business & computer applications aligned document… · web vieww&oc.1.2 t performance...

San Diego County Office of Education Year: 2013-14 Regional Occupational Program Date Printed:

Date Reviewed: Course Outline/Competencies

Course # - 461555 - Business & Computer Applications Approved Hours: 645District - 40 - Escondido Union High - Escondido Adult/ROP Area: NorthSubmitted by - Nancy Homotoff Date: 2/15/13

Outline Hours Competencies Curriculum StandardsMention – MReinforce – R

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AcademicOccupational Knowledge and SkillsI ORIENTATION 5A. IntroductionB. Goals and objectives (ROP

ESLRS)C. Course proceduresD. Areas of trainingE. Safety and ergonomicsF. Professional growth and

certification

II. ASSESSMENT TESTINGA. Basic language skillsB. Basic business math skillsC. Keyboard speed and accuracyD. Ten key calculationE. Information technology

III. WORKPLACE SKILLS AND BEHAVIOR (Infused throughout the course) 25 2.5 7.5 25 2.5 7.5

1. THE STUDENT HAS DEMONSTRATED THE FOLLOWING STANDARDS OF PROFESSIONALISM:

A. Attitudes and human relationsB. Communications (verbal and

nonverbal)

A. Completes an on-the-job training or internship program.

B. Performs reliably and

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Site supervisor observation

CODES: FB: Finance and Business IT: Information Technology ELA: English/Language Arts R: Reading M: Mathematics NS: Number SenseMR: Mathematics Reasoning W&OC: Written & Oral Conventions W: Writing





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AcademicC. Customer relationsD. Dress and groomingE. Decision making/problem solvingF. Leadership (Future Business

Leaders of America FBLA)G. All aspects of the industry

responsibly.C. Is punctual and dependable.

A. Follows directions.B. Is cooperative.C. Takes initiative by working beyond

minimum requirements.D. Meets job standards of neatness

and grooming.E. Responds appropriately to

constructive criticism.F. Demonstrates how personal skill

development affects employability, including self-esteem, positive attitude, honesty, integrity, self-confidence, time management, concern for others and other positive traits.

G. Demonstrates principles of effective oral, written and non-verbal communication.

H. Demonstrates principles of effective workplace skills, including group dynamics, conflict resolution, teamwork, leadership,

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T Teacher observationWritten assignment






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Academicnegotiation and working with people from culturally diverse backgrounds.

I. Demonstrates the importance of good basic skills, critical-thinking skills and problem-solving skills in the workplace.

J. Demonstrates the importance of acquiring and evaluating data, organizing and managing files, interpreting data, and using computers to process information.

K. Applies critical-thinking and problem-solving skills to on-the-job situations.

L. Demonstrates initiative and is a self-starter.

M. Operates safely in an office environment and in a manner that protects equipment and operator.

N. Practices proper business ethics, confidentiality, copyright laws and licensing agreements.

O. Applies effective learning strategies.

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Unit tests

Test






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AcademicIV. JOB ACQUISITION SKILLS 10A. Opportunities in the industryB. Researching, finding and

selecting jobC. Applications/correspondenceD. Resume and cover letterE. Interview techniques and attire

(including panel interviews)F. Interview follow-up

correspondenceG. Keeping and advancing on the jobH. Exiting/changing jobsV. BUSINESS PRACTICES 10

2.5 7.5 10 2.5 7.5

A. Time management and productivity

B. Office environmentC. Ethics, copyright and patent lawsD. Security, privacy and

confidentiality

VI. KEYBOARD PRODUCTION 352.5 7.5 35 2.5 7.5

2 KEYBOARD PRODUCTION (Typing speeds based on 5-minute timed writings) – The student:

A. Timed writings for speed and A. Types at a corrected speed of






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Academicaccuracy

B. Business correspondenceC. Reports, proposals

20-24 words per minute.B. Types at a corrected speed of

25-29 words per minute.C. Types at a corrected speed of

30-34 words per minute.D. Types at a corrected speed of

35-44 words per minute.E. Types at a corrected speed of

45-54 words per minute.F. Types at a corrected speed of

55-64 words per minute.G. Types at a corrected speed of

65-74 words per minute.H. Practices alphabetic and

numeric key reaches with accuracy and speed.

