ccgrt-interview skills.ppt

7/22/2019 ccgrt-interview skills.ppt

1/35

Interview Techniques & How to

face interviews20 seconds to make a good first

impression and 5 minutes to proveyourself...


2/35

Interviewing-What is it?

A structured meeting between you and an

employer, oral tool to test a candidate, a

procedure to find out or evaluate the skills,

knowledge ability /attitude of a candidate.

Interviewing is a skill- like riding your bike

PRACTICE makes PERFECT


3/35

Interviewing is a two-way street

Employers are attempting to

determine if you are an appropriate fit

for the job and their culture.

You decide if the environment is right

for you


4/35

You should understand the important parameters that is required for evaluating a candidate

As we know Interview is a formalized process of assessing & measuring a candidates skill, knowledge, andattitude. To define it in a more simplistic manner, interview is a process to determine a persons suitability for a job or a seat in college even a child has to face an interview to get admission for her pre schooling.During aninterview, these are the are the attributes the interviewer looks for in an interviewee.

Attitude is judged by the manner in which the interviewee /CADIDATE presents his answers. The words used forexample - negative words like- I cant, but, may be etc. should not be used) Tone of his answersRate of speech,COMMUNICATIONBody language

One has to understand the difference between knowledge and skills (the what to do and how to do??) forexample a person sales a personal loan he should have knowledge about the product, competition in themarket, Key financial ratios and terms.T he Skills needed are Interpersonal, persuasive, convincing,negotiating, motivating etc.

Skills required are tested from the past achievements, extra curricular activities, strength and weaknesses asmentioned by the interviewee in his resume.

Knowledge required for the job is gauzed from the education, work experience sections of the resume. 80% of

the interview is focused in testing the attitude and skills while only 20% tests knowledge (especially forfreshers). Knowledge and skills can be acquired through training, however its difficult to change the attitude of a person.


5/35

So we have crossed all hurdles since childhood and today we are in aposition to face an interview to sell ourselves /grab a wonderful job!!!

To succeed in personal interview is the crucial part for any candidateirrespective of how intelligent he or she is in academics. The candidatespreparation, knowledge, communication ability, behavior, attitude etc areevaluated in an interview . Employers want to know how you handle

problems and if you are a team player. Further,the employer is interestedin knowing about yourself that relates to the job. You may have to useevery opportunity to show that you are smart, hard working and apotential employee. Many a times a candidate who is well qualifiedhaving very good academic records may not be selected as he could notsatisfy the interview panel


6/35

Resume n covering letter ppt


7/35

OBJECTIVETo start my career trainee company Secretary in an organization where my knowledge and skills are challenged continuously,enabling me to enrich myself and in-turn enhance my contribution to the organization

ACADEMIC QUALIFICATIONS (ACADEMICS )PGUGHSLCSSLCCERTIFICATIONS, if any

You must be able to produce valid proof if asked for. Else classify them under other qualifications.OTHER QUALIFICATIONS

Any courses / trainings attended that you think would add value to the position that you are applying for.PROJECTS (in a nutshell)Internships if anyProjects done while pursuing UG/PGEXTRA CURRICULAR ACTIVITIESMember of Rotary clubVolunteer of CRYPERSONAL INFORMATION

Age & DOBSexEmailContact Number LandlineMobile

AddressHobbies

Resume Format


8/35

Objective: Should tell what you are expecting out of this position. What is that you want? While making money is obvious are there any other intangible results that you are looking forward to. (What is in it for you?)Academics: These are verifiable information. So be very careful while you enter the information especially in grades/marks/class /year of passing etcCertifications: These are also verifiable information. Classify them under this category only if you have valid certificates. Else they would be apart of other qualifications.For example, if you have received a certificate for Tally, then it comes under this. You are proficient in Tally but you don t have a certificate then

it is a part of other qualifications.Other Qualifications: As mentioned above.But be cautious while you fill in this category. Let your resume not have anything for fancy. The interviewer may have good knowledge about thetopic and may quiz you on those. You will lose credibility drastically because 1. You dont have a valid proof for this. 2. Y ou are notknowledgeable to the extent you have posed to be.Think thrice before you enter details here.Projects Done: Enter details about the projects and summer internships that you have done so far.Do brush up with the project reports before you attend your interview.Personal information: As mentioned in the format. Hobbies Dont write if you are not sure about it.Extra-Curricular activities : Would help the interviewer to understand your personality. Your associations, activities etc. for example, you maybe a member of Rotary Club, or a member of Kairali Cultural Association, or a member of any NGO serving a social cause etcThe resume is a document that reflects you. So project yourself as you are. Dont try manipulating. The guy on the other side of the table issmarter than you.The information that you provide should help the interviewer make a decision. So provide relevant information. The importance is not on howmuch you write but what you write. Let your resume be maximum two pages, definitely not more than two pages .

