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This report was prepared by the Finance and Communications Departments of the City of Pitt Meadows

City of Pitt MeadowsB r i t i s h C o l u m b i a

ANNUAL REPORTFor the year ending December 31, 2015

2 City of Pitt Meadows ANNUAL REPORT 2015

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Our Values• Respect• Customer Service• Accountability• Integrity• Collaboration

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Our VisionPitt Meadows is a complete city in a natural setting – a sustainable community that balances growth with the protection of its natural environment.

To maintain a liveable community that provides a wide range of opportunities for individual and corporate citizens to thrive in a sustainable manner.

Section 1 – IntroductionCanadian Award for Financial Reporting 4Mayor’s Message 5Mayor & Council 6Message from the CAO 8Organizational Chart 9Department Profiles & Highlights 102015 Objectives, Measures and Progress 192016 Objectives, Looking Ahead 25 Section 2 – Financial StatementsChief Financial Officer Letter of Transmittal 29Independent Auditor’s Report 36Statement of Financial Position 37Statement of Operations 38Statement of Change in Net Financial Assets 39Statement of Cash Flow 40Notes to the Financial Statements 41Schedule of Tangible Capital Assets and Accumulated Amortization 51Schedule of Tax Levies 52Schedule of Segment Disclosure 53 Section 3 – Statistical AnalysisPopulation, 2011-2015 56Business Licences, 2011-2015 56Building Permit Construction Values, 2011-2015 56Revenues by Source, 2011-2015 57Property Tax Collections, Other Major Levies and Collections, 2011-2015 572015 Assessed Taxable Values 582015 Mill Rates (Per $1,000 Assessed Taxable Values) 58Collections for Other Taxing Authorities 58Assessed Values for General Municipal Purposes, 2011-2015 59Property Tax & Utility Charges on an Average Home, 2015 59Principal Corporate Taxpayers in Pitt Meadows, 2015 60Permissive Exemptions 61Standard Household Costs, 2015 612015 Revenue Sources 622015 Departmental Expenses 62Debt Per Capita, 2011-2015 63Long Term Debt 2011-2015 63Legal Debt Limit, 2011-2015 63Summary of Statutory Reserve Funds, 2011-2015 64Operating Surplus, 2015 64Accumulated Surplus, 2011-2015 65Annual Surplus, 2011-2015 65Acquisition of Tangible Capital Assets, 2011-2015 66Expenses by Object, 2011-2015 66Expenses by Function 2011-2015 67Net Financial Assets (Debt), 2011-2015 67

City of Pitt Meadows ANNUAL REPORT 2015 3

Table of Contents


Canadian Award for Financial ReportingThe Government Finance Officers Association of the United States and Canada (GFOA) awarded a Canadian Award for Financial Reporting to the City of Pitt Meadows for its annual financial report for the fiscal year ended December 31, 2014. The Canadian Award for Financial Reporting program was established to encourage municipal governments throughout Canada to publish high quality financial reports and to provide peer recognition and technical guidance for officials preparing these reports.

In order to be awarded a Canadian Award for Financial Reporting, a government unit must publish an easily readable and efficiently organized annual financial report, whose contents conform to program standards. Such reports should go beyond the minimum requirements of generally accepted accounting principles and demonstrate an effort to clearly communicate the municipal government’s financial picture, enhance an understanding of financial reporting by municipal government, and address user needs.

A Canadian Award for Financial Reporting is valid for a period of one year only. We believe our current report continues to conform to the Canadian Award for Financial Reporting program requirements, and will be submitting it to the GFOA for 2015.

It is my pleasure to present to constituents the 2015 Annual Report for the City of Pitt Meadows. Looking back over the highlights of 2015 made me proud of the work our Council and City staff have achieved over the year and the commitment we have made to informing and engaging the residents of Pitt Meadows in the growth and future of the community. Change and transition are always a part of a growing community like ours, and the past year was no exception. From the parks and recreation transition to a new relationship with our Katzie First Nation neighbours, to ongoing improvements to infrastructure and safety in the city, my Council members and I recognize that Pitt Meadows is at the edge of a new era.

We began the year with a new strategic plan that incorporates this Council’s vision, prioritizing the areas of Corporate Excellence, Economic Prosperity, Community Livability, and Transportation & Infrastructure. Within each focus area we are aligning our corporate initiatives to address the community’s needs and approach the challenges of the future with careful planning and ongoing engagement with citizens.

Council also remains committed to transparency to the public and with this in mind we adopted a Declaration of Open Government Principles, which outlines the City’s commitment in the areas of transparency, public participation, collaboration with the public and other levels of government, and best practices. In this vein, throughout the past year we have hosted several public input opportunities, such as the transportation and taxation town hall meetings and public consultation session on filming practices in the South Bonson area. We encourage public input and feedback within our processes and continue to hear from citizens on issues of concern in the community.

