Updated 4-17-15

Check Positive Pay

Check Positive Pay Page 2

Table of Contents

NAVIGATING TO CHECK POSITIVE PAY .......................................................................... 3

CHECK ISSUE FILE IMPORT.................................................................................................. 6

ENTER CHECK ISSUE .................................................................................................................. 8

UPDATE CHECK ISSUE ............................................................................................................ 9

Check Positive Pay Page 3

Navigating to Check Positive Pay

This user guide will assist you in navigating to Check Positive Pay and guide you through

managing your Check Positive Pay exceptions, how to upload a Check Issue File and how to

enter single check issues.

Navigating to Check Positive Pay:

Log into CoBank Cash Manager. Step 1.

Hover cursor over the Account Services option in the menu bar. Step 2.

Note: The Positive

Pay menu allows

you to manage and

review many items

related to the

Positive Pay

Service

Note: Decisions to

pay or return an

item must be made

before the deadline.

If the decision is

not made the

default decision

will apply

Click Manage Exceptions to make decisions regarding your exceptions. Step 3.

Note: The Manage Exception screen is made up of two parts:

Check Exceptions Awaiting Approval – secondary approval is required

before the exception is fully decisioned. Exception items will appear if the

user has the role of dual approver.

Check Exceptions Awaiting Decision – decision is required on any

exception that appears in this section. Each field will assist the reviewer in

determining how to decision the exception.

See the next page for the Manage Exceptions screen.

Check Positive Pay Page 4

Click the box next to the decision regarding your exceptions under Check Step 4.

Exceptions Awaiting Approval to complete the secondary approval step (if it’s

required based on your role.)

Scroll to the Check Exceptions Awaiting Decision to complete the review of Step 5.

exception items.

Click the Select Decision link to decision that item. Step 6.

Choose the appropriate decision. Step 7.

Check Positive Pay Page 5

Click the box located next to the item. Step 8.

Note: If all items should have the same decision you can choose that decision

from the drop down menu and apply it to all exceptions.

Click the Continue Step 9.

button.

A verification page

appears.

Click Approve/Transmit, if there are no changes needed. Step 10.

Note: A confirmation page will appear verifying the decisions that have been

made.

Check Positive Pay Page 6

Check Issue File Import

A check issue file is an important part of the Positive Pay service, which allows the bank to

match checks that are being presented against your Transaction Clearing Account against the

check issue file you sent.

Import a check issue file (bulk check issues).

Log into CoBank Cash Manager. Step 1.

Hover cursor over the Account Services option in the menu bar. Step 2.

Click on Step 3.

Import issues.

Note: The

Positive Pay menu

allows you to

Enter issues (single check

issue) or Import

issues (bulk check

issue).

Note: During the

onboarding process

you will be shown

how to create an

import template

that you will use

each time you

import your issue

file.

Click the radio button Step 4.

next to the name of the

template that is being

used.

Click Continue. Step 5.

Check Positive Pay Page 7

Click the Browse Step 6.

button to locate the

issue file saved to

your computer.

Click on the file Step 7.

name.

Click the Import Step 8.

file button.

Note: A

confirmation page

will appear if the

file was imported

successfully.

Check Positive Pay Page 8

Enter Check Issue

Enter a Check Issue is an important part of the Positive Pay service, which allows you to enter a

single item instead of creating and importing a check issue file.

Enter Check Issue (single check issues).

Log into CoBank Step 1.

Cash Manager.

Hover cursor over Step 2.

the Account

Services option in

the menu bar.

Click on Enter Step 3.

issues.

Complete each Step 4.

field.

Enter the Payee Step 5.

name on the check

if Payee Positive

Pay is enabled.

Click Continue. Step 6.

Note: A

confirmation page

will appear that the

single check issue

has been added.

Check Positive Pay Page 9

Update Check Issue

Update Check Issue allows you to edit or delete Check Issue information that has been sent to

the bank.

Edit Check Issue

Log into CoBank Step 1.

Cash Manager.

Hover cursor over the Step 2.

Account Services option in

the menu bar.

Click on Update issues. Step 3.

Choose how to filter the Step 4.

issues by clicking on the

radio button next to each

selection.

Note: Exception Issue Items

will allow you to edit the

issue.

Click the radio button for Step 5.

Exception Issue Items.

Click Search. Step 6.

Check Positive Pay Page 10

Click the link to edit that Step 7.

issue.

Edit the available fields on the Edit Issue Step 8.

screen.

Click Continue. Step 9.

A verification screen appears.

Verify all entries are correct. Step 10.

Click Save Changes. Step 11.

Check Positive Pay Page 11

The Issue Confirmation screen displays:

Delete Outstanding Check Issue

Log into CoBank Step 12.

Cash Manager.

Hover cursor over the Step 13.

Account Services option in

the menu bar.

Click on Update issues. Step 14.

Check Positive Pay Page 12

Click the Step 15.

appropriate

radio button on

the Search Issues

screen to filter the

issues.

Note: Outstanding

Issue Items will

allow you to delete

an issue that has

not been presented.

Click Search Step 16.

Click the link to delete that issue. Step 17.

Click Delete. Step 18.

Note: You are returned to

the Select Issue screen.

The item deleted will no

longer appear on the

screen.