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El Camino: Course SLOs (BUS) - Computer Information Systems Fall 2017 Assessment: Course Four Column ECC: CIS 11:Help Desk Operations Course SLOs Assessment Method Description Results Actions SLO #1 Dealing with Customers - Identify the communication strategies to build rapport and trust with customers and the proven techniques to handle irate, difficult and demanding customers. Inactive Date: Course SLO Assessment Cycle: 2016- 17 (Fall 2016), 2017-18 (Fall 2017) Course SLO Status: Active Input Date: 05/01/2014 Comments:: Standard and Target for Success: It is expected that 70% of students will score 70% or above on this SLO. % of Success for this SLO: Faculty Assessment Leader: J. Siddiqui Faculty Contributing to Assessment: Action: Students seemed to have confusion in distinguishing between various verbal and non- verbal communication techniques and their applications towards difficult customers. More time and effort needs to be dedicated to clarify the concepts and scope of various communication techniques and their associated issues. (11/08/2018) Action Category: Teaching Strategies Semester and Year Assessment Conducted: 2017-18 (Fall 2017) Standard Met? : Standard Not Met A total of 14 students took this assessment. 3 students (21% students) got between 90% and 100%. 4 students (28% students) got between 80% and 89%. 2 students (14% students) got between 70% and 79%. 3 students (21% students) got between 60% and 69%. 2 students (14% students) got between 0% and 59%. Overall, 9 students (64% students) got 70% or above on this SLO. While students were generally able to comprehend the concept of various Communication Strategies, there were issues in properly understanding the various approaches involved in the choice of communication techniques. This is a difficult concept to understand in the sense that real-life work experience is required, and even seasoned Customer Support professionals struggle in choosing the appropriate combination of communication techniques to handle irate customers. In the future, a guest speaker or a field trip to a local company would assist in meeting the standard of this SLO. (12/20/2017) Additional Information: Laboratory Project/Report - Multiple Lab Assignments spread throughout the semester to test student comprehension of Communication Strategies and Customer Handling. 01/22/2019 Generated by Nuventive Improve Page 1 of 18

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Page 1: Assessment: Course Four Column - elcamino.edu · ECC: CIS 119:Computer Security and Forensics Course SLOs Assessment Method Description Results Actions SLO #1 - Demonstrate the knowledge

El Camino: Course SLOs (BUS) - Computer Information Systems

Fall 2017Assessment: Course Four Column

ECC: CIS 11:Help Desk Operations

Course SLOs Assessment MethodDescription Results Actions

SLO #1 Dealing with Customers -Identify the communication strategiesto build rapport and trust withcustomers and the proven techniquesto handle irate, difficult anddemanding customers.

Inactive Date:

Course SLO Assessment Cycle: 2016-17 (Fall 2016), 2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 05/01/2014

Comments::

Standard and Target for Success: Itis expected that 70% of students willscore 70% or above on this SLO.

% of Success for this SLO:Faculty Assessment Leader: J. SiddiquiFaculty Contributing to Assessment:

Action: Students seemed to haveconfusion in distinguishingbetween various verbal and non-verbal communication techniquesand their applications towardsdifficult customers. More time andeffort needs to be dedicated toclarify the concepts and scope ofvarious communicationtechniques and their associatedissues. (11/08/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard Not MetA total of 14 students took this assessment.

3 students (21% students) got between 90% and 100%.4 students (28% students) got between 80% and 89%.2 students (14% students) got between 70% and 79%.3 students (21% students) got between 60% and 69%.2 students (14% students) got between 0% and 59%.

Overall, 9 students (64% students) got 70% or above on thisSLO. While students were generally able to comprehendthe concept of various Communication Strategies, therewere issues in properly understanding the variousapproaches involved in the choice of communicationtechniques. This is a difficult concept to understand in thesense that real-life work experience is required, and evenseasoned Customer Support professionals struggle inchoosing the appropriate combination of communicationtechniques to handle irate customers. In the future, a guestspeaker or a field trip to a local company would assist inmeeting the standard of this SLO. (12/20/2017)

Additional Information:

Laboratory Project/Report -Multiple Lab Assignments spreadthroughout the semester to teststudent comprehension ofCommunication Strategies andCustomer Handling.

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Page 2: Assessment: Course Four Column - elcamino.edu · ECC: CIS 119:Computer Security and Forensics Course SLOs Assessment Method Description Results Actions SLO #1 - Demonstrate the knowledge

ECC: CIS 119:Computer Security and Forensics

Course SLOs Assessment MethodDescription Results Actions

SLO #1 - Demonstrate the knowledgenecessary to create a securecomputer environment.

Inactive Date:

Course SLO Assessment Cycle: 2017-18 (Fall 2017), 2018-19 (Fall 2018)

Course SLO Status: Active

Input Date: 05/19/2017

Comments:: New course effectiveFall 2017.

Standard and Target for Success: Itis expected that the “correct”response percentage rate for allstudents on each question of theassessment will be 70% or higher.See below for rubric/definition ofsatisfactory.

