BUSINESS AUTOMATION, SYSTEMS INTEGRATION, SELF-SERVICE CATERMASTERS CASE STUDY

BUILT A BUSINESS SYSTEM TO REPLACE EXCELCUTTING THOUSANDS OF LABOUR HOURS

Catermasters is a British, multi-million pound, contract foodservice company.

WHO IS CATERMASTERS

EPOS, reporting and supplychain data existed in different

systems. The resulting poor data integrity, time-

consuming data entry and inaccurate information

compromised decision making and kept the cost of maintaining the systems high.

CATERMASTER’S CHALLENGE AND OUR SOLUTION

We integrated all financial data (EPOS, SAP,

product, menu, unit, user, and financial) into a single,

accessible, remote and secure web-based business system.

WHAT WE DELIVERED

A business system fronted by an admin portal

Establishing a well considered database design was the cornerstone of the system’s success. Only by fully understanding Catermasters’ business, goals and systems, were we able to create an intelligent database design. From there, we integrated the most valuable and easiest to integrate data, gradually working towards the more complex. Functionality and services were layered at the end.

» Business Analysis » User Experience and Design » Analytics » iOS, Android, Blackberry » .Net Development

» DevExpress » Microsoft SQL » Microsoft .NET

HOW WE DID IT

SKILLS USED TECHNOLOGIES USED

THE OUTCOME

41 million 8,000 £000s 100%

With Excel removed, the business began to get accurate, on-demand financial and sales reporting. Unnecessary admin hours were removed and the maintenance cost dropped

significantly. The core database design has not changed since the system’s launch, despite numerous functional upgrades to accommodate an expanding business.

of unit sales tracked

over 220 sites

labour hours saved p.a.

saved inadmin time p.a.

elimination of Excel-based errors