Alignment of the text in the resume as given in the formatIf there are more than one point bullet them or number themWrite ***end of the document*** at the resume and cut the third page if it is attached. Make sure about this before you send your resume online.

Resume Debrief


9/35

WRITING AN EFFECTIVE COVER LETTER intensive focus on resume preparation, with little or no emphasis on cover letter. What was overlooked wasthe simple matter of courtesy, that you introduce yourself when you are requesting something fromsomebody; same is the case when you are sending your resume to an employer.Cover letter is simply a letter of introduction. Through a cover letter, you are explaining who you are, howfar you are suitable for the job, and why you are applying for a specific job. When you are applying offline,your cover letter should precede your resume. But, when you are applying online, it could be either part of template/format, or keyed directly as a mail.

If you are filling an online job-application format, a window will pop up or a separate box is provided, whereyou can key-in or paste your cover letter. But, if you send your resume by mail, the introduction which youkey-in constitutes the cover letter. Care should be taken to modify / customize the cover letter as per the

job expectations of each employer. Remember that the cover letter you submit is one of the mostimportant factors considered by the employers when reviewing your application.When writing a cover letter, make sure that you include the following points:Why you are interested in this job openingWhat are the job requirements

Your skills that are relevant to this job opening

Examples/links to relevant projects you have completed

Why you believe to be a good match for this job opening

Your current availability

Best time and method to contact you

Provide information asked for in the job opening (if any)

Use clear and polite language

Do grammar and spell-check

Please note that, if the employer is interested in interviewing you, your contact details will automatically bedisclosed to them. So you do not need to include your email address or any mail ID in the cover letter.


10/35

Pre-Interview Preparation

Research position, company, & industryKnow yourself Know the position.Know the organization.Prepare answers for common questions.

Know your career goals/objectives.Know your professional skills.Know your personal skills.Team player/leadership skills.Programming skills.Know the responsibilities of the position.Know the specific knowledge, experience and qualities the recruiters looking at.What are the major products of the Company.What are the locations of the Company.Who are the Competitors. Any recent developments/changes in the Company.Culture of the Company


11/35


12/35

Where do You Stand in InterviewPreparation?

STRUCTUREAND FORMALITIES

RESEARCH ANDPREPARATIONS

PURPOSE ANDPASSION

Dos and Donts, Grooming,Etiquette, Timing, RegularQuestions, SWOT

3 CETT, More about the company,Related CNA, Advanced Questions

Why to attend? Am I reallyinterested? Serious?Attending on MyOWN/compulsion ?

1

2

3


13/35

PURPOSE AND PASSION

Put yourself in the right frame of mind before the

interview Be prepared Show self-confidence. Three best predictor of future performance are

Your past performance Your passion and-- ..Your Preparation

3The Key is the Third Step


14/35


15/35

About Yourself About the Company About the Job About the Process

WHAT NEED TO KNOW TO FACE AN INTERVIEW?

What you need to know and how to letthem know you know?

Above all, Ask Yourself


16/35

THE PERSONAL TOUCH

Project the Skilled Individual

All About Your Personality

Your Skills

Your Interests


17/35

VALUE OF DIFFERENTIATION

> There is value in DIFFERENTIATION.> Each Individual is DIFFERENT.> So Each CV should be DIFFERENT.

> Each Presentations Should Be Unique ..And Hence 1 st impression Should beUnique

