building trust in virtual teams march 2014
DESCRIPTION
Real life lessons for building trust in virtual and remote teams.TRANSCRIPT
The Grim Reality• Up to 87% of the global workforce is now working remotely at
least part of the time
• 40% of virtual teams are underperforming(Source: RW3, 2012)
A Virtual Team
A group of individuals who work together across time, space and organisational boundaries and communicate via technology.
Real Life Lessons
Develop your leaders to lead virtually
Face to face interaction at first…..if possible
• Speed up trust building and collaboration
• Develop shared vision, values and ground rules
• Clearly articulated goals, objectives and plans
• Clear roles
• Solid induction
Manage by Outcomes
Meet Often - Virtually
Choose and Use Tools Wisely
(Source: Thissen et al, 2007)
Rituals, symbols, avatars, celebrations
Replicate water cooler conversations
Trust is fragile, we need to be explicit in our needs, expectations and promises.
(Hall, Entente Foundation, 2010)
Further Information
For whitepapers, blogs and more information
www.odconsulting.com.au