I. Performs data entry at a speed of 6,000 - 7,000 strokes per hour.

J. Performs data entry at a speed of 7,000 - 8,000 strokes per hour.

K. Performs data entry at a speed of 8,000 - 10,000 strokes per hour.






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AcademicL. Performs data entry at a speed

of 10,000 or more strokes per hour.

M. Practices keypad and alphanumeric reaches.

N. Completes projects by entering data from source documents.

O. Formats and produces business correspondence.

P. Formats and produces a simple business report.

Q. Formats and produces reports that may include title page, footnotes, headings, outlines, tables and bibliographies.

R. Completes forms.S. Prepares documents from

handwritten, typewritten or rough drafts.

VII. LANGUAGE SKILLS 152.5 7.5 15 2.5 7.5

3 LANGUAGE SKILLS – The student demonstrates language skill proficiency in:

A. Grammar, spelling, punctuationB. Vocabulary

A. GrammarB. Spelling

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AcademicC. Composition C. Punctuation

D. VocabularyE. Reading skillsF. Communication/SpeakingG. Composition/Writing

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VIII. PROOFREADING 152.5 7.5 15 2.5 7.5 4 PROOFREADING – The student

proofreadsA. Proofreading marksB. Spelling, grammatical,

punctuation, capitalizationC. Numerical and word divisionD. Formatting and content

A. Symbols.B. For errors in spelling and

grammar.C. For errors in punctuation and

capitalization.D. For errors in number expression.E. For errors in formatting and

content.

IX. BUSINESS MATH 10 2.5 7.5 5 BUSINESS MATH – The student demonstrates proficiency in

A. Addition, subtraction, multiplication, division

B. Fractions, decimals, and percentages

C. Problem solvingD. Financial applications

A. Adding, subtracting, multiplying and dividing.

B. Working with fractions.C. Working with decimals.D. Working with percentages.E. Analyzing and solving math and

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T Unit tests






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Academicfinancial calculations/word problems.

M.7.MR.3.1M.7.N.1.7

X. TEN-KEY CALCULATION 10 2.5 7.5 6 10-KEY CALCULATION – The student:

A. AccuracyB. Speed development

A. Operates 10-key pad by touch. ELA.9-10.R.2.6M.7.NS.l.2M.7.NS.1.3M.7.NS.1.6M.7.MR.2.1M.7.MR.3.1

T Achievement tests

XI. TELEPHONE TECHNIQUES 5 2.5 7.5 7 TELEPHONE TECHNIQUES – The student demonstrates proficiency in:

A. EtiquetteB. Message taking and distributionC. Handling special situations

A. Etiquette.B. Handling messages accurately.C. Using multi-line telephones.D. Handling special situations.E. Processing voice mail.

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XII. REFERENCE MATERIALS5

8 REFERENCE MATERIALS – The student accurately finds and retrieves information from:

A. Office reference manualsB. Operation manuals

A. Office reference manuals.B. Operation manuals.






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AcademicC. CD-ROM and On-lineD. Phone BookE. MapsF. Dictionary/ Thesaurus

C. CD ROMs.D Web pages.

XIII. FILING AND RECORDS MANAGEMENT 5 2.5 7.5 9 FILING AND RECORDS

MANAGEMENT – The studentA. IndexingB. Alphabetic, numeric, subject, and

geographicC. Archive systemsD. Retrieval systems

A. Demonstrates an understanding of indexing concepts.

B. Files alphabetically and by subject.

C. Files geographically and numerically.

D. Satisfies American Records Management Association (ARMA) standards.

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T Unit tests

XIV. EQUIPMENT OPERATION 10 2.5 7.5 10 EQUIPMENT OPERATION – The student uses and troubleshoots:

A. Electronic/memory typewriterB. Telephone systemsC. CopierD. Facsimile (FAX)E. ComputerF. Printers

A. Telephone systems.B. Copiers.C. Facsimile (FAX) machines.D. IBM/IBM compatible computers.E. Printers.F. Scanners.






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AcademicG. ScannerH. Optical storage devicesI. Backup mediaJ. Personal digital assistantsK. Digital cameraL. Projection devices

