brochure ip comms

8/14/2019 Brochure IP Comms

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Belgacom

InternationalCarrierServices

ConvergedIP Comms

International Carrier Services

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2 | Belgacom International Carrier Services - Converged IP Comms

Content

Introduction 2Instant Voice 4First Class Transit 6Voice VAS 8SMS Transit 10

MMS Transit 12IP Transit 14Capacity Services 16International Presence Network 19

Addresses 20

Belgacom International Carrier Services S.A./N.V. (BELGACOM ICS)is worlds 8th largest voice and data transit solutions provider, with

1 Bio

in sales, 400 carriers and service providers as customersand served by 250 employees based in our offices of Brussels, Bern,Dubai, New York and Singapore.

In the past 3 years, Belgacom ICS has transformed itself froma regional size single product organisation into a leading playerthrough a visionary strategy of consolidation, capital investment in

Next Generation all-IP & real-time traffic routing infrastructureand strategic supply relationships to mobile operators with the

Global Mobile VillageTM

product portfolio.

As a result, Belgacom ICS has evolved from a division of the Belgianincumbent operator into a joint venture with Swisscom, which isa profitable stand-alone business, and an award-winning marketleader (Best Wholesale Carrier in 2003 & 2005 at the WorldCommunications Awards).

Belgacom International Carrier Services



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As a global provider, we are committed to serve the present and future needs of fixed, mobile operators and service providers worldwide.Our dedication to customer care, our long term experience in the carrier market, our award winning product portfolio and our globalnetwork, make us the ideal partner for carrier voice, data, capacity and value-added services needs.

International Carrier Services

Mobile Operators Global Mobile Village 2.0

Service Providers(xSP, MVNO, VNO)

Converged IP Comms

SERVICE PROVIDERS(xSP, MVNO, VNO)

CONVERGED IP COMMS

The Wireline ZoneFixed Carriers



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In order to maintain a competitive edge viareduced costs and increased service revenues,carriers around the world are looking to migratetheir current (legacy) voice interconnections onVoice over IP protocol (VoIP) while maintainingthe quality levels and the service availability

Instant Voice



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world

GSMmessaging client

computer phone

More info www.belgacom-ics.com


Product Description

Belgacom ICS Instant Voice allows carriers and service providersto implement a direct VoIP interconnection to the BelgacomICS global voice network for the exchange of international voiceminutes to 1200+ international voice destinations through 300direct routes to over 150 countries.

Instant Voice gives access to the Belgacom ICS industry leading

voice trading platform with competitive pricing, competentcustomer service support, access to all destinations and billing inone-second increments.

Instant Voice leverages the switching platform from VerazNetworks for proven interoperability with a broad range of VoIPinfrastructure equipment, including gateways, gatekeepers, proxyservers, session border controllers, softswitches and IP PBX.

Advantages

Belgacom ICS operational expertise in managing a large scalevoice business is guarantee for :

Price competitiveness and a satisfactory level of quality Fast interconnection time thanks to multi-national signalling

support with an adaptable signalling framework

Lower capital and operational costs compared to traditionalcircuit switched technologies

Technical Features

BELGACOM ICS Instant Voice leverages the Next GenerationSoftswitch Technology which is fully integrated with BelgacomICS legacy TDM switching infrastructure, to deliver :

Carrier grade VoIP solution with typical telco availability(99.999%)

Seamless any-to-any protocol interworking between TDM andVoIP signalling protocols (H.323, SIP, MGCP, MEGACO plus

global PSTN signalling variants) Open softswitch architecture consistent with advanced IETF,ITU, TISPAN, IMS and MSF architectures

Multiple codec support and on call trans-coding capability Policy based session and media routing at IP level Improved interdomain security with Session Boarder Controllers

The Belgacom ICS switching platform has proven interoperabilitywith the most widely deployed media devices, SBCs and applicationservers.

Customer Service & Support

24/7 Pro-active Fault Management with a fully redundant andmultilingual Network Management Centre

E-Trouble Ticketing System with on-line logging of service faultsand constant visibility on the clearance process

Dedicated Voice Team with in-depth knowledge and extensiveexperience in the field

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Our own global presence network connects ourcustomers to a growing number of interconnectagreements and delivers the fixed & mobileterminating traffic with the highest qualitystandards

First Class Transit



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Automatic pro-active process for rerouting to the fallback routein case of primary route failure or decrease of quality belowpredefined thresholds

24/7 Quality Monitoring of Key Performance Indicators

Answer Seizure Ratio (ASR) Answer Bid Ratio (ABR) Network Efficiency Ratio (NER) Post Dialing Delay (PDD) Average Length of Call (ALOC)Internal procedures are in place to take pro-actively correctivemeasures in case ASR and/or NER drops below predefinedthreshold values.

