better customer relationship management checklist

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Better Customer Relationship Management - The Checklist - www.callmanagement.ie Tel: +353 21 4824300 or +353 1 2477814 Email: [email protected]

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Page 1: Better customer relationship management Checklist

Better Customer Relationship Management

- The Checklist -

www.callmanagement.ie Tel:  +353 21 4824300 or +353 1 2477814

Email: [email protected]

Page 2: Better customer relationship management Checklist

Evaluate your customer

experience“This 15-point checklist

identifies high-yield opportunities to improve your customer care through Market

Research, Contact Centre and Business Support Best

practices.” –Silvia Planella

Marketing [email protected]

Page 3: Better customer relationship management Checklist

Market Research

Page 4: Better customer relationship management Checklist

Contact Centre

Page 5: Better customer relationship management Checklist

Business Support

Page 6: Better customer relationship management Checklist

What to do if you have answered any of these questions with a No?

• Check our service list and discover how we can help you

• Request a free quotation for your Market Research, Contact Centre or Business Support requirements

• Contact us for more information about our team, services or case studies

www.callmanagement.ie Tel:  +353 21 4824300 or +353 1 2477814

Email: [email protected]