Excellent:>=90%Good:>=80% and <90%Satisfactory:>=70% and <80%Unsatisfactory:>=60% and <70%Failing:<60%

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment:

Action: I will re-evaluate thecourse curriculum to assure it is upto date with current industrypractices, technological advances,and compliances in Cybersecurity.(03/02/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 20Question #7: 100.00% ExcellentQuestion #9: 90.00% GoodQuestion #10: 70.00% SatisfactoryQuestion #11: 85.00% GoodQuestion #12: 85.00% Good

Five questions were used in this assessment. Of the 5questions, students met the standard for all 5 of them.(03/02/2018)

Additional Information:

Exam/Test/Quiz - Students are givena test consisting of true/false andmultiple-choice questions relating tothe assessed SLO concepts coveredin the course textbook.

SLO #2 - Apply the concepts ofcybersecurity and the regulatorystandards and compliances to acomputer installation.

Inactive Date:

Course SLO Assessment Cycle: 2017-18 (Fall 2017), 2019-20 (Fall 2019)

Course SLO Status: Active

Input Date: 05/19/2017

Comments:: New course effectiveFall 2017.

Standard and Target for Success: Itis expected that 70% of the studentswill complete 2 out of 3 taskscorrectly.

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment:

Action: I will re-evaluate thecourse curriculum to assure it is upto date with current industrypractices, technological advances,and compliances in Cybersecurity.(09/01/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 1782.35% scored 2 out of the 3 tasks correctly. (03/02/2018)

Additional Information:

Laboratory Project/Report -Students are given lab project withtask relating to the assessed SLOconcepts covered in the course.

SLO #3 - Define Firewall and intrusiondetection and identify the neededcountermeasures.

Course SLO Assessment Cycle: 2017-18 (Fall 2017), 2020-21 (Fall 2020)

Course SLO Status: Active

Standard and Target for Success: It

Action: I will re-evaluate thecourse curriculum to assure it is upto date with current industrypractices, technological advances,and compliances in Cybersecurity.(09/01/2018)

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 20Question #1: 100.00% ExcellentQuestion #2: 85.00% Good

Exam/Test/Quiz - Students are givena test consisting of true/false andmultiple-choice questions relating tothe assessed SLO concepts coveredin the course textbook.

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Page 3: Assessment: Course Four Column - elcamino.edu · ECC: CIS 119:Computer Security and Forensics Course SLOs Assessment Method Description Results Actions SLO #1 - Demonstrate the knowledge

Course SLOs Assessment MethodDescription Results Actions

Inactive Date:Input Date: 05/19/2017

Comments:: New course effectiveFall 2017.

is expected that the “correct”response percentage rate for allstudents on each question of theassessment will be 70% or higher.See below for rubric/definition ofsatisfactory.

Excellent:>=90%Good:>=80% and <90%Satisfactory:>=70% and <80%Unsatisfactory:>=60% and <70%Failing:<60%

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment:

Action Category: TeachingStrategies

Question #3: 80.00% GoodQuestion #5: 85.00% GoodQuestion #6: 90.00% Excellent

Five questions were used in this assessment. Of the 5questions, students met the standard for all 5 of them.(03/02/2018)

Additional Information:

SLO #4 - Demonstrate anunderstanding of the processes andgoals of a cyberforensicsinvestigation.

Inactive Date:

Course SLO Assessment Cycle: 2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 05/19/2017

Comments:: New course effectiveFall 2017.

Standard and Target for Success: Itis expected that the “correct”response percentage rate for allstudents on each question of theassessment will be 70% or higher.See below for rubric/definition ofsatisfactory.

Excellent:>=90%Good:>=80% and <90%Satisfactory:>=70% and <80%Unsatisfactory:>=60% and <70%Failing:<60%

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment:

Action: I will re-evaluate thecourse curriculum to assure it is upto date with current industrypractices, technological advances,and compliances in DigitalForensics. (09/01/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 20Question #4: 100.00% ExcellentQuestion #8: 85.00% GoodQuestion #13: 100.00% ExcellentQuestion #14: 100.00% ExcellentQuestion #15: 100.00% Excellent

Five questions were used in this assessment. Of the 5questions, students met the standard for all 5 of them.(03/02/2018)

Additional Information:

Exam/Test/Quiz - Students are givena test consisting of true/false andmultiple-choice questions relating tothe assessed SLO concepts coveredin the course textbook.

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ECC: CIS 13:Computer Information Systems

Course SLOs Assessment MethodDescription Results Actions

SLO #2 System Development Process- Demonstrate an understanding ofthe system development process anduse of information systems within anorganization.

Inactive Date:

Course SLO Assessment Cycle: 2015-16 (Fall 2015), 2016-17 (Spring 2017),2017-18 (Fall 2017), 2018-19 (Fall2018), 2019-20 (Fall 2019), 2020-21(Fall 2020)

Course SLO Status: Active

Input Date: 11/12/2013

Comments:: Moved FA16 to SP17per Monica Chaban's 04.04.2017 &Russell Serr's 04.05.2017 e-mails.Will go back to Fall assessments inFA17.

