beyond the hype: management and governance for office 365

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Page 1: Beyond the hype: Management and Governance for Office 365

Accessible content is available upon request.

Beyond the Hype: Manage, Govern, and reduce

risk of Microsoft Office 365

Page 2: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Roberto.delgado@

avepoint.com

Page 3: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 4: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 5: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 6: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 7: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 8: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Constantly

Onboarding Users

Page 9: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 10: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Deployment Opportunities: What are my options?

Page 11: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 12: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

IaaS PaaS SaaS

Storage

Network

Servers

Virtualizatio

n

O/S

Middleware

Runtime

Data

Applications

Storage

Network

Servers

Virtualizatio

n

O/S

Middleware

Runtime

Data

Applications

Storage

Network

Servers

Virtualizatio

n

O/S

Middleware

Runtime

Data

Applications

Page 13: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 14: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Focus: Office 365

Page 15: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Pros Cons

Single Management

Cost effective way to obtain SharePoint, Lync

and Exchange

Fastest way to deploy this technology

Storage Limitations (1TB per user)

Features Missing

Online.Microsoft.com

Active Directory

Page 16: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Pros Cons

Outsource Lync & Exchange

Full SP feature set

Ability to leave services on legacy SharePoint

major versions

Dual Management

Multiple Authentication: two separate logins

(Office 365 and local)

Online.Microsoft.com

Active Directory

Microsoft

Office SharePointServer2007

Page 17: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Online.Microsoft.com

Active Directory

Collab

Search | MySites Apps

Microsoft

Office SharePointServer2007

Apps

Pros Cons

Full SP feature set

Ability to leave services on legacy SharePoint

major versions

Dual SharePoint Management

Multiple Authentication

Two way trust between environments

Page 18: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Active Directory

Pros Cons

Simple authentication

Full SP feature set

Ability to leave services on legacy SharePoint

major versions

Dual SharePoint Management

Requires ADFS and Proxy server

Microsoft

Office SharePointServer2007

Page 19: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Online.Microsoft.com

Active Directory

Pros Cons

Isolate external users from external content

Outsource authentication and firewall

complexity issues

Complexity of Publication / Replication

Collab

Collab

Publication

Replication

Page 20: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

• Workloads are divided across separate SharePoint environments• Lots of variables that decide which workloads should move to the

• cloud – we will be discussing later

• Gradual transition to cloud• Long term, the cloud is where you want to be

• In most cases today, the integration is not quite seamless• Separation can create confusion

• May lack single sign on

Page 21: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Planning Information Architecture

Page 22: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Information Architecture

• Organize and describe content• Metadata

• Structure

• Relationships

• Inputs• Knowledge Management team

• Librarians

• Content owners

• Subject matter experts (SMEs)

• Outcomes• Site map (navigation)

• Taxonomy

• Search

• Targeting (audiences)

Information Management

• Manage the content & service• Access levels (permissions)

• Lifecycle

• Storage

• Inputs• Information management policies

• IT usage policies

• Regulatory environment

• SLAs

• Outcomes• Access levels

• Records management

• Compliance

• Performance

@danholme

Page 23: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Farm

Content DB

Top-level site

List/Library

[Folder]

Item / Document

Web ApplicationZone Service Application

Site collection

Sub siteSub site

Page 24: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Page 25: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Addressing Compliance in O365

ISO27001ISO27001 is one of the best security benchmarks available across the world

EU Model Clauses/ EU Safe HarborEU Model Clauses a set of stringent European Union wide data protection requirements

Data Processing AgreementAddress privacy, security and handling of Customer Data

Going above and beyond the EU Model Clauses to address additional requirements from individual EU member statesEnables customers to comply with their local regulations

Microsoft is the first and only major cloud based productivity to offer…

http://bit.ly/ZjIIC8

Page 26: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Personal/My Sites

Governance

Vis

ibil

ity

Project/Team Sites

Community Sites

Portal

Page 27: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Getting There: Migrating to the Cloud

Page 28: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Mixed Junk IN

Filter for CompliancePrioritize for

Business Need

Structure for

Governance

Organized

Gold OUT

Page 29: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Cloud is a chance for “Housekeeping”Restructure your IA, consolidateCheck for poor security settings

Migrate

Page 30: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

• How much content?

• How long? How much downtime can you tolerate?

• How much customization?

• “Big Bang” or scaled/phased approach?

• Loss of metadata / security acceptable?

• Who can help?

• Mappings available?

• Can we restructure?

• Maintain coexistence?

Page 31: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Migration: Best Practice Approach

Assessment Migration Optimization

2 31

Page 32: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Migration Approach: The Details

Assessment

Pre-scan Identify Discover

Migration

Customize Test-run Monitor

Optimization

Manage Customize

1 2 3 1 2 3

1 2

Page 33: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Comprehensive metadata, property, and security

mappings + Filter + Restructure

Discovery and Test-Run Tools

Migrate OOTB, SPD, and Nintex workflows

Live or scheduled, online or offline

Migrate to SharePoint 2010, SharePoint 2013,

SharePoint Online, Legacy Platforms

Centrally report and audit on ALL migration activity

and history

How do we do it?

Page 34: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Migration with Third Party Tools

Best For:• Any size environment, from single

server farms to large, distributed

farms

• Migration from non-SharePoint

Sources

• Restructuring content

• Preservation of any metadata or

security

Pros:• Direct migration from 2007 ,

2010/13 other sources to

SharePoint Online

• Pre-scan to determine

customizations

• Reorganise content structures

during migration

• Granular migration

• Retains metadata, versions,

permissions

• Virtually no downtime

• Applicable to non-SharePoint

repositories

• Options for 24 x 7 Support?

Cons:• Costs associated with purchasing

of additional software

• Learning/training of new software

Page 35: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Wrap Up: Q&A

Page 36: Beyond the hype: Management and Governance for Office 365

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retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

AvePoint Online Services

Page 37: Beyond the hype: Management and Governance for Office 365

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retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

Service Offerings

Page 40: Beyond the hype: Management and Governance for Office 365

©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc. No part of this may be reproduced, stored in a

retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.