avaya virtual services platform 9000 series

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AvayaLive™ Engage (formerly Avaya web.alive) AvayaLive™ Engage is an immersive Web collaboration tool that provides your organization with innovative new ways to meet, sell and learn. Radically different from other collaboration solutions, AvayaLive Engage connects participants from around the globe in collaboration sessions featuring 3D visuals, video and spatial audio. Multiple, free-flowing discussions can take place simultaneously, and participants can have access to and take full advantage of all materials related to the session. Collaboration redefined AvayaLive™ Engage transforms business user communications. It’s a personalized online meeting space where people can fluidly and intuitively move between individual, small team and large group conversations. Leveraging advanced, immersive collaboration tools, It knocks down the barriers associated with business travel; distance between headquarters, remote worker and client offices; and distance learning and online sales. Enabling effective and highly productive work teams, AvayaLive Engage is available to users around the world, giving them flexible access from their offices, home or any Internet connection. Overview With a feature set designed specifically for the enterprise, AvayaLive Engage is a Web browser plug-in that integrates with your existing network, security and business applications to enhance communications, collaboration, and employee or consumer engagement. In this way, AvayaLive Engage minimizes operational overhead, dramatically increases accessibility to your users, and delivers face-to-face interaction at the low cost of Web collaboration. It represents the future ofcommunications and offers the best of publicly and privately accessible immersive Web conferencing. avayalive.com | 1 AvayaLive™ Engage transforms business user communications, connecting participants from around the globe in collaboration sessions featuring 3D visuals, video and spatial audio.

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Page 1: Avaya Virtual Services Platform 9000 Series

AvayaLive™ Engage (formerly Avaya web.alive) AvayaLive™ Engage is an immersive Web collaboration tool that provides your organization with innovative new ways to meet, sell and learn. Radically different from other collaboration solutions, AvayaLive Engage connects participants from around the globe in collaboration sessions featuring 3D visuals, video and spatial audio. Multiple, free-flowing discussions can take place simultaneously, and participants can have access to and take full advantage of all materials related to the session.

Collaboration redefined AvayaLive™ Engage transforms business

user communications. It’s a personalized

online meeting space where people can

fluidly and intuitively move between

individual, small team and large group

conversations. Leveraging advanced,

immersive collaboration tools, It knocks

down the barriers associated with

business travel; distance between

headquarters, remote worker and client

offices; and distance learning and online

sales. Enabling effective and highly

productive work teams, AvayaLive

Engage is available to users around the

world, giving them flexible access from

their offices, home or any Internet

connection.

Overview

With a feature set designed specifically

for the enterprise, AvayaLive Engage is a

Web browser plug-in that integrates

with your existing network, security and

business applications to enhance

communications, collaboration, and

employee or consumer engagement. In

this way, AvayaLive Engage minimizes

operational overhead, dramatically

increases accessibility to your users, and

delivers face-to-face interaction at the

low cost of Web collaboration. It

represents the future ofcommunications

and offers the best of publicly and

privately accessible immersive Web

conferencing.

avayalive.com | 1

AvayaLive™ Engage

transforms business

user communications,

connecting participants from around the globe in collaboration sessions featuring 3D visuals, video and spatial audio.

Page 2: Avaya Virtual Services Platform 9000 Series

2 | avayalive.com

Flexible, powerful, highly availableAvayaLive™ Engage provides a tangible meeting place to strengthen relationships with partners and customers.

Feature-rich tools enhance the collaboration experience, speeding problem resolution and increasing productivity.

Custom content Ability to create and upload your own custom content and

integrate with our software development kit. Customizable

environments and templates that suit your needs while getting

you up and running instantly.

SIP interface Integration with existing communications infrastructure to

extend your ROI.

Spatial audio and live video Dramatic spatial audio experience with real-time voice-quality

indicator. Share your live video from your webcam or project it

on the live video wall.

AnalyticsAccess to data and stats for enhanced collaboration and

learning.

Built-in collaboration Desktop sharing, collaborative editing, video playback, and

other collaborative and learning tools enable engaging

opportunities to meet, sell and learn.

Page 3: Avaya Virtual Services Platform 9000 Series

Based on best-of-breed technology and innovations in unified communications, AvayaLive™ Engage is:

•Immersive— rich, 3D spatial audio, video and Web 2.0 tools engage participants and establish cognitive and social presence.

•Intelligent— powerful analytics help you measure and improve the experience and enrich the environment.

•Integrated— a SIP-enabled platform that integrates with almost any existing communications environment and collaborative tools.

Taking enterprise communications to a new levelLooking for innovative, cost- effective ways to capture and strengthen customer relationships, increase the number of teleworkers in your organization, and optimize knowledge transfer among workers, customers and business partners? AvayaLive Engage delivers tangible benefits across the enterprise by:

• Extending the value of unified communications, the Internet, analytics and the engagement of 3D visuals into a single simple solution.

