

During the year, NASSCOM launched significant initiatives to support the industry, and

several of these were targeted at the SME players.

Market access opportunities, sharing industry best practices, mentorship through industry leaders to highlighting the

success stories — NASSCOM worked actively to create a definitive and enduring agenda for SME growth.

I personally travelled across India, meeting over 150 SME companies to understand the challenges they were facing and

elicit their views on how these could be addressed.

NASSCOM’s Product Conclave and EmergeOut conference were extremely successful, drawing a record number of

delegates and media attention. ProductsMade.in is a unique initiative from NASSCOM that provides a market place for

products made in India. NASSCOM also launched the Technology/Knowledge Worker Health Plan to aggregate

healthcare insurance needs of SME member employees and create an affordable plan.

Talent development and growing the pool of skilled professionals was another thrust area for NASSCOM in 2011. The

organisation set up the IT-ITeS Council under the aegis of the National Skills Development Council to create assessments,

curriculum, foundational skills courses, and programmes for faculty development.

Building the domestic market remained another key priority for NASSCOM, and we worked closely with the Department

of Information Technology (DIT) to organise state workshops on e-governance across the country. A focused event was

created with UID Authority to highlight opportunities for industry to build solutions around Aadhar.

Partnership with the government on cyber security, data security and privacy is an important area for the industry. During

the year, Data Security Council of India and NASSCOM created focused sessions, white papers, and government

interactions to build thought leadership on this critical issue.

NASSCOM’s India Leadership Forum crossed the 20-year milestone this year. The two decades of the ILF have mirrored

the changing landscape of the Indian IT-BPO industry, its evolution, growing maturity and moving up the value chain.

NASSCOM has played a stellar role in engaging with the industry, a fact that is reflected in the increasing stature and size

of the conclave.

Going forward, NASSCOM will continue to facilitate the growth of the industry, scaling its initiatives in 2012 and working to

provide an environment and ecosystem that is beneficial to the sector.

Chairman, NASSCOM

Rajendra S. Pawar

Annual Report 2011-121

Message from the President

Dear Colleagues,

The year 2010-11 has been an action packed year for NASSCOM, a period when the

organisation has worked at multiple levels and several domains, to sustain the growth

and momentum of the sector.

Expanding NASSCOM’s engagement with our members was a key priority during the

year. Regional Councils, GIC forums, HR sub-groups, CEO sessions were created to

discuss a broad range of issues and discuss best practices.

Our membership is very diverse today and accordingly the industry forums at

NASSCOM are focused on creating specific programmes that can help build these

specific sectors. During the year, NASSCOM re-energised the BPO and Engineering

Services Forum to create a focused agenda around skill development, market

opportunities and industry positioning.

NASSCOM also enhanced its policy initiatives focusing on the current operational issues of taxation, 24/7 operations as

well as engaging on areas such as standards, privacy, online payments, Free Trade Agreements, etc. NASSCOM also thengaged extensively with the government in creating the IT vision for the 12 Five Year Plan and industry inputs for the

draft National IT Policy. We are hopeful that the implementation of the 12 Plan and IT Policy will create a more

conducive and enabling policy environment in the country.

NASSCOM continued its interaction with policy makers of different countries, discussing the negatives of protectionism,

and championing the cause of free trade. At the same time, it also took up the specific issues related to mobility, visas,

double taxation, social security, etc. The focus for NASSCOM is to enable more global companies to set up presence in

India and Indian companies to expand globally, both of which need policies for movement of skilled professionals.

In 2011, NASSCOM also focused its attention on new and emerging markets and led delegations to Japan, China,

Europe and Africa. At the same time, NASSCOM hosted several foreign delegations, providing the visitors with an

overview of the country’s market, the regulatory environment and partnership opportunities with Indian players.

During the year, NASSCOM also undertook detailed analysis of the cost competitiveness of the IT-BPO sector and

published key statistics that demonstrates that despite perceptions of spiralling wage inflation and other costs, India will

retain its cost advantage.

At the same time, multitude of awards launched by NASSCOM – Innovation Awards, Emerge 50, Healthcare, Talent

Practices demonstrates how the industry is creating its value proposition of innovation and transformation, apart from

the cost leverage.

Sustainable practices around Green, Diversity were also showcased by NASSCOM through awards and research

reports.

NASSCOM also expanded its own team – building both vertical and functional experts that can service the industry

requirements of today as well as build the long term initiatives.

As we look ahead, 2012 is a challenging year with global uncertainties high. NASSCOM will continue to build specific

programmes, insights and priorities for the industry to sustain its growth momentum.

President, NASSCOM

th

Som Mittal


EXECUTIVE COUNCIL (2011-2012)

OFFICE BEARERS

CHAIRMAN

VICE CHAIRMAN

Rajendra S.PawarChairman & Co-founder

NIIT Group

PRESIDENT

Som Mittal

N. Chandrasekaran CEO & Managing Director

Tata Consultancy Services


Harish MehtaChairman & Managing Director

Onward Technologies

K. V. RamaniFounder & Former Chairman

Future Software

N.R. Narayana MurthyChairman Emeritus

Infosys

Saurabh SrivastavaChairman

CA Technologies India

F. C. KohliFormer Deputy Chairman


Raj JainChairman & Managing Director

R. S. Software India

CHAIRMEN COUNCIL

Ashank Desai Co-founder & Former Chairman

Mastek

Atul K. NisharFounder & Chairman

Hexaware Technologies

Phiroz A. VandrevalaDirecrtor


Ganesh NatarajanVice Chairman & CEO

Zensar Technologies

Jerry RaoFounder & Former Chairman

MphasiS

Pramod BhasinVice Chairman (Non-Executive)

Genpact

S. RamadoraiVice Chairman


Harsh ManglikFormer Chairman

Accenture India

N. Lakshmi NarayananVice Chairman

Cognizant Technology Solutions


EXECUTIVE COUNCIL MEMBERS

Anand DeshpandeFounder, Chairman & Managing Director

Persistent Systems

Aparup SenguptaManaging Director & Global CEO

Aegis

Arjun MalhotraChairman

Headstrong Services India

Arun SethNon-Executive Chairman

BT India

Avinash VashisthaChairman & Geography Managing Director

Accenture India

B.V.R. Mohan ReddyFounder, Chairman & Managing Director

Infotech Enterprises

Bhaskar PramanikChairman

Microsoft Corporation India

C.P. GurnaniCEO

Mahindra Satyam

Deep KalraFounder & CEO

MakeMyTrip India

Ganesh LakshminarayanaPresident

Dell India

Jai MenonGroup CIO & Group Director – Innovation & IT

Bharti Enterprises

Kiran KarnikFormer President

NASSCOM

Krishnakumar NatarajanCEO & Managing Director

MindTree

Neelam DhawanManaging Director

Hewlett-Packard India

Pankaj ChandraDirector

IIM Bangalore

R. ChandrasekaranPresident & Managing Director

Cognizant Technology Solutions India


EXECUTIVE COUNCIL MEMBERS

Rajan AnandanVice President – India Sales & Operations

Google India

Rajesh NambiarVice President & GM – Global Delivery

IBM India

Raman RoyChairman & Managing Director

Quatrro BPO Solutions

Roopa KudvaManaging Director & CEO

CRISIL

Sangita ReddyExecutive Director – Operations, Apollo Hospitals

and Founder & Managing Director, Apollo Health Street

Sharad SharmaChairman

Movico Technologies

Srinath BatniMember of the Board & Head – Delivery Excellence

Infosys

T. K. Kurien CEO, IT Business & Executive Director

Wipro

V. K. MathewsExecutive Chairman

IBS Group


About NASSCOM

NASSCOM is the industry association for the IT-BPO

sector in India. A not-for-profit organisation funded by

the industry, its objective is to build a growth-led,

sustainable, technology and business services sector in

the country.

Established in 1988, NASSCOM’s membership has grown

over the years and currently stands at 1,200. The

member organisations represent 95 per cent of industry

revenues and have enabled the association to

spearhead initiatives and programmes to build the

sector in the country and globally.

NASSCOM members are active participants in the new

global economy and are admired for their innovative

business practices, social initiatives and thrust on

emerging opportunities.

NASSCOM is headquartered in New Delhi, India, and

has offices in seven other cities including Bengaluru,

Chennai, Hyderabad, Kolkata, Mumbai, Pune and

Thiruvananthapuram.

To be an effective and engaging global trade

organisation, complimented by the pillars of trust and

credibility.

NASSCOM’s mission is to deepen the IT-BPO industry’s

footprint in its core markets and beyond, building

strategic partnerships with its customers. It seeks to

establish India as a hub for innovation and professional

services.

NASSCOM’s mission is also to expand the country’s pool

of relevant and skilled talent and harness the benefits of

ICT to drive inclusive and balanced growth.

‘Transform Business, Transform India’ is the overall

objective of NASSCOM and its member companies.

NASSCOM members are organisations in India

engaged in the business of IT services, BPO, Software

Products, Engineering design, Internet and E-

commerce; Animation and Gaming. Organisations that

provide services to the IT-BPO industry are institutional

members of NASSCOM.

Vision

Mission

Members

India headquartered organisations, multinational

service providers with an India presence; and Global In-

house Centres (GICs) of foreign corporations are

equally represented in the membership of NASSCOM.

NASSCOM undertakes several initiatives and works with

multiple stakeholders within the global IT-BPO

ecosystem:

NASSCOM collaborates with the Government of

India at the centre and states to build a policy

framework that is conducive to the growth of the IT-

BPO industry in the country.

NASSCOM works closely with its member

organisations, encouraging them to share best

practices and experiences, and mentor smaller

organisations that are still on the learning curve.

NASSCOM undertakes several development

initiatives to spur the growth of the sector.

• Research

It conducts industry research, surveys, and studies

on emerging IT-BPO trends and sector performance

to provide factual perspectives on the industry and

the growth opportunities ahead.

• Events

It organises national and international events to

showcase new opportunities, collaborate, build

thought leadership and facilitate networking.

• Forums

Industry forums launched by NASSCOM cater to the

needs of diverse segments and build specific

programmes that can help these sectors to realise

their potential. The Forums at NASSCOM include:

Animation VFX Gaming Technology

With animation and gaming emerging as

growth opportunities, the forum works with

stakeholders to enhance visibility for the sector.

Activities

> Policy Advocacy

> Membership Engagement

> Industry Development

m

ASSOCIATION OVERVIEW


m

m

m

m

m

Business Process Outsourcing (BPO)

The forum focuses on the high-growth BPO

industry,finding solutions for the policy,

people and process challenges it faces,

identifying new growth opportunities and

showcasing value addition opportunities.

Engineering Research and Design (ER&D)

The forum works with industry to devise

strategies that will drive the ER&D sector,

enabling it to emerge as a hub of global

innovation.

Remote Infrastructure Management (RIM)

RIM and Managed Services are going to

develop into one of the biggest markets for

the industry going forward. NASSCOM is

working through this forum to define the

areas of growth within the segment and

work with industry to address challenges in

these spheres.

Global In-house Centres (GICs)

NASSCOM continues to build strategies for

the growth of what were earlier referred to

as ‘captives’. The forum focuses on sharing

best practices, and value addition

frameworks to help GICs emerge as

strategic centres.

Quality

This forum keeps NASSCOM members

abreast of the developments taking place

in the quality space, benchmarking

practices and building leadership on

standards development.

Expanding partnerships in existing markets and

building opportunities in new markets is a key

priority for NASSCOM. This is enabled through an

effective engagement with international

stakeholders, the government, customers and

associations to collaborate on international policy,

business partnerships, MoUs and business

delegations.

NASSCOM is committed to promoting and

nurturing small-and-medium companies within the

IT-BPO industry. It does so through its EMERGE-

Product Group, a one-stop-platform that uses

>

> Entrepreneurship

Global Trade Development

online and offline sessions to promote mentorship

and help members evolve winning sales and

marketing, partnership and funding strategies.

Enhancing employability and access to a skilled

talent pool is a critical enabler for India’s

competitiveness. NASSCOM is engaged across a

broad spectrum of academia, industry and

governments to devise policies, curriculum and

assessments to achieve the above objective.

Use of technology and business services is gaining

increased adoption across governments,

corporates and small and medium businesses

(SMBs). NASSCOM’s focus is to engage with these

stakeholders and build initiatives that promote

public-private partnerships and standards and

recognise excellence in IT adoption.

NASSCOM in partnership with the industry has

created specific programmes and awards that

encourage innovation, security best practices

and development of Tier 2/3 cities.

In order to promote balanced growth across India,

and build a sustainable IT-BPO industry, NASSCOM

engages with its members on critical issues related

to corporate social responsibility (CSR), enhancing

diversity, inclusive growth and Green IT.

In order to enhance the employability of the talent

pool in the country and build a secure database of

employees, NASSCOM has initiated two specific

programmes:

• National Skills Registry (NSR)

NASSCOM in partnership with the industry has

developed a unique initiative–the National Skills

Registry (NSR), a national database of registered

and verified knowledge workers in the industry. This

database is managed and run by NSDL Database

Management Ltd. (NDML), a fully owned

subsidiary of National Securities Depository Limited

(NSDL).

NSR aims to build a robust and credible information

repository on the knowledge professionals in the IT-

BPO sector. The benefits of NSR flow across to

clients, service providers and employees. NSR has

enhanced the value proposition of the Indian IT-

>

> Domestic Market, E-governance

> Enabling Environment

> Sustainability

>

Workforce Development


BPO industry and raised the bars on security

standards in pursuit of excellence and client

satisfaction.

•

NASSCOM Assessment of Competence (NAC) is an

assessment and certification framework to ensure a

steady supply of quality professionals to meet the

present and future requirements of the IT-BPO

industry. NAC aims to create a robust and

continuous pipeline of talent through standard

assessment and certification. It also helps to provide

insights into the training and development needs of

talent and helps governments and universities craft

customised talent development initiatives and

programmes. This framework is available for IT

industry (NAC-Tech) as well as the BPO industry

(NAC).

NASSCOM has contributed to the development of three

organisations aimed at focusing on data security,

corporate social responsibility (CSR) and e-governance.

The Data Security Council of India (DSCI) is a not-

for-profit organisation, established with the key

objective of building a credible and committed

body to uphold data privacy and security

standards. The mission of DSCI is to build the

trustworthiness of Indian organisations as global

sourcing service providers, and to send out a

message to clients worldwide that India is a secure

destination for outsourcing, where privacy and

protection of customer data are enshrined in the

global best practices followed by the industry.

NASSCOM Foundation (NF)

NASSCOM Foundation (NF) was instituted with the

aim of using information and communication

technologies for development (ICT for D), and to

catalyse corporate social responsibility (CSR)

initiatives within the Indian IT-BPO industry. By

implementing a diverse range of programmes NF is

taking information and communication tools to

underserved communities across the country. It is

also channelising the immense potential of the IT-

BPO indus t ry towards soc io-economic

development of the nation.

Incorporated in 2002, the National Institute for

Smart Governance (NISG) is a Section 25

NASSCOM Assessment of Competence (NAC)

Affiliated Organisations

>

>

> National Institute for Smart Governance (NISG)

Data Security Council of India (DSCI)

organisation set up in public-private partnership

with NASSCOM, the Government of India and

the Government of Andhra Pradesh. The key

objective of the organisation is to catalyse

development of e-governance in the country.

Annual Report 2011-12 9

Bangalore Chennai Hyderabad Mumbai

12%

12%

69%

21%

9%

15%6%

4%

21%

Pune Kolkata NCR Others


Percentage of member companies working in each segment

IT Services BPO ProductDevelopment

EngineeringR&D, Embeded

Others

Profile of Member Companies Member Distribution by Size

• Large company – Companies with gross revenue of over Rs.200 Cr

• Medium company – Companies with gross revenues between Rs. 50 Cr and Rs. 200 Cr

• Small company – Companies with gross revenues of less than Rs. 50 Cr

• Institutional company – Companies that provide support services to the IT-BPO sector

Citywise spread of Membership Membership Strength

30%

36%

13%

23%

Large Medium Small Institutional

9% 10%

12%

69%

36

94

172212

356

520

600

800

892

1136

1246 1250 1256

1988-89 90-91 92-93 94-95 96-97 98-99 2000-2001 2002-2003 Dec-04 Dec-06 Dec-08 Dec-10 Dec-11

62%

GOVERNMENT POLICY ISSUES

NASSCOM has been working closely with both the union

and state governments of India to create a regulatory

climate that is conducive to the growth of the IT-BPO

industry in the country. As part of this agenda,

NASSCOM initiated the following activities in 2011:

Union Budget Proposals

NASSCOM submitted its pre- and post- budget

memorandum to the Ministry of Finance, making

recommendations on key direct and indirect tax issues

impacting the IT-BPO industry. The issues were compiled

in close consultations with member organisations.

