april 16, 2016 what is media?
TRANSCRIPT
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Calm TechnologyAmber Case - @caseorganiccaseorganic.com - calmtech.com What is Media Conference | University of Oregon | 16 Apr 2016
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50 billion devices will be online by 2020. -Cisco
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Sound good?
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Consider…
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The "Smart" Watch
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The "Smart" Fridge
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The Dystopian Kitchen of the Future
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An era of interruptive technology
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We need a Calm Technology
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The scarce resource in the 21st Century will not be technology.It will be attention. - Mark Weiser
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XEROX PARC: mid-90sMark Weiser John Seeley Brown
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Designing Calm Technology
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I. Technology shouldn’t require all of our attention, just some of it, and only when necessary
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A Tea Kettle
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II. Technology should empower the periphery
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Weather Status Lighting
Hue Lightbulb connected to a weather report
Aaron Parecki@aaronpk 2014
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III. Technology should inform and encalm
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Compass for iPhone
existence.io
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1. Machines shouldn't act like humans2. Humans shouldn't act like machines
IV. Technology should amplify the best of technology and the best of humanity.
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V. Technology can communicate,but it doesn’t need to speak
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LUMOBack Smart Posture Sensor
Buzzes you when you
exhibit poor posture.
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The Roomba Robotic Vacuum Cleaner
:)
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VI. Technology should consider social norms
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Restorative
Normal
Enhancing Fear-inducing
Accepted
Invisible
Technology Social EffectExample
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Feature Phones• Limited Features• Text and Voice Calls • Few apps• Widely adopted over time
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The arrival of the smartphone camera
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Google Glass
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Results• Reduced play• Confusion• Speculation• Fear
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Questions people asked me when I wore Google Glass
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Results• Play (thousands of
apps in the store upon launch)
• Excitement• Widespread adoption
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Don’t surprise customers. Let them know what’s going to happen.
Bring back what people love as special, seasonal editions.
Establish Trust
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VII. The right amount of technology is the minimum amount to solve the problem
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Toilet Occupied Sign
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VIII. Technology should make use of the near and the far
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Evolution of computers over time
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Process as much as possible on the device itself.
…
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I. Technology should require the smallest amount of our attention.
II. Technology should inform and encalmIII.Technology should empower the periphery IV.Technology should amplify the best of technology and
the best of humanityV. Technology should respect social norms VI.Technology can communicate, but doesn’t need to
speakVII.The right amount of technology is the minimum
amount to solve the problemVIII.Technology should make use of the near and the far
Eight Principles of Calm Technology
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Good design allows people to accomplish their goals in the least amount of moves
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Calm Technology allows people to accomplish the same goals with the least amount of mental cost
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A person's primary task should not be computing, but being human.
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The scarce resource in the 21st Century will not be technology.It will be attention. - Mark Weiser
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Calm Technology from O’Reilly books
http://shop.oreilly.com
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Calmtech.com
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Thank you very much!
Amber Case | @caseorganichttp://caseorganic.com
http://calmtechnology.com