Chapter – 1

Introduction

Sarva Shiksha Abhiyan (SSA) is a comprehensive and

integrated flagship programme of Government of India to attain

Universal Elementary Education (UEE), covering the entire country in

a mission mode. The programme aims to provide useful and relevant,

elementary education to all children in the age group of 6 to 14 years.

The programme lays emphasis on bridging all gender and social

category gaps at elementary education level with time bound

objectives.

SSA adopts, “the bottom-up” process of planning, wherein the

felt needs of the served communities and educational needs of

learners are well taken care of and the plan fits into the board

framework of SSA. In view of the fact that the desired improvement

and sustenance of the improved efficiency level can not be achieved

without the active involvement of the community in the schooling

system, SSA has emphasized the involvement of local people &

stakeholders in planning. This also ensures reflection of local

specificity, which is essential for achieving the goals of the

programme.

Chapter – 2

Particulars of Organization, Functions and Duties

State Project Director (SPD)

Address:

Sarva Shiksha Abhiyan Authority – Punjab

SCO 104-106, II-III Floor,

Sector 34-A, Chandigarh.

Phone:

0172-5015864, 5015865

Fax:

0172-2624687

Web-site:

www.ssapunjab.org

contd…

Administrative Setup

Figure 1

Figure 2

contd…

DRP - District Resource Person APC - Assistant Project Coordinator

Figure 3

contd…

For more information kindly refer Manual for Planning and

Appraisal, issued by Department of Elementary Education &

Literacy, Ministry of Human Resource Development, January 2005.

Chapter – 3

Powers and Duties of Officers and Employees

All the administrative and financial powers lies with Executive

Committee (EC) of Sarva Shiksha Abhiyan and following are the

members of the Executive Committee (EC):

1. Principal Secretary School Education, Govt. of Punjab.

2. Financial Commissioner, Rural Development and Panchayats,

Punjab

3. Principal Secretary Information & Public Relation, Punjab

4. Secretary Health and Family Welfare Punjab, Chandigarh

5. Managing Director, Punjab Health System Corporation

6. Director, Department of EE&L, MHRD, Govt of India.

7. Secretary, Social Security & Welfare

8. Director, Social Security and Development of Women &

Children.

9. Additional Secretary, Local Govt., Punjab

10. Director Planning Deptt., Punjab

11. DPI (EE), Punjab

12. Director SCERT, Punjab

contd…

13. Director (Academic), Pb. School Education Board

14. Coordinator, DPI (SE) Punjab

15. Lecturer DIET. Ropar

16. Spl-Secretary cum DGSE and State Project Director, SSAA,

Punjab

All the Department heads in Figure 2 are the implementing

agencies and they execute their work as per the guidelines issued by

Ministry of Human Resource Development (MHRD) and powers

delegated by State Project Director (SPD).

Chapter – 4

Rules, Regulations, Instructions, Manual and Records for Discharging Functions

Rules and regulation for Sarva Shiksha Abhiyan are followed as

per Manual for Planning and Appraisal, issued by Department of

Elementary Education & Literacy, Ministry of Human Resource

Development, January 2005, and Manual on Financial Management

and Procurement issued by Department of Elementary Education &

Literacy, Ministry of Human Resource Development, Government of

India, 2004.

Sr.No. Department Name Documents

1. Text Books PASWAK manual

2. Procurement 1. Manual on Financial

Management and Procurement

issued by Department of

Elementary Education & Literacy,

Ministry of Human Resource

contd…

Development, Government of

India, 2004.

2. DGS & D Rate contract /

manual for Procurement.

3. Planning 1. Manual for Planning and

Appraisal, issued by Department

of Elementary Education &

Literacy, Ministry of Human

Resource Development, January

2005.

2. Minutes of Executive Meeting.

3. Annual Work Plan and Budget

(AWP & B) 2004-05

4. Annual Work Plan and Budget

(AWP & B) 2005-06

5. Report of Joint Review Mission

(JRM) held in January and July

2005.

contd…

4. Finance 1. Manual on Financial

Management and Procurement

issued by Department of

Elementary Education & Literacy,

Ministry of Human Resource

Development, Government of

India, 2004.

2. Financial Rules and

Regulations 2004.

3. TA / DA Rules and Regulations

2004.

4. Annual Report of Sarva Shiksha

Abhiyan.