Service Tax

• International Private Leased Circuit (IPLC) services

The Central Board of Excise and Customs (CBEC)

released a directive, changing the classification of

IPLC services from ‘Telecommunication’ to ‘Business

Support Services’ and thereby imposing service tax

on Business Support Services. NASSCOM made a

recommendation to withdraw the directive and re-

change the classification of IPLC services to

‘Telecommunication’ services. CBEC issued the

withdrawal order (dated 19.12.2011) and reinstated

the earlier position held.

• Service Tax Refunds

NASSCOM has been representing the issue on

refunds of service tax on input services used for

providing output services in exports. The issue has

been causing undue hardship to exporters for many

years. Taking into account the proposal submitted

by NASSCOM, the CBEC came up with a draft

circular to streamline the refund process. The final

circular is due for release.

• TDS on Service Tax

The CBEC proposed to introduce the TDS

mechanism in collecting Service Tax. The board set

up a study group to examine its feasibility and

implementation. NASSCOM has made frequent

representations to rebuff such a methodology.

Income Tax

• A representation was made to the Parliamentary

Standing Committee of Finance on the Direct Tax

Code bill, 2010

• Meeting with the Director General of International

Taxation

A meeting was held with the DGIT, R.N. Dash and his

team constituted by senior officials handling

international taxation. The meeting revolved

around transfer pricing issues and attributed global

profits. Later, a half-day interactive workshop was

also organised, inviting government and industry

members for an in-depth dialogue on direct taxes.

E-commerce

• Telecom Commercial Communications Customer

Preference Regulations, 2010

The Telecom Regulatory Authority of India (TRAI)

issued a directive with reference to its Telecom

Commerc ia l Communicat ions Customer

Preference Regulations, 2010. The directive clarified

and provided exemptions to non-commercial

communication under certain categories to be

excluded from the limit of one hundred SMSes per

day per SIM.

NASSCOM proposed amending the definition of

Transactional Message and inclusion of certain

entities in the exemption category to send SMSes

beyond the prescribed limit by TRAI. The

recommendations have been well considered by

TRAI and proposed suggestions have been

implemented.

• Working Group on Online Payments

Based on recommendations from NASSCOM, a

working group on online payments has been

created by the Ministry of Finance, under the

Chairmanship of Kiran Karnik. The members of the

working group include RBI, IBA, NPC and

NASSCOM. The working group is addressing issues

related to technology infrastructure and charges

for online payments.

Funding for start-ups

• Working Group at the Department of IT

The Department of Information Technology (DIT),

Government of India under its 12th Plan

recommendations and also the draft IT policy is

looking at a fund of Rs. 1000 crore for small

companies. NASSCOM is working with the DIT on the

specific modalities of how this funding can be

executed.

THE YEAR IN REVIEW


• Working Group at the Planning Commission

The Planning Commission has created a working

group on Early Stage, Angel and VC Investments.

NASSCOM has been invited to be a member of this

group and will suggest alternatives to enable seed

funding for start-up entrepreneurs.

Other Issues

• National Policy on Information Technology (NPIT),

2011

Submissions were made on the NPIT, 2011 circulated

by the Department of Information Technology,

Government of India with a vision of positioning

India as a ‘Global IT hub,’ building an IT powered,

sustainable and inclusive national economy, and

seeking dominance for the Indian IT-BPO business.

• A representation was made to the Parliamentary

Standing Committee of Human Resource

Development to discuss the ‘Protection of women

against sexual harassment at workplace bill 2010.’

• Special Economic Zone

The Special Economic Zone (SEZ) policy was

introduced in 2000 with a view to attract larger

foreign investments in India. The policy intended to

make SEZs an engine of economic growth,

supported by quality infrastructure and an

attractive fiscal package, both at the centre and

the state level, with the minimum possible

regulations. The Ministry of Commerce came up

with a concept paper to comprehensively address

all aspects related to the policy framework and

operational issues (viz; withdrawals of MAT and DDT

benefits from assessment year 2012-13 and

subsequent years to SEZ developers and units,

withdrawal of profit-linked incentives, etc.).

NASSCOM made its submission to the Ministry,

detailing the key policy and operational challenges

faced by the IT-BPO industry and suggesting

recommendations for the same.

• Negative List of Services

A comprehensive draft proposal was released by

the CBEC to initiate an informed public debate on

widening the tax base by introducing a negative list

of services. (A negative list of services implies two

things: firstly, a list of services which will not be subject

to service tax; secondly, all other services (besides

the ones mentioned in the negative list, and fall

within the definition of ‘supply of services’), which will

become taxab le ) . NASSCOM made i t s

recommendations on the draft proposal, stating

that the ideal time for the introduction of the

negative list of services would be when the Goods

and Services tax was introduced.

Over the years, the focus of the Global Development

Trade Programme has been to engage with a wide

variety of domestic and international stakeholders, such

as governments, customers and associations, to create

regulatory frameworks that would foster trade with the

Indian IT-BPO industry, position India as a trade partner

and promote global sourcing in emerging markets and

verticals. Under this Programme, NASSCOM has also

been spotlighting India’s edge as an outsourcing

destination and the unmatched value proposition

offered by the country’s IT-BPO service providers. It has

been doing so by reaching out to influencers including

legislators, elected officials, associations, think tanks,

academic institutions, customers, regulators, Indian

embassies and the media. In 2011, NASSCOM

continued to strengthen India’s credentials as a key

global IT-BPO hub by initiating the following activities:

EU-wide ICT (Intra-company transferee) visa

NASSCOM has been working towards an EU-wide ICT

visa on the lines of the Schengen visa rules. NASSCOM

first initiated the concept of this visa four years ago,

publishing a detailed whitepaper on the subject and

submitting it to the European Commission. Patience

and perseverance has paid dividends, with the formal

ICT directive getting tabled in the EU Parliament in 2011.

It is currently going through the parliamentary process

where NASSCOM continues to steer the conversation

with other coalition partners. NASSCOM was also called

in to testify during the Parliament debate on the ICT

directive. It is continuing to push for a harmonised work

visa regime for the industry in the EU.

Issues with delays/refusals of US visas and border patrol

at port of entry

NASSCOM had taken up the issues regarding

delays/refusals of US visas and border patrol at port of

entry with the US Ambassador in New Delhi. It had also

held several rounds of discussions with the US Counselor

in the capital and policymakers in the US to voice

industry concerns.

Visa issues with Canadian authorities

The NASSCOM President met with key policymakers

from organisations such as Citizenship and Immigration

Canada (CIC), Human Resources and Ski l ls

Development Canada (HRSDC) and Foreign Affairs and

International Trade Canada (FAIT) in Ontario. The two

key issues discussed included:

GLOBAL TRADE DEVELOPMENT


1. Problems faced by the industry with respect to

recent changes in the migration policy 2. India–Canada FTA

NASSCOM has also made a detailed submission on visa

problems faced by the industry, which have been taken

up and will be resolved soon.

German mobility issues

India and Germany had signed a partial totalisation

treaty in 2009. Later, in July 2010, Germany had made a

few changes in its immigration policies. To take up these

issues, a bilateral meeting was initiated by NASSCOM in

Berlin where an Indian delegation led by Joint

Secretary, Ministry of Overseas Indian Affairs; Employee

Provident Fund; NASSCOM and select industry

participants met with a German delegation constituted

by representatives from the Ministry of Labour and

Social Affairs; Federal Ministry of Interior, Economics and

Technology; Employment Agency and German Liaison

Agency Health Insurance (DVKS).

A breakthrough was made and Germany Agreed to de-link the SSA (Social Security

Agreement) from the India-EU FTA and to honour

the SSA signed between nations in letter and spirit

Agreed to NASSCOM’s proposal of working

together to define an objective list of parameters

for ‘specialists’ under Section 28. This will help in

reaching an understanding on the parameters

(minimum experience, training, education, salary

level, etc.) that can be applied by adjudicating

officers and complied by Indian IT organisations

while applying for visas.

With the above accomplished, India and Germany

signed a comprehensive totalisation treaty on October

12, 2011.Shortage of work visas in Switzerland

A NASSCOM delegation led by its Chairman, met with

the Swiss immigration authorities in Bern, Switzerland. The

Indian IT-BPO industry has been facing a number of

problems with respect to visas and work permits in

Switzerland. NASSCOM had raised these issues with the

Embassy in Delhi and through the Ministry of Commerce

under its negotiations for a comprehensive treaty.

NASSCOM had submitted a detailed note with the

•

•

•

m

Decided to exempt the Indian industry from

paying towards local social security for visas

granted under Section 27. The exemption will be

allowed under two pil lars—pension and

unemployment components of the German social

security framework

Visas under Section 28, are exempted from

paying towards local social security on all four

pillars – unemployment, pension, health and

accident

following recommendations: 1. Transparency in the current visa regime 2. Exclude L-permit from overall quota regime 3. Create trusted employer category 4. Option to surrender/de-register visas 5. Prescribe minimum legal wage 6. Create a ‘Service visa’ category for

knowledge workers

Workshop on global mobility issues with ministries of

Government of India

NASSCOM held a workshop with the Ministry of

Commerce, Ministry of Overseas Indian Affairs and

Ministry of Information Technology and leading industry

players on issues related to the mobility of workers in the

IT sector. The Ministry of Commerce updated the

industry participants on the current status of key

agreements that it was negotiating with the as EU,

Canada and ASEAN. It also highlighted the recently

concluded FTAs such as those with Japan, Malaysia and

Korea. The Ministry of Overseas Indian Affairs updated

the industry on the progress it had made on totalisation

treaties. The Ministry has signed SSA with more than 12

countries where four agreements, with Belgium,

Germany, France and Switzerland are already

operational. The industry’s demand on the visa and SSA

issues were noted by the Ministry of Commerce to be

taken up during the negotiation of bilateral agreements

with the respective countries.

Session on ‘Visa and immigration–Trends and

challenges’

A session on ‘Visa and immigration–Trends and

challenges’ was held in Pune. It was attended by more

than 60 participants from the industry. The session

helped attendees to understand and gain a

comprehensive overview of the current immigration

trends, challenges and best practices covering multiple

internat ional dest inat ions for mult i -nat ional

corporations.

Meeting with Indianapolis trade delegation

The meeting was held in Hyderabad on September 26,

2011. It was hosted by NASSCOM, AMCHAM (The

American Chamber of Commerce) and the City of

Indianapolis, Indiana, USA, to discuss business

opportunities in the US with the business leaders of

Hyderabad. The delegation of business leaders led by

Scott Miller, President and CEO, Develop Indy, met their

counterparts to explore the potential for mutually

beneficial business partnerships. The participants were

apprised of a wide variety of business sectors that were

currently experiencing rapid growth in Indianapolis,

including healthcare, life sciences, and information


technology. Miller gave a comprehensive overview of

many general and specific industry tax credits and

exemptions available in Indianapolis that offered a

competitive environment for growth and development.

The Consul General of Hyderabad, Katherine Dhanani

also spoke at the meeting and provided her

perspectives on India and the US, and possible business

opportunities that the two countries could pursue

together. The meeting was attended by 45 participants

from 30 organisations.

Session on ‘Doing business in UK—Business structure and

Taxation perspective for Indian IT companies’

The session was held in Mumbai on November 8, 2011

and addressed by Tim Stovold, Partner, Kingston Smith

LLP, UK. Its aim was to provide detailed insights into the

various aspects of setting up businesses in the UK for

Indian IT organisations, right from identifying the best-fit

business structure for organisations. The goal of the

session was also to set the rules straight for registration of

a business entity in the UK such as corporation tax, VAT,

employment tax, transfer pricing and other related

issues. These included the M&A landscape in the UK,

raising finance and the dynamic nature of the UK

Immigration rules and regulations. The session was

attended by 10 NASSCOM member organisations.

Delegation from China

NASSCOM hosted a Chinese delegation, sent by the

Central Government of China and led by Madam Qiu

Hong, Assistant Minister, Ministry of Commerce. The

delegation was accompanied by private sector IT

enterprises which were looking to partner with Indian

companies. Some of the Chinese enterprises which

were part of the delegation were hiSoft, Beyondsoft,

VanceInfo, WuXiAppTec, etc.

Delegation from Korea

A delegation from Korea, constituted by officials from

each of the 16 local governments, the the Ministry of

Public Administration and Security, and the Information

Research and Development Institute visited India. The

visit aimed to further an ‘Understanding of

communication infrastructure in India.’

Delegation from Nigeria

NASSCOM received a delegation from the National

Defence College of Nigeria as part of its Geo-Strategic

World Study Tour. The theme of the tour was ‘Information

Communicat ion Techno logy and Nat iona l

Development in India: Lessons for Nigeria.’ The

VISITING INTERNATIONAL DELEGATIONS

delegation included four officials and 16 defence

personnel.

Delegation from Estonia

A high level Estonian delegation, constituted by

representatives from the Ministry of Economy, Ministry of

Foreign Trade and Estonian Development Fund visited

NASSCOM. Estonia is very keen to develop a

relationship with the Indian IT industry.

Delegation from Shanghai’s Financial District

NASSCOM received a high-level delegation from the

Shanghai Financial District that wanted to explore

business opportunities with NASSCOM members.

Visit from North Rhine-Westphalia (NRW)

A high profile delegation from the newly elected NRW

parliament visited Mumbai on November 10, 2011 to

meet Indian corporates and briefly visit some of their

setups. The NRW region is among the most outward

looking economies in Germany and the European

region.

Delegation to Switzerland and Germany

NASSCOM organised a delegation to Switzerland and

Germany in June, 2011. The delegation was led by the

NASSCOM Chairman and attended the European IT

conference in Switzerland. The conference provided

Indian IT-BPO companies with an opportunity to

network with Swiss companies. The delegation also

attended the NASSCOM-BITKOM Conference in

Cologne and the Indo-German annual event in

Dusseldorf.

Delegation to Japan

NASSCOM organised a business delegation to Japan in

June, 2011. The delegation included 12 companies and

more than 15 senior representatives from these

enterprises. The delegation met with Japanese industry

bodies, business and IT leaders, as well as government

officials. The aim of the visit was to enhance India’s

business ties with one of the largest economies of the

world and encourage partnerships between the two

countries for IT and business transformation. Presently,

Japan accounts for around two per cent of the

revenues of the Indian IT industry and NASSCOM

expects this to increase to five per cent over the next

five-to-six years.

INDIAN DELEGATIONS GOING OVERSEAS


Delegation to China (Nanjing and Shanghai)

NASSCOM, at the invitation of the Indian embassy in

China, organised a delegation to Nanjing and

Shanghai in September, 2011. The delegation was

invited to be part of the India–China Co-operation

Conference organised by the local government in

Nanjing. The purpose of the conference was to make

the Chinese SoEs (State-owned Enterprises) aware of

the value proposition of Indian IT companies and their IT

competencies and skills. The Indian delegates got an

opportunity to interact with over 200 SoEs at the

conference in Nanjing. The Indian Consulate in

Shanghai also organised an outsourcing roundtable

and invited Chinese enterprises and SoEs to interact

with the Indian IT delegation.

Delegation to Africa (Kenya, Nigeria and Ghana)

NASSCOM organised its second delegation to Africa in

September, 2011, visiting Kenya in the east, and Nigeria

and Ghana in the west. The delegation, representing 19

companies, was a strategic step by NASSCOM to

explore new a geography beyond it traditional markets,

and new business opportunities for its members. The

emphasis was also on creating awareness among local

stakeholders—local governments and organisations

about India, identifying potential organisations for

partnerships and building long-term engagement

programmes.

Education delegation to Malaysia

NASSCOM along with the Department of Information

Technology, Government of India had organised a

delegation to Malaysia in October 2011 for

organisations which could offer services in skill building

and capacity building.

Delegation to Netherlands, Belgium and France

NASSCOM organised a delegation to the Netherlands,

Belgium and France in November, 2011. The key

objective of the delegation was to provide an

opportunity to Indian organisations to network with

local companies and agencies in these countries, and

in this manner, gain access into Europe. Many Indian IT

organisations present in Europe participated in the

delegation programme in all three regions. The Indian

embassy in the Hague had organised an IT Summit

around the visit by the delegation. Local organisations

were invited to be part of the Summit. In Paris too, a

conference was organised by the Chamber of

Commerce and Industry France-India, and supported

by Syntec (the IT association of France).

MoUs signed

MoU signed with SWICO (Swiss Economic Association for

Information, Communications and Organisational

Technology)

NASSCOM signed an MoU with SWICO, a major trade

association in Switzerland, that combines the interests of

its members and represents them in public as a

competent negotiation and consultancy partner. The

MoU was signed given the growing international

interdependence in the ICT sector and in particular to

improve business relationships between Indian and

Swiss ICT companies, with a particular focus on business

process outsourcing and software development.

