Cal Poly Consulting Club

February 2, 2010

Deloitte Consulting LLP

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Agenda

Welcome & Introduction

The Deloitte Business Technology Analyst (BTA) Experience

Mass Career Customization

Case Study

Q&A

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Agenda

Welcome & Introduction

The Deloitte Business Technology Analyst (BTA) Experience

Mass Career Customization

Case Study

Q&A

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Welcome & Introduction

Deloitte & Touche USA LLP

Financial Advisory Services

(FAS)

TaxConsulting

Audit and Enterprise

Risk Services (AERS)

- Deloitte & Touche USA is the only one of the Big Four professional service organizations to offer tax, audit, financial advisory and consulting services under one roof.

- Deloitte & Touche USA is a privately held company with approximately with 42,000 employees and 10.7 Billion in revenues for FY09.

Deloitte & Touche LLP Deloitte Consulting LLP Deloitte Financial Advisory Deloitte Tax LLP

Services LLP

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What is Consulting?

What exactly do consultants do?• Consultants help clients address their most complex challenges by:

– Developing executable strategies• A client needs a business strategy that not only meets their needs but is

also feasible.– Driving positive operational change

• Simply implementing change isn’t enough. A client needs help using the changes to improve their day to day operations in order to improve.

– Transferring knowledge and skills• Clients need to be self-sufficient once we finish a project.

Why do companies hire consultants?• Consultants are hired because they provide:

– Skills and knowledge outside of the clients’ competency– External objectivity when internal resources are faced with difficult decisions– Project delivery support to augment productivity of client personnel – Innovative solutions and perspectives or “outside of the box” thinking to develop

more effective solutions

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Why Deloitte Consulting?OperateImplementExecuteAdvise

McKinseyBain

BCG

Towers Perrin Hewitt

Offshoring Firms

PwC

IBMAccenture

Capgemini

Booz Allen

KPMG

Watson WyattMercer

How We are Viewed in the Market Place

We address business issues from multiple perspectivesWe take a pragmatic approach toward problem-solvingWe blend experience and theory to flexibly address clients’ issues

How Our People and Culture are Unique

We are collaborative and team oriented - not competitiveWe have a culture that embraces diversity, collegiality, and funWe are a partnership, not a corporation, and in it for the long haul

How We Develop Our People

Grad school support (GSAP), resources & alumni Wealth of leadership opportunities Support system with lasting social & professional ties

BusinessWeek – The #1 “Best Place to Launch a Career”Fortune - One of the “100 Best Companies to Work For” in seven of the last eight consecutive yearsDiversityInc - “Top 10 Companies for Diversity”

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Agenda

Welcome & Introduction

The Deloitte Business Technology Analyst (BTA) Experience

Mass Career Customization

Case Study

Q&A

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The Deloitte Consulting Experience

Frequent Travel

Consultants typically travel to their client site every week Depending on your level in the firm, you may change projects (and cities)

every few months, or even weeks Frequent travelers have potential to earn lots of hotel points and frequent

flyer miles — personal vacations can be practically free!

Consultants typically travel to their client site every week Depending on your level in the firm, you may change projects (and cities)

every few months, or even weeks Frequent travelers have potential to earn lots of hotel points and frequent

flyer miles — personal vacations can be practically free!

Extra-curricular Activities

Approximately 80% of your consulting job focuses on client work, but up to 20% of your time is spent giving back to your firm and community

Activities include: recruiting, community service, and social events

Approximately 80% of your consulting job focuses on client work, but up to 20% of your time is spent giving back to your firm and community

Activities include: recruiting, community service, and social events

Working Conditions

Project demands usually require 40-60 hours per week, however you often have a 3-4-5 workweek

Instead of a regular desk, traveling consultants have a variety of working spaces at their client and at their local office

Project demands usually require 40-60 hours per week, however you often have a 3-4-5 workweek

Instead of a regular desk, traveling consultants have a variety of working spaces at their client and at their local office

What is working at Deloitte Consulting really like?

Other

Client Work

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The Business Technology Analyst (BTA) Program

The BTA position will allow you to solve complex business problems through the effective application of technology. What it takes:

Undergraduate or fifth-year master’s degree, preferably in business, engineering, or technology

Strong academic performance, with a minimum 3.4 cumulative GPA

Active participation in extracurricular activities while in school

Demonstrated interest, experience, and aptitude in technology

Sharp analytical mind

Demonstrated leadership ability

Excellent communications skills

Ability and willingness to travel

What to expect:

Pivotal member of a service delivery team; quickly increasing responsibilities

Help the client in their efforts to create technology strategies, integrate business functions, overhaul finance operations, transform supply chains, design customer strategies, and much more

Your role will change with each new project, and every project is unique.

Put your teamwork and leadership skills to the test.

Our consultants are team-oriented, down-to-earth, confident, smart, flexible, and focused on results. If that is you, and you like

to travel, we’d like to talk.

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BTA Roles and Responsibilities

As a BTA you’ll be challenged with a variety of roles and responsibilities. These are just some examples of what you might experience.

