chapter 7-8.docx

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MGT-4 Human Resource Management Feb. 6, 2014 Mr. Marc David C. Achacoso, MBA Quiz #2 I. Multiple Choice 1. Performance planning and evaluation systems seek to tie the formal performance appraisal process to the company's A) organizational structure. B) stakeholders' needs. C) goals. D) size. 2. The process through which an organization gets information on how well an employee is doing his or her job is called A) performance appraisal. B) performance management. C) performance feedback. D) ability analysis. 3. Which of the following is not a purpose of performance management systems? A) Administrative B) Developmental C) Investigative D) Strategic 4. Which of the following is not a recommendation for developing an effective performance management system? A) mirror the corporate culture and values B) differentiate performance subjectively and effectively C) adjust the system as required D) communicate the total rewards system 5. ______ emphasizes the need for the performance management system to guide employees in contributing to the organization's success. A) Specificity B) Reliability C) Validity D) Strategic congruence 6. What performance management evaluation criterion is

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MGT-4 Human Resource Management Feb. 6, 2014Mr. Marc David . !c"acoso, M#! $ui% &2'. Mu(ti)(e "oice1.*er+ormance )(anning and eva(uation s,stems see- to tie t"e +orma( )er+ormance a))raisa( )rocess to t"e com)an,.s!/ organi%ationa( structure. #/ sta-e"o(ders. needs. / goa(s. D/ si%e. 2.T"e )rocess t"roug" 0"ic" an organi%ation gets in+ormation on "o0 0e(( an em)(o,ee is doing "is or "er 1ob is ca((ed!/ )er+ormance a))raisa(. #/ )er+ormance management. / )er+ormance +eedbac-. D/ abi(it, ana(,sis. 2.3"ic" o+ t"e +o((o0ing is not a )ur)ose o+ )er+ormance management s,stems4 !/ !dministrative #/ Deve(o)menta( / 'nvestigative D/ 5trategic 4. 3"ic" o+ t"e +o((o0ing is not a recommendation +or deve(o)ing an e++ective )er+ormancemanagement s,stem4!/ mirror t"e cor)orate cu(ture and va(ues #/ di++erentiate )er+ormance sub1ective(, and e++ective(,/ ad1ust t"e s,stem as re6uiredD/ communicate t"e tota( re0ards s,stem 7.888888 em)"asi%es t"e need +or t"e )er+ormance management s,stem to guide em)(o,ees in contributing to t"e organi%ation.s success. !/ 5)eci+icit, #/ Re(iabi(it, / 9a(idit, D/ 5trategic congruence 6. 3"at )er+ormance management eva(uation criterion is concerned 0it" ma:imi%ing t"e over(a) bet0een actua( 1ob )er+ormance and t"e measure o+ 1ob )er+ormance4 !/ Re(iabi(it, #/ !cce)tabi(it, / 5)eci+icit, D/ 9a(idit, ;.! )er+ormance management s,stem t"at eva(uates irre(evant as)ects o+ )er+ormance or as)ects t"at are not 1ob re(ated is !/ unre(iab(e. #/ de+icient. / contaminated. D/ inconsistent. and on(, t"e re(evant>as)ects o+ )er+ormance #/ !cce)tabi(it, is a++ected b, t"e e:tent to 0"ic" em)(o,ees be(ieve t"e )er+ormance management s,stem is +air / T"e t"ree categories o+ )erceived +airness inc(ude )rocedura( +airness, inter)ersona( +airness, and outcome +airness D/ Researc" suggests t"at )er+ormance management s,stems t"at are )erceived as un+airare (i-e(, to be (ega((, c"a((enged, used incorrect(,, and decrease em)(o,ee motivation to im)rove 10. T"e e:tent to 0"ic" t"e )er+ormance measure gives guidance to em)(o,ees about 0"at is e:)ected o+ t"em is ca((ed !/ re(iabi(it,. #/ va(idit,. / s)eci+icit,. D/ acce)tabi(it,. 11. 3"ic" o+ t"e +o((o0ing is not an a))roac" to measuring )er+ormance4 !/ om)arative a))roac" #/ !ttribute a))roac" / onse6uentia( a))roac" D/ #e"avior a))roac" 12. 888888 ran-ing consists o+ a manager (oo-ing at a (ist o+ em)(o,ees, deciding 0"o is t"e best em)(o,ee, and crossing t"at )erson.s name o++ t"e (ist.From t"e remaining names, t"e manager decides 0"o t"e 0orst em)(o,ee is and crosses t"at name o++ t"e (ist>and so +ort". !/ 5im)(e #/ !(ternation / Reverse D/ Forced 12. T"e tec"ni6ue t"at ran-s em)(o,ees into )redetermined categories or grou)s according to)er+ormance is ca((ed !/ +orced distribution. #/ "ig" (o0 ran-ing s,stem. / )aired com)arison. D/ strict. 14. T"e 888888 met"od re6uires managers to com)are ever, em)(o,ee 0it" ever, ot"er em)(o,ee in t"e 0or- grou), giving an em)(o,ee a score o+ 1 ever, time "e or s"e is considered t"e "ig" )er+ormer. !/ )artner measurement #/ mi:ed-standard sca(es / +orced distribution D/ )aired com)arison 17. T"e a))roac" to measure and manage )er+ormance t"at +ocuses on t"e e:tent to 0"ic" individua(s )ossess desirab(e c"aracteristics is ca((ed t"e !/ attribute a))roac". #/ (eaders"i) a))roac". / )ersona(it, a))roac". D/ )er+ormance a))roac". 16. 3"ic" attribute a))roac" to )er+ormance management is t"e most +re6uent(, used4!/ #e"aviora((, anc"ored rating sca(e #/ Mi:ed standard sca(es / #e"avior observation sca(es D/ Gra)"ic rating sca(es1;. '+ a manager considers one em)(o,ee at a time and circ(es a number or a 0ord to signi+, t"e degree to 0"ic" t"at em)(o,ee demonstrates a )articu(ar trait, "e or s"e is using a !/ critica( incidents a))roac". #/ mi:ed standard sca(e. / be"avior observation sca(e. D/ gra)"ic rating sca(e. 1