attendee · 2021. 4. 20. · jw marriott phoenix desert ridge resort & spa 5350 east marriott...

62 Sessions and Workshops 100 Expert Speakers

DRJ’S 65th CONFERENCE

REGISTER NOWWWW.DRJ.COM/FALL2021

ATTENDEECONFERENCE GUIDE

The largest event dedicated to managing risk and resiliency in 2021

RESILIENCY IN A TIME OF

REBUILDING

https://drj.com/fall2021/


https://drj.com/

RESILIENCY IN A TIME OF REBUILDING

As the oldest business continuity resource in the world, DRJ has the in-depth education and technology to ensure you’re equipped for today’s disruptions and tomorrow’s emerging threats.

The tools you gain at DRJ Fall 2021 can help you reduce downtime, increase workplace safety, secure your data, and reduce your overall risk. You’ll save time and money by learning how to prevent disruptions or respond swiftly when they occur.

Disclaimer

As we continue to navigate the uncertainties of our world in the midst of the COVID-19 pandemic, we are working hard to ensure we forge ahead with our in-person event in an environment which makes everyone safe and comfortable. Click here to view our commitment to clean.

However, in the unlikely event we have to reschedule or cancel the DRJ in-person conference, we will notify you by email and public announcement on drj.com/fall2021. If the in-person conference is cancelled, you can get a refund or you can still attend the DRJ Fall virtual conference Oct. 11-14 and we will refund you the difference in registration fees. Alternatively, you can also cancel your registration for a full refund.



https://drj.com/

https://drj.com/fall2021/our-commitment-to-clean/


DRJ Fall 2021 - Attendee Conference Guide | of 54

WELCOME LETTERWe invite you to join us and enjoy all the programming, the networking, the exhibitor demos and more at DRJ Fall 2021 – Rebuilding in a Time of Resilience! We have designed our 65th conference to meet the needs of you, our valued attendees. This conference guide is loaded with the information that will help you organize your time and get the most out of DRJ Fall 2021.

Get ready to experience an exceptional event!

We are so excited to be returning to in-person events! The conference will be returning to our format of four days of keynote and workshop sessions, breakout tracks, panel discussions, exhibit hall, networking, and more. The conference’s agenda is packed full of possibilities for attendees to acquire fresh resources, new knowledge and skills, strategic connections, and in-depth education to ensure they’re equipped for today’s disruptions and tomorrow’s emerging threats

This in-person event offers numerous opportunities to collaborate, build communities, establish new and resume former friendships, provide and receive extensive feedback, be part of in-depth conversations, and experience the traditional conference atmosphere for which DRJ is well-known. We’ll be following additional safety protocols to keep everyone safe and comfortable, and you can learn more about that on our event website: www.drj.com/fall2021.

This conference is a worthy investment, as many repeat DRJ attendees thoroughly agree. It’s the chance for an energizing change of scenery, gain new inspiration for robust resiliency programs, and experience an invigorating mix of minds and cultures.

DRJ in-person conferences are also the perfect getaway from distractions at work and home and to enjoy all that our venue has to offer, whether that be relaxing by the pool, connecting with fellow attendees over dinner or a round of golf. Your registration also includes a full conference pass to the DRJ Fall Virtual event which will run October 11–14, online

We’re really looking forward to welcoming you back to our in-person events and connecting with you in-person soon.

Best regards, Bob Arnold, PresidentDisaster Recovery Journal






Richard L. Arnold, MBCI ............................. Founder

Bob Arnold, MBCI (Honorary) ..................... President [email protected]

Rose Chotrow .............................................. Registration Manager [email protected]

Amy Fennewald ........................................... Senior Web Designer [email protected]

Vanessa Mathews ....................................... Master of Ceremonies [email protected]

Emily Murnen ............................................... Virtual Platform Manager emily@wildelmevents

Sonal Patel ................................................... Marketing Director [email protected]

Emily Rice .................................................... Digital Learning Manager/Circulation [email protected]

Jon Seals ..................................................... Editor in Chief [email protected]

Lesley Vinyard ............................................. Director of Events [email protected]

Kathleen Aris, Sungard Availability Services

Dan Bailey, LegacyTexas Bank

Jeff Dato, VolCorp

Peter Laz, Fusion Risk Management

Ann Pickren, OnSolve

Tracey Rice, Fusion Risk Management

Randall Till, Nike

Damian Walch, Deloitte

Belinda Wilson, Gartner

Executive Council

Selma Coutinho, Ericsson

Theresa Crawford, Synovus

James Green, Origami Risk

David Halford, Fusion Risk Management

Ray Holloman, HCA Healthcare

Cary Jasgur, Mazars USA

Terri Kirchner, Old Dominion University

Frank Lady, Bank of America

Joan Landry, Abbott

Joe Layman, Bright Horizons

Margaret Millett, Uber Technologies, Inc.

Martin Myers, Martin Myers & Associates

Jayme Rick, T-Mobile

Paul Striedl, Stifel

Matt Ziska

Editorial Advisory Board

DRJ STAFF

Meet our MC

Vanessa MathewsAsfalis Advisors

Vanessa Vaughn Mathews is the founder and chief resilience officer of Asfalis Advisors, a business resilience company based in Charlotte, NC. She is also the host and a co-owner (in partnership with DRJ) of Business Resilience DECODED, the leading podcast for emergency management and business continuity professionals.

Vanessa got her start in the profession the hard way. In 2008, she was sitting in her parked car in Atlanta when a tornado tore through the city, killed one person, destroyed 50 homes, and totaled her car. The experience, which she calls the Perfect Storm, galvanized her interest in emergency preparedness and gave her a deep empathy for the profession.

Vanessa has a Bachelor of Arts in Homeland Security and Emergency Management from Savannah State University (SSU) (she was the first woman in Georgia to obtain the degree) and a Master’s in Business Administration from the University of South Carolina. Currently, she teaches the Business Continuity and Crisis Management course at SSU as an adjunct professor.

As the leader of Asfalis, she has counseled a range of private sector, governmental, and nonprofit organizations on how they can develop, validate, and maintain their business resilience programs. She has worked with clients in real estate, healthcare, information technology, transportation, logistics, and higher education, among other areas.

Prior to founding Asfalis, she worked in business continuity and crisis management for fortune 500 retail and manufacturing organizations.

In 2021, Vanessa was appointed by the Mayor of Charlotte to serve as the Chair of the Charlotte International Cabinet advisory board. In 2020, the Mecklenburg Times named her as one of the 50 Most Influential Women in Mecklenburg County.

She is an outspoken advocate for social justice, and has long highlighted the challenges faced in the workplace by women and minority professionals. A warm and dynamic presence at the podium, she speaks often at conferences and events.


mailto:[email protected]




mailto:emily@wildelmevents






Dear [Decision Maker]:

I would like your approval to attend DRJ Fall 2021 on Sept. 19-22 in Phoenix.

DRJ conferences are the world’s largest conferences dedicated to building resiliency, and attending is crucial for me to stay on top of the latest technologies, solutions, and processes to manage risk and build resiliency for our company. Now more than ever, it is imperative that our organization is well-prepared for any risk (known or unknown) we might face in the coming years.

A few key benefits which make this a worthwhile investment include the following:

Peer networking to help solve BC challenges and review our current approaches.The conference is known for the collaborative nature of attendees and speakers in providing feedback and advice. The event builds in formal and informal networking times to facilitate this. It is invaluable to have discussions and gain knowledge from others who are facing the same challenges as us.

Immersive educational opportunities with experts.The conference includes more than 65 sessions and workshops with 85 speakers which will allow me to focus on the areas essential for our company – all in one place instead of trying to organize various separate training sessions. I will be able to: - learn from industry experts and seasoned practitioners. - gain valuable strategies to apply immediately to our company. - acquire first-hand information from professionals who share real-life scenarios. - learn the latest in business continuity, technology, trends, and business-related products. - share all of these great resources, information, strategies, and more with our employees. - A full virtual experience will be added as bonus with access to sessions for up to six months.

An efficient way to demo and review the newest technologies and solutions.The event hosts a comprehensive exhibition floor which will allow me to meet and review the most current technologies and solution providers we need in one place. Arranging individual meetings would be cumbersome and inefficient.

This is an estimate of expenses for me to attend DRJ Fall 2021: - Roundtrip airfare: $XXXX - Hotel: $XXXX per night (before taxes and fees). This is a specially negotiated conference rate for attendees, is the lowest in the industry, and represents an excellent value for this area. - Meals: $XXXX - Conference fee: $XXXX

It is essential for us to be on top of the latest tools, knowledge, and education when it comes to managing risk and building resiliency. I believe this conference will empower me to bring enormous benefits to our company.

Thank you,

Your Name

JUSTIFICATION LETTER





SPONSOR SPOTLIGHTS

As the fastest-growing mass communication and emergency notification software provider in the world, AlertMedia helps organizations securely and effectively monitor threats, streamline notifications, and recover from incidents. The company’s fully integrated, cloud-based platform delivers innovative communication tools that can be accessed from anywhere, at any time, using any device. For more information, please call (800) 826-0777 or visit our website at www.alertmedia.com.

In the midst of disruption, fast and effective responses depend on clear information. BlackBerry® AtHoc® and BlackBerry® Alert® provide a centralized approach to crisis communications and critical event management with secure 2-way messaging to keep people safe and business operations running. Send critical messages to those affected after a cyber-attack, IT outage or weather event, and act decisively with the help of clear analytics and dashboards. Increase your operational resiliency, reduce costs and keep people safe with critical event management capabilities from BlackBerry.

We’ve brought together the most innovative minds in business continuity to shape the future of our industry. Combining experts from across Assurance, Avalution, ClearView, and BC Management, we help clients establish a clear vision and drive real results using our proven, proprietary methodology – the Business Continuity Operating System (BCOS). Our solutions—whether consulting, software, managed services, or staffing—are fully customized to be right for you, your team, and your organization as a whole. As a result, you gain the capability and confidence you and your executive team need to protect your employees, brand, and bottom-line.

Fusion Risk Management is a leading industry provider of cloud-based software solutions for business continuity, integrated risk management, IT disaster recovery, and crisis and incident management. Its products and services take organizations beyond legacy solutions and empowers them to make data-driven decisions with a comprehensive and flexible approach through one system. Fusion and its team of experts are dedicated to helping companies achieve greater organizational resilience and mitigate risks within their businesses.

Infinite Blue is a software solutions provider that empowers some of the world’s largest organizations to become more obstacle-resistant and resilient. Our friendly and flexible applications work together as an all-in-one, configurable business continuity command center. Leaders can now see potential threats enterprise-wide so you can plan smarter, respond in real-time, and bounce back stronger from disruptions like fires, natural disasters, security breaches, global pandemics, and other “what-ifs.” Our organizational resiliency suite of applications are built on our low-code platform and supported by our team of experts, so it’s simple to integrate and configure our existing applications or create something specifically for your organization’s needs.

With over 60 years of combined experience in the mass notification industry, OnSolve is the leading global provider of SaaS-based critical communication solutions for enterprise, SMB, and government organizations. The formation of OnSolve in 2017 brought together three of the industry’s most relied upon products, CodeRED, Send Word Now and MIR3. The company’s cloud-based solutions provide users with fast, reliable methods of sending critical information and alerts to employees, residents and other stakeholders across multiple devices. Mass notification and collaboration is an essential element of emergency response and business continuity planning, keeping teams on track and coordinating during critical events. OnSolve solutions are designed and proven to save lives, protect revenue, reduce costs, and preserve business continuity. More information can be found at www.onsolve.com.

GOLD SPONSORS


https://www.alertmedia.com/


https://www.blackberry.com/us/en/products/critical-event-management

https://castellanbc.com/

https://www.fusionrm.com/

https://bcinthecloud.com/

https://www.onsolve.com/



SPONSOR SPOTLIGHTSSILVER SPONSORS

RSA helps leading organizations transform the efficiency of their continuity and recovery teams, address the most critical areas of the business quickly, and partner across the business to achieve their resiliency goals. RSA Archer® Business Resiliency provides an automated approach to enable your organization to respond swiftly in crisis situations and protect ongoing operations. For more information about RSA’s products and services, visit www.rsa.com.

The Converge Enterprise Cloud teams across all Converge Technology Solutions companies work seamlessly together to develop, implement, host and manage data availability and disaster recovery solutions for all platforms. Based on our customer focused service delivery track record, vast engineering resources, and access to over 100 million dollars in mainstream system hardware, the Converge Enterprise Cloud delivers cost-effective resiliency solutions to customers all across North America. Additionally, the Enterprise Cloud practice provides the full breath of DRaaS, BUaaS, and Hardware Quick-Ship Solutions, together with our expert Business Continuity Consulting portfolio of services.

Founded in 2005, Ripcord is a consulting firm specializing in Crisis Management, Disaster Recovery, Business Continuity, and IT Security. We believe that recovery needs to be a heads-up activity and not a heads-down activity. So when a crisis, cyber-breach or business disruption occurs, your organization has the plans in place and, more importantly, your people have the muscle memory to execute those plans.

Sungard Availability Services is a leading provider of cloud connected infrastructure solutions serving customers from 75 hardened data centers and workplace facilities. For more than 40 years, Sungard AS has delivered resilient, highly available hybrid solutions. Sungard AS modernizes customers’ end-to-end IT across connected infrastructure, cloud, recovery and workplace solutions. www.sungardas.com

Acronis unifies data protection and cybersecurity to deliver integrated, automated cyber protection that solves the safety, accessibility, privacy, authenticity, and security (SAPAS) challenges of the modern digital world. With flexible deployment models that fit the demands of service providers and IT professionals, Acronis provides superior cyber protection for data, applications, and systems with innovative next-generation antivirus, backup, disaster recovery, and endpoint protection management solutions. With award-winning AI-based antimalware and blockchain-based data authentication technologies, Acronis protects any environment – from cloud to hybrid to on-premises – at a low and predictable cost.

Agility provides simple, flexible business continuity solutions, allowing organizations to manage their entire business continuity program from one central platform, Agility Central. Agility is the industry’s most comprehensive yet simple business continuity platform to help organizations plan, train, test, alert, and recover – all in one. Agility’s offerings include Agility Planner, RecoveryPlanner, Safety Pass, Incident Manager, Alerts, workspace and data recovery, training, and testing. Whether you’re a seasoned continuity professional or creating your company’s business continuity plan for the first time, we’re ready to support you and your team. For more information, visit agilityrecovery.com or call +1-866-364-9696.

Cutover, the leader in work orchestration and observability, is the only platform that provides full organizational visibility into dynamic flows of work, bringing them out of the dark matter of the enterprise to enable teams to move quickly with confidence. Cutover eliminates outdated approaches like static spreadsheets and weekend calls so teams can accomplish work quickly and effectively – without the usual headache.

eBRP Solutions Inc. provides web-based tools and utilities, as well as consulting services. ESN develops tools and utilities focused on core requirements. www.eBRP.net.

Everbridge, Inc., the world’s leading provider of Critical Event Management software solutions, ensures business, government and healthcare organizations are prepared to rapidly respond to – and even avoid – sudden, unexpected disruptions. The Everbridge Critical Event Management Platform delivers organizational resilience on an unprecedented scale – combining real-time monitoring, situational awareness, and integrated response and collaboration solutions across from a single, enterprise-wide view. Keeping people safeguarded, assets and reputations protected, and continuity maintained and restored quickly is the Everbridge measure of success in an uncertain world.

IBM Resiliency Services can help clients develop an enterprise-wide resiliency strategy to address the risks and opportunities of today’s business environment which requires near-continuous operations. Our portfolio encompasses innovative Resiliency as a Service offerings including resiliency orchestration, data backup, virtualization and disaster recovery cloud services to full-scale compute, data and applications resiliency, high availability and recovery solutions, and the most resilient and efficient facilities and Data Centers. IBM has proven expertise, knowledge and technology to provide the best consulting, build, manage and run services that will ensure the continuous availability of your business in the face of any opportunity or threat. Learn more at www.ibm.com/services/resiliency.

Workplace Recovery by Regus gives you preferential access to over 3000 workspace locations in more than 120 countries worldwide. With over 90,000 workplace recovery seats available across our network, we can help you get back to work faster if you can’t use your own offices due to power outages, hurricanes, fires, floods, IT failures, social distancing requirements and more. We offer solutions for organizations of all sizes, including anytime access to fully serviced turnkey offices.

Unitrends Unified BCDR enables our customers with a platform to address the challenges of today with a complete and agile solution designed to backup, secure, and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based workloads, SaaS data, and the data being generated on endpoint devices such as laptops and remote PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, inject automation and artificial intelligence to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure. Learn more by visiting www.unitrends.com or follow us on LinkedIn and Twitter @Unitrends.

Resilience and Business Continuity planning and consulting services tailored to fit your industry; utilizing proven, scalable and sustainable solutions. We are always available as partners and guides when you have a question or need some additional support. Our goal is to minimize the stress of continuity planning and optimize resilience. Learn more at www.virtual-corp.com.

eBRPSOLUTIONS

R E S I L I E N C Y R E D E F I N E D

BRONZE SPONSORS


https://www.acronis.com/en-us/

https://www.agilityrecovery.com/

https://www.cutover.com/

https://ebrp.net/

https://ebrp.net/

https://www.everbridge.com/

https://www.ibm.com/services/business-continuity?cm_sp=Scheduler-_-CopyChng2-_-C

https://www.ibm.com/services/business-continuity?cm_sp=Scheduler-_-CopyChng2-_-C

https://www.regus.com/en-us

https://www.unitrends.com/products/draas

https://www.virtual-corp.com/


https://www.archerirm.com/


https://convergeenterprise.cloud/services/

https://ripcordsolutions.com/

https://www.sungardas.com/en-us/


https://www.unitrends.com/products/draas

https://www.linkedin.com/company/unitrends/

https://twitter.com/unitrends

https://www.acronis.com/en-us/products/cloud/cyber-protect/

https://www.acronis.com/en-us/blog/posts/acronis-cyber-protect-earns-frost-sullivans-2020-new-product-innovation-award-data-protection

https://www.acronis.com/en-us/technology/blockchain-notary/



WELCOMEImagine breathtaking views of a stunning 316 acres in the Sonoran Desert. Add top-notch personal service, excellent dining options, award-winning spa, and championship golf club. Combine that with high-quality training, meaningful networking, and vital business continuity and disaster recovery planning.

It’s time to make plans to attend DRJ Fall 2021 for our 65th conference Sept. 19-22 in Phoenix!

NOW IMAGINE FOUR REJUVENATING YET RELAXING DAYS.

We look forward to sharing this exclusive opportunity with you to learn from the industry’s leading experts and sharpen your skills. You’ll have the chance to work with like-minded professionals, share strategies, and gain knowledge and confidence in your organization’s risk and resilience programs.

Don’t miss numerous opportunities to network, learn, connect, and relax at the breathtaking JW Marriott Desert Ridge Resort & Spa.

