certified installer training 2016 - rematarlazzi · 3 © solaredge storedge inverter and storedge...
TRANSCRIPT
© SolarEdge
Presented by:Presented by:
Certified Installer Training2016
SolarEdge
TitleSlide_Advanced
© SolarEdge
StorEdge Products
S:StorEdge_Header_StorEdgeProducts
© SolarEdge33
StorEdge Inverter and StorEdge Interface
maximize self consumption
time-of-use (TOU)
backup capability
easy retro-fit
maximize self consumption
time-of-use (TOU)
backup capability
easy retro-fit
Inverter
StorEdgeInterface
Battery
StorEdgeInverterBattery
S:StorEdge_InverterAndInterface
© SolarEdge44
StorEdge Solution With Backup Power
SolarEdge Single Phase StorEdge Inverter
SolarEdge Modbus Meter
The StorEdge inverter manages battery, system energy and backup power,in addition to its functionality as a DC PV inverter
For production / consumption readings
Meter is not required for a backup-only solution
S:StorEdge_Solution_Inverter
Battery Pack
High-voltage, high-efficiency DC coupled battery
Ideal for maximizing self-consumption and powering backed-up loads
© SolarEdge55
StorEdge Retrofit Solution
SolarEdge Single Phase Inverter
StorEdge Interface
The SolarEdge inverter manages battery andsystem energy, in additionto its functionality as aDC PV inverter
Allows connection of the battery pack with a SolarEdge inverter
(not including backup functionality)
S:StorEdge_Solution_Interface
SolarEdge Modbus Meter
Battery Pack
For production / consumption readings
High-voltage, high-efficiency DC coupled battery
Ideal for maximizing self-consumption and powering backed-up loads
© SolarEdge66
StorEdge Inverter: Typical Setup
RS485
AC
DC
Grid
optional:
Backed-up Loads Loads
StorEdgeInverter
Meter
PowerOptimizers
Battery
S:StorEdge_UseCase_TypicalInverter
© SolarEdge77
Operation Mode – Max. Self Consumption
Grid
Using PV energy is prioritized over using grid energy
Storing PV energy is prioritized over feeding excess PV energy into grid
PowerOptimizers
Meter
StorEdgeInverter
optional:
Backed-up Loads Loads
Battery
S:StorEdge_Mode_MSC
© SolarEdge88
Operation Mode – Time-Of-Use
Grid
Charging/discharging of battery according to pre-defined time-table (15min segments)
Usually applies when using a tariff with peak / off-peak rates
Meter
PowerOptimizers
StorEdgeInverter
optional:
Backed-up Loads Loads
Battery
S:StorEdge_Mode_TOU
© SolarEdge99
Operation Mode – Backup
Grid
PV & battery energy will supply backed-up loads during a power outage
Meter
PowerOptimizers
StorEdgeInverter
Backed-up Loads Loads
Battery
S:StorEdge_Mode_Backup
© SolarEdge1010
Retrofit existing 1ph SolarEdge systems
Retrofit Existing Systems
RS485
ACDC
Grid
PowerOptimizers
StorEdgeInterface
Loads
Inverter
Meter
Battery
S:StorEdge_UseCase_Retrofit_SE
Inverters fromproduction week 40/2014 and newer (CPU v3.xxx and DSP1 1.210.693+)only require firmware upgrade
Inverters fromproduction week 25/2012 up to production week 39/2014require a hardware upgrade
© SolarEdge
StorEdge Design Flexibility
S:StorEdge_Header_DesignFlexibility
© SolarEdge1212
Retrofit Existing Systems
Retrofit existing non-SolarEdge systems
RS485
ACDC
Grid
DC
Non-SolarEdgeInverter
(1ph or 3ph)
optionalMeter
Loads
Meter
StorEdgeInverter
Battery
S:StorEdge_UseCase_Retrofit_3rd
Battery gets charged through AC-coupling
© SolarEdge1313
Two Batteries for Additional Capacity
RS485DC
Grid
Meter
PowerOptimizers
AC
optional:
Backed-up Loads Loads
StorEdgeInverter
BatteryBattery
S:StorEdge_UseCase_2Batt
© SolarEdge1414
3 Phase PV + 1 Phase StorEdge
RS485
ACDC
Grid
DC
SolarEdge3ph Inverter
RS485-E
Loads
Meter
PowerOptimizers
StorEdgeInverter
Battery
S:StorEdge_UseCase_3ph
Battery gets charged through AC-coupling
RS485 Expansion Kit required
© SolarEdge1515
3x 1 Phase
RS485
3ph AC
Grid
DC
RS485-E
Meter
PowerOptimizers
PowerOptimizers
PowerOptimizers
Loads
StorEdgeInverter
StorEdgeInverter
StorEdgeInverterBattery
Battery
Battery
S:StorEdge_UseCase_3x1ph
© SolarEdge1616
Modular Design Example
RS485
3ph AC
Grid
DC
RS485-E
SolarEdge3ph Inverter
DC
1x 3ph SolarEdge Inverter
2x 1ph SolarEdge StorEdge Inverter
3x Battery Pack
Meter
PowerOptimizers
PowerOptimizers
PowerOptimizers
LoadsStorEdgeInverter
StorEdgeInverter
Battery Battery
Battery
S:StorEdge_UseCase_DesignExample
© SolarEdge
What’s New
HD-Wave
S:WhatsNew_HDwave_Header
© SolarEdge1818
Distributed switching and powerful DSP processing to synthesize a clean sine wave for a dramatic reduction in the magnetics and heavy cooling elements
HD-Wave
Cooling Components
Magnetics Electronics
S:WhatsNew_HDwave1
© SolarEdge1919
Magnetics and cooling elements are no longer the barriers to progress
Breaking the Mold
Current Technology HD-Wave Technology
16 x less magnetics
S:WhatsNew_HDwave2
© SolarEdge2020
Magnetics and cooling elements are no longer the barriers to progress
Breaking the Mold
Current Technology HD-Wave Technology
2.5 x less cooling elements
S:WhatsNew_HDwave3
© SolarEdge2121
More Reliable Internal Components
Switching ElementsCurrent Technology
Bulky and medium-performing
transistor switches
HD-Wave Technology
Much smaller, efficient and
cost effective standard silicon
switches
HD-Wave Technology
Utilizes thin-film instead of
electrolytic capacitors
Current Technology
Utilizes electrolytic capacitors
as industry standard
Capacitors
S:WhatsNew_HDwave4
© SolarEdge2222
Powered by HD-Wave
Next Gen HD-Wave Inverter
Power: 6 kW
Volume: 14.5 liters
Weight: 9.5 kg
Efficiency: 99%
Current SolarEdge Inverter*
Power: 6 kW
Volume: 29.9 liters / 7.9 gallons
Weight: 22 kg / 48.5 lbs
Efficiency: 97.5%
* Already one of the smalleststring inverters on the market
S:WhatsNew_HDwave5
© SolarEdge2323
Small and lightweight at <10 kg
99% weighted efficiency (33%-50% less losses than the market)
Superb reliability due to lower heat dissipation & thin-film instead of electrolytic capacitors
Up to 155% oversizing allowed
Backward compatible with existing SolarEdge systems
A New Era for PV Inverters
S:WhatsNew_HDwave6
© SolarEdge2424
HD-Wave vs. Traditional Technology
Distributed multi-level switching elements creates a sine wave
Powerful DSP processor synthesizes a clean sine wave
Less magnetics is required for filtering
Highly efficient design with minimal heat loss reduces cooling requirements
1
2
3
Today, inverter switching elements create a crude sine wave
Magnetics filter a sine wave
Metallic enclosures, cooling systems and fans dissipate heat
1
2
HD-Wave Technology Traditional Technology
3
S:WhatsNew_HDwave7
© SolarEdge
What’s New
Device Control
S:WhatsNew_DeviceControl_Header
© SolarEdge2626
Morning Noon Evening
Device Control is designed to automatically use excess PV power in order to increase solar energy usage
Easy and intuitive user device configuration and control
SolarEdge Device Control Offering
Morning Noon Evening
With Device Control
Excess energy
Excess energy
* The graph is for illustration purposes only
Without Device Control
Consumption shift
S:WhatsNew_DeviceControl1
© SolarEdge2727
Device Control Products
S:WhatsNew_DeviceControl2
Immersion Heater Controller
Plug-In Socket with Meter
AC Switch With Meter
Dry Contact Switch
Maximizing self consumption by adjusting the output power based on excess PV power
Cost effective energy storage
Built-in consumption meter
ZigBee wireless communication
Suitable for typical home appliances such as heaters, garden lightings, fan and more – AC loads up to 3kW
Enables repetitive scheduled operation and remote ON/OFF functionality
ZigBee wireless communication
Suitable for Smart Grid Ready appliances such as heat pump control
Supports wide input voltage range
Enables repetitive scheduled operationand remote ON/OFF functionality
ZigBee wireless communication
© SolarEdge2828
Immersion Heater Controller
Towards AC mains
Immersion Heater Controller
Immersion Heater
Automatic diversion of surplus PV energy to provide hot water and highly cost effective energy storage
SolarEdge Meter is required
Remote ON/OFF functionality
Scheduled and customized operation schedules
Push button for “immediate” 1 hour operation
Suitable for purely resistive loads of up to 3kW
Maximum load current of 13A
ZigBee wireless controller
S:WhatsNew_DeviceControl3
© SolarEdge2929
Plug-In Socket and AC Switch
Designed for controlling typical home appliances such as garden lightings, ceiling fans, night lamps, pool pumps and more
Remote ON/OFF functionality
Scheduled and customized operation schedules
Suitable AC loads of up to 3kW
Power supply: 90-250 Vac; 50/60 Hz
ZigBee wireless controller
S:WhatsNew_DeviceControl4
© SolarEdge3030
Dry Contact
Designed for controlling DC loads and high power AC loads using an external relay such as Smart Grid-Ready heat pumps
Remote ON/OFF functionality
Scheduled and customized operation schedules
Dry contact voltage range: 0-250 V
Maximum load current of 13A
ZigBee wireless controller
S:WhatsNew_DeviceControl5
© SolarEdge
Product Details
Details_SectionHeader
© SolarEdge3232
8-48V
~=350V
Inverter (DC/AC)Fixed input/output voltage ratio for highest efficiency
OptimizerDC/DC “Buck-Boost” converter can increase or decrease the output voltage.
1-60V
P300
System Topology
230V
Details_Topology
© SolarEdge3333
Optimizer
output
buck-boost converter
to string
input
Details_Optimizer
© SolarEdge3434
Inverter
DC AC
DC AC
Details_Inverter_HDwave
© SolarEdge3535
~=0.0V
0.0V
0.0V
0.0V
Voltage <6VInverter is in nightmode (standby)
0A0A
Wake-up Process
230V
Details_WakeUp1
© SolarEdge3636
~=1.0V
1.0V
1.0V
1.0V
Voltage >=6VInverter wakes up from nightmode
0A
and starts sending out wake-upsignals on the DC line
wake-up signal:- Transmitted constantly during operation- Transmit frequency: 58-66 kHz
Wake-up Process
Details_WakeUp2
230V
0A
© SolarEdge3737
~=1.0V
1.0V
1.0V
0A
230V
Wake-up signal receivedOptimizers switch from safety mode to production mode and start increasing their output voltage
Wake-up Process
Details_WakeUp3
0A
1.0V
© SolarEdge3838
~=38.0V
38.0V
38.0V
0A0A
Wake-up signal receivedOptimizers switch from safety mode to production mode and start increasing their output voltage
Wake-up Process
Details_WakeUp4
230V
38.0V
© SolarEdge3939
380V~=38.0V
38.0V
38.0V
38.0V
Wake-up Process
Voltage ~380VWhen the required voltage is reached, the inverter checks the grid parameters and starts power production
0A 0A
Details_WakeUp5
230V
13.2A8A
© SolarEdge4040
~=
Every 5mineach optimizer sends out its measurement data on the DC line.- Transmit frequency: 72-80 kHz
A flashing yellow LEDsignalizes reception of ameasurement data set.This data is forwarded to the SolarEdge monitoring server.