Business Intelligence Report Designer – Work with different client business units to define BI needs and work with BI design team to create reports to address these needs

PMO (Program Management Office) – Assist Partners and Senior Managers with the day to day tasks involved with managing a project

Corporate Finance Team Member - Involved in the documentation of current “as-is” business processes in addition to facilitating “to-be” design workshops. Also assisting in the re-engineering of all of the company's core business processes.

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BTA Real Word – A day in the Life

The responsibilities of a BTA vary greatly from client projects to internal initiatives, and firm activities. The typical day of a BTA might look something like the below.

Time Activity

8:30 AM Arrive on client site, check emails

9:00 AM Prepare materials for client meeting

10:30 AM Client meeting to discuss and gather requirements for new system

12:30 PM Lunch with team

1:30 PM Collaborate with team and brainstorm ways to run upcoming workshop

4:00 PM Develop workshop content

5:30 PM Take conference call to help out in Green IT firm imitative

6:00 PM Leave client site

7:00 PM Dinner at home / Dinner with team

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Agenda

Welcome & Introduction

The Deloitte Business Technology (BTA) Experience

Mass Career Customization

Case Study

Q&A

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The BTA program will jump-start your development and training, and stretch you with challenging assignments.

Advice and Guidance Client ExperiencesTraining and Learning

Close relationships with counselors, mentors and peer coaches help you build your network and customize your career

Two weeks of Analyst training, specialized

vendor training and a robust selection of online courses help you develop

core consulting skills

As these sample BTA roles show, the work

you’ll do will span many aspects of technology

and consulting

Business Case Development

Testing

Business Process Analysis

Requirements Analysis

Data / Financial Analysis

Deliverable Development

Development / Configuration

Project Management

Counselor

Networks

Mentor

PeerCoach

CareerGoals

How can I Shape and Accelerate my Career?

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Program Features Support during the

graduate school application process

Mentorship network Annual Graduate School

Symposium Application roadmap Externship program Technology allowance Return offer to the firm

upon completion of graduate degree

Business school tuition reimbursement

Through the Graduate School Assistance Program, our acceptance rates at the top business schools far exceed the national averages

Business School Acceptance Rates at Selected Schools:

How can I Shape and Accelerate my Career?

Kello

gg

Stanf

ord

Wha

rton

Corne

ll

Harva

rdCol

umbi

a

Haas

Carne

gie

Mel

lon NYU

UCLA

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

Deloitte GSAP Class of 2010 National (Latest Year Available)

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Agenda

Welcome & Introduction

The Deloitte Business Technology Analyst (BTA) Experience

Mass Career Customization

Case Study

Q&A

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Case Study

1. The Case Scenario

A national health care provider has decided to streamline its financial and supply chain processes and has chosen to implement a new application, PeopleSoft, enterprise-wide. Currently, it utilizes separate systems that vary by region as well as process. The provider realizes that the platform implementation will face various difficulties as it transitions from the old systems. The provider has retained Deloitte Consulting to conduct a gap analysis to help identify the potential risks of the implementation. What important aspects of the implementation should be identified in the gap analysis and how should they be addressed?

Key Questions to Consider:

What are the client’s requirements to achieve an effective implementation?

What risks are associated with implementing the new application?

How do you evaluate the importance of each risk?

How do you gather the necessary information for the gap analysis?

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EVD Methodology - Overview

• EVD is Deloitte’s standard implementation method for prepackaged solutions.

• It includes:

• Modules: A work package in the method, which is comprised of related tasks

• Tasks: Step-by-step instructions for creating deliverables

• Sample deliverables: Example of a deliverable from a previous engagement

• Tools: Recommended applications that support the creation, and expedite development, of deliverables

• A rich information repository of Deloitte’s intellectual capital

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EVD Methodology – Project Phases

EVD is separated into 5 distinct phases:

Project Preparation

Realization

Business Blueprint

Plan and prepare for the project, including establishing project standards, schedules, implementation scope, and basic technical requirements

Work in the system to support the business requirements; test the results; activities include configuration, FRICEW* development, and all phases of testing (for example, unit, string, integration, and user acceptance)

Build and document a common understanding of the project intends to use the technology; identify areas where the system will not fully support the business requirements; create functional specifications to address these gaps

Go Live & Support

Final Preparation

Shut down the legacy systems and move users to the new system; support end users via the help desk; update the system, as requested and approved

Prepare the production system and end users for go live; activities include end-user training, data loads, and data validation

* FRICEW = Forms, Reports, Interfaces, Conversions, Enhancements, and Workflows

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Agenda

Welcome & Introduction

The Deloitte Business Technology Analyst (BTA) Experience

Mass Career Customization

Case Study

Q&A

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Appendix

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21

Manufacturing Public SectorTechnology, Media & Telecommunications

Transportation

What is a typical Analyst experience?

Consumer Business Energy Financial Services Health Care

We are proud to serve market leaders in key industry sectors.