Our goal at DRJ Fall 2021 is to give you “Resiliency in a Time of Rebuilding.” This year, it’s not just a slogan. We have all seen business continuity departments become even more important this past year. Resilience professionals need to have reliable solutions as organizations emerge from existing pandemic protocols.

LEARN, GROW, RELAX, AND ALLOW US TO INSPIRE YOU AT DRJ FALL 2021!





https://www.marriott.com/hotels/travel/phxdr-jw-marriott-phoenix-desert-ridge-resort-and-spa/


WHAT TO EXPECTGet back into the office safely. Protect your data from cyberattacks. Mitigate your supply chain risks. Communicate with your employees during a crisis. Gain new skills. Learn about the latest technology. Take part in lively discussions on all of the top issues.

This is just a small sample of the return on investment you and your organization will gain from attending DRJ Fall 2021. Learn about the necessary tools, build lifelong connections, and receive high-quality education needed to ensure your business is prepared for any situation. Be confident you can protect your organizations’ employees, data, and reputation. This kind of knowledge and first-hand experience cannot be gained from reading an article or watching a short 10-minute video. Get instant access and direct contact with industry experts who can help you make the difference in your organization. You have an important job, and we’re ready to provide you with the tools necessary to do it successfully.

COVID-19 PROTOCOLSPlease be assured that the health and safety of all parties are first and foremost in our preparations for an in-person DRJ Fall 2021 conference. As such, many considerations and modifications are our priority. We are partnering with both the JW Marriott and the city of Phoenix to ensure the safety of all for a return to an in-person event. For more information, please visit the event site at www.drj.com/fall2021.

From increasing workplace safety to reducing downtime to securing data, you’ll acquire new skills, learn about advanced technology, participate in lively discussions, and interact with industry experts at DRJ Fall 2021.

The return on investment which you’ll receive for yourself and your business after attending DRJ Fall 2021, combined with newly-acquired knowledge and first-hand experiences, will be invaluable and life-changing!

WHY SHOULD YOU ATTEND? REDUCE DOWNTIME. INCREASE WORKPLACE SAFETY. MORE SECURE DATA. REDUCE OVERALL RISK. NEW SKILLS. LATEST TECHNOLOGY. LIVELY DISCUSSIONS ON THE TOP ISSUES.

More than 100 speakers, 62 sessions, 50+ booths, and numerous networking opportunities. How can you afford not to attend DRJ Fall 2021? It’s the best of the disaster recovery and business continuity world all wrapped into one amazing experience!









MAKING CONNECTIONS

DRJ Fall 2021 is created to provide unlimited opportunities for you to meet and discuss essential topics with industry experts! This conference gives you the opportunity to make connections with other thought leaders and colleagues who understand and experience the same industry-related challenges as you!

NETWORKING

Everything you want and need in one location. Meet with top companies, get answers to your questions from the top industry consultants, attend software demos, and enjoy a complimentary snack or two.

EXHIBIT HALL

Be sure to make time to attend our networking meals and hospitality events. These are the perfect opportunities to relax and refuel to make the conference a complete experience. Don’t miss out on the excitement at the lively Monday night hospitality event where we celebrate our 65th conference!

RECEPTIONS

REGISTER AND SAVE BY THESE DATES

ONLY $1,295.00 Through July 20, 2021

ONLY $1,395.00 Through August 20, 2021

ONLY $1,495.00 Through Sept. 22, 2021

REGISTER RISK-FREE! You can get a full refund on your pass through Aug. 20, 2021.

We will be offering a full virtual experience to all registered attendees at no additional cost.




JW MARRIOTT PHOENIX DESERT RIDGE RESORT & SPA5350 East Marriott Dr.

Phoenix, AZ 85054Phone: 480-293-5000

HOTEL FEATURESYou’ll leave DRJ Fall 2021 completely relaxed thanks to the renowned Revive Spa and Wildfire Golf Club. Make the most of our conference venue and schedule a massage or a round of golf with your peers.

The hotel offers guests access to five pools, including the Mesa Pool, the Wildfire Pool, the Sidewinder Pool, the Lazy River Outdoor Pool and the Revive Spa Pool, an adult lap pool. There are also two whirlpools, a lazy river, the Serpentine Waterslide and a kids’ splash pad. All pools are heated at 82 degrees year round.

Take advantage of the on-site dining opportunities, with six restaurants and a range of menu options you’ll never get bored and easily satisfy your cravings. Enjoy relaxing at the on-site Starbucks with outdoor fire pits available to view the beautiful botanical garden.

The rooms at the JW Marriott Desert Ridge Resort & Spa feature sumptuous bedding, flat panel TVs, top-quality bath products, and plenty of space to stretch out and feel comfortable. The complimentary high-speed Internet makes it easy for you to stay connected and up-to-date.

The JW Marriott Desert Ridge Resort & Spa is now accepting hotel reservations for DRJ Fall 2021.

You can make reservations online at https://book.passkey.com/go/DisasterRecoveryJournal2021 or call 1-800-835-6206.

Please remember you are responsible for making your hotel reservations and note the last day to book a room is August 20, 2021. There is a limited number of U.S. Government-rate rooms available. If you qualify, please be sure to request a government room rate when making your reservation and be prepared at time of check-in to show a military ID to verify your qualification.

HOTEL ROOM RESERVATIONSService from Phoenix Sky Harbor Airport to JW Marriott Phoenix Desert Ridge:

Groome Transportation - (800) 888-2749 Maricopa Shuttle and Limo - (520) 568-0123 Pre-Arranged - The following providers are available for pre-arranged pick-ups. Wheelchair accessible vehicles are available upon request. American Limo & Sedan - (602) 788-9193 Onyx Express - (480) 837-8577

Taxi services:

AAA/Yellow Cab - www.yellowcabaz.com - 480-888-8888 Mayflower Cab - 602-955-135 VIP Taxi - www.viptaxi.com - 602-300-3000 Uber and Lyft

SHUTTLE







https://book.passkey.com/gt/lodging/218159796?gtid=7fee4dc60af875b522254de061b00a49

https://www.yellowcabaz.com/

www.viptaxi.com


REGISTRATION RATESRegistration rates for the conference are as follows:Only $1,295.00 through July 20, 2021Only $1,395.00 through Aug. 20, 2021Only $1,495.00 through Sept. 19, 2021

Make conference checks payable to Disaster Recovery Journal. All fees must be paid in U.S. currency only and payment must be drawn on a U.S. bank.

THREE EASY WAYSTO REGISTER1. Fax: 636.282.5802 (all day)2. Mail: DRJ Registration Manager

1862 Old Lemay Ferry Rd Arnold, MO 63010

3. Web: www.drj.com/fall2021

For Information Call: 636.282.5800 (9AM - 5PM CST)Email: [email protected]

REGISTRATION DISCOUNTSDRJ offers a 10% discount on registration fees if you meet certain criteria. Review the restrictions. If you are eligible, mark the appropriate place on the registration form. Three or more employees from the same company who register at the same time are eligible for a 10% discount.

All certified individuals (must be certified at the time of registration) are eligible for a 10% discount.

All contingency group members are eligible for a 10% discount with proof of membership.

These discounts must be requested at the time of registration. No refunds of the discount will be issued, and only one discount per registrant will apply.

REGISTRATION FORM

Policy InformationCancellation Policy (Must be in writing): Conference enrollment may be canceled through August 20, 2021 without penalty. No refunds or credits will be given for cancellations received after August 20, 2021. All no shows will be charged the full amount. All cancellations must be received in writing. I have read and understand the cancellation policy.Promotional Policy: DRJ retains the right to use attendee images and comments for promotional purposes.

Indicate Your Industry:Banking/FinancialPublic UtilitiesTransportationInsuranceCommunicationsManufacturingGovernmentEducation

Computer ServicesRetailHealth CareConstructionMgmt. ConsultantHospitalityOther

Rank Your Experience LevelNovice (less than 2 yrs)Intermediate (2–5 yrs.)Advanced (5+ yrs.)

This is my first conference.1-56-10 More than 10.

How many DRJ conferences have you attended?

Payment Information

Registration Discounts* (if any) Credit Card Type (MasterCard, Visa, etc.)

Check Enclosed for ($) Bill my company, (Attn.)

Signature Credit Card Number Security Code* Exp. Date*3–digit number found on back of card, 4 digits on front for AMEX

Personal Information

Mr/Mrs/Ms First Name Last Name Phone Email

Title Print Name As It Should Appear On Badge

Company Emergency Contact Name/Phone Number

List Your MBCI, FBCI, CRP, CBCP, MBCP# List Any Designations for Badge

Address Check if you require special needs. Specify below.

City State/Zip Code Country Notify conference personnel during on–site registration of your arrival and special needs.

SAVE $200REGISTER BY JULY 20, 2021

As the health and safety of our community continues to be of paramount importance, it is also important to look forward to a time when we can re-convene in a face-to-face environment. DRJ is pleased to announce we will look forward to DRJ Fall 2021: Resiliency in a Time of Rebuilding and will begin planning for both a face-to-face and virtual conference environment. Stay tuned for more details as the planning cycle evolves.





https://drj.com/



8:00 a.m. ................................................................... Exhibit Hall Set-up

8:00 a.m. – 7:00 p.m. ............................................. Conference Registration

1:00 p.m. – 2:00 p.m. ............................................. General Session 1 GS-1 ..................Osincup ................................ The Science of Happiness

2:00 p.m. – 2:30 p.m. ............................................. Refreshment Break

2:15 p.m. – 4:45 p.m. ............................................. Workshop Track WS-1 .................Zawada, Bratton .................. BCOS Workshop: Generating Focus and Increasing Executive Engagement WS-2 ..................Phelps ................................... Ransomware is the #1 Cyber Threat - You Need To Do A Cyber Exercise To Find Out If You Are Ready! WS-3 ..................Primeau, Cehajic ................. How to Conduct Dynamic Tabletop Exercises Virtually WS-4 ..................Smith .................................... Workplace Violence Structuring and Installing a Plan WS-5 ..................Snow ..................................... When Building Your Future Plans Prepare for a Complex, Multi-Channel Communication World

5:00 p.m. – 7:00 p.m. ............................................. Exhibit Hall Opens

5:00 p.m. – 7:00 p.m. ............................................. Welcome Reception

5:30 p.m. – 7:00 p.m. ............................................. Product Demos

Sunday, September 19, 2021

DAY 1 AGENDA



IN-PERSON AGENDADAY 1Sunday, September 19, 2021

1:00 p.m. – 2:00 p.m.

GENERAL SESSION 1

Paul Osincup

Positive Workplace Strategist

The Science of Happiness85% of the world’s working population is unhappy and unhappy workers cost businesses worldwide more than $7 trillion per year.

Unfortunately, being happy isn’t always simple, and for some people it may be more difficult than others. We all have a different baseline day to day level of happiness, but wherever you’re at, wouldn’t you like to be a little happier? Our brains are hardwired to seek happiness, yet we’re not great at predicting what will sustain it. In this talk, we’ll look at evidence from positive psychology, cognitive behavioral techniques, and neuroscience, you can use to create habits that will help you boost and maintain your overall level of happiness.

Paul Osincup is a Humor & Positivity Strategist who helps organizations create happier, healthier, and more connected places to work. Paul’s global mission for workplace happiness has provided him the opportunity to work with hundreds of organizations including Nasdaq, The U.S. AirForce, and the Harvard Kennedy School of Leadership. He’s a content creator for Happify, an app that provides evidence-based solutions for emotional health and well-being for over 17 million users and he’s also a certified Stress Mastery Educator with the American Institute of Stress. His TEDx Talk: “Leading with Laughter, the Power of Humor in Leadership” has been viewed nearly a half a million times and he’s also the host of the “Delivering Happiness Podcast” which highlights leaders and companies creating great workplace cultures. Paul’s work has been highlighted in The New York Times, Forbes, and on his mom’s refrigerator.

2:00 p.m. – 2:30 p.m.

REFRESHMENT BREAK

8:00 a.m.

EXHIBIT HALL SET-UP

8:00 a.m. – 7:00 p.m.

CONFERENCE REGISTRATION



DAY 1 Sunday, September 19, 2021

WORKSHOP TRACK - SESSION 1

Brian Zawada

Castellan Solutions

Michael Bratton

Castellan Solutions

BCOS Workshop: Generating Focus and Increasing Executive EngagementEvery business continuity program struggles at some point with lack of focus and a lack of engagement. These challenges exist for

both robust, mature programs, as well as for programs just getting started. To help solve for focus and engagement issues, Castellan developed the Business Continuity Operating System (BCOS) - our proven process for driving business continuity and operational resilience success.

BCOS focuses on strengthening the seven core elements that differentiate a high-performing program from an under-performing one. Leveraging this framework enables business continuity leaders to answer “yes!” to the following statements:

1. I am empowered to make my organization operationally resilient2. I have the resources needed to protect the organization aligned to management’s expectations3. I am challenged to grow personally and mature the program4. I enjoy my workAttend this workshop to learn about the BCOS, why it’s essential to your personal and professional success, and the core tools used

to achieve focus and engagement. During this workshop, we will work through three essential tools so you can start implementing the BCOS next week to achieve the right level of resilience for your organization.

Brian Zawada is the Chief Operating Officer for Castellan Solutions, the largest, global provider of business continuity consulting, software, managed services, and staffing. Brian has more than 25 years of experience managing and building world-class, global business continuity programs that help organizations achieve and sustain the right level of resilience.

Michael Bratton is the Business Continuity Consulting Practice Leader for Castellan Solutions, the largest, global provider of business continuity consulting, software, managed services, and staffing.


Regina Phelps

EMS Solutions

Inc.

Ransomware is the #1 Cyber Threat - You Need To Do A Cyber Exercise To Find Out If You Are Ready!Ransomware is one of the top threats in cybersecurity. According to the Identity Theft Resource Center, there were 878 major

cyberattacks in 2020 in the US, 18% of which were recorded as ransomware. Have you had a ransomware attack yet? If not, consider yourself lucky! Why is it so popular? Simply because ransomware is a lucrative business. The average ransom paid by organizations in the US, Canada, and Europe increased from $115,123 USD in 2019 to $312,493 USD in 2020—a 171% year-over-year increase. With new tactics like double extortion, this number will only continue to rise.

Organizations around the world are being held hostage by ransomware, and many are being forced to pay cybercriminals because they’re not equipped to combat the threat for varying reasons, from a lack of recoverable backups to the cost of downtime outweighing the cost of paying the ransom. Experts all agree on one thing…it is simply a matter of when, not if it will happen.

Attend this session and learn how to go about developing a realistic cyber exercise that will demonstrate the impact of a ransomware attack and can challenge the Executives, Crisis Management Team, technology staff and business units alike.

Regina Phelps an internationally recognized thought leader in the field of emergency management, pandemic & contingency planning. Since 1982 she has provided consultation, training & speaking services to clients on five continents & is the author of three books.


Marie-Helene Primeau

Premier Continuum

Inc.

Senad Cehajic

OMERS

How to Conduct Dynamic Tabletop Exercises VirtuallyWe believe that organizations that perform regular exercises have been proven to be the fittest to recover from a crisis. As

practitioners, we might daydream that each participant invited to our tabletop exercise will be thrilled to test his or her skills during a simulation that will be a company-wide echoing success. The results are too often rather disappointing.

Strong from her field-oriented approach reflecting over 18 years of experience in supporting organizations, Marie-Hélène has overseen lots of simulations and exercises, onsite and virtually, with numerous clients from various industries and with up to 200 participants. She is considered an expert. Having worked with hundreds of executives and senior managers, Marie-Hélène is known for her presentation skills, interactive training approach and her proven methodologies.

She will be joined by Senad Cehajic, professional in Business Continuity , who has extensive experience working within multinational organizations in diverse sectors and geographies. He is recognized for his leadership and ability to raise the profile of business continuity with Executives which includes running successful dynamic tabletop exercises.

Throughout this workshop and using field examples, they will share strategies and tips on how to make tabletop exercises dynamic and fun while meeting set objectives.

Learning Objectives • Identify key success factors for tabletop exercises • Address how exercises need to be planned and delivered in a different and most optimal way in a virtual world • Experience tools making exercises more dynamic • Exchange with fellow practitioners about best practices and lessons learned.

2:15 p.m. – 4:45 p.m.



DAY 1 Sunday, September 19, 2021

With over 18 years of experience, Marie-Helene is an expert-in supporting public and private organizations on their Business Continuity lifecycle.She has conducted numerous exercises, onsite and virtually, with clients from various industries.

Professional in Business Continuity , Senad has extensive experience working within multinational organizations in diverse sectors and geographies. He is recognized for his leadership and delivery of dynamic tabletop exercises with Executives.


David Smith

Professional Workplace

Interactions, Inc.

Workplace Violence Structuring and Installing a PlanThis workshop will outline key elements needed to create and implement a comprehensive WPV Risk Reduction Process including

Violence Exposure Site Assessment, Threat and Incident Response Team Development and Recommended Training. David A. Smith, founder of Professional Workplace Interaction, Inc., (PWI) is an author and highly experienced dynamic speaker.

Smith has extensive experience in Workplace Violence Risk Reductions Process Implementation. In addition to the topics listed he has conducted extensive leadership, behavioral risk management, business continuity and disaster

planning training for the insurance industry, corporations, private businesses, university personnel, and government agencies across the United States and Canada.

Smith’s corporate experience and expertise has been combined with PWI’s professionals including backgrounds in psychology, psychiatry, legal, law enforcement and education to develop PWI training and consultative programs. He as a great deal of experience with both large and small organizations. Mr. Smith currently serves as National Chairman of the non-profit Honor Flight Network and has served on the Board of Directors of various corporate, marketing and other charitable organizations.

David A. Smith, is an author and highly experienced dynamic speaker. Smith has extensive experience in executive management, field operations. He has conducted business continuity and disaster planning training across the United States and Canada.


Mari Anne Snow

Sophaya and The Remote Nation

Institute

When Building Your Future Plans Prepare for a Complex, Multi-Channel Communication WorldPlanning for business resilience has never been easy, but today’s planners are faced with far more complexity that ever. New

technology, highly dispersed teams, broadband inequities, and multi-generational differences have created an unprecendented communication environment of fragmented channel choices and lots of confusion. In this lively, highly interactive workshop, participants will explore the realities of a modern day communication environment with a lot of variables and nuance. Participants attending this session will leave with:

- A big picture understanding of the complexities of multi-channel communications- Top ten shifts in communication etiquette that applies to emergency communications- Top ten shifts in human behavior that will impact people’s reactions any plan implementation- An action list of to-dos that will increase your plans effectiveness

Mari Anne Snow, CEO, Sophaya & the Remote Nation Institute. Mari Anne is a recognized remote work and distributed team expert. Sophaya helps organizations optimize remote team work and Remote Nation Institute educates today’s remote professionals.

5:00 p.m. - 7:00 p.m.