The community’s relationship with our Katzie First Nation neighbours was also a priority. We stood alongside the Katzie in addressing the Sheridan Hill Quarry application and hosted a public information session attended by hundreds. In addition, the City worked with the Katzie leaders to create three service agreements between the two communities, focusing on communications protocols and the provision of water, sewer, and fire protection services. The agreements are the result of a working process between the two Councils and senior staff under the Federation of Canadian Municipalities (FCM) First Nations - Municipal Community Infrastructure Partnership Program (CIPP). Through this journey, the communities not only created strong working partnerships, but also formed a friendship. Our new initiative is a joint working group for economic development which will roll out in the latter part of 2016.

Our parks and recreation services will see a major transition in the upcoming year. In October 2015 the joint service agreement for Maple Ridge Parks & Leisure Services was dissolved and Council and staff have worked diligently ever since to plan for a brand new, independent parks and recreation service in Pitt Meadows. This means putting organizational structure in place, planning for staffing and programs and ensuring a strong financial plan to support the new service. Council’s intention from the start was to offer seamless service, so residents will continue to be able to access the same services in their community that they have before. After the official transition date of October 31, 2016, we will begin a fine-tuning process to ensure the programs and services we offer are what our residents need and want. We look forward to offering a level of customer service that will be tailored to Pitt Meadows residents moving into the future.

Looking ahead we have several issues affecting the community to work with. Council in 2015 approved a new staff position, an Environmental Stewardship Officer, to help ensure the City’s and our partners’ impacts on our local ecosystems and environment are managed with care. Development in the South Bonson area is an ongoing process, and, as always, public safety will be a priority. We will ensure that our police services and paid-on-call fire service are adequately supported and funded.

As a Council, we encourage residents to get involved in the community by volunteering, participating at local Council meetings, and attending public hearings, workshops and information sessions. I encourage everyone to learn about the issues you care about in your community by visiting the City’s website, contacting the helpful staff at City Hall, or emailing Council at [email protected]. We also welcome questions during the regular Question Period at the end of every regular Council meeting.

Sincerely,

John Becker, Mayor [email protected]

Mayor’s Message


John was elected as Mayor in 2014

Mayor John Becker

Mayor and Council

From left to right: Councillor Bill Dingwall, Councillor David Murray, Councillor Janis Elkerton, Mayor John Becker, Councillor Tracy Miyashita, Councillor Bruce Bell, & Councillor Mike Stark.

- Advisory Design Panel - 2nd Alternate- CP Rail Citizens Advisory Committee- Maple Ridge/Pitt Meadows Chamber of Commerce- Maple Ridge & Pitt Meadows Arts Council- Maple Ridge & Pitt Meadows Parks & Leisure Services Commission- Pitt Meadows Airport Society

- Metro Vancouver Aboriginal Relations- Metro Vancouver Board of Directors- Metro Vancouver Utilities- TransLink Mayors Council on Regional Transportation

Appointments to Outside Agencies and Committees:


Appointments to Regional Bodies

“We are aligning our corporate initiatives to address the community’s needs and approach the challenges of the future with careful planning and ongoing engagement with citizens.”

Appointments: - Agricultural Advisory Committee (AAC)- Fraser Basin Council Integrated Flood Hazard Management Committee Advisory Council - Alternate- Maple Ridge - Pitt Meadows Agricultural Association

Councillor Bruce BellBruce was elected to Council in 2008.

Councillor Bill DingwallBill was first elected to Council in 2014.

Appointments: - Agricultural Advisory Committee (AAC) - Alternate- Alouette River Management Society - Alternate- CP Rail Citizens Advisory Panel - Alternate- Fraser Basin Council Integrated Flood Hazard Management Committee- Joint Police Liaison Committee - Alternate- Lower Mainland Local Government Association Flood Control and River Management Committee - Alternate

Councillor Janis ElkertonJanis was re-elected to Council in 2011.

Councillor Tracy Miyashita Tracy was elected to Council in 2008.

- Maple Ridge and Pitt Meadows Parks & Leisure Services Commission - Alternate- Metro Vancouver Board of Directors - Alternate- Municipal Advisory Committee on Accessibility Issues (MACAI) - Alternate- Ridge Meadows Seniors Society - Alternate- UBCM Malcolm Knapp Research Forest Community Advisory Board- Maple Ridge Pitt Meadows Youth Centre Society - Alternate

Appointments: - Active Transportation Committee- Community Events Liaison- Emergency Program Liaison - Fraser Health Municipal Government Advisory Council- Maple Ridge-Pitt Meadows Community Services Council- United Way of the Lower Mainland

Councillor David MurrayDavid was elected to Council in 2011.

