assisgnment no. 2 human resourse management

Human Resource Management in Construction 2012

NICMAR-SODE/PGPM

ASSIGNMENT

NICMAR/SODE OFFICE

1. Course No. - PGPM 132. Course Title - Human Resource Management3. Assignment No. - 024. Date of Dispatch - 2nd Nov 20125. Registration Nos. - 212-08-31-10966-21416. Name of Student - Ashutosh Kumar

ASSIGNMENT

You are a Project Manager on a site where work for 3 K.M. Long Tunnelhas been undertaken. The site is remote and takes about two days travels tonearest town. Supervisor, Technicians and skilled workers are engaged indangerous / hazardous work. Absenteeism due to sickness, quarrels, drinking isadding to less output of work and chances of accident on site are increasing.Management has urged to do something so that time target can be achieved.Discuss how will you tackle the problem and increase the output of the work.


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WORKING CONDITION ON SITE

The main problems at the site are as following

1. Less output is at the site.

2. The delay in the work is occurring and work progress not meeting the work schedule.

3. Working condition of the site is dangerous and hazardous due to that sickness and

chances of the accidents are all time high.

4. Absenteeism

5. Decreasing of the interpersonal relation between the workers.6.Morale of the workers

is decreasing due to cut from the society.

BASIC NEED OF THE PERSONS

The human is a self oriented animal which need some basic things which are essential for

living like house, food, enjoyment, personal satisfaction. After fulfil of these basic needs he

thinks about feels of family & social relations, status in the society, pride, recognition, growth,

opportunity and achievements, work to earn thing for comfort. Without fulfil of these need the

human could be frustrated and he will not able to work efficiently and due to that his morale and

concentration on the work decreases.

SOCIAL NEEDS OF THE PERSONS

The human is social animal who live in the group. In that group there are different types

of the persons and he has an relationship with the persons which are near to him (Family) and

having the common interest. That group of the people called the society. The human need

socially interaction between the peoples, communication, sharing of the feeling, and recognition

in the society. He wants to enjoy and share his personal fling with the people of the society.

Without these he found himself alone and the work goes hampered. If he does get any personal

relation with the people of his common interest the interpersonal relationship tends to decrease


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and quarrelling starts in between, Which is not good at work site and it effect the work condition

of the site which could be more dangerous with adding to the work at dangerous and hazardous

site.

REASONS OF VARIOUS PROBLEMS

The site is a remote place and doesn’t has the basic need able things on the site. Also the

work environment is dangerous and hazardous. The absenteeism is increasing due to that the

output at work place is less and work is not meeting milestones as scheduled work is delaying.

The reasons for these problems are as follow.

1. The site is in remote area due to that it doesn’t have any connection with rest of the

world.

2. Communication & travelling facility is very poor due to that they

are not able to take care of their family.

3. The site doesn’t have basic need able thing at the site to live.

4. The site doesn’t have the good housing & food arrangement.

5. The site condition is not hygienic.

6. The work place hasn’t stimulated properly and the working conditions are

not safe.

7. The site condition is dangerous and hazardous adding of bad weather conditions

increasing the chances for the accident are more

8. The sickness in the workers increasing due to unavailability of the good medical

facility.

9. The interpersonal relations between the workers are decreasing and due

to that cases of the quarrel are increasing.

10. The persons are getting tired and not refreshed because of very tight schedule due to

that they are getting frustrated.

11. There is a lack of control on the workers due to that they are not doing the work

properly like dinking of the workers increases the absenteeism, quarrel and chances of

the accidents.

12. The surety about the job is not there after completion of the work


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NEEDS AND THEIR FULFILMENT ON SITE

The site is a remote place and which takes the 2 days travels to the nearest town. The work

at the site is for constructing the tunnel of the 3 K.M. long which is very dangerous and

hazardous with the unpredictable weather. It does have any necessary amenities for living at the

site also due to very far from town it doesn’t have any communication at the site. So it is

necessary to provide the basic need able things and facility on the site which are as following:

1. Stimulating the work site.

2. Taking care of all the safety for the workers on the job.

3. There should be good housing arrangement on the site so that after the long period of

the work when the workers can refresh and get a good relief.

4. There should be good food facility for the workers.

5. There should be a good communication system.

6. There should be emergency travel arrangement by which in case of any injury they

can reach at the nearest hospital within the time.

7. Developing the hygiene conditions on the site so that cases of the sickness on the site

can deceases

8. Providing the facility for recreation activities & enjoyment of the

workers like movies, games, and internet, participations in the various activities.