EXHIBIT HALL OPENS

5:00 p.m. - 7:00 p.m.

WELCOME RECEPTION

5:30 p.m. - 7:00 p.m.

PRODUCT DEMOS



6:30 a.m. – 7:45 a.m. .............................................. Networking Breakfast

7:00 a.m. – 6:00 p.m. ............................................. Conference Information Desk

8:00 a.m. – 9:00 a.m. .............................................. General Session 2 GS-2 ..................Pratley .................................. No Time to Spare: Meeting the Expectation for Always-On Employee Safety

9:15 a.m. – 10:15 a.m. ........................................... General Session 3 GS-3 ..................Shultz .................................... Business Continuity: A Pivot is Critical to Enduring Resiliency

10:30 a.m. – 11:30 a.m. ......................................... General Session 4 GS-4 ..................Rice, Cooper, Beattie .......... Digitally Transforming Operational Resilience - Elevate Your Program’s Strategic Value

11:00 a.m. ................................................................ Exhibit Hall Opens

11:30 a.m. – 12:45 p.m. ......................................... Lunch

11:30 a.m. – 12:45 p.m. ......................................... Product Demos

12:45 p.m. – 1:45 p.m. ........................................... Breakout Track 1 BT1-01 ...............Steinfeld ............................... On the Front Lines: Lessons Learned from the Industry’s Top Emergency Communications Leaders BT1-02 ...............Holloman ............................. DR + HA = Resiliency? BT1-04 ...............O’Callaghan ......................... Business Continuity & Reslience: A Generational Perspective BT1-05 ...............Halford ................................. Operational Resilience & IT Risk Management

2:00 p.m. – 3:00 p.m. ............................................. Breakout Track 2 BT2-01 ...............Witts, Allen .......................... Shifting From Passive Planning to Active Risk Management BT2-02 ...............Haynes .................................. Hybrid Incident Command System for Businesses BT2-04 ............... Jasgur ................................... “Making Over” Your Resiliency Program During a Time of Change BT2-05 ...............Brown ................................... Risk Assessments - Visual, Statistical & Supply Chain


3:30 p.m. .................................................................. Exhibit Hall Closes

3:30 p.m. – 4:30 p.m. ............................................. Solutions Track ST-1 .................... Lambert ................................ DRJ Academy BC Primer Course ST-2 ....................Goldstein ............................. How Software is Improving Organizational Resiliency and Addressing the Continual Evolution of Business Continuity ST-3 ....................Cocchiara ............................. Understanding Situational Resilience Using Comparitive Risk Analysi ST-4 ....................Beth ...................................... Business Continuity Management & Disaster Recovery (BCM&DR) On A Limited Budget ST-5 ....................Marget .................................. Unitrends Unified BCDR: Why Backup Alone is No Longer Enough

4:45 p.m. – 5:45 p.m. .....................................................................Monday Panel Discussions – join 1 of 4 sessions MPD1 .......... Perrin, Mathews, Howard, Jasgur ....................DEI - Top Five Challenges in Achieving Workplace Diversity and Inclusion MPD2 .......... Rice, Marling, Bailey, Guerrero, Owings .........Career Development: Building Your Brand MPD3 .......... Primeau, Cehajic, Pence, Bullock ....................Dynamic Virtual Tabletop Exercises MPD4 .......... Goldman, Flynn, Bambrick, Cocchiara ............Cyber PERX


6:30 p.m. – 8:30 p.m. ............................................. Hospitality

Monday, September 20, 2021

DAY 2 AGENDA



IN-PERSON AGENDADAY 2Monday, September 20, 2021

8:00 a.m. – 9:00 a.m.

GENERAL SESSION 2

Sara Pratley

AlertMedia

No Time to Spare: Meeting the Expectation for Always-On Employee SafetyAs business continuity, disaster recovery, and safety professionals take on even greater responsibility for the business, rapid and

accurate threat identification has become a critical component of effective emergency preparedness, management, and response. From the pandemic to severe weather events, natural disasters, and other critical events, the threats facing organizations and their

people continue to increase in size and scale. For many organizations, preventing these threats from impacting employee safety and business operations involves building costly internal intelligence gathering processes and evolving safety policies to ensure they are sufficient to meet the current moment.

In this session, Sara Pratley, Vice President of Global Intelligence at AlertMedia, will share emergency preparedness best practices and outline steps organizations can take to help their teams better identify, verify, and respond to incidents faster. Drawing from her past experience leading the breaking news division at CNN, Sara will offer a framework for improving situational awareness, emergency response strategies, and overall preparedness through a proactive approach to threat identification and employee communication.

Prior to joining AlertMedia, Sara Pratley was VP of National News for CNN’s domestic newsgathering unit, where she led the network’s coverage of major events. During her decade at the network, Sara gained an incredible ability to easily assess, analyze, and decipher information.

9:15 a.m. – 10:15 a.m.

GENERAL SESSION 3

Frank Shultz

Infinite Blue

Business Continuity: A Pivot is Critical to Enduring ResiliencyBusiness Continuity is largely the same as it was 20 years ago, yet the world and key technologies have evolved exponentially.

Planning and response software has evolved, but has our thinking evolved to best utilize what’s available today? Rapid, coordinated, informed responses are required by an increasing dependency on complex systems and third-party vendors. In this session, we will explore new ways of thinking about BC and how to implement a system of continuous improvement that leverages modern data sources and capabilities. Every event, critical or not, has the potential to increase your organization’s resiliency through a better proficiency of purposeful practices.

As a founder of the company, Frank Shultz has overseen the growth of BC in the Cloud, Infinite Blue’s flagship business continuity lifecycle application. His BC/DR expertise allowed him to develop, design, and implement products over the past 16+ years.

6:30 a.m. - 7:45 a.m.

NETWORKING BREAKFAST

7:00 a.m. – 6:00 p.m.

CONFERENCE REGISTRATION



DAY 2 Monday, September 20, 2021

11:00 a.m.

EXHIBIT HALL OPENS

11:30 a.m. - 12:45 p.m.

LUNCH

11:30 a.m. - 12:45 p.m.

PRODUCT DEMOS

10:30 a.m. – 11:30 a.m.

GENERAL SESSION 4

Tracey Rice

Fusion Risk Management

Rich Cooper


John Beattie

Sungard Availability Services

Digitally Transforming Operational Resilience - Elevate Your Program’s Strategic ValueJoin Fusion Risk Management and Sungard AS as they discuss the power of digitally transforming your program to

make it a strategic asset, how to uncover insights drawn from data, and how it supports focusing on what’s important – customers and the bottom line!

Key session takeaways:• The value of digital transformation Efficiency, innovation, value, agility, proactivity Keeping up with the pace of change• The key tenets of digital transformation apply to Operational Resilience programs regardless of where they are in their

maturity journey – it is about: Protecting relationships, reputation, and revenue – not BIAs and building plans Assuring that all of the pieces fit together (and of course we’ll convey what are the pieces that must come

together across the enterprise) Metrics and measurement• What’s in it for you and your program? Improvement in the fundamentals like plan development and maintenance efficiency The return on digital transformation investment goes well beyond that • Earning a seat at the risk table • Identifying risk via data mining • Establishing an external stakeholder-first mentality (boards, customers, prospects, and regulators)

With more than twenty years of experience in business continuity, Tracey Rice is an accomplished industry leader and a passionate evangelist, who builds relationships with BCM leaders in enterprise organizations across the globe.

Rich Cooper serves as the Global Head of Financial Service Go-To-Market at Fusion Risk Management. Prior to joining Fusion, Rich lead Arbor Continuity Inc. that was a successful boutique consulting company he started after spending 14 successful years at Business Protection Systems International (BPSI), where he held various executive, service, and sales roles including company COO. Before joining BPSI, Richard was a founding partner and CEO of the Packing House Inc. a leading document management company that was ultimately acquired by Iron Mountain Inc. Rich holds MBCI certification from the Business Continuity Institute.

As Principal Consultant at Sungard AS, John Beattie works closely with organizations to implement 3rd party risk management programs, and reduce operational risk through new BC and DR programs or transforming existing ones to improve effectiveness.




BREAKOUT TRACK 1 - SESSION 1

Peter Steinfeld

AlertMedia

On the Front Lines: Lessons Learned from the Industry’s Top Emergency Communication LeadersOver the past year, safety leaders have had to take on an even more important role as organizations responded to remote work

challenges, severe weather threats, and the ongoing coronavirus pandemic. Many navigated the challenging environment with fierce determination while gathering key lessons along the way.

Peter Steinfeld is the Senior Vice President of Safety Solutions at AlertMedia and host of The Employee Safety Podcast, where each week, he interviews safety, security, business continuity, and disaster recovery experts from all over the world. Peter also leads AlertMedia’s sales organization, ensuring his team has the right information and resources to successfully bring in new customers and prospects. Prior

to AlertMedia, Peter held sales leadership roles at Symantec and Dell, among several other enterprise software companies. He has been involved in the emergency communications industry for more than 20 years, advising organizations of all sizes on matters related to employee safety, and is passionate about helping organizations protect their most valuable assets: their people. Peter is a graduate of Middlebury College, where he earned a bachelor’s degree in Economics. He also earned his MBA from the Jesse H. Jones Graduate School of Management at Rice University.


Ray Holloman

HCA Healthcare

DR + HA = Resiliency?As organizations embrace disaster recovery and high availability, is now the time to start to looking at what operational resiliency may

look like? Will any downtime be acceptable to organizations as we continue to rely more and more on technology every day? Will there still be a place for the traditional hot/warm/cold site traditional disaster recovery options that we have testing for years? Buzzwords, such as “high availability”, “cloud” and “operational resiliency” are becoming more talked about in the industry and companies are looking into those options to decrease downtime. Not to mention, increasing customer and employee satisfaction. What does resiliency really mean and how can that be sold to senior leadership to invest into resiliency as the next step? This presentation will give some takeaways of how to support DR and HA programs and start the conversations towards resiliency.

Ray Holloman, CBCP, M.B.A., M.S. is a Senior Business Continuity Administrator for HCA Healthcare. He started working in IT in 2009 and specifically in Business Continuity/Disaster Recovery in 2014.


Des O’Callaghan

BCM Consultant

Business Continuity & Resilience: A Generational PerspectiveThe BCI Americas Next Practice Group (NPG) is a team of experienced continuity and resilience professionals who explore and write

about different aspects of the growth and direction of the profession, anticipating where the practices are heading in the future. During 2020 the group conducted a survey to learn about the perspectives of different generations of practitioners and then wrote a paper to capture the findings. The paper was published by the BCI in May, 2021. We have arrived as a society at a point where demographic shift means younger, less experienced practitioners increasingly have to carry the baton, so it is important to understand not only knowledge transfer, but also ways in which experience and wisdom can be passed along with the knowledge. We learned about the varied backgrounds and career paths of baby boomers (born up to 1964) and generation X (1965-1981), contrasting with how the younger generations are arriving in their careers more through advances in technology and academic programs that did not previously

exist. We explored the pros and cons of mentoring as a key source of professional development, if currently underutilized. We gathered numerous direct quotes from experts of all ages to add perspective to the data. In this session the report authors present findings and insights that illuminate the various ways in which the continuity and resilience profession continues to be a truly unique career.

Three takeaways:1. Understanding the career backgrounds of different generations of practitioners2. Understanding the various possibilities for professional development today3. Understanding the challenges that may affect the future of the profession

Des O’Callaghan, FBCI, has 31 years of BCM experience, much in the financial sector. He now consults, teaches, and volunteers as BCI Canada Leader, BCI Americas Next Practice Group Chair and Lead Assessor. Des often presents at conferences in Canada.

12:45 p.m. – 1:45 p.m.




2:00 p.m. – 3:00 p.m.


Andrew Witts

Infinite Blue

John Allen

Infinite Blue

Shifting From Passive Planning to Active Risk ManagementFor years, we’ve conducted risk assessments and pandemic planning ad nauseum, but the size, scope, and layered events that

occurred in 2020 have caused many of us to re-examine the way we evaluate risks. Not only did this past year bring new challenges that many were unprepared for, but according to a recent survey* done by Infinite Blue, 20% of Business Continuity Professionals felt that the plans they had in place did not actually help them during the pandemic. This is why we must make a shift to active risk management, and prepare for the next “Gray Rhino” event (Coined by Michele Wucker) or, an obvious event that we’re ignoring.

In this session, Andy Witts, Director of Service Delivery at Infinite Blue will discuss the steps you can take to move your defensive planning into an offensive strategy. He’ll be joined by John Allen, Account Executive at Infinite Blue, and together they will host an interactive discussion outlining the most important strategies you and your team can implement right away.

With over 16 years’ experience in the industry, Andy Witts manages the Customer Success, Professional Services and Customer Support department for all applications at Infinite Blue.

John Allen’s responsibilities include collaborating with Infinite Blue’s prospective and current customers to identify solutions for gaps in their program. John brings over 10 years of experience in instruction, coaching and training to the Infinite Blue team.


Steven Haynes

University of Texas at

Dallas

Hybrid Incident Command System for BusinessesThe Incident Command System (ICS) has many advantages for businesses, such as increased efficiency, modulated flexibility, and

scalability. However, ICS in its current form may not overcome organizational silos, personnel’s lack of familiarity, and terminology incongruities. Therefore, a hybrid incident command system model is presented to improve incident response during times of abnormality. An ICS model must be readily usable, comfortable to adapt, and based on familiarity for it to be adopted. But the age-old question of “who’s in charge” must still be answered. During this session, Prof. Haynes will introduce you to the dual-use hybrid ICS model and how “who is in charge” is already answered in most organizations today. Participants will leave this seminar with a ready model that can be employed in their organizations, and better yet, entirely testable for identifying operational inefficiencies.

Steven Haynes is an Assistant Professor of Practice and Director of the Risk Management and Insurance Program at the University of Texas at Dallas. Steven is an experienced practitioner with over a decade of continuity and disaster risk management experience and served proudly in the United States Navy. His research has been published in Safety Science and the Journal of Business Continuity and Emergency Planning.

Steven Haynes is the Director of the Risk Management and Insurance Program at the University of Texas at Dallas. His research interests include risk analysis, organizations under crisis, mixed methods research design, and disaster science.


David Halford


Operational Resilience & IT Risk Management - Beyond a Critical PartnershipOperational resilience is a culture driven by people inside and outside of your organization, that empowers you to continue to deliver on your current commitments to customers and evolve with them in a way consistent with your brand as their circumstances and needs change. A key part of an effective operational risk program is IT Risk Management and in particular cyber security related risk. Often cyber security information is collected, managed, and reported independently however there is business & risk mitigation value in sharing cyber risk telemetry information with you Operational Resilience program.This session outlines an actionable methodology to go beyond the traditional partnership and consider using cyber risk vulnerability information as part of your Operational Resilience and IT Risk Management program. You’ll leave the session more confident and ready

to offer an innovative solution to your enterprise.

As Vice President, Continuity Solutions, David Halford leads Fusion’s product vision for all Business Continuity Management (BCM) & Operational Resilience Program aspects of our solutions resulting in customer driven requirements.





Cary Jasgur

Mazars

”Making Over” Your Resiliency Program During a Time of ChangeSome organizations have mostly returned to the way things were before the events of 2020, and the COVID-19 Pandemic. While

many organizations that did not have Pandemic Plans or robust Organisational Resilience Plans are still reeling from those events and trying to navigate the challenges that the future holds.

There is no time like now to take stock of where your organization is today, what changes might need to occur to your existing Organisational Resilience Program, and what does your organization’s future looks like. For some organizations that may mean

a complete overall of their existing program, while others may take this opportunity to perform an assessment of their overall approach to Organisational Resilience.

Within this session, we will explore the areas of your existing program that was most likely impacted by the events of the COVID-19 Pandemic, even if they do not presently exist. As well as provide guidance in the identification, classification, and modification of those areas in need of “makeover”, so that the newly “made over” program better suits your current and future organizational structure and culture.

Following this session attendees will have the tools and knowledge to shape the future of their Organisational Resilience Program by rightsizing it to meet the ever-changing world of business following the COVID-19 Pandemic.

Cary Jasgur currently holds an FBCI, MBCP, and PMP and has spoken at several conferences on a variety of topics within the Organizational Resilience industry.


Ted Brown

KETCH Consulting

Risk Assessments - Visual, Statistical & Supply ChainUsing actual Client Risk Assessment results, this session will teach the attendee how to execute three types of Risk Assessments.

The first is the traditional or visual Risk Assessment where we analyze the risks to our clients by visually examining the physical structure, looking for vulnerabilities and single points of failure. The second is the Statistical Risk Assessment where we analyze the statistical odds of any one of over 100 disaster events occurring. This combined with a BIA yields the financial exposure to an organization. The last is the Business Risk Assessment where we supply the tools or help you to determine the risks to your supply chain from your vendors. The results of any or all of these will help you to justify Risk Management and BCP Expenditures.

Ted Brown has a fifty+ year professional/leadership career. Elected to Penn State BOT in 2013, following the Sandusky Scandal; with extensive experience in Risk Mgmt, he serves as Audit and Risk Vice Chair and founder/Chair of the Risk Sub-committee.In 2019, Mr. Brown and the Penn State Board, recognized Public health expert and Penn State College of Medicine graduate Dr. Deborah Birx (the White House coronavirus response coordinator) as a Distinguished Alumna, the University’s highest honor for its graduates.

3:00 p.m. - 3:30 p.m.

REFRESHMENT BREAK

3:30 p.m.

EXHIBIT HALL CLOSES




SOLUTIONS TRACK 1

Phil Lambert

Lambert Learning

DRJ Academy BC Primer CourseEvery organization requires practitioners to be property trained, and sufficiently motivated to execute the planning process and to

promote the value to day-to-day operations. Researching information on BC strategy is relatively easy. Yet, a plethora of BC books and recommendations has created a complex and contradictory array of choices for those who are desperate to do a great job. Conventional standards and legacy strategies worked well in the business world of yesterday, yet no one is telling you what it takes to be successful has changed. This workshop will. The professional practitioner of today looks extraordinarily different than the planner of the past. How? Well, we have already envisioned what the professional of today and tomorrow will need to be successful. Come join us.

The DRJ Academy’s BC Primer course is all about providing a modern-day framework for those planners who are struggling to implement a program and those just starting out. We’ll walk you through step by step the first 12 months in starting a new program, reigniting a broken program, and raising the significance of a weakened program. We’ll show you how to make small shifts that will make a seismic difference in results.

The BC Primer course is a Business Continuity basics course which represents a breakthrough in the design, approach, and delivery of a BC training Program. 33 short sessions with 79 digital downloads of support documents, graphics, charts, presentations, and forms. DRJ Academy has partnered with Lambert Learning in the course’s creation.

Phil Lambert is a visionary, game changer, and enjoys challenging outdated program strategies. With 25 years of experience Phil is an expert in the resiliency planning field. He has proven success in the design, development, and facilitation of training courses and workshop facilitation.