Appointments: - Active Transportation Committee - Alternate- Advisory Design Panel - 1st Alternate- Maple Ridge/Pitt Meadows Chamber of Commerce - Alternate- Green Team - Alternate- Maple Ridge & Pitt Meadows Arts Council - Alternate- Maple Ridge and Pitt Meadows Parks and Leisure Services Commission

Councillor Mike StarkMike was first elected to Council in 2014.Appointments: - Alouette River Management Society- Emergency Program Liaison Committee - Alternate- Fraser Valley Regional Library Board - Alternate- Green Team Committee- Lower Mainland Local Government Association Flood Control and River Management Committee

- Maple Ridge - Pitt Meadows Community Services Council - Alternate- Pitt Meadows Airport Society - Alternate- Pitt Meadows Community Police Group - Alternate- Ridge Meadows Youth and Justice Advocacy Association - Alternate- Mayors Council on Regional Transportation (TransLink) - Alternate- Pitt Meadows Day Society - Alternate- UBC Malcolm Knapp Research Forest Community Advisory Board - Alternate- United Way of the Lower Mainland

- Maple Ridge & Pitt Meadows Parks & Leisure Services Commission - Alternate- Municipal Advisory Committee on Accessibility Issues (MACAI)- Pitt Meadows Day Society- Pitt Meadows Heritage & Museum Society - Alternate- Ridge Meadows Seniors Society

Appointments: - Advisory Design Panel- Fraser Valley Regional Library- Joint Police Liaison Committee- Maple Ridge - Pitt Meadows Agricultural Association- Maple Ridge and Pitt Meadows Parks & Leisure Commission - Alternate- Pitt Meadows Community Police Group- Ridge Meadows Youth & Justice Advocacy Association

- Maple Ridge and Pitt Meadows Parks & Leisure Services Commission- Pitt Meadows Airport Society - Alternate- Pitt Meadows Community Police Group - Alternate- Pitt Meadows Heritage and Museum Society- Mayors Council on Regional Transportation (TransLink) - Alternate- Maple Ridge Pitt Meadows Youth Centre Society


I am pleased to present the City’s 2015 Annual Report. Each year this report is prepared within the requirements of the Community Charter ; it highlights our corporate vision, our financial statements at the close of 2015, our achievements over the past year, and goals for the coming year. It is also our report to the community about our direction and vision for the City.

It was my honour to be appointed by Mayor and Council to the position of Chief Administrative Officer in early 2016. As part of the corporate leadership team for the past few years, I have witnessed the hard work and dedication that has gone into each year of strategic planning for the community. These plans build on the long-term goals of improving the quality of life for all of our citizens by renewing our capital infrastructure, focusing on core services through service excellence, and maintaining a healthy and safe community. It is the result of this work at the Council level, and the daily work executing these plans by the staff at the City of Pitt Meadows that makes the community a great place to live, work and play.

In 2015 it was announced that our 20-year joint service agreement with Maple Ridge for the Maple Ridge Pitt Meadows Parks & Leisure Service would come to an end. For Pitt Meadows, this meant a great opportunity to build a brand-new parks and recreation service that is tailor-made for the community. Council’s priority in this initiative is to provide “seamless service” – programs and services that were available in Pitt Meadows under the joint program will continue to be available after the transition on October 31, 2016. After that time, we will have the opportunity to fine-tune, and with public input, offer programs customized to what residents want to have and enjoy.

Another major outcome of 2015 was the work of the Citizen’s Committee for Open Government. This group of citizens met several times throughout the year and worked diligently to come up with 23 recommendations for how the City can improve openness and transparency with the residents we serve. This led to Council adopting, among other initiatives, a Declaration of Open Government Principles; a commitment to transparency, public participation, collaboration with the public and other levels of government, and best practices.

We have also placed a focus on maintaining our infrastructure, both in our financial planning and maintenance schedule to ensure the City’s needs are addressed going forward. This includes traffic crossing improvements, maintenance and clearing of the Katzie Slough, and McKechnie pump station upgrades.

Other highlights throughout 2015 include public consultation for taxation, transportation, and filming practices; communication and enforcement of Stage 3 water restrictions throughout the Metro Vancouver region; and hosting a public information meeting on the Sheridan Hill Quarry application, a process through which hundreds of residents voiced their concerns about the environmental impact of the proposed mine on the surrounding community. These projects could not be a success without the participation of the public, and staff remains committed to working with residents to engage and inform as part of our open government principles.

I look forward to the continued work by our staff and Council in ensuring the continued success of Pitt Meadows; from long-term strategic planning, to the day-to-day work performed by our employees, as well as input and engagement by citizens. I am truly proud to be a part of the continued growth and careful planning for the success of the community. Sincerly,

Mark Roberts, CAO

Message from the


Chief Administrative Officer

Manager of Corporate Administration

Mayor John Becker

Chief Administrative Officer

RCMP, OICGM, Community

Development, Parks & Recreation

Director of Operations & Development Services

Director of HR, IT & Communications

Director of Finance & Facilities Director of Fire Services

Manager of Development Services

Manager of Information Technology

Manager of Financial Planning & Accounting

Assistant Fire Chief/FirePrevention Officer

Operations Superintendent

Assistant Fire Chief/FireTraining Officer

COUNCILLORSBruce Bell

Bill DingwallJanis Elkerton

Tracy MiyashitaDavid Murray

Mike Stark


Organizational Chart


City of Pitt Meadows Departments Profiles and Highlights from 2015

General GovernmentOffice of the CAO

The Chief Administrative Officer (CAO) is responsible for the overall administration of municipal operations in accordance with the objectives, policies and plans approved by Council, and directs, leads, and coordinates the activities of various City departments; working to ensure that municipal operations are responsive to community needs

The CAO also directly oversees the administration of the City’s Emergency Management Program, including staff training, emergency pre-planning, response and recovery, in cooperation with Maple Ridge.

