ascom vowifi installation manual - tynetec

Doc No. FM0855 issue 3

Advent XT2 Assisted Living Call Management System _________________________________________________________________________________________________

Ascom VoWiFi Installation Manual

i62

Tynetec operates a policy of continual product improvement and reserves the right to modify the specification of its products.

If any variation to the details in this document are suspected please contact Tynetec’s Technical Support.

Tynetec, a business unit of Legrand Electric Ltd Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF. T: +44 (0) 1670 352 371 www.tynetec.co.uk _______________________________________________________________________________________________________________________

Trusted Technology Caring for People


CONTENTS

Section Topic Page

1 Product Overview 3

2 Safety Instructions 4

3 Regulatory Information 5

4 Maintenance & Care 5

5 VoWiFi Overview 6

6 Related Documentation 7

7 Site Wiring Requirements 8

8 VoWiFi System Installation 9

9 Advent XT/XT2 Programming 10

10 Ascom i62 VoWiFi Handset 11

11 Ascom i62 VoWiFi Handset Chargers 12

12 Matrix NENX Lite IP-PBX 13

13 Draytek Vigor AP 903 Access Point 15

14 Mesh Access Point Installation 17

15 Laptop Setup for Draytek Devices 18

16 Check & Upgrade Draytek Firmware 19

17 Upload Draytek Config File 20

18 Mesh Root Setup 21

19 Mesh Node Setup 23

20 Mesh Node Discovery 25

21 Mesh Node Deployment 26

22 VoWiFi System Commissioning 27

23 Specification: Ascom i62 VoWiFi Handset 28

24 Specification: Ascom i62 Desktop Charger & PSU 29

25 Specification: Ascom 6 Bay Charging Rack 30

26 Specification: Matrix NENX Lite IP-PBX 31

27 Specification: Draytek Vigor AP 903 Access Point 32

28 Amendments Record 33


1. PRODUCT OVERVIEW The Ascom VoWiFi system provides a reliable Voice Over IP communication solution that combines the open standard for wireless radio networks and SIP telephony technologies. Utilizing the IEEE 802.11n standard for wireless LAN (WLAN) communications, the Ascom VoWiFi system provides the benefits of increased speed, improved reliability and extended range of wireless transmissions.

The Ascom VoWiFi system allows 2-way voice communications with residents via the Advent XT2 warden call system and between staff, both internally and externally if required.

When the Advent XT2 is operating in onsite mode all alarm calls are reported via the VoWiFi system. When the phone rings the caller will be identified on the display (provided the phone book memory is programmed), when answered a voice message will announce the call type and channel ID before a speech link is opened.

The Ascom VoWiFi system comprises of 2 elements;

1. a bundled package including a Matrix IP-PBX, 2 x i62 VoWiFi handsets c/w chargers and PSU’s 2. a maximum of 8 x Draytek Vigor AP 903 Mesh Access Points

The Matrix IP-PBX is preconfigured so both CO analogue trunks ring all SLT and SIP extensions, it also has its DHCP server enabled. Both Ascom i62 handsets have their WiFi settings and SIP credentials preconfigured as extensions 151 and 152. A maximum of 5 SIP extensions (151 to 155 are possible). The Matrix IP-PBX allows the VoWiFi handsets to integrate with the Advent XT2 warden call system, it also allows access to an outside line to make/receive external telephone calls and VoWiFi handset-handset calling.

One Mesh Access Point (known as the Mesh Root) is always hardwired to the Matrix IP-PBX Ethernet port via a standard UTP Cat5e patch lead, max length 100 metres. Up to a maximum of 7 more Mesh Access Points (known as Mesh Nodes) can be deployed wirelessly around the building to achieve site-wide WiFi coverage. Each Mesh Access Point requires connection to a local mains supply using the plug-top mains adapter supplied. If it’s not possible to power the Mesh Access Points from a local mains supply then they can be powered from an auxiliary 12V DC power supply, but additional site wiring will be required. The Mesh Root supports PoE on LAN Port A1, but an additional PoE switch or PoE injector will be required.

The size/complexity of the building will determine the total number of Mesh Access Points needed to achieve site-wide coverage. The exact positioning of the Mesh Access Points will be established by a site survey prior to commencing the installation.


2. SAFETY INSTRUCTIONS

Read and understand these instructions before use. Refer to the Manufacturers installation and user guides for more information (see section 6 of this manual). Keep all instructions for future reference.

Take care when working on step ladders during installation or service.

Isolate the mains supply before removing covers.

Do not disassemble any part of the system or attempt to repair it yourself.

No user serviceable parts inside. Refer all servicing to qualified service personnel.

PSU’s should only be connected to a 220-240VAC 50/60Hz mains supply. If you are unsure of the type of power supply consult your local power company.

Danger of explosion if rechargeable batteries are incorrectly replaced. Use only Manufacturer approved batteries as specified in this manual.

Only use Manufacturer approved cable during installation. See section 7 of this manual for details of cable type and cable length restrictions.

Mesh Access Points should be located at least 5 metres away from any other electronic equipment. Failure to provide this separation may result in reduced radio range.

Do not locate Mesh Access Points above a radiator or other heat source.

Do not expose Mesh Access Points to direct sunlight.

Do not submerge Mesh Access Points in water and do not use in damp or humid conditions.

Do not drop or expose Mesh Access Points to high vibration or shock.

Do not expose Mesh Access Points to dripping or splashing water. Liquids can cause a failure and/or a fire hazard.

Clean VoWiFi handsets with a damp cloth and a non-abrasive cleaning product. Polish with a dry duster. DO NOT submerge in water or use a wet cloth.