Standard and Target for Success: Itis expected that the “correct”response percentage rate for allstudents on each question of theassessment will be 70% or higher.See below for rubric/definition ofsatisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%%Unsatisfactory: >= 60% and < 70%Failing: < 60%

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment: Monica Chaban,Randy Harris, Jay Siddiqui, Ken Sims

Action: The faculty agree that thelecture material for Informationsystems needs to be covered inmore depth (09/01/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard Not MetTotal number of students participating: 326Percentage and Number of Correct ResponsesQuestion # 7: 91.3% (298/326); ExcellentQuestion #13: 87.5% (285/326); GoodQuestion #15: 83.4% (272/326); GoodQuestion #17: 83.6% (273/326); GoodQuestion #24: 76.3% (249/326); SatisfactoryQuestion #25: 69.4% (226/326); Unsatisfactory

Six questions were used in this assessment. Of the 6questions, students met the standard for 5 of them.

Students failed to meet the standard for Question 25,“Hewlett Packard is planning to get rid of its old accountingsystem, and replace it with a new one all at once. This iscalled a ____ conversion”.

The possible answers for this question were “pilot, phased,direct, and parallel”. The correct response was “direct”.(03/02/2018)

Action: The faculty agree that thelecture material for Systemcomponents and informationsecurity needs to be covered inmore depth (09/01/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard Not MetTotal number of students participating: 326Percentage and Number of Correct ResponsesQuestion # 2: 85.2% (278/326); GoodQuestion # 3: 75.0% (245/326); SatisfactoryQuestion # 4: 85.1% (277/326); GoodQuestion # 6: 82.7% (270/326); GoodQuestion # 8: 87.0% (284/326); Good

Additional Information:

Exam/Test/Quiz - Students are givena test consisting of true/false andmultiple choice questions relating tothe assessed SLO concepts coveredin the course textbook.

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Page 5: Assessment: Course Four Column - elcamino.edu · ECC: CIS 119:Computer Security and Forensics Course SLOs Assessment Method Description Results Actions SLO #1 - Demonstrate the knowledge

Course SLOs Assessment MethodDescription Results Actions

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment: Monica Chaban,Randy Harris, Jay Siddiqui, Ken Sims

Question # 9: 91.4% (298/326); ExcellentQuestion # 10: 82.8% (270/326); GoodQuestion # 11: 85.3% (278/326); GoodQuestion # 12: 83.9% (273/326); GoodQuestion # 14: 90.0% (293/326); ExcellentQuestion # 16: 60.3% (197/326); UnsatisfactoryQuestion # 20: 89.6% (292/326); GoodQuestion # 23: 51.3% (167/326); Failing

Thirteen questions were used in this assessment. Of the 13questions, students met the standard for 11 of them.Students failed to meet the standard for Question #16“Rearranging the data on a hard drive so all the files arestored in contiguous locations is called ____.” The possibleresponses were “disk defragmentation, file compression,disk backup, and disk cleanup” The correct response is “diskdefragmentation”.Even though the students failed to meet the standard forQuestion #16, it was an improvement compared to theassessment from last semester (which was 56.6%).

Students failed to meet the standard for Question #23“Collecting in-depth information about an individual, whichis generally sold for marketing purposes is known as ____.”The possible responses were “personal databasing, identitytheft, information piracy, and electronic profiling”. Thecorrect response is “electronic profiling but the majority ofthe students choose identity theft”.

Even though the students failed to meet the standard forQuestion 23 it was an improvement compared to theassessment from last semester (which was 40.6%).(03/02/2018)

SLO #3 Communications - Identifyand analyze existing and emerging

Action: The faculty agree that thelecture material for System

Semester and Year Assessment Conducted: 2017-18 (Fall2017)

Exam/Test/Quiz - Students are givena test consisting of true/false and

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Course SLOs Assessment MethodDescription Results Actions

technologies and their impact onorganizations and society includingcommunication and globalrelationships.

Inactive Date:

Course SLO Assessment Cycle: 2015-16 (Fall 2015), 2016-17 (Spring 2017),2017-18 (Fall 2017), 2018-19 (Fall2018), 2019-20 (Fall 2019), 2020-21(Fall 2020)

Course SLO Status: Active

Input Date: 11/12/2013

Comments:: Moved FA16 to SP17per Monica Chaban's 04.04.2017 &Russell Serr's 04.05.2017 e-mails.Will go back to Fall assessments inFA17.