The Legislative Services division is responsible for the administration of the City’s legislative processes, including ensuring that City Council business is conducted in accordance with applicable statutes and bylaws; maintaining corporate records; preparing Council meeting agendas and minutes; contract management and procurement; conducting municipal elections; responding to requests for records under the Freedom of Information and Protection of Privacy Act; and serving as a Commissioner in taking affidavits.

Highlights:

- Adoption of a new 2015-2018 Corporate Strategic Plan

- Initiation of a Fire Services Review to assess the sustainability and effectiveness of the City’s fire and rescue service model and identify ways to improve if necessary

- Increased budget transparency and approval of 2016 business plans and budget

- City and Katzie First Nations Community Infrastructure Partnership Program

- Joint School Board & Council meeting to discuss School Board facility planning

- Participation on a number of regional advisory committees, including Regional Administrators Advisory Committee, Metro Vancouver Treaty Advisory Committee, BC Emergency Health Services/Regional Administrators Working Group, Regional Emergency Coordinators Committee/Integrated Regional Emergency Management Committee

- Government relations and external affairs – meetings with Ministers at UBCM: Transportation and Infrastructure; Agriculture; Justice and Attorney, General; BC Emergency Health Services; Advanced Education; Jobs, Tourism and SkillsTraining; Aboriginal Relations and Reconciliation; & Environment



The HR, IT & Communications department provides internal support to the organization through staffing, public interfaces, and outreach.

The Information Technology division is responsible for the day-to-day maintenance of the City’s network servers and related external infrastructure, mobile devices, and business application software for all municipal departments. This division also provides leadership for the planning, development and management of the City’s information technology systems.

The Communications division provides strategic communications planning and advice; leadership and direction for marketing campaigns; media buying, relations and monitoring; online strategy, design and content, as well as, being directly responsible for the first point-of-contact (customer service function) via phone and email for the organization.

Human Resources includes organizational development, recruitment and retention, training and development, performance management, labour relations including collective agreement interpretation and labour management, and occupational health, safety and wellness for our 65 employees.

Highlights:

- Developed Health & Safety Strategic Plan as well as updated terms of reference for joint Health and Safety Committee

- Policy review and development for Human Resources and Health and Safety policies

- Creation of Civic Recognition Policy to recognize citizen achievements

- Expanded social media presence

- Support and promotion of Council activities and events

- Coordinated the request for proposal process for a land-based building, permitting, licensing and taxation system to replace legacy billing, licensing and taxation systems, introduce automated systems for permitting and building inspection, and provide residents with online access to City services

- Implemented new, high definition broadcast audio and video system for live streaming Council meetings

HR, IT &Communications


The Parks and Leisure Services Commission serves both Pitt Meadows and Maple Ridge and is an independent joint policy-making body that works within a budget approved by both city councils. In October 2015, Maple Ridge provided the City of Pitt Meadows with notice that the 21 year old Joint Services Agreement will conclude on October 30, 2016. As a result, Pitt Meadows will be transitioning to an independent Parks and Recreation model effective October 31, 2016.

The department maintains and operates facilities including the Pitt Meadows Family Recreation Centre, the Maple Ridge Leisure Centre, Greg Moore Youth Centre, South Bonson Community Centre, ice and curling arenas, two outdoor pools, and several community halls. This is done in collaboration with various not-for-profit community organizations, agencies and businesses. The department also maintains sites and facilities including the city parks systems which include actively used parkland, sports fields, a substantial number of green-belt areas and trail networks, and operational services.

Highlights:

- Updated Service Agreements with community partners

- Implemented a low-cost Summer Fun Pass for children 3-12 years old

- Supported watering restrictions with tree watering bag program to assist with watering boulevard trees as well as private property trees in a sustainable manner and reduce the number of trees lost in the dry weather period

- Expanded programming through partnerships with the Canuck Autism Network

- A computerized irrigation control system to control changes in one central area for several sport field locations

- Updated the Park Amenity Gift Policy and program system to offer new functionality for planning and permitting

Parks Recreation & Culture


Operations and Development Services

The Operations and Development Services department is made up of two divisions: the Development Services Division and the Engineering and Operations Division.

The Development Services division provides information and services that assist with realizing the aspirations of sustainable growth and community planning envisioned in the Official Community Plan (OCP), and aligns the OCP with the expectations of Council and the Corporate Strategic Plan. Services include development planning and application processing, subdivision approval, building inspection, cross connection control, business licensing, bylaw enforcement, advisory committee support, and sustainability initiatives.

The Engineering & Operations division ensures that the City’s public infrastructure is planned, built, operated, and maintained to the highest standard given available resources. This division is responsible for :

· transportation planning and development servicing; · the drinking water distribution system; · the sanitary sewer collection system; · solid waste collection including garbage, recycling and green waste; · the transportation network including traffic signals, signs, bridges and sidewalks; · drainage and flood protection; · seasonal services such as street sweeping, snow plowing and mosquito control; · construction and maintenance of capital infrastructure; and · fleet and equipment maintenance.