Avoid using harsh, abrasive or corrosive cleaning agents or detergents (e.g. scouring powders, bleaches, polishes, etc.) when cleaning VoWiFi handsets.

At their end of life VoWiFi products should be disposed of and recycled in accordance with the environmental regulations. See the Regulatory Information in section 3 of this manual.


3. REGULATORY INFORMATION

This symbol on the product indicates it complies with all relevant EU Directives as required by law e.g. Radio & Telecommunication Terminal Equipment (RTT&E), Safety of Information Technology Equipment (LVD), Electro Magnetic Compatibility (EMC) and Restriction of Hazardous Substances RoHS. See the Specification for each individual product in section 23 onwards for relevant Approvals. A copy of the complete Declaration of Conformity is available from Tynetec.

This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not be disposed of with other commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place to recycle products using the best available recovery and recycling techniques to minimise impact on the environment, treat hazardous substances and avoid increasing landfill.

For product disposal please contact your supplier and check the terms and conditions of the purchase contract and ensure this product is not mixed with other commercial waste for disposal.

This symbol on batteries indicates separate collection. Batteries contain chemicals that can be hazardous to health and the environment and should not be disposed of in the waste bin.

The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of batteries.

Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.

NTENTS

4. MAINTENANCE & CARE For peace of mind and to ensure your system is maintained to the highest standard Tynetec recommend an annual Maintenance Contract. This will provide vital assistance in times of need from a nationwide team of trained Service Engineers who specialise in warden call systems.

A Preventative Maintenance Visit (PMV) is also recommended, this covers the replacement of all batteries, a full system test, software updates (where applicable) and a Service Certificate.

For more information on Maintenance Contract packages and PMV’s please contact your local Tynetec Approved Installer, a list can be found on our website; www.tynetec.co.uk/installer-locator

MONTHLY MAINTENANCE

The Matrix IP-PBX and Draytek Vigor VP 903 Access Points do not require any regular maintenance, if any items show signs of damage they should be replaced immediately by a Service Engineer. Products needing repair can be returned via the website; www.tynetec.co.uk/returns-policy ANNUAL MAINTENANCE

The rechargeable battery in the VoWiFi handsets will typically need replacing every 2 years or 500 charging cycles. See the specification for the i62 handset in section 23 for details of the replacement battery type.

In the unlikely event that the VoWiFi system needs to be turned-off or reset, please ensure all active calls are actioned before proceeding.

http://www.tynetec.co.uk/installer-locator

http://www.tynetec.co.uk/installer-locator

http://www.tynetec.co.uk/returns-policy

http://www.tynetec.co.uk/returns-policy


5. VoWiFi OVERVIEW The maximum theoretical range for any VoWiFi system is 300 feet (92 metres) outdoors under ideal conditions, in practice this range will rarely be reached due to reflections from nearby buildings, trees, water, etc.

Obstructions inside buildings such as walls and floors will reduce the range, some construction materials such as foil backed plasterboard, reinforced concrete or stone walls will reduce range further.

Environmental conditions such as high levels of transmission at nearby frequencies or emissions from other electrical equipment may also reduce range.

Clear line-of-sight will give maximum radio coverage, it is impossible to state a specific indoor range in advance of a site survey; however, as a guide you can usually achieve 150 feet (46 metres) radius from each Mesh Access Point.

Locating a Mesh Access Point as high and free from immediate obstruction as possible will help to maximise its range. Even if the Access Point is placed in the optimum position it may not always achieve coverage in the most remote corners, if this is the case then additional Access Points will be required.

The Mesh Access Points should always be located at least 5 metres away from the Advent XT2 controller, NTR’s or any other electrical equipment to avoid the risk of interference.

Mesh Access Points must be sited in a dry secure area; they are NOT suitable for outdoor locations.

AVOID LOCATING MESH ACCESS POINTS…

WITHIN 5 METRES OF OTHER ELECTRONIC

EQUIPMENT

DIRECTLY ABOVE A HEAT SOURCE

IN DIRECT SUNLIGHT NEAR TO SPLASHING WATER

IMPORTANT NOTE:

Care must be taken during installation and commissioning of any VoWiFi system to ensure full coverage and correct Mesh Access Point setup. Failure to follow the Manufacturer’s installation and configuration instructions may result in blind spots or calls dropping-out when moving between Mesh Nodes. Always perform several test calls in all extremes of the building with both VoWiFi handsets in use.

S


6. RELATED DOCUMENTATION This manual provides general information regarding the installation of Ascom VoWiFi handsets with the Matrix IP-PBX and Draytek Mesh Access Points.

For more detailed information refer to the Ascom and Draytek installation and user guides. ASCOM DOCUMENTS

You can request copies of the documents listed below from Tynetec’s customer support.

• Quick Reference Guide for Ascom i62 VoWiFi Handset

• User Manual for Ascom i62 VoWiFi Handset

• Configuration Manual for Ascom i62 VoWiFi Handset

• Installation & Operation Manual for Ascom CR3 Charging Rack

DRAYTEK DOCUMENTS

You can request copies of the documents listed below from Tynetec’s customer support.

• Quick Start Guide for Draytek Vigor AP 903 Mesh Access Point

• User Guide for Draytek Vigor AP 903 Mesh Access Point

DRAYTEK APP

A free Draytek Wireless App is available to simplify the setup of the mesh network; https://www.draytek.com/support/knowledge-base/5683

https://www.draytek.com/support/knowledge-base/5683

https://www.draytek.com/support/knowledge-base/5683


PIN No. Cat5e WIRE COLOUR

1 White/Orange

2 Orange

3 White/Green

4 Blue

5 White/Blue

6 Green

7 White/Brown

8 Brown

45

87

3

6

2

1

P10280 TYPE "A"CUT BOTH RESISTORS OFF PCB

45

8

7

3

6

2

1

P10280 TYPE "B"NO RESISTORS BUT DIFFERENT PIN-OUT

7. SITE WIRING REQUIREMENTS ASCOM VoWiFi SYSTEM

ETHERNET EXTENSION

If the Mesh Root Access Point needs to be located where the standard 2 metre UTP Patch lead isn’t long enough, then Cat5e cable and RJ45 wall sockets will be required.