Monitoring Telemetries
Details_WakeUp6
230V
© SolarEdge
Concept of Operation
Concept_SectionHeader
© SolarEdge4242
1
9
10
2
39V
39V
1.0V
1.0V
1.0V
1.0V
39V
39V
~10V=
Safe voltage
10x Optimizer
0A
0A
0A
0A
VOC
Safety mode1V per Optimizer
“OFF”
SolarEdge System – Safety Mode
Concept_1
230V
Safe voltage
© SolarEdge4343
1
9
10
2
7.4A
28
0W
28
0W
28
0W
28
0W
31V
31V
38.0V
I
V
9
31
I
V
9
31
I
V
9
31
I
V
9
31
38.0V
38.0V
38.0V
7.4A
9A
9A
31V
9A
31V
9A
7.4A
~380V=
10x Optimizer
2800W
2800W / 380V = 7.4A
280W / 7.4A = 38V
230V
Fixed DCInput Voltage1-ph inverter = 350V1-ph HDwave = 380V3-ph inverter = 750V
Concept_2
SolarEdge System – Ideal System
© SolarEdge4444
40V
40V
20V
40V
7A
7A
20V
14
0W
7A
7A
1
9
10
22
80
W2
80
W2
80
W
31V
9A
31V
9A
31V
9A
~380V=
7
I
V20
2660W
2660W / 380V = 7A
140W / 7A = 20V
280W / 7A = 40V
10x Optimizer
230V
Fixed DCInput Voltage
SolarEdge System – Shaded Module
Concept_3
9x40V+1x20V= 380V
I
V
9
31
I
V
9
31
I
V
9
31
© SolarEdge4545
42.3V
42.3V
0.0V
42.3V
6.6A
0A
0V
0W
6.6A
6.6A
1
9
10
22
80
W2
80
W2
80
W
31V
9A
31V
9A
31V
9A
~380V=
10x Optimizer
2520W
2520W / 380V = 6.6A
SolarEdge System – Dead Module
280W / 6.6A = 42.3V
230V
Fixed DCInput Voltage
Concept_4
9x42.3V= 380V
I
V
9
31
I
V
9
31
I
V
9
31
I
V
00
© SolarEdge4646
Traditional PV system design
Option 1: SolarEdge Design Rules
Option 2: SolarEdge Site Designer
Option 3: 3rd Party Simulation Tools
Oversizing
Maximum String Current
System Design
Design_SectionHeader
© SolarEdge
Traditional PV system design
Design_SubHead_Traditional
© SolarEdge4848
Design steps
Determine string length:
Calculate Voc at min. temperature and Vmpp at max. temperate
Using calculated Voc, Vmpp and the inverter input voltage range, calculate min/max string length
Group modules into strings of permitted equal length
Design physical layout, considering shading and facets
Many design constraints that may limit installation area
Limited string length (number of modules)
All strings must match
Same string length
Same orientation (tilt + azimuth)
Same module type
Shading avoidance
Unmatched strings require multiple inverters or MPP trackers
Traditional Design Guidelines
Design_Traditional
© SolarEdge
Option 1:SolarEdge Design Rules
Design_SubHead_DesignRules
© SolarEdge5050
Find an Optimizer model, which is compatible with the modules.
Calculate the maximum module voltage (at lowest temperature) from the module datasheet values
Module+Optimizer compatibility can also be checked with the SolarEdge Site Designer
Module + Optimizer Selection
Design_Rules1
P300 P350 P500 P404 P405 P600 P700 P800P P800S
Compatible with module type 60-cell 60/72-cell 96-cell 60/72-cell Thin-film 2x 60-cell 2x 72-cell 2x 96-cellHigh Power & Bi-facial
Rated Input Power (@STC) 300W 350W 500W 405W 405W 600W 700W 800W 800W
Absolute Maximum Input Voltage (Voc at lowest temperature)
48V 60V 80V 80V 125V 96V 125V 83V 120V
MPPT Operating Range 8-48V 8-60V 8-80V 12.5-80V 12.5-105V 12.5-80V 12.5-105V 12.5-83V 12.5-120V
Maximum Input Current (ISC) 10A 11A 10.1A 10.1A 10.1A 10.1A 10.1A 14A 12.5A
Maximum Output Voltage 60V 60V 60V 85V 85V 85V 85V 85V 85V
Maximum Output Current 15A 15A 15A 15A 15A 15A 15A 18A 18A
New Products:P404 for short stringsP800p for 2x 95 cellP800s for high power and bi-facial
© SolarEdge5151
Manually Checking Compatibility
Electrical data (STC: 1000W/m², 25°C)
Power rating Pmpp 265Wp
Rated voltage Vmpp 30.7V
Rated current Impp 8.67A
Open circuit voltage VOC 38.1V
Short circuit voltage ISC 9.01A
Thermal data
Temp coeff. of ISC +0.04 %/°C
Temp coeff. of VOC -0.33 %/°C
Temp coeff. of PMPP -0.43 %/°C
Module datasheet:
Location: San Francisco
Minimum temperature: -5°CMaximum temperature: 40°C
Maximum voltage at lowest temperature
-30°C · -0.33 %/°C = 9.9%(30°C lower temp. causes 9.9% voltage increase)
38.1V + 9.9% = 41.87V(max. voltage reached at lowest temp temperature)
STC = 25°C30°C colder than STC ∆= -30°C15°C warmer than STC ∆= 15°C
Design_Rules_TempCalc1
© SolarEdge5252
Manually Checking Compatibility
Calculated numbers
VOC at lowest temp 41.87V
VMPP at lowest temp 33.74V
VMPP at highest temp 29.18V
Electrical data (STC: 1000W/m², 25°C)
Power rating Pmpp 265Wp
Rated voltage Vmpp 30.7V
Rated current Impp 8.67A
Open circuit voltage VOC 38.1V
Short circuit voltage ISC 9.01A
P300
Rated Input DC Power (@STC) 300W
Absolute Maximum Input Voltage(Voc at lowest temperature)
48V
MPPT Operating Range 8-48V
Maximum Input Current (ISC) 10A
Maximum Output Voltage 60V
Maximum Output Current 15A
Optimizer datasheet:Module datasheet:
Design_Rules_TempCalc2
© SolarEdge5353
When connecting 2 modules to 1 optimizer (P405,P600,P700,P800s,P800p),make sure the combined Voc or Isc don´t exceed the optimizer rating
2-to-1 Setup
Design_Rules_2to1-1
Max PSTC 405W
Max VDC 125V
Max ISC 10.1A
P405
PMAX 185W
VOC @ -20°C 34.4V
ISC 8.4A
Series Parallel
PMAX 370W 370W
VOC @ -20°C 68.8V 34.4V
ISC 8.4A 16.8A
Example 1:Low power crystalline modules
2x =
© SolarEdge5454
2-to-1 Setup
Design_Rules_2to1-2
Max PSTC 405W
Max VDC 125V
Max ISC 10.1A
Example 2:Thinfilm modules
2x =PMAX 145W
VOC @ -20°C 121.4V
ISC 2.2A
Series Parallel
PMAX 290W 290W
VOC @ -20°C 242.8V 121.4V
ISC 2.2A 4.4A
When connecting 2 modules to 1 optimizer (P405,P600,P700,P800s,P800p),make sure the combined Voc or Isc don´t exceed the optimizer rating
P405
Optimizer with dual inputs, branch cables or Y-adaptors
P405 and P800p optimizers are available with dual inputs
© SolarEdge5555
Min OPs/String Max OPs/String Pmax/String
1-phase P300, P350, P500 8 25 5,25 kW
P404, P405 6 25
3-phase P300, P350, P500 16 50 11,25 kW
P404, P405 13 50
P600 (≥SE15K), P700 (≥SE16K) 13 30
P800s (≥SE16K), P800p (≥SE16K) 12 30 13,50 kW
String A:
String B:
Each string has to follow one of these rules:
Only optimizers from the same row can be mixed within one string!
SolarEdge Design Rules
Design_Rules2
No limit per facet.Check SolarEdge Site Designer for
energy estimate.
© SolarEdge5656
The information about the string design rules can be foundin the optimizer datasheets:
SolarEdge Design Rules
Design_Rules2_fromDatasheet
© SolarEdge
Option 2:SolarEdge Site DesignerWhat’s Important
Design_SubHead_SiteDesigner_WhatsImportant
© SolarEdge5858
Edit Design
Design_SiteDesigner13
© SolarEdge5959
Design_SiteDesigner_Yield1
Yield Factor
© SolarEdge6060
Design rule P3001-ph: min 8 optimizers per string
East4x modules
with P300
West4x moduleswith P300
OP = 4
Design_SiteDesigner_Yield2
Yield Factor - Example
© SolarEdge6161
Design rule P3001-ph: min 8 optimizers per string
OP = 8
Design_SiteDesigner_Yield3
East4x modules
with P300
West4x moduleswith P300
Yield Factor - Example
© SolarEdge6262
Design rule P3001-ph: min 8 optimizers per string
OP = 8
Design_SiteDesigner_Yield4
East4x modules
with P300
West4x moduleswith P300
Yield Factor - Example
© SolarEdge6363
Design rule P3001-ph: min 8 optimizers per string
OP = 4
Design_SiteDesigner_Yield5
East4x modules
with P300
West4x moduleswith P300
Yield Factor - Example
© SolarEdge
Option 3:3rd Party Simulation Tools
Design_SubHead_3rdParty
© SolarEdge6565
Step 1: Define the PV layout in the 3D scene
Step 2: Partition the PV area into small “strings” the size one sub-module
Select “According to module strings” in the near shading dialog
Step 3: Design the inverters/strings in the system screen
For BOM list utilize SolarEdge site designer
PVsyst: Workflow
Download the PVsyst application note
Design_3rdParty_PVsyst
© SolarEdge6666
Step 1: Define the PV layout on the roof
Step 2: Select the correct power optimizer
Automatically assign power optimizers to modules
Step 3: Change the mismatch loss to 0% and run the simulation
For BOM list utilize SolarEdge site designer
PV*SOL: Workflow
Download the PVsol application note
Design_3rdParty_PVsol
© SolarEdge
Oversizing
Design_SubHead_Oversizing
© SolarEdge6868
Inverter DC/AC oversizing of up to 135% is allowed
No string oversizing allowed! Make sure that the string design rules are followed under all circumstances:
If more strings are necessary than inputs are available, use an external combiner box or Y-adaptors
Oversizing of power optimizers is not allowed
Oversizing
Min OP Max OP Pmax PDC / PAC
8 25 5,25kW 135%
Min OP Max OP Pmax PDC / PAC
8 25 5,25kW 135%
Design_Oversizing1
SE5000
2 x 11 x 250W = 5500W
SE5000
22 x 250W = 5500W
© SolarEdge6969
SE27.6KInverter over-sizing: up to 135% (37.25kWp DC)
Maximum string power: 11.25kW
String over-sizing of up to 13.5kW per string allowed, if:
P600 or P700 are used
AND 3 strings are connected to the inverter
AND Maximum power difference between strings: 2000W
Oversizing Exceptions
Design_Oversizing_Exceptions1
String 1: 13.5kW
String 2: 11.5kW
String 3: 12.0kW
2000W = Max. P difference
Design_Oversizing_Exceptions1
© SolarEdge
Maximum String Current
Design_SubHead_MaxStringCurrent
© SolarEdge7171
The maximum string current is calculated by dividing the strings module Wp by the nominal DC voltage of the inverter
Maximum String Current
1
102
80
W2
80
W
~380V=
10x280W = 2800W2800W / 380V
= 7.4A
Fixed DCInput Voltage1-ph inverter = 350V1-ph HDwave = 380V3-ph inverter = 750V
230V
Design_MaxStringCurrent
© SolarEdge
Installation
Installation_IntroPage
© SolarEdge7373
Installation
Communication Options
Installation Commissioning
Installation
Installation_SectionHeader
© SolarEdge7474
Do NOT leave open connectors exposed to water
Leave room for air ventilation (2,5cm)
Don´t forget the stickers!
Installation – What’s Important
Multi Contact MC4
Installation_Quick1
© SolarEdge7575
Max. length of string extensionfor ≤ SE17K: 300m or 2x150mfor ≥ SE25K: 700m or 2x350m
Check safety voltages
Keep inverter clearances
Installation – What’s Important
Installation_Quick2
© SolarEdge7676
Horizontal Mounting
Installation_MountInverter_Horizontal
3 phase inverters can be mounted almost horizontally
A minimum incline of 10° is needed
Min 10°
© SolarEdge7777
SE25K and larger:Can be ordered with an optional DC Safety Unit, which is mounted underneath the inverter
Inverter DC Connection
Installation_InverterDC_DCD
DC terminal blocks
Fuse holders* Surge protectors
Mechanical DC safety switch
* Note: Can be ordered with and without DC fuse holders
© SolarEdge7878
String Polarity
Installation_StringPolarity
+ +
- -
+
-?
?
© SolarEdge7979
Check String Voltage
1
9
10
2
10x Optimizer 10V ?
Installation_String1
© SolarEdge8080
String Voltage Is Too High
1
9
10
2
10x Optimizer 10V ?
37V
Installation_String2
© SolarEdge8181
1
9
10
2
10x Optimizer 10V ?
10
Installation_String3
9
8
String Voltage Is Too High
© SolarEdge8282
1
9
10
2
10x Optimizer 10V ?
Installation_String4
String Voltage Is Too Low
© SolarEdge8383
1
9
10
2
10x Optimizer 10V ?
Installation_String5
String Voltage Is Too Low
© SolarEdge8484
1
9
10
2
10x Optimizer 10V ?
0V
1V
1V
1V
Installation_String6
String Voltage Is Too Low
© SolarEdge8585
1
9
10
2
10x Optimizer 10V ?
Array 1: 9 optimizercorrect polarity → 9V
Array 2: 1 optimizerreverse polarity → -1V
Installation_String7
String Voltage Is Too Low
© SolarEdge8686
Before turning on the inverter, it needs to be activatedActivation ensures correct firmware, country and language settings.