G. CD ROMs.H. Back-up media.

XV. COMPUTER SYSTEMS 15 2.5 7.5 11 COMPUTER SYSTEMS – The student:

A. TerminologyB. Desktop managementC. Disk operating systemsD. Operating environmentsE. HardwareF. Software managementG. File and directory managementH. Network conceptsI. Trouble shooting and preventative

maintenanceJ. Anti-Virus software

A. Demonstrates a working knowledge of computer terminology.

B. Demonstrates understanding of the Windows environment.

C. Accurately stores, records, recalls, revises and updates files.

D. Is familiar with virus, software and voice recognition

XVI. SOFTWARE APPLICATIONS 160 50 150 12 BASIC WORD PROCESSING-using Microsoft Word – The student:

A. Word ProcessingB. Spreadsheets

A. Uses and customizes the RibbonB. Uses the Quick Access and Mini

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AcademicC. Presentation graphicsD. DatabaseE. Desktop publishing software

applications (optional)F. Web page design software

(optional)

toolbarsC. Types a professional business

letterD. Sets AutoFormat As You Type

OptionsE. Works with proofreading toolsF. Works with hyperlinks and

bookmarksG. Creates appropriate report formatsH. Applies borders and shadingI. Inserts a table in a documentJ. Performs calculations in tables

ELA.9-10.W.2.5b, 5dELA.11-12. W&OC.1.2

Tests

13 INTERMEDIATE WORD PROCESSING using Microsoft Word – The student:

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A. Demonstrates usage of document formatting and specialized features (justification, alignment, paragraph assembly, find, replace, line spacing, insert, delete, boldface, underline, center, fonts and typefaces).

B. Uses spell check, thesaurus and grammar checker.

ELA.9-10.R.2.6ELA.9-10.W.2.5b,5dELA.11-12. W&OC.1.2

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AcademicC. Uses WordArt and clip artD. Applies themesE. Formats documents with stylesF. Sets up a Mail Merge document and

labelsG. Adds headers and footers to

documentsH. Creates templatesI. Inserts and edits picturesJ. Adds page borders and background

page color14 ADVANCED WORD PROCESSING

using Microsoft Word – The student:A. Creates a table of contentsB. Uses cross-referencesC. Tracks changes to documentsD. Combines and compares documents

15 BASIC SPREADSHEETS using Microsoft Excel – The student:

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A. Enters text and numbers into cells

B. Clears cell contents, including formatting

C. Creates, modifies, and copies formulas

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AcademicD. Formats worksheets and

applies workbook themesE. Works with date functionsF. Modifies column widths and

row heightsG. Creates a variety of different

types of charts16 INTERMEDIATE SPREADSHEETS

using Microsoft Excel – The student:IT.A7

A. Sorts worksheet rowsB. Creates formulasC. Sorts data using various

specificationsD. Inserts and modifies pictures on

worksheetsE. Protects workbooks and

worksheet contents

ELA.9-10. R.2.6M.7.NS.1.3M.7.NS.1.6M.7.AAF.1.2


17 ADVANCED SPREADSHEETS using Microsoft Excel – The student:A. Creates PivotTables and

PivotChartsB. Creates what-if models in

the Scenario ManagerC. Uses text functions to

reformat data






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AcademicD. Groups worksheetsE. Manages and prints

comments in workbooksF. Shares workbooks using

Windows Live SkyDriveG. Integrates Excel with other

Office applications18 BASIC PRESENTATION

SOFTWARE using Microsoft PowerPoint - The student:A. Applies a document theme

to a new presentationB. Manages bulleted itemsC. Creates a presentation from

a Word outlineD. Prints a presentationE. Adds transition effects to a

slide showF. Adds animation to objects

on a slideG. Inserts charts to display

numerical dataH. Creates SmartArt diagrams

19 INTERMEDIATE PRESENTATION SOFTWARE using Microsoft






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AcademicPowerPoint – The student:A. Edits document propertiesB. Creates slide headers and

footersC. Edits movies and adds movie

effectsD. Loops a presentation endlesslyE. Formats tables and cellsF. Adds nontext data over cellsG. Customizes a document themeH. Edits slide masters

20 ADVANCED PRESENTATION SOFTWARE using Microsoft PowerPoint – The student:

A. Connects multiple presentationsB. Broadcasts a presentation over

the InternetC. Combines presentations

21 BASIC DATABASE using Microsoft Access- The student:

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A. Closes a database and exits Access