SOLUTIONS TRACK 2

Monica Goldstein

Agility Recovery

How Software is Improving Organizational Resiliency and Addressing the Continual Evolution of Business Continuity

The Pandemic provided a spotlight on organizational resiliency at all levels and tested the activation of Business Continuity Plans throughout the world. The evolution of Business Continuity has seen the development of different approaches and frameworks based on changes in the business and regulatory landscape and having to address differing impacts and threats. Having a software platform that provides for “at your fingertips” action items, automates delegation of authority, stores updated contact information and houses pre-established communication greatly improves the success of businesses with Plans in place. In this session, Monica Goldstein, former CEO of RecoveryPlanner and now part of Agility Recovery, shares her insights on best practices for utilizing Business Continuity Management software as part of an organization’s Planning and Resiliency strategy that focuses on ways to maximize and fully leverage your BCM software.

Since 1995, Monica Goldstein’s experience in business continuity planning and software has been comprehensive. Monica recently joined Agility Recovery with its acquisition of RecoveryPlanner, a global leader in BCM software and consulting. Monica was one of the founders of RecoveryPlanner and prior to joining its Executive team in 2008 was a part of the Senior Management team for CAPS Centers, an alternate site and BCM consulting company. Throughout her time with RecoveryPlanner and CAPS she consulted on a variety of BCM projects for a wide range of enterprise organizations and financial institutions, including implementing Business Impact Analysis (BIA), Business Continuity Plan development and Tabletop Exercises.

SOLUTIONS TRACK 3

Rich Cocchiara

Cognitient Corp.

Understanding Situational Resilience Using Comparitive Risk AnalysisRich Cocchiara has been helping companies and governments to assess risks to their strategies, processes, organization,

technology, applications, data and facilities for more than 30 years. His experience as a CIO, CTO and CISO give him unique insight to what is needed to ensure resilience against multiple demands, disruptions and threats being faced by companies and governments today and going into the future. Based on his observations of how companies responded to the COVID threat has led him to conclude that many companies view risk from one dimension and find themselves unable to deal with the dynamic risks they face today. Risk mitigation plans that do not take into account multiple scenarios are doomed to failure when something unexpected such as COVID arises and employees are challenged to respond quickly and concisely using their knowledge, experience and past performance (KEP). Developing situational resilience requires companies use comparative risk analysis to more accurately assess their risk mitigation

abilities. Companies must go beyond normal risk planning by accurately determining how their staff will be able to respond to multiple scenarios and how that compares to best-in-class and industry competitors.

In this session attendees will learn how to use this type of analysis to allow them to get to the real truth of how their company handles multiple different scenarios thereby giving them the ability to develop risk mitigation plans that work in the real world as opposed to on paper.

Rich Cocchiara is the Chief Innovation & Security Officer for Cognitient Corp and he is the former Chief Information Security Officer for the NYC Dept of Education and has held positions such as CTO for Smarter Risk Corp, CTO & Distinguished Engineer for IBM.

3:30 p.m. – 4:30 p.m.




SOLUTIONS TRACK 4

Michael Beth

Virtual Corporation

Business Continuity Management & Disaster Recovery (BCM&DR) On A Limited BudgetTalk track to include: - Thoughts on effectively baselining current state of BCM&DR, if any? - What’s in place today, what is needed and what do I need to

know or have in place to ensure the foundation is laid?- BCM Program Framework - What are the necessary components to build upon, change or correct or to develop and implement?- Finding Support - Who are those C, Director, VP Level supporters, what about Line of Business or IT leaders or individual contributor

level line of business or IT SMEs that stand out in the organization?- What to do first? Prioritization of foundational elements; development, implementation and socialization of foundation elements for quick wins.

What does that short term and long term roadmap look like?- Takeaways, typical and industry aligned methodology components to a BCM&DR framework, understanding of prioritized workflows for

foundational buildout.

Michael Beth has spent 22+ years delivering business continuity, disaster recovery and IT transformation type services. Michael serves as a trusted advisor and a Business and IT Resiliency Domain Subject Matter Expert at Virtual Corporation.

SOLUTIONS TRACK 5

Adam Marget

Unitrends

Unitrends Unified BCDR: Why Backup Alone is No Longer EnoughData is the lifeblood of all businesses, and each day IT professionals are tasked with protecting more of it all while maximizing uptime

for their organizations. In an ongoing battle against cyber threats and attacks on your data, one of the most impactful investments any organization can make is in its employees. An end user who’s educated and empowered plays an integral role in defense of your networks and data. At Unitrends, we’ve integrated our backup and recovery solutions with powerful security tools to provide protection beyond simple backup and restore capabilities.

A modern BCDR solution enables holistic data protection, whether it lives on-prem, across remote endpoints, or in clouds and SaaS applications. If you’re ready to embrace a solution complete and agile enough to address all workloads while injecting automation and artificial intelligence to simply complex systems, you’ve come to the right place.

Join Adam Marget, Unitrends Technical Marketing, as he explores:• Powerful recovery options to meet aggressive RTOs and RPOs for on-prem and cloud-based workloads• Automated recovery testing for 100% proof and confidence in recovery• Key security integrations to harden the backup environment and enable employees to defend through actionable, front-end protection• Cloud integrations, including no-touch failover with Unitrends Disaster Recovery as a Service• And much more!

Adam Marget is an experienced technical marketing professional at Unitrends, a leader in data center backup and disaster recovery solutions. He has been a member of the Unitrends team since 2016, during which time he’s held several roles at the company. Driven by a love and curiosity for technology, Adam’s been delighted to have been afforded the opportunity help both end users and channel partners solve challenges around disaster recovery and business continuity. Prior to joining Unitrends, Adam worked with CDW where he leveraged a variety of partner solutions to help his customers achieve their goals across a variety of technology categories including backup, networking, security, power and cooling, and data center.




MONDAY PANEL DISCUSSIONS (join 1 of 4 sessions)

Terri Howard

Herzing University

Cary Jasgur

Mazars

Vanessa Mathews

Asfalis Advisors

Dan Perrin

Regus

1 - DEI - Top Five Challenges in Achieving Workplace Diversity and Inclusion Diversity, equity, and inclusion are more important than ever. Panelists will provide key challenges encountered, share

success stories, and offer insightful strategies to help foster a more inclusive and resilient organization.

Dan Perrin runs the Workplace Recovery Group within Regus. Dan has been with Regus since 2005 and has worked in the Workplace Recovery division since 2012. Dan and his team manage and assist several thousand clients globally by using the Regus platform of over 3000 locations to design, implement, test and run their people recovery.

Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors.

As an Associate Vice President with Herzing University, Terri Howard is responsible for the strategic and operational planning of Diversity, Equity and Inclusion (DEI) initiatives across the central office, online, and ten campus locations.

Cary Jasgur currently holds an FBCI, MBCP, and PMP and has spoken at several conferences on a variety of topics within the Organizational Resilience industry.

Dan Bailey

Gateway First Bank

Bridget Guerrero

GoDaddy

Tracey Rice


Cheyene Marling

BC Management - a Castellan

Solutions Company

Melissa Owings

Early Warning Services

2 - Career Development: Building Your BrandAt some point, there was such a thing as separation between your work life and your home and social life. For many

professionals, this is no longer true. More and more resilience professionals are choosing to build a personal brand that bridges work and home life. Building your brand starts with you, it’s a conscious decision - learn to recognize your value, maximize your strengths and leverage your brand to pursue not only your career but life goals.

With more than twenty years of experience in business continuity, Tracey Rice is an accomplished industry leader and a passionate evangelist, who builds relationships with BCM leaders in enterprise organizations across the globe.

Cheyene Marling is a global leader with 23 years expertise in business continuity. She founded BC Management in 2000 (now Castellan Solutions) and she is responsible for staffing strategies and research analytics for our clients globally in addition to providing career and coaching expertise.

Dan Bailey Dan is the SVP, Operational Risk Management at Gateway First Bank in Dallas, Texas. In this role, Dan is responsible for overseeing all aspects of Bank and Mortgage Operational Risk Management.

He received his Certified Business Continuity Professional and Master Business Continuity Professional designations from DRI International in 1999 and 2002 respectively. He received his Fellow of the Business Continuity Institute designation in 2006 and he received his Governance, Risk, and Compliance Professional certification in 2013. Dan also serves on Disaster Recovery Journal’s Executive Council.

Bridget Guerrero manages Operational Resilience at GoDaddy and has more than two decades experience in risk management, crisis management, intelligence and security operations. She focuses on building robust, defensible risk identification, quantification and management programs to keep GoDaddy’s employees and assets safe, wherever they may work.

Melissa Owings joined Early Warning in 2020 as a Sr. Business Continuity Manager. Prior to joining EWS Melissa spent approx. two years as a manager within TD Ameritrade’s Enterprise Continuity/Risk department where she was responsible for Business Continuity plan development as well as vendor management and testing.

Owings hold a Bachelor’s degree in Management of Human Resources and a Master’s Degree in Management. In her free time she enjoys mentoring at risk youth and attending her children’s sports activities.

4:45 p.m. – 5:45 p.m.




Robert Pence

Freedom Financial Network,

LLC.

Vera Bullock

Western Alliance

Bank

Marie-Helene Primeau

Premier Continuum

Inc.

Senad Cehajic

OMERS

3 - Dynamic Virtual Tabletop ExercisesAn energetic tabletop exercise is vital to any successful business continuity and disaster recovery program. When some

or all of the participants are in a virtual environment, creating a real-world drill can be a challenge. Learn how to inject life into your regular exercises.

With over 18 years of experience, Marie-Helene Primeau is an expert-in supporting public and private organizations on their Business Continuity lifecycle.She has conducted numerous exercises, onsite and virtually, with clients from various industries.

Professional in Business Continuity , Senad has extensive experience working within multinational organizations in diverse sectors and geographies. He is recognized for his leadership and delivery of dynamic tabletop exercises with Executives.

Robert Pence started his continuity career in the Army and continued his work, moving into the private sector with an expanse of companies: Washington Mutual, Mercantil Bank, Charles Schwab, US Bank, ACS, Safeco, and more, but also supported a the development of a free tool for continuity planning used for small and midsize organizations. Robert continues to grow and learn with the industry, and now heads up Enterprise Resiliency at Freedom Financial Network.

Vera Bullock is a Financial Services and Consumer Finance Senior Professional with CBCP Certification from 2007. Currently a WAB as a Business Continuity and Disaster Recovery Professional with Western Alliance Bank (WAB) out of Phoenix, AZ. She feels fortunate to have been provided with opportunities to work with the following Financial Services providers as a CBCP; GE Capital, Synchrony Financial, Worldpay (now Fidelity National Information Services). Vera loves Business Continuity and Data Security and is very grateful for the opportunity to continue working in this field.

Matthew Bambrick

Company Confidential

Rich Cocchiara

Cognitient Corp.

Steven Goldman

MIT

Sherri Flynn

Agility Recovery

4 - Cyber PERX - The Panel Session!October is Cyber Security month. Let’s get it started with this expert panel session on Cyber PERX - Plans, Exercises,

Resiliency, and eXperience. DRJ has assembled five global experts to discuss these important cyber security topics in a practical and information-loaded panel. Time is built in to address your questions, issues, and concerns. Don’t miss this valuable session!

Dr. Steven B. Goldman is an internationally recognized expert and consultant in Business Resiliency, Crisis Management, Pandemic Plans/Response, and Crisis Communications. He has over 35 years’ experience in all aspects of these disciplines.

Consultant of the Year 2020, Sherri is a certified MBCP, CISM & Lead Implementer for the Business Continuity Management global standard ISO 22301. Sherri provides consulting services on all aspects of Business Continuity Management, Cyber Response Planning & Vendor Management.

Matthew Bambrick, CBCP has over 20 years experience working in multiple security disciplines within various industries including Electric Utility, Nuclear, Aerospace, Defense, and transportation. Matthew holds Master’s Degrees in Business Continuity Management and Information Assurance from Norwich University. He is a decorated Army Veteran having served over 10 years in the United States Army including four years within the Office of the Secretary of Defense in the Pentagon.


5:30 p.m. - 6:30 p.m.

PRODUCT DEMOS

6:30 p.m. - 8:30 p.m.

HOSPITALITY





8:00 a.m. – 9:00 a.m. .............................................. General Session 5 GS-5 ..................Bradley, Pickren ................... The Importance of Organizational Convergence to Create Sustainable Resilience

9:15 a.m. – 10:15 a.m. ........................................... General Session 6 GS-6 ..................Zawada ................................. The Resilience Movement: Generate and Retain Executive Engagement

10:30 a.m. – 11:30 a.m. ......................................... General Session 7 GS-7 ..................Phelps ................................... Leadership at Time of Crisis: Learnings from the COVID-19 Pandemic sponsored by BlackBerry

11:00 a.m. ................................................................ Exhibit Hall Opens

11:30 a.m. – 12:45 p.m. ......................................... Lunch

11:30 a.m. – 12:45 p.m. ......................................... Product Demos

12:45 p.m. – 1:45 p.m. ........................................... Breakout Track 3 BT3-01 ...............Beattie .................................. Expanding Business Continuity Plans to Address Unrecovered Data BT3-02 ...............Corcoran .............................. Virtual Offices - Attractive Liability for Workplace Violence? BT3-03 ...............Mathews ............................... Three Leadership Skills Program Managers Need to Grow and Scale BT3-04 ...............Faletra .................................. Be Prepared - Be Protected - Stay Connected BT3-05 ...............Gill, Nicolson ....................... Hurricane Florence (Sept. 2018) Impact on IP-Riegelwood’s Facility and Surrounding Community

2:00 p.m. – 3:00 p.m. ............................................. Breakout Track 4 BT4-01 ...............Ward ..................................... Cutting Through the Hype: Moving from Buzzword to Actionable Risk Intelligence with Artificial Intelligence and Machine Learning BT4-02 ............... Jajal, Tamasi, Sue, Lukes ..... Disaster Recovery is the Secret Weapon in your Cybersecurity Toolbox BT4-03 ...............Hall ....................................... Focusing on Current Trends: Avoiding Potential Impacts of a Disruption BT4-04 ............... Lindstedt .............................. The Terrible Tensions of Organizational Resilience BT4-05 ...............Kamps .................................. How to Create a Cyber Response Plan When You Are a CBCP Not a CISSP


3:30 p.m. .................................................................. Exhibit Hall Closes

3:30 p.m. – 4:30 p.m. ............................................. Breakout Track 5 BT5-01 ...............Marling ................................. BCM Competencies in Demand to Ensure Career Resiliency BT5-02 ...............Rys ........................................ Impact of Digital Transformation on Your Business Continuity Plans BT5-03 ...............Perrin .................................... The Future of Work and Recovery BT5-04 ...............Piggott ................................. Is Negotiating with Cyber Terrorists our “New Normal?” BT5-05 ...............Stearns, Schafer ................... Completing The Cycle - Healthcare Supply Chain Continuity

4:45 p.m. – 5:45 p.m. .....................................................................Tuesday Panel Discussions – join 1 of 4 sessions TPD1 ........... Haynes, McAleavy, Pence, Striedl ...................Advanced BIA and Hazard Risk Analysis in the Post-COVID Era TPD2 ........... Phelps, Marget, Bratton, Kamps ......................Protecting Your Organization from Ransomware and Other Cyberattacks TPD3 ........... Holloman, Rhodes, Piggott, Rys, Jajal ............Managing IT Disaster Recovery to Increase Resiliency TPD4 ........... Cocchiara, Hurst, Steinfeld, Guerrero ............Understanding Situational Resilience in a Complex Enterprise


Tuesday, September 21, 2021

DAY 3 AGENDA



IN-PERSON AGENDADAY 3Tuesday, September 21, 2021

8:00 a.m. – 9:00 a.m.

GENERAL SESSION 5

Matt Bradley

OnSolve

Ann Pickren

OnSolve

The Importance of Organizational Convergence to Create Sustainable ResilienceThe past 2 years have created an opportunity to rethink resiliency and what it means for our organizations. We can now make a

concerted effort to rebuild our programs to better align to this definition of resilience.Join OnSolve Chief Customer Officer, Ann Pickren, and Vice President of Global Security Solutions, Matt Bradley as they discuss how

the convergence of Security operations and resilience professionals can result in an even stronger, more resilient organization.

A veteran security operations expert for more than two decades, Matt Bradley has deep, first-hand knowledge of security operations management, as well as an understanding of the critical challenges facing organizations in the future. Most recently, Bradley served as Regional Security Director for the Americas at International SOS, where he led the security services business and advised key executives on risk management solutions. Prior to International SOS, Bradley worked in Honduras as the Security Director for Tigo Honduras where he handled all matters relating to physical security; health, safety and environment; crisis management; and fraud investigation. He was also a General Manager for I Solution Security, where he advised on security matters for the Honduran President, Minister of Security, and Minister of National Emergency Commission. Previously, Bradley had a distinguished 14-year career with the Central Intelligence Agency (CIA).

Ann Pickren currently serves as the Chief Customer Officer of OnSolve. As the Chief Customer Officer, Ann oversees Customer Support, Customer Journey, Professional Services, Project Management and Implementation and Education Services for OnSolve customers. Since 2003, Ann has been working with companies on the implementation of notification solutions as part of their Business Continuity and resiliency programs. She has been with OnSolve for the past 10 years (incorporating her time at MIR3). Ann Pickren has spent 20+ years in the Business Continuity and Crisis Communications field, having held positions at Comdisco and SunGard for over 16 years. Ann currently holds her MBCI certification and is a member of the DRJ Executive Council, a past board member of the BCI USA Chapter, past President and board member of the Atlanta ACP Chapter Ann holds a MBA from Georgia State University.

6:30 a.m. - 7:45 a.m.


7:00 a.m. – 6:00 p.m.

CONFERENCE INFORMATION DESK



DAY 3 Tuesday, September 21, 2021

10:30 a.m. – 11:30 a.m.

GENERAL SESSION 7

Regina Phelps

EMS Solutions

Inc.

Leadership at Time of Crisis: Learnings from the COVID-19 Pandemic sponsored by BlackBerryIt’s hard to be a leader in the best of times, and the Covid-19 pandemic crisis has created an entirely new set of challenges. The

pandemic has proven to be a crucial test for world leaders and their governments and business executives from both large and small organizations. Experts who study crisis leadership say while some aspects of the pandemic transcend any one person’s power, a few key themes have emerged from countries and organizations that have contained and/or managed the virus and kept the trust of the public and their employees.

It takes a unique kind of leadership to push against the natural human tendency to downplay and delay. Far too many leaders instead try to send upbeat messages assuring all is well — which, in the current tragedy, has unfortunately led to unnecessary lost life at a scale that may never be accurately counted.

Building on both the pandemic leadership demonstrated and the lack thereof across the world, this general session presentation will distill eight lessons from this novel crisis for all crisis and continuity professionals. These skills can inform leaders and their teams moving forward to ensure that their organizations and people emerge whole at the end of any major crisis.