Remove the activation card from the box
Verify that the serial number on the cardmatches the serial number on the inverter
Insert the activation card into the designated slotlocated on the back of the invertercommunication board
The slot is indicated by a label:
Inverter Activation
Installation_InverterActivation1
HDwave communication board
© SolarEdge8787
Turn on the AC
The LCD will indicate when activation is taking place and when it is completed
Do not press the inverter buttons during activation
Do not disconnect the AC power
If case the activation fails:
manual activation code is printed on the inverter’s specification label
or available from the SolarEdge support team
Inverter Activation
Installation_InverterActivation2
© SolarEdge8888
In order to assure the latest software version, you can update the inverter byrequesting an update file from the SolarEdge Support
Copy this .bsuf file onto an empty micro SD card
Switch OFF the ON/OFF switch and wait for Vdc to drop below 50V
Switch OFF the inverters AC breaker
Remove the activation card
Insert the micro SD card with the update file.Some inverters require a SD card adaptor
Turn the AC breaker back ON to install the update
Turn the ON/OFF switch back ON to start power production
Good Practice – Inverter Update
OR
Installation_InverterUpdate
HDwave communication board
© SolarEdge
Inverter ConfigurationOption 1: Four Buttons
Installation_SubHead_InverterConfig1
© SolarEdge9090
Push and hold the Enter key (3 ) for 5 seconds
Enter password – 12312312
You are now in the main settings menu
Use the buttons (1) / (2) to move the cursor up/down
Press Enter (3 ) to enter the menu you selected
Use (ESC) to go back to the previous menu
Setup Menu Navigation
Installation_InverterMenuNavigation
ESC 1 2 3a
2ESC 1 3a
© SolarEdge
Installation_SubHead_InverterConfig2
Inverter ConfigurationOption 2: Single LCD Push Button
© SolarEdge9292
Push and hold the LCD button for about 5 seconds
When this screen appears, release the button to enter the menu:
Inverter Configuration
LCD buttonON/OFF switch
Installation_InverterLCDMenu1
© SolarEdge9393
You can navigate the menu with short- and long-presses of the LCD button
a short-press will scroll down to the next menu option
a long-press (3 sec.) will enter the selected item
In order to move up one menu level or to exit the menu, choose the “Exit” option
All power production relevant settings (country, power control) are not accesible throughthe external LCD Button and must be configured with the internal push buttons
Inverter Configuration
Installation_InverterLCDMenu2
© SolarEdge
Communication Options
Installation_SubHead_Comm
© SolarEdge9595
Optional
ZigBee Wifi GSM Secondary RS485
Max. distance –~50m indoor~400m outdoor
Max. distance –~50m indoor~400m outdoor
Max. distance - 1000m
Built-In
Ethernet RS485
Max. distance - 100m Max. distance - 1000m
Communication Options
Installation_CommOverview
© SolarEdge9696
Communication Board
RS485RS485
Ethernet
Power control(GPIO)
Power control(GPIO)
RS485 termination switches
ZigBee/WiFi/RS485-E socket
Installation_CommBoard
© SolarEdge9797
Communication Board – HD Wave
RS485
RS485Ethernet
Power control(GPIO)
Power control(GPIO)RS485 termination switches
ZigBee/WiFi/RS485-E socket
Installation_CommBoard_onlyHDwave
GSM
Ethernet
© SolarEdge9898
It is advised to connect the communication during the initial inverterinstallation and not at a later stage
Identify disconnected or not working optimizers and modules
It allows SolarEdge Support to log into the system in case yourun into a problem and need remote assistance
Tips&Tricks: Connect Communication
Installation_GoodPractice_ConnectComm
© SolarEdge
Ethernet
Installation_SubHead_Ethernet
© SolarEdge100100
SolarEdgeMonitoring Portal
Ethernet Router
Ethernet
Ethernet cables are used to connect inverters to the SolarEdge Monitoring Portal through an Ethernet router and the Internet
CAT5/6 Ethernet cable up to 100m length
LAN is preconfigured by default
Ethernet Connection
Installation_Ethernet1_HDwave
© SolarEdge101101
Route the Ethernet cable through the cable gland
Plug the Ethernet cable‘s RJ45-plug into the RJ45-socket on the communication board
Ethernet Connection
Cable gland
RJ45 socket
slit forEthernet cable
Installation_Ethernet2
Cable gland
RJ45 socket
slit forEthernet cable
HD-Wave inverter
© SolarEdge102102
There are 2 color coding standards for ethernet cabling
Ethernet Cable Crimping
RJ45 pin T568-A standard T568-B standard
1 White/Green White/Orange
2 Green Orange
3 White/Orange White/Green
4 Blue Blue
5 White/Blue White/Blue
6 Orange Green
7 White/Brown White/Brown
8 Brown Brown
Installation_Ethernet3
© SolarEdge103103
The most simple and stable communication is achieved, by using direct Ethernet wiring between inverter and router.
When running an ethernet cable is not practical, we recommendusing SolarEdge wireless products (ZigBee, WiFi).
3rd party products (WiFi Extenders, PLC adaptors)may be difficult to configure, can cause connectionlosses and are not supported.
From our past experience PLC adaptors haveproven to be not reliable. They easily loose theirconnection in noisy grid conditions.
Tips&Tricks: Ethernet Connection
Installation_Ethernet4
© SolarEdge104104
The inverter is preconfigured to use the Ethernet port to connect to the monitoring server
By default DHCP is used to automatically retrieve an IP address from the router
To verify the settings or manually set a static IP:Select “Communication”
Verify “Server” is set to “LAN”
Enter the menu “LAN Conf”
Configure Ethernet
Installation_Ethernet5
© SolarEdge105105
Setting manual IP :
Exit menu
Verify <S_OK>
Static IP Configuration
Disable DHCP
Set according to your local network
Leave at default settings
Installation_Ethernet6
© SolarEdge106106
Exit the inverter’s settings menu by pushing the ESC button
Now keep pushing the green LCD button at the bottom of the inverter until you get to the “Server / Status” screen
Verify Communication
1) Ethernet cable
Status bits:1 – OK0 – not OK
2) DHCP IP
3) Ping to first router/switch
4) Ping to google.com
5) Ping to SolarEdge Server 1
6) Ping to SolarEdge Server 2
7) Ping to SolarEdge Server 3
8) Communication with SolarEdge Server
Communication with SolarEdge Server
Selected data output interface
All status bits OK
Installation_VerifyCommunication
© SolarEdge
RS485
Installation_SubHead_RS485
© SolarEdge108108
Connect multiple inverters (max. 32) with a RS485 bus
Four-wire twisted-pair cable up to 1000m
Only the master needs to be physically connected to the Internet
Slaves are preconfigured by default
RS485 Connection
Installation_RS485_1_HDwave
SolarEdgeMonitoring Portal
Ethernet Router
EthernetRS485RS485 RS485
MasterSlaveSlaveSlave
© SolarEdge109109
Connect the bus using the left RS485-1 port
Use a twisted pair for A and B
The termination DIP switch on the first andlast device of the bus need to be activated
RS485 Wiring
HD-Wave Communication Board
RS485-1 termination: move left switch up to activate
Installation_RS485_2_HDwave
RS485-1B A G
Terminated
RS485-1B A G
RS485-1B A G
RS485-1B A G
Terminated
RS485-1
B A G
© SolarEdge110110
Enter the master inverter’s main settings menu
Select “Communication”
Select “RS485-1 Conf”
Set “Device Type” to SolarEdge <SE> (default)
Set “Protocol” to Master <M>
Select “Slave Detect” and confirm (select yes)After the detection has finished the display shouldshow you the correct number of connected slaves
Note: The slaves do not need to be reconfigured
RS485 Master Configuration
Installation_RS485_3
© SolarEdge
ZigBee
Installation_SubHead_ZigBee
© SolarEdge112112
ZigBee Home Gateway Kit:1x ZigBee Home Gateway
1x ZigBee Slave Kit (ZigBee card, antenna, mounting bracket, rf cable)
Zigbee Home Gateway Kit
Installation_ZigBee1_HDwave
Installed inside inverter
© SolarEdge113113
Up to 15 devices can be connected to a single ZigBee Gateway
ZigBee Slave Kit:ZigBee card, antenna, mounting bracket, rf cable
Additional Slave Units
Installation_ZigBee2_HDwave
© SolarEdge114114
The repeater will be installed between the inverters and the home gateway in order to extend the ZigBee range
The ZigBee Repeater does not require a specific configuration
It will be detected and indicated like other ZigBee slaves (as inverters) by the ZigBee Home Gateway
Extending the ZigBee Range
Installation_ZigBee3_HDwave
© SolarEdge115115
Turn the inverter AC power OFF and wait 5 minutes
Connect the antenna to the mounting clip
Attach the mounting clip with the antenna vertically to the top of the inverter. You may attach the clip to the heat sink fins or the side of the inverter
Open the inverter cover and insert the antenna cable through the cable gland located at the bottom of the inverter.Remove the rubber seal and push thecable trough the slit in the rubber seal.
Tighten the cable gland and make sure the rubber seal is inserted correctly.
ZigBee Slave Kit Installation
Cable gland
slit forantenna cable
Installation_ZigBee5
© SolarEdge117117
Connect the antenna cable to the ZigBee card
Insert the ZigBee card in its place on the communication board. The antenna cable connector should be facing to the right
Close the inverter cover and turn the inverter AC power ON
ZigBee Slave Kit Installation
Antenna cable
ZigBee card
Installation_ZigBee6_DIGI
© SolarEdge118118
Connect the Home Gateway to antenna, Ethernet and power
Make sure that the antenna is always vertically oriented
ZigBee Home Gateway Installation
Wall mount option
S_OK LED
Link LED
Configuration button
Signal strength LEDs
Ethernet portPower LED
USB / Power
Installation_ZigBee7
© SolarEdge119119
Press the configuration button on the home gateway for 5-10 seconds and release the button after all LEDs have turned on
The gateway will starts discovering the slave device(s)
The device discovery may take 2-3 minutes, during which all the LEDs blink , In addition the signal strength LEDs will also light up to indicate the signal strength of the ZigBee card
ZigBee Home Gateway Installation
Configuration button
Signal strength LEDs
Installation_ZigBee8
© SolarEdge120120
Verify that the S_OK LED is ONThis indicates that the communication with the SolarEdge server is established (may take up to five minutes)
Verify that the yellow LED (Link) blinks and indicates the correct number of slaves1 Slave: ...
2 Slaves: ...
Verify that <S_OK> is presented on each of the inverter LCD(s)
ZigBee Link Verification
Installation_ZigBee9
© SolarEdge
Wi-Fi
Installation_SubHead_Wifi
© SolarEdge122122
Wi-Fi KitWi-Fi card
Antenna, mounting bracket, RF cable
Supported standards: 802.11b/g/n
Supported security: WEP, WPA-PSK, WPA2-PSK
Wi-Fi Kit
* Not supplied by SolarEdge
Wi-Fi router*
Installation_Wifi1_HDwave
Installed inside inverter
SolarEdgePortal
© SolarEdge123123
Mount the antenna on the inverter and run the cable through the cable gland
Connect the antenna cable to the Wi-Fi card
Insert the Wifi card in its place on the communication board
Close the inverter cover and turn the inverter AC power ON
Wi-Fi Kit Installation
Cable gland
slit forantenna cable
Antenna cable
Wi-Fi card
Installation_Wifi3
© SolarEdge124124
Enter the communication menu andchange “Server“ to “Wi-Fi“
Enter the “Wi-Fi Conf“ menu:Use “Scan Networks“ to select a Wi-Fi network and manuallytype in the network key/password
Use “WPS mode“ if you have a WPS capable Wi-Fi router. When the display shows „waiting“, push the WPS button on the router.Network and network key are set automatically.
Verify the connection with the communication status screen
Wi-Fi Configuration
Installation_Wifi4
© SolarEdge
GSM
Installation_SubHead_GSM
© SolarEdge126126
GSM KitGSM module
Antenna, mounting bracket, RF cable
firmware upgrade card
GSM Kit
Cellular network
SolarEdgeMonitoring Portal
Installation_GSMkit_1_HDwave
Installed inside inverter
© SolarEdge127127
2 modes are supported:Low bandwidth
Connects once every 4h
Measurements taken every 15min
Supports only single inverter
3G GSM Micro SIM card requiredwith data and SMS capability
GSM Kit
High bandwidth Constantly connected
Measurements taken every 5min
Supports multiple inverters (max. 32)
MB/month
per Inverter 2.6
per Optimizer 0.05
per Meter 1.3
per Battery 1.2
MB/month
per Inverter 7.8
per Optimizer 0.15
per Meter 3
per Battery 3
Installation_GSMkit_2
© SolarEdge128128
Connect the antenna to the mounting clip
Attach antenna to heat sink or side of inverter
Antenna must be vertical
Feed the antenna cable through the cable gland.Remove the rubber seal and push thecable trough the slit in the rubber seal.
Tighten the cable gland and make surethe rubber seal is inserted correctly.