State Project Director (SPD)

Address:

Sarva Shiksha Abhiyan Authority – Punjab

SCO 104-106, II-III Floor,

Sector 34-A, Chandigarh.

Phone: 0172-5015864, 5015865

Fax: 0172-2624687

Web-site: www.ssapunjab.org

E-Mail:

Chapter – 5

Particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the

formulation of its policy of implementation thereof

NIL

Chapter – 6

A statement of the categories of documents that are held by it or under its control

Sr.No. Department Name Documents

1. Text Books PASWAK manual

2. Procurement 1. Manual on Financial

Management and Procurement

issued by Department of

Elementary Education & Literacy,

Ministry of Human Resource

Development, Government of

India, 2004.

2. DGS & D Rate contract /

manual for Procurement.

3. Planning 1. Manual for Planning and

Appraisal, issued by Department

of Elementary Education &

Literacy, Ministry of Human

contd…

Resource Development, January

2005.

2. Minutes of Executive Meeting.

3. Annual Work Plan and Budget

(AWP & B) 2004-05

4. Annual Work Plan and Budget

(AWP & B) 2005-06

5. Report of Joint Review Mission

(JRM) held in January and July

2005.

4. Finance 1. Manual on Financial

Management and Procurement

issued by Department of

Elementary Education & Literacy,

Ministry of Human Resource

Development, Government of

India, 2004.

contd…

2. Financial Rules and

Regulations 2004.

3. TA / DA Rules and Regulations

2004.

4. Annual Report of Sarva Shiksha

Abhiyan.

State Project Director (SPD)

Address:

Sarva Shiksha Abhiyan Authority – Punjab

SCO 104-106, II-III Floor,

Sector 34-A, Chandigarh.

Phone: 0172-5015864, 5015865

Fax: 0172-2624687

Web-site: www.ssapunjab.org

E-Mail:

Chapter – 7

A statement of boards. council, committees and others bodies constituted as its part

Following are the members of the Executive Committee (EC) of

Sarva Shiksha Abhiyan, Punjab:

1. Principal Secretary School Education, Govt. of Punjab.

2. Financial Commissioner, Rural Development and Panchayats,

Punjab

3. Principal Secretary Information & Public Relation, Punjab

4. Secretary Health and Family Welfare Punjab, Chandigarh

5. Managing Director, Punjab Health System Corporation

6. Director, Department of EE&L, MHRD, Govt of India.

7. Secretary, Social Security & Welfare

8. Director, Social Security and Development of Women & Children.

9. Additional Secretary, Local Govt., Punjab

10. Director Planning Deptt., Punjab

11. DPI (EE), Punjab

12. Director SCERT, Punjab

contd…

13. Director (Academic), Pb. School Education Board

14. Coordinator, DPI (SE) Punjab

15. Lecturer DIET. Ropar

16. Spl-Secretary cum DGSE and State Project Director, SSAA,

Punjab

Chapter – 8

The names, designations and other particulars of the Public Information Officers

Name of the Public Authority: Department Apellate Authority:

Sr. Designation S.T.D. Code

Ph.No Fax Email

No. Office

1. State Project Director, Punjab

0172 5015864, 5015865

2624687

Public Information Officers:

Sr. Designation S.T.D. Code

Ph.No Fax Email

No. Office

1. ASPD (Coordination) at Head Office (State Level)

0172 5015864, 5015865

2624687 ssacord@gmail.com

2. All District Education Officers (EE) (District Level)

Assistant Public Information Officers:

Sr. Designation S.T.D. Code

Ph.No Fax Email

No. Office

1. Section Officer at Head Office (State Level)

0172 5015864, 5015865

2624687 ssa_admn@gmail.com

2. All B.P.E.O's (Sub District Level)

Chapter – 9

Procedure followed in Decision Making Process

Decision Making is done according to the Manual for Planning

and Appraisal, issued by Department of Elementary Education &

Literacy, Ministry of Human Resource Development, January 2005,

and Manual on Financial Management and Procurement issued

by Department of Elementary Education & Literacy, Ministry of

Human Resource Development, Government of India, 2004.