Regina Phelps is an internationally recognized thought leader in the field of emergency management, pandemic & contingency planning. Since 1982 she has provided consultation, training & speaking services to clients on five continents & is the author of three books.

11:00 a.m.

EXHIBIT HALL OPENS

11:30 a.m. - 12:45 p.m.

LUNCH

11:30 a.m. - 12:45 p.m.

PRODUCT DEMOS

9:15 a.m. – 10:15 a.m.

GENERAL SESSION 6

Brian Zawada

Castellan Solutions

The Resilience Movement: Generate and Retain Executive EngagementOver that last year, we‘ve learned that operational resilience concepts resonate with C-suite executives and board-level audiences.

Through data research, open conversation, and industry observation, we’ve gathered global input to answer many of the pressing questions that business continuity and operational resilience leaders are facing today, ranging from how executives think about resilience and what they really care about to what they want from their business continuity and operational resilience programs.

In this presentation, we’ll review our findings and provide you with key insights to help you better understand how to engage your executive leadership team and board, and equip you with key actions you can take right now to effectively engage these key program stakeholders, and retain their active involvement over the long-term.

Brian Zawada is the Chief Operating Officer for Castellan Solutions, the largest, global provider of business continuity consulting, software, managed services, and staffing. Brian has more than 25 years of experience managing and building world-class, global business continuity programs that help organizations achieve and sustain the right level of resilience.





John Beattie

Sungard Availability Services

Expanding Business Continuity Plans to Address Unrecovered DataIt is essential for organizations to plan for unrecovered data gaps despite the best efforts of the IT organization. Your Business

Continuity Plan (BCP) is the best place to capture the strategy and key activities for bridging the data loss gap to ensure the business is aware of and prepared for the possibility.

Problem statement: For decades, organizations have defined Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for most of their applications, making IT and the business aware of just how much data will likely not be recovered through a “declared” Disaster Recovery effort. Few organizations expect the business community to pre-define just how they will fill this known and anticipated data loss gap.

However, the data recovery challenges associated with a data-compromising cyberattack have brought this issue further into the forefront, since the data loss gap in a cyber recovery case will likely far exceed the RPO values that were defined for a “traditional” disaster scenario.

Approach: Start by asking three key post-recovery data loss questions:• Do you have business-approved RPOs for each business and data-dependent infrastructure application?• Have you researched and defined the range of potential data losses possible as a result of a data-compromising cyberattack?• Do your business continuity plans include how the business will fill these data loss gaps after your Infrastructure and Operations team has

undertaken its best efforts to recover data?

As Principal Consultant at Sungard AS, John Beattie works closely with organizations to implement 3rd party risk management programs, and reduce operational risk through new BC and DR programs or transforming existing ones to improve effectiveness.


Dr. Michael Corcoran

The Workthreat Group, LLC

Virtual Offices - Attractive Liability for Workplace Violence?Many changes have come about in today’s world due to the recent pandemic. And now more than ever, working from home has

become a reality. OSHA says, “Workplace violence is violence or the threat of violence against workers. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide, one of the leading causes of job-related deaths.” Additionally, “The term workplace means a physical location where the agency’s work or operations are performed.” (Section 1960.2(t) OSHA Standard Definitions).

In the past, most OSHA offices do little to investigate claims of harassment, threats, or abuse in a home office, citing they want to stay out of people’s homes. But with more and more civil court cases adjudicated in favor of the plaintiff against an employer, real concerns of “providing safety in the workplace” (OSH Act of 1970) include the home office (two real-life cases will be presented as examples).

Does it reach the level where an employer must consider a proper site assessment and recommend safeguards for the employee, even when working out of their home office?

Takeaways:1. How to mitigate potential liability for WV occurring in a home office2. Develop a risk tolerance outline in this circumstance for the employer3. Learn a fundamental rule to help relieve dangerousness.

Dr. Michael Corcoran began his threat assessment experience upon entering the United States Secret Service in 1970. He has been in private practice since 1988, specializing in identifying and handling potentially violent subjects in the workplace.


Vanessa Mathews

Asfalis Advisors

Three Leadership Skills Program Managers Need to Grow and ScaleLeading a business continuity program as a team of one or a team of many can be a challenge. Often, continuity professionals are

managing leadership priorities as well as influencing peers and colleagues to take an active role in the business continuity program. There are essential skills every practitioner needs in order to continue to expand their influence and leadership up and across the organization.

Vanessa Mathews will share the leadership skills developed over time to enable her to grow a sustainable corporate Business Continuity program, infused with the skills learned as a business owner interacting with executive leadership. This session will cover the importance of leadership, why leadership is as critical as your technical skills, and the traits program managers need to grow and scale

in the current workplace environment.

Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors.

12:45 p.m. – 1:45 p.m.





Chris Faletra

COMSAT - A Division

of Satcom Direct

Be Prepared - Be Protected - Stay Connected Natural and man-made events don’t give you a choice where and when you need to respond. Traditional terrestrial networks can be

down, but you still need to coordinate operations, share information and access key data. From beginning to end, you need reliable communications for all emergencies, in all conditions. Satellites remain on the job in all circumstances.

You might be closer to using today’s satellite-based wireless communications than you realize. Your agency or company may already has some satellite equipment on command vehicles, sitting in a closet, or installed in your operations centers. Satellite-based wireless communications are more than just an option in response and recovery planning. Collectively the equipment and services form a group of essential elements worthy of consideration by each and every first responder or business organization. Please take the time to reach out to us. We stand ready to assist in planning, then partnering with you in the implementation process when the time to respond arrives.

Our world-wide, fully redundant and self-healing fiber backbone connects multiple Data Centers and Internet Access Points to the East Coast and West Coast Teleports. Along with vital connectivity and uninterrupted communications, in a crisis SD Data Center’s purpose-built Tier III facilities ensure the security and accessibility of your critical systems and data with. In addition, our cybersecurity services protect your critical data and operations.

SD Land & Mobile and COMSAT have access to a multitude of satellite networks to provide mobile and quick deploy connectivity for all your teams in the disaster area.

Get superior, reliable network performance via multiple Satellite Operators with our WTA Tier 4 Certified and independently owned Teleports providing Large Pipe Satellite Connectivity for voice, data, internet and video.

Chris Faletra is the Director of Teleports COMSAT for last 4+ years, has 30+ years in satellite communication industry. GTE Telecom 1986 to 1994. Varian/CPI 1994 to 1996. Comtech EF Data 2004 to 2016. Holds BSEE from Northeastern University.


Tim Gill

International Paper

Ian Nicolson

StormGeo

Hurricane Florence (Sept. 2018) Impact on IP-Riegelwood’s Facility and Surrounding CommunityAlong much of the U.S. Coastline, hurricanes pose a major risk of operational disruption every year. When a major tropical cyclone,

like Hurricanes Michael and Florence, impacts the area, the team at International Paper encounters new challenges to their business continuity plan.

Large facilities such as International Paper’s Riegelwood Mill often take several days to fully shut down in the event of a Hurricane. International Paper takes employee safety as the highest priority and has developed a detailed plan on how to manage these events.

Each storm presents unique conditions, requiring a unique response. International Paper turned to StormGeo to provide weather data and decision guidance specific to their sites, to ensure they are making the most informed response decisions to help mitigate the impact to assets as well as their people.

This session will look at how International Paper has responded to these major storms over the past 5 years and how they have made key adjustments to their response plan. Some area we will look at include how IP has utilized its employee benefit disaster relief plan, overcome supply chain disruptions, and implemented seasonal preparations ahead of hurricane season.

Tim Gill has 24 years experience at International Paper. Currently, the Environmental, Health & Safety manager at the Riegelwood NC Mill, a fully integrated fluff pulp production site. He is responsible for Hazardous Weather & Emergency Response Programs.

A native of Scotland, Ian Nicolson is a Senior Industry Manager at StormGeo. He has a long-standing track record providing solutions to companies, helping them solve their greatest challenges while offering new and innovative strategies to grow business.





Joseph Ward

OnSolve

Cutting Through the Hype: Moving from Buzzword to Actionable Risk Intelligence with Artificial Intelligence and Machine Learning

As critical events - from the pandemic to civil unrest and domestic terrorism to severe weather - and their swelling impacts come more heavily into focus, business leaders are prioritizing the protection of their assets and asking business continuity and security professionals to deliver an effective risk management and intelligence solution.

Yet, with a constant stream of news, data and social media chatter, the professionals tasked with this effort are overwhelmed with data fatigue and struggle to sift through the noise to pinpoint the critical events that truly affect them. Next generation technology buzzwords like “Artificial Intelligence” and “Machine Learning” are touted for solving these challenges, but are rarely presented in a helpful, tangible solution that has proven results. In this session, you will hear OnSolve Vice President of Product, Joseph Ward, discuss the practical ways AI and Machine Learning can be applied and visualized to help business continuity leaders transform data volumes into actionable risk intelligence.

Joseph Ward is OnSolve’s Vice President of Product. He’s spent the previous 15 years building enterprise software products at companies such as Ciphertrust, McAfee, Damballa, and Ionic Security among others and joined OnSolve in March. He’s so passionate about IT systems that when he’s not working at OnSolve, there’s a very good chance he’s upgrading or deploying his personal cloud infrastructure he runs out of his basement (with a HA replication in an undisclosed location).


Biren Jajal

Acronis

Raymond Sue

Acronis

Len Tamasi

Acronis

Keith Lukes

Ubistor

Disaster Recovery is the Secret Weapon in your Cybersecurity ToolboxEvery day brings another headline of a cyberattack inflicting costly downtime and data loss on some unlucky business.

Ransomware has emerged as the largest cyberthreat on the planet, with attacks growing more frequent and sophisticated by the week. Recovering from such a breach can take days or weeks. Research shows that 60% of small and medium businesses (SMBs) that suffer a cyberattack like ransomware will go out of business in six months.

Faced with the prospect of cyberthreat-driven disaster, SMBs need to revisit their business continuity strategies, especially in light of newly affordable and manageable cloud disaster recovery (DR) services. Join a panel of veteran DR consultants and solutions engineers – Keith Lukes of UbiStor and Biren Jajal, Len Tamasi and Raymond Sue of Acronis – for a live session that will explore:• The latest cybercriminal threats and tactics that represent an existential threat to SMBs• How cloud DR services can provide a cost-effective hedge against cyberattacks that could threaten a business’s viability• How an integrated approach to backup, cybersecurity and cloud DR can yield huge returns in operating costs, risk

reduction, ease of operation, uptime preservation, and the ability to effectively test incident response scenarios.Save your seat today!

Biren Jajal has over 25 years of experience in the backup, disaster recovery, virtualization, and enterprise storage space. He has served as a Disaster Recovery Specialist with Acronis for over 8 years and regularly engages in helping partners build a cloud disaster recovery practice as part of their managed services offering and helps customers establish a cloud disaster recovery strategy for critical server workloads.

Len Tamasi focuses on empowering partners and clients to grow and protect their business with Acronis Disaster Recovery solutions. Len has over 20 years of experience in the Disaster Recovery and Information Technology markets with companies such as GiantLoop, Verizon Enterprise and Terremark.

Raymond Sue has over 20 years of experience in backup, disaster recovery and datacenter management. He has served as a Senior Solutions Engineer with Acronis specializing in cloud and DR for almost 8 years and previously worked as a datacenter manager for a mid-sized company supporting four global data centers.

Keith Lukes brings decades of expertise in DR consulting to advise companies on the business and technical drivers of modern DR deployments. Besides extensive experience with complex managed services and enterprise data storage, Keith has deep knowledge of the current generation of leading DR vendor solutions.

2:00 p.m. – 3:00 p.m.




3:00 p.m. - 3:30 p.m.

REFRESHMENT BREAK

3:30 p.m.

EXHIBIT HALL CLOSES


Tracy Hall

Wolf & Company

PC

Focusing on Current Trends: Avoiding Potential Impacts of a DisruptionThe COVID-19 pandemic, changes to regulatory guidance, and client expectations of our resiliency ensures there will be increased

scrutiny in the area of preparedness in the near future. It’s no doubt that organizations will be expected to provide more solid evidence of a strong program. The threat landscape that companies must protect themselves against continues to grow and expand in complexity—increasing demand for availability and ensuring that business can continue in the event of an unplanned interruption. This session will focus on areas of Business Continuity that are being analyzed more than ever and where organizations have fallen short during times of crisis, causing increased downtime that translates into unnecessary impacts to the organization.

Tracy Hall is a Senior Manager in IT Assurance Services group. As one of the leading business continuity planning experts in the country she has 20 years of experience assisting in areas of BCP.


David Lindstedt

Adaptive BC Solutions

The Terrible Tensions of Organizational ResilienceWhat organization would NOT want to be more resilient, especially in the wake of COVID19? But real resilience often challenges the very core of most institutions. Is your organization prepared for the delicate balancing and contrarian practices necessary for resilient people in resilient roles? Join Dr. Lindstedt as he takes us through his research, lessons, and learning about the sometimes intuitive, sometimes strange

nature of organizational and individual resilience. After all: Adopting resilient practices in order to prepare for the next seismic calamity or marketplace disruption might just cause an

existential crisis worse than the threats!

Dr. Lindstedt is a frequent author, instructor, and consultant in project management and business continuity. He is the co-author of Adaptive Business Continuity and creator of several SaaS tools for preparedness practitioners.


Ron Kamps

Mutual of Enumclaw

How to Create a Cyber Response Plan When You Are a CBCP Not a CISSPRon Kamps is the Business Resilience Manager at Mutual of Enumclaw Insurance. He will present their journey to create a structured

Cyber Response Plan from various existing processes and activities. Ron will share about the challenges and opportunities he faced as a BC Planner, not a cyber-expert. The session will include actual program slides, lessons learned, tips, and approach techniques on how they went from having no official Cyber Response Plan to having a documented plan, pocket guide, cyber vendor relationships, quarterly exercises, and integration with the Business Resilience Program.

Ron Kamps began his Business Continuity career following Y2K and received his CBCP in 2002. Ron has developed, redesigned, implemented, managed and matured business continuity programs at six companies including three Fortune 500.





Cheyene Marling

BC Management - a Castellan

Solutions Company

BCM Competencies in Demand to Ensure Career ResiliencyYears of expertise, degrees and certifications, although beneficial and marketable, will not necessarily predict your professional

trajectory. Data shows that if you want to get hired, stay hired, and grow your career you need to develop highly requested soft skills, build a powerful personal brand, and be adaptable to change. Becoming a top talent requires more than using your expertise to meet the needs of your organization. It necessitates using your talents, creativity, and expertise to think outside of box and advance the success of your team, program, and company.

Cheyene Marling is a global leader with 23 years expertise in business continuity. She founded BC Management in 2000 (now Castellan Solutions) and she is responsible for staffing strategies and research analytics for our clients globally in addition to providing career and coaching expertise.


Bart Rys

Everbridge

Impact of Digital Transformation on Your Business Continuity PlansCyber Activity is on the rise, and organizations are looking to improve digital resiliency to mitigate the rising threats to the business

at large. According to CrowdStrike, in 2019 and 2020 combined, intrusions threatening organizations’ cybersecurity and business operations, across the globe, grew by 400 percent. Cyber incident response is well defined in phases (Preparation, Detection, Analysis, Containment, Eradication, Recovery, and Post-Incident Activity), however, it is critical to reduce friction by breaking down process and technology silos, while bridging the gap between cyber incident response, and business continuity operations. There are a plethora

of tools that organizations have invested and yet, Cyber threats remain pervasive. The question no longer is “if” but “when” your organization will be targeted. How well a team responds determines the impact and damage the threat can cause. It is essential to have the team ready for clear Communication, cohesive Collaboration, and automated process Orchestration in responding to these critical events.

Join us as Bart Rys, Director, Business Solutions walks us through:• The Role of Communication, Collaboration, and Orchestration on Digital Resiliency• Expanding the value of current investments through Orchestration and Response Automation• Integrating Cyber Security into Business Continuity Planning Bart currently works as a Director, Business Solutions for the Global Center of Excellence. In this role, he supports Everbridge globally on the

execution of Enterprise Strategy and Sales support of the IT Alerting product. Prior to this role, Bart was a Sr. Engagement Manager, streamlining IT Operations and Incident Response for countless Enterprise clients by deploying the Everbridge Platform with a maniacal focus on Customer Success.


Dan Perrin

Workplace Recovery

The Future of Work and RecoveryThe global pandemic has fundamentally altered how and where business gets done. Explore our latest data, insights and solutions to

understand, anticipate and influence how we will work and recover in the future. Embracing hybrid ways of working and recovering is not just convenient, but sensible too. The pandemic has certainly had a dramatic and permanent effect, but it’s merely accelerated a trend that’s been underway for several years, as organizations progressively move to a ‘hybrid’ way of working and recovering: at home, a local office and occasionally at corporate HQ.

Join us to get a better understand of how these trends will affect your teams and company moving forward.Dan Perrin runs the Workplace Recovery Group within Regus. Dan has been with Regus since 2005 and has worked in the Workplace Recovery

division since 2012. Dan and his team manage and assist several thousand clients globally by using the Regus platform of over 3000 locations to design, implement, test and run their people recovery.

3:30 p.m. – 4:30 p.m.




TUESDAY PANEL DISCUSSIONS (join 1 of 4 sessions)

Robert Pence

Freedom Financial Network,

LLC.

Paul Striedl

Stifel

Steven Haynes

University of Texas at

Dallas

Dr. Tony McAleavy

Oklahoma State

University

1 - Advanced BIA and Hazard Risk Analysis in the Post-COVID EraLearn how to identify, record, evaluate, and analyze the risks your organization may face. Develop your own metrics to

classify the probability and severity of those risks using industry-proven standards and practices.Steven Haynes is the Director of the Risk Management and Insurance Program at the University of Texas at Dallas. His

research interests include risk analysis, organizations under crisis, mixed methods research design, and disaster science.Dr. Tony McAleavy is an Assistant Professor in Fire and Emergency Management at Oklahoma State University. He is a

former Coastguard, Ambulance Service officer and local government emergency and contingency manager.Robert Pence started his continuity career in the Army and continued his work, moving into the private sector with an

expanse of companies: Washington Mutual, Mercantil Bank, Charles Schwab, US Bank, ACS, Safeco, and more, but also supported a the development of a free tool for continuity planning used for small and midsize organizations. Robert continues to grow and learn with the industry, and now heads up Enterprise Resiliency at Freedom Financial Network.

Paul Striedl, CBCP, MBCI is the Business Continuity & Disaster Recovery Director for Stifel in St. Louis, MO and has been in organizational resilience since 1997. Striedl is the Chairman of the DRJ Editorial Advisory Board. In addition, Striedl is the past Chairman/CEO of the ACP Corporate Board of Directors and past President of MADRA.

4:45 p.m. – 5:45 p.m.


