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Strides Online

eRevenue TeamJenna Hague (IL) & Kerry Roberts (MI/IN)

Agenda

Role of the Strides Online LeadParticipant ExperienceThe Event Management CenterSocial Media 101Continued SupportNext stepsQuestions & Answers

The Strides Online Lead

Customer ServiceAct as the first point of contact for office staff and volunteers for community eventsGenerate ExcitementLiaise with the eRevenue Team on a regular basisShare online updates with other staff in your officeUpdate and Manage your Strides Online site Use your event’s Facebook page to promote Strides Online and direct followers back to the Strides Online site

Participant Experience

Very similar design – Great for our participants!New enhancementsShortened registration process

Live Walk-ThroughThis will help answer questions that ariseRemember: customer service is the main role of the Online Lead so the more we know, the easier the season will be!

Strides Online Walk-Through

www.makingstrideswalk.org

www.makingstrideswalk.org/XXXIL or XXXMI or XXXIN

EMC Walk-Through

Event Management Center (EMC)(The Strides Online back-end tool for Leads)

www.makingstrideswalk.org/XXXil or XXXmi or XXXin

Promotion & Social Media

Top Tip – we need to promote our Strides Online sites to boost activity and revenueSamples and tips will come throughout the season from eRev

Email CampaignMaking Strides Facebook PagesChallenges

Continued Support – Emails

The eRevenue Team will be sending out Strides Online update email to all Strides Online LeadsEach of these update emails will include:

Current Strides Online Registration and Fundraising numbersProgress to goal dataYear over Year dataAction TipsNew online tools and features

Continued Support – Training

We’ll also help keep you trained throughout the seasonIn-Depth Trainings will be scheduled over the next 6 months with timely features according to Strides season

Continued Support – Contacts

How to Submit Questions/Requests:eSupport Portals:

MI/IN – LSeSupport.orgIL – ILeSupport.com

Strides Online Resources Page: LakeshoreStridesOnline.org

Illinois – Jenna HagueMichigan & Indiana – Kerry Roberts

Next Steps

Sign yourself up as a participant for each of your eventsAdd kick-off information to each Event Details Page by June 14th. “Like” your event’s Facebook Page and ask for Admin rights if you currently don’t have accessCheck your in-box for the updated Strides Online Manual & Cheat SheetsSchedule a training with the Strides staff and volunteers for your event

Q&A Time

Questions?

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