ASSESSMENT

Process Questions:

• What have you noticed during the interview?• What are the behaviors you noticed? • What do you think is the importance of

observation in assessment interview?

Observer

Process Questions:

Note Taker

• What have you noticed on the content of the responses of the client?

• What can you say on the questions asked by the interviewer?

• What do you think are the skills and technique needed in note taking?

Process Questions:

• How did you start the assessment interview?• What are the skills and techniques needed in

an assessment interviewer?

Interviewer

Client

• What can you say about the interview?• What are the things you like and dislike in

the assessment interview?

5 of 51General Characteristics of Interviews1. An Interaction: is an

interaction between at least two persons.

2. Interviews Versus Tests 3. The Art of Interviewing-

Decisions such as when to probe, when to be silent, or when to be indirect or subtle test the skill of the interviewer

6 of 51

Summary• Building rapport is important.

Clinician should establish relationship towards the client or to parents (if the client is adolescent)

• In assessment interview, interviewer /clinician should be sensitive on the needs and feelings of the client (cultural background, language used, and their impact towards the client)

7 of 51

Summary• Note taking is important

however, clinician should give 90% of his or her time to the client.

• Questions should be structured according to its purpose.

• Interviewer or clinician should reflect understanding and acceptance by listening attentively to the client

8 of 51

Summary

• A brief conversation designed to relax things before plunging in to the patient’s reasons for coming will usually facilitate a good interview.

9 of 51Interviewing Essentials and Techniques

• The Physical Arrangement-– Two of the most important considerations are

privacy and protection from interruptions.

10 of 51Interviewing Essentials and Techniques

• Note-Taking and Recording-– Jotting down notes will help the clinician recall

the conversation– Should have a moderate amount of note taking– Any attempt at taking verbatim notes should be

avoided– Video or audiotaping should be accompanied

by an informed consent

11 of 51Interviewing Essentials and Techniques

• Rapport– Rapport is the word used to characterize

the relationship between client and clinician. It involves a comfortable atmosphere and a mutual understanding of the purpose of the interview.

Whatever skills the interviewer possesses will surely be rendered more effective in proportion to the interviewer’s capacity to establish a positive relationship.

12 of 51Interviewing Essentials and Techniques

• Rapport– Rapport is the word used to characterize

the relationship between client and clinician. It involves a comfortable atmosphere and a mutual understanding of the purpose of the interview.

Whatever skills the interviewer possesses will surely be rendered more effective in proportion to the interviewer’s capacity to establish a positive relationship.