CLI Guarantees

Guaranteed delivery of CLI to over 90 destinations Transparent transmission of the CLI information towards the

terminating network

CLI formatting to international standards upon request Detailed reporting on CLI receipt, transmission and delivery

Quality of Service Reporting

Detailed Quality of Service reporting Regular Quality of Service conference calls to discuss the overall

service performance

Strict compliancy to industry standards for Quality of Servicereporting




Dedicated Voice Team with in-depth knowledge and extensiveexperience in the field

Product Description

With a set of features specifically designed for retail operators,First Class Transit provides the highest quality international voicetermination at stable and competitive prices. First Class Transitcalls are conveyed only via premium quality (primarily direct), highcapacity routes. A state-of-the-art customer care and a pro-activequality monitoring ensure the very best conveyance of valuableinternational calls.

Pricing

First Class Transit offers price stability in a constantly fluctuatingmarket

Medium term fixed pricing Customized price notification period based on volume or length

of Routing Cycle

Advantages

Price stability Highest quality routing Trouble Ticket resolution in less than 24h 24/7 Fault Management Pro-active testing and monitoring of back-up routes Guaranteed CLI transmission QoS reporting

Features

Routing

All traffic is sent over the highest quality routes: our owndirect routes to fixed and mobile networks and our selectedTier 1 transit partners

High quality fallback routes carrying a permanently monitoredportion of the live traffic (98/2 principle)



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Belgacom ICS Voice VAS allows fixed, mobileoperators, calling card players and serviceproviders to open international toll freenumbers and collect valuable retail voicetraffic in more than 60 countries from fixedlines, payphones or mobile phones

Voice VAS



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Phone

0800 yyyyy00800 xxxxxx

Caller in France

LocalOperator

Caller in AustraliaGSM

Phone

Caller in Bahrain

Phone

Caller in Brazil

Caller in USAGSM

Belgacom ICS VAS Provider

0800 yyyyy00800 xxxxxx Local

Operator


Operator


Operator


Operator

world

Product Description

Belgacom ICS Voice VAS offers IFN (International FreephoneNumbers) and UIFN (Universal International Freephone Numbers)in more than 60 countries leveraging its extensive list of bilateralagreements with incumbents and Tier 1 alternative providers.

By leveraging its global voice network, Belgacom ICS collects retail

traffic, deals with settlements with originating operators anddelivers valuable voice minutes to customers worldwide.

Advantages

Extensive coverage through one single provider and oneinterconnection

Competitive rates differentiated per type of access network(i.e. fixed, mobile or payphone)

Greater control on collection costs with selective barring on a pernetwork type level Seamless migration to Belgacom ICS with porting of existing

freephone numbers (IFN or UIFN), where available



Features

International routing of freephone calls is guaranteed byconsistent allocation of incoming (from origin country toBelgacom ICS) and outgoing (from Belgacom ICS to customer)routing numbers with intermediate translation taking placewithin Belgacom ICS network

Multiple routing numbers allow selective barring per type of

access network Belgacom ICS acts on the customers behalf towards ITU to

reserve UIFN numbers



Dedicated Freephone Team with in-depth knowledge and

extensive experience track in the field



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SMS Transit offers complete wireline & wirelessSMS coverage with more than 650 networksthrough a single interconnection. This uniqueservice enables the exchange of SMS acrossGSM, TDMA and CDMA mobile networks, limitedmobility and fixed networks

SMS Transit



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Continuous traffic visibility with statistics on service performanceand detailed usage reporting

No additional complexity thanks to the Soft Interconnectionprinciple and seamless separation of SMS interworking fromroaming traffic (GSM operators)

Technical Features

Carrier-grade SMS interworking architecture based on clusterpairs deployed in different geographical locations on top of a fullyowned state-of-the-art, secured and reliable global signallinginfrastructure