Wire between the wall sockets using Cat5e Ethernet U/UTP cable (Belden Type: 1583E.00B100) or equivalent (Tynetec P/No. YW1731). The total cable length must not exceed 100 metres. For distances greater than 100m an additional Ethernet switch or LAN extender will be required in series.

RJ45 WALL SOCKET (REAR)

ABC FED

IHG LKJ ONM

VUTSRQ

P

ZYX

W

ACT

USB

2.4G

5G

LAN A1

LAN A2

LAN A3

LAN A4

LAN B

asco

m

ACT

USB

2.4G

5G

LAN A1

LAN A2

LAN A3

LAN A4

LAN B

ACT

USB

2.4G

5G

LAN A1

LAN A2

LAN A3

LAN A4

LAN B

RJ45 Wall Socket: Tynetec Part No. P10280

Surface Backbox: Tynetec Part No. O15090

2m UTP Patch Lead: Tynetec Part No. W00402

2m Patch Lead 2m Patch Lead

Cat5e Cable (Max 96m)

Make all 8 connections

Matrix IP-PBX

RJ45 Wall Socket RJ45 Wall Socket

Mesh Root Access Point

Ethernet Port

LAN A1

Mains Adapter


8. VoWiFi SYSTEM INSTALLATION The VoWiFi system can expand up to 8 Mesh Access Points with a maximum of 5 VoWiFi handsets. For larger installations which cannot be covered with 8 Mesh Access Points, or schemes that require more handsets or more complex call routing, then the Ascom IP-DECT system must be used instead.

See Tynetec Drg No. ZXT900 ISS B sheet 7 of 8 for detailed connections

PART NUMBERS

Part No. Description Notes

ZXT963 Draytek Vigor AP 903 Mesh Access Point max 8 per site

ZXT964 Matrix IP-PBX Bundle including 2 x i62 VoWiFi Handsets & Chargers 1 per site

ZXT573 Additional Ascom i62 VoWiFi Handset inc Charger & PSU max 3 per site

ZCS766 CLI Desk Telephone 1 per site

MATRIX CONNECTION

The Matrix IP-PBX interfaces the Advent XT2 to the Mesh Root, it also provides access to an outside line to make and receive external telephone calls.

24VDC - connect to the mains supply via in-line PSU module provided. CO1 - connect to the Advent XT2 DECT 1 output using the RJ11/BT lead provided. CO2 - connect to an external telephone line using the RJ11/BT lead provided. SLT1 - connect to the CLI desk telephone. ETHERNET - connect to the Mesh Root Access Point using the RJ45 patch lead provided. This connection can be extended up to 100 metres using Cat5e cable.

The Matrix IP-PBX is designed for operation with XT2 systems - the Factory Config must be amended if being used with XT systems – see section 12.

Note; in the event of a mains failure the Matrix connects CO1 to SLT1 and the Advent XT2 will only ring the CLI desk telephone.

Ascom i62 VoWiFi Handset (2 supplied - max 5)

Matrix IP-PBX

CLI Desk Telephone

External Tel Line

Advent XT2 Line 1

240V AC

1 Mesh Root and up to 7 Mesh Nodes max per site

Mesh Node CO1

CO2 SLT1

ETHERNET

POWER

LAN A1

PWR

Mesh Root

PWR PWR

PWR Mesh Node

Mesh Node


9. ADVENT XT/XT2 PROGRAMMING The PBX Ring Type must be enabled in the Advent XT/XT2 system programming;

ADVENT XT PROGRAMMING

Enter programming mode on the Advent XT controller go to the General Setup webpage. Enter 01 in the PBX Ring Enable box then press Submit.

Refer to the Advent XT programming manual Doc No. FM0411 for more information. ADVENT XT2 PROGRAMMING

Enter programming mode on the Advent XT2 controller and go to the Onsite & General Setup page. Set the PBX Ring Type Enable check box, press the green button then Apply the change.

Refer to the Advent XT2 programming manual Doc No. FM0815 for more information.


10. ASCOM i62 VoWiFi HANDSET Durable, robust, and feature rich Ascom i62 VoWiFi handsets are designed to enable healthcare personnel to be mobile while still within quick reach in critical situations. The i62 handset is protected against splashing water making it suitable for use in wet room environments. Ascom i62

The 2 Ascom i62 VoWiFi handsets supplied with ZXT964 Matrix IP-PBX bundle have been preconfigured as

SIP extensions 151 and 152;

i62 Wi-Fi settings i62 Handset 1 SIP Credentials i62 Handset 2 SIP Credentials

Wi-Fi SSID: ADVENT Display Name: 151 Display Name: 152

WPA2 Password: LEGRAND1 SIP User: 151 SIP User: 152

SIP Password: LEGRAND1 SIP Password: LEGRAND1

ADDITIONAL i62 HANDSETS Additional Ascom i62 VoWiFi handsets & chargers are available separately – Tynetec Part No. ZXT573.

Note: a maximum of 5 x i62 handsets can be used per site.

