banking business unit challenges and achievements girish g. vaidya

Banking Business Unit

Challenges and Achievements

Girish G. Vaidya

Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd., © 2001

Focus on building world class software products:

» Finacle - Core banking

» BancsConnect - Financial middleware

» BankAway - Internet Banking

» PayAway - Universal Bill Presentment and Payment

Banking Business UnitBanking Business Unit


Revenue Growth - BBURevenue Growth - BBU

Revenue growth rate

-2468

1012

FY-00 FY-01

US

$ in

mill

ion

s

102%


Revenue by Geography - BBURevenue by Geography - BBU

Revenue by geographic areas - FY 2001

Mideast 6%

India54%

East africa11%

ROW 1%

West Africa25%

South Asia3%


Key AchievementsKey Achievements



» First fully Web enabled Core Banking Solution

» CoBIT Compliant Solution

» 14 new name customers for Finacle within the first year of launch.

» 9 of these 14 are already live.



» Dominant position in India –

» Won 8 of the 9 core banking deals finalised during last 12 months

» Outside India – “hit” rate is around 50%

» Won key strategic accounts like ABN, Punjab National

Bank and Kenya Commercial Bank


» BankAway - among 10 Best-in-class Internet banking

products in the world by Meridien Research, USA

» only solution from Asia Pacific in list

» Internet banking offering of ICICI Bank (powered by

BankAway) – ranked among the Top 4 in Retail Internet

Banking and Corporate Internet Banking in Asia in the

Gilboa Report of the Asian Banker’s Journal.

Key Achievements - AwardsKey Achievements - Awards


Key Global Banking and IT TrendsKey Global Banking and IT Trends


Key Global Banking Trends Key Global Banking Trends

Focus on Risk management

Internet and the

m-Commerce paradigm

Growing Customer expectations

Intensifying competition

Convergence


Current IT systems in banks:

» Product centric not customer centric

» No Unified Delivery Channel view

» Interoperability

» Customisability

» Based on archaic technology

» Manual interventions required / many different packages to run the

bank - hence upgrades/updates a big issue

Key IT Trends Key IT Trends


Enriched Features and Functionality :

» Encompasses complete Retail, Corporate and Trade Finance

services

» Customer Centricity

» Powerful Flexibility and Extensibility

» CoBIT compliance

» Unique 24 x 7 x 365 Capability

» Straight Through Processing Enabled

How does Finacle Stack Up?How does Finacle Stack Up?


Infosys E-platform for an e - Age Bank Infosys E-platform for an e - Age Bank

Insurance

Credit Card

Other Business applications

New channel

Finacle DSA

Corporate GL CRM/CVMData Warehouse

Risk Management

Enterprise Applications

E-CommerceI-Channels

Corporate ERP System

Web Trading

E- Marketplace

Bill Presentment

Net Banking

Traditional Delivery Channels

Call Centre

ATM

Branches

M-Commerce

Payment Gateway

Clearing House

SWIFT

Other External Interfaces


Banking Business Unit OrganizationBanking Business Unit Organization

Domain and Technology focus

» Domain experts with rich experience from the banking industry to ensure

world class products

» Deploying contemporary technologies in our product suite

» Open Systems

» Web Enabling - Thin Client Architecture

» WAP and SMS Enabled

» Leverages the power of e-commerce paradigm

»Leverage Corporate Strengths

» Work with SETLabs to leverage technology developments

» Architecture group to map global technology trends


45 customers spread across 14 countries.

» Standard Trust Bank, Nigeria

» Kenya Commercial Bank, Kenya

» National Bank of Abu Dhabi, UAE

» Punjab National Bank, India

» ABN Amro, India

Customers and CompositionCustomers and Composition


Market access through:

» Channel Partners - who only resell our products

» Services Partners - who only offer product related services

to customers

» Business Alliance Partners - who resell and offer product

related services

Sales & MarketingSales & Marketing


CompetitionCompetition

Competition:

» Global players like Kapiti, I-Flex, Kindle, Sanchez, Globus

» Local players

» In-house teams/Projects


Processes and PeopleProcesses and People

» World class processes in product development» Development and Enhancement Process» Configuration Management Techniques» Third party Software process

» Personnel have grown from 205 on June 30, 2000 to 336 on June 30, 2001

Thank You

banking business unit challenges and achievements girish g. vaidya

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