GSM Kit - Installation
Cable gland
slit forantenna cable
Installation_GSMkit_3
© SolarEdge129129
Mount plastic holder with the supplied screw
Install the GSM module into its socket
Connect antenna to the antenna connector and secure with cable tie
Install SIM card
GSM Kit - Installation
Installation_GSMkit_4
GSM module
Screw
Plastic holderSIM card slot
Cable tie
Antennaconnector
© SolarEdge130130
Enter the inverter’s main settings menu
Select “Communication”
Select “Server”
Choose option “Cellular”
Go back to “Communication” and select “Cellular Conf”
Enter the configuration from the cellular network provider:APN, Username*, Password*, PIN*(*=leave empty if not provided)
It is required that you choose a data plan (high or low bandwidth)Note: Changing from “Low BW” to “High BW”requires contacting SolarEdge Support
GSM Kit - Configuration
Installation_GSMkit_5
© SolarEdge131131
After exiting the configuration menu, check the communication status screen
GSM Kit - Verify Connection
Installation_GSMkit_6
ID of GSM card
Server Setting“Cell” port used to send out data
Server confirmationData was received by serverand confirmed
Signal strength
Name ofcell network
© SolarEdge
RS485 Expansion Kitfor Additional RS485 Port
Installation_SubHead_RS485-E
© SolarEdge133133
Allows to extend inverter or CCG with additional RS485 portConnect meter or data logger when using multiple inverters
RS485 Expansion Kit
Installation_RS485-E_1_HDwave
SolarEdgeMonitoring Portal
Ethernet Router
Ethernet
RS485-1RS485-1
MasterSlaveSlave
RS485-E
Electricity meter
RS485 expansion moduleinstalled inside inverter
© SolarEdge134134
RS485-1RS485-1RS485-1
Allows to extend inverter or CCG with additional RS485 portEnables daisy-chaining of RS485 buses for large installations
RS485 Expansion Kit
Installation_RS485-E_2
SolarEdgeMonitoring Portal
Ethernet Router
Ethernet
RS485-1RS485-1
MasterSlaveSlave
RS485 expansion moduleinstalled inside inverter
RS485-1
Slave
MasterSlaveSlaveSlave
RS485-E
© SolarEdge135135
Maximum number of devices per RS485 bus: 32
Maximum number of nested RS485 buses: 16
RS485 Expansion Kit - Limitations
Installation_RS485-E_3
Ethernet
Max. 16 busesMax. 1000m
RS485-1
RS485-E
Max. 32 devicesMax. 1000m
© SolarEdge136136
Insert the RS485 expansion module on the communication boardThe terminal blocks should be facing to the right
The holes in the communication board can be used to secure the cable
Termination of first and last device using termination resistor switches
RS485 Expansion Kit - Installation
Installation_RS485-E_4
RS485 expansion card
Twisted-pair cable
Cable ties
Termination resistorswitches
Terminal blocks
© SolarEdge137137
Enter the inverter’s main settings menu
Select “Communication”
Select “RS485-E Conf”
In order to enable the RS485 module,change “NO” to “YES” and confirm
In the following screen you canchange the RS485-E settingsaccording to your needs
RS485 Expansion Kit - Configuration
Installation_RS485-E_5
© SolarEdge138138
Example configuration for multiple inverters and SolarEdge Modbus Meter
RS485 Expansion Kit - Example
Installation_RS485-E_6
SolarEdgeMonitoring Portal
Ethernet Router
Ethernet
RS485-1RS485-1
MasterSlaveSlave
RS485-E
Electricity meter
RS485-1 Conf:
RS485-E Conf:
RS485 expansion moduleinstalled inside inverter
© SolarEdge139139
RS485-1RS485-1RS485-1
Example configuration for daisy-chaining RS485 buses
RS485 Expansion Kit - Example
Installation_RS485-E_7
Ethernet Router
Ethernet
RS485-1RS485-1
MasterSlaveSlave
RS485-1
Slave
MasterSlaveSlaveSlave
RS485-E
RS485 expansion moduleinstalled inside inverter
RS485-1 Conf:
RS485-E Conf:
Communication:
© SolarEdge140140
RS485-1RS485-1RS485-1
Example configuration for daisy-chaining RS485 buses
RS485 Expansion Kit - Example
Installation_RS485-E_8
Ethernet Router
Ethernet
RS485-1RS485-1
MasterSlaveSlave
RS485-1
Slave
MasterSlaveSlaveSlave
RS485 expansion moduleinstalled inside inverter
RS485-E
RS485-1 Conf:
RS485-E Conf:
Communication:
© SolarEdge
Installation Commissioning
Installation_SubHead_Commissioning
© SolarEdge142142
Check the correct connection of the AC wires
Check the correct connection of the DC connectors
Check the correct connection of the communication cables
Close the inverter cover
Do not damage the communication cables when closing cover!
Make sure the latch at the bottom of the inverter goes into the cut out on the cover
Tighten all 6 Allen screws in the shown sequenceHD-Wave inverters require 3Nm
All other inverters require 9Nm
Commissioning the Installation
1
Installation_Commissioning1
2
6
4
3
5
© SolarEdge143143
This process “pairs” between each inverter and its connected power optimizers
Follow this process during the initial installation and in case the string configuration changes (optimizers added, replaced,...)
Press and hold down the inverter LCD / OK button for about 10 sec
Pairing Process
LCD button
Installation_Commissioning2
OK button
© SolarEdge144144
Turn the inverter ON/OFF switch to ON
The pairing process will start
Pairing Process
ON/OFF switch
Continue to hold for 5 seconds
Installation_Commissioning3
ON/OFF switch
© SolarEdge145145
Power Production Verification
AC output voltage
DC input voltage
for 1-ph inverters = 250-450Vfor 3-ph inverters = 650-850V
AC output power
Server connection - OK
“S_OK “ appears when a connection to the monitoring server is established
I/O – switch positionThis will show the number ofoptimizers found today
This will show the number ofoptimizers ever found
Installation_Commissioning4
© SolarEdge146146
The pairing process requires active optimizers (sunlight on modules)
If the installation is finished after sunset, pairing can only be done the next morning
Pairing can be done remotely through the monitoring portal:
Turn on all circuit breakers
Make sure the inverter has a working internet connection (S_OK)
Turn the inverters ON/OFF switch to ON when leaving the site
After setting up the monitoring site, you can pair the inverter byright-clicking the inverter in the layout view and selecting“Choose Operation” – “Pair”
30min after the pairing completed, refresh your browser window
Tips&Tricks: Remote Pairing
ON/OFF switch
Installation_RemotePairing
© SolarEdge
Self-consumption&
Feed-in Limitation
SmartEnergy_SectionHeader
© SolarEdge148148
Meter Installation
SmartEnergy_MeterTypes
measurements
Loads
Grid
Inverter
Meter option A:SolarEdge Modbus meter
Current transformers
Meter option B:3rd party S0-meter
SolarEdge S0 adapter cable
Direct data connection through RS485
High accuracy, fast response time
Can utilize existing S0-meters
Lower accuracy
© SolarEdge149149
Meter Location
measurements
Loads
Grid
Inverter
measurements
Export + Import meter
Consumption meter
SmartEnergy_MeterLocation
© SolarEdge150150
SolarEdge Modbus meterOne current transformer (CT) per phase
CT models (rated RMS current): 50A, 100A, 250A, 1000A
AC inputs for voltage measurements
RS485 bus connection
SolarEdge Modbus Meter
SmartEnergy_MeterTypes_WattNodeOnly
RS485
Loads
Grid
Inverter
© SolarEdge151151
The SolarEdge meter allows mounting using 2 screws or a DIN rail
Remove terminal blocks to access mounting holes
Use mounting holes to: mount meter to wall
mount meter to the DIN rail adapters
Mounting Meter
Mounting hole
beneath terminal block
Mounting hole
beneath terminal block
SmartEnergy_WattNode_Mounting
© SolarEdge152152
Meter Wiring
AC voltagemeasurements
SmartEnergy_WattNode_Wiring1ph_ROW
RS485 to inverter
L1
Ground
N
Jumper wires
BA
G
Product change:Meters with a black/white label have a changed RS485 pinout, now matching the inverter pinout.Now B-A-G instead of previous A-B-C
Grid
Current transformer Arrow has to point toward the grid
Loads
Inverter
Verify DIP switches areset to 0100 0000
© SolarEdge153153
Meter Wiring
AC voltagemeasurements
SmartEnergy_WattNode_Wiring3ph
L1
L2
L3
Ground
N
BA
G
Current transformer Arrow has to point toward the grid
Verify DIP switches areset to 0100 0000
Product change:Meters with a black/white label have a changed RS485 pinout, now matching the inverter pinout.Now B-A-G instead of previous A-B-C
Grid
RS485 to inverter
Loads
Inverter
© SolarEdge154154
Meter
SolarEdge Meter Installation
SmartEnergy_WattNode3
RS485-2RS485-1
Meter
RS485-ERS485-1
Multiple inverters (with RS485 expansion kit):
Multiple inverters (with Control&Communication Gateway):
© SolarEdge155155
ConfigurationGo to the “Communication“ menu
Enter the “RS485-X“ menu(X = the RS485 port, where the meter is connected)
Change “Device Type“ to “Multi Devices“ (MLT)
SolarEdge Meter Installation
SmartEnergy_WattNode4
© SolarEdge156156
ConfigurationAccess “Meter 1“ to enter the meter information
SolarEdge Meter Installation
“MTR” for Revenue Meter
“WN” for SolarEdge Modbus Meter
According to CT current rating
According to meter locationUsually “Export+Import”or „Consumption“
Set to “2”
SmartEnergy_WattNode5
© SolarEdge157157
Verifying RS485 setupExit the configuration menu
Push the LCD-button several times until you see the following screen:
Continue to the following status screens:
SolarEdge Meter Installation
Successfully communicating metering devices
“Device type” = MLT (Multi Devices)
Verify “OK”
SmartEnergy_WattNode_Verify
Verify “OK”
Number of configured devices
© SolarEdge158158
Meter option B:S0-meter
SolarEdge S0 adapter cable
S0 Meter Installation
S0
Inverter
S0-meter
Loads
S0 adapter cable
Connects to S0 meter
Connects topower control port (RRCR)
Meter has to beinstalled to count the energy fed into the grid
Max. 50m
SmartEnergy_S0_1
© SolarEdge159159
Multiple inverters:
S0 Meter Installation
S0-meter
S0 interface cableRS485-1
SmartEnergy_S0_2
© SolarEdge160160
ConfigurationGo to the „Communication“ menu
Enter the „GPIO Conf“ menu
S0 Meter Installation
“MTR” for meter
S0 meter configuration
According to meter specifications
Meter location(usually “Feed-In” or “Consumption”)
SmartEnergy_S0_3
© SolarEdge
Dynamic Power Limitation
PowerLimit_SectionHeader_Dynamic
© SolarEdge162162
Go to the “Power Control“ menu
Enter the “Energy Manager“ menu
Select “Limit Control“
Export Limitation
Set to “Feed-in Ctrl”
Set limit in kW
“Total” or “Per Phase”(“Per Phase” will limit each individual phase to 1/3 of the total plant limit)
SmartEnergy_Limit_ExportLimit
© SolarEdge163163
Verifying Meter Setup
Push the LCD-button several times until you see the following screen:
Continue to the following status screen:
In a life system, you should see this numberchanging, when the load changes
Power controlled from “remote” meter
Currently set maximum power
Power production
SmartEnergy_Limit_Verify
© SolarEdge
Static Power Limitation
PowerLimit_SectionHeader_Static
© SolarEdge165165
Enter the „Power Control“ menu
There are several options tocontrol the inverter‘s power output.
„Grid Control“ needs be enabledin order for the reactive and activepower control options to become available
Power Limitation Options
PowerLimit_Intro
© SolarEdge166166
Enter the „Active Pwr Conf.“ menu
The „Power Limit“ setting allows to limit the inverters powerproduction according to a percentage of the inverter‘s maximum AC power output.
e.g. limit SE6000 to 5.5kW 5500W / 6000W = 91%
The „Current Lim“ settings allow to limit the AC output current of the inverter
Active Power Limit
PowerLimit_ActivePLimit
© SolarEdge167167
Enter the „Reactive Pwr Conf.“ menu
According to the grid requirementsyou can choose between severaldifferent reactive power „Modes“
The default is „CosPhi“ with a valueof 1.000
Reactive Power Limit
PowerLimit_ReactivePLimit
© SolarEdge
Remote Power Limitation
PowerLimit_SectionHeader_Remote
© SolarEdge169169
The RRCR (Radio Ripple Control Receiver) interface allows to control the inverter‘spower production through 4 digital inputs.
In most cases you will be interfacing the inverter with 4 relay contacts like this:
RRCR Configuration
PowerLimit_RRCR1
RRCRInputs
NC NC L1 L2 L3 L4 G V
+5V
1 2 3 4
RRCRInputs
© SolarEdge170170
Power = 30%
CosPhi = 1.0
L1
Enter the “RRCR Conf“ menu
Enable the interface
“Set Values“ allows to map the powerlimitation according to the RRCR inputs
The default is:L1=0%, L2=30%, L3=60%, L4=100%
RRCR Configuration
L2
L3L4
PowerLimit_RRCR2
© SolarEdge171171
After exiting the configuration menu,check the power control status screen
Power Limitation Status
power produced right now
CosPhi setting
Currently set power limitIf no limit is set, inverter‘s max AC power is displayed
Local: power limit according toinverter settings
Remote: power limit controlled by external device (RRCR, Meter)
PowerLimit_Status
© SolarEdge
3rd Party Datalogging(SunSpec / Modbus)
Datalogger_SectionHeader
© SolarEdge173173
With RS485 expansion module
With Control&Communication Gateway
RS485 Connection Options
Datalogger_ConnectionOptions
Ethernetup to 100mRS485-1
Master
RS485-2Slave
up to 1km
3rd partySunSpec datalogger
(Master)
Router InternetInternet
Ethernet
RS485-1RS485-1
MasterSlaveSlave
RS485 expansion moduleinstalled inside inverter
RS485-E
Router Internet
3rd partySunSpec datalogger
(Master)
RS485-1RS485-1
SlaveSlaveSlave
Slave
© SolarEdge174174
When connecting a 3rd party data logger to a RS485 ports the first and last device on the RS485 bus needs to be terminated!
RS485 expansion module:
Control & Communication Gateway:
RS485 Datalogger Wiring
Datalogger_Wiring1
G B A
RS485-1
G B A
RS485-2
SW1SW2
Termination resistor switches
RS485-2 port
RS485-1 port
RS485 expansion cardTermination resistorswitches
© SolarEdge175175
SolarLog
SolarLog
SolarLog example:
Datalogger Wiring
Datalogger_Wiring2
SolarEdgeRS485
SolarLogRS485
Pin B Pin 4
Pin A Pin 1
Pin G Pin 3
SolarEdgeRS485
MeteocontrolRS485
Pin B Pin B
Pin A Pin A
Pin G Pin GND
RS485-1B A G
RS485-1B A G
RS485-1B A G
Terminated
Meteocontrol
Terminated
RS4
85
-E
G
A
B RS4
85
4
1
3Term
inat
ed
© SolarEdge176176
All SolarEdge devices, that are directly connected to a 3rd party data logger need to have the respective RS485 port configured to SunSpec protocol.