Operations and Development Services

Highlights:

- Upgrades to McKechnie Pump Station

- Controlled pedestrian crossing installed on Hammond Road across from Wildwood Trail, and improved crossing on Harris Road across from West Coast Express Station

- Ford Road bike lane extended from 193 to Baynes Road

- Addressing concerns regarding speed at Park Road and Somerset Drive; removal of curb extensions across Park Road, implementation of new speed limit of 30km/hr

- Began public consultation of film policy and ongoing work on a “hot spot” filming designation

- Bylaw changes to Soil Removal and Fill Deposit Bylaw and Highway and Traffic Bylaw to create road improvements to assist with lessening impact of truck traffic created by quarry near Rannie and Neaves Road

- Development of Good Neighbour Policy/Agreement to promote construction best practices to minimize impacts on neighbours and surrounding community

- Processed Ministry of Energy and Mines “Notice of Work” referral for a mining application on south side of Sheridan Hill. Hosted public information meeting with City Communications and Administration departments

- Supported regional Water Restrictions Stage 3 program

- Spearheaded Medical Marihuana Regulations Working Committee for discussions with Metro Vancouver - agricultural municipalities regarding new provincial regulations

- Developed Business Readiness Statement for Council as well as terms of reference for a Business Readiness Forum

- Supported the City’s procurement process for a new permitting and licensing system that tracks licenses and links permits to the property, and will provide residents with online access to City services


Fire & Rescue Service

The Fire and Rescue Service department provides 911 emergency response and acts as a first point of contact with citizens and visitors for many incident types. Fire & Life Safety Education sessions, directed at a wide variety of community demographic and social groups, provide valuable information and exposure to the dangers of fire and other hazards as well as methodologies to prevent or minimize damage and injury. Outreach is provided to citizens and businesses through related bylaw enforcement, legislated fire safety inspections at public and commercial properties, during formal fire investigations, and within the pre-incident planning process.

Highlights

- Responded to 566 incidents, conducted 266 training sessions, and completed 661 fire safety inspections

- Completion of detailed Fire Service Review reaffirming Paid on Call service delivery model

- Implemented Public Education module in fire department database management system

- Charitable activities in the community raised several thousand dollars for local charities. Muscular Dystrophy drive recognized long time supporter and local child Jordan Wright, who passed in 2015

- Substantial completion of a smoke alarm installation program in partnership with the Katzie First Nation

- Training ground substantially complete and into service, thus saving significant budget annually

- 85 pre-fire plans updated for commercial, multi-family and agricultural properties

- Transitioned training program to new Provincial Structural Firefighters Competency and Training Playbook standard at Full Service Level


RCMP Police Services

The RCMP is contracted through the provincial government by the City of Pitt Meadows. A wide range of policing services is provided to increase public safety within the community. In addition to reactive policing by responding to calls for service, RCMP work pro-actively and collaboratively with both internal and external stakeholders to meet community needs, increase public safety and prevent crime. The main hub of operations, Ridge Meadows detachment, is located in the City of Maple Ridge, supported by a community policing office in Pitt Meadows.

Policing is further enhanced with specialized services in the form of regional integrated teams such as Integrated Homicide Investigation Team (IHIT), Integrated Forensic Identification Section (IFIS), Integrated Police Dog Service (IPDS), Integrated Collision Analyst Reconstruction Section (ICARS), and the Lower Mainland Emergency Response Team (LMERT).

Highlights

- Online crime mapping available on City website for improved transparency for reports/incidents

- Enhanced service delivery from the new Community Policing Office including criminal record checks and electronic finger printing

- Successful auto crime project with focus on reducing risk of vehicles being stolen and vehicles being broken into

- Integrated Pitt Meadows member in the Prolific Offender Suppression Team

- Increased Block Watch and Crime-Free Multi-Housing program participation

- New towing contract efficiency, inclusive of Pitt Meadows community, anticipated to reduce storage fees

- Significant expansion of Closed Circuit Video (CCVE) to increase building, prisoner and asset protection including Pitt Meadows Community Police Station


Finance & Facilities

The Finance and Facilities department provides support for day to day operations of the City through the provision of accounting, banking & investments, budget & business planning, debt management, long-term financial planning, payroll & benefits, tax collection services, reception centre, facility maintenance and facility life cycle planning.

