change management_chapter 1
TRANSCRIPT
Definitions
‘any alteration of the status quo’ (Bartel and Martin, 1994:199)‘new ways of organizing and working’ (Dawson, 2003:11)
‘the leadership and direction of the process of organizational transformation- especially with regard to human aspects and overcoming resistance to change’
(Fincham and Rhodes, 2005:525)
‘attending to organizational change transition processes at organizational, group and individuals’ (Hughes, 2006:2)
Managing
Course Outline
DefinitionDefinition
“Change Management is a set of processes, tools and techniques for managing the people side of change to
move a person or group from a current state to a desired future state to achieve the specific objectives
of an identified change.”(Jeff Hiatt, knol)
Course Outline
Course Outline
Additional Reading
1.Anderson, Dean and Linda Ackerman Anderson. Beyond Change Management: Advanced Strategies for Today’s Transformational Leaders. Jossey-Bass/Pfeiffer, 2001.2.Best Practices in Change Management. Prosci Research, 2007. 3.Hiatt, Jeffrey M. ADKAR: A Model for Change in Business, Government and Our Community. Prosci Research, 2006. 4.Johnson, Spencer and Kenneth H. Blanchard. Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life. G.P. Putnam’s Sons, 1998. 5.Kotter, John P and Holger Rathgeber. Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions. St. Martin’s Press, 2006.6.Kubler-Ross, Elisabeth. On Death and Dying. Touchstone, 1969. 7.Lamarsh, Jeanenne. Changing the Way We Change. Addison-Wesley Publishing Company, 1995.
Course Outline
Assignment
1.Critical Essay: Case Studies on Change Management2.Quizzes
Class Activity
1.Role Plays2.Group Discussion3.Focus Groups4.Quizzes
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