MoU signed with Kenyan ICT Board

During the visit of the NASSCOM delegation to Kenya,

NASSCOM signed an MoU with the Kenyan ICT Board,

formalising the relationship with the government trade

promotion body. The Kenyan ICT Board not only looks to

NASSCOM for developing and promoting business

between Indian IT companies and Kenyan

organisations, it also depends on NASSCOM to give its IT

industry a structure and a framework.

The IT-BPO Sector in India: Strategic Review 2011

Strategic Review, the annual publication of NASSCOM

reviewed various aspects related to the Indian IT-BPO

sector performance. The report included details of the

service line trends, assessed the key components of

India’s value proposition and provided a view on the

outlook projected for the global and the Indian IT-BPO

sector. The journey of the industry over the past decade

and how this young industry has reinvented itself many

times over in such a short span of time was also

highlighted.

Embedded Systems Opportunity: Powering Indian IT up

the Value Chain

The report indicated that while the current embedded

software market size is relatively small, there is a huge

opportunity that remains untapped in this segment. It

also highlighted some of the challenges that the

industry needs to overcome in order to effectively

address this opportunity.

Indian Knowledge Services Outsourcing Industry:

Creating Global Business Impact

The study outlined the growth of the global knowledge

RESEARCH

REPORTS


services segment from a negligible base 10 years ago to

a USD 2.9 billion industry. India’s knowledge services

industry earns around 70 percent of the global revenues

of this industry, employs an estimated 70,000 people,

and has been growing at around 24 percent annually

over the past five years. It has emerged as a full-fledged

industry in its own right, with its own specialised players,

and its own characteristics and dynamics.

India's Domestic IT-BPO Market: Winds of Change

This report focused on the domestic IT-BPO landscape in

India. It provided a comprehensive overview of the

market landscape and highlighted the key opportunity

areas/current trends in IT-BPO adoption. The report also

covered the future adoption trends in India.

Quarterly Industry Reviews

These reports provided a regular, in-depth analysis of

the IT-BPO industry to NASSCOM member companies. It

covered key parameters and insights on the sector

performance, and the global outsourcing landscape.

The analysis covered the top 10-15 public listed

companies, and provided an overview of the state of

the industry on a quarterly basis.

Casual Gaming in India

This paper was released by NASSCOM’s Gaming Forum

in association with the International Game Developers

Association (IGDA). The study threw light on the growth

prospects of the casual gaming sector in India, which is

expected to grow significantly at a CAGR of 32 percent

by 2015. Revenue from this sector is expected to grow

four times and the number of casual gamers to increase

eight times by 2015. This study provided an overview of

the casual gaming market, the eco-system, audiences,

value-chain analysis, business models and the road

ahead for this segment in India.

Role of IT in Indian Healthcare

This paper covered the crucial role information

technology can play in transforming and enabling

healthcare inclusion in India and how it could emerge

as a key differentiator in the process.

The Indian BPO Industry: Volume to Value, Redefining

Tomorrow

This report analysed the key trends in the Indian BPO

sector along with case studies, and highlighted the

transformational impact on customers.

INDUSTRY INSIGHTS

Indian IT-BPO Opportunities in the Government

Procurement Market GloballyThe report is the first-ever in-depth study and analysis

conducted by NASSCOM on the potential of the

international government procurement market. In the

recent past, the government sector has been one of the

largest spenders on information technology. It is

estimated that the addressable market for the Indian IT-

BPO industry in this sector would be approximately USD

70-80 billion in the next 10 years, growing at a CAGR of

~14 percent.

Indian IT-BPO: M&A an Engine for Growth

This whitepaper analysed the M&A and PE trends in the

Indian IT-BPO industry, identified key drivers and

presented an outlook on future M&A/PE activity.

Software Testing: Shifting from Functional to Business

Assurance

This report highlighted and substantiated with case

studies the evolution of the testing segment in India, and

the current and future market size. It also traced the

changes in business and pricing models, growth

strategies, emerging technologies and their impact on

testing services. The challenges faced by this segment

and initiatives taken to mitigate them were also

covered in the report.

ER&D Services in the Energy Sector

This research paper highlighted the opportunities for

Engineering, Research & Development (ER&D) services

in the Energy sector. The assessment included an

overview of the ER&D services landscape in India, and

the key role that the India supply base could play in

mitigating challenges faced by energy companies

globally. It presented a framework for the supply base to

exploit this opportunity.

Building a Career in the BPO Industry: Career Guide

NASSCOM created a BPO career guide, which

provided an insight into the industry, dispelling myths

surrounding the sector and highlighting the career

paths and advantages that it offered to India’s

employable talent.

NASSCOM EMERGEOUT Conclave–Kolkata

thThe 6 edition of the EMERGEOUT Conclave was held in

Kolkata on January 28, 2011. The theme of the conclave

BEST PRACTICES

EVENTS


was ‘Scale up your business: Challenges and

opportunities’. It focused on the supply side issues like

operational efficiency, human resources, finance and

funding, and sales and marketing, which confront an IT

SME every moment. The conference drew participation

from over 140 delegates.

The EMERGE East showcase identified and honoured

emerging IT companies of the Eastern region that are

redefining the benchmark of excellence for the next

generation of SMEs. A pre-EMERGEOUT workshop on

‘Sales for Entrepreneurs Workshop’ was held on January

27, 2011 which helped the young entrepreneurs on how

to sell their products and services to early adopters.

NASSCOM India Leadership Forum

thThe 19 edition of NASSCOM’s flagship event–the India

Leadership Forum 2011 was held in Mumbai from

February 8-10, 2011. The theme of the event was ‘Drivers

of the decade.’ The conference itself has been an

indicator of India’s rise into prominence in the IT space

with a growing number of attendees both from India

and abroad. During 2011, the conclave drew

participation from 32 countries, including new first time

attendees Nigeria, Ghana, Kenya, France, the MENA

region, South Africa, Bahrain, etc. Seven exclusive

country sessions were organised during the conference

and were well attended. Over three power-packed

days, over 150 speakers, addressed more than 40

sessions and 1,600 delegates.

NASSCOM Global Captive Conclave

The thought-provoking and extensive two-day

conclave was held from March 23-24, 2011 in

Hyderabad. It brought together distinguished industry

players from across the world—including sourcing

heads, India centre heads, CIOs, CHROs and CFOs of

Global in-house Centres (GICs) under one roof with the

aim of discussing, debating and outlining the speedy

evolution of GICs in India and to create strategies for

their future growth. The conclave was attended by over

550 delegates from 175 companies that represented a

cross section of the GIC landscape in India. A first of its

kind event, it featured talks by 27 speakers, who

addressed the gathering over eight sessions. The event

provided a learning platform for delegates to share the

best practices, discuss the challenges facing the sector,

highlight the success stories and deliberate on new

business models.

NASSCOM Healthcare IT Awards

NASSCOM and KPMG partnered to recognise

initiatives/projects that demonstrated the growing role

of technology in transforming healthcare service

delivery in India. The awards event was held on April 22-

23, 2011 in Hyderabad. Exceptional organisations

offering path-breaking healthcare solutions were

acknowledged for their innovative work. The awards

was attended by the who’s who of the health industry. NASSCOM Social Media Summit

The maiden Social Media Summit was held on April 29,

2011 in New Delhi. It was attended by over 300

delegates. The high point of the conference was the

fact that this was the first time that NASSCOM engaged

with a totally different segment of marketing

professionals from within and outside our member base.

There were two Master Classes conducted at the

summit on ‘Building a personal brand’ and ‘Social

media marketing.’

NASSCOM EMERGEOUT Conclave–Chennai

thThe 7 edition of the EMERGEOut Conclave was held on

June 7, 2011 in Chennai. The conclave was organised to

collaborate and share thought provoking ideas on next

generation IT innovations. The conclave had interesting

sessions where attendees shared experiences and

provided insights on cutting-edge solutions and

concepts including the optimised software

development lifecycle, cloud computing, enterprise

mobile applications, best practices for delivering

business excellence and operational efficiency,

workplace transformation solutions and more. The

conference drew over 300 delegates.

NASSCOM HR Summit

thThe 8 annual HR Summit was held in Chennai from July

28-29, 2011 on the theme ‘The New Normal for Soft

Assets.’ The event was attended by over 600 delegates

and 30 speakers. The second day of the conference

was dedicated to Master Classes by industry

practitioners and academicians that were presented in

a workshop format. Apart from sessions led by IT-BPO

industry speakers, there were also talks by experts from

non-IT sectors, who discussed best practices deployed

in these domains. Parallel sessions on ‘Talent’ and

‘Skilling’ provided attendees with an opportunity to

discuss key issues pertaining to manpower

development in the industry.

NASSCOM EMERGEOUT Conclave–Gurgaon

thThe 8 edition of the EMERGEOUT Conclave was held in

Gurgaon on August 12, 2011. The theme of the

conclave was ‘New age opportunities for software

companies via Cloud, Mobile and Social platforms.’ The

second series of the AppFAME contest was held during

the meet, which identified and recognised mobile

applications that were delighting mobile users. Three

App Developers were chosen as the finalists by a public

vote. Over 400 delegates attended the conference.


NASSCOM BPO Strategy Summit

thThe 10 annual BPO Strategy Summit was held in

Gurgaon from August 23-24, 2011. The theme of the

Summit was ‘Business Process Excellence: Powered by

the Knowledge Worker.’ The conference drew 600

delegates and over 70 speakers from across the globe.

NASSCOM Infrastructure Management Services Summit

ndThe 2 edition of the Infrastructure Management

Summit was organised in Bengaluru from September 21-

22, 2011. The two-day Summit featured 17 stimulating

sessions that were attended by 375 delegates. Over 30

speakers, including global CEOs and CIOs of leading IT-

BPO organisations addressed the gathering.

NASSCOM Engineering Services Conclave

The Engineering Services Conclave was held in Pune

from October 12-13, 2011 on the theme ‘Innovation and

High Value Engineering–India as a Strategic Partner.’

The event was attended by more than 30 speakers and

250 delegates representing industry verticals such as IT-

BPO, Automotive, Manufacturing, Aerospace and

Defense, Consulting and Research. A key highlight of

the event were the four deep dive incubators (parallel

round table discussions) spread over two days on

subjects related to Telecom, Automotive R&D,

Construction and Heavy Engineering Industries, and

Avionics.

NASSCOM Product Conclave and Expo

The annual Product Conclave was held in Bengaluru

from November 9-10, 2011. The theme for the conclave

was ‘Software Product Business: Forces@Work.’

Attended by over 1500 delegates, 40 media persons, 30

CIOs, 15 Systems Integrators and 60 volunteers, the

conference encompassed more than 65 sessions.

NASSCOM Game Developer’s Conference

The Game Developer’s Conference was held in Pune

from November 11-12, 2011. The theme of the

conference was ‘Share Socialise Showcase.’ The

conference was attended by CXOs of gaming

organisations and a large number of games

developers. The conference brought together some of

the best brains from the gaming fraternity to share

knowledge, network and showcase their studios. The

event drew over 600 delegates, who included

representatives of gaming companies and the IT

industry. Social media was extensively used to market

the event.

NASSCOM Diversity and Inclusivity Summit

The 6th Diversity and Inclusivity Summit was held in

Bengaluru from November 30–December 1, 2011. The

two-day Summit covered 18 sessions including eight

workshops, and was attended by 375 delegates and 55

speakers. NASSCOM’s Corporate Awards for Diversity

and Inclusion were also presented at the conference.

FICCI-NASSCOM Game Developers’ Seminar

The first FICCI-NASSCOM Game Developers’ Seminar

was organised as part of FICCI FRAMES 2011. It was held

in Mumbai on March 25, 2011. The one-day conference

on game development included a power-packed

CEOs’ panel where Yash Chopra addressed the

audience on how the technology and gaming

industries could work together. Tracks on game

programming, design and art were also presented. The

seminar was part of NASSCOM’s initiative called

‘Prayag’ where the organisation collaborates with all

the stakeholders in the Animation and Gaming industry.

Animation Workshop in Aurangabad

The workshop held on August 5, 2011 was organised by

NASSCOM in partnership with the CMIA (Chamber of

Marathwada Industries) in Aurangabad. The aim was to

create an awareness about the Animation industry and

the opportunities it offered to students. The workshop

was conducted by Kireet Khurana, Director, Toonpur Ka

Superhero and Sanjiv Waeerkar, COO, MAAC Creative

Shop.

Khurana shared insights on his cinematic venture

Toonpur Ka Superhero, India's first live-action animation

film. This session was for all animation film makers

wanting to keep pace with changing trends in

Animation in film making. Waeerkar’s session on

‘Collaborative Animation Film Making’ enabled

students to experience film making as part of a live

project. Around 250 students attended the workshop.

BPO Apex Committee

NASSCOM has established an Apex group of BPO

visionaries to provide direction and enable industry

initiatives to achieve more sustainable growth. The

existing steering group will continue to function as it

does, and the Apex CEO committee will share its larger

thought process for building a strategy.

BPO Skills Development Council

NASSCOM has established this education council to

drive the development of talent in the sector. The

primary objective of this group is to take into account

FORUMS

ANIMATION AND GAMING FORUM

BPO FORUM


the various factors and help to create a self-sustaining

ecosystem.

BPO ISO standards Development

The initial work on drafting the standards for BPO

companies is in progress.

Regional Chapters

The regional engagements have been reactivated with

the community to address the local agenda of each

region effectively.

Mentorship Programme

More than 60 companies have benefitted from the

mentorship programme so far. The programme has

been successfully hosted in Bengaluru, Mumbai and

NCR. Mentee companies have been showcased, and

featured in the EMERGE newsletter as well as the

EMERGE Blog.

EMERGE Blog–http://blog.nasscom.in/emerge

The EMERGE blog is a platform for interaction and

information sharing among NASSCOM members. It

completed four years in December, 2011. Leading

industry practitioners have been interacting with other

bloggers through this medium and guiding them about

how they can achieve their goals. Opinions and articles

have been posted on the site, with two-to-three

updates going live every week. Over 35 bloggers have

been regularly contributing very valuable content to

the site and kick starting debate and discussion on

contentious issues. The blog has been generating

considerable traffic, with five lakh page views every

month.

EMERGE Community–http://www.communities.nasscom.in

The EMERGE Community website is a private meeting

place where NASSCOM members interact and work

together with each other. The objective of the

Community is to help senior management/thought

leaders of SME organisations exchange ideas, learn

from other decision and opinion makers and use the key

takeaways to improve their businesses. There are over

4000 Group Members, 247 key connections and 1100

discussions that help facilitate partnerships. The site gets

an average of 7.5 lakh page views every month. An

overwhelming fact is that the average time spent by

each user is around 10-12 minutes.

EMERGE-PRODUCT FORUM

Workshop on ‘Sales for Entrepreneurs’

This workshop was held in the NCR region on February

11, 2011. The session covered all aspects of business and

aimed to draw a roadmap for SME companies which

have the potential to scale up. Its goal was also to help

young entrepreneurs learn about how they could sell

their products and services to early adopters. This

hands-on workshop targeted entrepreneurs and

founders responsible for finding, nurturing and obtaining

early paying customers for their products or services. The

workshop required participants to identify their

customer segments, create compelling value

propositions and build relationships with potential

customers. The workshop was attended by 37

delegates from 18 companies.

Friday’s 2.0 session on ‘Brand Speaks’

This session was held on February 18, 2011 in Bengaluru.

The NASSCOM President interacted with the EMERGE

community at Bengaluru and spoke about the various

SME initiatives that NASSCOM was focusing on—the

EMERGE-Product Forum, Product Conclave,

Innovation, EMERGE 50, e-governance, SME

delegations, etc. Post the interaction, a session was held

on ‘Brand Speaks’ by Sunder Madakshira, Vice

President, Marketing and Communications, SAP Labs.

He made a presentation on the topic, ‘How can SMEs

leverage branding and visibility opportunities with

minimal efforts and cost.’ The session was attended by

75 delegates from 55 companies.

Mentoring session in Indore

The first session of the mentoring workshop series was

organised in Indore on April 26, 2011. The focus of the

sessions is on helping the leaders of organisation

develop a keen sense of what needs to be done to take

the business model to the next level. The session was on

‘Breaking the Glass Ceiling–A continuous challenge for

SMEs.’ The session was led by Hanuman Tripathi, Group

Managing Director, Infrasoft Technologies Limited and

was attended by nine participants.