Steve Piggott

Cutover

Is Negotiating with Cyber Terrorists Our “New Normal”?2020 saw a huge increase in the number of DDoS attacks, as the pandemic hit and our reliance on online services soared. In May this

year, we were all shocked to see ransomware successfully target critical US national industrial infrastructure, and get their payout. Is this the ‘new normal’ for Cyber? Is negotiating with ransomware still avoidable or inevitable? How can organizations better respond to the risks and opportunities of the security landscape?

This session won’t explore well-known implications of these incidents, it will be fully focused on practical actions and steps that can bolster your approach and accelerate your response to potential InfoSec/Cyber risks.

In this webinar, we will explore key program success criteria, encompassing: • Easing fear by implementing a consistent approach to rigorous Cyber/Infosec best practices (NIST/ISO)• Putting practices in place to instill real confidence in your preventative measures, but also (more critically) in your reactions to an incident• Orchestrating your InfoSec/Cyber response with your BCM/ITDR execution capabilities with real-time visibility• Learning from the past (yours and others) to ensure that you interrogate and strengthen your security posture• Building an agile future-forward cyber posture, so you’re always ready for the next security challenge

Steve Piggott works within all facets of Cutover to drive market awareness, revenue growth, and to align with our customers’ requirements and expectations in receiving exceptional enterprise resiliency results. He brings a wealth of experience in driving successful customer outcomes across business transformation, operational resilience, disaster recovery, and business continuity program development.


Roger Stearns

Philips

Jesse Schafer

Mayo Clinic

Completing The Cycle - Healthcare Supply Chain ContinuityThe pandemic has highlighted the fragility of the global supply chain. From lockdowns, government prioritization, and tier-x closures

further intensify an already delicately balanced supply chain. Multiple industry risk surveys have severely underrated the level of risk that supply chain bring to our overall risk model.

To better understand the impact to patient care as an outcome of supply chain continuity, we will review opportunities for a more reliable supply chain. Learn how supply chain risk management professionals can address the threats of supply chain resilience and strengthen the healthcare supply chain. Examples from our individual organizations and opportunities for a broader collaborative approach will be shared.

Mayo Clinic and Philips have partnered with other like minded partners and suppliers to address supply chain continuity under the umbrella of the Healthcare Industry Resilience Collaborative or “HIRC”. We are evaluating gaps in the supply chain where the value proposition of closing gaps, monitoring threats and transparency/visibility into the entire supply chain.

Roger Stearns has been working in BCMS, Emergency Mgmt. & Risk Mgmt. for 35+ years working in Public, Private, DOD and Municipal organizations. Prior to Philips he had his own BCM consulting business for 5 years , and prior with Fidelity Investments for 13 years.

Jesse Schafer is a performance consulting manager at Mayo Clinic. He holds a master’s in business administration with a background in supply chain risk management and laboratory diagnostics. He is a certified project management professional. Jesse is the originator of the Healthcare Industry Resilience Collaborative (HIRC) concept and design. The vision of HIRC is a transparent and resilient supply chain achieved through cooperative efforts of providers and suppliers. He is considered a subject matter expert in the areas of supply chain business continuity and medical device explant compliance.




Michael Bratton

Castellan Solutions

Ron Kamps

Mutual of Enumclaw

Regina Phelps

EMS Solutions Inc.

Adam Marget

Unitrends

2 - Protecting Your Organization from Ransomware and Other CyberattacksWhile many disaster recovery programs are designed for IT infrastructure breakdown, far less are prepared for cybersecurity

failure. Ransomware is leading the way for these malware incidents, specifically targeting corporate communications, IT operations, legal, disaster recovery, crisis management, and IT security. Today’s cyberattacks not only seek to lock up production systems, but also backups and other redundant systems.

Regina Phelps is an internationally recognized thought leader in the field of emergency management, pandemic and contingency planning. Since 1982 she has provided consultation, training & speaking services to clients on five continents and is the author of three books.

Adam Marget is an experienced technical marketing professional at Unitrends, a leader in data center backup and disaster recovery solutions. He has been a member of the Unitrends team since 2016, during which time he’s held several roles at the company. Driven by a love and curiosity for technology, Adam’s been delighted to have been afforded the opportunity help both end users and channel partners solve challenges around disaster recovery and business continuity.

Michael Bratton is Consulting Practice Leader for Castellan. Michael has consulted with a diverse range of clients spanning numerous industry verticals and sizes. He specializes in translating business and organizational requirements into recovery strategies and response frameworks that help organizations effectively respond to disruptions. Michael has worked with numerous organizations to implement new programs, but also has a long-standing base of clients where he continues to serve as an active and trusted advisor.

Ron Kamps began his Business Continuity career following Y2K and received his CBCP in 2002. Ron has developed, redesigned, implemented, managed and matured business continuity programs at six companies including three Fortune 500.

Bart Rys

Everbridge

Ray Holloman

HCA Healthcare

Melissa Muniz

Rhodes

Consultant

Steve Piggott

Cutover

Biren Jajal

Acronis

3 - Managing IT Disaster Recovery to Increase ResiliencyDisasters do not discriminate. They affect everyone in the organization, including the IT team tasked with ensuring

application availability. For this reason, organizations must take a holistic approach to DR planning instead of waiting until manpower and funds are limited at the time of an event. DRaaS solutions are designed to achieve this goal, combining technology and operational capabilities in cloud-delivered services. DRaaS providers help organizations of all sizes fill this gap with solutions tailored to their specific size, industry, or application(s).

Ray Holloman, CBCP, M.B.A., M.S. is a Senior Business Continuity Administrator for HCA Healthcare. He started working in IT in 2009 and specifically in Business Continuity/Disaster Recovery in 2014.

Melissa Muniz Rhodes has worked in DR for almost 20 years, across different industries and company sizes. She has a passion for persuading companies to see the importance of business resilience through IT resilience.

Steve Piggott works within all facets of Cutover to drive market awareness, revenue growth, and to align with our customers’ requirements and expectations in receiving exceptional enterprise resiliency results. He brings a wealth of experience in driving successful customer outcomes across business transformation, operational resilience, disaster recovery, and business continuity program development.

Bart Rys currently works as a Director, Business Solutions for the Global Center of Excellence. In this role, he supports Everbridge globally on the execution of Enterprise Strategy and Sales support of the IT Alerting product. Prior to this role, Bart was a Sr. Engagement Manager, streamlining IT Operations and Incident Response for countless Enterprise clients by deploying the Everbridge Platform with a maniacal focus on Customer Success.

Biren Jajal has over 25 years of experience in the backup, disaster recovery, virtualization, and enterprise storage space. He has served as a Disaster Recovery Specialist with Acronis for over 8 years and regularly engages in helping partners build a cloud disaster recovery practice as part of their managed services offering and helps customers establish a cloud disaster recovery strategy for critical server workloads.




5:30 p.m. - 6:30 p.m.

PRODUCT DEMOS

Peter Steinfeld

AlertMedia

Bridget Guerrero

GoDaddy

Rich Cocchiara

Cognitient Corp.

Chris Hurst

OnSolve

4 - Understanding Situational Resilience in a Complex EnterpriseThis panel will discuss how they have uncovered risks associated with situational resilience in enterprises they have

worked at or consulted to. The panel will discuss what they did to understand those risks and create successful mitigation strategies that resulted in improved situational resilience. The panel will provide their insight into how a practitioner can help their enterprise stop guessing and know what the risks might be so as to avoid costly mistakes in the future. The panel will give examples how the lack of knowledge, experience and past performance has resulted in lost revenue, increased downtime or failure to meet objectives.


Chris Hurst is the VP of Global Technology Solutions at OnSolve, a Critical Event Management company headquartered in Atlanta, GA. Prior to his current role, Chris co-founded Stabilitas, a Risk Intelligence company that uses Artificial Intelligence and Machine Learning to detect physical risks to operations and people and is now a part of OnSolve. Chris is a 2001 graduate of West Point and a former Army Diver. After his military career, Chris led infrastructure planning and engineering teams in a number of conflict zones, and later served as the Director of Enterprise Risk Management for Mercy Corps, an international

NGO with people and operations in 40 countries. He holds a B.S. from the United States Military Academy, an MBA from Harvard Business School, and an MPA in International Development from Harvard Kennedy School of Government.

Peter Steinfeld is the Senior Vice President of Safety Solutions at AlertMedia and host of The Employee Safety Podcast, where each week, he interviews safety, security, business continuity, and disaster recovery experts from all over the world. Peter also leads AlertMedia’s sales organization, ensuring his team has the right information and resources to successfully bring in new customers and prospects. Prior to AlertMedia, Peter held sales leadership roles at Symantec and Dell, among several other enterprise software companies. He has been involved in the emergency communications industry for more than 20 years, advising organizations of all sizes on matters related to employee safety, and is passionate about helping organizations protect their most valuable assets: their people. Peter is a graduate of Middlebury College, where he earned a bachelor’s degree in Economics. He also earned his MBA from the Jesse H. Jones Graduate School of Management at Rice University.

Bridget Guerrero manages Operational Resilience at GoDaddy and has more than two decades experience in risk management, crisis management, intelligence and security operations. She focuses on building robust, defensible risk identification, quantification and management programs to keep GoDaddy’s employees and assets safe, wherever they may work.





8:00 a.m. – 9:00 a.m. .............................................. General Session 8 GS8 ...................Turner ................................... Lessons Learned: Parsing through life with a Continuity and Resilience Twist

9:15 a.m. – 10:15 a.m. ........................................... Breakout Track 6 BT6-01 ...............Phelps ................................... Apply Your COVID-19 Learnings to your BC, CM & CC Plans NOW, BEFORE You Lose Them! BT6-02 ...............Sanderson Reid, Reid .......... Cybersecurity Partnership: A Force Multiplier for Resilience BT6-03 ...............Potter .................................... How Difficult Times Create Resilient People and Organizations BT6-04 ...............Nelson .................................. Risk Culture and Operational Resilience BT6-05 ...............Green ................................... Friend or Foe? Business Continuity and Enterprise Risk Management

10:30 a.m. – 11:30 a.m. ......................................... Breakout Track 7 BT7-01 ............... Lynch, Frasure ...................... Identifying, Analyzing, and Bridging Gaps in Your Organization’s Plans BT7-02 ...............Gruber, Vanover ................... Is Ransomware Your Next Disaster? Plan for Recovery Now BT7-03 ...............Millett, Frederick ................. Rethinking Business Continuity BT7-04 ............... Layman, Zielan ..................... Risk: Mitigate What You Can and Manage the Rest BT7-05 ...............Whitaker ............................... How Can a Supply Chain Disruption in the Suez Canal Help Shape the Future of Resiliency?

11:45 a.m. – 12:45 p.m. ......................................... Town Hall / Closing Session TH .....................Moderator - Mathews ......... Town Hall - Resiliency in a Time of Rebuilding Panelist - Infinite Blue - Schultz Panelist - Fusion Risk Management - Halford Panelist - OnSolve - Bradley Panelist - AlertMedia - Steinfeld

Wednesday, September 22, 2021

DAY 4 AGENDA



IN-PERSON AGENDADAY 4Wednesday, September 22, 2021

8:00 a.m. – 9:00 a.m.

GENERAL SESSION 8

Michele Turner

Amazon

Lessons Learned: Parsing through life with a Continuity and Resilience TwistAs Continuity and Resilience professionals, we are constantly parsing through data to get to those nuggets that will assist us in

assessing organizational risk, continuing critical operations, and supporting the priority of employee life safety at the forefront of all that we do. This is a tall order, with the need to manage personal life on the side! How do you balance it all...you don’t, you integrate!! Over the course of my close to 30 year career, I’ve found that the aspects of continuity and resilience have been woven in to my day to day so much so, that I’ve applied some of these tactics to manage through life’s interruptions. PARSE: Prepare, Assess, Remediate, Sustain, and Examine. During this session, we will discuss this methodology, and how it can be used to support both personal and professional life. “it is in the challenge, in the change, that we learn our greatest lessons”.

Michele Turner is the head of Global Business Resiliency.

9:15 a.m. – 10:15 a.m.


Regina Phelps

EMS Solutions

Inc.

Apply Your COVID-19 Learnings to Your BC, CM & CC Plans NOW, BEFORE You Lose Them!Each of us has learned a lot during the first year of the pandemic. As we reflect back, for many of us, it might all be a big blur! Did

you capture notes, improvements and issues that will need to be changed in your plans going forward? Did you prepare an after-action report (or more than one!) that captured the key learnings? And at the same time, promote your program!

First review the pandemic lessons learned and compare those to what you have documented in your plans. Then you will want to apply and include those lessons into your plans, seek approvals as necessary and then provide training and exercises to bring your teams up to speed with the new processes and plans.

This session will talk about how to capture and apply lessons learned from the COVID-19 pandemic into your plans. We will also share with you many of the challenges our clients faced over the last year as well as some of their solutions. The COVID learnings and experiences are like gold and will help us build even more resilient programs, plans and teams.

Topics Covered:• What were the big takeaways from the pandemic? What’s in your after-action report?• After-action reports and how to use them to build your program• Building support and engaging your continuity steering committee • Planning and working with other company sites to ensure continuity• Planning for crises when remote work is a part of your daily work environment Regina Phelps is an internationally recognized thought leader in the field of emergency management, pandemic & contingency planning. Since

1982 she has provided consultation, training and speaking services to clients on five continents and is the author of three books.

6:30 a.m. - 7:45 a.m.


7:00 a.m. – 1:00 p.m.

CONFERENCE INFORMATION DESK



DAY 4 Wednesday, September 22, 2021


Jamie Sanderson

Reid

The AES Corporation

Malcolm Reid

Brison LLC

Cybersecurity Partnership: A Force Multiplier for ResilienceCybersecurity plays a critical role in managing the likelihood and impact of loss event scenarios related to availability, such as

outages of key business systems due to cybercriminals performing a ransomware attack via a phishing e-mail. This session will explore ‘a risk-based approach to availability of systems and data’ as the nexus of partnership between Business

Continuity/Disaster Recovery (BC/DR) professionals and Cybersecurity professionals. This partnership can act as a Force Multiplier to improve the overall resiliency of your organization, which is a critical success factor in today’s dynamic threat landscape.

The NIST Cybersecurity Framework is arranged around five functions: 1) Identify 2) Protect 3) Detect 4) Respond 5) Recover. The framework can help improve communication and collaboration around cybersecurity capabilities. The functions provide a useful reference to consider areas for Cybersecurity and BC/DR collaboration for improved avoidance, response and recovery with regards to cybersecurity incidents impacting availability of key business systems and data. We’ll deep dive into Response, which typically proves to be a challenge in terms of collaboration and provides opportunities for continuous improvement, with practical actions that can be taken to prepare for a well-coordinated response.

Jamie Sanderson Reid is a cyber resilience professional committed to helping organizations improve their level of resilience through empowering people, simplifying processes, and leveraging technology. She holds the CISSP, CCSP, CRISC, CPP, and MBCI certifications.

Malcolm Reid, FBCI CBCP, CPP, is a globally recognized thought leader and trusted advisor in the Cyber Resilience, Security and Business Continuity space. In 2018 he was listed by IFSEC Global in the Top Ten Most Influential Security Thought Leaders in the World and in 2020 he was awarded the Continuity and Resilience Contributor of the Americas award attesting to his valuable contributions in his field. In 2017 and 2019, he was also a finalist for the Business Continuity Institute’s Personality of the year for the Americas region.

Malcolm currently heads Brison LLC, a risk management consulting practice, based in Virginia, USA. He has executed enterprise risk assessments, security master plans, fraud risk assessments, and business continuity program development for a number of large, global and complex organizations. At a country level, he has also completed the comprehensive Assessment, Ranking, & Mapping of the entire critical infrastructure network of an energy producing nation.


Patrick Potter

Archer

How Difficult Times Create Resilient People and OrganizationsNotwithstanding the real suffering that people have experienced during the pandemic, many lessons have been learned on both

organizational and personal levels from not only the pandemic, but from associated disruptions to people, supply chains, technology, the economy, geopolitics and more.

Attend this session to learn about lessons both people and organizations have learned from the worldwide crisis, and how personal and operational resilience parallel each other in many ways.

Patrick has over 30 years’ experience leading risk management, operational resiliency, compliance, internal audit, third-party management, strategic planning and process improvement in both practitioner and consulting roles. He has developed a unique perspective working with analysts, partners and customers spanning many industries including financial services, healthcare, government, energy, education, and travel and hospitality.

He has been a speaker for the Institute of Internal Auditors, Disaster Recovery Journal, RSA Archer Summit, Financial Executives Networking Group, Association of Continuity Planners, Audit World and the Information Systems Audit and Control Association. Patrick has also contributed thought leadership articles for such publications as Continuity Insights, Internal Auditor Magazine, SC Magazine and Disaster Recovery Journal.

Patrick is a subject matter expert for Archer where he provides strategic input into the development of the Archer Suite and works with customers on best practices.


Lynnda Nelson

ICOR

Risk Culture and Operational ResilienceRisk culture refers to the mindset and behavioral norms that determine how an organization identifies and manages risk. A healthy

risk culture is more important than ever in a post-pandemic world. Long term a healthy risk culture is a critical element of resilience against risk.

A healthy risk culture is also an enabler of more dynamic and flexible risk management. This presentation will explore how to set up an effective risk culture program and how to build a more dynamic and flexible approach to managing risk and increasing operational resilience.

As founder and the President of ICOR, Lynnda Nelson manages ICOR’s education and credentialing programs. She is an expert on international standards for business continuity, crisis management and communications, organizational and community resilience.





James Green

Origami Risk

Friend or Foe? Business Continuity and Enterprise Risk ManagementWith a global pandemic and skyrocketing cases of ransomware, many BC professionals have spent the last two years discussing

how business continuity should be more aligned with cybersecurity and vendor risk management departments in order to better mitigate risks.

But what about Enterprise Risk Management (ERM)? Many people think that ERM only has to do with financial risks, or that ERM is only relevant in the financial services sector. Some BC professionals even find that the resources devoted to their organization’s risk register takes time away from, or is even an obstacle to, business continuity planning.

But when done right, leveraging the data and insights gathered from ERM can actually act as a catalyst for your BC program. But it’s not as simple as just putting everyone onto the same zoom call! In this session we will discuss why and how ERM and BC should be aligned, the benefits your BC program can receive from ERM, and pitfalls to avoid when working with ERM.

James Green is a sought-after global speaker on risk and resilience. In 2020 he was named the Business Continuity Institute’s Continuity and Resilience Consultant of the Americas, becoming the first person to be honored with this award twice.

10:30 a.m. – 11:30 a.m.