Highlights

- Electronic vendor payments increased from 40% to 52%

- Participated as a stakeholder in the procurement process a for new billing and taxation system that includes online billing functionality for residents

- Unmodified 2014 audit opinion

- Council Expense Policy review to provide clear and understandable definitions and procedures

- Comprehensive asset management plans developed for sewer infrastructure and buildings

- Review of Park Land Development Cost Charges the City collects from new development which assists paying for infrastructure expenditures required to service growth

- Construction and renovation to the Works Yard building completed on time and within budget

Focus Area 1 - Corporate ExcellenceFocus Area 2 - Economic ProsperityFocus Area 3 - Community Livability Focus Area 4 - Transportation & Infrastructure

In 2015 the City of Pitt Meadows undertook many projects and initiatives within Council’s identified focus areas:

Objectives, Measures and Progress


Corporate Excellence Strategic Focus Area 1

What we said we would do What we accomplished

Create a culture that is responsive and focused on customer service across the organization

Be open, transparent and accountable in all our activities

Engage stakeholders in meaningful dialogue

Ensure we are properly structured and resourced to meet the community’s needs

Strive to maintain appropriate balance of taxes and service levels


- Facilitated review of all Council policies related to Administration, Communication, Development Services, Operations and Finance - Awarded a contract for implementation of a new Billing, Permitting, Licensing and Taxation Software system that will replace legacy billing, licensing and taxation systems, introduce automated systems for permitting and building inspection, and provide residents with online access to City services- Provided staff support to Citizen’s Committee on Open Government - Library embarked on a comprehensive staff-delivered customer service training program to coincide with the move to integrated service

- Receivedanunqualifiedauditopinionon2014financialstatements,andno management letter items identifying accounting control issues or inadequate practices - Increasedbudgettransparencyandapprovalof2016businessplansandbudget, includingsignificantincreaseddetailandinformation- Open Government Citizen’s committee struck and recommendations report received- Digital audio system installed in the Committee Room to enhance our live stream capabilities and continuing to support open government and transparency initiatives- Created Freedom of Information and Protection of Privacy Act (FOI & POP) Quick Reference Guide for staff and other forms to facilitate compliance with provisions of the FOI & POP- Updates to City website to increase search capability and mobile function- Preparation of regular quarterly reports to Council

- InvitedresidentstoaTaxationTownHallmeetingtopresenttheproposed2015 budget with an opportunity to ask about the budget and cost drivers- PublicConsultationontheFilmPolicytoaddressconcernswithfilminginOsprey Village/South Bonson areas- Transportation Town Hall Meeting for residents to ask questions of regional transportation authorities and City representatives- Firedepartmentdeliveredover40localschoolprogramsandfirehallvisitsfor multiple age groups- Prepared public consultation material and hosted a public information meeting regarding the Sheridan Hill Quarry application

- Adoptionofanew2015-2018CorporateStrategicPlantoclarifygoalsand expectationsoftheorganizationforthe2015-2018term- Held Council strategic planning sessions resulting in adoption of a strategic prioritiescharttohelpsetorganization’sdirectionfor2015-2016- Implementation of a major CarteGraph software update to provide enhanced tracking of asset activity and provide mobile access to assets and assigned tasks- Adoption of a new, more comprehensive Purchasing and Procurement Policy thatbetterreflectscurrentlawsandindustrybestpracticesforpurchasingand procurement- ReportonFireServiceReviewdeliveredinDecember2015byconsultant. ReportconfirmedvalidityofPaidonCallservicedeliverymodel;many recommendations already implemented- Undertook review of the Park Land Development Cost Charges the City collects from new development which assists paying for infrastructure expenditures requiredtoservicegrowth,withupdatestoCitybylawtoreflectanappropriate rate to fund growth-related projects - Drafted three service agreements with Katzie First Nation for water/waste water andfireservices,andtoestablishcommunicationsprotocol

- Increasedvendorelectronicpayments,savingcostandcreatingstaffefficiencies- Updated service agreements with community partners including the Arts Council, Ridge Meadows Seniors Society, the Artist in Residence program, Agricultural Association, Lapidary Club, and Emerald Pig Theatrical Society- Realizedbudgetandfirefightertimesavingsbybringdedicatedtrainingfacilityinto service and partnering with JIBC and YPK on use of driver training facility- Council Expense Policy reviewed to incorporate best practices and provide guidancetomembersofCouncilonexpendituresthatsupporttheminfulfilling statutorydutieswithcleardefinitionsandprocedures


Provide business friendly customer service

Be consistent in our decision making

Consider business interests in policy development

Support the development of a viable agricultural industry

- Continued participation in the pilot program to allow for one regional businesslicensefortradesbusinesses.Theprogramhasnowbeenadopted on a permanent basis

- Increased detail and budget information provided to Council and the public to enhance budget understanding and inform decision making- Comprehensive Asset Management Plans adopted to two asset groups – Sewer InfrastructureandBuildings,producinga10yearplantoensurethebestoverall health and performance of the City’s infrastructure- Adoption of a more comprehensive Purchasing and Procurement Policy that betterreflectscurrentlawsandindustrybestpractices

- Drafted a Business Readiness Statement for Council as well as terms of reference for Business Readiness Forum- Beganpublicconsultationoffilmpolicyandongoingworkona“hotspot” filmingdesignation

- Domestic water provision to agricultural users is unique and sets Pitt Meadows apartfromtherestofMetroVancouver.Over55%oftheCity’swater distribution system services the rural agricultural area

