CERTIFICATE IN COACHING SKILLS FOR MANAGERS-To Drive Excellence-

PROGRAMME OBJECTIVE

PROGRAMME BENEFITS

COURSE CONTENT

The coaching course equips managers, team leaders, HR practitioners andinternal coaches, with the skills, knowledge and confidence to coach individualteam members to improve their own performance and confidence. Coaching isa powerful tool for performance management from an organizational andindividual point of view which can be leveraged on the maximize individual andteam performance.

- The engagement Managerial performance will be improved- Increase the morale of employees with the organization- Powerful tool to drive employee to be committed and build a high performance organization- Accelerate personal and professional development- Lead and drive excellence in organization- Bridge generation gap through the leadership coaching approach

1. Define the difference between Coaching, Mentoring, Training2. What is coaching in the context of performance management?3. Key Traits and role of Coach4. Emphatic Listening Skills5. Coaching Model(s)6. S.B.I Feedback Model7. Tips to give effective feedback8. Techniques to Coach Poor, Average & High Performance employees9. High Performance Team Coaching Questions10. Coaching techniques for effective performance appraisal

PROGRAMME AVAILABLE INNorthern Region, Southern Region, Kuching,Kota Kinabalu & etc*Based on response

COURSE FEEMEMBERSRM 1800 + 6% GST (INDIVIDUAL)NON MEMBERSRM 2000 + 6% GST (INDIVIDUAL)

WHO SHOULD ATTENDLeaders, Heads of Department, Manager,Assistant Manager, Senior Executives, HR , everyonewho manages people in their day to day work

WHEN & WHEREKLANG VALLEYVENUE : HOTEL ARMADA, PJDATES : 27th - 29th MARCH 2018TIME : 9AM -5PM

DURATION : 3 DAYS(Inclusive of 8 hours of coaching practice)

Master the art of being a GREAT Manager! Learn the powerfultechniques to coach and drive your team member’s performance