Blackbaud SKY® Architecture ExplainedBEHIND THE SCENES OF A NEW BLACKBAUD SOLUTION

Paul Gibson, Blackbaud

I’m Paul Gibson

Celebrating 25 years at Blackbaud

Worked on every version of Blackbaud Raiser’s Edge from RE 5.0 DOS to Blackbaud Raiser’s Edge NXT®

Engineering leader working with the teams that created the Infinity Platform and Blackbaud SKY® Architecture

VICE PRESIDENT, TECHNICAL FELLOW

Our Platform Powering Social Good Innovation

“SKY is like Legos”

2018 bbcon Tech Main Stage

Behind the Scenes of a New Blackbaud Solution

Your bbcon badge is your backstage pass!

Backstory

THE ROAD TO A NEW SOLUTION

Drive vitality and care for your congregation

Software that strengthens relationships, not gets in

the way

Meaningful Relationships

One holistic system to connect your staff, volunteers

and congregants

A ConnectedChurch

Church management is just the beginning

EffectiveMinistry

Meaningful RelationshipsSoftware that strengthens relationships, not gets in the way.

Welcome visitors and retain regular attendees

with solutions that

make it easy

Gain insightwith unmatched analytics

and reporting

Increase engagement and retain members

with small group management and

events that work for your church

A Connected ChurchOne holistic system to connect your staff, volunteers and congregants

A SAMPLE CONNECTED CHURCH COMMUNITY

Keep your church engaged with multi-channel communications

Better understand your congregantsacross all the various ways they participate

with your church with a single source of data

Connect your congregation and staff with easy-to-use solutions

Effective MinistryChurch management is just the beginning

A SAMPLE WEEK

TUE: STAFF MEETING

• Review attendance, member engagement, and upcoming events from single source of data

• Get updates on member care needs and assign next steps

• Review feedback on Sunday’s sermon from social media

WED: SMALL GROUPS

• Attendees get necessary info in their mobile device

• Leaders easily send ‘reminder’ text to their groups on a time change

• Leaders take attendance via mobile

THU: BUDGET MEETING

• Track progress on capital campaign

• Measure performance against goals based on analytics

• Get clear view of gifts and offerings

FRI: OUTREACH ACTIVITY

• Participants sign up and pay online

• Easy check-in makes it simple to follow up

SAT: VOLUNTEERS

• Review volunteer assignments for Sunday

• Identify a volunteer to replace someone who is sick and text them from your phone

SUN: SERVICE

• Parents securely check-in their children

• New visitors automatically entered into your system

• Ministry teams have all the information they need

Save time and work more effectively with specialized

capabilities for your church’s needs

Manage and demonstrate financial accountability and

securely manage multiple channels to make giving, pledging and dues simple for your congregation

Care for your congregation with safe check-in, smooth registration and more

Blackbaud Church Management™

A new solution powered by

Blackbaud SKY®

A Quick Tour

Core Building Blocks

• Single Sign On

• MFA / 2FA

• “Consumer” logins

• Bring your own IdP

Blackbaud ID

• Role Based

• Simple

User Access Control

• “Omnibar”

• Consistent across Solutions

• Mobile Responsive

• Driven by BBID & User Access Permissions

Navigation

• Simple

• Integrated

• Email Deliverability at Blackbaud Wide Scale

Email

• Powered by Blackbaud Data Platform

Data Health

• Powered by BBMS

• Digital Wallets

• PCI Compliance

Blackbaud Checkout

• 360 degree view

• User Friendly

• Mobile Responsive UX

Core Contact Record

• 360 degree view

• User Friendly

• Mobile Responsive UX

Core Contact Record

SKY Developer

THE TOOLS THAT MAKE IT POSSIBLE

• Processes

• Tools

• Community

Engineering System

• UX Components

• Hosting (SSL, CDN, DNS)

• Design Council

• Open Source

SKY UX®

• Data Integration

• UX Extensibility

• External Partner scenarios

• Internal Cross-Team scenarios

SKY API®

Partner Integration: Document / Check Scanning

Partner Integration: Document / Check Scanning

Partner Integration: Document / Check Scanning

Partner Integration: Document / Check Scanning

Cloud Operations

THE INFRASTRUCTURE AND PEOPLE THAT MAKE IT RUN

The SKY PaaS Release Pipeline

TEST PROD

Monitoring Service Health

Events Alerts

Blackbaud Church Management™

A new solution powered by made possible by Blackbaud SKY®

To learn more about what was included in this agenda, visit:

Blackbaud SKY® Home Page

Blackbaud SKY® Technical

Whitepaper Series

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