9. Proving the good medical facility on the work site with the lifesaving

medicines.

Suggested Method for Hygiene Factors and the Motivational Factors

The following method can be use for improving the hygiene condition and to motivate the

workers at the site.


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Stimulate the Working Site

The work site should be properly stimulated and the hygiene condition should be

developed at the site so that the persons at the site could get a better environment for the work.

The work place should be safe so that during the work workers should not get injured. The

housing arrangement and good food facilities and availability of basic amenities could improve

the working efficiency of the workers. Also providing a good medical facility can reduce the

cases of the sickness of the workers helping in the reducing the absenteeism and the required

team members for the work will be available

Fulfilling Social Needs of the Persons

The persons are not able to take their family to site, due to that they are not in contact with

them. They always think about them and the concentration on the work will not be continued. To

fulfil these requirements of his attachment with the family and for social responsibility they

should get work off of leave to meet the family and for completing his social responsibilities.

Developing Interpersonal Relationship

By training and organizing other events and competition, the interpersonal relationship

can develop between the workers. This can help in improving team work, by that the output will

increase than the output by the individual. This can also help in developing a helpful

environment for the workers. By creating open communication between the workers can help in

strengthening the interpersonal relationship between the workers.

Providing Opportunity for the Professional Growth

By making then feel that after completing this project, the professional growth for them

will be much higher than the other who are engaged at another work place of its less difficult.

They may get a job security on the job and they can be promoted & transferred on the basis of

their performance. By providing chance for the interesting and challenging work the opportunity

for the growth can be provided to them. Also technical training and on the job training can


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increases the level of the knowledge, this could help in increasing the working efficiency of the

workers.

Tangible Rewards

By giving the tangible rewards for the better work performance on the site, this could

help in motivating the peoples for doing the better job. For that extra wages and awards can give

to increase their morale.

Senior Management Support and Management Assistance in Problem Solving

The continuous support by the management and assistance to the workers time to time

increase the morale of the persons involved in the work at the site. If any problem arises at the

site which is beyond the authority of the supervisors the management could take decision can

solve the problem within time. They think that if anything happens the management can take

care of them and the problem could solve within the time effectively. Also if there any grievance

between the supervisory and workers level this could be solved by the management so that the

working environment could be developed in an efficient work place. The management can

recognize and appraise their work of the god performance, this help in increase the morale of the

workers and faith in the organization.

Cultivating Strong Skills in Delegation

Delegation includes conveying responsibility and authority to supervisors and workers so

they can carry out certain tasks. However, leave it up to the workers and supervisors to decide

how they will carry out the tasks. Skills in delegation can free up a great deal of time for

managers and higher management. It also allows them to take strong role in job, which usually

means more fulfilment and motivation in their job, as well.


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Recommendations to the Management

Motivating employees so that they feel secure on the job is not easy, especially since a

project has a finite lifetime. Also if a project is at such place where the basic amenities are not

available to live it become the more difficult to motivate the employee to work at those site.

Since the project manager or management cannot motivate by promising material gains, they

must appeal to each person’s pride. The project manager should take care and give personal

assistance to the supervisors, technicians, workers and the persons whose are working under him

for achieving the target. There are several ways for motivating project personnel. Some effective

ways include are followings:

Professionally Stimulating Work Environment

The work conditions on the site are not so good and there is a lack of basic facilities and

amenities. The management should arrange the basic requirement of the persons at the site like

housing, food, recreation centre, games. Also management should make work site safe so that

anyone can work without fear and give his best output. The management should provide a good

medical facility and the travel arrangement in the case of emergency.

Letting the People Know Why They are, Where They Are

The people are engaged at work should know that they are there because they know that

how to do that work. How much they are important for the work and for the organization. They

should know that where they are and why, because this make them feel them important for the

organization. Making the individual feel that they belong where they are, Let the people know

that how their efforts fit into the big picture of the project and how this project will benefits their

future growth and career development. Employees often feel strong fulfilment from realizing that

they are actually making a difference. This realization often requires clear communication about

organizational goal, employee progress towards those goal and celebration when the goal is met.


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Adopt a Positive Attitude

The management should adopt positive attitude towards the supervisors, technicians and

workers to complete the work on the time. The management shouldn’t criticize the works for

their less output at the work place due to some unfavourable conditions at the work place. The

management should always motivate them for the better work performance. The management

shouldn’t make promises that cannot be kept. The management should give each person the

attention which he requires.