Standard and Target for Success: Itis expected that the “correct”response percentage rate for allstudents on each question of theassessment will be 70% or higher.See below for rubric/definition ofsatisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%%Unsatisfactory: >= 60% and < 70%Failing: < 60%

components and informationsecurity needs to be covered inmore depth (09/01/2018)Action Category: TeachingStrategies

Standard Met? : Standard Not MetTotal number of students participating: 326Percentage and Number of Correct ResponsesQuestion # 2: 85.2% (278/326); GoodQuestion # 3: 75.0% (245/326); SatisfactoryQuestion # 4: 85.1% (277/326); GoodQuestion # 6: 82.7% (270/326); GoodQuestion # 8: 87.0% (284/326); GoodQuestion # 9: 91.4% (298/326); ExcellentQuestion # 10: 82.8% (270/326); GoodQuestion # 11: 85.3% (278/326); GoodQuestion # 12: 83.9% (273/326); GoodQuestion # 14: 90.0% (293/326); ExcellentQuestion # 16: 60.3% (197/326); UnsatisfactoryQuestion # 20: 89.6% (292/326); GoodQuestion # 23: 51.3% (167/326); Failing

Thirteen questions were used in this assessment. Of the 13questions, students met the standard for 11 of them.Students failed to meet the standard for Question #16“Rearranging the data on a hard drive so all the files arestored in contiguous locations is called ____.” The possibleresponses were “disk defragmentation, file compression,disk backup, and disk cleanup” The correct response is “diskdefragmentation”.Even though the students failed to meet the standard forQuestion #16, it was an improvement compared to theassessment from last semester (which was 56.6%).

Students failed to meet the standard for Question #23“Collecting in-depth information about an individual, whichis generally sold for marketing purposes is known as ____.”The possible responses were “personal databasing, identitytheft, information piracy, and electronic profiling”. Thecorrect response is “electronic profiling but the majority ofthe students choose identity theft”.

Even though the students failed to meet the standard forQuestion 23 it was an improvement compared to theassessment from last semester (which was 40.6%).

Additional Information:

multiple choice questions relating tothe assessed SLO concepts coveredin the course textbook.

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Course SLOs Assessment MethodDescription Results Actions

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment: Monica Chaban,Randy Harris, Jay Siddiqui, Ken Sims

(03/02/2018)

SLO #4 Networking - Demonstrateknowledge of network configurations,risk management and securityprotocols.

Inactive Date:

Course SLO Assessment Cycle: 2015-16 (Fall 2015), 2016-17 (Spring 2017),2017-18 (Fall 2017), 2018-19 (Fall2018), 2019-20 (Fall 2019), 2020-21(Fall 2020)

Course SLO Status: Active

Input Date: 11/12/2013

Comments:: Moved FA16 to SP17per Monica Chaban's 04.04.2017 &Russell Serr's 04.05.2017 e-mails.Will go back to Fall assessments inFA17.

Standard and Target for Success: Itis expected that the “correct”response percentage rate for allstudents on each question of theassessment will be 70% or higher.See below for rubric/definition ofsatisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%%Unsatisfactory: >= 60% and < 70%Failing: < 60%

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment: Monica Chaban,Randy Harris, Jay Siddiqui, Ken Sims

Action: The faculty agree that thelecture material for Systemcomponents needs to be coveredin more depth. (09/01/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard Not MetTotal number of students participating: 326Percentage and Number of Correct ResponsesQuestion # 1: 89.0% (290/326); GoodQuestion # 5: 94.2% (307/326); ExcellentQuestion #18: 86.4% (282/326); GoodQuestion #19: 73.4% (239/326); SatisfactoryQuestion #21: 66.5% (217/326); UnsatisfactoryQuestion #22: 95.2% (310/326); Excellent

Six questions were used in this assessment. Of the 6questions, students met the standard for 5 of them.

Students failed to meet the standard for Question #21 “Tokeep a desktop computer or a server powered up when theelectricity goes off in addition to protecting against powerfluctuations, a(n) ____, which contains a built-in battery,can be used.”.The possible answers were “UPS, Surge suppressor, Voltagecontroller, and Voltage meter”. The correct response is UPS.

Even though the students failed to meet the standard forQuestion 21 it was an improvement compared to theassessment from last semester (which was 53.1%).(03/02/2018)

Additional Information:

Exam/Test/Quiz - Students are givena test consisting of true/false andmultiple choice questions relating tothe assessed SLO concepts coveredin the course textbook.

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ECC: CIS 133:Mashup JavaScript, jQuery and AJAX

Course SLOs Assessment MethodDescription Results Actions

SLO #1 Fundamental Concepts ofClient-Side Programming - Studentswill demonstrate their ability to bringexcitement to web pages using thefundamental components in theJavaScript programming language,including form data validationtechniques, event handling usingfunctions, timers, and controlstructures, repetitive programmingmethods, objects and object models,and the jQuery library.