Interconnections and delivery mechanisms through GSM MAP/SS7 or SMPP/IP protocols with Mobile Number Portability (MNP)or Local Number Portability (LNP) support

Delivery Receipt Integrity with charging upon SMS deliverytowards end-users

Extensive range of monitoring & filtering capabilities againstspammingSMS Filtering capabilities extended up to a single MSISDN number

Black/white listing capabilities on Calling Global Title, Calling andCalled Numbers as well as throughput limitations


Dedicated SMS Team with in-depth knowledge and extensiveexperience track in the field

24/7 Pro-active Fault Management with fully redundant andmultilingual Network Management CentreReal-time performance monitoring with pro-active intervention

in case of abnormal traffic patterns

Product Description

No longer confined to technology, SMS has become a truly globalcommunication experience across wireline & wireless networks.

SMS Transit is the ultimate answer for international messagingcoverage to gain competitive advantage in a cost-effective manner.SMS Transit offers unrivalled international coverage to 650+destinations across all wireless standards with mobile number

portability support, delivery receipt integrity and detailed reportinginformation on usage.

SMS Transit is a carrier grade SMS interworking gateway capable ofrecording high delivery success ratios thanks to routing decisionsbased on an accurate worldwide numbering plan and high-qualityconnections.

For GSM operators, the SMS Transit product complements theestablished set of bilateral SMS traffic exchanges (AA.19) with a

single interconnection to reach an extensive set of destinations,while preserving a consolidated procedure of accounting, charging,invoicing and settlement in adherence to GSMA recommendations.

Advantages

Reliable 2-way traffic exchange with more than 270 destinations,including North America, China, Korea and Japan

Symmetric SMS routing with 175+ 2-way destinations forincreased service control and computation of bilateral trafficstatements (AA.19)

Interstandard capabilities through interworking amongst GSMtechnologies, iDEN, TDMA, CDMA, fixed and limited mobilitynetworks

Centralized SMS protection against SMS spamming andunsolicited/harmful SMS



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Belgacom ICS MMS Transit is the ultimateanswer to mobile operators and serviceproviders needs for international MMS coverageas alternative or complementary solutionto bilateral traffic exchanges. With a singleconnection to Belgacom ICS MMS multilateralplatform, mobile operators and service providersgain access to 00s of interworking destinationswith 2-way message exchanges in adherenceto GSMA recommendations

MMS Transit

PartnerPartner

Operator

MMS Transit PartnerPartner

PartnerBelgacom



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Product Description

The service is built on traditional carrier business models and issupported by an industry standard Service Level Agreement.

Large interworking coverage is made available through:

One single contract with Belgacom ICS based on IN.04 orMMS Hubbing Handbook

One commercial interface preserving consolidated proceduresof accounting, charging, invoicing and settlement in adherenceto GSMA AA.70

One technical interconnection via MM4 interface withBelgacom ICS MMS multilateral platform through the 3GRXnetwork

One single IR53 test to perform with Belgacom ICS MMSmultilateral platform

MO

IP Network IP Network

Belgacom MO

MMSC

MM4 MM4MM5

MM4

HLR

SS7

MM5Transit Server

MMSC

MMSC

GSM

MMS Transit

MMS Transit

MOtermination fee

$E Video rich: moderate size video clip

D Video basic: small size video clip

C Image rich: moderate size image

B Image basic: small size imaging

A Text: for text only messaging, usabletogether with another class only

Kb

Belgacom ICStermination fee

GSMDNS

MMS Transit MMS Transit

Advantages

Enhancing end-user experience and boosting retail revenuethrough fast and easy deployment of international MMScoverage

Shorten learning curve by benefiting of Belgacom ICSknowledgeable technical support and vast experience in dealingwith interworking issues

Supporting multiple intercarrier settlement models to minimizemobile operators investment in launching the service

Technical Features

Soft Interconnection principle through Belgacom ICS 3GRXnetwork

Compliant to GSMA IN.04, IR52, AA.70 and 3GPP TS23.140,latest standard versions

Adaptable MM4 protocol interface with Delivery Receipt andRead Reply support

Mobile Number Portability support through the MM5 interface

Global mobile numbering plan management by Belgacom ICS DNS support for mnc.mcc resolution and mx records Black/white listing capabilities as well as throughput limitations Generate CDRs according to 3GPP standards and operator

requirements

Full MMS MM4 interoperability with all MMSC vendors Extensive reporting capabilities per destination, volume and

delivery status


24/7 Pro-active Fault Management with fully redundant andmultilingual Network Management Centre