Chapter – 10

Directory of Officers and Employee

Sr

No

Name Designation STD

Codes

Phone Number

Office Fax

Email

1 Sh Kahn Singh

Pannu

SPD 0172 2624673

5015863 2624687

2 Smt Parampal

Kaur

Add. SPD 0172 2623206 2624687

3 Sh. Gurmej Kainth

Dy. SPD 0172 5015864, 5015865

2624687 g.gaur266@gmail .com

4 Gurmeet Kumar

ASPD (Proc.) 0172 5015864, 5015865,

2624687

5 Davinder Singh

ASPD (Media) 0172 5015864, 5015865

2624687

6 Harjeet Kaur Section Officer 0172 5015864, 5015865,

2624687 Ssa_admn@yaho o.co.in

7 Satpal Sharma

ASPD (COORD.)

0172 5015864, 5015865,

2624687

8 Ashwani Kumar

ASPD (HR) 0172 5015864, 5015865,

2624687

9 Kamaljit Sohi ASPD (Pedagogy)

0172 5015864, 5015865

2624687

10 Ginni Duggal ASPD (Eng) 0172 5015864, 5015865

2624687

11 Nirmal Kaur ASPD (Math Cell)

0172 5015864, 5015865

2624687

12 Baldev Singh Steno/PA 0172 5015864, 5015865,

2624687

13 Afsa Inspection Coordinator

0172 5015864, 5015865,

2624687

14 Sulekha ASPD(Civil Works)

0172 5015864, 5015865,

2624687

15 Balwinder Kaur

ASPD( SS.t & Lang)

0172 5015864, 5015865,

2624687

16 Vijay Kumar STR 0172 5015864, 5015865

2624687

17 Rajinder Pal Sharma

CAO (Fin.) 0172 5015864, 5015865,

2624687

18 Ashok Kumar Suneja

ACFA 0172 5015864, 5015865,

2624687

19 Karnail Singh ACFA 0172 5015864, 5015865,

2624687

20 Nidhi Gupta IED (Spl. Edu.) 0172 5015864, 5015865,

2624687

21 Slony. T. Kaur DM (IED) 0172 5015864, 5015865,

2624687

22 Sukhjinder Kaur

DM (G.E.) 0172 5015864, 5015865,

2624687

23 Rajvir DM (MIS) 0172 5015864, 5015865,

2624687

24 Gurpreet Singh

DM (Legal) 0172 5015864, 5015865,

2624687

25 Sanjeet Kaur AM 0172 5015864, 5015865,

2624687

26 Bhupinder Singh

AM 0172 5015864, 5015865,

2624687

27 Sukhpal Singh Hundal

AM 0172 5015864, 5015865,

2624687

28 Inderjit Singh AM 0172 5015864, 5015865,

2624687

29 Hardeep Mittal

AM (MIS) 0172 5015864, 5015865,

2624687

30 Manureet Riar AM (Fin) 0172 5015864, 5015865,

2624687

31 Vidhu Gupta AM (Fin) 0172 5015864, 5015865,

2624687

32 Bhawnish Bedhlan

AM (STR) 0172 5015864, 5015865,

2624687

33 Mahinder Singh

Accountant 0172 5015864, 5015865,

2624687

34 Varinder Kumar

Cashier 0172 5015864, 5015865,

2624687

35 Imninder Kaur Accountant 0172 5015864, 5015865,

2624687

36 Kamaljit Kaur Accountant 0172 5015864, 5015865,

2624687

37 Sapna Steno 0172 5015864, 5015865

2624687

38 Nand Kishore Steno/ P.A. 0172 5015864, 5015865

2624687

39 Sanmeet Singh

Computer Programmer

0172 5015864, 5015865

2624687

40 Simarjit Kaur C. Programmer 0172 5015864, 5015865

2624687

41 Navjot Singh DEO (Cord.) 0172 5015864, 5015865

2624687

42 Nirmal Kaur DEO (DPI SE) 0172

43 Jatinder Kumar

DEO (IED) 0172 5015864, 5015865

2624687

44 Rubeena DEO (Admn) 0172 5015864, 5015865

2624687

45 Davinder Singh

DEO (DSPD (V))