Each SolarEdge device needs to be configured with a unique Device ID (1-247)
Configuration
Device Type = Non-SE Logger
Protocol = SunSpec
Datalogger_Configuration
Default Baud Rate = 115200
© SolarEdge177177
The SunSpec protocol only supports inverter level data.For additional access to module level data it is advised to connect the inverters / the CCG to the internet in order to utilize the SolarEdgeMonitoring portal.
A detailed list of the accessible information through various MODBUS registers can be found here: http://www.solaredge.com/files/pdfs/sunspec-implementation-technical-note.pdf
It is also possible to control the inverters active and reactive power production through a connected 3rd party data logger.For details, please contact the manufacturer of the data logger.
Available Data
Datalogger_AvailableData
© SolarEdge
Accessory Devices
Accessories_SectionHeader
© SolarEdge179179
Control & Communication Gateway
CommunicationForwarding of performance data via Ethernet, RS485, ZigBee (optional), WiFi (optional)
Metering Enables measuring a sites electricity consumption
SensorsSupports up to 3 analog environmental sensorsA selection of sensors is available through SolarEdge
Control Power reduction interface for inverter’s power control
Example:Analog Sensors Connection
Accessories_CCG1
RS485RS485RS485Ethernet
up to100m Router Internet
Ambienttemperature
IrradianceSensor
Moduletemperature
up to 1km
© SolarEdge180180
Control & Communication Gateway:
Any sensor with the above output range can be used
A selection of sensors can be purchased through SolarEdge:Direct Irradiance
Ambient temperature
Module temperature
Wind velocity
Sensors
Analog Sensor Inputs Range Accuracy Resolution
Input 1 0-2V or 0-10V
+/- 1%f.s.
10-bitInput 2 0-20mV or 0-2V
Input 3 -20mA – 20mA
A list of supported devices can be found at:http://www.solaredge.com/articles/se-supported-devices
Accessories_CCG2
© SolarEdge
Monitoring
Monitoring_SectionHeader_Monitoring
© SolarEdge
Dashboard
Monitoring_SubHead_Dashboard
© SolarEdge183183
This screen is available, when a Control & Communication Gateway is connectedto supply the needed irradiance and temperature measurements
Dashboard - Overview
Monitoring_Dashboard3
PerformanceRatio
© SolarEdge
Layout
Monitoring_SubHead_Layout
© SolarEdge185185
Layout - Device Information
1. select components
3. additionalinformation
Monitoring_LayoutDataTable
2. click for additional information
© SolarEdge186186
You can view additional inverter information and perform certainoperations by right clicking on the inverter
Layout - Inverter
Inverter informationRemote view of inverter LCD
Show inverter graphsTroubleshoooting operations
Monitoring_LayoutInverter1
© SolarEdge187187
Layout - Inverter Info
General:- Serial number- Model- Firmware versions- Country setting- Inverter status- Measurements
Phase MeasurementsPer phase:- Active power- Cos Phi- AC current- AC voltage
System data
Monitoring_LayoutInverter2
© SolarEdge188188
Layout - Inverter Info
OperationsShows if any troubleshooting operations (remote pairing, remote reset)are still in progress
Running operations
Monitoring_LayoutInverter3
© SolarEdge189189
Layout - Inverter Info
Remote view of inverter LCD
Device screen
Remote LCD buttonPush once to activate displayPush again to scroll throughstatus screens
Monitoring_LayoutInverter4
© SolarEdge190190
Layout - Inverter Info
List of inverter errors:- Error code number- Error quantity- Error description- Last occurrence of error
Errors
Monitoring_LayoutInverter5
© SolarEdge191191
You can perform certain troubleshooting operations by right clicking on the inverter and selecting „Choose Operation“
Layout - Inverter Operations
PairRemote pairing of inverterON/OFF switch must be in ON positionOnly perform during day-time
ResetRemote restart of inverter
Monitoring_LayoutInverter6
© SolarEdge
Admin
Monitoring_SubHead_Admin
© SolarEdge193193
Energy ManagerStorEdge settings
Admin
Site DetailsLocation, site image,public site, kiosk display, etc.
Physical LayoutCreating and editing the physical layout
OwnersManage and add owners
Revenue calculationFeed-in-tariff, flat rate, time-of-use
Monitoring_AdminOverview
PerformancekWh/kWp, estimated energy
Logical LayoutAdding and replacingsystem components
© SolarEdge194194
Public Site - Setup
Choose a name
Choose between:- Dashboard only- Dashboard and Layout
Link for direct access
EnablePublic mode
Monitoring_PublicSite1
1.
2.
© SolarEdge195195
Public SitesClick here
www.solaredge.com
Public sites will appear here
Monitoring_PublicSite2
© SolarEdge196196
Kiosk Site - Setup
Choose a name
Link for direct access
EnableKiosk mode
1.
2.
Monitoring_KioskSite1
© SolarEdge197197
Use the link from the kiosk setup to access the kiosk mode
This screen is automatically refreshed
Kiosk Site - View
Monitoring_KioskSite2
© SolarEdge198198
„Logical Layout“ allows you toadd components
enable/disable components
update serial numbers of changed components
set kWp per inverter
Logical Layout
Monitoring_Admin_LogicalLayout
© SolarEdge199199
For the correct calculation of the kWh/kWp values in siteswith multiple inverters it is necessary to define the module power in kWp, that is connected to each inverter
Click on the site name
Set each inverters kWp DC according to the number of connected modules
Logical Layout
Monitoring_Admin_LogicalLayout_kwhkwp
© SolarEdge200200
Admin – Physical Layout
Upload “Site-Mapper”-file
Create new physical layout
Edit draft layout
Edit published layout
Delete layout
Monitoring_Admin_PhysicalLayout
© SolarEdge201201
Layout Editor
Find more information in our YouTube channel:Physical Layout Editor - Part I - Residential systems and basic capabilitiesPhysical Layout Editor - Part II - Commercial systems and advanced capabilities Play
Monitoring_LayoutEditor
© SolarEdge202202
Dashboard Layout Charts Reports Alerts Admin
Full access
Dashboard& Layout
Dashboard only
Admin – Owners
Monitoring_Owners
© SolarEdge203203
The first account created by registering on our website,represents the highest level account
Sub-accounts (if needed) must be created by this master account
Sites and owners can be created by either the master account or a sub-account
User Hierarchy
Installer
owner A
Site A
Site B
Installer Headquarter
ManagerRegion-East
Site C
Site D
ManagerRegion-WestSite A
Site B
Site C
owner B
owner C1
owner C2
Monitoring_UserHierarchy1
© SolarEdge204204
There are 2 different types of sub-accounts„New Users“ have access to the same sites as the master account
„New Installers“ have access only to the sites they created.The master account has access to all sites
Sub-accounts
Site A
Site B
Headquarter
New InstallerA
Site C
Site D
New InstallerB
Site A
Site B
Headquarter
Site C
Site D
New User BNew User A
Monitoring_UserHierarchy2
© SolarEdge205205
“New User”
Dashboard Layout Charts Reports Alerts Admin
Account Manager
Account Engineer
Account Site Viewer
Monitoring_UserHierarchy3
1.
2.
3.
4.
5.
© SolarEdge206206
“New Installer”
1.
Monitoring_UserHierarchy4
2.
3.
4.
5.
© SolarEdge
Account Level Reports
Monitoring_SubHead_AccountLevelReports
© SolarEdge208208
Allows the creation of reports for all/specific sites of the account
Account Level Reports
Monitoring_AccountLevelReports1
© SolarEdge209209
Monitoring API
Monitoring_API1
The Monitoring API allows external read-only access to data from the SolarEdgeMonitoring Portal.
Site level API access can be enabled from the „Admin“ menu,under „Site Details“:
User level API access can enabled under „My account“ – „Company Details“
As the technical integration of the API into an existing websiteis quite complicated, please check the API guide for details.
API Guide
© SolarEdge
Remote System Checkup Procedure
Monitoring_SubHead_RemoteCheckup
© SolarEdge211211
Document the status before/after the pairing procedure:Write down number of communicating optimizers(„last measured“ column in the table below the layout)
To perform the pairing (best around peak-time) right-click on the inverterand select „Choose Operation“, „Pair“
30min after pairing, refresh your browser window
Verify that no optimizers lost their communication
Note: Remote Pairing
13:00
Monitoring_RemoteCheckup_PairingDisclaimer
© SolarEdge212212
Site was created, but did not send any data, yet:
Site was communicating, but is currently not communicating:
Site has one or more „low“ alerts open: (single panel)
Site has one or more „medium“ alerts open: (single panel or string)
Site has one or more „high“ alerts open: (inverter/string not producing)
Site List Information
Monitoring_RemoteCheckup_SiteList1
© SolarEdge213213
Not all issues will trigger an alert.
In those cases you can look at kWh / kWp ratio compared to sites nearby.
Note: Different orientations and shading scenarios will also affect this ratio
Finding Sites with Issues
21.12 / 9.71 = 2.17
11.76 / 5.2 = 2.26
9.31 / 5.2 = 1.79
9.2 / 4.16 = 2.21
?
Monitoring_RemoteCheckup_SiteList2
© SolarEdge
Step 1) Check Inverter Level
1a) Inverter Communicating?1b) Inverter Producing?1c) Inverter Underperforming?
Monitoring_SubHead_RemoteCheckup_InverterLevel
© SolarEdge215215
How to identify?
If the „No data from Inverter“ alert rule is enabled:
Step 1a: Inverter Communicating?
Monitoring_RemoteCheckup_1a_1
not communicating OR not producing
© SolarEdge216216
Was the inverter previously replaced without updating theserial number in the monitoring?
Go to „Admin“ – „Logical Layout“ to correctthe serial number of the swapped inverter
Contact the customer to check:
If the inverter is on (push LCD button)
Inverter´s AC is turned ON
Internet connection is working
Inverters system status screen is showing „S_OK“
If „S_OK“ is showing, but the monitoring is not showing data from this inverter contactSolarEdge
If „S_OK“ is not showing, check the inverters communication status screen for details on thecommunication state
Step 1a: Inverter Communicating?
Monitoring_RemoteCheckup_1a_3
How to troubleshoot!
© SolarEdge217217
Step 1b: Inverter Producing?
Monitoring_RemoteCheckup_1b_1
How to identify?
not communicating OR not producing
not producing!communicating
© SolarEdge218218
≈ 750V
Check the inverters DC voltage in the table below the layout
If Vdc = safety voltage, check:
ON/OFF switch is in the ON position
System is paired? -> re-pair!
If Vdc is higher than „Vdc nominal“ for longperiods of time:
check in the „Layout“ for inverter errors
check if the inverter displays an error
Step 1b: Inverter Producing?
Monitoring_RemoteCheckup_1b_2
How to troubleshoot!
inverterDC voltage
≈ 880V
= nominal voltage3-phase inverter
= stuck at startupvoltage due to error
© SolarEdge219219
Step 1b: Inverter Producing?
Monitoring_RemoteCheckup_1b_3
How to troubleshoot!
Check if the design is according to SolarEdge design rulesIf less than the minimum number ofoptimizers are installed, it is possible, that the inverter does not start updue to not enough DC voltage. Fix the design and re-pair the system.
Check the inverter for errorsRight-click on the inverter in the layout, select „Info“ and check „System data“and „Errors“ for possible error messages.AC voltage & AC frequency errors can bedue to a wrong country setting of theinverter
© SolarEdge220220
Step 1c: Inverter Underperforming?
?
Monitoring_RemoteCheckup_1c_1
How to identify?compare between inverters:
21.12 / 9.71 = 2.17
11.76 / 5.2 = 2.26
9.31 / 5.2 = 1.79
?
compare between sites:
Note: Make sure to understand the shading & orientationof a system before judging its performance
© SolarEdge221221
Select a sunny day, when checking a system!This makes finding issues much easier.
Step 1c: Inverter Underperforming?
Monitoring_RemoteCheckup_1c_2
How to identify?
© SolarEdge222222
AC clipping can be due to:undersized inverter (unless intended, install larger inverter)
smart energy management limiting the output (correct system behaviour)
overheating (clean fan/heatsink, check clearances)
a technical / configuration issue (contact SolarEdge)
Step 1c: Inverter Underperforming?
Monitoring_RemoteCheckup_1c_3
How to troubleshoot!
Check for power clipping in the inverters AC power curveCheck inverters DC voltage for verification (DC well above nominal voltage)
inverterDC voltage
inverterpower
© SolarEdge223223
In the layout, right-click onthe inverter and select „info“.Check the „Errors“ tab.
Check inverters display for error code
Step 1c: Inverter Underperforming?
Monitoring_RemoteCheckup_1c_4
How to troubleshoot!
Power curve looks scattered despite perfectly sunny conditionsThe inverter might be shutting down due to an error.
© SolarEdge224224
Step 1c: Inverter Underperforming?
Monitoring_RemoteCheckup_1c_5
How to troubleshoot!
Inverter produces a lot less than other inverters on sitePossibly a problem with one of the inverter‘s strings. (Verify later in step 2)
inverterpower
© SolarEdge
Inverter Examples
Monitoring_SubHead_RemoteCheckup_InverterExamples
© SolarEdge226226
Inverter Example 1
Monitoring_RemoteCheckup_InverterExample1_1
Underperforming string?