Inactive Date:

Course SLO Assessment Cycle: 2013-14 (Spring 2014), 2017-18 (Fall 2017),2020-21 (Fall 2020)

Course SLO Status: Active

Input Date: 11/12/2013

Comments::

Standard and Target for Success: Itis expected that 75% of the studentswill score maximum points on eachof the 5 lab handout assignments

Related Documents:CIS 133 Assessment Assignmentsfor SLO1.zip

% of Success for this SLO:Faculty Assessment Leader: M. ChabanFaculty Contributing to Assessment:

Action: Even though thisassessment was good, changes willcontinue to be made astechnology is always changing.(08/27/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard Met

# of students assessed # of students withmaximum points # of students with less than maximumpoints % of students meeting standardLab 1 8 7 0 87Lab 2 8 7 0 87Lab 4 8 7 0 87Lab 8 7 6 0 86Lab 6 7 6 0 86Changes made in the time allotment for certainassignments, coupled with changes made in thepresentation of concepts have led to improvement in theassessment. The students who did not receive maximumpoints either failed to attend class or attended class but didnot complete these assignments. The students whoattended and participated in the class, learned the materialand demonstrated their competency in the assessmentresults. (02/24/2018)

Additional Information:

Laboratory Project/Report - Due toa textbook change and a significanttechnology change, the manner ofthis assessment has changed fromprior years. Instead of a series of 10lab assignments, 5 more complex labassignments were used, spread outthrough the first 2/3 of thesemester. These were designed totest the students’ comprehension ofthe programming language and ademonstration of skill development.

Lab Handout 1- Advanced conceptsof HTML and CSS(Golf course andTickets)Lab Handout 2 – Fundamentals ofJavascript (Internet Plans)Lab Handout 4 –Debugging(Converter)Lab Handout 8 – Form developmentand field validation(Form Validation)Lab Handout 6- jQueryAnimations(Monster Mash)

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ECC: CIS 140:Data Communications CISCO 1

Course SLOs Assessment MethodDescription Results Actions

SLO #3 Network Systems - Analyzeand design network systems usingdiffering transmission methods suchas copper wire, fiber optics,microwave and satellite.

Inactive Date:

Course SLO Assessment Cycle: 2014-15 (Fall 2014), 2014-15 (Spring 2015),2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 11/12/2013

Comments:: Standard and Target for Success: Itis expected that 75% of the studentswill score 70% or higher to meetstandards set by Cisco.

% of Success for this SLO:Faculty Assessment Leader: D. MillerFaculty Contributing to Assessment:

Action: Discuss and compare thedifferent types of terminationprocesses that apply to eachindividual media type.(05/22/2018)Action Category: TeachingStrategiesAction: Continue to contrast &compare different networktransmission methods relate tothe different the different types ofmedia. (05/22/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetThis time the outcome was satisfactory, but we alwaysstrive for a higher percentage. Twenty three students tookthe exam. Out of the 23 students taking the exam 86% ofthem met the standards that Cisco requires. We willcontinue to focus on the media differences of each system,and demonstrate the attributes of each media.(10/01/2017)

Additional Information:

Exam/Test/Quiz - Students weregiven an objective test whichincluded multiple choice, and amatching simulation with Cisco’sPacket Tracer Simulator. They wereasked to identify operationalcharacteristics of a wired network, awireless network, a cable networkusing fiber, and a satellite system fornetwork communication andtransmission.

SLO #6 Ethical Considerations -Identify ethical considerations such asprivacy, hacking, and piracy.

Inactive Date:

Course SLO Assessment Cycle: 2014-15 (Spring 2015), 2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 11/12/2013

Comments:: Standard and Target for Success: Itis expected that 75% of the studentswill score 70% or higher to meetstandards set by Cisco.

% of Success for this SLO:Faculty Assessment Leader: D. MillerFaculty Contributing to Assessment:

Action: Continue to discuss andshow examples of thevulnerabilities that we face innetwork and general computeroperations. (05/15/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetI think the outcome was very satisfactory. Out of the 18students taking the exam 83% met the standards that Ciscorequires. I think Cisco’s simulated curriculum used inlecture helped the student to understand the concepts.(11/14/2017)

Additional Information:

Exam/Test/Quiz - Students weregiven an objective test whichincluded multiple choice, and amatching simulation with Cisco’sPacket Tracer Simulator. EthicalConsiderations-Identify ethicalconsiderations such as privacy,hacking, and piracy.

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ECC: CIS 141:Networking Microcomputers CISCO 2

Course SLOs Assessment MethodDescription Results Actions

SLO #2 Basic Methods - Define flowcontrol and describe the three basicmethods used in connection orientednetworking.

Inactive Date:

Course SLO Assessment Cycle: 2015-16 (Fall 2015), 2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 07/01/2013

Comments:: Standard and Target for Success: Itis expected that at least 75% of thestudents will score 70% or higher tomeet standards set by Cisco.

% of Success for this SLO:Faculty Assessment Leader: D. MillerFaculty Contributing to Assessment:

Action: Continue to discuss toshow examples (Connection-oriented vs. connection-lessprotocols and activities).(05/24/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetThe outcomes were positive. Of the 14 students taking theexam, 85% met the standards that Cisco requires. I thinkthe simulation provided in the Cisco curriculum contrastingConnection-Oriented, and Connection-less animation isquite helpful. (10/12/2017)

Additional Information:

Exam/Test/Quiz - Students weregiven an objective test whichincluded multiple choice questions.Students were also required tocomplete a matching simulationwith Cisco’s Packet Tracer Simulator.Connection Oriented communicationwas contrasted with connectionless,and flow control was evaluated.

