handout - nih videocast · handout nih back-up care program: what you need to know. march 13, 2012...

Handout

NIH Back-up Care Program: What you need to know.

March 13, 2012

Presented By: Liz Despres, Manager, Client Engagement, Bright Horizons Family Solutions

Sponsored by the NIH Child Care Board and Office of Research Services Division of Amenities and Transportation Services

3/12/2012

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Back-up Care Program

Today’s Agenda

Introduction to the NIH Back-up Care Program

Introduction to Bright Horizons®

What is the Back-Up Care Advantage Program®?

How can I register and reserve care?

Program policies

Additional resources

2© 2011, Bright Horizons Family Solutions LLC

NIH Back-up Care Program

Offers a comprehensive array of emergency and/or short term care for children, adult/elder dependents and self-care across the United States.

NIIH Employees can use this program when they need to be at work and their regular child or adult / elder care is unavailable.

NIH has contracted with Bright Horizon to provide access to the Back-up Care Advantage Program. This service will assist employees in balancing the competing demands of work and life.

Is a three (3) year pilot program and will be evaluated by the Office of Research Services and the NIH Child Care Board.


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History

Child care and work/life programs

Provider of choice

Employer of choice


Unplanned

School closed due to weather

Mild illness

Provider quit

In between care

Planned

Caregiver vacations

School breaks

After minor surgery

Business travel

Reasons to Use Back-Up Care


What is the Back-Up Care Advantage Program?


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Center-Based Child Care


Bright Horizons and network centers

Infants through preschool

(some school age)

Licensed and accredited

References verified

CPR and First Aid training

In-Home Child Care


Mildly ill care– Common cold– Low grade fever– Ear infection

Well care too!

Quality nanny and home health

agencies

Home health aides, personal

care assistants and nannies

In-Home Adult/Elder Care


Not just for children!– Spouse/partner– Adult children– Parents

Recovering from illness, surgery

or injury

Primary caregiver unavailable

Assist with activities of daily living

Caregiver sent to the home

Care is available nationwide

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Eligibility

NIH Employees (Federal Employees and Fellows)

You must verify your eligibility by submitting you information to the NIH Back-up Care program.

Once you are verified as eligible, you will receive an email (within 2 business days) with information on how to register online or by telephone with Bright Horizons.

Verify your eligibility TODAY at:

http://backupcare.ors.nih.gov

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Registration & Reservations

No fee to register

You can reserve care

up to

one month

in advance

or

on the day

care is needed


Program Fees


Uses and Fees

May use up to 10 days per employee/per calendar year

Center-based care is $6 per hour/per child.

In-home care is $16 per hour/up to 3 children or 3 adults.

There is a 4 hour minimum to reserve care.

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Program Policies

Cancellation Policy

You can cancel your reservation up to 5:00 pm on the business day prior to the day care is scheduled.

After 5:00 p.m. counts as a day of care and you will be charged.

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Other NIH Resources

NIH Child and Dependent Care Resource and Referral Services

NIH Parenting Listserv

Lunch and Learn Parenting/Dependent Care Seminars

Heart to Heart: Caregiver Conversations/Support Group

http://childcare.ors.nih.gov

Employee Assistance Program

http://www.ors.od.nih.gov/sr/dohs/eap/Pages/index.aspx

QUESTIONS?

NIH Back-Up Care

Program Care When You Need it Most National Institutes of Health has contracted with Bright Horizons® to offer NIH employees back-up care when they need to be at work and their regular child or adult/elder care is unavailable, for example:

Your regular caregiver or stay-at-home spouse is unavailable

You are transitioning between child or adult/elder care arrangements

Your child’s regular center or school is closed Your adult/elder relative is ill or needs temporary assistance Your child is mildly ill at home

Programs Available NIH Employees have access to the following back-up care programs:

Center-based child care In-home child care In-home mildly ill child care In-home adult/elder care Self-care

Care Consultants A care consultant can assist you in finding the care arrangement that will best meet your needs and will work with you to ensure you have completed all required forms and information needed for the care option you select.

Register today to ensure peace of mind tomorrow.

Your Back-Up Care Solution As an NIH employee, you are eligible for up to 10 days of back-up care per calendar year.

Cost of Care

Center-based care- $6 per hour/ per child. In-home care- $16 per hour/up to 3 children or 3 adults.

Plan Ahead NIH Employees must verify eligibility before using the service and reservations are required. Reservations for care can be placed one month in advance and up to the day care is needed.

Verify Eligibility Today

http://backupcare.ors.nih.gov

Division of Amenities and Transportation Services

http://backupcare.ors.nih.gov/

handout - nih videocast · handout nih back-up care program: what you need to know. march 13, 2012...

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