B. Identifies key database design techniques

C. Creates a new database using a

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Academictemplate

D. Changes the layout of a table by adjusting column width, hiding columns, and rearranging column layout

E. Renames, copies, and deletes database objects

F. Creates, saves, and runs select queries

G. Creates unmatched and duplicates queries

22 INTERMEDIATE DATABASE using Microsoft Access – The student:

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A. Creates a split formB. Identifies object dependenciesC. Creates a select query involving

multiple itemsD. Creates and runs action queriesE. Uses Form Design and Layout

ViewsF. Prints formsG. Creates a report using Report

Design ViewH. Creates a labels report using the

Labels Wizard

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Academic23 ADVANCED DATABASE using

Microsoft Access – The student:A. Creates a main form containing a

subformB. Adds the current date to the formC. Imports a report into a databaseD. Analyzes report performance

XVII. ELECTRONIC COMMUNICATIONS 10 10 30 24 ELECTRONIC COMMUNICATIONS

– The studentA. TerminologyB. Internet browsersC. Internet ethicsD. E-mail, pagers, and voice mailE. File transferF. Contact management software

A. Compares and contrast various file transfer methods, such as FTP, SFTP, SSH, and Telnet.

B. Sends and retrieves electronic mail, and transmits via FAX machine.

C. Practices Internet ethics and proper security procedures, abides by copyright laws, and uses proper terminology.

D. Demonstrates proficiency and etiquette in e-mail and






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Academicvoice mail.

E. Uses Microsoft Outlook.F. Selects appropriate search

engine for research on World Wide Web.

G. Is familiar with ant-virus software, firewalls, spyware, and hoaxes.

H. Explains the difference of Internet versus intranet.

25 STUDENT IS CERTIFIED AS HAVING COMPLETED COURSE REQUIREMENTS FOR:A. Administrative Assistant.B. File Clerk.C. Financial Clerk.D. General Office Clerk.E. Information Clerk.F. Receptionist.G. Records Clerk.H. Data Entry Clerk.

26 RELATED TO THIS INDUSTRY, THE STUDENT:






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AcademicA. Identifies key elements of industry

planning.B. Identifies key elements of

management.C. Understands industry finance.D. Understands the underlying

principles of technology.E. Identifies the labor and regulatory

issues.F. Understands the community,

health, safety and environmental issues.

27 THE STUDENT:A. Allocates resources (i.e., time,

money, materials, space and staff).

B. Works on teams, teaches others, serves customers, handles complaints, leads, negotiates and works well with people from culturally diverse backgrounds.

C. Acquires and evaluates data, organizes and maintains files,






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Academicand interprets and communicates information, as well as uses a computer to process information.

D. Understands social, organizational and technological systems, monitors and corrects performance and improves system.

E. Selects equipment and tools, applies technology to specific tasks, and maintains and troubleshoots equipment.

F. Follows safety procedures and practices.

G. Demonstrates (shows) understanding of ethics and confidentiality.

XX. WEBSITE DEVELOPMENT AND MAINTENANCE 25 2.5 7.5

Expected Student Learning Results1 OCCUPATIONAL KNOWLEDGE

AND SKILLS - The student






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Academicdemonstrates:

A. Accessing and utilizing technology and information

B. Practicing occupational safety standards

C. Thinking critically and solving problems effectively

D. Using basic skills in reading, writing, mathematics, listening and speaking as they relate to occupation specific skills

E. Attaining a comprehensive understanding of all aspects of industry the individual is preparing to enter

F. Applying knowledge to real world problems and situations

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2 WORKPLACE SKILLS AND BEHAVIOR - The student demonstrates the following standards of professionalism:

A. Works independently and collaboratively.

B. Communicates effectively and appropriately.

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AcademicC. Performs reliably and responsibly.D. Respects diversity.

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I. JOB ACQUISITION SKILLS

10

3 JOB ACQUISITION SKILLS/ LIFELONG LEARNING OPPORTUNITIES - The student has demonstrated an awareness of career options and lifelong learning opportunities by:

A. Completes an appropriate cover letter, resume and job application.

B. Demonstrates awareness of advanced career and educational opportunities and the need for continuous education.

C. Writes a cover letter to target a job.

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4 OUTSTANDING STUDENT AWARDA. The student received the ROP

Outstanding Student Award.TotalsTotal Outline Hours

375645

62.5 270


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