Coaching and Mentoring for Managers

Rachel Saint

Learning outcomes

• Coaching vs mentoring

• Coaching tools

• GROW model

What is coaching?

“All human action is purposeful in some way. You are happy only when you are doing something that is moving you towards something that you want.”

Aristotle

 

What is coaching?

• A conversation that starts the ball rolling

• A tool for effective engagement

• A framework to encourage goal setting

• An opportunity for reflective practice

• A way of showing what is possible

• A signpost for the way forward

What is mentoring?

“Tell me and I forget, teach me and I may remember, involve me and I learn.”

Benjamin Franklin

What is mentoring

• A personal developmental relationship in which a more experienced or more knowledgeable person helps to guide a less experienced or less knowledgeable person

• A process for the transmission of knowledge

• Taking part in the learning process side-by-side with the learner

• Using your own example to demonstrate a skill or activity

Goal-setting

• A well planned goal is a powerful tool for getting things done.

• Successfully completing a goal builds self-confidence and motivation

• Goals are like having a destination in life.

• When we set a goal we tell ourselves that we are excited and passionate about achieving it.

Why is it important?

• In planning for our success we must highlight potential obstacles

• Then plan strategies for how we will cope if we hit problems along the way

• We need to be creative in looking at our options

GROW model

• GOAL

• REALITY

• OPTIONS

• WAY FORWARD / WILL

Grow

• Identify your goal

• What do you want to achieve?

• Does the goal reflect your values?

gRow

• What is your reality?

• What is happening in your life right now that means you are not achieving the goal?

• What obstacles might affect your ability to be successful?

grOw

• What options do you have?

• What resources are available?

• Does the goal need to be adapted to take into account the options available?

• Do you need to break the goal into manageable chunks?

groW

• What is the way forward?

• Do you have the will to succeed?

• Are you still committed to the goal?

• When will you start to take action?

The coaching wheel

Using the coaching wheel

• For what purpose?

• Identify your wheel

• What does 10 look like?

• Don’t be afraid to set the bar high

• Where are you now?

When can I use this

• Team coaching

• Appraisals

• Mentoring sessions

• Team meetings

• Personal challenges

Moving forward

• Agree the goal

• Identify the action that needs to be taken

• Set a time frame

• Get commitment

• EVALUATE