campaigning for cancer advocacy 101 jean mossman johannesburg october 2007
TRANSCRIPT
Campaigning for Cancer
Advocacy 101
Jean Mossman
Johannesburg October 2007
Advocacy 101
• The concept of advocacy
• What will you advocate for and how will you do it?
• Developing your campaign
• Measurable objectives
• Keeping it going
CancerBACUP
• Around 35,000 calls to nurses each year
• Over 50 booklet titles• Over 100 factsheets• Website with >1000
pages• 5 drop in centres
Moving CancerBACUP into patient advocacy
In the UK before 1998 survival rates for cancer
patients were poor.
Cancer services were affected by– Uneven access to treatment (postcode prescribing)– Shortage of cancer-trained staff– Funding problems– Shortage of radiotherapy machines– Shortage of diagnostic equipment
CancerBACUP had a ‘duty’ to advocate on behalf of patients
• Recorded the subject of enquiry from 1 in 5 calls
=>Heard about treatment access problems
=>Clinicians unwilling to speak out
=>Set up an advocacy programme ‘Equity and Excellence in Cancer Care’ funded by 5 pharma companies
The concept of advocacy
Information Advocacycontinuum
Helps individual patients understand what is happening
Individuals and groups use information to press for better care
Importance of receiving full information
Very important 81%
Fairly important 14%
Not very important 3%
Don’t know 2%
Meredith et al - BMJ Sept 96
don’t want to know
whether illness is cancer 4%
what are the chances of cure 9%
what are the possible treatments 14%
what are all possible side effects
of treatment 6%
Information• About the disease
– What causes it– Can it be prevented– Will it affect other family members– What is its likely course– What can treatment offer
• Diagnosis– What tests will be done– What they will entail– Will they hurt?– Should I bring someone?– Who should I ask?
Information
• After diagnosis– Treatment options– Co-morbidity– Treatment side effects/polypharmacy– In-patient stays– Follow up– Supportive care available– ‘What can I do?’
• diet; exercise; work; sex; fatigue
– Complementary therapies
‘With this information I was able to weigh up the costs and benefits of
treatment…………
…….. on the one hand, I would be committing myself to a prolonged course of debilitating and potentially dangerous treatment. On the other hand, I might gain my life.’
From information to advocacy
‘To improve the quality of care patients must be encouraged to take part in treatment decisions. But patients need high quality, evidence based information to do so.’
Nash, Hicks and Dillner, BMJ 2003
The concept of advocacy
Advocacy is speaking out on issues of concern.
This can mean be as simple as telling your colleague about something that might affect him; something as personal as demanding a particular treatment; or something challenging such as trying to change the way cancer care is provided
Advocacy
Individual
Group
Individual
Individual
Group
Group
Helps one person at a time
Helps several people but may not be very effective
Helps one person at a time
Helps whole group
As a cancer patient, you are faced with a journey - but you have no idea of where you are going and no route map to help you get there
Patient costs for infusional vs oral 5Fu
Infusional• 3 days in
hospital/fortnight• Adverse events• Discomfort • Shortage of veins• Loss of dignity• Boredom• Frustration• Little time for real life
Oral• One day every three
weeks• Adverse events• Pills to take• Time to plan and do
things
May 04
Continuum of Patient Advocacy
PatientSupport
Provide support to patients and
families
Education &Information
DisseminationInform/educate
about disease and treatment
Individual Patient Public Influence
PoliticalActivity
Influence elected/regulatory bodies
about range of issues
Any or all of the above activities
What will you advocate for and how will you do it?
Reasons to campaign
• More doctors and nurses• Quicker access to treatment• Better quality of treatment• Earlier diagnosis• Psychosocial support• Reimbursement• Better facilities• Greater range of support services• More community care
Be specific
• Patients may have difficulty accessing treatments due to:– Licensing issues– Reimbursement issues– Infrastructure issues– Clinician reluctance– Patient ignorance
Get evidence to support your advocacy
• Is there a consensus on treatment?– Are there international comparisons that
apply?
• Are there different standards of care?