Friday’s 2.0 session on ‘The CIO Innovator’s Series –

Carving a New Path Together’

This session was held as part of the CIO series and was

also the first edition of the Friday’s 2.0 session in a

renewed format. Under this new format, a bimonthly

meet is organised where the CIO of a large corporation,

who has successfully implemented innovative

technology from one of the EMERGE community

members, is introduced. The start-up that has benefited

from this relationship also presents its side of the story. In

the session held on May 13, 2011 in New Delhi, Daya

Prakash, CIO, LG Electronics India spoke about his

experience of implementing Business Intelligence (BI)


technology from Open Software Technologies

(OpenSoft), Noida. Umesh Gupta, Founder and CEO,

OpenSoft also presented his software and his views on

the relationship. This session was moderated by Ibrahim

Ahmed, Group Editor, Dataquest.

nd72 Session of the EMERGE Forum

ndIn the 72 session of the EMERGE Forum held in New

Delhi on June 10, 2011, a bi-monthly programme in the

series was launched under the ‘Mentoring Product

Start-ups’ brand. This initiative will provide a platform for

smaller companies to discuss their challenges in the

realm of Sales and Marketing, Product Management,

Scaling, Managing people, etc. An expert panel

constituted from the industry will add value to the

product start-ups.

Workshop on ‘Sales for Emerging Companies’

The workshop was held in Mumbai on June 16, 2011, in

Ahmedabad on July 1, 2011, and in Aurangabad on

August 5, 2011. The workshop provided an opportunity

to participants to introspect on what was really holding

them back. While in Ahmedabad, the workshop was

held in collaboration with GESIA (Gujarat Electronics

and Software Industries Association), in Aurangabad it

was organised in partnership with the CMIA. The sessions

encompassed all aspects of business and aimed to

draw a roadmap for SME companies with the potential

to scale up. The workshop helped young entrepreneurs

understand how they could sell their products and

services to early adopters.

Workshop on ‘User-centric Innovation and Strategy:

Making products Desirable, Usable and Consumable’The full-day workshop was held in Pune on July 5, 2011

and conducted by Shashank Deshpande, Founder and

President, Clarice Technologies. The session’s objective

was to help organisations to strategically plan and think

through their user-centric strategies and product

innovation and also build an apt model to embed user

experiences in the products or services. The day-long

session had 55 participants from member and non-

member companies.

Webinar on ‘Transfer pricing documentation under

Indian legislation’

A webinar was held in Mumbai on July 27, 2011 to

address the key points needed to be considered for

compliance. The Webinar covered the following points:• Functional, Risk and Asset Analysis• Economic Characterisation• Selection of Tested Party• Benchmarking Analysis• Form 3CEB ComplianceThe session was conducted by Vaibhav Manek, Partner,

KNAV and drew an overwhelming response from 100

delegates.

EMERGE Forum Session in Kochi

The session held in Kochi on August 12, 2011 was

organised jointly with the Kerala Chamber of

Commerce and Industry (KCCI) in Kochi. A presentation

on ‘The transformational impact of Cloud computing on

businesses’ was made by George Vettath, MD and

CEO, Kallos Solutions and Sasi Kumar, BDM, Microsoft.

The session was attended by corporates from both the IT

and non-IT sectors, and students from management

schools.

Launch of NASSCOM’s Engineering Forum Chennai

Chapter

The Chennai chapter of the Forum was launched in

January, 2011 to enhance member engagement,

especially in the Chennai region. Many companies in

and around Chennai at Sriperumbudur and

Coimbatore have been brought together with the

Forum.

Road Show in Vadodara

NASSCOM, along with GESIA, organised a Forum on the

‘Imperatives for the Indian Engineering Industry to meet

the needs of Global and Domestic OEMs through

cutting edge technology and Process innovation.’ This

was held on February 25, 2011. Among the 30

participants who attended the road show were 24

industry members and six Heads of Department from

various engineering colleges in Vadodara.

Delegation to Hannover Messe 2011 NASSCOM’s Engineering Forum organised a trade

delegation to Hannover Messe 2011 in Germany from

April 3-8, 2011. The delegation was a part of an ongoing

initiative by NASSCOM to increase partnership

opportunities across borders and project Indian

engineering capabilities at key global destinations.

Hannover Messe is one of the world’s leading industrial

technology shows which presents all the elements in the

industrial value chain and is a conglomeration of 13

leading trade fairs. The event covers areas such as the

Digital factory, Research and Technology, Industrial

Supply, Industrial Automation, Energy, Wind, Power

Plant Technology, Surface Technology, MobiliTec,

NanoTec, among others. Around 12 delegates,

representing ten companies, travelled to Germany. Event in Pune

NASSCOM, in partnership with the MCCIA (Mahratta

Chamber of Commerce, Industries and Agruculture)

conducted an event in Pune on August 26, 2011. The

ENGINEERING SERVICES FORUM


objective of the event was to offer a platform where

decision makers from user agencies and the industry

could participate and deliberate on the solutions and

applications deployed to meet the challenges of

simulator systems for defense in India. The target

audience was individuals and organisations involved in

developing and using simulator technologies. The

session was attended by more than 40 representatives

from the industry.

Session on ‘Deployment of Six Sigma’

The session was held in the NCR region on March 9, 2011

and shared an approach that has been successful in

building Six Sigma organisations. It also examined how

this methodology could be replicated across other

organisations. The session was attended by 25

delegates.

SC7 IMC Working Groups meetings

The SC7 India Mirror Committee (IMC) Working Groups

(WGs) pre-plenary meeting was organised at Bengaluru

from April 18-22, 2011. The meeting drew participation

from member organisations actively contributing to this

initiative. The SC7 IMC Chair Professor Kesav Nori, IIIT

Hyderabad and the Co-Chair Dr. Gargi Keeni, VP, TCS

were also present for these meetings.

ISO IEC JTC1 SC7 Interim Meeting 2011

On behalf of the Bureau of Indian Standards (BIS),

NASSCOM organised the ISO IEC JTC 1 SC 7 Interim

Meeting at Mumbai from November 14-18, 2011. Sub-

Committee Seven (SC7) is part of the Joint Technical

Committee One (JTC1) of ISO and the IEC, responsible

for the elaboration of Information Technology

standards. SC7 is involved in ‘Standardisation of

processes, support ing tools and support ing

technologies for the engineering of software products

and systems’.

The meeting attended by 128 delegates from 17

countries including India led to very fruitful discussions

within the groups. At the meeting, DSCI nominated

Rahul Jain, Senior Consultant–Security Practices, DSCI to

participate in WG 27 deliberations. which is the Indian

standard for BPO.

Members are actively participating as project

editors/co-editors in the following working groups:• WG04–Tools and methodology• WG06–Quality• WG10–Assessment

QUALITY FORUM

• WG20–Professionalization• WG40–IT Governance• WG42–Architecture

NASSCOM member companies and academia have

been participating in SC7 activities.

IMS (Infrastructure Management Services) Apex

Committee

NASSCOM has established an Apex group of IMS

leaders that it works closely with, to formulate industry

initiatives for a more sustainable growth. The existing

steering group will continue to function as it is and the

Apex CEO committee would share the larger thought

process for strategizing.

IMS Talent Development Council

NASSCOM has created a Talent Development Council

to create curriculum for training and generating a

workforce for IMS. This council is also working to create

a standard test engine to assesses candidates and

identify their potential.Regional Chapters

Regional chapters have been created to bring

together the community for sharing of best practices

which in turn are helping address the challenges.

GIC Forum Western Region Launch

NASSCOM’s GIC Forum, earlier called the Captive

Forum, organised its first roundtable meeting in Pune on

April 25, 2011. The meeting was presided over by the

President of NASSCOM and senior leaders from 15

organisations representing the GIC space participated

in the meet. Attendees discussed issues of concern such

as talent acquisition, visa issues, transport and security..

SIG Value Addition Metrics and Framework

The northern region GIC Forum has formed a Special

Interest Group (SIG) on ‘Value addition in captives to

define the framework and metrics for the same.’ This

framework will help:(a) Member organisations in scaling up operations

and moving up the value chain with a ready

framework (b) Sharing of best practices(c) India remain the preferred investment destination

for captives

REMOTE INFRASTRUCTURE MANAGEMENT (RIM) FORUM

GIC FORUM


GIC Forum Meetings

The GIC Forum held meetings throughout the year, with

companies sharing their success stories with with other

members.

Session on ‘Diversity and the Business Impact:

Opportunities and Challenges’

The session was held in Chennai on February 24, 2011

and discussed ‘Why organisations should focus on

work/life integration?’ A panel discussion on ‘Diversity

and Business Impact: Opportunities and Challenges’

was also held. The session was attended by 27

delegates from member and non-member companies.

Workshop on ‘Sexual harassment at workplace’

The workshop held in Pune on February 24, 2011, was

organised by NASSCOM in partnership with Interweave

Consulting. The workshop was followed by a panel

discussion, and drew around 30 participants.Meeting with the Gurgaon and Noida core group

A meeting was held with members of the core group of

Gurgaon and Noida on March 7, 2011. The aim was to

plan the next steps and way forward for the Diversity

and Inclusivity Initiative in the NCR region.

Diversity and Inclusion Happening

The programme focused on ‘Building an Inclusive Work

Environment.’ It was held in Pune on July 8, 2011 and in

Hyderabad on July 15, 2011. Centred around the

theme, ‘the importance of inclusion at work’, the

programme drew leaders from industry. Speakers at the

event shared their views on the possible ways of

incorporating diversity and inclusion into an

organisation’s DNA. They also focused on how

companies could set diversity goals and measure

outcomes, and discussed whether organisations could

leverage diversity to propel India’s growth as a global

power.

The one-day action packed programme was a good

experience with hands-on takeaways and metrics for

organisations and practical workshops for senior and

mid-level professionals. The sessions included: • A Diversity Business Metrics: This talked about how

organistions could set simple goals and measure

outcomes• Workshop on sharing of best practices in employing

the differently-abled• Workshop on Global Leadership Development

INITIATIVES

DIVERSITY AND INCLUSIVITY INITIATIVE

The session in Pune had 130 participants from 60

organisations, while the session in Hyderabad had 100

participants from 45 organisations.

Diversity and Inclusivity in India

This event was held in Mumbai on September 21, 2011

and organised by Community Business, with NASSCOM

as a support partner. Community Business has

established itself as a leader in the field of diversity and

inclusion in Asia. Building on the conferences

conducted by Community Business on ‘Diversity and

Inclusion in Asia’ a one-day event was organised in

Mumbai that focused on the issues pertaining to India.

The event included a combination of plenary and

breakout sessions that provided a platform for open

discussions.

NASSCOM’s Aadhaar Initiative

NASSCOM, in partnership with UIDAI (Unique

Identification Authority of India) hosted the ‘Next

Generation Service Delivery—Enabled by Aadhaar’

conference from June 22-23, 2011 at Bengaluru. The

conference brought together stakeholders from various

governments, public and private sector enterprises

across verticals like eGovernance, banking, telecom,

education and health, and their technology partners to

discuss and demonstrate how Aadhaar identity could

be a key enabler for citizen and customer service

delivery. The symposium provided an excellent

opportunity for technology and solution partners to

showcase their products and applications developed

for the world’s largest identity platform and accelerate

adoption of Aadhaar for identity authentication and

verification across a wide variety of application areas.

Speakers at the conference included Nandan Nilekani,

Chairman, UIDAI and Shankar Aggarwal, Additional

Secretary, Department of Information Technology,

Government of India among others. Government and

industry leaders from a wide range of verticals

(government, banking and financial services, oil and

gas, telecom, education, etc.) shared their plans for

adopting Aadhaar, and the new IT solutions that they

were looking to deploy in their organisations, that had to

be integrated with Aadhaar.

The Indian IT industry is playing a transformational role in

supporting UIDAI, to realise its vision of providing a

unique Aadhaar number to every resident of India. The

aim of the conference was to bring UIDIA and all its

institutional stakeholders like the State and Central

governments, banks, telecom companies, and

educational institutions on the same platform with

DOMESTIC MARKET, E-GOVERNANCE INITIATIVE


technology providers from these verticals.

Delegates included several Secretaries and senior

officers from the Central and State governments, banks,

academia, NIC, CDAC, and a cross section of industry.

The conference provided a relationship building

opportunity for several industry players, specially small

and medium organisations.The NASSCOM and UIDAI technology team also hosted

a developer track to educate the developer and

architect communities on the entire Aadhaar

technology platform, its enrolment, de-duplication and

authentication solutions, and the various biometric

device and solution innovations around it and its various

APIs. The developer track had presentations and demos

by technology experts from UIDAI and industry.

The conference had an expo by technology and

solution partners showcasing the best in-class solutions

for identity management and authentication,

biometric solutions, device innovations, and various

application areas of Aadhaar. The conference also

had a special live Aadhaar enrollment booth for

conference delegates. To enhance reach, there was

live streaming of both the developer track and the

Aadhaar conference.

Regional Consultation Workshops

The Department of Information Technology,

Government of India in partnership with NASSCOM has

been organising a series of Regional Consultation

Workshops since September, 2010. These workshops are

being held under the banner of ‘Citizen-Centric e-

Government—Setting the Priorities for the Decade

Ahead’. The state level workshops will be held at 50

locations over a span of 12-18 months. Workshops have

been already been organized in 11 locations so far,

covering several parts of the country including

Gangtok, Patna, Ranchi, Shimla, Srinagar, Chandigarh,

Chennai, Ahmedabad, Hyderabad, Bengaluru and

Delhi. In the process, there has been an engagement

with an audience of close to 2,000 senior officers and

industry members.

RESEARCH

BPO Career Guide

The BPO Career Guide has been revamped with inputs

of BPO/NAC council members and been made

available to all stakeholders. The information about

guide has been made available to almost 6,500

colleges/universities across the country. This initiative will

help to promote BPO ‘as a career,’ as the readers will

now be able to understand the basics/fundamentals of

EDUCATION INITIATIVE

the industry. After all, having a ‘well informed’ group of

candidates is critical for industry and this is where the

guide will play an important role.

NAC (NASSCOM Assessment of Competence) and

NAC-Tech are for facilitating ‘Entry Level Employment’

for the technology and BPO industry by assessing the

skills and competencies of students. These tests measure

the efficacy/impact of academic programmes and

have been conducted across the country. Various

state governments are keen to take this initiative

forward.

For IT Services–FSIT (Foundation Skills in IT)

The IT Skills Development Council has supported the

NASSCOM–MHRD FSIT course. This is the revamped

Finishing School programme launched in partnership

with the MHRD (Ministry of Human Resource and

Development) for off-campus students in select

institutes. The FSIT is an add-on programme spread over

nine modules in an Outcomes Based Format (OBF). The

FSIT Curricula Guidelines in OBF have been developed

and will be published for all stakeholders. FSIT

Courseware, consisting of the Facilitator Guide and the

Student Manual has been developed and will be

published. The FSIT curriculum guide and courseware in

OBF will be available in print and the e-book and e-

content versions will be made available to governments

and universities.

For BPO–GBFS (Global Business Foundation Skills)

The BPO Skills Development Council has developed the

GBFS programme, a foundation skills development

offering to empower students with the awareness and

skills necessary for entry-level employment in the BPO

sector. The GBFS Curriculum in OBF has been developed

and will be published. The GBFS Courseware, consisting

of the Facilitator Guide and Student Manual Content

has been developed and will be published. The GBFS

curriculum guide and courseware in OBF will be

available in print and the e-book and e-content

versions will be made available to governments and

universities.

NSDC (National Skills Development Corporation)

NASSCOM has become a member of the NSDC with a

5.1 percent equity stake. NSDC’s mission is to facilitate

the skilling/up-skilling of 500 million people by 2022,

mainly by fostering private sector initiatives in skills

development. NSDC’s target is to skill 150 million people

across the 21 sectors, for employability by 2012-2015.

EMPLOYABILITY ASSESSMENT AND IMPACT ANALYSIS OF

SKILL DEVELOPMENT

CAPACITY BUILDING


The IT-ITeS Sector Skills Council (SSC) has also been set

up. The key objectives of the SSC are to: • Participate in the development of a well-

structured ‘Labour Market Information System’ for

the IT-ITeS SSC • Create a well documented framework regarding

the status of: - Skills development initiatives by multiple

stakeholders and their possible impact - Case studies on usage of process/technology

for skills development - Appropriately trained and skilled manpower

through SSC initiatives • Plan and execute ‘Training of Master Trainers’ • Develop an industry driven competencies

framework for skill sets for various job profiles in this

industry sector • Recommendations on standardisation of the

affi l iation and accreditation process in

collaboration with relevant stakeholders • Participation in standardising assessments and

certifications by creating models

The World Skills Competition takes place in different

countries every two years and brings together over

1,000 young people from across the globe to compete

in skills ranging from welding to web design. The

competitors pitch their skills against the best of the best

and compete for gold, silver and bronze medals.

