cfo perspective: best practices for technology deployment, adoption and retention
TRANSCRIPT
Best Practices: New Technology
DeploymentJeffrey Gillis, CFO, Barcoding, Inc.
Roadmap to Success
1.Team
2.Propose the solution
3.Plan
4.Go live
Team
• Leaders
• Corporate sponsor
• Who else?
Who’s on your team?
Team
Strong Project Manager
Proposal
• Present the SOW
• ROI
• Live demo
• Opportunity costs
SOW
• Project Scope
o Deliverables
o Team roles
o Training
o Support
o Pricing
Plan
• Specific requirements for your system.
• Defines functionality.
• You sign it you buy it.
Design Specs
Plan
• Deployment timeline for deliverables.
• Meeting deliverable deadlines.
• PM has direct authority
Project Plan
Go Live
• Sandbox
• Bottlenecks
• Project meetings.
Go Live
• Team training
• One on one training
• Web based training
Training
Go Live
• Communicate
• Positive attitude
• Highlight “wins”
• Change management
Go Live
• Adoption rate.
• ROI (Cost Savings-Project Cost)
• Actual versus Budgeted Cost
• Payback period
• Time to go-live.
Key Performance Indicators
Best Practices Takeaways
Barcoding’s keys to a successful deployment.
• Develop a concise Statement of Work.
• Scrutinize the Requirements Document before signing-off.
• Give PM autonomy over the project.
• Anticipate bottlenecks and resolve quickly.
• Create measurable KPI’s to measure project success.
• Encourage collaboration, feedback, and strong communication at all
organizational levels.
