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Back-up Care Program
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Today’s Agenda
Introduction to the NIH Back-up Care Program
Introduction to Bright Horizons®
What is the Back-Up Care Advantage Program®?
How can I register and reserve care?
Program policies
Additional resources
2 © 2011, Bright Horizons Family Solutions LLC
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NIH Back-up Care Program
Offers a comprehensive array of emergency and/or short term care
for children, adult/elder dependents and self-care across the United
States.
NIIH Employees can use this program when they need to be at work
and their regular child or adult / elder care is unavailable.
NIH has contracted with Bright Horizon to provide access to the
Back-up Care Advantage Program. This service will assist
employees in balancing the competing demands of work and life.
Is a three (3) year pilot program and will be evaluated by the Office
of Research Services and the NIH Child Care Board.
3 © 2011, Bright Horizons Family Solutions LLC
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History
Child care and work/life programs
Provider of choice
Employer of choice
4 © 2011, Bright Horizons Family Solutions LLC
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Unplanned
School closed due to
weather
Mild illness
Provider quit
In between care
Planned
Caregiver vacations
School breaks
After minor surgery
Business travel
Reasons to Use Back-Up Care
5 © 2011, Bright Horizons Family Solutions LLC
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What is the Back-Up Care Advantage Program?
6 © 2011, Bright Horizons Family Solutions LLC
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Center-Based Child Care
7 © 2011, Bright Horizons Family Solutions LLC
Bright Horizons and network centers
Infants through preschool
(some school age)
Licensed and accredited
References verified
CPR and First Aid training
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In-Home Child Care
8 © 2011, Bright Horizons Family Solutions LLC
Mildly ill care
– Common cold
– Low grade fever
– Ear infection
Well care too!
Quality nanny and home health
agencies
Home health aides, personal
care assistants and nannies
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In-Home Adult/Elder Care
9 © 2011, Bright Horizons Family Solutions LLC
Not just for children!
– Spouse/partner
– Adult children
– Parents
Recovering from illness, surgery
or injury
Primary caregiver unavailable
Assist with activities of daily living
Caregiver sent to the home
Care is available nationwide
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Eligibility
NIH Employees (Federal Employees and Fellows)
You must verify your eligibility by submitting you information to
the NIH Back-up Care program.
Once you are verified as eligible, you will receive an email
(within 2 business days) with information on how to register
online or by telephone with Bright Horizons.
Verify your eligibility TODAY at:
http://backupcare.ors.nih.gov
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Registration & Reservations
No fee to
register
You can reserve care
up to
one month
in advance
or
on the day
care is needed
11 © 2011, Bright Horizons Family Solutions LLC
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Program Fees
12 © 2011, Bright Horizons Family Solutions LLC
Uses and Fees
May use up to 10 days per employee/per calendar
year
Center-based care is $6 per hour/per child.
In-home care is $16 per hour/up to 3 children or 3
adults.
There is a 4 hour minimum to reserve care.
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Program Policies
Cancellation Policy
You can cancel your reservation up to 5:00 pm on the
business day prior to the day care is scheduled.
After 5:00 p.m. counts as a day of care and you will be
charged.
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Other NIH Resources
NIH Child and Dependent Care Resource and Referral
Services
NIH Parenting Listserv
Lunch and Learn Parenting/Dependent Care Seminars
Heart to Heart: Caregiver Conversations/Support Group
http://childcare.ors.nih.gov
Employee Assistance Program
http://www.ors.od.nih.gov/sr/dohs/eap/Pages/index.aspx