World Skills is the largest vocational skills competition in

the world and attracts thousands of visitors from schools

and colleges. Training providers, government

representatives, employers and teachers also

participate in the event. In 2011, NASSCOM facilitated

and hosted the ‘national selections’ in the following two

categories, where the norms have been set by the

World Skills Council:• Web Designing• IT/Software Applications

NASSCOM partnered with TERI-BCSD (Business Council

for Sustainable Development) to undertake a research

project to identify ICT solutions that can play a game-

changing role in reducing carbon footprint and thereby

contribute to India’s response on climate change.

NASSCOM and TERI-BCSD jointly drove two Special

Interest Groups (SIGs) along with their respective

industry members:a) Greening the IT industry

The aim of this initiative is to promote increased

awareness of Green practices and technologies

being adopted by industry members in their

facilities and data centers. It is also to

WORLD SKILLS COMPETITION 2011

GREEN IT INITIATIVE

disseminate information about best practices and

share knowledge among industry members, as

well as government stakeholders and customer

organisations

b) Application and services targeted at environment

sustainability The goal of this initiative was to provide insights on

the opportunities for ICT applications and tools in

the area of environment sustainability, for

segments such as power, buildings, telecom

towers, water, transportation, MSME and other

energy intensive industriesA series of consultation workshops were held with

industry members who contributed with their case

studies, best practices and solutions portfolios. Three

consultation workshops were held with several leading

enterprises across different verticals on February 2, 2011

in Delhi; April 29, 2011 in Bengaluru and May 27, 2011 in

Delhi. A government consultation workshop was held

with various Ministries of the Central Government in

September 26, 2011 in Delhi.

These led to a report titled ‘Sustainable Tomorrow:

Harnessing ICT Potential,’ which was launched on

December 22, 2011 by Dr. R.K. Pachauri and the

NASSCOM President in Delhi at the conference on

‘Corporate Action Plan on Climate Change–ICT as a

Game Changer.’ The report defines new opportunities

envisioned by the National Action Plan on Climate

Change (NAPCC).It also highlights the various green

practices deployed by Indian ICT companies at their

facilities as well as nine case studies showcasing these

practices. The conference drew 130 delegates and 25

speakers.

Additionally, NASSCOM is also working on developing

an ‘Energy sustainability framework for e-governance

projects’. E-governance projects are making a

substantial impact on reducing the carbon footprint of

governments and communities through significant

reduction in use of paper and minimising the trips of

citizens to government offices for various services and to

make payments.

The National Skills Registry has 10.6 lakh web registrations

and 6.8 lakh biometrics registrations. 115 companies,

accounting for around 70 percent of the IT-BPO

workforce, have subscribed to the NSR.

NSR has reached the next stage where members have

started uploading reports to the system, which has

increased the verified profiles to 1.15 lakh.

The Association of National Exchanges Members of

India (ANMI) has signed an MoU to join NSR.

NATIONAL SKILLS REGISTRY (NSR)


NASSCOM FOUNDATION (NF)

NASSCOM Social Innovation Honours (NSIH) 2011

The annual Social Innovation Honours is an awards

programme that aims to showcase projects that

demonstrate exemplary and innovative use of

information and communication technology (ICT) for

social transformation. The winners of the NSIH 2011 were

declared and awards given away during the inaugural

session at the NASSCOM India Leadership Forum on

February 8, 2011 in Mumbai.

NSIH winners have been recognised by the New York

Times (Ekgaon, Delhi) and the Times Social Impact

Awards (Distr ict Administration in Kolhapur,

Maharashtra).

NASSCOM Knowledge Network (NKN)

NASSCOM Knowledge Network (NKN) is a network of

telecentres that provides access to knowledge and

information in education, livelihood, health, and

employment and entrepreneurship of underserved

communities in rural and urban areas. NKN now

stretches across 15 states of India, and has been rolled

out in partnership with 75 NGOs, working with over

400,000 people annually.

A National Consultation meet was organised in Delhi

from November 18-19, 2011 to strategise and plan the

future for NKN. The meet was held to judge the

performance of the programme and plan the steps

ahead.

Connect IT

Connect IT is a capacity building programme for non-

profits that aims to increase productivity, improve

communication and collaboration, and facilitate

technology-enabled skills development training.

• Connect IT workshops and Connect IT days have

been conducted in Delhi, Gujarat, Karnataka,

Maharashtra, Orissa, Rajasthan and Tamil Nadu.

• An NGO Connect Day was organised at

Bangladesh with participation from 105

government and NGO personnel across the

country.

BiG Tech

BiG Tech launched in August 2007 is a key technology

philanthropy programme of the NASSCOM Foundation.

Under this programme, NGOs receive software and

hardware at very subsidised rates. The programme

helps NGOs to cut their ICT budget as well as

functionally scale up their operations and ICT projects

by providing them access to software donated by

NASSCOM’s donor partners. It makes technology

assistance accessible to any NGO in India at just the

click of a button.. BiG Tech currently has five donors on

board namely Microsoft, Eagle conferencing, Bytes of

Learning, Busy Infotech and Quick Heal (anti-virus).

BiG Bridge

BiGBridge, launched in April 2009, is a computer

refurbishing and recycling programme that aims to

provide non-profits access to refurbished computers

with licensed software and value added content. It

gives a longer life to computers, reducing e-waste and

providing viable alternatives to capital starved non-

profits. The goal of the programme is also tto enable

education, employability and entrepreneurship

through computer donations. Donors include

Cognizant, HSBC, Nucleus Software, Bank of America,

Microsoft, Societe Generale, Thomson Reuters,

Corelogic and Fidelity.

My Kartavya

MyKartavya is a corporate volunteer management

portal that helps companies approach volunteering

from a strategic perspective, hence optimising their

corporate social responsibility activities and enhancing

employee engagement. 17 member companies are on

board this portal. The portal connects employees to

volunteering opportunities posted by NGOs (and

screened by NF).

DSCI joins hands with IAOP to promote data protection

among outsourcing professionals

DSCI has joined hands with the International Association

of Outsourcing Professionals (IAOP) as an Affiliate

Association. The two organisations will work together to

bring the latest information on data security, best

practices, standards and thought leadership to

outsourcing professionals worldwide.

Council for Security Cooperation in the Asia Pacific

(CSCAP)

DSCI and the Department of Information Technology,

Government of India have been nominated by the

Ministry of External Affairs to be a part of the Study Group

of the Council, to evaluate the need for joint initiatives

to increase cyber security in Asia Pacific countries and

prepare a memorandum on cyber security for the

region.

DATA SECURITY COUNCIL OF INDIA (DSCI)


Clarification on Rules under 43A, 79 (intermediaries and

cyber café)

NASSCOM-DSCI submitted consolidated inputs from

industry/industry associations on the Rules under 43A, 79

to the Secretary, Ministry of Communication and

Information Technology, Government of India and the

Director General, CERT-In.

DSCI provided inputs on the National Cyber Security

Policy in consultation with the industry.

Formation of Cyber Security Advisory Group

This group will work in the following areas:• Assurance in ICT supply chain • Cyber Warfare • Best Practices for Cyber Security • Education and Awareness • Critical Infrastructure Protection • Early Watch and Warning System• LEA Capability Development Public consultation on the National e-Authentication

Framework

DSCI consolidated inputs from Security Vendor

companies and its members and shared its comments

on the comprehensive framework on Electronic

Authentication. The aim of this framework is to deliver

Government services in a seamless and paperless

manner to the residents of the country through both

internet and mobile platforms.

Working Group 25 of ISO/IEC JTC1 SC7

DSCI has formally joined the Working Group 25 under

the ISO/IEC JTC1 SC7, which is working on developing a

proposed ISO Standard 30105—one global standard

with an integrated approach to lifecycle processes for

the BPO sector. This standard will be an improvement

standard, providing capability determination. DSCI will

contribute in developing the security related aspects of

this standard.

Workshop with Ministry of Home Affairs conducted

This was held on November 15, 2011 and attended by

more than 80 Law Enforcement Agencies,

representatives of State/UT DGs and Home Secretary

and officers from Central Police forces, CID, BPR&D,

NIC, NCRB, etc.

DSCI Assessment Framework (DAF) launched

The aim of DAF is to add value to organisations by

reviewing the strategy, processes, implementation,

including technology solutions deployed, using a rating

arrived at for each of the identified criteria.

The framework has emerged out of the findings from

DSCI’s security surveys. The detailed assessment process

has been developed for some of the areas that

comprise the DSF (Data Security Framework). In this,

DSCI had benefited from consultations with

industry—the companies that came forward to test the

framework in the pilot projects as well as the consulting

firms that have partnered with it.

DSCI Cyber Crime Conference–Meeting the Cyber

Crime Challenge through Capacity Building

The conference was held on March 7, 2011 in Delhi and

highlighted the growing menace of cyber crime in the

country. It also provided a platform for discussing and

understanding the global nature of cyber crime and the

capacity building required in the future. The events of

the day included sessions on cyber forensic procedures,

elaboration on the IT (Amendment) Act, 2008 and IPC

sections applicable in various cases, and the security

measures that organisations can implement. The

conference was attended by 182 delegates.

The ‘Cyber Crime Investigation Manual’ was released at

the conference by. Gopal Krishna Pillai, Union Home

Secretary. The manual will help to standardise the

operating procedures for cyber crime investigation.

DSCI prepared the manual based on its experience of

operating the Cyber Labs and working with the police in

handling many of the cyber crimes over the last few

years. This manual is proposed that it be distributed

across all police stations in India. The manual will help

officers collect cyber forensics data and prosecute

cyber criminals under the appropriate Sections of the IT

(Amendment) Act, 2008, IPC, etc.

IBA-DSCI Banking Security Conference– Enhancing Trust

in Electronic Banking

The 2nd IBA (Indian Bank’s Association)-DSCI Banking

Security Conference was held on April 19, 2011 in

Mumbai. The conference facilitated a dialogue

between industry leaders, security managers, industry

professionals, technology experts, legal professionals,

regulatory bodies and the government. It also proved to

be an opportunity for discussing the challenges that the

banking industry was dealing with in the area of security

and privacy, take a stock of the impact of these

challenges and interact with the leaders in the banking

sector and security experts, to identify the ways to

tackle the challenges.

DSCI Excellence Awards

DSCI instituted the ‘DSCI Excellence Awards’ to

annually reward organisations and individuals who

have shown a high level of preparedness and excelled

in the area of information security. The awards were


presented by Kapil Sibal, Minister of Communications

and Information Technology, Government of India at a

special Awards Ceremony held on July 22, 2011 in New

Delhi. The Awards Ceremony was preceded by a Panel

Discussion on ‘Cyber Security: Relevance to National

Security’,

NASSCOM–DSCI Information Security Summit

NASSCOM, in association with the DSCI, organised the

6th annual Information Security Summit in New Delhi

from December 6-7, 2011. The summit was inaugurated

by Latha Reddy, Deputy National Security Advisor,

Government of India. The summit witnessed large

participation from government, industry, solution

providers and the user community, from India and

abroad. It additionally provided a platform for

establishing the significance of security and privacy

within national and organisational ecosystems. The

summit was attended by 340 delegates, and 44

speakers.

The India Cyber Cop Award was also presented at the

summit, which recognised, rewarded and honoured a

police officer who had undertaken the most

outstanding investigation in solving a cyber crime.

DSCI Best Practices Framework

DSCI has been building awareness about its Best

Practices Framework within the industry and

government.

Cyber Labs

The Kolkata Cyber Lab was inaugurated on August 10,

2011. Training programmes are being conducted

across all cyber labs and technical assistance is being

provided to help solve cyber crimes.

Support to industry

DSCI has been providing continuous support to the

industry on specific queries relating to security and

privacy through various channels.

Seminar on ‘Mergers and Acquisitions’

NASSCOM partnered with the Indo-American Chamber

of Commerce, Kolkata, to organise the seminar. The

seminar was held on February 3, 2011. Bobby Majumdar

and Peter Riley, renowned US lawyers of the leading US

REGIONAL ACTIVITIES

EASTERN REGION

KOLKATA

law firm, K&L Gates LLP, were the speakers. The seminar

drew participation from 35 delegates representing 24

companies.

Designer Developer Tester Summit

The summit was held in Kolkata on July 16, 2011 and was

specifically targeted at IT professionals. The objective

was to create a platform for IT professionals to

collaborate, share knowledge, and seek mentorship

and guidance from co-workers. The summit drew 150

delegates, representing 57 companies, including

member, as well as non-member organisations. There

were 16 speakers, who were young IT professionals, and

experienced software engineers from large member

companies. Inauguration of the Kolkata Police Cyber Lab

A state-of-the-art Cyber Lab was inaugurated at the

Kolkata Police headquarters on August 10, 2011 by

Partha Chatterjee, Minister In-Charge, Information

Technology, Government of West Bengal. The inaugural

ceremony was attended by R.K. Pachnanda, IPS,

Commissioner of Police, Kolkata, the President of

NASSCOM, Pratap Reddy, IPS, Ex-Senior Director, Cyber

Security, DSCI, and other dignitaries. The cyber lab is the

first of its kind in Eastern India. A cyber police station is

already functioning from the city police headquarters

since August 24, 2010 and the lab is expected to

compliment the day-to-day functioning of the police

station.

GESIA Seminar and Awards

A seminar on ‘Emerging Technologies, Trends and

Opportunities for the ICT Industry’ was organised by

GESIA (Gujarat Electronics and Software Industries

Association) with the support of NASSCOM. This was

held on May 9, 2011 in Ahmedabad. An update on

NASSCOM’s e-Governance and Domestic IT Initiatives

was also provided. Ravi Saxena, IAS, Additional Chief

Secretary, Science and Technology, the Government

of Gujarat was the Chief Guest. The event was followed

by the GESIA awards, which were presented to the IT-

BPO companies in Gujarat.

ACMA (Ahmedabad Computer Merchants ’

Association) ICT Show 2011

thThe 8 edition of the ACMA ICT Show 2011 was held in

Ahmedabad from December 16-18, 2011. NASSCOM

supported this along with GIL (Gujarat Informatics Ltd.),

WESTERN REGION

AHMEDABAD


MAIT (Manufacturers' Association for Information

Technology) and GESIA. The show is a focal point for

industry, and attracts investors, buyers, and sellers from

all sections of the industry. The show had several

discussions taking place in parallel and over 139 stalls

showcasing ICT solutions. The event provided a unique

platform to the government of Gujarat to demonstrate

its capabilities to the rest of the country. The inaugural

address was presented by Ravi Saxena, Additional

Chief Secretary, Government of Gujarat, The Chief

Guest was Dr. Ajay Kumar, Joint Secretary-DIT,

Government of India. Present on the occasion were

NASSCOM’s Vice President and Sabyasachi Patra,

Executive Director, MAIT.

Opportunities for Aurangabad for attracting the IT

industry

An exclusive, closed door meeting was organised on

August 4, 2011 in Aurangabad by the Chamber of

Marthwada Industries and Agriculture in association

with NASSCOM. The meeting was held to discuss the

opportunities Aurangabad offered to the IT industry. The

meeting was attended by the City Collector, the City

Police Commissioner and senior representatives from

various industries–legal, academia and the real estate

sector of Aurangabad.

HR Forum

As part of its effort to develop Tier 2/3 locations and get

industry leaders to explore such cities, NASSCOM hosted

an HR event on August 27, 2011 in Bhopal, Madhya

Pradesh. Laxmikant Sharma, Minister of Technical and

Higher Education, Government of Madhya Pradesh

was the Chief Guest at the function.

The one-day seminar drew representatives from the

Madhya Pradesh Government, heads of government

institutes, CEOs and business heads, faculty and

students. Around 300 delegates participated in the

event which was hosted by the IES Group of Institutions.

The topics discussed at the conference included the

following: • Be effective in a boundary-less world• Skills and Employability: Changing Trends and

Drivers• Skills gap–Myth or reality?

Dewang Mehta Memorial Lecture 2011The Dewang Mehta Memorial Lecture was organised

on August 29, 2011 in Vadodara by NASSCOM, GIL

(Gujarat Informatics Ltd.) and GESIA. Ashwani Kumar,

AURANGABAD

BHOPAL

VADODARA

IAS, Municipal Commissioner, Vadodara was the Guest

of Honour. The theme of the event was ‘Designing a

Contributive Society.’ V. Srinivas, Founder CEO and

Lead Researcher, Illumine Lab, delivered the keynote.

The event additionally demonstrated the strengths of

the ICT industry sector in Gujarat. It was attended by

more than 450 delegates representing the industry and

academia.

CEO Forum and Council Meeting

The CEO Forum was hosted in Jaipur on September 27,

2011. The welcome note was delivered by Dr. Ajay

Data, CEO, Data Infosys and Chair, NASSCOM, Jaipur

Initiative. Ashwani Singla, MD and Chief Executive,

South Asia, Penn Schoen Berland, spoke on ‘Digitally

yours: Building your brand in the digital world’. The

session discussed how start-ups and SMEs could utilise

the Internet and new technologies to build their brands

with minimum or no investments. The session was very

interactive and attended by 20 delegates. The CEO

Forum get together was followed by the Jaipur Council

Meeting.