All can quench thirst, but we prefer one over the others. Why?
http://images.google.co.in/imgres?imgurl=http://www.arizona-coffee.com/wp-content/iced_coffee_starbucks.jpg&imgrefurl=http://www.coffeesource.in/&h=500&w=333&sz=36&hl=en&start=2&um=1&tbnid=YXgaQCbI7NawJM:&tbnh=130&tbnw=87&prev=/images?q=COFFEE&gbv=2&svnum=10&um=1&hl=en&cr=countryIN&safe=offhttp://images.google.co.in/imgres?imgurl=http://www.eurekaforbes.com/images/aquasure/wat-ontap_wp-img2.jpg&imgrefurl=http://www.eurekaforbes.com/aboutus/popup.htm&h=71&w=63&sz=3&hl=en&start=7&um=1&tbnid=ZcBDezxGyEjTtM:&tbnh=69&tbnw=61&prev=/images?q=tap+water&gbv=2&svnum=10&um=1&hl=en&cr=countryIN&safe=off&sa=Xhttp://images.google.co.in/imgres?imgurl=http://www.sirindia.com/ShowThumbs.asp?ProductID=10124576&imgrefurl=http://www.sirindia.com/CatView.asp?SecID=0&ChID=11&CatID=032&SCatID=0218&h=376&w=413&sz=28&hl=en&start=11&um=1&tbnid=d-T-5izYitUuDM:&tbnh=114&tbnw=125&prev=/images?q=WATER+PURIFIER&gbv=2&svnum=10&um=1&hl=en&cr=countryIN&safe=offhttp://images.google.co.in/imgres?imgurl=http://www.kentozone.com/WaterPurifier.jpg&imgrefurl=http://www.kentozone.com/waterpurifier.html&h=358&w=300&sz=25&hl=en&start=2&um=1&tbnid=zg-964dv4LcVPM:&tbnh=121&tbnw=101&prev=/images?q=WATER+PURIFIER&gbv=2&svnum=10&um=1&hl=en&cr=countryIN&safe=offhttp://images.google.co.in/imgres?imgurl=http://www.thefineartworks.com/images/pepsi_poster.jpg&imgrefurl=http://www.thefineartworks.com/paintings.html&h=683&w=500&sz=54&hl=en&start=9&um=1&tbnid=SAtRjcCVviBmMM:&tbnh=139&tbnw=102&prev=/images?q=PEPSI&gbv=2&svnum=10&um=1&hl=en&cr=countryIN&safe=offhttp://images.google.co.in/imgres?imgurl=http://www.gameguru.in/images/coca-cola-1.jpg&imgrefurl=http://www.gameguru.in/pc/2007/30/coca-cola-using-gaming-tournaments-for-marketing-in-china/&h=320&w=430&sz=36&hl=en&start=1&um=1&tbnid=lkLvHtFyvJEVvM:&tbnh=94&tbnw=126&prev=/images?q=COCA+COLA&gbv=2&svnum=10&um=1&hl=en&cr=countryIN&safe=off&sa=N


18/35

Interview Kit


19/35

In the kit there should be a folder or a bag which should contain the followingessential articles:

Copy of resume (spell checked, well formatted with consistent fonts, bullets etc)

List of references, certificates, mark sheets Work samples if relevant Business card if you have one (You wont have one if you are a fresher withno prior work experience) Notepad Good quality pen Interview call letter, details of the time, venue, route map etc


20/35

Body LanguageGreeting & Introduction

GAIT-Gait is the pattern

of movement of the limbs of animals, including humans ,during locomotion over a solidsubstrate.

POSTURE

Maintain EYE CONTACT

Firm HANDSHAKE

Have a brilliant Smile Dress appropriately

Trimmed nailsNeat hair

Oral hygieneBody odour

Remain poised and confident

You get Only 1 chance to

make a good 1 st impression
http://en.wikipedia.org/wiki/Motion_(physics)http://en.wikipedia.org/wiki/Limb_(anatomy)http://en.wikipedia.org/wiki/Gait_(human)http://en.wikipedia.org/wiki/Gait_(human)http://en.wikipedia.org/wiki/Limb_(anatomy)http://en.wikipedia.org/wiki/Motion_(physics)


21/35

Body Language:What signals are you sending?

Positive Signals

Leaning forward = interest

Smiling = friendly

Nodding = attentive and alert

Eye contact = curious and focused

Negative Signals

Crossed arms = defensive

Fidgeting hands or tapping feet =

nervous or bored

Lack of eye contact = untrustworthy

Leaning back= discomfort


22/35

Etiquette


23/35

Dress Code

Suit Shirt Tie Trouser Socks Shoes Accessories Grooming Colors Colognes, deodorant Mouth Freshener

Formal Dressing for Women

Indian Sari

Suits Western

Skirt-Top Trouser-Top

Colors

As grooming has becomethe most important part of a self today lets see in detail

Formal Dressing for Men


24/35

For Suit the sleeves should be 1.5 inches below the wrist, touching the base of thethumb. When you sit, preferably unbutton the blazer.The Shirt should be long sleeved, wear solid (plain) colors with appropriate fit.The Tie should be 100%silk, solid in color, preferably stripes or small patterns. Howeverwith a striped shirt, wear a plain tie. Tie should be tied so as to reach the belt buckle plusor minus one inch.The collar button should always be closed while wearing a tie.Shoes- Brown or black leather polished shoes.Socks- Calf length, dark color to match suits.Accessory- Belt should match color of shoesAvoid earrings,chains,bracelets, body piercing.Wedding ring is permissible.

