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Avaya Phones - Canceling Call Forwarding and User GuidesOverviewThis page contains information on how to call forward phones and also includes links to Avaya phone guides and templates.

Single Analog Phones

AVAYA Models: 6210, 6219, & 6221

Activate Call Forwarding

Listen for a dial tone.Dial  and the *2  5-digit forwarding extension.Listen for confirmation tone.Hang up.

Cancel Call Forwarding

Listen for a dial tone.Dial #22.Listen for confirmation tone.Hang up.

Table of Contents

Single Analog Phones (AVAYA Models: 6210, 6219, & 6221)Digital Multi-Line Phones (AVAYA Models: 6408D+, 6416D+, & 6424D+)Voice Over IP PhonesAVAYA Models: 4602, 4610, 4620, & 4621

AVAYA 9601AVAYA 9608AVAYA 9620AVAYA 9621GAVAYA 9630AVAYA 9650

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Digital Multi-Line Phones

AVAYA Models: 6408D+, 6416D+, & 6424D+

Activate Call Forwarding

Listen for a dial tone.Dial  and the *2  5-digit forwarding extension.Listen for confirmation tone.Hang up.

Cancel Call Forwarding

Listen for a dial tone.Dial #22.Listen for confirmation tone.Hang up.

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Voice Over IP Phones

AVAYA Models: 4602, 4610, 4620, & 4621

AVAYA 6210 User Guide

AVAYA 6219 User Guide

AVAYA 6221 User Guide

AVAYA 6408D+  , User Guide Template

AVAYA 6416D+  , User Guide Template

AVAYA 6424D+  , User Guide Template

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Activate Call Forwarding

Listen for a dial tone.Dial  and the *2  5-digit forwarding extension.Listen for confirmation tone.Hang up.

Cancel Call Forwarding

Listen for a dial tone.Dial #22.Listen for confirmation tone.Hang up.

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AVAYA 9601

Activate Call Forwarding: 

Use the right Navigation Arrow and locate the   menu.FeaturesUse the down Navigation Arrow and locate Call Fwd.Press the   button.OKDial the 5-digit extension number where calls are being forwardedPress   or  .Enter OKWait for confirmation tone.Hang up. The   button will have a checkmark.CFwrd

AVAYA 4602 User Guide

AVAYA 4610  , User Guide Template

AVAYA 4620/4621  , User Guide Template

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Cancel Call Forwarding: 

Use the right Navigation Arrow and locate the   menu.FeaturesUse the down Navigation Arrow and highlight the   feature.CFwrdPress the   button.OKWait for confirmation tone.Hang up. The   button will be unchecked.CFwrd

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AVAYA 9608

Activate Call Forwarding:

Use the Navigation Arrows and locate the   feature.Call ForwardPress the button next to the   feature.Call Forward Listen for a dial toneEnter the 5-digit extension number where calls are being forwarded.You will hear a confirmation tone and the button next to the feature will be lit green.

Cancel Call Forwarding:

Press the button next to the   feature to turn off call forwarding and extinguish the green light.Call Forward

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AVAYA 9620

Activate Call Forwarding:

Use the Navigation Arrows and locate the   feature.CFwrdPress the   button.OKDial the 5-digit extension number where calls are being forwarded.Wait for confirmation tone.Hang up. The   button will light up.CFwrd

AVAYA 9601  , User Guide Template

AVAYA 9608  , User Guide Template

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Cancel Call Forwarding:

Use the Navigation Arrows and locate the   feature.CFwrdPress the   button.OK

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AVAYA 9621G

Activate Call Forwarding:

Press the   button on your phone.ForwardTouch  .Call ForwardDial the 5-digit extension number where your calls will be forwarded.Wait for confirmation tone.Hang up. The  button will light up.FORWARD

Cancel Call Forwarding:

Press the   button on your phone.FORWARDTouch  .Call ForwardHang up. The   button light will extinguish.FORWARD

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AVAYA 9630

Activate Call Forwarding:

Press the   button to access the main Forwarding menu.ForwardSelect the forwarding feature you want to activate.Press   or   to turn the call forwarding feature on.Select OKListen for the tone.Enter the 5-digit extension number where calls are being forwarded.

Cancel Call Forwarding:

AVAYA 9620  ,   User Guide Template

AVAYA 9621G  , User Guide Template

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Press the   button to access the main Forwarding menu.ForwardSelect the forwarding feature you want to deactivate.Press   or   to turn off the call forwarding feature.Select OK

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AVAYA 9650

Activate Call Forwarding:

Use the Navigation Arrows to highlight the   feature.CFwrdPress the   button.OKDial the 5-digit extension number where calls are being forwarded.Wait for confirmation tone.Hang up. The CFwrd button will light up.

Cancel Call Forwarding:

Use the Navigation Arrows to highlight the   feature.CFwrdPress the   button.OK

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AVAYA 9630  , User Guide Template

AVAYA 9650  , User Guide Template