Additional i62 handsets are preconfigured as SIP extension 153, this can be changed to 151, 152, 154 or

155, see instructions below;

CHANGING THE SIP SETTINGS ON AN i62 HANDSET

Select the Menu soft key Navigate to Settings and press the Select soft key Now dial 40022 to display the hidden admin menu Scroll to VoIP and press the Select soft key Select Endpoint Number – press the Edit soft key and edit this field to the desired extension number on the Matrix IP-PBX (e.g. 154) and press the OK soft key when done Press the Back soft key several times to return back to the home screen.

For more information refer to the Ascom i62 user manuals (see section 6).

Loudspeaker

Backlit 1.8” TFT 65k Colour Display (176 x 220 pixels)

Soft Keys

End Call Key (and on/off) Call Key

5 Way Navigation Key

Microphone

Headset Connector

Shift/Key Lock

Rear Belt Clip

Sound Off Key

Alpha-numeric Keys

Incoming Call LED

Volume Buttons

Mute Button

Multifunction Button


11. ASCOM i62 VoWiFi HANDSET CHARGERS Each Ascom i62 handset is supplied with a desktop charger and a plug-top mains adapter. Select the UK AC plug from the changeable plugs provided and simply clip into place on the adapter. Ascom DC3-AABA (Tynetec W03037)

OPTIONAL CHARGING RACK

The optional Charging Rack can charge up to 6* Ascom i62 IP-DECT handsets at the same time. This provides charging from one mains socket, eliminating the need for multiple mains sockets, PSU’s and chargers. The Charging Rack can be free-standing desktop mounted or wall mounted. *Note: only 5 Ascom i62 handsets permitted per site.

With the Charging Rack you can benefit from access to fully charged handsets at any time, it is easy to see which handsets are charged and if any are missing. Ascom CR3-ABAC (Tynetec W03036)

The Charging Rack power cord is fitted with an IEC C13 connector and a UK 13A mains plug.

For more information refer to the Ascom CR3 installation and operation manual (see section 6).

Mains Adapter and Changeable Plugs

Charging Rack for up to six i62 IP-DECT Handsets 453mm x 156mm x 98mm (LxWxH)


12. MATRIX NENX LITE IP-PBX The Matrix NENX Lite IP-PBX provides 2 CO analogue trunks for connection to the XT/XT2 system and the outside world, an Ethernet port for up to 5 SIP extensions (VoWiFi handsets) and 2 analogue extensions for standard (SLT) desk telephones.

IP-PBX CONNECTIVITY

XT2 MATRIX NENX LITE CONFIGURATION The Matrix NENX Lite with Tynetec Config Rev 1 is designed for operation with XT2 systems. Calls in on all trunks default to “Department Group” ring group number 300 containing extension 114 (desk phone on SLT1) and SIP extensions 151 to 155. Dial 81 for CO1 (XT2) and 82 for CO2 (outside line). This Rev 6 Config has the correct CLI format set for XT2 and the internal DHCP Server enabled. IMPORTANT: if the Matrix NENX Lite with Tynetec Config Rev 1 is being used with XT systems then the Calling Line Identity Format for Warden Call 1 (CO1) must be changed to First Ring, FSK, Second Ring – see the following page…


12. MATRIX NENX LITE IP-PBX MATRIX NENX LITE CONFIGURATION FOR XT SYSTEMS If the Matrix NENX Lite with Tynetec Config Rev 1 is being used with XT systems then the Calling Line Identity Format for Warden Call 1 (CO1) must be changed to First Ring, FSK, Second Ring; HOW TO CHANGE CO1 CLI FORMAT FOR XT SYSTEMS

Log into the web interface of the Matrix NENX Lite IP address: https://192.168.0.2/ Username: select System Engineer from the drop down list Password: Password1! Select Basic Settings and from the expanded menu then select CO Trunks Select Warden Call 1 and expand the Calling Line Identification format option Click on the drop-down list and select the option First Ring, FSK, Second Ring as shown below;

Then click the Submit button to apply the change…


13. DRAYTEK VIGOR AP 903 ACCESS POINT One Draytek Vigor AP 903 Access Point (known as the Mesh Root) is connected via its LAN A1 Port to the Matrix IP-PBX Ethernet Port using a standard Cat5e UTP Patch lead. Up to another seven Access Points (known as Mesh Nodes) can be deployed and connected wirelessly throughout the building to expand the WiFi coverage.

Each Access Point requires connection to a local mains supply via the 12V DC plug-top mains adapter provided with each unit. Access Points can be powered from an auxiliary 12V DC power supply, but additional site wiring will be required. *Note: the current rating of the PSU and the conductor size used for the site wiring will need to be calculated based on the total number of Access Points and the length of cable. Alternatively the Mesh Root can be powered via a PoE switch (LAN A1 Port only).

Draytek Vigor AP 903

WLAN/WPS BUTTON

Not used in this application. FACTORY RESET BUTTON

This button is only used to restore the factory default settings. Note: this will remove the Tynetec Config. When the Access Point is operating (ACT LED blinking) press and hold the reset button for about 10 seconds until the ACT LED blinks rapidly, release the button and the Access Point will restart with its original factory settings. This can take up to 60 seconds. LAN PORTS

RJ45 Gigabit Ethernet connections for local network devices – only LAN A1 is used in this application. Note: LAN A1 can also be used for powering the Access Point via a PoE connection. POWER PORT/POWER BUTTON

The bullet plug connector for the 12V DC power adapter is on the bottom left hand side, the power on/off button is on the bottom right hand side.

