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Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

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Page 1: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

AppliedConsultation

Roberta Reyes Cordero, JDInterpersonal to Intercultural Communication Consulting

Page 2: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

A Break-Out Exercise

• Concerns

• Problems

• Recommendations

Applied Consultation

Page 3: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

Remember –Working Effectively Means

Agencies & tribes say…

• Mutual respect is the basis for successful consultation

• Final agreement is not as important as building ongoing communication

NATHPO study

Page 4: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

Remember – Four Tools For Intercultural Understanding1. The D. I. E. Rule

2. The “Heavy Metal” Rules

3. Three Satisfactions for Successful Consultation

4. Mindful Communication

Page 5: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

Part 1:Query

What are the important concerns or problems you have regarding:

• Relations with Indian tribes/DoD?

• With the consultation process?

• With related planning efforts?

Page 6: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

Part 2: Process

1. Participants divide into issue groups

2. Groups go to assigned areas

3. In small groups, designate roles:– Facilitator – Recorder – Reporter– Timekeeper

4. Decide on processes• Discussion • Decision-making

Page 7: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

Part 3:Discussion

1. Discuss and define your group’s situation or issue.

2. What changes and improvements would you recommend making?

3. Describe and agree on changes and improvements.

4. Record final recommendations on flipchart paper.

Page 8: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

Part 4:Reporting Recommendation

s1. Each group’s reporter gives

summary of the group’s process and its proposals for change and improvement.

2. Trainers respond to group recommendations and, when appropriate, make additional suggestions.

Page 9: Applied Consultation Roberta Reyes Cordero, JD Interpersonal to Intercultural Communication Consulting

Conclusion

"Mentally, physically and

spiritually, we are all connected

together in a circle. It doesn’t

matter what race we are. We all

have a purpose, and we must

learn to work together.” Franklin Kahn, Navajo/Dine