SLO #3 Functions of the TCP/IP -Identify the functions of the TCP/IPtransport-layer protocols.

Inactive Date:

Course SLO Assessment Cycle: 2014-15 (Spring 2015), 2017-18 (Fall 2017),2019-20 (Fall 2019)

Course SLO Status: Active

Input Date: 07/01/2013

Comments::

Standard and Target for Success: Itis expected that at least 75% of thestudents will score 70% or higher tomeet standards set by Cisco.

% of Success for this SLO:Faculty Assessment Leader: D. MillerFaculty Contributing to Assessment:

Action: Continue to discuss toshow examples (Connection-oriented vs. connection-lessprotocols and activities.(04/05/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetThe outcomes were positive. Of the 14 students taking theexam, 92% met the standards that Cisco requires. I thinkthe Cisco curriculum contrasting the TCP/IP and the ISOmodel was very helpful in achieving the high result.(10/12/2017)

Additional Information:

Exam/Test/Quiz - Students weregiven an objective test whichincluded multiple choice questions.Students were also required tocomplete a matching simulationwith Cisco’s Packet Tracer Simulator.They were asked to identify thefunctions of the TCP/IP Protocol.They had to compare and contrastthe ISO Model with the TCP/IPmodel.

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ECC: CIS 16:Application Development and Programming Using Visual Basic.Net

Course SLOs Assessment MethodDescription Results Actions

SLO #2 Application Development -Demonstrate well-written, logical,and readable programs using adisciplined coding system andprofessional project planning andmanagement methodology, includingrequirements document, eventplanning, flow charts, site maps,timelines, Gantt charts, datadiagrams, user case documents,testing and debugging.

Inactive Date:

Course SLO Assessment Cycle: 2015-16 (Fall 2015), 2016-17 (Fall 2016),2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 11/12/2013

Comments::

Standard and Target for Success: Itis expected that 70% of the studentswill complete each of the 10assignments

% of Success for this SLO:Faculty Assessment Leader: M. ChabanFaculty Contributing to Assessment:

Action: Even though thisassessment was good, changes willcontinue to be made astechnology is always changing.(08/27/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard Met

# of students participating # of studentsCompleting # of students not completing % ofstudents meeting standardCh 2 20 20 0 100%Ch 3 20 19 1 100%Ch 4 20 19 1 95%Ch 5 20 19 1 95%Ch 6 20 19 1 95%Ch 7 20 18 2 90%Ch 8 20 18 2 90%Ch 9 20 19 1 95%Ch 10 20 18 2 90%Ch 11 20 17 3 85%

The standard was met, however the students who did notcomplete the assignments choose NOT to do them. Onestudent attended all classes but never completed anassignment. Another student was consistently late and didnot want to take the time to complete the work properly,turning in shoddy assignments when she did, and the laststudent was ill, absent for several classes, and tried his bestto get caught up. (02/24/2018)

Additional Information: Each of thelab assignments is listed below anddocumented in the textbook.• CH 2 - Case 17 – Carlsoncarpets• CH 3 – Case 15 – Shiloh• CH 4 – Case 18 – Mt.Rushmore• CH 5 - Case Project –Campbell Tea• CH 6 – Case 26 – Average• CH 7 – Case 25 - Gentry• CH 8 – Case 25 –Temperature• CH 9 – Case 24 – Carver• CH 10 – Case 25 –Commission• CH 11 – Case 19 – Memo

Laboratory Project/Report - A seriesof 10 lab assignments designed totest the students comprehension ofthe programming language and ademonstrate skill development,using a variety of project documents.

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ECC: CIS 26:Using Microsoft Excel

Course SLOs Assessment MethodDescription Results Actions

SLO #5 Spreadsheet Formulas -Demonstrate comprehension ofspreadsheet formulas, functions,internal and external referencing,range naming, charting, absolute andrelative referencing, and conditionalformatting.

Inactive Date:

Course SLO Assessment Cycle: 2014-15 (Fall 2014), 2015-16 (Spring 2016),2017-18 (Fall 2017), 2020-21 (Fall2020)

Course SLO Status: Active

Input Date: 11/12/2013

Comments::

Standard and Target for Success: Itis expected that 85% of the studentswill score 75% or above on this SLO.

% of Success for this SLO:Faculty Assessment Leader: R. PerkinsFaculty Contributing to Assessment:

Action: Will continue to stay up todate with Microsoft Excelfunctions and strategies.(09/01/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 17Out of 17 students 16 students scored 75% or above. Thegoal was met with having 94% of the students scoring over75%. (02/21/2018)

Additional Information:

Laboratory Project/Report -Students must demonstrate acomprehension of spreadsheetformulas, functions, range naming,absolute and relative referencing,and conditional formatting.

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ECC: CIS 28:Database Management using Microsoft Access

Course SLOs Assessment MethodDescription Results Actions

SLO #4 Creating Forms - Create formsfor viewing, entering, and editingdata.