WLAN/WPS Button Surface Mount Enclosure 167 x 107 x 45mm (HxWxD)

2 No. Detachable RP-SMA Antennas

(138mm high)

Factory Reset Button

5 Gigabit Ethernet LAN Ports (1 PoE)

Power Port

Status LED indicators

Power on/off Button

USB 2.0 Port

Tynetec Part No. ZXT963


13. DRAYTEK VIGOR AP 903 ACCESS POINT STATUS LED INDICATORS

There are 9 status LED’s on the front of the Access Point, see the table below;

LED Ref. Status Meaning ACT Blinking Operating normally

Off Power off

USB Off USB device not connected

On USB device connected and ready

Blinking Data is being transmitted via USB

2.4G On 2.4GHz Access Point is active

Off 2.4GHz Access Point is turned off

Blinking Data is being transmitted on the 2.4GHz interface

5G On 5GHz Access Point is active

Off 5GHz Access Point is turned off

Blinking Data is being transmitted on the 5GHz interface

LAN A1 Blinking Data is being transmitted on the Ethernet LAN A1-A4

On Ethernet LAN A1 is connected

Off Ethernet LAN A1 is disconnected

LAN A2-A4 Off Ethernet LAN A2-A4 is disconnected

On Ethernet LAN A2-A4 is connected

Blinking Data is being transmitted on the Ethernet LAN A1-A4

LAN B Off Ethernet LAN B is disconnected

On Ethernet LAN B is connected

Blinking Data is being transmitted on the Ethernet LAN B

STATUS LED’s WHEN USED WITH XT2

The 2.4G and 5G LED’s should be on The ACT and LAN A1 LED’s should be blinking The USB and LAN A2 to LAN A4 and LAN B LED’s should be off. DISABLE STATUS LED’s

It is possible to turn all the LED’s off if desired. Connect into the unit via the Ethernet connection, Login and go to the System Maintenance menu then select Management. In the “Panel Control” section set the Disable LED checkbox then press OK.

Refer to the Draytek Vigor AP 903 quick start & user guide for more information (see section 6).


14. MESH ACCESS POINT INSTALLATION Draytek Mesh Access Points should be fixed to the wall using the plugs and screws included. They should be installed vertically with the antennas at the top. The mounting positions should have been pre-determined by a site survey and should be within 1 metre of a mains supply. They should always be placed so they are not in close proximity to large metal objects such as heating or ventilation pipes/ducts. WALL MOUNTING THE DRAYTEK VIGOR AP 903

1. Drill 2 holes in the wall using a 6.5mm (¼“) drill bit*. The vertical distance between the holes should be 80mm. *assuming the wall plugs, and screws provided are being used.

2. Fit the wall plugs and screws. Tighten leaving sufficient gap for the screw heads to hook into the Draytek rear key holes.

3. Hang the Draytek on the mounting screws and slide down into place. You may need to adjust the screws to ensure a secure fit.

80mm between fixing centres

WALL

Mount vertically with the 2 antennas at the top

LAN A1*

Power

*The Mesh Root requires an Ethernet connection to LAN A1 and Power.

Mesh Nodes only require a Power connection.


15. LAPTOP SETUP FOR DRAYTEK DEVICES Before starting to setup the Mesh Access Points you must ensure your Laptop is set within the IP range and subnet mask of the Draytek devices being programmed. Fig 1

1. On your Laptop; click the Start button, go to Control Panel and double-click on “Network and Sharing Center”. Then select the “Change adapter settings” and click “Local Area Connection”.

2. Right-click and select “Properties” of the LAN Network Port that will be used.

3. Select the “Internet Protocol Version 4 (TCP/IPv4)” and press the Properties button as shown in Fig 1.

4. Enter the IP address, Subnet mask and Default gateway as shown in Fig 2.

5. Press the Advanced… button (also in Fig 2).

Fig 2 6. Press the Add… button shown in Fig 3.

7. Enter a second IP address and Subnet mask

as shown in Fig 4. This sets both ranges that may be needed for accessing the required IP addresses. *Note: if your Laptop is set to “Obtain an IP address automatically” you will have to change this setting back once the programming is complete.

Fig 3

Fig 4

*See Note


16. CHECK & UPGRADE DRAYTEK FIRMWARE IMPORTANT: all Access Points must be setup BEFORE being connected to the Matrix IP-PBX. CHECK FIRMWARE VERSION Connect power to an Access Point and switch on, wait for the 5G & 2.4G LED’s to illuminate. Connect LAN A1 to your Laptop Ethernet port using the UTP Patch lead supplied. Open a web browser and type: http://192.168.1.2 for a new or factory defaulted Access Point. Enter the default User Name of “admin” and the default Password of “admin” and click Login. Go to System Maintenance menu then select Firmware Upgrade as shown below;

Check what Firmware Version is already installed. All Access Points should be running Firmware Version 1.3.3 as this is the tested and supported version. UPDATE FIRMWARE VERSION If an upgrade is required go to; https://www.draytek.co.uk/support/downloads and select VigorAP 903. Download the latest version of the .all file Save this file to a new folder (e.g. Draytek Firmware 1.3.3) and keep for future use. Click the Upload button, select the .all file from the Draytek Firmware 1.3.3 folder, then press Upgrade Wait for the Firmware Update to complete…

IMPORTANT: you must FACTORY RESET the Access Point after a firmware upgrade. To do this make sure the device is powered-up with the ACT LED blinking and the 5G & 2.4G LED’s illuminated. Hold down the Factory Reset button for about 10 secs until the 5G & 2.4G LED’s go out, then wait for about 60 seconds for the device to re-initialise. Check the new Firmware Version 1.3.3 is displayed on-screen.

https://www.draytek.co.uk/support/downloads

https://www.draytek.co.uk/support/downloads


17. UPLOAD DRAYTEK CONFIG FILE IMPORTANT: Access Points must have Firmware Version 1.3.3 BEFORE installing the Config File. All Draytek Mesh Access Points must be uploaded with a Tynetec Config File for them to function correctly with the ZXT964 Matrix IP-PBX and Ascom i62 VoWiFi handsets. This Config File is available to download from the Tynetec on-demand website; http://www.tynetec.co.uk/on-demand/technical-support/advent-xt2/