Dedicated MMS Transit Team with in-depth knowledge andextensive operational experience in the field

Project Manager from design phase to implementation toensure quicker and smoother service delivery



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Belgacom ICS IP Transit offers mobile, wirelineoperators and service providers high-qualityand high-speed Internet access on a carrierclass MPLS backbone accessible via BelgacomICS worldwide presence network

IP Transit



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Product Description

Belgacom ICS IP Transit is todays Internet solution for dynamicoperators, delivering the most extensive, reliable and competitiveconnectivity over 4 continents using high-performance Cisco IP/MPLS 76xx and 12xx routing platforms.

The IP Transit product delivers full Internet connectivity via morethan 600 peerings at 10 exchange points across Europe, includingLINX, AMSIX, SFINX, BNIX and DECIX and selected Tier 1 providerswith quality global connectivity.

Customers may connect to Belgacom ICS IP/MPLS backbone via70 access PoPs in 39 cities in Europe, Asia and North America oralternatively may leverage international private line circuits onsubmarine cables as well as satellite links.

Customers may choose between two different pricing schemes :burstable IP (95th percentile method) and fixed bandwidth (fullport speed).

Advantages

Highly competitive prices combined with excellent quality =value for money

Extensive customer base and Internet over satellite experienceWorking with multiple Tier 1 suppliers for optimal resilience

with pro-active performance monitoring

Single AS (Autonomous System = 6774) to streamlinenetworking, provisioning and service

Technical Features

Industry standard SLA with service availability, packet delay,packet loss and jitter

IP/MPLS backbone over 3G Optical Network (ROADM) andSONET/SDH

Specialized routing options including Border Gateway Protocol(BGP)Domain name service (DNS) with forward and reverse lookupIP addressing according to RIPE policies (Rseaux IP Europens)Public looking glass


24/7 Pro-active Fault Management with fully redundant andmultilingual Network Management Centre


Dedicated IP Services Team with in-depth knowledge andextensive experience in the field



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Belgacom ICS Capacity Services provides

you with tailored, high quality bandwidth atcompetitive wholesale prices

Capacity Services



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EVC

VC-2-5v 10Mbps

1xVC-3 50Mbps


Carrier Class Ethernet Services

Ethernet Services are high-speed transport services that will allowyou to use the best of your IT infrastructure related to any type ofdata processing.

Depending on the customer connectivity needs, numbers oflocations to interconnect and traffic guarantees, and thanks to itsextensive portfolio, Belgacom ICS can provide you with the rightsolution for you or your end-customer.

Ethernet Private LineEthernet Private Line provides one single Ethernet connectivitybetween two fixed locations in different countries. 3rd Party localtails will be used when necessary. Belgacom ICS will always be thesingle point of contact for the customer.

Bandwidth is dedicated to the customerAvailable interfaces are 10/100BaseT, 1000Base-LX, 1000Base-

SX, 10GbE LAN PHY and WAN PHY

Throughputs available :

Interface Available Bandwidth

10Mbps Up to 10Mbps on steps of 2Mbps steps100Mbps Up to 16Mps on steps of 2Mbps, 50Mbps and 100Mbps

1 GbE From 150Mbps to 1000Mbps on steps of 150Mbps

10GbE Fully transparent (Wavelength Service)

Various protection and redundancy schemes are possibledepending on the particular customer needs.


E-LineE-Line offers flexible Ethernet virtual connectivity between two ormore than two points on the converged network.

E-Line Services is a carrier class flexible product that relies onLayer 2/3 latest technologies such as VLAN, LAN switchingand Ethernet over MPLS. Being the next step of the evolutionof converged and data aware transport networks, theyenable Belgacom ICS to meet exact customer applicationrequirements and connectivity needs on a cost effective

manner without compromising quality.