0172 5015864, 5015865

2624687

46 Taranjot Kaur DEO (IED) 0172 5015864, 5015865

2624687

47 Gurpreet Kaur DEO (M.Cell) 0172 5015864, 5015865

2624687

48 Inderjeet Kaur DEO (DSPD (S))

0172 5015864, 5015865

2624687

49 Parveen Chopra

DEO (M.Cell) 0172 5015864, 5015865

2624687

50 Balvir Kaur DEO (Padagogy)

0172 5015864, 5015865

2624687

51 Munish DEO (RTI) 0172 5015864, 5015865

2624687

52 Gurinder Singh

DEO (Printing) 5015864, 5015865

2624687

53 Pardeep Singh

DEO (Padagogy)

0172 5015864, 5015865

2624687

54 Jaswinder Kaur

DEO (C.W.) 0172 5015864, 5015865

2624687

55 Pooja DEO (Insp.) 0172 5015864, 5015865

2624687

56 Jaspreet Singh

DEO (P.A Staff) 0172 5015864, 5015865

2624687

57 Deepak Kohli DEO (SSE)

58 Poonam Sangar

DEO (DPI (EE))

59 Seema Rani DEO(DPI (Recrt. Cell))

0172

60 Naresh Kumar DEO (SCERT) 0172

61 Davinder Singh

Storekeeper 0172

62 Amarpreet Singh

DEO (Fin.) 0172

63 Nimarta DEO (G.E.) 0172 2624687

64 Jasvir Kaur DEO (HR) 0172 2624687

65 Gurdeep Singh

DEO (Admn) 0172 5015864, 5015865

2624687

66 Manjeet Kaur DEO (T.Books) 0172 5015864, 5015865

2624687

67 Harjinder Singh

DEO (Plan) 0172 5015864, 5015865

2624687

68 Harjit Singh Dispatcher 0172 5015864, 5015865

2624687

69 Sanjeev Kumar Sharma

DEO (IED) 0172 5015864, 5015865

2624687

70 Shivani Joshi DEO (Legal) 0172 5015864, 5015865

2624687

71 Sanjeev Kumar

DEO (C.Taker) 0172 5015864, 5015865

2624687

72 Kirandeep Kaur

DEO (RTI) 0172 5015864, 5015865

2624687

73 Ranveer Singh

DEO (Statical ) 0172 5015864, 5015865

2624687

74 Sukhjinder Singh

DEO (T.T) 0172 5015864, 5015865

2624687

75 Nealam DEO (SCERT) 0172 5015864, 5015865

76 Inderpreet Singh

DEO (Plan) 0172 5015864, 5015865

2624687

77 Sukhjinder Kaur

DEO (Proc.) 0172 5015864, 5015865

2624687

78 Ikpreet Kaur DEO (HR.) 0172 5015864, 5015865

2624687

79 Hardeep Sharma

DEO (Proc.) 0172 5015864, 5015865

2624687

80 Satwinder Singh

DEO (RTE) 0172 5015864, 5015865

2624687

81 Jaipal Singh Legal Assistant 0172 5015864, 5015865

2624687

82 Munish Kumar Legal Assistant (RTE)

0172 5015864, 5015865

2624687

83 Damanjeet Kaur

Cunsultant Legal (RTE)

0172 5015864, 5015865

2624687

84 Sarbjeet Singh

Legal Assistant (DPI SE)

85 Ravinder Kumar

Legal Assistant (Recrt. Cell)

86 Raman Gill Legal Assistant (JCFA (RMSA))

87 Yadwinder Singh

Legal Assistant (SSE)

88 Sukhpreet Singh Brar

Legal Assistant (SSE)