CopTech Forum

The CopTech Forum was launched in Mumbai on

January 31, 2011 by the Mumbai Police, along with

NASSCOM and DSCI. The CopTech Forum proposes to

leverage the Cyber Lab in the city, to create a wider,

more participative programme for Cyber Security.

Sanjeev Dayal, Commissioner, Mumbai Police

launched the Forum at a press conference. The purpose

of the initiative is to deepen the collaboration between

the enforcement agency(ies) such as the Mumbai

Police, Technology/Security companies, Security and

legal professionals/experts and members of academia

and other key stakeholders.

IPR Awareness Workshop

NASSCOM and the NMIMS Institute of Intellectual

Property Studies conducted a workshop on the ‘IP

Awareness Programme’ on July 16, 2011 at Mumbai. The

objective of the workshop was to encourage correct

reporting of the legal issues involving intellectual

property rights and provide a better understanding of

the subject and related jargon. The workshop was

attended by 15 professionals.

Maharashtra Government rolls out ‘Tech Saturday’

Event

The Directorate of IT, Government of Maharashtra and

NASSCOM organised the first Tech Saturday event on

JAIPUR

MUMBAI


November 5, 2011 in Mumbai. The theme of the event

was ‘Learning through fun and education.’ The target

audience was the employees at Mantralaya. The event

will now happen on the first Saturday of every month.

The basic idea is to inculcate a liking for Internet and IT,

and remove the fear of IT from the minds of the

bureaucracy. The event attracted around 400

employees t. Microsoft had also installed a gaming

console at the venue.

Interaction of the IT Industry with the Pune Police

A session was jointly conducted by NASSCOM and the

Pune police on February 14, 2011 was jointly conducted

by NASSCOM and the Pune Police. The session was

attended by the Commiss ioner, Addit ional

Commissioners and Joint Commissioners of the Pune

Police force. Around 58 representatives from NASSCOM

member companies also participated in the meet. A

draft of Do’s and Don’ts regarding transportation and

safety of women employees was presented during the

session. A presentation was made by Wipro on its ‘Smart

Transportation System and the role of the GPS

Management System’ in its transport vehicles for

employees.

Session on ‘Impact of Sunset of STPI and Budget Analysis

2011’

NASSCOM, in association with MCCIA and SEAP

(Software Exporters’ Association of Pune) organised the

session on March 16, 2011 in Pune. The session was

attended by more than 70 participants from 56

organisations.

Event wi th ACMA (Automot ive Component

Manufacturers Association of India)

NASSCOM and ACMA organised an event for Auto

Component Manufacturers and IT Companies to

collaborate and promote IT Adoption in the

manufacturing segment. The event was held in Pune on

May 10, 2011.

Industry and Media meet

NASSCOM, in association with MCCIA and SEAP,

conducted an Industry and Media meet to share

various IT and e-governance initiatives of the

Government of Karnataka. The session, held on August

31, 2011 was addressed by M.N. Vidyasahankar,

Department of IT, BT and S&T, Government of

Karnataka; J. Parthsarathy, Director, STPI Bangalore and

Anant Sardeshmukh, Executive Director General,

MCCIA Pune. The event drew more than 40 delegates

from across the industry and was well appreciated. The

main highlight was on the BangaloreIT.biz 2011 event,

PUNE

which was held from October 18-20, 2011 in Bangalore.

It was followed by a discussion on the various IT and e-

governance initiatives undertaken by the Government

of Karnataka.

Cyber Safe Week 2011

The Cyber Safe Week is an annual awareness event

which aims at creating cyber safety related awareness

among school and college students as well as the

citizens of Pune. This event is a joint initiative rolled out by

the Pune Police, DSCI and NASSCOM. This was the third

edition of the event. It was inaugurated by Dr. A.P.J.

Abdul Kalam, former President of India. The event

focused on various sectors such as law enforcement

(police), judiciaries, IT industry, hospitality, educational

institutes, banking or financial sectors, and internet and

telecom service providers. The concluding remarks

were del ivered by Dr. Meeran Borwankar,

Commissioner of Police, Pune. More than 300 sessions

were conducted across schools, colleges and housing

societies in six days from October 10-15, 2011.

CEO Forum

The session on ‘Change Leadership, the Importance of

Change’ was held on February 24, 2011 in Noida. It was

addressed by Curtis Bateman, President, Who Moved

my Cheese Foundation. He spoke about how change

was an important component of everything people did,

especially in the IT-BPO industry. From high growth to

high attrition, programme management to process

transition, transformational projects to business process

re-engineering, change manifested itself in many ways.

The session was attended by 30 CEOs representing

NASSCOM member companies.

NASSCOM Business Excellence Colloquium

The NASSCOM Business Excellence Colloquium was

organised for the Northern Region on April 29, 2011 in

Delhi. Sessions were held on CMMI, Agile, Estimation and

Testing. The event was attended by around 70

delegates.

Workshop on ‘Sexual Harassment at Work Places’

The workshop held on May 19, 2011 in Gurgaon, was

conducted by NASSCOM in association with

Interweave. It dealt with how employees needed to

deal with sexual harassment cases in the workplace

and how in-house committees could address this issue.

The workshop was attended by 37 delegates and very

well received.

NORTHERN REGION

NATIONAL CAPITAL REGION (NCR)


Session on ‘Visa Issues and Challenges’

A two-hour long discussion was held on the ‘Challenges

faced by companies while applying for Visas in

countries like the US, UK, Europe, Canada.’ The session

was held on June 24, 2011 in Delhi and was attended by

over 75 delegates.

Workshop on ‘New age technologies’

The workshop held on July 8, 2011 in Chandigarh was led

by Sunil Singh, Managing Director, Global Logix. The talk

was attended by about 20 organisations based in

Chandigarh.

e-Revolution 2011

NASSCOM was the knowledge partner of e-Revolution,

an annual event hosted in Chandigarh to promote

technology businesses in the region. The conclave was

held from September 23-24, 2011 in Chandigarh. It was

jointly organised by Cyber Media, STPI and the

Chandigarh Administration. Shivraj Patel, Governor of

Punjab was the Chief Guest. Other dignitaries and

industry members present at the inaugural included:

Vijoy K. Singh, Secretary IT and Finance, Chandigarh

Administration, Dr. S.S. Channy, Principle Secretary,

Industries, Government of Punjab, Dr. Omkar Rai,

Director General, STPI, Raman Roy, Chairman and

Managing Director, Quatrro Global Services Pvt.

Limited; And Ganesh Lakshminarayanan, Managing

Director, Dell India.

Advantage Manesar

A panel discussion on ‘Advantage Manesar’ was

organised by ET NOW with NASSCOM as the knowledge

partner. It was held on September 26, 2011 in Manesar.

The event was organised to analyse the suitability of

Manesar as a potential IT-BPO destination, an extended

version of Gurgaon. NASSCOM’s President was the

Chief Guest at the meet, and set the backdrop for the

two panel discussions on Policy Initiatives and

Operational Experiences that followed.

Delegation to Rohtak

A visit to Rohtak was organised by NASSCOM on July 27,

2011. The delegation had representatives from

organisations like Cognizant, Cushman & Wakefield,

Dell, Fidelity, Genpact, Inter Globe Technologies and

CHANDIGARH

ROHTAK

MANESAR

WNS. The delegation visited the HSIIDC (Haryana State

Industrial Development Corporation) facility, met with

the officials and interacted with the district

administration officials. This was followed by a visit to the

MDU (Maharshi Dayanand University), an educational

institution set up by the Government of Haryana. The

delegation interacted with the VC and senior faculty

members of MDU which created confidence among

the industry regarding the issue of talent availability.

Post the visit, the group submitted a detailed set of

recommendations to the Government of Haryana,

which covered the following:• Provision of ready infrastructure • Road connectivity from Rohtak to an International

Airport/Gurgaon • Expansion under SEZs

Inward Delegation: National Broadband Network,

Australia

The New South Wales (NSW) Government Business

Office, together with NASSCOM, hosted a seminar on

‘Opportunities for Indian ICT companies in Sydney and

New South Wales, with a focus on the National

Broadband Network (NBN). The event was held on

February 2, 2011 in Bengaluru. The Government of

Australia has announced the roll out of an ambitious

NBN and the seminar provided a platform to inform ICT

businesses in Bengaluru about the business

opportunities that were available in Sydney and the

state of New South Wales, and in particular the

opportunities that the A$ 30 billion NBN offered Indian

ICT companies. Ten delegates from eight companies

attended the seminar.

Health, Safety and Wellness Workshop Series

The session held on May 13 and 20, 2011 was led by ANZ.

It highlighted that changing lifestyles and an

inadequate work life balance, were increasing the

health concerns within the IT-BPO industry. It pointed to

a need for well thought-out practices for Health and

Safety at the workplace. Experts from health, lifestyle

consultants, doctors and safety experts addressed this

series of workshops. The focus was on identifying,

evaluating and controlling factors in the workplace and

operations which may affect the safety, health, security

and well-being of employees, customers, contractors,

visitors and members of the public in their interaction.

The sessions held on both days was attended by 55

delegates from 35 companies.

SOUTHERN REGION

BENGALURU


CHENNAI

COIMBATORE

HYDERABAD

CFO Forum

An exclusive session was held on August 11, 2011 in

Chennai with the CFOs on ‘Direct Taxes Issues faced by

IT-ITeS Sector’. The session had an expert talk and

presentation by N. Madhan, Partner, Ernst and Young. Ir

drew 55 participants from various member companies.

The Director, STPI was also present in the session.

NASSCOM and the TiE session

A session on ‘Leveraging Social Media for Business’ was

organised by NASSCOM and TiE on June 27, 2011 at

Coimbatore. The session was addressed by Sorav Jain,

Echovme. It was attended by more than 50 delegates

including members and non-members of TiE and

NASSCOM.

Speakers Club

This session was held on November 14, 2011 in

Coimbatore to engage with the IT-BPO organisations in

Coimbatore and share with them the various initiatives

that NASSCOM had been working on. The conference

facilitated interactions between the industry and

academia to address some of the challenges faced by

the Industry with respect to availability of deployable

talent, growth of domestic business, good practices

around talent attraction/retention, and meeting the

talent needs of MSME in the region. This session was

attended by 30 delegates.

Interactive Session with the US Consul General

This session held on January 28, 2011 in Hyderabad was

addressed by Katherine. S. Dhanani, Consul General,

U.S. Consulate, Hyderabad. Dhanani threw light on the

various aspects of the Indo-US business relationship with

specific reference to the IT-BPO industry in the current

context of US economy. At a macro level she addressed

the recent government policies and their perceived

influence on the Indian IT-BPO industry. The session was

attended by 45 participants.Freedom Ride 2011

The Freedom Ride 2011 is India's biggest corporate

cycling event to commemorate India's 64 years of

Independence. The event was organised in succession

for the third time on August 15, 2011, in Hyderabad.

The cycling event was organised by The Atlanta

Foundation which promotes career enhancing

educational programmes for underprivileged students.

The members of NASSCOM GIC Forum helped in rolling

out the cycling event. More than 35 corporates and

over 1800 cyclists took part in the ride. The event was

also supported by prominent industry bodies like IT’sAP,

AMCHAM and TiE. The event drew participation from

organisations like Infosys, Invesco, Learnasium, Talent

Sprint, Wells Fargo, the Aliens Group, Broadridge, CA,

GE, Deloitte, United Health Group, the HBC (Hyderabad

Bicycling Club) and many more.

Event: Can Mysore be the Next IT-BPO Super-Hub?

NASSCOM organised a meeting of key stakeholders

including the state government, the corporate sector,

industry associations and academia so that they could

collaborate to address the issues that were proving to

be bottlenecks in Mysore becoming a global hub. M.N.

Vidyasankar, IT Secretary of Karnataka was the Chief

Guest at the event. Held on March 28, 2011 in Mysore,

the meet was supported by CII over 35 companies, who

sent their representatives. The key challenges that were

discussed included talent shortages and real estate

prices. A working group has been formed to take things

forward. The Regional Council (RC) members also

attended the programme and provided their inputs. A

few RC members also addressed a group of 100 college

students on employment opportunities in the BPO

sector.

Tier-2 Development: Mysore 2.0 – Workshop ‘Sales For

Entrepreneurs’

This workshop, held on May 27, 2011 in Mysore, was

aimed at helping young entrepreneurs to sell their

products and services to early adopters. This hands-on

workshop was the first of a planned series aimed at

entrepreneurs and founders who were responsible for

finding and nurturing early paying customers for their

products or services. The workshop was led by Mukund

Mohan, CEO, EOVL. The full day workshop was

attended by 35 participants from 20 companies as well

as 15 students.

Mysore 2.0 Conference and Expo

A large conference was held on October 15, 2011 in

Mysore to position it as the next IT destination in

Karnataka. It was supported by the Government of

Karnataka. The conference brought together experts

from organisations, investors, government officials and

policy makers. The keynote address was delivered by

Dr. N.R. Narayana Murthy, Chairman Emeritus, Infosys

and Praveen Vishakantaiah, President, Intel India. There

were 300 delegates including CEOs and CIOs from IT-

BPO organisations as well as from diverse industry

sectors. The Expo had 30 stalls showcasing a diverse mix

of products and services. The event was well attended.

MYSORE


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Management Services Pvt Ltd?GE Global Servicing Pvt Ltd?GE Medical Systems (India) Pvt Ltd?Geine Technologies India Pvt Ltd?General Atlantic Pvt Ltd?Genisys Information Systems (India) Pvt

Ltd?GENPACT India?Geometric Ltd?Global e-Business Operations Pvt Ltd?Global Imaging Technologies?Global Infovision Pvt Ltd?Global Talent Track Pvt Ltd?GlobalLogic India Pvt Ltd?Globarena Technologies Pvt Ltd?GlobeOp Financial Services (India) Pvt

Ltd?Globsyn Technologies Ltd?GLOPORE IM SERVICES PVT LTD?GO IP Global Services Pvt Ltd?GoDB Tech Pvt Ltd?Godrej Properties Ltd?Goldman Sachs Services Pvt Ltd?Goldshield Services Pvt Ltd?Goldstone Technologies Ltd?Google India Pvt Ltd?Gradatim I.T. Ventures (India) Pvt Ltd?GrapeCity India Pvt Ltd?GrayCell Technologies Exports?Green Quotient Systems Pvt Ltd?Greytip Software Pvt Ltd?Griffin Education Pvt Ltd?GST IT Services Pvt Ltd?Gujarat Informatics Ltd?Gujarat Narmada Valley Fertilizers

Company Ltd?Gujarat Venture Finance Ltd?Gurukulonline Learning Solutions (P) Ltd?GXS India Technology Centre Pvt Ltd?Gyan Ganga Institute of Technology &

Sciences

H5 Asia Pacific Pvt Ltd?Hackett Group (India) Ltd?Hansa Customer Equity Pvt Ltd?Hanu Software Solutions (India) Pvt Ltd?Harbinger Knowledge Products Pvt Ltd?Hartron Communications Ltd

?

?

?Harvard Business School (I) Research Center

?Hay Consultants India Pvt Ltd?Hazel Infotech Ltd?HCC Real Estate Ltd?HCL Corporation Ltd?HCL Technologies Ltd?Headstrong Services India Pvt Ltd?Health Management and Research

Institute?Heartland Delhi Transcription & Services

Pvt Ltd?Hel ios & Matheson Informat ion

Technology Ltd?Helma Solutions India Pvt Ltd?Hero Management Service Ltd?Heuristics Informatics Pvt Ltd?Hewitt Associates India Pvt Ltd?Hewlett-Packard GlobalSoft Pvt Ltd?Hewlett-Packard India Sales Pvt Ltd?Hexaware Technologies Ltd?Highbar Technologies Ltd?Hinditron Infosystems Pvt Ltd?Hinduja Global Solutions Ltd?Hitachi Consulting Software Services

India Ltd?Hitachi Data Systems India Pvt Ltd?Hitachi India Trading Pvt Ltd?Hi-Tech e Soft (a division of Hi-Tech Gears

Ltd)?Hi-Tech Outsourcing Services?Hi-Tech Robotic Systemz Ltd?Honeywell International (India) Pvt Ltd?Honeywell Technology Solutions Lab Pvt

Ltd?Hot Courses India Pvt Ltd?HOV Services Ltd?HSBC Electronic Data Processing India

Pvt Ltd?HSBC Software Development (India) Pvt

Ltd?HTC Global Services (India) Pvt Ltd?Huawei Technologies India Pvt Ltd?Hughes Systique India Pvt Ltd?Hurix Systems Pvt Ltd?Hyper Quality India Pvt Ltd?HyTech Professionals India Pvt Ltd

I Scribes India Pvt Ltd?i3 Software Pvt Ltd?IBM India Pvt Ltd?IBN Technologies Ltd?IBS Software Services (P) Ltd?iCreate Software India Pvt Ltd?Icreon Communications Pvt Ltd?ICT Academy of Tamilnadu?IDEAS Inc. Management Pvt Ltd?Identlogic Systems Pvt Ltd?IDG Ventures India Advisors Pvt Ltd?IDS Infotech Ltd?IDS Softwares Pvt Ltd?iGATE Global Solutions Ltd?IGS Imaging Services (India) Pvt Ltd?IHG IT Services (India) Pvt Ltd?IIC Services (India) Pvt Ltd?IIC Technologies Pvt Ltd?iInterchange Systems Pvt Ltd?IL&FS Technologies Ltd?ILANTUS Technologies Pvt Ltd?Image Infotainment Ltd?iMantras India Pvt Ltd

?

