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Canaccord Genuity Annual Growth Conference August 8

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Page 1: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Canaccord Genuity Annual Growth Conference

August 8

Page 2: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Safe harbor

Page 3: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

At Teladoc Health, we are

transforming how people access

healthcare around the world.

We are creating a new kind of

healthcare experience – one

with greater convenience,

outcomes, and value.

Page 4: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

publicly-traded

on NYSE since 2015

TDOCemployees

worldwide

+2,200experts across

450+ specialties

+50,000network

clinicians

+7,000

cumulative visits

through YE 2019

>9 million

Page 5: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

(1) Full-year and quarter management guidance; midpoint of range, unless otherwise noted.

64%Revenue CAGR

(2016-2019E)

59%Visit CAGR

(2016-2019E)

68%Gross margin

Q2 2019

9.7 mmUS visit feeonly livesQ2 2019

26.8 mmUS paid access

membershipQ2 2019

Page 6: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Global trends are driving innovation in healthcare

Significant volume resulting in

multi-day wait times and

shorter appointments

Limited or no access to a

family doctor

Physician shortages in critical

specialties

Aging populationRising costs of care

Growth in HDHP enrollees

Consumer empowerment

Data and device integrations

Offline to online transitions

Convenience expectations

Page 7: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Proprietary Clinical

Capabilities

Entrenched

Distribution Across

Channels

Tech-Enabled Ops at

Scale

Global ReachEngagement

Science & Results

Product/Clinical

Scope of Offerings

Category-defining brand

Consumer demand

Returns to scale

Market leadership

Premium pricing

Proven ROI

Page 8: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Positioned to serve patients wherever they are

• 40% of

Fortune 500

• Thousands of

small

businesses,

labor unions

and

employer

coalitions

• 40+ US health

plan client

including

commercial,

Medicare and

Medicaid

populations

• 70 global

insurance and

financial

services firms

• Public sector:

US federal,

state and local

municipalities

• Medicare

• Medicaid

• ~300

hospitals and

health

systems

• Leading

behavioral

health

platform

• Partnership

with leading

national

retailer

Page 9: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

First & only Patient Safety Organization (PSO)

Teladoc Health Physicians Network

Quality & Strategic Oversight

Staff Clinicians(MDs, APs, Nurses)

TelemedicinePractice

Global ExpertPanel

Teladoc Health

Global Medical

Advisory Board

Clinical

Leadership

Team

Teladoc Health

Quality and

Care Committee

Unique clinical partnerships

Page 10: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Growth levers

Distribution Channels

Products & Services

Employers

Insurers

DTC

Hospitals & Health Systems

International markets

Upsell/cross sell

Penetration of existing

New distribution

Visits/utilization

Virtual COE specialty services

Telemedicine

Behavioral health

Licensed platformBroaden role in

healthcare delivery

Clinical services

innovation

Accelerate

consumer adoption

Expand footprint &

distribution

Page 11: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Broaden role in

healthcare delivery

Clinical services

innovation

Accelerate

consumer adoption

Expand footprint &

distribution

Existing distribution

channels

Product cross sell /

upsell

Government programs

Direct to consumer

Global markets

leadership

Virtual Primary Care

Integrated Behavioral

Health solutions

Virtual Center of

Excellence specialty

services

Chronic care

Clinical quality

leadership

Integrated, intuitive

consumer experiences

Engagement science &

Surround Sound

investments

Virtual First experience

Expanding access

points and modalities

Health System use

cases

Insurer scope of

services

In home solutions

Integration with local

delivery system

Page 12: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

2017 Insured Population - Commercial Lives vs. Government Lives (lives in millions)

Commercial

177

Military

5

Medicaid

72

Medicare FFS

39

Medicare

Advantage

20

Goverment

131

Note: Amounts may not sum due to rounding.

New

addressable market for 2020

Page 13: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Global opportunity

61 52

14 9 6 6

38

13 24

7 28

3

56

43

56

10

12

67

80

17

65

49

62

23

36

France Germany Netherlands UK Spain Italy Rest of

Europe

Australia Canada

Privately Insured Public Option Only

Source: NIH; OECD; CIA FactbookNote: Rest of Europe excludes Russia. Numbers may not sum due to rounding.

Privately insured reflects a minimum level of privately administered primary, duplicate, complementary, or supplementary health insurance.

196

157

Page 14: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Delivering the Virtual First experience

Components

Virtual front door member

experience

Innovative physical & mental

health services

Integrated delivery platform

Benefits

Superior utilization & member

satisfaction

Greater impact on healthcare

costs

Deeper client partnerships

Page 15: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations
Page 16: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Strong interest for comprehensive, integrated solutions

Demand for Virtual First ™ plan designs

Strong demand across all channels

Increased level of new and existing client bookings

Increased RFP volume

Page 17: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

(1) US Paid Membership Only.

(2) Pro forma to exclude Aetna Fully Insured, Amerigroup, and VFO.

Organic onboarding of large health plan population

Acquisition of Best Doctors

Acquisition of Advance Medical

Page 18: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

>9 million cumulative by YE 2019

Page 19: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

(1) First year utilization measured as annualized utilization of first calendar year with eligibility. 2018 utilization reflects annualized YTD 2018 through November.

1.0x 1.0x 1.0x 1.0x 1.2x

1.6x 1.7x

2.4x

2017 Cohort 2016 Cohort 2015 Cohort 2014 Cohort

1st Year 2018

Page 20: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

(1) Products include General Medical, Expert Medical Services, Behavioral Health, and Dermatology.(2) Visits per member by product access for registered members with at least one visit YTD through November 2018.

40%

13%

1%

Page 21: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Page 22: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

Liquidity

Cash & Short Term Investments $472.6

Debt

Cash

Earliest Interest Fair

Debt Conversion Rate Outstanding Expense Value

Convertible Notes 2022 6/15/2022 3.0% $275.0 $8.3 $467.5

Convertible Notes 2025 11/15/2024 1.4% $287.5 $4.0 $425.3

Total 2.2% $562.5 $12.2 $892.8

Page 23: Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference August 8. ... Growth in HDHP enrollees Consumer empowerment Data and device integrations

$(0.40)–$(0.42)