Inactive Date:

Course SLO Assessment Cycle: 2014-15 (Fall 2014), 2014-15 (Spring 2015),2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 11/12/2013

Comments::

Standard and Target for Success: Itis expected that a minimum of 75%of the students will score at leastsatisfactorily (70% or higher) on thisSLO. See below for rubric/definitionof satisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%%Unsatisfactory: >= 60% and < 70%Failing: < 60%

% of Success for this SLO:Faculty Assessment Leader: R. HarrisFaculty Contributing to Assessment:

Action: Add additional, morecomplex components to the exam.(05/31/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 17Excellent: 52.94% (9/17)Good: 29.41% (5/17)Satisfactory: 5.88% (1/17)Unsatisfactory: 11.76% (2/17)Failing: 0% (0/17)

88.24% of the class scored satisfactorily or above(11/21/2017)

Additional Information:

Exam/Test/Quiz - Students will begiven a practical exam where theywill create forms and sub forms withappropriate formatting options,headers, footers, graphical controls,calculated controls and field andform properties.

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ECC: CIS 29:Advanced Database Applications

Course SLOs Assessment MethodDescription Results Actions

SLO #1 Tables - Import and exporttables for use in a database design.

Inactive Date:

Course SLO Assessment Cycle: 2017-18 (Fall 2017), 2019-20 (Fall 2019)

Course SLO Status: Active

Input Date: 11/12/2013

Comments::Standard and Target for Success: Itis expected that a minimum of 80%of the students will score at leastsatisfactorily (70% or higher) on thisSLO. See below for rubric/definitionof satisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%Unsatisfactory: >= 60% and < 70%Failing: < 60%

% of Success for this SLO:Faculty Assessment Leader: R. HarrisFaculty Contributing to Assessment:

Action: More advanced examples,and stricter grading policies will beimplemented. (01/01/2020)Action Category: SLO/PLOAssessment Process

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 10Excellent: 80% (8/10)Good: 10% (1/10)Satisfactory: 10% (1/10)Unsatisfactory: 0%Failing: 0%

10 out of 10 students (100%) scored at least satisfactorily orhigher on this SLO. (01/23/2018)

Additional Information:

Homework Problems - The studentwill complete assignments wherethey will perform multiple importand export operations using .xlsx(Excel), .accdb (Access) and .txt (text)files

SLO #2 Queries - Create and modifycomplex, multi-table and crosstabqueries.

Inactive Date:

Course SLO Assessment Cycle: 2017-18 (Fall 2017), 2019-20 (Fall 2019)

Course SLO Status: Active

Input Date: 07/24/2014

Comments::

Standard and Target for Success: Itis expected that a minimum of 80%of the students will score at leastsatisfactorily (70% or higher) on thisSLO. See below for rubric/definitionof satisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%Unsatisfactory: >= 60% and < 70%Failing: < 60%

% of Success for this SLO:Faculty Assessment Leader: R. HarrisFaculty Contributing to Assessment:

Action: More advanced examples,and stricter grading policies will beimplemented. (01/01/2020)Action Category: SLO/PLOAssessment Process

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 10Excellent: 60% (6/10)Good: 30% (3/10)Satisfactory: 10% (1/10)Unsatisfactory: 0%Failing: 0%

10 out of 10 students (100%) scored at least satisfactorily orhigher on this SLO. (01/23/2018)

Additional Information:

Homework Problems - The studentwill complete assignments wherethey will perform multi-table andcrosstab queries.

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Course SLOs Assessment MethodDescription Results Actions

SLO #3 Forms - Create and customizecomplex forms for capturing andreporting. Use Forms as a menusystem.

Inactive Date:

Course SLO Assessment Cycle: 2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 11/12/2013

Comments::

Standard and Target for Success: Itis expected that a minimum of 80%of the students will score at leastsatisfactorily (70% or higher) on thisSLO. See below for rubric/definitionof satisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%Unsatisfactory: >= 60% and < 70%Failing: < 60%

% of Success for this SLO:Faculty Assessment Leader: R. HarrisFaculty Contributing to Assessment:

Action: A more advanced test withstricter grading policies will beimplemented. (01/01/2020)Action Category: SLO/PLOAssessment Process

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 10Excellent: 100% (10/10)Good: 0%Satisfactory: 0%Unsatisfactory: 0%Failing: 0%

10 out of 10 students (100%) scored at least satisfactorily orhigher on this SLO. (01/23/2018)

Additional Information:

Exam/Test/Quiz - Students will begiven a practical exam where theywill assign properties to MicrosoftAccess controls in order to build anefficient and professionallyformatted menu system via forms.

SLO #4 Macros - Create and runMACROS.