Placement of the Persons in Right Positions

The every people have some level of knowledge and experience. Anybody cannot fit into

every work. The efficiency can be maximum if right people in right place in right numbers. The

people at any level should have proper knowledge for that position and properly trained. By

giving proper training to the persons at work place it could increase the work progress. This will

also help in further growth of the persons. The persons placed at various positions should follow

the hierarchy of the management. They should be follow the instruction given by the higher

person also the higher person should consider the ideas of the lower persons.

Job Enrichment

The job enrichment is concerned with designing jobs that provide opportunities for the

achievement, recognition, growth, responsibility, a greater variety of work content; requires a

higher level of knowledge and skills, give workers more autonomy and responsibility in terms of

planning, direction and controlling their work and provide the opportunity for personal growth

and meaningful work experience. The workers job may be enriched by:-Giving workers more

latitude in deciding about such things as work methods, sequence and pace or by letting them

make decision.-Encouraging the participation of subordinate and interaction between workers.-

Giving workers a feeling of personal responsibility to their tasks.-Giving feedback on job

performance.


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Appraisal & Rewards

The project has a very limited time and is of very specific in the nature. A critical lesson

for supervisors is to learn to focus on employee behaviours, not on employee personalities. At

time to time persons on the work gives their best performance. For these best performances the

rewards should be given to the workers. This will encourage other workers for giving their best

performance. This could be in the form of extra wages or appraisal. There rewards should be

justified so that it should not harm the others performance. Performance in the workplace should

be based on behaviours toward goals, not on popularity of employees. You can get in a great deal

of trouble (legally, morally and interpersonally) for focusing only on how you feel about your

employees rather than on what you're seeing with your eyeballs.

Make of List of Things that Motivate each of Your Employees

Fill out the list yourself for each of your employees and then have each of your

employees fill out the list for themselves. Compare your answers to theirs. Recognize the

differences between your impression of what you think is important to them and what they think

is important to them. Then meet with each of your employees to discuss what they think are the

most important motivational factors to them. Lastly, take some time alone to write down how

you will modify your approaches with each employee to ensure their motivational factors are

being met.

Work with each employee to ensure their motivational factors are taken into

consideration in your reward systems. For example, their jobs might be redesigned to be more

fulfilling. You might find more means to provide recognition, if that is important to them. You

might develop a personnel policy that rewards employees with more family time, etc.

Have one-on-one meetings with each employee

Employees are motivated more by your care and concern for them than by your attention

to them. Get to know your employees, their families, their favorite foods, names of their

children, etc. This can sound manipulative --and it will be if not done sincerely. However, even

if you sincerely want to get to know each of your employees, it may not happen unless you

intentionally set aside time to be with each of them.


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Cultivate Strong Skills in Delegation

Delegation includes conveying responsibility and authority to your employees so they

can carry out certain tasks. However, you leave it up to your employees to decide how they will

carry out the tasks. Skills in delegation can free up a great deal of time for managers and

supervisors. It also allows employees to take a stronger role in their jobs, which usually means

more fulfilment and motivation in their jobs, as well.

Reward it soon after you see it

This helps to reinforce the notion that you highly prefer the behaviours that you're currently

seeing from your employees. Often, the shorter the time between an employee's action and your

reward for the action, the clearer it is to the employee that you highly prefer that action.

Implement at least the Basic Principles of Performance Management

Good performance management includes identifying goals, measures to indicate if the

goals are being met or not, ongoing attention and feedback about measures toward the goals, and

corrective actions to redirect activities back toward achieving the goals when necessary.

Performance management can focus on organizations, groups, processes in the organization and

employees.

Establish goals that are SMARTER

SMARTER goals are: specific, measurable, acceptable, realistic, timely, extending of

capabilities and rewarding to those involved.

Clearly convey How Employee Results contribute too Organizational Results


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Employees often feel strong fulfilment from realizing that they're actually making a

difference. This realization often requires clear communication about organizational goals,

employee progress toward those goals and celebration when the goals are met.

Celebrate Achievements

This critical step is often forgotten. New managers and supervisors are often focused on a

getting "a lot done". This usually means identifying and solving problems. Experienced

managers come to understand that acknowledging and celebrating a solution to a problem can be

every bit as important as the solution itself. Without ongoing acknowledgement of success,

employees become frustrated, sceptical and even cynical about efforts in the organization.

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Dana, D., Managing Differences: How to Build Better Relationships at Work and Home,(4th Ed.). MTI Publications, 2005.

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assisgnment no. 2 human resourse management

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