© SolarEdge227227
Inverter Example 1
Switching the timeframe shows that all modulesmproduce roughly the same
Monitoring_RemoteCheckup_InverterExample1_2
© SolarEdge228228
Inverter Example 1
By looking at the module power charts, we can see thatthe arrays are set up in an east/west configuration
Monitoring_RemoteCheckup_InverterExample1_3
Layout viewat 10:30am
© SolarEdge229229
Inverter Example 2
Inv 13 underperformingfrom 14:00 until 17:00
Monitoring_RemoteCheckup_InverterExample2_1
© SolarEdge230230
Inverter Example 2
A clear indication of power derating (dynamic)(temperature de-rating, smart energy management)
producesless
power
VDC significantly higher than nominal voltage
Monitoring_RemoteCheckup_InverterExample2_2
© SolarEdge231231
Inverter Example 3
First indication of power derating
PAC curve flatbetween 9:30 and 13:00
Monitoring_RemoteCheckup_InverterExample3_1
© SolarEdge232232
Inverter Example 3
Confirmation of power derating (static)(Inverters AC limit, configured power/current limit)
VDC significantly higher than nominal voltage
Monitoring_RemoteCheckup_InverterExample3_2
© SolarEdge233233
2 inverters start 1h later than the other inverter
Inverter Example 4
Monitoring_RemoteCheckup_InverterExample4_1
© SolarEdge234234
If an inverter is not producing power, but the DC voltage remains higherthan the nominal DC voltage an inverter erroris likely – here: Isolation fault
Inverter Example 4
Monitoring_RemoteCheckup_InverterExample4_2
© SolarEdge235235
In this example: Inverter tripping due to wrong country setting.Frequency or voltage error.
Inverter Example 5
All inverters dropping in power= very likely clouds Inverter dropping to zero
= inverter restarting
Monitoring_RemoteCheckup_InverterExample5_1
© SolarEdge
Step 2) Check Optimizer Level
2a) Optimizer Communicating?2b) Optimizer Producing?2c) Optimizer Underperforming?
Monitoring_SubHead_RemoteCheckup_OptimizerLevel
© SolarEdge237237
Step 2a: Optimizer Communicating?
Monitoring_RemoteCheckup_2a_1
How to identify?
not communicating OR not producing
If the „Power optimizer shutdown“ alert rule is enabled:
© SolarEdge238238
Step 2a: Optimizer Communicating?
Monitoring_RemoteCheckup_2a_2
How to troubleshoot!
Was the optimizer previously replaced without updating theserial number in the monitoring?
Check the logical layout to see all operatingoptimizers
Go to „Admin“ – „Logical Layout“ to correctthe serial number of the swapped optimizer
Contact the customer to check:
the panels for snow coverage, damage or extreme shading
the P-OK number on the inverter‘s display during daytime
If the P-OK number is too low, there is a technical issue on site. Send technician
If the P-OK number is correct, there is an issue in the monitoring. Call SolarEdge
© SolarEdge239239
Step 2a: Optimizer Communicating?
Monitoring_RemoteCheckup_2a_3
How to troubleshoot!
Problem not solved?
Measure safety voltage of the string
Measure safety voltage of the not communicating optimizer
Measure voltage of the panel that is connected to this optimizer
Perform pairing
8.07V
37V
1.00V
© SolarEdge240240
Step 2b: Optimizer Producing?
Monitoring_RemoteCheckup_2b_1
How to identify?
not communicating OR not producing
not producing!communicating
© SolarEdge241241
Step 2b: Optimizer Producing?
Monitoring_RemoteCheckup_2b_2
How to troubleshoot!
Only a single/few optimizers not working?
perform pairing to reassure that the optimizer islistening on the correct frequency for the wake-upsignal from the inverter.
Whole string of optimizers not working?
Minimum number of optimizers not reached?Check if the string was designed according to the SolarEdge design rules
Re-design Re-pair
Check on-site all series connections of the string:Cable, connectors, combiner boxes, DC-disconnects,...
A loose connection might allow the communication signal to pass,but not allow a significant current to flow for power production.
Contact SolarEdge for support
© SolarEdge242242
Step 2c: Optimizer Underperforming?
?
How to identify?
compare between modules:
Note: Make sure to understand the shading & orientation of a system before judging its performance
Monitoring_RemoteCheckup_2c_1
© SolarEdge243243
Step 2c: Optimizer Underperforming?
Monitoring_RemoteCheckup_2c_2
4 ways to identify shading:1) Check panel‘s „Power“ chart
Shading is often only occuring a certain times of the day
reduced panel power until 11:00
How to identify?
Panelpower
© SolarEdge244244
shaded optimizer willreduce output voltage
Step 2c: Optimizer Underperforming?
Monitoring_RemoteCheckup_2c_3a
4 ways to identify shading:2) Check „Optimizer Voltage“ chart (output voltage of optimizer)
unshaded optimizers willincrease output voltage
shading gone after 11:00
How to identify?
OptimizerVoltage
One optimizer shaded:
© SolarEdge245245
Step 2c: Optimizer Underperforming?
Monitoring_RemoteCheckup_2c_3b
4 ways to identify shading:2) Check „Optimizer Voltage“ chart (output voltage of optimizer)
How to identify?
OptimizerVoltage
Multiple optimizers shaded:
shade moves across panels
panels unshadedbetween 9:00 and 11:00
© SolarEdge246246
Step 2c: Optimizer Underperforming?
Monitoring_RemoteCheckup_2c_4
4 ways to identify shading:3) Check panel‘s „Voltage“ chart (output voltage of panel)
Shading causes the optimizer to pick a different MPP
How to identify?
shaded panel with different MPP
Panel voltage
© SolarEdge247247
Step 2c: Optimizer Underperforming?
Monitoring_RemoteCheckup_2c_5
4 ways to identify shading:4) Use the Layout‘s „playback“ feature
How to identify?
© SolarEdge248248
Step 2c: Optimizer Underperforming?
Monitoring_RemoteCheckup_2c_6
How to troubleshoot!Optimizers at max Vout for long periods of time
These optimizers operate at theirvoltage limit, and can not deliverthe panels full power to the system They are „blocked“
Optimizervoltage
„Blocked“ optimizers:Check the design (minimum number of optimizers per string).Increase the number of optimizers (according to the design rules)(e.g. by combining 2 strings in series)
© SolarEdge249249
Step 2c: Optimizer Underperforming?
How to troubleshoot!
Module mismatch
The optimizers measurement toleranceswill cause a slight mismatch in the charts
Soiling can have a strong impact on themismatch
If the mismatch grows over time(measured with clean modules), it might be necessary to check themodules IV curves
Panelpower
Monitoring_RemoteCheckup_2c_7
© SolarEdge250250
Module connected to the „+“ of the string
Module connected to the „-“ of the string
Panelpower
Step 2c: Optimizer Underperforming?
How to troubleshoot!
PID effect (potential induced degradation)
The module power decreases from + to - of the string Check modules
Monitoring_RemoteCheckup_2c_8
Panel voltage
© SolarEdge251251
Step 2c: Optimizer Underperforming?
Monitoring_RemoteCheckup_2c_9
How to troubleshoot!
Defective bypass diode
One panel lost 1/3 (or 1/6)* of its power.Verify that the drop in power is causedby a drop in panel voltage.
Check panel‘s bypass diodes
Panelpower
Panelvoltage
* Note: Standard panels with 3 bypassdiodes will typically lose 1/3of their voltage. With P600/P700in 2:1 configuration, you will seea voltage drop of 1/6.
© SolarEdge252252
Step 2c: Optimizer Underperforming?
Monitoring_RemoteCheckup_2c_10
How to troubleshoot!
Whole string of optimizers not working at full power?
Check on-site all series connections of the string:Cable, connectors, combiner boxes, DC-disconnects,...
A loose connection might allow a small current to flow,but cause arcing at higher irradiances.
This can cause erratic optimizer behavior (string shutdown and restart).Also AFCI errors might occur.
© SolarEdge
Optimizer Examples
Monitoring_SubHead_RemoteCheckup_OptimizerExamples
© SolarEdge254254
All modules dirty
clean modules = +12%
dirty modules
Optimizer Example 1
Monitoring_RemoteCheckup_OptimizerExample1
© SolarEdge255255
Module underperforming
Optimizer Example 2
Monitoring_RemoteCheckup_OptimizerExample2_1
© SolarEdge256256
Module voltage significantly differs from other modules
Clear indication of shading
Optimizer Example 2
Monitoring_RemoteCheckup_OptimizerExample2_2
© SolarEdge
On-siteTroubleshooting
Troubleshooting_SectionHeader
© SolarEdge258258
Inverter Status Screens
Communication Troubleshooting
Optimizer + String Troubleshooting
Inverter Troubleshooting
Replacing Components
Troubleshooting
Troubleshooting_SectionContents
© SolarEdge
Inverter Status Screens
Troubleshooting_SubHead_StatusScreens
© SolarEdge260260
Push the LCD button once in order to activate the display
Push the LCD button multiple times to scroll through the different status screens
Inverter Status Screens
LCD button
Troubleshooting_StatusScreens_Overview
© SolarEdge261261
AC output voltage
DC input voltage AC output power
Server connection - OK“S_OK “ appears when a connection to the monitoring server is established
ON/OFF – switch positionThis will show the number ofoptimizers found today
This will show the number ofoptimizers ever found
Status Screen: System
Troubleshooting_StatusScreens_1_SysStatus
© SolarEdge262262
Inverter’sheat sink temperature
Grid frequency
Number of optimizerssending telemetries
DC input voltage AC output power
AC output voltage
Status Screen: Inverter
Troubleshooting_StatusScreens_2_InvStatus
© SolarEdge263263
Status Screen: Energy Summary
Troubleshooting_StatusScreens_3_Energy
Units(Wh, kWh, MWh)
© SolarEdge264264
Optimizer output voltage(to string)
Each time new optimizer telemetries are received from theinverter, the yellow LED blinks and this screen shows the received dataset
Status Screen: Optimizer Telemetries
Energy produced from optimizer on this day
Last reporting optimizer serial number
Optimizer input voltage(from module)
Troubleshooting_StatusScreens_4_OpTelems
© SolarEdge265265
Status Screen: Inverter ID + Versions
Troubleshooting_StatusScreens_5_IDStatus
DSP1 firmware versionInverter serial number
CPU firmware version
DSP2 firmware version
Country code setting
© SolarEdge266266
Indicates confirmed communicationwith SolarEdge monitoring server
Status Screen: Communication
Server SettingThe shown port is used to send outthe systems measurement data
Troubleshooting_StatusScreens_6_Comm
© SolarEdge267267
In case the inverter is configured to send out its measurement data throughthe ethernet port, verify that this screen shows valid IP addresses
Status Screen: Network IP
Troubleshooting_StatusScreens_7_NetworkIP
© SolarEdge268268
Status Screen: ZigBee
Troubleshooting_StatusScreens_8_ZigBee
ZigBee channel
ZigBee PAN IDVerify 1AB7
Signal strength<H> = high<M> = medium<L> = low<-> = not connected
ZigBee Master ID If the inverter was not detected by a gateway„ZigBee Ready“ appears instead of the MID
ZigBee card ID
© SolarEdge269269
Status Screen: Communication Ports
Troubleshooting_StatusScreens_9_CommPorts
Device typeSE = SolarEdge deviceMTR = Revenue grade meterLGR = Non-SolarEdge logger
Protocol typeS = RS485 slaveM = RS485 masterP2P = ZigBee point-to-point
© SolarEdge270270
Status Screen: Power Control
Troubleshooting_StatusScreens_10_PowerControl
© SolarEdge
Communication Troubleshooting
Troubleshooting_SubHead_Communication
© SolarEdge272272
Keep pushing the LCD button on the bottom of the inverter until you get to the “Server / Status” screen
Ethernet Troubleshooting
Communication withSolarEdge Server
Selected data output interface
All status bits OKEach digit represents one self-testof the Ethernet connection:1 = OK0 = not OK
Troubleshooting_CommTestScreen
© SolarEdge273273
In case the Ethernet connection of the inverter is not working
unplug the RJ45-plug
connect it to a laptop to verify the cabling and a working internet connection
Ethernet Troubleshooting
RJ45 socket
Troubleshooting_Ethernet1
© SolarEdge274274
Small Network Example
InternetADSLEthernet
Troubleshooting_Ethernet2
SolarEdge Server
Router with modemIP address: 192.168.0.31Netmask: 255.255.255.0Gateway: 192.168.0.1DNS-srv: 192.168.0.1
Client
Computer or inverter
Local IP: 192.168.0.1Netmask: 255.255.255.0
Public IP: 25.69.137.45
© SolarEdge275275
To view your IP address, default gateway, DNS server and subnet mask
Connect your computer to the network using Ethernet cable
Go to the windows start button, type CMD in the search box and click on cmd.exe
write “ipconfig /all “ at the command screen
Scroll up until you find the “Ethernet Adapter Local Area Connection”
Basic Windows Commands
Troubleshooting_Ethernet3
© SolarEdge276276
Small networks usually do not require specific firewall settings, like port forwardings
In a larger company network it might be required to set the firewall toallow traffic from the inverters to reach:
prod.solaredge.com & prod2.solaredge.com
on TCP ports 22222, 22221, 80
If you are not able to get the connection working, consider calling an IT-professional orthe SolarEdge support hotline
Firewall Configuration
Troubleshooting_Ethernet_Firewall
© SolarEdge277277
For testing or troubleshooting purposes it can be helpful to connect an inverter to the internet through a laptop
Verify that the Laptop has a working internet connection (Wifi, 3G, ...)
