Briana M. Quinn

(469)207-7691

brianascott0330@gmail.com

Skills:

Microsoft Office (Excel, PowerePoint, Word and Outlook)

WPM – 60 and 10-Key

Technical Support

Customer Service and Communication Skills

Employment History

Time Warner Cable 4/2014 - PresentIT Analyst

Data Entry

Expert with customer service relations

Audit Team

Implements business systems – CSG\ICOMS\DPFM\AAD\KEY\NBC\TEST SLICE\OMSE\PEOPLESOFT

Analyze, detect, identify and correct technical problems and deficiencies

Assists and trains new hires/customers

Performs related duties as assigned by management

CTDI 2/2013-4/2014

Team Lead - Inventory

* Create and maintain several inventory and financial reports utilizing Microsoft Excel

* Conduct quality control testing on telecommunication devices

* Create and respond to all inter-office correspondence, as well as communicate with vendors and clients via e-mail and over the phone

* Responsible for meeting and exceeding company goals that will affect finances

* Audit team

Perry Ellis 07/2012-01/2013

Sales Associate

* Provided an excellent level of service to all customers

* Recommended merchandise based on individual requirements

* Assisted in display of merchandise

* Maintained sales records for inventory control

* Quoted prices and discounts as well as credit terms, trade-in allowances and warranties

Education

High School Diploma-McKinney North High School

GPA- 3.0

Jarvis Christian College – Hawkins,TX

Business

References

Mateeka Lanee'-(504)994-2069-Co-Worker

Ernie Seay-(469)471-7430-Manager (Perry Ellis)

Carl Scott – (214)299-2489 – Co-Worker