august 19, 2010 introduction to it resources gene fields cio new employee orientation

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August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

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Page 1: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 19, 2010

Introduction to IT Resources

Gene FieldsCIO

New Employee Orientation

Page 2: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Four Main IT Departments

Chief Information Officer

Information and Media Networks (IMN)

Office of Information Systems (OIS)

University Computing Support Services (UCSS)

Page 3: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Chief Information Officer

Gene Fields482-9246http://cio.ucs.louisiana.edu

Page 4: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Chief Information Officer

Current InitiativesNetwork UpgradesERPStephens Hall RenovationsSTEP Sustainability PlanWireless Enhancement Program

Page 5: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Information and Media Networks

Stephen Mahler, Director482-6418http://info.louisiana.edu

Page 6: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Information and Media Networks

Telephone Services – OUITELOperator Services – Dial 0#

Data Networking – OUINETWireless Network - UWIN

Trouble Reporting System – TT# (88#)[email protected]

Page 7: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Information and Media Networks

A/V ServicesA/V Equipment CheckoutCompressed Video Venues

Printing ServicesPrint Shop – Custom printing, large volume printing, CD/DVD production/duplicationService Center on Library 3rd FloorOn-campus copiers

Page 8: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Information and Media Networks

Current InitiativesCampus Core Network UpgradeWireless Network Expansion

Digital Duplication/Production @ Print Shop

Page 9: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Office of Information Systems

Sam Bullard, Director482-6841http://www.louisiana.edu/InfoTech/OIS

Page 10: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Office of Information Systems

PayrollAccountingPurchasing

RegistrationStudent Aid Files

Administrative Computing Programs

ISIS Administrative DatabaseULink – Faculty/Staff Information Portal

http://portal.louisiana.edu

Page 11: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Office of Information Systems

Current InitiativesUPortal Upgrade

Page 12: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

University Computing Support Services

Patrick Landry, Director482-6402http://www.louisiana.edu/InfoTech/UCSS

Page 13: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

University Computing Support Services

Help DeskStephens Hall 201482-5516http://[email protected]

Core ServicesUCS Servers and WorkstationsWIN domain

Page 14: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

University Computing Support Services

Electronic MailContact Help Desk for Client Setuphttp://webmail.louisiana.edu

Moodle Course Management Systemhttp://moodle.louisiana.edu

University Web Sitehttp://[email protected]

Page 15: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

University Computing Support Services

Current InitiativesMoodle HW/SW UpgradeZimbra Collaboration ServerCentral Storage ServerStephens Hall Lab UpgradeConference Center Lab Upgrade

Page 16: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction

Take Aways

IMN: http://info.louisiana.eduTT#

CIO: http://cio.ucs.louisiana.eduUlink: http://portal.louisiana.eduHelpDesk: http://helpdesk.louisiana.edu

[email protected]

Page 17: August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 19, 2010

New Employee Orientation

Introduction to IT Resources

Gene FieldsCIO