Enable „Internet Connection Sharing“
Ethernet via Laptop
Troubleshooting_Ethernet_viaLaptop1
Ethernet
Wifi Router Internet
InternetCellular Network
© SolarEdge278278
Enabling „Internet Connection Sharing“Right-click on the network symbol in the lower right corner of the desktop
Select „Open Network and Sharing Center“
In the new window, select the „Connection“ that is used for connectingto the Internet
Ethernet via Laptop
Troubleshooting_Ethernet_viaLaptop2
Click on device used for connecting to internet
© SolarEdge279279
Enable „Internet Connection Sharing“ (ICS)In the next window, click on „Properties“
In the „Properties“ window, switch to the „Sharing“ tab
Save settings by clicking „OK“
Connect the inverter to the selected port
Wait a few minutes for the inverter to connect to the monitoring server
Then check for „S_OK“
Ethernet via Laptop
Troubleshooting_Ethernet_viaLaptop3
Properties
Sharing tab
Activate „ICS“ here
Select port/connection used forconnecting the inverter
© SolarEdge280280
Make sure to use the left RS485 port only
Verify the termination resistor switchesMake sure the left switch is turned ON onlyon the first and last inverter on the RS485 bus
Make sure the left switch is turned OFF on allother inverters
If “Detect Slaves” returns too few inverters, check the cabling
RS485 Troubleshooting
RS485-1B A G
RS485-1 termination
ON
OFF
Check cable
Troubleshooting_RS485_1
MasterSlaveSlaveSlave
© SolarEdge281281
Master inverters with a CPU version of 3.14x and higher can listthe serial numbers of the detected slave inverters
The slave list can be accessed in the menu underCommunication RS485-1 Conf Slave List
RS485 Troubleshooting
Troubleshooting_RS485_2
MasterSlaveSlaveSlave
© SolarEdge282282
If the “S_OK” LED on the home gateway is not ONEnter the diagnostic mode by pushing and holding the configuration button for more than 10 seconds
Release the button after all LEDs turned on and off
The home gateway is now in „diagnostic mode“
If all LEDs light up, no error was found
If one of the LEDs is OFF, refer to the following table.
If more than one problem is identified, diagnose the bottom one first
ZigBee Diagnostic Mode
S_OK LED
Link LED
Configuration button
Signal strength LEDs
Note: Some of these steps require you to connect a computer to the Zigbee Home gateway via USB and use the SolarEdge Configuration Tool, which can be downloaded from our website.
Troubleshooting_ZigBee1
© SolarEdge283283
ZigBee Diagnostic Mode
Label and Color(bottom to top)
LED Indication During Diagnostic Mode
Troubleshooting
RSSI 1(Low, green)
Ethernet cable Check the cable pin-out andcable connectionMake sure router/switch is on.
RSSI 2(Medium, green)
DHCP IP Make sure DHCP is activated in the router or if using static IPs, configure accordingly using the Configuration Tool.
RSSI 3(High, green)
Ping to the firstswitch/router
Make sure your network devices (router, switches) are turned on and configured correctly.
Link(yellow)
Ping to google.com Using the configuration tool, check the internet connection.Make sure the router has a working internet connection.
S_OK (green)
Communication with SolarEdge Server
Using the Configuration Toolcheck the SolarEdge server address
S_OK
Link
RSSI 2
RSSI 3
RSSI 1
Status LEDs:on – OKoff – not OK
Troubleshooting_ZigBee2
© SolarEdge284284
The Yellow LED (Link) on the home gateway should blink according to the number of connected slave inverters
1 Slave: ...
2 Slaves: ...
In case the number of blinks does not match the number of slave inverters:
Relocate the home gateway closer to the inverters to improve the signal strength
Turn of the inverter and check that the ZigBee card located inside the inverter is in the correct orientation and that all its pins are inserted into their correct locations in the communication board, and no pins are left out of their socket
Check whether the inverter is configured correctly to work with ZigBee
If you have multiple inverters, you can find out which ones are working, by pushing the LCD button until you reach the following screen
If you get <S_OK> in this screen, the inverter cancommunicate with the home gateway
ZigBee Troubleshooting
Troubleshooting_ZigBee3
© SolarEdge285285
D e v i c e I D < 1 >
P A N I D
S c a n C h a n n e l
> L o a d Z B D e f a u l t s
If the communication between inverter and home gateway is still not working, check the following points:
Reload ZigBee defaults from the inverter communication settings
Use the ZigBee status screen to indentify the current situation:
ZigBee Troubleshooting
RSSI: Signal strengthH = HighM = MediumL = Low- = not connected
Associated Master IDIf „ZigBee Ready“ appears, you need to performdevice discovery on the home gateway
Troubleshooting_ZigBee4
© SolarEdge286286
ZigBee Replacement Compatibility
Troubleshooting_ZigBee_ReplacementCompatibility
SE1000-ZB05-SLV(new)
SE1000-ZB03-SLV(old)
SE1000-ZBGW-K5(new)
SE1000-ZBGW-K(old)
Update required: CPU 2.xx 2.09 CPU 3.xx 3.12
ZigBee „Profile“ setting = „ZB2007“
Update required: CPU 2.xx 2.09 CPU 3.xx 3.12
© SolarEdge
Optimizer + String Troubleshooting
Troubleshooting_SubHead_OptimizerString
© SolarEdge288288
Check String Voltage
1
9
10
2
10x Optimizer 10V ?
Troubleshooting_String1
© SolarEdge289289
Test with other module from site
Check Optimizer and Module
OR
?
VOC
>8V
?Test with other optimizer from site
Troubleshooting_String2
© SolarEdge290290
Inverters with a CPU version of 3.14x and higher listthe reporting and non-reporting optimizers in den LCD menuunder Maintenance Diagnostics Optimizer Status
Check Non-Reporting Optimizers
Troubleshooting_String3
© SolarEdge291291
In case you need to check the optimizers and don´t have thepossibility to access the monitoring you can check the power production of each optimizer with a current clamp:
The inverter must be turned on and producing
Check the current between each module and its optimizer with a current clamp
The current should be according to the modules Impp currentand the level of irradiation
Check Optimizer Power Production
1
9
10
2
10x Optimizer
~=
Troubleshooting_String4
© SolarEdge
Inverter Troubleshooting
Troubleshooting_SubHead_Inverter
© SolarEdge293293
In order to assure the latest software version, you can update theinverter by requesting an update file from the SolarEdge Support
Copy this .bsuf file onto an empty micro SD card
Switch OFF the ON/OFF switch and wait for Vdc to drop below 50V
Switch OFF the inverters AC breaker
Remove the activation SD card
Insert the micro SD card with the update file.Some inverters require a SD card adaptor
Turn the AC breaker back ON to install the update
Turn the ON/OFF switch back ON to start power production
Good Practice – Inverter Update
OR
Troubleshooting_InverterUpdate
© SolarEdge294294
Check the string connection (maximum pairing voltage: 1ph = 25V, 3ph = 50V)
Measure the string voltage (1V per optimizer)
Check whether you connected a module to the string without using a power optimizer
Check DC cabling
Re-conduct the pairing procedure
Pairing Problems
Troubleshooting_Inverter1
© SolarEdge295295
V a c [ V ] V d c [ V ] P a c [ W ]
2 3 0 . 2 0 . 0 0 . 0
< S _ O K >
O F F
V a c [ V ] V d c [ V ] P a c [ W ]
2 4 0 . 2 0 . 0 0 . 0
< S _ O K >
O F F
The inverter LCD shows “Night Mode”Verify that the DC-breaker is ON (if installed)
Disconnect the string from the inverter and measure the string voltage and verify that you have the correct Vdc (1V per optimizer)
Verify that you connected the string in the right polarity to the inverter
Open the inverter cover and check whether the inverter DC connectors are connected properly to the inverter terminal block
LCD: Night Mode / 0 Vdc
Troubleshooting_Inverter2
© SolarEdge296296
The inverter LCD shows “Arc Fault Detected” (Error 150 or 151)Turn the inverter ON/OFF switch to OFF
Measure each string for the correct safety Voc voltage
Inspect all connections, cables and the correct locking of the connectors
Turn the inverter back ONIt now performs an arc detection self-test and starts normal operation
Arc Fault Detected
Troubleshooting_Inverter3
© SolarEdge297297
The inverter shows one of the above errorsA wrong country/grid setting is selected (e.g. US-208V instead of US-240V)
Turn the inverter ON/OFF switch to OFF and wait until the string voltage drops below 30 Vdc
Open the inverter cover
Using the push buttons on the communication board, configure the inverter to thecorrect country and grid voltage
Close the inverter
Turn the inverter ON/OFF switch to ON
Wrong Country/Grid Setting
Error Code Message
31, 33 AC voltage too high
32, 41 AC voltage too low
34 AC freq. too high
35 AC freq. too low
44 No country selected
Troubleshooting_Inverter4
© SolarEdge
ReplacingInverter/Optimizer
Troubleshooting_SubHead_ReplaceComponents
© SolarEdge299299
After you identified a defective component, contact SolarEdge Support
Before swapping out any components it is necessary to have a case number andRMA approval from SolarEdge
Faulty components may need to be returned to SolarEdge for failure analysis
Replacing Products
Troubleshooting_ReplaceComponents_Disclaimer
© SolarEdge300300
Turn the inverter DC switch to OFF
Wait until VDC drops below 50V
Switch OFF the Inverter AC voltage usingthe circuit breaker in the electrical cabinet
Write down the serial number of the old part
Disconnect and replace the old part
Reconnect the new part and write down the new serial number
Turn the AC back on
If an inverter is replaced, make sure to activate the new inverter using the supplied activation card
If an inverter was replaced and is part of a RS485 bus connection, make sure to redo the RS485 slave-detect on the master inverter
Replacing Products – On Site
Troubleshooting_ReplaceComponents1
© SolarEdge301301
In order to acknowledge the new part by the other parts in the string, it is necessary to redo the pairing process.
Afterwards verify correct operation:The P_OK number on the inverter LCD matches the number of connected optimizers.
The inverter is producing power
Replacing Products – On Site
Troubleshooting_ReplaceComponents2
© SolarEdge302302
After physically replacing the component on-site and verifying power production, the monitoring will still show a problem
Replacing Products – Monitoring
Troubleshooting_ReplaceComponents3
© SolarEdge303303
Log into the monitoring portal and access your site
Go to „Admin“ – „Logical Layout“ to replace the components
Replacing Products - Monitoring
3. Type in new serial number
1. Select old serial number
2. Click on “Replace”
Troubleshooting_ReplaceComponents4
© SolarEdge304304
Go to „Admin“ – „Physical Layout“ – „Edit published Layout“
Replacing Products - Monitoring
Edit published layout
Troubleshooting_ReplaceComponents5
© SolarEdge305305
Verify that the new component is in the correct location
Replacing Products - Monitoring
Troubleshooting_ReplaceComponents6
© SolarEdge
Board Replacement
BoardReplacement_SectionHeader
© SolarEdge307307
In case a component of an inverter fails, there are two options to fix the issue:Option 1: Replace the whole inverter
Option 2: Replace only the faulty component
When contacting SolarEdge support regarding a faulty inverter,you will be instructed if the whole inverter or just a circuit boardneeds to be replaced
Many times replacing only the faulty component is faster and more cost effective.
Just as replacing a whole inverter, replacing a single component requires RMA approval from SolarEdge.
Board Replacements
BoardReplacement_RMADisclaimer
© SolarEdge308308
Overview of Circuit Boards
Power board(not replaceable)
Digital board
Communication board
Relay board
1-phase 3-phase
BoardReplacement_Overview
© SolarEdge309309
There are different board versions with different connection types for the ON/OFF switch and the LCD button
You might see either a small plug at the end of the cableor open cable ends
It might be required to cut the plug and strip the wires in order to connect the component to the new board
Note
BoardReplacement_ConnectorNote
© SolarEdge
Communication BoardReplacement
BoardReplacement_SubHead_CommBoard
© SolarEdge311311
Turn the inverter ON/OFF switch to OFF
Wait until the DC voltage drops below 50V
Switch off the inverter AC voltage using the circuit breaker in the electricity cabinet
Open the inverter cover
Disconnect the following connectors from the communication board:
Communication Board ReplacementON/OFF switch
BoardReplacement_CommBoard1_withSD
RS232
RS485Ethernet
RRCRGPIO
USBLight / LCD button(use small flat screwdriver)
© SolarEdge312312
Remove the 3 screws from the communication board
Make sure that the stand-offs underneath theboard don´t turn, while you take out the screws
Depending on the inverter, you remove thecommunication board either by:
pulling it straight towards you, to disconnect it form the underlying pin header connector
pulling it slightly towards you, then disconnecting the flat ribbon cable
Install the new communication boardin place of the old board
Make sure the flat ribbon cable / pin connectorswere inserted correctly with all pins inserted in place
Screw the 3 metal M3x6 screws back in place
Reconnect the cables to the communication board
Communication Board Replacement
BoardReplacement_CommBoard2_withSD
OR
© SolarEdge313313
If the replacement board was supplied with a sd card,insert this sd card in the sd card slot of the communicationboard.
If you received an email with a file instead, copy this file to an empty micro sdcard and use this for updating/activationof the new communication board.