Access, committed and best effort bandwidthAvailable customer interfaces are 10/100 BaseT, 1000 Base-LX,

1000 Base-SXUpper layer (Layer 3 and above) protocol transparencyA point-to-multipoint configuration is also available

Wavelength Services

Wavelength Services (WLS) allows Belgacom ICS to providehigh-capacity point-to-point connectivity transparently andindependently of the upper protocol to be transported such

as SDH/SONET, IP, ATM, LAN, etc., thanks to its extensive PanEuropean DWDM and City Ring CWDM network. This enablescarriers and businesses to focus on planning, maintaining andoperating their high capacity network without the needs ofworrying about fibre infrastructure.Thanks to Belgacom ICS extensive European network, diverserouting can be provided on either the long haul section or on the



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BICSBackbone

A-End

B-End

A-End POPs

B-End POPs

3RD Partylocal tail B

3RD Party

local tail A

3RD Party

local tail B

3RD Party

local tail A

A-End B-End

BICSBackbone

OperatorBackbone



BICSPan-European

NG-DWDM Network

Available speeds range from 64 Kbps up to 2.5 Gbps on the SDHnetwork

Fast and automatic restoration (50ms) thanks to SDH ringprotection mechanisms

Management of the local tail part

International Private Link Circuits (IPLC)

International Private Link Circuits (IPLC) provides half-circuits to anyhard-to-reach destination. The circuit consists of two halves: onefrom the customer location to the theoretical middle of aninternational circuit and the other half across another operatorsnetwork to the point of termination.

IPLCs are available worldwide, for capacities varying from64 Kbps to 34 Mbps and this via cable or satellite

Full circuits are also available through the One-Stop-Shoppingoption arrangement where Belgacom ICS is responsible forordering and invoicing the entire international circuit

local part via the City Rings. Access to the customer sites can be,as per customer needs, diverse and redundant in order to createcustomers ring structures to increase its reliability and availability.By using multiple point-to-point WLS and diverse access, a fullyresilient ring configuration can be provided.

Transparent transportInterfaces and speeds supported are: STM16/OC-48 (2,5 Gbps),

STM64/OC-192 (10 Gbps), STM256/OC-768 (40 Gbps), 10GbELAN PHY and WAN PHY

Diverse routing PoP to PoP or end to end

Ring configuration possible via diverse point-to-point diverseconnectionsOptical protectionOptical restoration possible

Wholesale Bandwidth

Wholesale Bandwidth provides dedicated capacity on BelgacomICS SDH/DWDM network between any two cities using local

loops from partners when necessary.

Diverse configuration regarding routing diversity at backbonelevel and local tail level are available depending on customerrequirements.

The following picture illustrates two complete diverse circuits withdual entry in customer building (no single point of failure).



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Anchored in the strategic centre of Europe, Belgacom ICS networkextends to Asia, Africa, Middle East & the US :

Fully redundant SDH and DWDM network in Europe

> 70 POPs in 39 cities9 City RingsParticipation in more than 70 submarine cables


International Presence Network

Over the many years that Belgacom ICS has been serving hundredsof operators worldwide, an extensive fully owned and managednetwork over terrestrial fibre, submarine cables and satellite hasbeen build up.

The network utilizes the latest technologies such as the ROADMtechnology to ensure flexibility, best pricing, highest quality and tosupport all traffic types.




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SwitzerlandBelgacom International Carrier Services S.A.

Papier Mullestrasse 69

Stade de Suisse

3014 Bern

SwitzerlandT : + 41 31 312 68 41

F : +41 31 312 68 42

E-mail : [email protected]

USABelgacom International Carrier Services S.A.

1 Liberty Plaza, 23rd floorNY, NY 10006 USA

T : +1 212 684 95 52

F : +1 212 684 95 43


AsiaBelgacom Asia

16, Collyer Quay

37-00 Hitachi Tower

Singapore 049318

T : +65 62 36 04 25

F : +65 62 36 02 09E-mail : [email protected]

Middle East & North AfricaBelgacom MENA

Dubai Internet City - Bldg 2, Office 127

P.O. BOX 502307 - Dubai

United Arab Emirates

T : +971 4 391 1688

F : +971 4 391 8538


HeadquartersBelgacom International Carrier Services S.A.

Rue Lebeau 4

B-1000 Brussels

Belgium

Communications Contact

T : +32 2 547 52 71

F : +32 2 547 50 77


Commercial Contact

T : +32 2 547 52 03

F : +32 2 547 52 12


Operational Contacts

T : +32 2 547 51 51

F : +32 2 502 36 81


Belgacom International Carrier Services, a reliable telecom partner

More info www.belgacom-ics.comR

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| Belgacom International Carrier Services - Converged IP Comms


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