Save this file to a new folder (e.g. Draytek Config) and keep for future use – you will need it for every Mesh Access Point being setup and installed. CONFIG FILE UPLOAD

Connect power to the Access Point and switch on, wait for the 5G & 2.4G LED’s to illuminate. Connect LAN A1 to your Laptop Ethernet port using the UTP Patch lead supplied. Open a web browser and type: http://192.168.1.2 for a new or factory defaulted Access Point. Enter the default User Name of “admin” and the default Password of “admin” and click Login. Go to System Maintenance menu then select Configuration Backup as shown below; Click the Upload button, select the Config File from the Draytek Config folder, then press RestoreI IMPORTANT: you will be prompted to REBOOT the Access Point after a config file upload. To do this simply switch the unit off for a few seconds then back on again. DO NOT PRESS AND HOLD THE FACTORY RESET BUTTON as this will remove the newly installed config.

http://www.tynetec.co.uk/on-demand/technical-support/advent-xt2/

http://www.tynetec.co.uk/on-demand/technical-support/advent-xt2/


18. MESH ROOT SETUP The Mesh Root is the Access Point connected via LAN A1 to the Matrix IP-PBX Ethernet port. Only one Mesh Root is required per site. MESH ROOT SETUP

Power-up an Access Point to be setup as the Mesh Root - this should have already had its Firmware Version checked and the Tynetec Config installed as described in sections 16 & 17. Wait for the 2.4G and 5G LED’s to illuminate steady. Connect LAN A1 to your Laptop Ethernet port using the UTP Patch lead supplied. Open a web browser and type: http://192.168.1.2 for a new or factory defaulted Access Point. Enter the default User Name of “admin” and the default Password of “Password1!” and click Login. Go to the Quick Start Wizard as shown below;

Operation Mode: select “Mesh - Mesh Root” from the Operation Mode list box then press Next Step>I

WiFi Setup: change the WiFi Name: to “ADVENT” and the WiFi Password: to “LEGRAND1” and de-select the Enable 2nd WiFi checkbox, then press Next Step>I

Admin Password: this is already set as “Password1!” from the Tynetec Config - just press Next Step>I

Finish: a summary of the settings configuration will be shown, press FinishI

Mesh - Mesh Root


18. MESH ROOT SETUP Go to the LAN menu and select General Setup as shown below; In “LAN IP Network Configuration” de-select the Enable DHCP Client checkbox Enter the IP address: 192.168.0.50 (Mesh Root IP address) Enter the Subnet Mask: 255.255.255.0 Enter the Default Gateway: 192.168.0.254 then press OK I


19. MESH NODE SETUP Mesh Nodes are the Access Points connected wirelessly to the Mesh Root. Up to 7 Mesh Nodes can be added per site to increase the VoWiFi coverage. MESH NODE SETUP

Power-up an Access Point to be setup as a Mesh Node - this should have already had its Firmware Version checked and the Tynetec Config installed as described in sections 16 & 17. Wait for the 2.4G and 5G LED’s to illuminate. Connect LAN A1 to your Laptop Ethernet port using the UTP Patch lead supplied. Open a web browser and type: http://192.168.1.2 for a new or factory defaulted Access Point. Enter the default User Name of “admin” and the default Password of “Password1!” and click Login. Go to the Quick Start Wizard as shown below;

Operation Mode: select “Mesh - Mesh Node” from the Operation Mode list box then press Next Step>I

WiFi Setup: change the WiFi Name: to “ADVENT” and the Password: to “LEGRAND1” De-select the Enable 2nd WiFi checkbox and press Next Step>I

Admin Password: this is already set as “Password1!” from the Tynetec Config - just press Next Step>I

Finish: a summary of the settings configuration will be shown, press FinishI

Mesh - Mesh Node


19. MESH NODE SETUP Go to the LAN menu and select General Setup as shown below; In the “LAN IP Network Configuration Setup” de-select the Enable DHCP Client checkbox Enter the IP address: 192.168.0.51 for Mesh Node 1

For Mesh Node 2 enter: 192.168.0.52 through to 192.168.0.57 for Mesh Node 7

Enter the same Subnet Mask: 255.255.255.0 for all Mesh Nodes 1 to 7 Enter the same Default Gateway: 192.168.0.254 for all Mesh Nodes 1 to 7, then press OK I Disconnect the Mesh Node from your Laptop. Repeat the same process for all other Mesh Nodes being deployed on the site. IMPORTANT: all Access Points must have 1.3.3 firmware and the Tynetec Config installed.

192.168.0.51

192.168.0.254

255.255.255.0


20. MESH NODE DISCOVERY Power-up the Mesh Root and all Mesh Nodes Re-connect your Laptop to LAN A1 on the Mesh Root Access Point Open a web browser and type: http://192.168.0.50 Enter User Name “admin” and Password “Password1!” and Login

Go to the MESH menu and select Mesh Setup

Scroll down to the Add Mesh Node section and press the Search button Wait for all devices to appear in the Search List Select the check box next to each device Enter a Device Name for each device e.g. Node 1, Node 2, Node 3, etc. Press the Apply button. Go to the Dashboard view, scroll down to MESH NETWORK and verify all the new devices can be seen. Note: the refresh on this screen is about 60 seconds.


21. MESH NODE DEPLOYMENT The Draytek mesh solution supports a maximum of 8 Vigor AP 903’s in a mesh group, a mesh group includes 1 Mesh Root and up to 7 Mesh Nodes.

