chapter 7 part 1 cst110
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Chapter 7
Interpersonal Communication
Interpersonal Communication
Interaction with others; usually informalEmotional intelligence – the ability to
understand and get along with others
Emotional Intelligence
1. Being self-aware: recognizing your own emotions and being able to take a step back from them from yourself and others so you are not overwhelmed
2. Managing emotions: displaying emotions that are appropriate for the situation and setting. This may be difficult to do
Emotional Intelligence
Motivating yourself: setting a goal and working until you meet it; not getting distracted
Recognizing emotions in others: using empathy which is the ability to recognize and share someone’s feelings
Handling relationships: having a sense of balance in your life with work, relationships, etc
Attraction
Physical – sexual or otherwise; what is beauty? Are you first / more attracted to beauty or personality?
Perceived Gain – often we are attracted
to people because of what
they can give to us or do
for us; social hierarchy
Attraction
Similarities and Differences – do opposites really attract? Are you compatible in your beliefs and / or attitudes?
Proximity – the contact you have with a person; do you work or go to school together? Sometimes you BECOME attracted to someone just because you spend so much time with them
Motivations for Interpersonal Communication
PleasureAffectionInclusion – Maslow’s social levelRelaxation – Control – over selves or othersHealthCybermotivation
Roles, Relationships, and Communications
All relations are governed by peoples’ roles
Role expectations sometimes become very fixed in a relationship and may be difficult to change
Gender roles – these have changed for some; may cause issues
Small Talk
This is how you begin a conversation or
used as a standard greeting
(how are you?
Did you
see the game
last night? etc.)
Bids and the Bidding Process
Bids are what holds a relationship togetherA bid – a look, touch, etc that says to
someone “I want to feel connected with you.”
A response to a bid – the reaction you give to someone’s bid (positive or negative)
Bids and the Bidding Process
Bids must be continued to have an on-going relationship; a one-time look or touch DOES NOT make a relationship