• Survey patients/doctors/nurses/politicians– Gain support from key stakeholders
• ‘Distress is not enough’
Decide your message
“Every cancer patient deserves the best”
“Better care for patients”
“Declaration sets out patients’ needs”
“Support the Declaration”
“Put patient pathways in place”
“Greater priority for cancer patients”
“Equal care for all cancer patients”
“We need guidelines”
Who will be your partners?
• Other cancer groups– National – Local
• Carers groups• Pain groups• Disability organisations• Professional groups• Industry• Others?
Partnerships
Patient groupsProfessional
organisations
Industry
Shared goal:
Getting the right
treatment to
the patient
Who is your audience?
Start planning early
• Plan well in advance – the more time for preparation the less stress– Get support from your
organisation/colleagues– Draw up a plan– Put a calendar of actions in place– Work out cost & seek sponsorship if
necessary– Start developing relationships
Develop a calendar of actions
Task 2007Nov/Dec Jan/Feb Mar/Apr May/Jun Jul/Aug Sep/Oct
Decide messageAgree partnersStart developing relationshipsDevelop materialsIdentify case studiesPosition stories in monthly magazinesPosition stories in weekly magazinesTrain and brief key spokespeopleSend out press releaseBe available for interviews
2008
What resources do you need?
Case studies
• Identify people who are keen to tell their story
• Help them get their story clear
• Work with them on key messages
• Always support them in media events
• Remember to thank them – flowers are a nice way to do this
Gain celebrity supporters
Develop campaign materials
What needs to be done?
• Target media– Preliminary education session– One to one meetings with key journalists– Will you break the press embargo?
• Send preliminary ‘hold the date’ to media• Send out campaign materials to partners• Send embargoed press release• Offer interviews with patients and other
supporters
Grass roots advocacy
• Train patients and carers to be effective representatives
• Involve them in local decision making processes
• Letter writing campaign
• Take leaflet to own doctor
• Tell story to local media
Parliament ‘Fly-ins’
• Can be a way of activating people from a wide area
• Arrange a day when advocates can meet their legislative representative
• Have a training day beforehand• Define two or three things representative
can do• Arrange a press release with photo for
local newspapers
Set measurable objectives
• Will depend on what your advocacy purpose is
• Might be:– Meet 5 politicians– Place articles in 5 newspapers– TV coverage– Get doctors & nurses to press for treatment– Get reimbursement
Patient Information Campaigns• CancerBACUP Fatigue
Campaign
• Started with two booklets produced by industry
• CancerBACUP edited and produced ‘Coping with Fatigue’
• Updated and revised
• One of most popular booklets
Parliamentary Advocacy• Funding from multiple
pharma companies
• CancerBACUP advocacy programme
• Supported All Party Parliamentary Group on Cancer
• Britain Against Cancer conferences
Awareness and Action
Health Authority Surveys• Health authority
survey
• Anonymous return – no ‘naming and shaming’
• Circulated to Health Authority Chief Executives & Chairmen and parliamentarians
Keeping it going
Partners
• Keep them informed of successes
• Monitor press coverage and use that to sell the story
• Thank people who provided case studies
• Thanks spokesmen and review how their efforts contributed to success
Keep the campaign going
• A campaign needs time to develop– Place stories before, during and after the
launch– Follow up with politicians– Ensure healthcare professionals know what
you are doing– Plan actions over a period of time– Link to other activities
In summary
• Campaigns take energy and enthusiasm– You need these to get other people interested
• Preparation is key to success– Plan carefully
• Make sure you have case studies and spokespeople ready– Media training makes a difference
• Learn from the success of others– Keep an eye on what gets coverage– Use celebrities to gain media interest
• Don’t be caught out– Prepare for disasters
• Campaigns are long term
No matter how big or small your objective is ………..
“As breast cancer survivors, we are in the best position to fight for and insist on better screening, diagnostic and treatment facilities as well as continued research to find a cure for this disease.”
Susan Knox
Executive Director, Europa Donna
Campaign with conviction and you will succeed