Lance Lynch

Veoci

Beth Frasure

Veoci

Identifying, Analyzing, and Bridging Gaps in Your Organization’s PlansAfter seeing the events of 2020 & 2021, organizations no longer need to be told that they should be planning for low-frequency,

high-stakes events. In terms of planning, organizational leaders and their C-Suites understand the tangible benefits of sound planning initiatives and that they need to be intimately familiar with how effectively their proverbial left and right hands are collaborating and communicating their expectations & limitations. While these leaders have a generalized understanding of planning initiatives, it seems that the gaps - differences produced by expectations and limitations - are less commonly exposed and mitigated in a proactive, collaborative way in which those leaders can balance against their organization’s risk appetite.

The term “gap analysis” is broad and can be approached in different ways by different organizations & industries; those analyses can also be handled uniquely by different departments therein. Even with those differences, the expectations from staff, leaders, regulatory agencies, and clients remain the same: that any identified gaps are communicated, analyzed, and mitigated before an incident.

What does your organization’s resilience gap analysis process look like? Do your operational teams understand the limitations of their interdependencies? In the event of an inquiry or survey, can you draw from a singular source of truth to outline them?

Beth Frasure and Lance Lynch are Certified Business Continuity Professionals and have nearly 30 years’ of combined experience in emergency response, resilience planning, and continuity program management across the finance and healthcare industries. They are champions of cross-functional team collaboration and coordination.

Lance Lynch has 17 years of exp. in em. response, planning, and hospital EM program mgmt. Most recently chaired the Reg. Em. Prep. Comm. of the NCTX RAC, overseeing the preparedness initiatives for over 150 hospitals, serving 7.5-million residents.

Beth Frasure has been championing cross-functional team collaboration for resilience planning within the finance industry for 12 years. She’s implemented several full cycle BC, IT DR, and crisis communication programs.





Steve Gruber

Converge

Rick Vanover

Veeam

Is Ransomware Your Next Disaster? Plan for Recovery NowThere are many threats to your data and ransomware is one of the most prominent types of disasters that can stop a business in its tracks. According to IDC analysts, a Spring 2021 survey stated that 95.1% of organizations have suffered a malicious attack within the past

12 months. This joint session presented by Converge and Veeam will showcase the many options that are in the market to address the many

problems in play today and how IT teams are addressing and working to avoid these threats. Please join us as we share how organizations have been able to navigate through, or avoid the paralyzing effect of malware and ransomware attacks. Additionally, we will address ways to sure-up potential vulnerabilities that may exist in your environment today.

Today it still comes down to data protection coupled with business resiliency.

Steve Gruber has 26 years of experience in the Disaster Recovery and Business Continuity industry with focus on technology and business resiliency. In 2006, Steve joined the Corus360’s RES-Q™ Services which was acquired by Converge Technology Solutions Today’s mission within the Converge Enterprise Cloud practice is providing cost-effective data protection and resiliency solutions for the enterprise across all industries.

Rick Vanover (Microsoft MVP, Cisco Champion, VMware vExpert) is Senior Director of Product Strategy for Veeam Software. Rick’s experience includes system administration and IT management; with virtualization, cloud and storage technologies being the central theme of his career recently. Follow Rick on Twitter @RickVanover or @Veeam.


Margaret Millett

Uber Technologies,

Inc.

Keith Frederick

West Pharmaceutical

Services

Rethinking Business ContinuityAre you responsible for building, maintaining, or leading a business continuity program but feel unsupported? You are not alone!

Often, we hear from practitioners’ decrying a lack of commitment and involvement from their top management, the crucial gatekeepers to getting any major, cross-functional program off the ground. Even when executive sponsorship is secured, it is not always a 100% guarantee that organizations are fully invested in Business Continuity Management for the right reasons. The purpose of this session is to share why executives and others don’t always see business continuity as a top priority, including confronting some of the challenges, flawed assumptions, and sharing lessons learned on gaining consensus.

Margaret Millett (MSBC, FBCI (Hon), MBCP) is a DRJ Editorial Advisory Board Member. She has been actively involved in the business continuity management profession for many years and worked for Fortune 300 companies.

Keith Frederick, FBCI, CBCP, is the Senior Manager of Global Business Continuity at West Pharmaceutical Services. He has a 20-year track record of success in designing programs with proven effectiveness during times of crisis and disruption.


Joe Layman

Bright Horizons

Susan Zielan

CoreLogic

Risk: Mitigate What You Can and Manage the RestRisks vary from company to company.In this collaborative session, Joe Layman, Business Continuity Management, and Susan Zielan, Business Continuity Program

Manager, will assist with the development of a risk assessment and determining which risks matter to your business lines and C-level management.

Susan and Joe will provide guidance to identify and prioritize the most critical to least critical risks within your organization.

Joe Layman is the BC and DR Manager for Bright Horizons Family Solutions. Joe has wide ranging experience in leadership positions for several large companies in Business Continuity Management. His background spans across business continuity management, disaster recovery, and emergency management. Joe has coordinated the response to several incidents and disasters that impacted business functions at multiple offices minimizing impact to affected business operations. Joe serves as President on the Board of Directors for the Association of Contingency Planners, Orange County Chapter (ACP-OC), Editorial Advisory Board, Rules and Relations and Glossary Committee for Disaster Recovery Journal.

Susan Zielan is the Business Continuity Program Manager, for CoreLogic, Inc.





Katherine Whitaker

Nestle

How Can a Supply Chain Disruption in the Suez Canal Help Shape the Future of Resiliency?How does one event, cause massive disruption, threaten global trade and supplies, and cause us to rethink? At the end of March,

we experienced a blockage of the Suez Canal following the grounding of the Ever Green container ship. What the event highlighted is the interconnectedness & continued fragility of our global infrastructure. Unexpected events cause disruption that can reverberate through a Market or Industry and in this case impacted freight rates and costs which were ultimately passed to the Consumer. Supply Chain strain went as far, as it went deep in 2020 and 2021, with rising costs on materials and labor. Supply Chains were more focused on bottlenecks in transportation, increasing raw material costs or limited availably, to rising labor costs. As Business Continuity and

Resiliency professionals, we know capability building is so important - but how to do this within Supply Chain? The plans themselves should have buffers built in - but what does this really mean? Resiliency isn’t of course just with physical supplies; it impacts the digital parts of an organization - Where does this apply in Supply Chain? While we may not be able to plan or insure against every potential Supply Chain impact, we must still plan accordingly in an increasingly connected world.

Katherine Whitaker is the Head of Business Continuity & Resilience at Nestle NA.

11:45 a.m. – 12:45 p.m.

TOWN HALL / CLOSING SESSION

Matt Bradley

OnSolve

Vanessa Vaughn

Mathews

Asfalis Advisors

David Halford


Frank Shultz

Infinite Blue

Peter Steinfeld

AlertMedia

Resiliency in a Time of Rebuilding It’s been more than a year since the pandemic forced us to rethink everything about the way we work and how we

maintain resiliency. In this session, we’ll look forward to examine the changes organizations need to make in order to rebuild and increase resiliency in the next normal.

Vanessa Mathews has been on the front lines of the resilience profession throughout her career. She is the 1st female in the state of Georgia to graduate with a degree in Homeland Security and Emergency Management, she has worked with a Tier 1 intelligence agency, and Fortune 500 companies.

As a founder of the company, Frank Shultz has overseen the growth of BC in the Cloud, Infinite Blue’s flagship business continuity lifecycle application. His BC/DR expertise allowed him to develop, design, and implement products over the past 16+ years.

As Vice President, Continuity Solutions, David Halford leads Fusion’s product vision for all Business Continuity Management (BCM) & Operational Resilience Program aspects of our solutions resulting in customer driven requirements.

A veteran security operations expert for more than two decades, Matt Bradley has deep, first-hand knowledge of security operations management, as well as an understanding of the critical challenges facing organizations in the future. Most recently, Bradley served as Regional Security Director for the Americas at International SOS, where he led the security services business and advised key executives on risk management solutions. Prior to International SOS, Bradley worked in Honduras as the Security Director for Tigo Honduras where he handled all matters relating to physical security; health, safety and environment; crisis management; and fraud investigation. He was also a General Manager for I Solution Security, where he advised on security matters for the Honduran President, Minister of Security, and Minister of National Emergency Commission. Previously, Bradley had a distinguished 14-year career with the Central Intelligence Agency (CIA).

Peter Steinfeld is the Senior Vice President of Safety Solutions at AlertMedia and host of The Employee Safety Podcast, where each week, he interviews safety, security, business continuity, and disaster recovery experts from all over the world. Peter also leads AlertMedia’s sales organization, ensuring his team has the right information and resources to successfully bring in new customers and prospects. Peter is a graduate of Middlebury College, where he earned a bachelor’s degree in Economics. He also earned his MBA from the Jesse H. Jones Graduate School of Management at Rice University.



POST-CONFERENCE COURSE 1

Creating an Effective TableTop ExerciseWednesday, Sept. 22 from 1:30 p.m. - 4:30 p.m. $600 per personPresenter: Ted Brown, KETCH Consulting

In this class you will be given four different table-top scenarios, including the injects, and you will learn how to create a situation, scenario, and injects for your audience, your business, your location, and your BCP maturity. You will identify operations, decisions, and policies that impact the ability of a business unit to execute plans. The exercise helps you address conclusions and discussions which can change, emphasize, and otherwise affect your business continuity/COOP plan. You will conclude with an “after action” report which will lead to effective modifications and improvements to the plans being exercised. For more course information, email [email protected] or call 484-919-2966. To register for this course, please email DRJ at [email protected] Brown has a fifty+ year professional/leadership career. Elected to Penn State BOT in 2013 following the Sandusky Scandal and with extensive

experience in risk management, he serves as Audit and Risk Vice Chair and founder/Chair of the Risk Sub-committee. In 2019, Mr. Brown and the Penn State Board recognized public health expert and Penn State College of Medicine graduate Dr. Deborah Birx (the White House coronavirus response coordinator) as a Distinguished Alumna, the University’s highest honor for its graduates.


Active Assailant / Workplace Violence PreparednessWednesday, Sept. 22 from 1:30 p.m. - 4:30 p.m. $600 per personPresenter: Dave Hunt, KETCH Consulting

Workplace violence and insider threats have the potential to disrupt or even terminate your business. This course will provide a comprehensive approach to develop a preparedness program to prevent workplace violence and insider – A, and to respond to any extreme violence event. The course includes reporting concerning behaviors, evaluating threat incidents, the role of managers, defining appropriate interventions, implementing a de-escalation program, managing domestic violence cases, developing notification capabilities, implementing personal protection strategies, and managing incident response at the site level and enterprise level. In addition to determining what needs to be implemented, the course will address how to develop the program and incorporate these capabilities into your workplace culture. For more course information, email [email protected] or call 484-919-2966. To register for this course, please email DRJ at [email protected] Hunt, FBCI, CPP is a national subject matter expert on workplace violence and active shooter preparedness. He has worked with organization of

all sizes to develop strategic plans and capabilities to prevent and respond to crisis incidents.

IN-PERSON AGENDAADDITIONAL COURSES OFFERED These courses require an additional fee.


emailto:[email protected]





ADDITIONAL COURSES OFFERED These courses require an additional fee.


Business Impact Analysis (BIA)Thursday, Sept. 23 from 9:00 a.m. - 4:30 p.m. $1200 per personPresenter: Ted Brown, KETCH Consulting

This course is an in-depth look at how to conduct a Business Impact Analysis (BIA). The class is for both BIA novices and experienced professionals. It provides you with the opportunity to gain a deeper knowledge and understanding of the BIA. The course will explore the concept of the BIA. You will be taught two different approaches to a BIA – interviews and workshops and the value of each. You will also be provided with an actual BIA survey and the results of clients BIA’s. The objectives of this class are: • Understand the BIA process • Understand how to structure a BIA • Apply the standard methods to conduct a BIA • How to determine the results of the BIA & identify the critical functions for recovery strategies. For more course information, email [email protected] or call 484-919-2966. To register for this course, please email DRJ at [email protected] Brown has a fifty+ year professional/leadership career. Elected to Penn State BOT in 2013 following the Sandusky Scandal and with extensive

experience in risk management, he serves as Audit and Risk Vice Chair and founder/Chair of the Risk Sub-committee. In 2019, Mr. Brown and the Penn State Board recognized public health expert and Penn State College of Medicine graduate Dr. Deborah Birx (the White House coronavirus response coordinator) as a Distinguished Alumna, the University’s highest honor for its graduates.




FURTHER YOUR EDUCATION AND EXPERIENCE AT DRJPROGRAMS

Business Continuity Primer Course9 Chapters, 32 Sessions, 8+ Hours of learning

The DRJ Academy BC Primer Coursecovers key skills and processes thatnew professionals need to executewell in order to build the correctfoundation to establish an outcome-focused business continuity program.

Self-paced Online Course withAdded Networking Opportunities

With this program, you canexpect to gain a broader

understanding of industrystandard business continuity,

crisis management, anddisaster recovery principles

and best practices as well asgrow your network.

Designed to promote education, opportunity, inclusion,and excellence surrounding the exploration and evolutionof all aspects of business continuity and operational risk

management.

Completely freeSign up at drj.com/mentor-program

12-month AcceleratedLearning Path

DRJ.com/Academy$449

Building Continuity Expertise

https://drj.com/mentor-program

https://drj.com/mentor-program

https://drj.com/academy

https://drj.com/academy


EXHIBITOR DESCRIPTIONS

Exhibitor Booth Listings

Exhibit Hall HoursSunday

5:00 p.m. – 7:00 p.m. MST

Monday and Tuesday11:00 a.m. – 3:30 p.m. MST

ACP Everbridge, Inc. Regus

Acronis, Inc. Factal, Inc. RIPCORD Solutions

Agility Recovery Flexential, Corp Risk and Resilience Hub

AlertMedia Fusion Risk Mgmt, Inc. Satcom Direct

Archer ICOR Semperis

Ascent Technology Consulting Infinite Blue ServiceMaster Recovery Managment

Castellan KETCHConsulting Sungard Availability Services

Continuity Innovations Mail-Gard Unitrends

Converge OnSolve Veeam Software Corporation

Cutover Premier Continuum Inc.- ParaSolution Veoci

Disaster Recovery Journal Pronto Recovery Virtual Corporation

DRJ Academy Rave Mobile Safety Wolf and Company, P.C.

eBRP Solutions, Inc.




ACP BOOTH 104400 South 4th Street, Suite 754E Minneapolis, MN 55415 800-445-4227www.acp-international.comACP is the preeminent national voice of continuity professionals. We provide continuing professional development, knowledge and career opportunities to members while building public understanding around the world of the importance of continuity planning.

ACRONIS BOOTH 606, 6081 Van de Graaff Drive, Ste 301 Burlington, MA 01803 781-782-9000www.acronis.comAcronis unifies data protection and cybersecurity to deliver integrated, automated cyber protection that solves the safety, accessibility, privacy, authenticity, and security (SAPAS) challenges of the modern digital world. With flexible deployment models that fit the demands of service providers and IT professionals, Acronis provides superior cyber protection for data, applications, and systems with innovative next-generation antivirus, backup, disaster recovery, and endpoint protection management solutions. With award-winning AI-based antimalware and blockchain-based data authentication technologies, Acronis protects any environment – from cloud to hybrid to on-premises – at a low and predictable cost.

AGILITY RECOVERY BOOTH 506, 5081601 Wewatta Street, Suite 300Denver, CO 80202 866-364-9696www.agilityrecovery.comAgility Recovery is the leading provider of business continuity and recovery solutions. Organizations of all industries and sizes, including Fortune 100 companies, trust Agility Recovery to support their resilience and recovery plans. After a business interruption, they deliver the expertise and resources your organization needs to recover quickly. Their customers have guaranteed access to temporary power, furnished office space, satellite and LTE communications equipment, and backup technology, as well as planning and testing resources. Since 1989, Agility Recovery has rescued thousands of organizations from business interruptions of all types with unparalleled success.

ALERTMEDIA BOOTH 406, 4083101 Bee Caves Rd., Suite 325 Austin, TX 78746 800-826-0777www.alertmedia.comAs the fastest-growing mass communication and emergency notification software provider in the world, AlertMedia helps organizations securely and effectively monitor threats, streamline notifications, and recover from incidents. The company’s fully integrated, cloud-based platform delivers innovative communication tools that can be accessed from anywhere, at any time, using any device. For more information, please call (800) 826-0777 or visit our website at the address above.

ARCHER BOOTH 201174 Middlesex Turnpike Bedford, MA 01730 623-521-3900www.archerirm.comRSA helps leading organizations transform the efficiency of their continuity and recovery teams, address the most critical areas of the business quickly, and partner across the business to achieve their resiliency goals. RSA Archer® Business Resiliency provides an automated approach to enable your organization to respond swiftly in crisis situations and protect ongoing operations. For more information about RSA’s products and services, visit www.archerirm.com.

ASCENT TECHNOLOGY CONSULTING BOOTH 500, 502258 Ryan Lane Lincoln Park, NJ 07035 908-938-4860www.ascentbusiness.comAscent Business Technology is a niche software product company focused on addressing business operational challenges through automation and optimization of processes, and enabling organizations to be more cost efficient and resilient. AutoBCM by Ascent is an end-to-end enterprise resiliency solution that helps organizations prepare a robust risk and continuity management program to tackle any business disruption. With three major modules – BCM, Crisis Management and IT Disaster Recovery, AutoBCM is any organization’s one stop solution to address all business resiliency needs.

https://www.acronis.com/en-us/




https://www.ascentbusiness.com/


https://acp-international.com/



CASTELLAN BOOTH 401, 403800 Adams Ave, Ste 300 Audubon, PA 19403 800-478-7645 www.castellanbc.com We’ve brought together the most innovative minds in business continuity to shape the future of our industry. Combining experts from across Assurance, Avalution, ClearView, and BC Management, we help clients establish a clear vision and drive real results using our proven, proprietary methodology – the Business Continuity Operating System (BCOS). Our solutions—whether consulting, software, managed services, or staffing—are fully customized to be right for you, your team, and your organization as a whole. As a result, you gain the capability and confidence you and your executive team need to protect your employees, brand, and bottom-line.

CONTINUITY INNOVATIONS BOOTH 2048880 Cal Center Drive, Suite 400 Sacramento, CA 95826 888-907-9902 www.continuityinnovations.com Continuity Innovations is a cutting-edge full service business continuity firm that specializes in business continuity software and award winning consulting services. ContinuityPRO is a leading business continuity software tool that is used to develop and maintain business continuity and disaster recovery plans. This web-based business continuity software allows organizations to have all of their recovery information located in one easy to use tool. ContinuityPRO offers unlimited users and allows you to manage your business continuity program by performing risk assessments, business impact analysis, develop unlimited plans, and manage incidents all within one toolset. We offer professional business continuity consulting services, including Business Impact Analysis, Risk Assessment, Recovery Strategy Development, Incident and Crisis Management, Disaster Recovery, and Continuity of Operations (COOP). Our experience in planning ranges from financial services, manufacturing, education, healthcare, government, and more.