Economic Prosperity Strategic Focus Area 2


Community Livability Strategic Focus Area 3


Improve opportunities for residents to gather and connect

Provide and encourage a community conducive to safe, healthy living

Promote the conservation and enhancement of our natural environment


- Expanded RCMP social media use for increased community engagement and information sharing providing the public with frequent and faster connectivity to police information- Increased partnership and presence in city signature events such as Katzie Culture Day, CP Holiday Train and A Pitt Meadows Christmas- Sponsored a youth-targeted Earth Day event with community partners and local entertainment- Connected with citizens by hosting a booth at Ridge Meadows Home Show

- Adoption of Council Policy 076 Good Neighbour Agreement Policy to promote best practices of construction to minimize impacts on neighbours and surrounding community- Implemented a Summer Fun Pass for children aged 3-12 as a low cost opportunity to access active lifestyle programs through the summer- Activated Level 1 Emergency Operations Centre in response to August 2015 wind storm event- Two emergency social services activations in Pitt Meadows in 2015- Online crime mapping available on the City website with reports/incidents relating to property crime- Parks & Leisure Services developed Sport and Physical Activity Strategy with community involvement- Closed Circuit Video expansion to Pitt Meadows Community Police Station

- Supportedregion-widewaterrestrictionstoStage3,requiringsignificant enforcement measures and communication with the public- Parks & Leisure Services initiated a tree watering bag program during water restrictions for reduce the number of city and resident owned trees during dry weather period- Participated in regional programs including Organic Waste Diversion Project and VancouverLandfillGasCaptureProjectaspartofthegoaltobecomecarbon- neutral- Sponsored a green waste collection program to encourage residents to clean out storm drains, over 50 households participated

Encourage diversity in the range and mix of housing types

- Preparation of new standards of Maintenance Bylaw to assist tenants living in accommodations that may not be in compliance and to help protect an ensure rental properties are maintained in an acceptable standard of repair

Provide high quality public safety services and programs

- Completion of a detailed Fire Service Review by an independent consultant- Hosted a Crime-Free Multi-Housing event sharing best practices with support from Crime-Free Multi-Housing BC and Provincial Residential Tenancy Branch- Participated in and promoted the annual Shakeout BC Earthquake Drill- Re-established Emergency Management Committee- Organized Emergency Management training for staff- AdoptedtheProvincialFirefighterTrainingPlaybookformatforallfirefighter training - Increased Block Watch and Crime-Free Multi-Housing program participation- ElectronicfingerprintingimplementedatthePittMeadowsCommunityPolicing Office


Proactively plan for replacement of our infrastructure

- Installation of new motor controls and new motor control centre at McKechnie - Drainage Pump Station- Comprehensive asset management plans developed for sewer infrastructure and buildings- Repaving projects - Reconfigurationprojectsincludingextendedbikelanes,eastandwestleftturn lanes on Ford Rd at Harris Rd, added pedestrian controlled crosswalk on Hammond Rd and Wildwood Trail, and Harris Rd at West Coast Express crossing- Water main replacement at Wildwood Cres, Ford Road and McKechnie Rd- Culvert install/replacement projects at Harris Rd/Cranberry Slough, Ford Rd, Sharpe Rd, Old Dewdney, and Hale Rd

Transportation & Infrastructure Strategic Focus Area 4


Determine levels of service and properly fund

- Hosted citizens at a Transportation Town Hall Meeting to allow residents to ask questions of City representatives and regional transportation authorities

Build capacity in our community by supporting initiatives that support sustainability

- Completion of a multi-year initiative to clean vegetation from Katzie Slough, and as a result residents have begun using the Slough for canoeing- Installedacomputerizedirrigationcontrolsystemforseveralsportfieldlocations to allow staff to make changes at the touch of a button, eliminating requirement for staff to travel to facilities to adjust controls

Diversity the methods by which people can get in, around, and out of the community

- Installation of a controlled pedestrian crossing on Hammond Rd at Wildwood Trail and improvement of pedestrian crossing on Harris Rd at West Coast Express Station- Public consultation on Park Road and Somerset Drive reviewing options to improve various concerns at the intersection resulting in removal of curb extensions and new speed limit of 30km/hr and crosswalk high visibility paint- Ford Road bike lane extended from 193 St to Baynes Rd

ENGAGING COMMUNITY


Miss Pitt Meadows 2015 Kyla Malone

Citizen of the Year 2015 Ken Joyner

Lynn Papp Award 2015 Raffi Toscano

Katzie Culture Day

Transportation Forum Pitt Meadows Day

Sheridan Hill Quarry Rallly Warren Byrnell Pitt Meadows Veteran 1930-2016

Earth Day 2015

Corporate ExcellenceEconomic ProsperityCommunity Livability Transportation & Infrastructure

A look at planned projects for 2016, under the direction of Council in the following designated focus areas:

Looking Ahead


Council Priority

- Continue with the implementation of the Billing, Permitting, Licensing and Taxation Software system, to introduce automated systems for permitting and building inspection, and provide residents with online access to City services- Build organizational capacity by growing the organization’s people and facilitating development of their skills, knowledge and abilities- Implement an integrated library service model for customer needs

Looking Ahead: Projects for 2016

Create a culture that is responsive and focused on customer service across the organization