IMPORTANT: Mesh Nodes can be a maximum of 3 hops away from the Mesh Root. A free Draytek Wireless App is available to simplify the setup of the mesh network – see section 6. DEPLOYING MESH NODES

1. With your Laptop connected to the Mesh Root in Dashboard view, or your mobile device running the Draytek Wireless App in Dashboard view, power-up the first Mesh Node in the desired location.

2. Check the dB level (signal strength) displayed for the newly deployed Mesh Node, it must be no less than -73dB. For example -74dB or greater will be out of range and you need to move the Mesh Node closer to the Mesh Root. If the dB level displayed is -66dB for example, then it’s possible it can be moved further away from the Mesh Root.

3. Repeat this process for all Mesh Nodes whilst checking the signal strength in Discovery Mode. EXAMPLE DEPLOYMENT MESH NODE FAILURE If a Mesh Node fails, the surrounding nodes automatically re-connect and resume service. assuming there’s sufficient WiFi overlap between nodes to re-establish a network link.

Mesh Root

Mesh Node (hop 1)

Mesh Node (hop 2)

Mesh Node (hop 1)

Mesh Node (hop 1)

Mesh Node (hop 1)

Mesh Node (hop 2)

Mesh Node (hop 3)

The mesh group self-organises links between each node to ensure the best possible speeds. Mesh Nodes further away will connect wirelessly to the nearest Mesh Node, up to 3 wireless hops away.


22. VoWiFi SYSTEM COMMISSIONING This section describes the visual inspection and tests that must be performed after completing the installation and setup of the VoWiFi system. The purpose of the visual inspection and tests is to verify that the installation has resulted in a correctly functioning system. If it appears that a part is malfunctioning while the system is installed correctly (that is, no cabling faults, no configuration faults), refer to the Troubleshooting (chapter V) of the Draytek User Guide for fault finding. WiFi COVERAGE VERIFICATION TESTS

The WiFi coverage verification consists of two tests:

• Mesh Access Point operation test

• WiFi Coverage test

IMPORTANT: ensure that the VoWiFi handset batteries are fully charged before performing the tests. MESH ACCESS POINT OPERATION TEST

The purpose of this test is to check if all Mesh Access Points are operational.

1. Connect to the Mesh Root and view the Dashboard (or use the Draytek Wireless App). 2. Check the WiFi signal strength and route connections of all Mesh Nodes.

After having checked that all Mesh Access Points are operational proceed with the WiFi Coverage test. WiFi COVERAGE TEST

The purpose of this test is to verify that there is satisfactory signal strength to enable good speech quality everywhere within the covered area (rooms, lift shafts, staircases). This test is performed with two handsets and requires two persons.

1. Use one handset to call the other handset. One user of the handset should now start moving around the covered area. Both users must check that a good speech quality is maintained everywhere. Special attention should be paid to areas such as edges of the building and areas behind metal structures where there is a possibility of reduced speech quality.

2. Mark areas where audio break-up or mutes are heard.

When the WiFi Coverage test is complete the results should be evaluated. If the coverage is not sufficient you should review the planning and re-locate or add more Mesh Access Points as required.


23. SPECIFICATION: ASCOM i62 VoWiFi HANDSET

i62 VoWiFi Handset

Manufacturer/Model No. Ascom WH1-AAAA (i62 Talker)

Tynetec Part No. ZXT573 (2 supplied with ZXT964 bundle)

Certification WiFi Alliance 802.11n including WiFi Multimedia

WLAN Security 802.11i (TKIP, AES-COMP) WEP (64/128 bit)

Encryption Protocol SRTP including TLS

Battery Type Lithium Ion 3.7V 900mAh 3.33Wh (Tynetec Part No. W03054)

Discharge/Charge Cycles >=80% capacity left after 400 full charge/discharge cycles

Speech Time Up to 15 hours

Standby Time Up to 100 hours

Charge Time 2.5 hours

Display LED Backlit 1.8” TFT 65k Colours 176 x 220 pixels

Languages 18 + 1 additional downloadable

Earpiece Audio Adjustable in 8 steps of 3dB

Ring Tones 14 different tones adjustable in 8 steps (max 88dBA @ 10cm)

Mechanical

Colour Blue

Dimensions 134mm x 53mm x 26mm (HxWxD)

Weight 135 grams including battery & clip

Environmental

Electromagnetic Immunity EN 61000-4-3 (immunity to electromagnetic fields 10V/m)

ESD Immunity EN 61000-4-2 (8kV contact discharge/14kV air discharge)

Free Fall Test IEC 60068-2-32 (dropped 12 times from 1 metre)

Ingress Protection Rating IP44, IEC EN60529

Operating Temperature Range -5oC to +45oC

i62 Features

Telephone Book 250 entries

Call List Storage 25 (received/dialled/missed calls)

SMS Messaging No

Voice Mail Yes

Keypad Lock Yes (manual/auto)

Keypad Backlight No

User Profiles Yes

Handsfree Yes

Vibration Alert Yes

Led Indicator Yes (incoming call/message)

Sound Off Button Yes

Multifunction Button Yes

Volume Up/Down Buttons Yes

Mic Mute Button Yes

Programmable Soft Keys Yes (3 per profile)

Programmable Hot Keys Yes (9)

Headset Connector Yes (2.5mm)

Bluetooth Headset No

Over Air Software Update Yes


24. SPECIFICATION: ASCOM i62 DESKTOP CHARGER & PSU

Desktop Charger

Supplier/Model No. Ascom DC3-AABA

Tynetec Part No. W03037 (supplied with ZXT964 bundle or ZXT573 i62 handset)