?Imayam Info Solutions Pvt Ltd?Impact Infotech Pvt Ltd?Impact Systems Pvt Ltd?Impetus Infotech (I) Pvt Ltd?In4velocity Systems Pvt Ltd?iNautix Technologies India Pvt Ltd?Inca Informatics Pvt Ltd?Incessant Technologies Pvt Ltd?Indegene Lifesystems Pvt Ltd?Indevia Accounting Pvt Ltd?Indiagames Ltd?Indian Institute of Management,

Ahmedabad?Indian School of Business?Indu Projects Ltd?Indus Health Plus Pvt Ltd?Indus Net Technologies?Indus Valley Partners (India) Pvt Ltd?Indusa Infotech Services Pvt Ltd?Indusface Consulting Pvt Ltd?iNetFrame Solutions Pvt Ltd?Infinera India Pvt Ltd?Infinite Computer Solutions (India) Ltd?Infinity Infotech Parks Ltd?Info Edge (India) Ltd?Infoanalytica Consulting Pvt Ltd?InfoBeans Systems India Pvt Ltd?Info-Drive Software Ltd?Infogain India (P) Ltd?Infoparks, Kerala?Infopro India Pvt Ltd?Infoserve India Pvt Ltd?InfoSoft Global Pvt Ltd?Infostretch Solutions Pvt Ltd?Infosys BPO Ltd?Infosys Ltd?Infotech Education Society?Infotech Enterprises Ltd?InfoVision Solutions India Pvt Ltd?Infozech Software Ltd?Infrasoft Technologies Ltd?Initto Technologies India Pvt Ltd?InLogic BizCom Pvt Ltd?Innodata Isogen Technologies Pvt Ltd?InnovizeTech Software Pvt Ltd?Insoft.com Pvt Ltd?In-Solutions Global Pvt Ltd?Institute for Development and Research

in Banking Technology (IDRBT)?Institute for Information Industry (India

Branch Office)?Institute of Project Management

Certification?InSync Tech-Fin Solutions Ltd?INSZoom Software India Pvt Ltd?Intec Infocom Pvt Ltd?Integra Software Services Pvt Ltd?Integrated Information Services Pvt Ltd?Intel Technology India Pvt Ltd?Intelenet Global Services Ltd?Inteliment Software Technologies (India)

Pvt Ltd?Intelli Screen Pvt Ltd?Intellicom Contact Centers (A Div. of

Jindal Transworld Pvt Ltd)?Intellicus Technologies Pvt Ltd?Intelligroup Asia Pvt Ltd?Intelliob Technologies Pvt Ltd?Intense Technologies Ltd?Interactive Manpower Solutions Pvt Ltd?Interactive Multimedia Technologies Pvt


Ltd?Interglobe Technologies Pvt Ltd?Intergraph Consulting Pvt Ltd?International Institute of Information

Technology?International SOS Services (I) Pvt Ltd?Interra Information Technologies (India)

Pvt Ltd?Intersil (India) Pvt Ltd?IntersoftKK (India) Pvt Ltd?Intrasoft Technologies Ltd?INTRUST GLOBAL eServices Pvt Ltd?Intuit Technology Services Pvt Ltd?Invensys Development Centre India (P)

Ltd?Invesco (Hyderabad) Pvt Ltd?Invest Northern Ireland?IonIdea Enterprise Solutions Pvt Ltd?Ionnor Solutions Pvt Ltd?iPRIMED Education Solutions Pvt Ltd?iQor Services India Pvt Ltd?IRIS Business Services (India) Pvt Ltd?ISG Novasoft Technologies Ltd (A

company in the K K Birla Group)?iSOFT R&D Pvt Ltd?ITC Infotech India Ltd?itCube Solutions Pvt Ltd?ITTI Pvt Ltd?i-Vista Digital Solutions Pvt Ltd?iViZ Techno Solutions Pvt Ltd?Ivy Comptech (P) Ltd?iYogi Technical Services Pvt Ltd

J. Sagar Associates?J.D.S Technologies Pvt Ltd?J235 Software India Pvt Ltd?Jaguar Overseas Ltd?JamBuster Technologies Pvt Ltd?J a r o I n s t i t u t e o f T e c h n o l o g y ,

Management and Resea?JCB Manufacturing Ltd?JDA Software India Pvt Ltd?Jeevan Technologies India Pvt Ltd?Jetking Infotrain Ltd?Jinkorp International Travel Services Pvt

Ltd?JK Technosoft Ltd?JMR Infotech India Pvt Ltd?John Keells BPO (A Div. of AuxiCogent

BPO Solutions Pvt Ltd)?JP Morgan Services India Pvt Ltd?JSoft Solutions Ltd?Juniper Networks India Pvt Ltd?JuriMatrix Services India Pvt Ltd (Clutch

Group)

K Raheja Realty Pvt Ltd?K7 Computing Pvt Ltd?Kaavian Systems Pvt Ltd?Kale Consultants Ltd?Kallos Solutions Pvt Ltd?Kandor Solutions Pvt Ltd?Karvy Global Services Ltd?Karya Technologies (India) Pvt Ltd?KAV & Co.?Kayako Infotech?KBACE Technologies Pvt Ltd?KCP Technologies Ltd?KDK Softwares (India) Pvt Ltd?Keane India Ltd?Kellogg and Andelson Management

?

?

Services Pvt Ltd?Kenexa Technologies Pvt Ltd?Kensoft Infotech Ltd?Kernex Microsystems (India) Ltd?KG Information Systems Pvt Ltd?KineticGlue Online Communities Pvt Ltd?KLA-Tencor Software India Pvt Ltd?KLG Systel Ltd?Knack Systems & Services (P) Ltd?KnoahSoft Technologies Pvt Ltd?Knowcross Solutions Pvt Ltd?KnowIT Learning Solutions?Konylabs IT Service Pvt Ltd?Korea Trade Centre, Embassy of the

Republic of Korea?Korn/Ferry International Pvt Ltd?KouLa IT Solutions Pvt Ltd?KPIT Cummins Infosystems Ltd?KPMG Advisory Services Pvt Ltd?KRIB Information Services?Kronos Solutions India Pvt Ltd?Kryptos Consulting Services Pvt Ltd?Kumaran Systems Pvt Ltd

La Exactlly Software Pvt Ltd?Lapiz Digital Services (A Div. of

Ultramarine & Pigments Ltd)?Laqsh Job Skills Academy Pvt Ltd?Larsen & Toubro Infotech Ltd?LawQuest?Lazer Ken IT Services India Pvt Ltd?Leading Software Technologies Pvt Ltd?Legasis Services Pvt Ltd?Lepton Software Export & Research Pvt

Ltd?Lexington Soft Pvt Ltd?Lexplosion Outsourcing Pvt Ltd?LG Soft India Pvt Ltd?Lighthouse Info Systems Pvt Ltd?Limtex Infotech Ltd?Lionbridge Technologies Pvt Ltd?Liquidhub India Pvt Ltd?Liqvid eLearning Services Pvt Ltd?Lister Technologies Pvt Ltd?Lloyds TSB Global Services Pvt Ltd?Lodha Developers Ltd?Logica Pvt Ltd

Ma Foi Consulting Solutions Ltd?Maarga Information Systems Pvt Ltd?Madhya Pradesh Agency for Promotion

of Information Technology?Maersk Global Service Centres (India)

Pvt Ltd?Magic Software Pvt Ltd?Magnasoft Consulting India Pvt Ltd?Magnon Solutions Pvt Ltd?Magus Customer Dialog Pvt Ltd?Maharashtra Industrial Development

Corporation?Mahindra World City Jaipur Ltd?MAIA Intelligence Pvt Ltd?Maintec Technologies Pvt Ltd?MakeMyTrip (India) Pvt Ltd?Mane Tech Pvt Ltd?M a n h a t t a n A s s o c i a t e s ( I n d i a )

Development Centre Pvt Ltd?Mann-India Technologies Pvt Ltd?ManSoft Systems Pvt Ltd?Manthan Software Services Pvt Ltd?MarketTools Research Pvt Ltd

?

?

?MASTEK Ltd?Maven Systems Pvt Ltd?Maveric Systems Ltd?Maverick Quality Advisory Services Pvt

Ltd?McAfee Software (India) Pvt Ltd?McKinsey & Company Inc.?McKinsey Knowledge Centre India Pvt

Ltd?Meddiff Technologies Pvt Ltd?Media Lab Asia?MediaTek India Technology Pvt Ltd?Medimanage Insurance Broking Pvt Ltd?Medma Infomatix Pvt Ltd?Medsynaptic Pvt Ltd?Medusind Solutions India Pvt Ltd?Melstar Information Technologies Ltd?Merce Technologies Pvt Ltd?Mercer Consulting (India) Pvt Ltd?MeritTrac Services Pvt Ltd?Metacube Software Pvt Ltd?Metlife Global Operations Support

Center Pvt Ltd?Metro Accounting Center of Excellence

Pvt Ltd?Mexus Education Pvt Ltd?Micro Focus India Pvt Ltd?Micro Informations Pvt Ltd?Micro Technologies (India) Ltd?Microland Ltd?Microsoft Corporation (I) Pvt Ltd?Midland Credit Management India Pvt

Ltd?MIEL e-Security Pvt Ltd?Miles Software Solutions Pvt Ltd?Milestone Interactive Private Limited?Mindchips Consulting Pvt Ltd?Mindcraft Software Pvt Ltd?Mindcrest (India) Pvt Ltd?Mindfire Solutions?MindlogicX Infotech Ltd?MindRiver Information Technologies Pvt

Ltd?Mindteck (India) Ltd?MindTree Ltd?Misys Software Solutions (India) Pvt Ltd?mjunction Services Ltd?MobMe Wireless Solutions Pvt Ltd?mokSa Technologies India Pvt Ltd?Monarch Innovative Technologies Pvt

Ltd?Morgan Stanley Advantage Services Pvt

Ltd?MothersonSumi Infotech & Designs Ltd?Motif India Infotech Pvt. Ltd.?Movico Technologies Pvt Ltd?MphasiS Ltd?MPS Limited?MResult Services Pvt Ltd?Multi Commodity Exchange of India Ltd?Muthayammal Engineering College (A

unit of Muthayammal Educational Trust and Research Foundation)

?Mynd Solutions Pvt Ltd

Nagarro Software Pvt Ltd?Navayuga Infotech Pvt Ltd?Navis India Technologies Pvt Ltd?NaviSite India Pvt Ltd?NDS Services Pay - TV Technology Pvt Ltd?Neev Information Technologies Pvt Ltd

?


?Neilsoft Ltd?Nelito Systems Ltd?Ness Technologies (India) Ltd?Net Solutions?Net Vigil Software Pvt Ltd?NetApp India Pvt Ltd?Netaquila Solutions Pvt Ltd?NetEdge Computing Global Services Pvt

Ltd?Netesoft India Ltd?netGuru Ltd?Netmagic Solutions Pvt Ltd?Netscout Systems India Pvt Ltd?NetScout Systems Software India Pvt Ltd?Netweb Software Pvt Ltd?Network Systems & Technologies (P) Ltd?New Age Software and Solutions (India)

Pvt Ltd?Newgen Software Technologies Ltd?Nexsus Techno Solutions Pvt Ltd?Next Link (P) Ltd?NextBit Computing Pvt Ltd?Nexus India Capital Advisors Pvt Ltd?nhance Engineering Solutions Pvt Ltd?Nihilent Technologies Pvt Ltd?NIIT SmartServe Ltd?NIIT Technologies Ltd?Nishith Desai Associates?Niteo Technologies (P) Ltd?Nitman Software Pvt Ltd?Nitor Infotech Pvt Ltd?Noetix Software India Pvt Ltd?Nokia Siemens Networks Pvt Ltd?Nomura Services India Pvt Ltd?North Shore Technologies Pvt Ltd?Northern Operating Services Pvt Ltd?Nous Infosystems Pvt Ltd?Novartis Development IT (A Div. of

Novartis Healthcare Pvt Ltd)?Novell Software Development (India)

Ltd?Novellus Systems (India) Pvt Ltd?NSE.IT Ltd?NSL Infratech Pvt Ltd?NTrust Infotech Pvt Ltd?Nucleus Software Exports Ltd?NVISH Solutions Pvt Ltd

Oakton Global Technology Services Centre (India) Pvt Ltd

?Oberoi Contact Centre (A Div. of EIH Ltd)?Object Edge India Services Pvt Ltd?Octaware Technologies Pvt Ltd?Offshore Insights Research & Solutions

Pvt Ltd?Olive e-Business Pvt Ltd?Olive Technology Ltd?Omnesys Technologies Pvt Ltd?Omnitech Infosolutions Ltd?One Point IT Consulting Pvt Ltd?One97 Communications Ltd?Ontash India Technologies Pvt Ltd?Ontrack Systems Ltd?Onward Technologies Ltd?OpenXcell Technolabs Pvt Ltd?Optimal Computing Pvt Ltd?Oracle (OFSS) BPO Services Ltd?Oracle India Pvt Ltd?OrangeScape Technologies Ltd?Orbital Outsourcing Services?Origin Learning Solutions Pvt Ltd

?

?Orion Edutech Pvt Ltd?Orkash Services Pvt Ltd?OSS Cube Solutions Pvt Ltd?Outworks Solutions Pvt Ltd?OXIGEN Services (India) Pvt Ltd?Oxygen Consulting Services Pvt Ltd?Ozonetel Systems Pvt Ltd

PACNET (Pacific Internet India Pvt Ltd)?Paharpur Business Centre (A Div. of

Chemical Metallurgical Design Co. Ltd)?Pan Business Lists Pvt Ltd?Pan Gulf Technologies Pvt Ltd?Panamax Infotech Ltd?Pandora Networks Pvt Ltd?Pangea3 Legal Database Systems Pvt

Ltd?Panoramic Universal Ltd?PAR Computer Sciences (International)

Ltd?Paramatrix Technologies Pvt Ltd?P a r i c h a y C o m m u n i c a t i o n &

Technologies Pvt Ltd?Paripoorna Software Solution Service Pvt

Ltd?Parthys Reverse Informatics Analytic

Solutions Pvt Ltd?Patni Computer Systems Ltd?Pawaa Software Pvt Ltd?Payoda Technologies Pvt Ltd?PayPal India Pvt Ltd?PDS Infotech Pvt Ltd?Pegasystems Worldwide India Pvt Ltd?Pennywise Solutions Pvt Ltd?PeopleStrong HR Services Pvt Ltd?Persistent Systems Ltd?Petro IT Ltd?Philips Electronics India Ltd?Phoenix Info Services?Phoenix IT Solutions Ltd?Phykon Solutions Pvt Ltd?Picasso Digital Media Pvt Ltd?Pinnacle Infotech Solutions?Pitney Bowes Software India Pvt Ltd?PK4 Software Technologies Pvt Ltd?Planet PCI Infotech Ltd?Polaris Financial Technology Ltd?Polo Queen Industrial and Fintech Ltd?Posidex Technologies Pvt Ltd?Pradot Technologies Pvt Ltd?Prakash Software Solutions Pvt Ltd?Pramati Technologies (P) Ltd?Pratham Software Pvt Ltd?Praxis Softek Solutions Pvt Ltd?Preludesys India Pvt Ltd?PreMedia Global Pvt Ltd?PricewaterhouseCoopers Pvt Ltd?Principal Global Services Pvt Ltd?Prodapt Solutions Pvt Ltd?Progress Software Development Pvt Ltd?Progressive Infotech Pvt Ltd?Prologic First India Pvt Ltd?Prometric Testing Pvt Ltd?ProMinds Consulting Pvt Ltd?Protiviti Consulting Pvt Ltd?Prudence Techsol Pvt Ltd?PSNA College of Engineering and

Technology?PT Puretesting Software Pvt Ltd?PTC Software (India) Pvt Ltd?Punjab Information & Communication

?