CONVERGE BOOTH 203130 Technology Parkway Norcross, GA 30092 678-812-0136www.convergeenterprise.cloudThe Converge Enterprise Cloud teams across all Converge Technology Solutions companies work seamlessly together to develop, implement, host and manage data availability and disaster recovery solutions for all platforms. Based on our customer focused service delivery track record, vast engineering resources, and access to over 100 million dollars in mainstream system hardware, the Converge Enterprise Cloud delivers cost-effective resiliency solutions to customers all across North America. Additionally, the Enterprise Cloud practice provides the full breath of DRaaS, BUaaS, and Hardware Quick-Ship Solutions, together with our expert Business Continuity Consulting portfolio of services.

CUTOVER BOOTH 306, 30843 West 23rd Street New York, NY 10010 +44 020 3826 8475www.cutover.comCutover, the leader in work orchestration and observability, is the only platform that provides full organizational visibility into dynamic flows of work, bringing them out of the dark matter of the enterprise to enable teams to move quickly with confidence. Cutover eliminates outdated approaches like static spreadsheets and weekend calls so teams can accomplish work quickly and effectively – without the usual headache.

DISASTER RECOVERY JOURNAL BOOTH 1011862 Old Lemay Ferry Rd.Arnold, MO 63010636-282-5800www.drj.comThe #1 business continuity publication in the world. Every issue, Disaster Recovery Journal (DRJ) delivers how-to, in depth knowledge into business continuity planning more than any other business publication. This unique ability to take readers further inside the issues has made DRJ the #1 read business continuity publication in the world, one with a circulation and audience that consistently dominates the business continuity magazine field. In addition to the magazine, DRJ sponsors the worlds’ two largest conferences and exhibitions in the industry with as many as 3,000 in total attendances. The shows are held every year in Pheonix in September and Orlando in March. Check out www.drj.com to sign up for a free subscription or for more information.

https://castellanbc.com/

https://continuityinnovations.com/

https://convergeenterprise.cloud/services/

https://www.cutover.com/

https://drj.com/




DRJ ACADEMY BOOTH 1031862 Old Lemay Ferry Rd.Arnold, MO 63010636-282-5800DRJ.com/academyDRJ Academy represents a breakthrough in the design, approach, and delivery of a business continuity program. Powered by Lambert Learning Institute, DRJ partners with course author and instructor Phil Lambert to offer professionals a complete, world-class, self-paced, education and training program in an online platform. DRJ Academy’s premiere BC Primer Course is focused on teaching all the foundational skills, competencies, and processes needed to establish an outcome-focused business continuity program. DRJ Academy provides resilience training like no other program in the world at a fraction of the cost. Experience DRJ Academy live at every DRJ in-person event, or online at DRJ.com/academy.

EBRP SOLUTIONS, INC. BOOTH 208230 – 7895 Tranmere DriveMississauga, ON, L5S 1V91-888-480-3277www.eBRP.neteBRP strives to harness leading edge technology to create management decision support tools that serve the needs of Business Continuity Management professionals. We work closely with our customers to constantly improve our eBRP Suite of products, to continually enhance usability, flexibility and scalability. We always aim to create the best solutions for our customers’ BCM requirements, with the lowest total cost of ownership and a justifiable return on investment. eBRP evolved the methodology of Business Resiliency Planning to an Asset-Centric model, defying traditional plan-centric BCM ‘standards’, thus empowering organizations to become Incident Ready.

EVERBRIDGE, INC BOOTH 501, 50325 Corporate Dr.Burlington, MA, 01803781-373-9800www.everbridge.comDuring critical business events and unplanned disruptions, such as IT outages, active shooter situations, or a global pandemic, over 5,200 global customers rely on Everbridge’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people and assets at risk, automate communication, and track progress of response plan execution. Visit Everbridge in the Virtual Exhibit Hall to learn more about the Everbridge COVID-19 Shield Solution, chat with a Solutions Expert, and register to win a 20oz Yeti Tumbler.

FLEXENTIAL, CORP BOOTH 2068809 Lenox Pointe Drive, Suite G Charlotte, NC 28273 630-384-0900www.flexential.comFlexential helps organizations optimize their journey of IT transformation while simultaneously balancing cost, scalability, compliance and security. The company is committed to building trusted relationships and delivering tailored solutions that suit the individual needs of its customers. Utilizing its people, values and reliable performance, Flexential is deeply invested in the success of its 4,200+ customers, who trust it to deliver core data center solutions of colocation and connectivity, as well as cloud, managed solutions and professional services. Flexential’s robust suite of assets spans 21 domestic and international markets and comprises 41 highly redundant and connectivity-rich data centers. For more information on Flexential, please visit www.flexential.com.

FUSION RISK MANAGEMENT, INC. BOOTH 407, 4093601 Algonquin Rd., Suite 510Rolling Meadows, IL, 60008847-632-1002www.fusionrm.comFusion Risk Management is a leading industry provider of cloud-based software solutions for business continuity, integrated risk management, IT disaster recovery, and crisis and incident management. Its products and services take organizations beyond legacy solutions and empowers them to make data-driven decisions with a comprehensive and flexible approach through one system. Fusion and its team of experts are dedicated to helping companies achieve greater organizational resilience and mitigate risks within their businesses. For more information, visit www.fusionrm.com.

https://drj.com/academy/

https://ebrp.net/

https://www.everbridge.com/

https://www.flexential.com/

https://www.fusionrm.com/




ICOR - THE INTERNATIONAL CONSORTIUM FOR ORGANIZATIONAL RESILIENCE BOOTH 202P.O. Box 1171Lombard, IL 60148 866-765-8321www.build-resilience.org www.theICOR.orgICOR is the global leader in organizational resilience. We educate. We credential. We lead. Learn what it takes to be a leader in Organizational Resilience. Become an ICOR certified Organizational Resilience Manager, Professional, or Executive. Choose the certification path that’s right for you - competency-based or discipline-based. ICOR provides education to individuals on how to build more resilient organizations and communities. ICOR credentials individuals with the competence to lead and manage risk throughout the organization. We are an international nonprofit 501c3 education and credentialing organization created to bring together the many silos, industries, and separate bodies of knowledge that individually support resilience into one profession entitled, “Organizational Resilience.” We participate globally in learning how individuals, organizations, and communities can become more resilient.

INFINITE BLUE BOOTH 400, 402399 Arcola Road, Suite 200 Collegeville, PA 19426 267-341-9610www.infiniteblue.comInfinite Blue is a software solutions provider that empowers some of the world’s largest organizations to become more obstacle-resistant and resilient. Our friendly and flexible applications work together as an all-in-one, configurable business continuity command center. Leaders can now see potential threats enterprise-wide so you can plan smarter, respond in real-time, and bounce back stronger from disruptions like fires, natural disasters, security breaches, global pandemics, and other “what-ifs.” Our organizational resiliency suite of applications are built on our low-code platform and supported by our team of experts, so it’s simple to integrate and configure our existing applications or create something specifically for your organization’s needs.

KETCHCONSULTING BOOTH 504, 5052432 Bernel Road, Suite 203State College, PA 16803484-919-2966www.KETCHConsulting.comMoving from IT based disaster recovery to business continuity or COOP? KETCHConsulting helps with strategies and implementation. We understand the BCP/COOP people issues. We’re teleworking experts. Executive education and buy-in are KETCHConsulting strengths (improving BCP ROI’s). Our approach to BIA’s, and risk analysis leads the industry. We’re the most knowledgeable experts in Alternate/Hot Sites selection. We develop dozens of alternate recovery strategies for clients; and guarantee contract savings. We execute tabletop exercises, gap analysis and plan audits. We assist in HIPAA, PSPREP, BS25999, and DHS compliance. We have many private sector references, but we’re also leading state, local, and federal COOP consultants. We’re recognized as workplace violence experts. KETCHConsultants are industry leading speakers, educators and authors. We’ve spoken/exhibited at every DRJ conference, among others. We’re all certified (CBCP/FBCI), senior, and experienced (averaging 25 years in IT/15 years in BCP). We can help with budget challenges!

MAIL-GARD BOOTH 30465 Steamboat Drive Warminster, PA 18974 267-960-3119 www.mailgard.comCritical printed and mailed documents are vital to the success of your organization. In the event of a business disruption, Mail-Gard has the solution to produce those documents, to ensure your message reaches your customers on time, every time. For more than 21 years, Mail-Gard has been providing Critical Communications Recovery Solutions to Fortune 1000, state and federal customers across the country. Mail-Gard maintains the security and quality standards that your business requires and with our experienced staff and a 100% recovery success rate, we can build a continuity and recovery solution that will meet your unique requirements. Please stop by our booth to learn how we can develop a plan that ensures your critical document production and protects your bottom line, your reputation…your company.

https://www.build-resilience.org/

https://www.theicor.org/

https://infiniteblue.com/

https://ketchconsulting.com/

https://www.iwco.com/what-we-do/business-continuity-disaster-recovery/




ONSOLVE BOOTH 507, 509780 West Granada Blvd. Ormond Beach, FL 32174 866-939-0911 www.onsolve.comWith over 60 years of combined experience in the mass notification industry, OnSolve is the leading global provider of SaaS-based critical communication solutions for enterprise, SMB, and government organizations. The formation of OnSolve in 2017 brought together three of the industry’s most relied upon products, CodeRED, Send Word Now and MIR3. The company’s cloud-based solutions provide users with fast, reliable methods of sending critical information and alerts to employees, residents and other stakeholders across multiple devices. Mass notification and collaboration is an essential element of emergency response and business continuity planning, keeping teams on track and coordinating during critical events. OnSolve solutions are designed and proven to save lives, protect revenue, reduce costs, and preserve business continuity. More information can be found at www.onsolve.com.

PREMIER CONTINUUM INC. - PARA-SOUTION BOOTH 1071010 Sherbrooke W. #800 Montréal, Quebec, Canada H3A 2R7 514-761-6222 #1008www.premiercontinuum.comPremier Continuum is a leader in Business Continuity, IT Disaster Recovery, and Crisis, Emergency and Risk Management. It offers holistic services including consulting and BCI and ICOR certified training, supported by ParaSolution, its world-class award-winning web-based BCM software, named as a Leader in the Gartner Magic Quadrant for BCM Solutions Worldwide. The company benefits from a strong presence and tremendous client trust in its market, fueling its worldwide expansion.

PRONTO RECOVERY BOOTH 307Two Prudential Plaza, Suite 3500 Chicago, IL 60601 855-PRONTO1www.prontorecovery.comPronto Recovery is a global business continuity solutions and quick ship technology hardware provider. We keep your business running when disaster strikes. Unlike most industry providers with only a few centralized depots, we have over 30 strategically placed equipment depots around the globe enabling us to deliver technology hardware to your alternate site or specified location the same or next business day. We can provide guaranteed workplace solutions in over 120 countries to meet the need for office recovery for your critical staff, augmented by the Pronto Quickship or other technology recovery solutions. Our FLEX Recovery program provides you with a work at home solution independent of any infrastructure providing a complement to your BCP strategy. Minimize downtime and loss of revenue with our flexible and cost-effective continuity solutions for workplace recovery.

RAVE MOBILE SAFETY BOOTH 200492 Old Connecticut Path, 2nd Floor Framingham, MA, 01701 888-605-7164www.ravemobilesafety.com Rave Mobile Safety, a trusted partner for safety software, provides innovative communication software for better emergency preparedness and faster response. Used by leading education institutes, corporations, and state and local public safety agencies, the award-winning portfolio of Rave Alert™, Rave 911 Suite™ including Smart911®, Rave Panic Button™, Rave Guardian™, Rave Eyewitness™, and Rave Prepare™ protects millions. Rave Mobile Safety is headquartered in Framingham, MA. For more information, please visit https://www.ravemobilesafety.com.

REGUS BOOTH 30915305 Dallas Parkway Ste 400Addison, TX 75010 214-295-3197 www.regus.comWorkplace Recovery by Regus gives you preferential access to over 3000 workspace locations in more than 120 countries worldwide. With over 90,000 workplace recovery seats available across our network, we can help you get back to work faster if you can’t use your own offices due to power outages, hurricanes, fires, floods, IT failures, social distancing requirements and more. We offer solutions for organizations of all sizes, including anytime access to fully serviced turnkey offices.


https://www.premiercontinuum.com/

https://www.prontorecovery.com/

https://www.ravemobilesafety.com/

https://www.regus.com/en-us




RIPCORD SOLUTIONS BOOTH 404PO Box 4080Tustin, CA 92781425-670-8700www.ripcordsolutions.comFounded in 2005, Ripcord is a consulting firm specializing in Crisis Management, Disaster Recovery, Business Continuity, and IT Security. We believe that recovery needs to be a heads-up activity and not a heads-down activity. So when a crisis, cyber-breach or business disruption occurs, your organization has the plans in place and, more importantly, your people have the muscle memory to execute those plans.

RISK AND RESILIENCE HUB BOOTH 102PO Box 15243Santa Ana, CA 92735714-558-8940www.riskandresiliencehub.comBIG NEWS! The Risk and Resilience HUB is the culmination of 34 years in the BC/DR/EM industry. The HUB is an online platform to bring professionals together to learn, connect and collaborate. Think CNN, Facebook, and Angie’s List -- customized and in one place to build resilient organizations in the public and private sectors – that’s the HUB! The HUB spotlights resources of VIP partners such as DRJ and others with the “best of the best” in thought leadership, community interaction and resource identification. The HUB is organized in six core categories: Enterprise Resilience, Human Concerns, IT Availability & Security, Communications & Network, Physical Infrastructure and Incident & Crisis Response. Come to the booth to learn how to SIGN UP for a complementary membership. [email protected].

SATCOM DIRECT BOOTH 6001050 Satcom Lane Melbourne, FL 32940 321-777-3000 www.satcomdirect.comSatcom Direct (SD) and its affiliated divisions offer a complete suite of products and services for your Business Continuity and Disaster Recovery needs. SD provides reliable enterprise data solutions based on VMware, Veeam, and Nimble Storage. Additionally, SD’s Land and Mobile Division offers hand held satellite phones, large scale Cobham Explorer antennas, High-speed data over satellite, and PTT with worldwide coverage. SD has the connections needed to maintain voice and data communications during any kind of disaster, natural or manmade. Utilizing company owned Data Centers, teleports, and global offices, SD provides world-class data and voice global satellite connectivity for customers in the government, military and commercial sectors.

SEMPERIS BOOTH 305221 River Street, 9th Floor Hoboken, NJ 07030 703-918-4884 www.semperis.comFor security teams charged with defending hybrid and multi-cloud environments, Semperis ensures integrity and availability of critical enterprise directory services at every step in the cyber kill chain and cuts recovery time by 90%. Purpose-built for securing Active Directory, Semperis’ patented technology protects over 40 million identities from cyberattacks, data breaches, and operational errors. The world’s leading organizations trust Semperis to spot directory vulnerabilities, intercept cyberattacks in progress, and quickly recover from ransomware and other data integrity emergencies. Semperis is headquartered in New Jersey and operates internationally, with its research and development team distributed between San Francisco and Tel Aviv.

SERVICEMASTER RECOVERY MANAGEMENT BOOTH 109200 Harvard Avenue Stamford Ct. 06902 800-776-6710 www.srmcat.comServiceMaster Recovery Management is a commercial disaster restoration company with project management expertise in large and complex losses. Our footprint and knowledge give us a unique ability to provide solutions to customers with large regional, national and international exposures. We are the customer’s solution to any fire, water or mold issue, large or small through the network of services provided by SM Restore first responders and the SRM Project Management team. We provide easy access to our services through a designated Account Management team. One Call…multiple solutions.

https://ripcordsolutions.com/

https://www.riskandresiliencehub.com/

https://www.satcomdirect.com/

https://www.semperis.com/

https://www.srmcat.com/




SUNGARD AVAILABILITY SERVICES BOOTH 405680 East Swedesford RoadWayne, PA 190871-800-647-4140www.sungardas.comSungard Availability Services (Sungard AS) is a leading provider of cloud connected infrastructure solutions serving enterprise customers from 75 hardened data centers and workplace recovery facilities in nine countries. Sungard AS has a 40-year track record of delivering resilient and highly available hybrid IT solutions. Backed by high performance networks, Sungard AS modernizes customers’ end-to-end IT across connected infrastructure, cloud, recovery and workplace solutions. Working with customers to understand their business objectives, Sungard AS identifies gaps in customers’ current environments and tailors a solution to achieve their desired business outcomes. Be sure to view our presentation “Beyond Hypothetical DR Planning: How to prepare for the reality of Post-Disaster Recovery,” Wednesday, September 30, from 12:15 pm to 1:15 pm.

UNITRENDS BOOTH 207, 209200 Summit DriveBurlington, MA 018031-866-359-5411www.unitrends.comUnitrends introduces hybrid backup appliances and cloud data protection that leverage cutting edge technology to automate manual tasks, eliminate management complexity, and deliver proven hardware and software resilience. Since 1989, Unitrends, Inc. has helped customers solve challenges and meet the unique requirements of their organization with regards to business continuity and disaster recovery. A purpose-built, proprietary cloud environment integrates seamlessly with local appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Complimented by Spanning, a cloud-based data protection solution for SaaS workloads such as O365, GSuite, and Salesforce, the Unitrends platform offers complete protection for local, remote, and cloud-based workloads. Visit www.unitrends.com to learn more.

VEEAM BOOTH 2052520 Northwinds Parkway, Suite 600 Alpharetta, GA 30009 678-353-2140 www.veeam.comVeeam® recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs, while always supporting the current and future business goals of Veeam customers.

VEOCI BOOTH 105129 Church Street, Suite #321 New Haven, CT 06510 203-782-5922 www.veoci.comVeoci is a unique cloud based incident and emergency management platform that complements your existing Business Continuity environment and Disaster Recovery needs. Veoci is a central location to notify/check-in personnel instantly; communicate in multiple formats; get situation awareness; manage critical resources; see an interactive map as needed; and provide status updates and reports to senior executives, through easily configurable real-time dashboards. All this is available at your desk or on your mobile phone. Veoci was developed by a team of ex-GE engineers, giving us the expertise to establish ourselves as a leading provider in Business Continuity and Emergency Management. In recognition of our excellence in this area, VEOCI was listed as a Gartner Cool Vendor in Business Continuity Management and IT Disaster Recovery in 2015.

VIRTUAL CORPORATION BOOTH 301, 303100 Enterprise Drive, Suite 301 Rockaway, NJ 07866 973-426-1444www.virtual-corp.comSustainable Planner® provides a complete BCM solution:• Business Continuity, IT Disaster Recovery, Emergency, Crisis and Event/Exercise Management, Risk, Supply Chain and Program Assessment and Standards Compliance.• “Dashboard” intuitive tabbed design so that BC plan owners can easily update their plan documents & data.• Seamless, intuitive data collection for optimized plans and report generation.


https://www.unitrends.com/

https://www.veeam.com/

https://veoci.com/



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