89 Satvir Singh Legal Assistant (SCERT)

90 Rajesh Kumar Legal Assistant (RMSA)

91 Inderjit Singh Legal Assistant (DPI SE)

92 Gurmeet Kaur Legal Assistant (C.Cell)

5015864, 5015865,

2624687

93 Priyankal Grovar

AM (IA) Fzr

94 Vikas Mahajan

Accountant (IA)Asr

95 Nitika Accountant (IA) Ldh.

96 Deepak Accountant (IA) Fzr.

DISTRICT EDUCATION OFFICERS (ELEMENTARY EDUCATION), PUNJAB

S.No. District STD Code Tel. Office/Fax

1 Amritsar 0183 2500729

2 Barnala 01679 239240

3 Bathinda 0164

2217195

2217295

4 Faridkot 01639 251170, 252001

5 F.G.Sahib 01763 243829 , 249772

6 Ferozepur 01632 233944

7 Fazilka

8 Gurdaspur 01874 242033

9 Hoshiarpur 01882 220066, 241350

10 Jalandhar 0181

2403733, 2403916 ,

2240787

11 Kapurthala 01822 505429

12 Ludhiana 0161 2432077, 2420902

13 Moga 01636 237461, 237502

14 Mansa 01652 228064

15 Muktsar 01633 240500, 262863

16 S.B.S. Nagar 01823 221531

17 Patiala 0175 2225863, Fax 2225861

18 Pathankot

19 Ropar 01881 221194

20 Sangrur 01672 221250

21 SAS Nagar 0172 2270545

22 Tarn Taran 01852 223777

Chapter – 11

The Monthly Remuneration Received By each of its Officers and Employees, including the System of Compensation as Provided in