Technology Corporation Ltd?Pyramid IT Consulting Pvt Ltd

QA InfoTech Pvt Ltd?QAI (India) Ltd?QLogic (India) Pvt Ltd?Quadlabs Technologies Pvt Ltd?Quadra Software Solutions Pvt Ltd?Quality BPO Services Pvt Ltd?Quality Engineering and Software

Technologies Pvt Ltd?Qualtech Consultants Pvt Ltd?Quantum Asia Pvt Ltd?Quantum-Link Communications Pvt Ltd?Quatrro BPO Solutions Pvt Ltd?Quest Informatics Pvt Ltd?Quinnox Consultancy Services Ltd?Quint Wellington Redwood India

Consulting Pvt Ltd?QuisLex Legal Services Pvt Ltd?Qwest Telecom Software Services Pvt Ltd

R S Software (India) Ltd?R Systems International Ltd?Raakar Soft Solutions Pvt Ltd?Raheja QBE General Insurance

Company Ltd?Rajalakshmi Engineering College?Ramco Systems Ltd?RAMTeCh Software Solutions Pvt Ltd?Ranal Engineering Services Pvt Ltd?Rance Computer Pvt Ltd?RateGain IT Solutions Pvt Ltd?Rave Technologies (India) Pvt Ltd?RBS Business Services Pvt Ltd?Real Soft (Intl) Pvt Ltd?RealPage India Pvt Ltd?Receivable Management Services India

Pvt Ltd?Records & Data Warehousing Pvt Ltd?Red Hat India Pvt Ltd?rediff.com India Ltd?Reliance BPO Pvt Ltd?Reliance Global Services Pvt Ltd?Reli-e-Marg Software Consultants Pvt Ltd?Religare Technologies Ltd?Research in Motion India Pvt Ltd?Rigel Networks Pvt Ltd?Rightway Solution (India) Pvt Ltd?Rishabh Software Pvt Ltd?RJ Softwares?RM Education Solutions India Pvt Ltd?RMS Risk Management Solutions India

Pvt Ltd?RMSI Pvt Ltd?Robert BOSCH Engineering and Business

Solutions Ltd?Robosoft Technologies?Rockwell Collins India Enterprises Pvt Ltd?RocSearch India Pvt Ltd?Rolta India Ltd?Rooman Technologies Pvt Ltd?RR Donnelley India Outsource Pvt Ltd?RTEngines Software Pvt Ltd

S. P. Jain Institute of Management & Research

?S2S IT Solutions Pvt Ltd?Saama Technologies (India) Pvt Ltd?Saba Software India Pvt Ltd

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?Sabre Travel Technologies Pvt Ltd?Safaltek Software Pvt Ltd?Safe Software and Integrated Solutions

Pvt Ltd?Safenet Infotech Pvt Ltd?Sahara Net Corp Ltd?Sai BPO Services Ltd?SAIC India Pvt Ltd?Saicores Pvt Ltd?Saigun Technologies Pvt Ltd?Saksoft Ltd?Salient Business Solutions Ltd?Samin Tekmindz India Pvt Ltd?Sampoorna Matchjobs.com Pvt Ltd?Samsung Electronics India Software

Operations (SISO)?Samyak Infotech Pvt Ltd?Sanchit Technologies Pvt Ltd?Sankalp Computer & Systems Pvt Ltd?Sankhya Technologies Pvt Ltd?Sankhyaa Learning Pvt Ltd?Sanovi Technologies India Pvt Ltd?Santa Fe India Pvt Ltd?SAP Labs India Pvt Ltd?Sapient Corporation Pvt Ltd?Sapphire Info Solutions Pvt Ltd?Sapple Systems Pvt Ltd?SARANGSoft India Pvt Ltd?Saraswat Infotech Ltd?Sarla Technologies?SAS Institute (India) Pvt Ltd?Sashakta Technologies Pvt Ltd?Sasken Communication Technologies

Ltd?Satellite Infotech Services Pvt Ltd?Sathyabama University (A div. of

Sathyabama Educational Trust)?Sattva eTech India Pvt Ltd?Satyam BPO Ltd?Satyam Computer Services Ltd?Satyam Venture Engineering Services

Pvt Ltd?Savi Infoservices (India) Pvt Ltd?Saviance Technologies Pvt Ltd?SCA Technologies India Pvt Ltd?Schneider Electric India Pvt Ltd?Scope e-Knowledge Center Pvt Ltd?Scope International Pvt Ltd?SDG Software India Pvt Ltd?Seaant Web Technologies Pvt Ltd?Seal Infotech Pvt Ltd?Sears IT & Management Services (India)

Pvt Ltd?Seaton India IT Pvt Ltd?Secova eServices Ltd?Seed Advisors Pvt Ltd?SEED Infotech Ltd?Sella Servizi Bancari S.C.P.A?Senabi Infotech India Pvt Ltd?Sequoia Capital India Advisors Pvt Ltd?Serve All Enterprise Solutions Ltd?Servion Global Solutions Ltd?Seventhsense Technologies Pvt Ltd?Shapoorji Pallonji & Company Ltd?Sharp Software Development India Pvt

Ltd?Shawman Software Pvt Ltd?Shell Business Service Centre (A div. of

Shell India Markets Pvt Ltd)?Sherston Educational Software Pvt Ltd?Shri Ramswaroop Memorial Institute of

M a n a g e m e n t a n d C o m p u t e r Application

?Siemens Information Systems Ltd?Sify Technologies Ltd?Siksha Training & Development Pvt Ltd?Silicomp India Pvt Ltd?Silverskills Pvt Ltd?Singha, Singh Roy & Associates Pvt Ltd?Sisam Mobility Solutions Pvt Ltd?Sitel India Ltd?Skelta Software Pvt Ltd?SkillSoft Software Services India Pvt Ltd?SKP Cross Border Consulting Pvt Ltd?SkyTECH Solutions Pvt Ltd?SLK Software Services Pvt Ltd?Smart Chip Ltd?Smart Cube India Pvt Ltd?SmartBuzz Web Services Pvt Ltd?smartData Enterprises (India) Ltd?Snap-on Business Solutions India Pvt Ltd?SNS Technologies Pvt Ltd?Societe Generale Global Solution

Centre Pvt Ltd?Soft Prodigy System Solutions Pvt Ltd?SoftAge Information Technology Ltd?Softcell Technologies Ltd?Softlink Logistic Systems Pvt Ltd?Softobiz Technologies Pvt Ltd?Softthink Intelligent Solutions Pvt Ltd?Software Associates?Software Data (India) Ltd?Software Paradigms Infotech Pvt Ltd?Software Technology Parks Of India?Sonata Software Ltd?SonicWALL Infosecurity Pvt Ltd?Sony India Software Center (A div. of

Sony India Pvt Ltd)?Sopra India Pvt Ltd?Sorokasoft (India) Pvt Ltd?Sourcebits Technologies Pvt Ltd?SourcePro Infotech Pvt Ltd?Spadeworx Software Services Pvt Ltd?SPAN Infotech (India) Pvt Ltd?Spanco Ltd?Spencer Stuart (India) Pvt Ltd?Speridian Technologies Pvt Ltd?SPI Technologies India Pvt Ltd?SpiderLogic India Pvt Ltd?Sri Shakthi Institute of Engineering and

Technology?Sri Technologies Pvt Ltd?Srishti Software Pvt Ltd?SRM Techsol Pvt Ltd?Sryas Software Pvt Ltd?SSP India Pvt Ltd?ST Infosys Pvt Ltd?STAG Software Pvt Ltd?Standard Chartered Pvt Equity Advisory

(India) Pvt Ltd?Station-e Info Services Pvt Ltd?Steria (India) Ltd?Sterling Information Resources India Pvt

Ltd?Stream International Services Pvt Ltd?Subex Ltd?Suma Soft Pvt Ltd?Summit HR Outsourcing Services Pvt Ltd?Summit Information Technologies Pvt Ltd?SumTotal Systems India Pvt Ltd?Sun Knowledge Pvt Ltd?Sun Life India Service Centre Pvt Ltd

?Sundaram Infotech Solutions (A Division of Sundaram Finance Ltd)

?SunGard Solutions (India) Pvt Ltd?Sunsmart Technologies Pvt Ltd?Suntec Business Solutions Pvt Ltd?Support.com Pvt Ltd?SureSoft Systems Pvt Ltd?Surya Software Systems Pvt Ltd?Sutherland Global Services Pvt Ltd?Suvi Information Systems Pvt Ltd?Suyati Technologies Pvt Ltd?Suyog Computech Pvt Ltd?SVB India Advisors Pvt Ltd?Swarnandhra College of Engineering &

Technology (A div. of 'The Vasista Educational Society)

?Sweans Technologies Pvt Ltd?Swiss Re Shared Services (India) Pvt Ltd?Sykes Enterprises (India) Pvt Ltd?Symantec Software India Pvt Ltd?Symbiosys Technologies?Symphony Services Corp. (I) Pvt Ltd?Synechron Technologies Pvt Ltd?S y n e r g y C o m p u t e r S o l u t i o n s

International Ltd?Synopsys (India) Pvt Ltd?Synova Innovative Technologies Pvt Ltd?Syntel Ltd?Synygy India Pvt Ltd?Sysbiz Technologies Pvt Ltd?Sysnet Associates (India) Pvt Ltd?Systems Plus Pvt Ltd?Systems Valley Pvt Ltd?SYSTIME Global Solutions Pvt Ltd?Systsoft Systems & Software Pvt Ltd

TA Netgables Pvt Ltd?Take Solutions Ltd?Talent Capital India Pvt Ltd?Talentica Software (India) Pvt Ltd?TalentSprint Education Services Pvt Ltd?Talisma Corporation Pvt Ltd?Tally Solutions Pvt Ltd?Tandon Information Solution Pvt Ltd?Tarant Software Pvt Ltd?Tasaa Infosolutions Pvt Ltd?Tata Business Support Services Ltd?Tata Consultancy Services Ltd?Tata Elxsi Ltd?Tata Technologies Ltd?Tata Teleservices Ltd?TaurusQuest Services Pvt Ltd?Tavant Technologies India Pvt Ltd?TaxSpanner.com (Span Across IT

Solutions Pvt Ltd)?Tech Mahindra Ltd?Techies India Inc.?Technicolor India Pvt Ltd?Technoforte Software Pvt Ltd?TECHNOPARK (Electronics Technology

Parks - Kerala)?TechTier IT Solutions Pvt Ltd?TeleDNA Communications Pvt Ltd?Telemune Software Solutions Pvt Ltd?Telerad Tech Pvt Ltd?T e l i b r a h m a C o n v e r g e n t

Communications Pvt Ltd?Temenos India Pvt Ltd?Tenth Planet Technologies Pvt Ltd?TESCO Hindustan Service Centre Pvt Ltd?Texas Instruments India Pvt Ltd

?


?Texcity Software Parks Ltd?Tharakan Web Innovations Pvt Ltd?The Chartered Institute of Management

Accounts?The Information Company Pvt Ltd?The World Bank (IBRD)?Theorem India Pvt Ltd?Think Future Technologies?Thinking Minds.com (I) Pvt Ltd?Thinksoft Global Services Ltd?Thirdware Solution Ltd?Tholons Knowledge Management Pvt

Ltd?Thomson Reuters India Services Pvt Ltd?ThoughtWorks Technologies India Pvt Ltd?TIBCO Software India Pvt Ltd?Tieto Software Technologies Pvt Ltd?Timken Engineering and Research India

Pvt Ltd?TIS India Business Consultants Pvt Ltd?TNQ Books and Journals Pvt Ltd?ToLuna India Pvt Ltd?TopSource Infotech Solutions Pvt Ltd?Total IT Solutions Pvt Ltd?TouchPoint Solutions India Pvt Ltd?TPI Advisory Services India Pvt Ltd?Trade and Investment Office India, State

of Victoria, Australia?Transpacific Software Pvt Ltd?Trayee Business Solutions Pvt Ltd?Trendyworks Technologies Pvt Ltd?Trianz Consulting Pvt Ltd?Tricom India Ltd?Trigyn Technologies Ltd?Trilegal?Trishna Software and Technologies Pvt

Ltd?Trulogix Information Systems Pvt Ltd?TTK Services Pvt Ltd?TUV India Pvt Ltd?TVS Infotech Ltd

UBS (India) Pvt Ltd?UGAM Solutions Pvt Ltd?UL Management Systems Solutions

(India) Pvt Ltd?Unisys Global Services - India (STP Division

of Unisys India Pvt Ltd)?UnitedHealth Group Information

Services Pvt Ltd?UnitedLex BPO Pvt Ltd?Unitforce Technologies Consulting Pvt

Ltd?Universal Legal?UPTEC Computer Consultancy Ltd?US Tech Solutions Pvt Ltd?US Technology International Pvt Ltd?UTL Technologies Ltd?Utopia India Pvt Ltd

Vakrangee Softwares Ltd?Valtech (India) Software Services Pvt Ltd?Valtech India Systems Pvt Ltd?Value One Infotech Ltd?ValueLabs?ValueSource Technologies Pvt Ltd?Vaneera Hi-Tech?Vayana India Pvt Ltd?Vee Technologies Pvt Ltd

?

?

?Vel Tech Dr. RR & Dr. SR Technical University

?Velocity Software Solutions Pvt Ltd?Venture Infotek Global Pvt Ltd?Verge Technologies Pvt Ltd?VeriSign Services India Pvt Ltd?Verity Knowledge Solutions Pvt Ltd?Verizon Data Services India Pvt Ltd?Versant Technologies Pvt Ltd?Version Systems Pvt Ltd?Vertex Customer Services India Pvt Ltd?Vertex Offshore Services Pvt Ltd?Vertex Software Pvt Ltd?VFS Global Services Pvt Ltd?Vidyatech Solutions Pvt Ltd?Vinove Software & Services Pvt Ltd?Virmati Software & Telecommunications

Ltd?Virtual Employee Pvt Ltd?Virtusa (India) Pvt Ltd?Viscus Infotech Ltd?Vishwak Solutions Pvt Ltd?VISTA InfoSec Pvt Ltd?Vitae International Accounting Services

Pvt Ltd?Viteos Capital Market Services Ltd?Vizual Business Tools Pvt Ltd?VMware Software India Pvt Ltd?Vodafone India Services Pvt Ltd?Volvo India Pvt Ltd?VSM Software Pvt Ltd?VSoft Technologies Pvt Ltd

we45 Solutions India Pvt Ltd?Web Access (India) Pvt Ltd?Web Spiders (India) Pvt Ltd?Webaroo Technology India Pvt Ltd?Webdunia.com (India) Pvt Ltd?WebEx Communications India Pvt Ltd?Webrosoft Solutions Pvt Ltd?Welingkar Institute of Management

Development & Research?Wells Fargo India Solutions Pvt Ltd?Wesley Clover Communication Solutions

Pvt Ltd?West Bengal Electronics Industry

Development Corporation Ltd?WhiteHedge Technologies Pvt Ltd?Williams Lea (India) Pvt Ltd?Winfoware Technologies Ltd?Winman Software Pvt Ltd?Winshuttle Software India Pvt Ltd?Winsoft Technologies India Pvt Ltd?Winzest Edutech Pvt Ltd?Wipro Technologies (Wipro Ltd)?Wisdomleaf Technologies Pvt Ltd?WM Global Sourcing India Pvt Ltd?WNS Global Services (P) Ltd

Xavient Software Solutions (India) Pvt Ltd?Xchanging Technology Services (India)

Pvt Ltd?Xebia IT Architects India Pvt Ltd?XL India Business Services Pvt Ltd?Xoriant Solutions Pvt Ltd?Xpanxion International Pvt Ltd?XS CAD India Pvt Ltd?XSYSYS Technologies Pvt Ltd?Xybion India Pvt Ltd?Xyka Software Pvt Ltd

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Yahoo Software Development India Pvt Ltd

?Yamaha Motor Solutions (India) Pvt Ltd?Yell Adworks India Pvt Ltd?YES Bank Ltd?Yesso BPO Pvt Ltd?Yodlee Infotech Pvt Ltd?Yokogawa IA Technologies India Pvt Ltd

ZANEC Soft Tech Pvt Ltd?Zaptech Solutions?zCon Solutions Pvt Ltd?Zen Quality Assurance Pvt Ltd?Zenith Infotech Ltd?Zensar Technologies Ltd?Zenta Pvt Ltd?Zesty Beanz Technologies Pvt Ltd?Zeta Softech Pvt Ltd?Zinnov Management Consulting Pvt Ltd?Zoho Development Centre (India) Pvt

LtdZynga Game Network India Pvt Ltd

* Includes a few members from whom membership subscription for 2011-12 is still due


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