Close the inverter cover
Switch on the AC circuit breaker in the electricity cabinet
Preform Pairing
Check the inverter LCD for the correct P_OK number
Communication Board Replacement
BoardReplacement_CommBoard3_withSD
OR
© SolarEdge
Digital BoardReplacement
BoardReplacement_SubHead_Digital
© SolarEdge315315
Follow the previous instructionsto remove the communication board
Digital Board Replacement
BoardReplacement_DigitalBoard1_withSD
ON/OFF switch
© SolarEdge316316
There are 2 different types of Digital boards:
Remove the highlighted screws and connectors
Digital Board Replacement
BoardReplacement_DigitalBoard2_withSD
vertical horizontalconnector
connectors
© SolarEdge317317
Remove the old Digital board by pulling it straight towards you
Remove fan, mounting brackets, cable and stand-offs from the old boardand mount them on the new board
Digital Board Replacement
BoardReplacement_DigitalBoard3_withSD
vertical horizontal
© SolarEdge318318
Reinstall the new Digital board
Make sure the board is fully inserted into its socket / the pin connectors line up
Tighten all screws
Reconnect the previously disconnected cables
Digital Board Replacement
BoardReplacement_DigitalBoard4_withSD
vertical horizontal
© SolarEdge319319
Reinstall the communication boardaccording to previous procedure
Make sure the flat ribbon cable / pin connectors were inserted correctly with all pins inserted in place
Tighten the communication board byusing the 3 metal M3x6 screws
Reconnect the cables to the communication board
Digital Board Replacement
BoardReplacement_DigitalBoard5_withSD
OR
© SolarEdge320320
If the replacement board was supplied with a sd card,insert this sd card in the sd card slot of the communicationboard.
If you received an email with a file instead, copy this fileto an empty micro sdcard and use this for updating/activationof the new Digital board.
Close the inverter cover
Switch on the AC circuit breaker in the electricity cabinet
Preform Pairing
Check the inverter LCD for the correct P_OK number
Digital Board Replacement
BoardReplacement_DigitalBoard6_withSD
OR
© SolarEdge
Fan Replacement
BoardReplacement_SubHead_Fan
© SolarEdge322322
The three-phase inverter has two fans:Fan 1 - located inside the inverter, above the digital board Fan 2 - located underneath the inverter and accessible from the outside of the inverter
Keep the outside fan and the screen clean by blowing the dust away when itaccumulates or at least once a year
Replacement Procedure:Switch off the Inverter DC voltage
Wait until the DC voltage drops below 50V
Switch off the Inverter AC voltage using the circuit breaker
Fan Replacement
Internal Fan
External Fan
BoardReplacement_Fan_Intro
© SolarEdge323323
Open the inverter cover
The replacement procedure depends on the type of Digital board:
3ph: Internal Fan Replacement
BoardReplacement_Fan_3phInternalFan
vertical horizontal
Disconnect the fan cable
Remove the 2 screws from the fan bracket
Replace the fan
Reinstall in reverse order
Remove communication board
Disconnect fan cable
Remove Digital board
Replace fan
Reinstall in reverse order
© SolarEdge324324
Use a screwdriver to loosen the single screw of the fan cover
Open the fan cover
Disconnect the fan connector
Connect the new fan to the connector
Close the fan cover and fasten the cover screw
Turn ON the AC switch of the main circuit board
Turn the inverter switch to ON and verify power production
Using the LCD button go to the inverter fan test and check its status
External Fan Replacement
BoardReplacement_Fan_3phExternalFan
© SolarEdge
Voltage Test Points
TestPoints_SectionHeader
© SolarEdge326326
If an inverter is not responding (not producing power, no LCD)the following tests can be done to locate the issue
Turn OFF the ON/OFF switch and wait at least 5min for the capacitors to discharge below 50V
Open the inverter cover
Step 1: Check AC voltageIf not OK, check:- safety switch- AC cabling- AC breaker
Voltage Test Points
Single phase Three phase
L1 L2 L3 N PEL NPE
TestPoints_1
© SolarEdge327327
Step 2: Check Digital board test pointsMeasure between the shown connections. Voltage should be ~5Vdc
Voltage Test Points
TestPoints_2
+
© SolarEdge328328
Step 3: Check FuseIf you did not get 5V at the communication board, the fuse needs to be checked:
Disconnect DC
Check fuse for continuity (contact support, if fuse is blown)
Voltage Test Points
TestPoints_3
1-phase3-phase
Version B
Version A(remove communication & Digital board)
Version A
Version B
© SolarEdge329329
Step 4: Uninstall + reinstall boardsIf you did not get 5V, when measuring on the communication board and the fuse is intact, the board connectors need to be checked.
Remove communication board and Digital board
Check pin header connectors for bent pins and assemble the boards again
Verify, that the pins are lining up with the sockets.
Contact support, if the inverter is still not responding
Voltage Test Points
TestPoints_4
© SolarEdge
Isolation Test Procedure
IsoTest_SectionHeader
© SolarEdge331331
This procedure describes how to locate and fix isolation problems along the DC path
Isolation faults are detected by the inverters test mechanisms, which causes the inverter to stop power production and display Error 25 (1-ph) or Error 121 (3-ph)
This procedure measures the resistance of the strings, optimizers and modules to GND, allowing the technician to locate and fix isolation faults
Option 1: Using the inverter´s built-in isolation test
Option 2: Using an insulation resistance tester (Megger tester)
Isolation Test
IsoTest_Overview1
© SolarEdge332332
Option 1: Inverter built-in isolation testProcedure:
Note:The following measurements must be done for each string individually.If more than one string is connected, switch OFF the inverter and disconnect all but one string
Switch inverter ON
Wait for the DC voltage to increase
To measure the string resistance,
Press and hold the LCD/OK button
When the screen „Keep holding button for pairing,release to enter menu“ appears, release the button
Short-press to scroll down to „Maintenance“ - Long-press to enter menu
Navigate to „Diagnostics“ -> „Isolation Status“
Built-In Isolation Test
LCD button
IsoTest_BuiltIn1
© SolarEdge333333
The asterisk (*) and the percentage indicate the approximate location of the fault within the string
To locate the faulty component, multiply the number of optimizers in the string bythe measured percentage
e.g. 15 optimizers x 0.40 = 6 -> optimizer 6(±1) from DC+
Note: This will only work if no more than one isolation fault is in the system
Built-In Isolation Test
IsoTest_BuiltIn2
© SolarEdge334334
Turn the inverter OFF
Bypass the suspected optimizer+module combination and test againto check if the problem is solved
Turn the inverter ON
If the inverter produces power now, the fault is in the removed componentsTo check if the fault is in the module or the optimizer,reconnect only the suspected optimizer, leave the module disconnected and run the test again
If the inverter produces power, the fault is in the module
If the inverter fails to start power production, the fault is in the optimizer
Built-In Isolation Test
IsoTest_BuiltIn3
© SolarEdge335335
Option 2: Insulation resistance tester (Megger tester)
Required tools:
Insulation resistance tester (500V – 1000V)
Adapters/branch cable to connect tester to strings/modules/optimizers
Isolation Resistance Tester
IsoTest_Tester1
© SolarEdge336336
Only qualified electricians should use this procedureThere is high risk of electrocution
Procedure:Turn the inverters ON/OFF switch to OFF
Wait until the DC voltage drops below 50V
Switch off the inverter AC voltage using the circuit breaker in the electrical cabinet
Disconnect all DC string cables from the Inverter
Adjust the Insulation tester to 500V
When testing any part of the system that contains optimizers,use a branch cable to connect + and - together
Isolation Resistance Tester
IsoTest_Tester2
© SolarEdge337337
Test - String
+
-
branch cable
Inverter case
GND
IsoTest_Tester3
1-ph 3-ph
>600kΩ >1MΩ
<600kΩ <1MΩ
1
9
10
2
© SolarEdge338338
Test - Cable
+
-
Inverter case
>200MΩ
<200MΩ
2
21 + = Cable OK
>200MΩ >200MΩ
1
IsoTest_Tester4
GND
1
9
10
2
© SolarEdge339339
1
9
10
2
Test - Section
+
-
Module frame
branch cable
GND
1-ph 3-ph
>600kΩ >1MΩ
<600kΩ <1MΩ
IsoTest_Tester5
© SolarEdge340340
Test – Optimizer + Module
+
-
<200MΩ
+
-
<500MΩ
>500MΩ
+
-
<200MΩ
>200MΩ
Optimizer case
+
-2
1
GND
outputinput
IsoTest_Tester6
© SolarEdge
Embedded OptimizerReplacement
EmbeddedReplacement_SectionHeader
© SolarEdge342342
In case the embedded optimizer of a smart module needs to be replaced, it is not necessary to replace the whole module.
It is possible to activate the bypass-mode of the embedded optimizerand connect an Add-on optimizer.
Step 1:Power off the inverter
Disconnect smart module from string
Open the connection compartment of the junction box
Embedded Optimizer Replacement
EmbeddedReplacement_1
© SolarEdge343343
Embedded Optimizer Replacement
EmbeddedReplacement_2
Step 2:Switch the embedded optimizer to bypass mode:
gently remove the 2 narrow jumpers
insert the wide pass-through jumper
Close the connection compartment of the junction boxembedded
optimizer active bypass mode
© SolarEdge344344
Embedded Optimizer Replacement
EmbeddedReplacement_3
Step 3:Connect add-on optimizer to the embedded junction box
Verify 1V safety voltage from add-on optimizer
Connect the add-on optimizers long output cables to the string
Step 4:Power on the inverter
Conduct the pairing procedure
Verify the correct P_OK number on the inverter‘s display
© SolarEdge
Presented by:Presented by:
SolarEdge Support
There when you need us
Support_SectionHeader
© SolarEdge346346
The SolarEdge service team provides support before, during and after the installation
The unique technology of SolarEdge enables our support team to use in-depth remote troubleshooting capabilities for real-time problem solving
Monitoring portal analysis
Remote troubleshooting
Remote configuration of inverters and power optimizers
Remote software upgrades
Support
Support_Overview1
© SolarEdge347347
Your system is not working correctly?You found a defect in your SolarEdge system?
Document as much as possible. This makes it easier for us to find the cause of the problem:
Describe the problem(Error message on the inverter LCD? Technical question? Question regarding design? etc.)
Name of the site(Important: Give the name of the site, as it appears in the monitoring portal)
Serial number of the defective optimizer
Serial number of the defective / affected inverter(Important: If an optimizer is defective, also give the serial number of the connected inverter)
Pictures, if possible(If the defect is visible, please send pictures to avoid further questions)
Step 1: Problem Description
Support_Step1
© SolarEdge348348
How do I contact SolarEdge?
Option 1: Service Portal
After logging into the monitoring portal, click on „Support“You can now open new support cases and view your existing cases
Step 2: Contacting SolarEdge
Support_Step2_Online1
Support
© SolarEdge349349
Step 2: Contacting SolarEdgeCreate a new case here
Support_Step2_Online2
© SolarEdge350350
Option 2: E-MailYou can also contact us by email.Make sure to put all relevant information in your email.
You will receive an automatic answer with the assigned case number.
Step 2: Contacting SolarEdge
Support_Step2_Email
Country Email
Australia [email protected]
Belgium [email protected]
France [email protected]
Germany [email protected]
Italy [email protected]
Japan [email protected]
Netherlands [email protected]
United Kingdom [email protected]
Rest of Asia [email protected]
Rest of world [email protected]
© SolarEdge351351
Option 3: Support-HotlineBefore you call the support hotline, we would like to ask you to file the relevant information through the service portal first in order to generate a case number.This way we can avoid lengthy spelling of serial numbers and site names over the phoneand focus more on solving your issue.
Step 2: Contacting SolarEdge
Support_Step2_Hotline
Country Phone
Australia 1800 465 567
Belgium 0800 730 41
France 0800 917410
Germany +49 89 45459730
Greece 00800 125574
Israel +972 73 240 3122
Italy 800 784 824
Japan 03 5530 9360
Netherlands 08000 221089
United Kingdom 0800 028 1183
Rest of world +972 73 240 3118
© SolarEdge352352
The case was successfully createdOur support team will now check your information and utilize the monitoring data toanalyse the problem.If our support team confirms a defective component you will receive an RMA number.
Step 3: Case Is Created
Further queries
Case85847
confirmation?RMA
0321replacementauthorized
LogisticsPartner
Support_Step3
© SolarEdge353353
Replacement of the defective productYou have received a replacement part from us. With thereplacement part you will also receive a return kit with:
Information if/which parts need to be returned
Return labels (if return required)
Contact information of shipping company (for scheduling pickup)
Return:
Contact the shipping company for a pickup
Place the defective part in the box of the replacementand put the return label on the box
The defective part will be picked up at no charge
If we do not receive the old part back, we can not close the RMA.Note: As a result you will receive future spareparts only after we received the defective part back.
Step 4: Replacement
Support_Step4
© SolarEdge354354
Labor compensation will be paid to a Certified SolarEdge Installer for work done to replace a failed SolarEdge product
An installer must attend a dedicated SolarEdge certification training in order to qualify for labor compensation
Following participation the installer will receive a personal SolarEdge code by email
The certification is valid for two years
With the completion of this advanced training, you will becomea Certified SolarEdge Installer
Labor Compensation
Support_LaborCompensation1
© SolarEdge355355
Labor Compensation will be approved for a specific site under the following conditions:
RMA was approved in advance by SolarEdge
Site is monitored by the SolarEdge monitoring portal, within 90 days from installation
The labor compensation request is sent within 6 months after RMA approval
The certified installer performs the maintenance
The replaced equipment shall be returned to SolarEdge within 30 days per SolarEdge’sspecific instructions.
Labor Compensation Requirements
Support_LaborCompensation2
Cautionary Note Regarding Market Data & Industry Forecasts
This power point presentation contains market data and industry forecasts from certain third-party sources. This information is based on industry surveys
and the preparer’s expertise in the industry and there can be no assurance that any such market data is accurate or that any such industry forecasts will be
achieved. Although we have not independently verified the accuracy of such market data and industry forecasts, we believe that the market data is reliable
and that the industry forecasts are reasonable.
[email protected] twitter.com/SolarEdgePV solaredge.com/blog solaredge.com
THANK YOU!
© SolarEdge
Thanks