Be open, transparent and accountable in all our activities

- Redevelop the City’s Chart of Accounts to provide asound,methodicalandefficientbasisforeffective financialandoperationalreporting- Implement recommendations of the Citizen’s Committee on Open Government- InstallationofflatpaneldisplaysinCitymeeting room,CounciloverflowandCommunityPolicing Office

Engage stakeholders in meaningful dialogue

- PublicConsultationontrafficcalmingasa continuationofaTrafficCalmingPolicy developed in 2015



- Review and implement strategies and recommendations to transition the Parks & Recreation Services from the current joint service delivery model to a new preferred service delivery model- CartêGraphupgradeandimplementationoffleet and facilities modules- Continue to support and resource the Paid on Call servicedeliverymodelforfireservices


- Based on the building asset plan, condition assessment, and data collected from cartegraph systems, implement a long term plan on a priority basis and within funding constraints- Award a solid waste contract for garbage, recycling and green waste after a Request for Proposals process and review

Economic ProsperityLooking Ahead: Projects for 2016

- Business Readiness Forum to meet with the business community, learn about local business needs

Provide business friendly customer service

Be consistent in our decision making

- Coordinate a quarterly review and update of Council’s Corporate Strategic Priorities

Consider business interests in policy development

- Implementation of a new sign bylaw to improve sign regulationsandreflectcurrentmarketrealities and make the byaw easier to use for business owners, residents, staff and developers

Support the development of a viable agricultural industry

- Small Lot Farming/Kennedy Road Area review and analysis for small lot farming incubator options

Council Priority Outcome: What we will do in 2016



Community Livability

- Provide library collections, programming and services to enhance library customer experience and engagement- Continued well-attended programs and events


Improve opportunities for residents to gather and connect

Provide and encourage a community conducive to safe, healthy living

- Support implementation of recommendations from the Age Friendly Communities Initiative Report- Consult and work with sports user groups for prioritizationonnewsportsfieldinfrastructureand improvements to existing facilities- Complete smoke alarm installation program with Katzie First Nation- Work collectively with the RCMP on emerging marihuana dispensaries

Promote the conservation and enhancement of our natural environment

- HireanEnvironmentalStewardshipOfficerto support engineering, bylaw enforcement, and green team and community environmental concerns- Recycling campaign public outreach to educate the public on where to drop off unwanted items for free or low-cost to reduce items that are illegally dumped or contaminating waste streams

Encourage diversity in the range and mix of housing types

- Infillreviewandpublicconsultation- Preparation of a Community Amenity Policy for affordable housing

Provide high quality public safety services and programs

- Continued Emergency Operations Centre training- Trainandintegrateeightnewrecruitfirefighters- Transition to digital record management (FDM) for all training programs and participants- Revitalize the RCMP Auxiliary Constable program

Transportation & infrastructure

- Develop comprehensive asset management plans for the remainder of our asset groups- Submit an application to support replacement of Pump Station 4 and review alternatives- Drainage Area Four upgrades to repair a breach in the dike discovered in 2015


Proactively plan for replacement of our infrastructure

Determine levels of service and properly fund

- Guidethedevelopmentofalong-termfinancialplan whichcombinesfinancialforecastingwithfinancial/ asset management strategies to address growth and securefinancialsustainability

Supporting initiatives that support sustainability

- Annual celebration of Earth Day with a community event involving business and the community with a large component for youth

Diversity the methods by which people can get in, around, and out of the community

- Continue building relationships and communication with regional partners and stakeholders relating to the need for improvement to the Lougheed Highway Corridor- Reduce collisions in priority intersections by 5% by working with Ministry of Transportation to make improvements, improving signage, and intersection enforcement




Financial Statements


INDEPENDENT AUDITOR’S REPORT

To the Mayor and Council of the City of Pitt Meadows

We have audited the accompanying consolidated financial statements of the City of Pitt Meadows, which comprise the Consolidated Statement of Financial Position as at December 31, 2015, and the Consolidated Statements of Operations, Change in Net Financial Assets and Cash Flow for the year then ended, and a summary of significant accounting policies and other explanatory information.

Management's Responsibility for the Consolidated Financial Statements

Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with Canadian public sector accounting standards, and for such internal control as management determines is necessary to enable the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error.

Auditor’s Responsibility

Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the consolidated financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity's preparation and fair presentation of the consolidated financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Opinion

In our opinion, the consolidated financial statements present fairly in all material respects, the consolidated financial position of the City of Pitt Meadows as at December 31, 2015 and its consolidated results of operations, cash flows, and changes in net financial assets for the year then ended, in accordance with Canadian public sector accounting standards.

Chartered Professional Accountants

Vancouver, British Columbia May 3, 2016

Tel: 604 688 5421Fax: 604 688 5132 [email protected]

BDO Canada LLP600 Cathedral Place 925 West Georgia Street Vancouver BC V6C 3L2 Canada

BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company limited by guarantee,and forms part of the international BDO network of independent member firms.

Statistical Analysis


www.pittmeadows.bc.ca

City of Pitt Meadows12007 Harris Road

Pitt Meadows BC V3Y 2B5Tel: 604-465-5454

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