Colour Blue

Enclosure Desktop design, indoor use only


Weight 170 grams

Power Supply

Manufacturer Model No. Phihong PSAC050R-050L6

Safety Approvals CE, RCM, cUL/UL, CB

Emissions Complies with FCC Class B, EN55032 Class B

Immunity EN50082-1, EN 61000-4-2 Level 4, EN61000-4-5 Level 3 1KV

Input Voltage/Current 100-240VAC 50/60Hz 300mA

Output Voltage/Current 5V DC 1A Max

Ripple 200mV Max

Max Power 5 Watts

Efficiency DOE Level VI and CoC V5 Tier2

Short-Circuit Protection Yes

Over-Voltage Protection Yes - not to exceed 7.2V

Over-Current Protection Yes - not to exceed 1.2A (RMS)

Power Supply Mechanical

Colour Black

Enclosure Plug-top design, indoor use only

Changeable AC Plugs UK, Europe, US & Australia

DC Output Connector R/A 1.7mm ID Barrel Plug Centre Positive (9.5mm x 4.0mm OD)

DC Output Cable 1.5 metres

Dimensions 72mm x 45mm x 30mm (HxWxD) exc. AC Plug

Weight 85 grams inc UK AC Plug

Power Supply Environmental

Operating Temperature Range 0oC to +40oC

Operating Humidity 90% RH Max


25. SPECIFICATION: ASCOM 6 BAY CHARGING RACK

Charging Rack

Manufacturer/Model No. Ascom CR3-ABAC

Tynetec Part No. W03036

EU Directives R&TTE-1999/5/EC and ErP 2009/125/EC

Safety Approvals EN 60950-1

EMC Approvals EN 55022 (Class B), EN 301 489-6

Features

No. of Handsets per Rack 6 max (d43/d63/i62 handsets only)

Charge Status Indicated in handset display

Mechanical

Colour Light grey

Material PC/ABS

Enclosure Desktop or wall mounted, indoor use only


Weight 1.6 kilograms

Environmental

Ingress Protection Rating IP30, IEC EN60529

Operating Temperature Range +5oC to +40oC

Operating Humidity 20-90% RH, Non-condensing

Power Supply

Input Voltage/Current 100-240VAC 50-60Hz 0.65A (RMS)

Max Power 155 Watts

Power Cord 2m long fitted with IEC C13 Connector and 13A UK Mains Plug


26. SPECIFICATION: MATRIX NENX LITE IP-PBX

Matrix IP-PBX

Manufacturer/Model No. Matrix NENX Lite

Tynetec Part No. N/A (supplied as part of ZXT964 bundle)

Resources

2 CO (TWT) Analogue Trunks To connect up to 2 Two Wire Trunk lines

5 SIP Extensions To connect up to 5 VoIP Handsets

2 SLT Analogue Ports To connect Single Line Telephone (SLT1)

1 Ethernet Port To connect VoIP users & trunks, programming & CDR reports

Configuration Local and remote programming via web based GUI

Mechanical

Colour Black

Material ABS

Enclosure Desk or Wall Mounted

Dimensions 320mm x 51mm x 200mm (WxHxD)

Weight 1.16kg

Environmental

Ingress Protection Rating IP30

Operating Temperature Range -10oC to +50oC


Power Supply

Manufacturer Model No. ADS-65HI-19A-1

Input Voltage/Current 100-240V AC 50/60 Hz 1.5A

Output Voltage/Current 24V DC 2.5A

Power Consumption 15 Watts (Max)

Enclosure In-line design with 2.0 metre mains lead & 1.2 metre low voltage lead


27. SPECIFICATION: DRAYTEK VIGOR AP 903 ACCESS POINT Draytek Vigor AP 903

Manufacturer/Model Draytek Vigor AP 903

Tynetec Part No. ZXT963

EMC Compliance ETSI EN 300 328

WiFi Compliance IEEE802.11/a/b/g/n/ac Wave 2 Compliant

2.4G WLAN Frequency 2412MHz - 2472MHz, max TX Power: 19.86dBm

5G WLAN Frequency 5180MHz - 5700MHz, max TX Power: 29.86dBm

Interfaces/Controls

Gigabit Ethernet LAN Ports 5 x RJ45 10/100/1000M Base-T (LAN A1 for PoE)

USB Port 2.0 Host

WLAN & WPS Button Wireless LAN on/off and WiFi Protected Setup

Factory Reset Button Yes

Power On/Off Button Yes

LED Indicators 9 (ACT/USB/2.4G/5G/LAN A1 to LAN A4 & LAN B)

Antenna 2 No. 2.4/5 GHz detachable Dipole RP-SMA Male (140mm high)

Management Web Interface (HTTP/HTTPS)

Mechanical

Colour White

Material ABS

Enclosure Wall mounting or free standing, indoor use only

Dimensions 167mm x 107mm x 45mm (HxWxD) - 305mm high with antennas

Weight 370 grams

Environmental

Ingress Protection Rating IP30

Operating Temperature Range 0oC to +45oC


Power Supply

Manufacturer Model No. DSA-18PFR-12 FUK

Input Voltage/Current 100-240V AC 50/60 Hz 0.6A

Output Voltage/Current 12V DC 1.5A

Power Consumption 12 Watts (Max)

Enclosure UK Plug-top design with 1.5 metre low voltage lead

Auxiliary Power Supply

12V DC PSU 300mA standby, max 1.4A active

PoE LAN A1 Port only


28. AMENDMENTS RECORD

The table below lists significant changes to this manual;

Issue Amendments Date

1 First Draft 26/07/19

2 Preliminary issue 31/07/19

3 Tynetec Config info added for Matrix and Draytek 20/09/19

ascom vowifi installation manual - tynetec

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