Inactive Date:

Course SLO Assessment Cycle: 2017-18 (Fall 2017), 2020-21 (Fall 2020)

Course SLO Status: Active

Input Date: 07/24/2014

Comments::Standard and Target for Success: Itis expected that a minimum of 80%of the students will score at leastsatisfactorily (70% or higher) on thisSLO. See below for rubric/definitionof satisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%Unsatisfactory: >= 60% and < 70%Failing: < 60%

% of Success for this SLO:Faculty Assessment Leader: R. HarrisFaculty Contributing to Assessment:

Action: A more advanced test withstricter grading policies will beimplemented. (01/01/2020)Action Category: SLO/PLOAssessment Process

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 10Excellent: 100% (10/10)Good: 0%Satisfactory: 0%Unsatisfactory: 0%Failing: 0%

10 out of 10 students (100%) scored at least satisfactorily orhigher on this SLO. (01/23/2018)

Additional Information:

Exam/Test/Quiz - Students will begiven a practical exam where theywill have to create commandbuttons, combo boxes, list boxes andcheck box controls, and then writeand attach macros to the controls.

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Course SLOs Assessment MethodDescription Results Actions

SLO #5 Design - Design and develop aworking database using Access.

Inactive Date:

Course SLO Assessment Cycle: 2017-18 (Fall 2017)

Course SLO Status: Active

Input Date: 07/24/2014

Comments:: Standard and Target for Success: Itis expected that a minimum of 80%of the students will score at leastsatisfactorily (70% or higher) on thisSLO. See below for rubric/definitionof satisfactory.

Excellent: >= 90%Good: >= 80% and < 90%Satisfactory: >= 70% and < 80%Unsatisfactory: >= 60% and < 70%Failing: < 60%

% of Success for this SLO:Faculty Assessment Leader: R. HarrisFaculty Contributing to Assessment:

Action: A more advanced test withstricter grading policies will beimplemented. (01/01/2020)Action Category: SLO/PLOAssessment Process

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard MetTotal number of students participating: 10Excellent: 50% (5/10)Good: 50% (5/10)Satisfactory: 0%Unsatisfactory: 0%Failing: 0%

10 out of 10 students (100%) scored at least satisfactorily orhigher on this SLO. (01/23/2018)

Additional Information:

Exam/Test/Quiz - Students will takea practical exam where given a set ofbusiness rules they will create anEntity-Relationship Diagram (design),and build a corresponding Accessdatabase (development) thatsupports the business rules.

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ECC: CIS 30:Introduction to eCommerce

Course SLOs Assessment MethodDescription Results Actions

SLO #2 Mobile - Compare andcontrast various mobile technologiesthat are currently being used toconduct online business.

Inactive Date:

Course SLO Assessment Cycle: 2013-14 (Spring 2014), 2015-16 (Spring2016), 2017-18 (Fall 2017), 2020-21(Fall 2020)

Course SLO Status: Active

Input Date: 11/12/2013

Comments::

% of Success for this SLO:Faculty Assessment Leader: J. MufichFaculty Contributing to Assessment:

Action: CIS faculty need to re-evaluate assessment to ensurestudents understand the corerequirements of mobiletechnology solutions in the currentworkplace. (12/16/2018)Action Category: TeachingStrategies

Semester and Year Assessment Conducted: 2017-18 (Fall2017)Standard Met? : Standard Met86% achieved a score of 70% or better (6/7)A total of 7 students from the Fall 2017 course of CIS 30participated in and completed the assessment of SLO #2with 6 out of 7 students (86% Success) achieving an 85%average score. 70% reflects acceptable achievement level.This data suggests that students were able to comprehendthe material and prepare a written report on developingmobility options for the workforce at Yin’s Utility Company.The report reflected a comprehensive assessment of mobilesolutions for a mobile workforce covering all aspects theirfunctions and transactions. Student success is based on thefact that faculty is teaching to the course outline and theproper course objectives are being stressed. We willcontinue and monitor this assessment in the future toensure outcomes continue to be challenging students.(12/16/2017)

Laboratory Project/Report - LabCase Study: Students willdemonstrate their knowledge ofmobility solutions(hardware/software) that can bedeployed in the workplace.1. Investigate various optionsfor giving Yin’s service technicianswireless remote access to the QuickFix main computers. You shouldconsider options that use thetechnicians’ notebook computers,their smartphones, or new tabletdevices. In your report of 200 words,outline the advantages anddisadvantages of having thetechnicians use each type of devicesfor access to the Quick Fix maincomputers. Be sure to considerwhether the technicians; needscould be met by having them carryonly one device.2. You should consider atleast three options for connectingthe device or devices you chose,writing no more than twoparagraphs for each option. Thenselect the best options and write aone-[age evaluation of your choice’sstrengths and weaknesses.3. Yin has been reading aboutthe Internet of Things and isconcerned that his technicians mightbegin encountering devices such asthermostats and lighting controlsthat are connected to the Internet orthat include computerizedcomponents (such as an automobile’

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Course SLOs Assessment MethodDescription Results Actions

Standard and Target for Success: Itis expected that 70% of students willscore 70% or above on this SLOAdditional Information:

s onboard diagnostics system). Usingyour favorite search engine or yourschool’s library, identify at least onesuch device that is currently sold orlikely to be sold soon and write twoor three paragraphs about whattechnology Quick Fix technicians willneed to deal with it.

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