• Being available as a cloud-based service — you can be up and running in minutes, no maintenance is required, and the service can scale with your needs.

• Offering you many new and different ways to engage your employees, online customers and business partners, avoiding the hassles and costs of long-distance travel, lodging and meeting facilities.

• Giving meeting participants convenient flexibility to attend from their office, home or remote location, but still feel that they are involved in a real-life meeting.

Innovative features that transform business productivity Supporting its realistic graphics, video, clear audio and interactive capabilities, AvayLive Engage offers practical tools to support the business end of communications.

Features Descriptions

Communications

“3D” voice Proximity-based stereo sound with echo cancellation, whisper and shout modes

Private audio Secure audio mixed on the server with private audio rooms so no one can eavesdrop

Integrated video

View live video from attendees by cursoring over their avatar or post video on the live video wall

Voice broadcast Amplify speakers audio throughout environment or in a room

Audio indicators

Voice volume indicators that show who is speaking, even if off-screen

Text chat Private, group or global

Telephony Integration with “speakerphone” calls (SIP VoIP) to outside participants

Gestures/ animation

Gestures and sophisticated movements that add realism to the virtual experience

Presence “Idle” and “Away” states that let you know when others have “stepped away”

Collaboration

Simple controls Allows anyone with a mouse or keypad to navigate like a pro

Video playback Upload video files (wmv, mov, mp4, flv, flv4, vi) and playback synchronized for all attendees to view

Document presentation

File (ppt, pptx, pdf, jpeg, png, gif) drag and drop, right-click upload, copy and paste

Desktop sharing

Lets others see your desktop screen for expanded collaboration

File sharing Drag and drop or right click, share with one or more users

Drop box Drag and drop files into virtual folder for easy storage and later downloading

3D interactive objects

Engaging objects that encourage participation

Laser pointer Point to specific items

Web co-browsing

Allows you to display Web pages, live-streaming video and your existing ad server

Invite a friend Bring colleagues into the mix with URL that teleports them to your location

Meeting controls

Role-based privileges that allow you to restrict who can upload and share materials

Identity and security

User login options

Support for anonymous and authenticated user options with sophisticated security and privacy measures built into the interface

ID management

User identity and origin displayed on custom photo badge

Personalization Tool that allows users to choose an avatar’s appearance and attire

User/admin privileges

Control which users can access AvayaLive Engage features and/or which rooms they can access, plus admin user controls from within the environment to kick, mute or ban users

Identity integration

Allows you to integrate with your enterprise LDAP/active directory

Page 4: Avaya Virtual Services Platform 9000 Series

© 2012 Avaya Inc. All Rights Reserved.

All trademarks identified by ®, ™, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc.

03/12 • UC4865

About AvayaAvaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

4 | avayalive.com

• Allowing individual participants to “step aside” within the virtual space to speak with other individuals or smaller groups, taking advantage of pre- and post-meeting casual interactions where most business really gets done.

Discover the next evolution in business collaboration. With AvayaLive Engage, you can choose when and where meetings take place — either planned or spontaneously — and give your employees, customers and trading partners a powerful new way to communicate.

Learn moreTo learn more about the Avaya Unified Communications Portfolio, talk to your Avaya Account Manager or Authorized Business Partner or visit us at www.avaya.com. Visit avayalive.com for an online demo of AvayaLive Engage.

Features Descriptions

Analytics and notifications

Notifications Desktop notification in the heads-up display or system tray as well as e-mail notifications with custom rules when users arrive, or other defined triggers

Live stats Data on what users are doing right now

Historical stats Data, such as location, frequency and duration, on users, visits, voice conversations/activity, object interactions and system performance available over dashboard Web interface

Deployment

Easy installation

Three clicks to be up and running in AvayaLive™ Engage with auto-audio device detection for voice that just works

Browser-based Browser-based and embedded on your existing Web site

Firewall traversal

Auto-detects firewall and tunnel via https if required

Self-administration

Manage users, permissions, environment selection and customization online

Developer kit APIs and software development kits for Web integration, mashups and content customization

Scalability Sessions of 200+ participants with voice

Deployment options

Hosted Software-as-a-Service or customer premise deployment behind the firewall

Client requirements

Windows• Intel® 945 integrated graphics or better, 128MB• Microsoft® Windows® XP, Vista or 7• 1GB RAM, 1.50GHz CPU• Internet Explorer 6/7/8 or Firefox 3/3.5 or Google Chrome and Adobe Flash MacOS• Minimum Spec: Intel CPU (no PowerPC support), 1 GB RAM, 200 MB free disk space, 64 MB Video Memory, Leopard (OS X 10.5) or higher, Safari 5.0 or higher.• Recommended Spec: Intel CPU (no PowerPC support), 2 GB RAM, 500 MB free disk space, discrete graphics card with 128 MB Video Memory, Leopard (OS X 10.5) or higher, Safari 5.0 or higher.

ForbothWindowsandMacOS, USB stereo headset with microphone (optional but recommended)