Avoid strong colognes

Sport neatly groomed hair, beard, and moustacheHair should not be longer than shirt collarSelect neutral colors which are subdued and not very bright

Do not smoke at least one hour prior to interview (Use a mint before going for interviewin case you have smoked)

General Tips for men


25/35

General Tips for WomenThere are primarily two options Indian and Western that goes in the Indian context. In todays

professional and competitive environment, a proper dressing sense gives an insight into yourpersonality. Traits like hygiene consciousness & grooming are well appreciated and advance yourcandidature to a great extent.

Her are few guidelines for dressing for a women.

Generally, neutral colors like - beige, navy, brown, camel, gray, and black are worn by office goingwomen professionals. Even understated pastels are acceptable. Depending on your comfort andand ability to carry yourself, you can decide between Indian or western formals. However, you mustbe careful in choosing what you want to wear. If all your life, you have worn Indian dresses like Sariand Suits, it is better that you stick to that. Under no circumstance, should you think of wearingcasuals like Denims, Cargos, and shorts etc.

If you choose to wear a sari, the blouse should have classic looks with no frills, laces or low cuts etc.The length of the sari should be such that it covers the heels of the shoes. Suits or dupattas shouldnot be heavily embroidered with gold or silver work. In Western, if wearing a skirt, it should bebelow the knees.

Keep the same parameters as discussed for deciding your shoes, a ccessories, Jewellary, perfumes,and deodorants


26/35

DOs OF AN INTERVIEW

REACH EARLY COME ALONE EAT A GOOD MEAL AVOID LOOKING TIRED HAVE ENOUGH COPIES OF THE RESUME, A PEN AND PAPER GREET THE INTERVIEWER AND THANK HIM BEFORE SITTING

DOWN


27/35

DOs OF AN INTERVIEW

PAUSE AND THINK BEFORE ANSWERING AN IMPORTANTQUESTION

AVOID CONTROVERSY ANSWER IN A MODERATE TONE DO NOT INTERRUPT TO ANSWER A QUESTION BEFORE IT IS

FINISHED IF NEEDED, ASK FOR CLARIFICATIONS


28/35

DONTs OF AN INTERVIEW

DONT SMOKE OR CHEW PAN BEFORE ENTERING THEVENUE

DONT LET YOUR BREATH BETRAY WHAT YOU ATE DONT APOLOGISE FOR YOUR LACK OF EXPERIENCE DONT ASK ABOUT SALARY OR DAYS OFF DONT WEAR STRONG SMELLING PERFUME


29/35


30/35

DONTs OF AN INTERVIEW

DONT HIDE FACTS DONT ANSWER IN LONG WINDED

SENTENCES OR MONOSYLLABLES

DONT MAKE ANY DECISION ABOUT THE JOBDURING THE INTERVIEW

DONT LINGER AFTER THE INTERVIEW IS

OVER. BID A COURTEOUS FAREWELL AFTERTAKING A RECONTACT DATE


31/35

SOME COMMONLY ASKED QUESTIONS

TELL US ABOUT YOURSELF WHAT MADE YOU INTERESTED IN OUR COMPANY ? WHY SHOULD WE RECRUIT YOU OVER OTHERS? WHERE DO YOU SEE YOURSELF IN THE NEXT FIVE YEARS ? WHAT ARE YOUR SALARY EXPECTATIONS ?


32/35

ONCE YOU ARE GIVEN A CHANCE TO ASK

DONT HESITATE TO ASK QUESTIONS IS NEITHER RUDE NOR

PUSHY

ASK RELEVANT QUESTIONS CREATE AN IMPRESSION IN THE

INTERVIEWERS MIND THAT YOU CAN

COME UP WITH RIGHT QUESTION AT THERIGHT TIME


33/35


34/35

FEW SAMPLE QUESTIONS

WHAT IS THE TOTAL NUMBER OF EMPLOYEES IN THISORGANIZATION?

WHY IS THIS POSITION AVAILABLE NOW?

WHAT WOULD BE THE JOB ROLE OF A PERSON IN THIS POSITION

BE ?

WHAT IS THE SCOPE FOR PROFESSIONAL GROWTH IN THISORGANIZATION FOR A PERSON WITH MY SKILLS ?


35/35

FEW SAMPLE QUESTIONS

HOW WILL THE EMPLOYEES SUGGESTIONS FOR THECOMPANYS GROWTH BE ACEPTED ?

WHAT AMOUNT OF FREEDOM WILL A PERSON HAVE TODETERMINE HIS WORK OBJECTIVES ?

WHAT IS THE ORGANIZATION STRUCTURE OF THEDEPARTMENT ?

IF I WERE OFFERED A JOB HOW SOON WOULD YOU EXCEPTME TO JOIN ?

ccgrt-interview skills.ppt

Documents