breakfast briefing - change management
TRANSCRIPT
B R E A K F A S T B R I E F I N G2 0 t h O c t o b e r 2 0 1 6
Change Management
www.ilxgroup.com
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
ILX
Who we are
Founded in 1988, we are an internationally recognised provider of professional learning and consulting solutions.
We deliver Portfolio Programme & Project Management, IT Service Management, Risk Management and Business Financial Literacy learning solutions via a blend of multimedia e-Learning, games and simulations, mobile learning, traditional classroom training, practical workshops and coaching.
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Our speakers
M E L A N I E F R A N K L I N
An inspirational expert in the field of Agile & Change Management theory and practice.
A N D Y W E S T
The lead APMG International Change Management TM trainer for ILX Group.
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
A little bit about us…
Melanie Franklin, Co-Chair, Change Management Institute UK
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
2005
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
OUR MISSION
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
OUR MISSIONHOW? CONNECTIONS
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
CAPABILITYOUR
MISSIONHOW?
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
CREDIBILITYOUR
MISSIONHOW?
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
OUR MISSIONHOW?
GET INVOLVE
Dwww. change-management-institute.com
ChangeMgtInstitute@CMI_UK#CMI_UK
Become a member
A C O M P L E M E N T A R Y S K I L L
Change ManagementAndy West
www.ilxgroup.com
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Introduction
A N D Y W E S T
An experienced and professional Project & Change Management Skills Trainer with experience across a range of market sectors.
Involved in a number of projects covering the design and implementation of business systems and training solutions within a number of organisations.
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
What is a Project?
Unique process, consisting of a set of coordinated and controlled activities with start and finish dates, undertaken to achieve an objective conforming to specific requirements, including constraints of time, cost and resources. BS6079
A project is a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed Business Case.
PRINCE2® is a registered trade mark of Axelos Limited
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Projects & Change
C H A N G E H A P P E N S W H E N :
Capability + OutputAbility + Stakeholder Willingness + Stakeholder
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Project Delivery Failures
Delivery FocusPRINCE2 / APM / PMI
1ST FAILUREABILITY TO CHANGE
2ND FAILUREWILLINGNESS TO CHANGE
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Ability to Change
TRAINING / EDUCATION / LEARNING
• What do they need to know?• When do they need to know it?• What is the most appropriate way to learn?
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Willingness to Change
HAS THE CHANGE BEEN…
IN THE RIGHT WAY
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Change Factors to Consider
O r g a n i s a t i o n C u l t u r e
O r g a n i s a t i o n S t r u c t u r e
S t a f fExperience of,
and attitude Change
C h a n g e D e l i v e r y
C h a n g e R e a d i n e s s
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
A final thought ….
All projects are about change and change always includes people.
There is no such thing as a technology project.
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Recommended courses
MSPChange Management
APM Project Management Qualification
Stakeholder Engagement
L o n d o n
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