Regulations

Sr. No. Name Designation Date of Joining Basic Pay

1 Salony T.Kaur DM 01/12/2005 32611.0

2 Sukhjinder Kaur DM 11-Jul-08 28951.0

3 Rajvir DM 22-Jul-09 26984.0

4 Sanjeet Kaur AM 27/12/2006 24313.0

5 Bhupinder Singh AM 15-06-07 23177.0

6 Gurpreet Singh DM 3-Jun-2011 25440.0

7 Sukhpal Singh Hundal AM (Admn) 25-Jun-2009 22105.0

8 Inderjit Singh AM 7-Jul-2010 20863.0

9 Vidhu Gupta AM 29-Jul-2010 20015.0

10 Mohinder Singh Accountant 01-01-2003 21134.0

11 Imninder Kaur Accountant 14-01-2005 19276.0

12 Kamaljeet Kaur Accountant 6-Feb-2008 16865.0

13 Sanmeet Singh CP 21/10/2008 18888.0

14 Sapna Steno 20-02-2004 17787.0

15 Nand Kishore Sharma Steno 02/01/2007 15615.0

16 Navjot Singh OA/DEO 22-08-2005 14639.0

17 Nirmal Kaur OA/DEO 29-10-2004 15277.0

18 Jatinder Kumar OA/DEO 23/03/2006 14879.0

19 Rubeena OA/DEO 20-03-2007 14277.0

20 Davinder Singh (PROC) OA/DEO 21-03-2007 14277.0

21 Taranjot Kaur OA/DEO 25-04-2007 14277.0

22 Gurpreet Kaur (MC) OA/DEO 24-12-2007 13709.0

23 Inderjit Kaur OA/DEO 1-Jan-2008 13709.0

24 Parveen Chopra OA/DEO 31-3-2008 13709.0

25 Balvir Kaur OA/DEO 7-Apr-2008 13709.0

26 Munish Khanna OA/DEO 29th-Jul-2008 13429.0

27 Gurinder Singh OA/DEO 17th Oct 08 12933.0

28 Pardeep Singh OA/DEO 26th Nov 08 13173.0

29 Jaswinder Kaur OA/DEO 1-Dec-2008 13173.0

30 Pooja OA/DEO 31-Mar-2008 13709.0

31 Jaspreet Singh OA/DEO 1-Jun-2009 13173.0

32 Deepak Kohli OA/DEO 1-Jun-2009 13173.0

33 Poonam Sangar OA/DEO 1-Jun-2009 13173.0

34 Seema Rani OA/DEO 1-Jun-2009 13173.0

35 Naresh Kumar OA/DEO 1-Jun-2009 13173.0

36 Davinder Singh Storekeeper 1-Jun-2009 13173.0

37 Amarpreet Singh OA/DEO 1-Jun-2009 13173.0

38 Nimarta OA/DEO 1-Jun-2009 13173.0

39 Jasvir Kaur OA/DEO 2-Jun-2009 13713.0

40 Gurdeep Singh OA/DEO 3-Jun-2009 13173.0

41 Manjeet Kaur OA/DEO 12-Jun-2009 13173.0

42 Harjinder Singh OA/DEO 17-Jun-2009 13173.0

43 Harjit Singh OA/DEO 22-Jun-2009 13173.0

44 Sanjeev Kumar Sharma OA/DEO 31-03-2008 13709.0

45 Shivani Joshi OA/DEO 23-Oct-2009 12427.0

46 Sanjeev Kumar OA/DEO 22-Oct-2009 12427.0

47 Kirandeep Kaur OA/DEO 25-Nov-2009 12667.0

48 Nidhi Gupta State Special

Educator 16-Aug-2010 20000.0

49 Rajinderpal Sharma CAO 12-Nov-2010 28090.0

50 Varinder Sharma Cashier 20-Oct-2010 14600.0

51 Sukhjinder Singh OA/DEO 29-Nov-10 12190.0

52 Bhavnish Bedhlan AM 20-Dec-2010 20140.0

53 Ranbir Singh OA/DEO 24-Dec-2010 12190.0

54 Neelam OA/DEO 4-Apr-2011 12190.0

55 Simarjeet Kaur CP 4-Apr-2011 17490.0

56 Hardeep Mittal AM(MIS) 8-Apr-2011 20140.0

57 Inderpreet Singh OA/DEO 27/6/2011 12190.0

58 Manureet Riar AM(FIN) 15/7/2011 19625.0

59 Sukhjinder kaur OA/DEO 8-Jul-2011 12034.0

60 Ikpreet Kaur OA/DEO 15-Jul-2011 11878.0

61 Hardeep Sharma OA/DEO 18/7/2011 11812.0

62 Jaipal singh Legal assistant 13/7/2011 19699.0

63 Kiranjeet Kaur OA/DEO 28thNov2011 11500.0

64 Vivek Kumar OA/DEO 12190.0

65 Amit Mahajan AM (ASR) 13/06/2007 22,937

66 Priankal Grover AM IA (Ferozepur) 3-Aug-2010 19,900

67 Vikas Mahajan Accountant (IA 27th August 10 17,383

ASR)

68 Nitika Accountant

(IA Ludhiana) 15-Nov-2010 14,840

69 Deepak Accountant (IA

Ferozepur) 4-Nov-2010 14,840

Total 1123780

Sr. No. Name Designation Date of joining

Basic Pay

1 Munish Kumar Legal Assistant 11-Jul-2011 20,140

2 Satwinder Singh Deo 18-Jul-2011 12,190

3 Damanjeet Kaur Consultant Legal 11-Jul-2011 25,440

4 Sarbjeet Singh Legal Assistant 22-10-2011 19,000

5 Ravinder kumar Legal Assistant 22-10-2011 19,000

6 Raman Gill Legal Assistant 22-10-2011 19,000

7 Yadwinder Singh Legal Assistant 28-10-2011 19,000

8 Sukhpreet Singh brar Legal Assistant 2-Nov-2011 19,000

9 Satvir Singh Legal Assistant 4-Nov-2011 19,000

10 Rajesh Kumar Legal Assistant 20/12/2011 19,000

11 Inderjeet Singh Legal Assistant 20/12/2011 19,000

12 Gurmeet Kaur Legal Assistant 23-12-2011 19,000

Total 228,770

Regular Employees on deputation

SrNo Name of Employee Designation Basic Pay

1 Gurmej Kainth Deputy State Project Director 32760.00

2 Ashwani Kumar

Assistant State Project Director 26740.00

3 Harjeet Kaur Section Officer (Administration) 26870.00

4 Nirmal Assistant State Project Director(Math Cell) 26740.00

5 Ginni Dugal Assistant State Project Director (E & SST) 20210.00

6 Ashok Kumar Suneja ACFA 29480.00

7 Karnail Singh ACFA 25750.00

Chapter – 12

The Budget Allocated to each Agency

As per Annual Work Plan & Budget (AWP & B) 2012-13 of planning.

Annex-I Attached

Chapter - 13

The Manner of Execution of Subsidy Programmes

NIL

Chapter - 14

Particulars of Recipients of Concessions, Permits or authorization granted by it

NIL

Chapter - 15

Norms set by it for the discharge of its functions

For details of Norms / Standards set by the department for

execution of various activities / programmes refer Manual for

Planning and Appraisal, issued by Department of Elementary

Education & Literacy, Ministry of Human Resource Development,

January 2005, and Manual on Financial Management and

Procurement issued by Department of Elementary Education &

Literacy, Ministry of Human Resource Development, Government of

India, 2004.

Chapter - 16

Information available in an electronic form

Information in electronic form is available on website

www.ssapunjab.org

www.education.nic.in

Chapter - 17

Particulars of the facilities available to citizens for obtaining information

• Office Library

• System of issuing of copies of documents

• Printed Manual Available

• Website of the Public Authority

Chapter - 18

Other Useful Information

NIL