CHRYSLER GROUP LLC

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CHRYSLER GROUP LLC

Increased Gross & Absorption focuses on Effective Labor Rate focuses Parts Gross Profit Percentage no cost averaging ensures technicians get paid the correct times ability to change pricing on the fly (updates online, drive tools)

Accurate initial estimate & promise time

Ensure no services or parts are missed by advisors

Advisors do not have to memorize or guess on manufacturer requirements

Matches owner’s manual exactly

Provides advisors with confidence in what they are selling

Benefits of VIN-Specific Menu Pricing

CHRYSLER GROUP LLC

Accuracy Promise time & initial estimate

Mirrors exactly the owner’s manual

Consistency

Online, appointment calls or on the service drive – all the same information & pricing

Transparency

Information provided online and in-store is the same

Initial estimate same as after

Why VIN-Specific Maintenance?

CHRYSLER GROUP LLC

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Maintenance Schedule Roadmap

Maintenance Schedule Recent - Current - Upcoming

VIN-Specific Menu

CHRYSLER GROUP LLC

To simplify Labor and Parts configuration

To consolidate 922 service lines across all Chrysler makes to as little as 19

categories which can populate 224 service lines

To provide dealer with Pre-determined labor times

To provide dealer with Parts cost

To give dealer multiple configuration options to fit their preferred method

of price management

Objectives

CHRYSLER GROUP LLC

This – 922 individual services?

CHRYSLER GROUP LLC

Lube Oil and Filter

Coolant

Air Conditioning Filter

Engine Air Cleaner Filter

Axle Fluid

Ignition Cables

Accessory Drive Belts

Engine Drive Belts

Spark Plugs [Iridium] Spark Plugs [Platinum]

Transfer Case Fluid Spark Plugs [Standard]

Transmission Service [Automatic] Transmission Service [Manual]

CVT Service

Tire Rotation

Misc

Anytown Chrysler Dodge Jeep RAM FIAT

Select Labor Group to Configure

MISC items include “one off” services E.g. Boost Pressure Solenoid Filter for

a Liberty Diesel

Or This – 19 Categories?

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5 Easy Steps to complete

Pricing Wizard has been enhanced based on your feedback! Ability to access the Pricing Wizard anytime you need to make changes. Part #s are displayed with ability to establish flat part sales. Ability to lock menu prices as automatic updates occur. Incomplete/mismatched op code report sent to you weekly (M, W, F)

Pricing Wizard

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wiADVISOR Pricing Wizard

Login to the http://chrysler.advisordashboard.net

Your Username and Password is your SID

Pricing Wizard

CHRYSLER GROUP LLC

Recommend the Pricing Wizard!

Pricing Wizard

CHRYSLER GROUP LLC

Labor Times

Labor Rate

Parts Update

Parts Markup

Pricing Wizard

CHRYSLER GROUP LLC

Set Up Parts Matrix Define Matrix Pricing Points

Pricing Wizard

CHRYSLER GROUP LLC

Part Group – Global Settings

Part Group – Details

Pricing Wizard

CHRYSLER GROUP LLC

Labor Group – Global Settings

Labor Group – Details

Pricing Wizard

CHRYSLER GROUP LLC

Review & Save

Pricing Wizard

CHRYSLER GROUP LLC

Dealer Recommended

CHRYSLER GROUP LLC

Customer Concerns

CHRYSLER GROUP LLC

Live Demonstration What we’ll cover:

Global Settings Your Labor Times Your Labor Rate / ELR Your Parts Markup Your Part Tape Options

Parts Matrix

Part Groups

Labor Groups

Dealer Recommended Services and Customer Concerns

Pricing Wizard

CHRYSLER GROUP LLC

Remember – its all about the OP codes!

CHRYSLER GROUP LLC

Review the missing and mismatched OP codes in the Required, Recommended and Concern sections

Required Factory Recommended Services

Recommended Dealer Recommended Services (Only those selected for display)

Concerns Customer Concerns

Missing/Mismatched OP Codes

Dealer Name: Anytown Chrysler Dodge Jeep Ram

CHRYSLER GROUP LLC

A service classified as “Missing” means you may have forgotten to input an OP code for that service

To locate a Required service, refer to the associated Labor Group in Step 4 of the Pricing Wizard to input the OP code

To locate a Recommended service, refer to the Dealer Recommended service section under the Configure tab and locate the service to input the OP code

A service classified as “Mismatched” means you either did not input the OP code correctly, OR you created a new OP code and did not add it to your DMS

To locate a Required service, refer to the associated Labor Group in Step 4 of the Pricing Wizard and apply the correction, or add the OP code to your DMS

To locate a Recommended service, refer to the Dealer Recommended service section under the configure tab, locate the service to apply the correction, or add the OP code to your DMS

To locate a Concern, refer to the Repair section under the Configure tab, locate the service to apply the correction or add the OP code to your DMS

OP code report sent to you three times a week (M, W, F)

Missing/Mismatched OP Codes

CHRYSLER GROUP LLC

Schedules are being updated

wiADVISOR will support maintenance schedules for early model years

MY 2000-2003 is now live. Service breakouts underway.

Maintenance requirements change year to year

2013 service breakouts underway (Based on Parts and/or Labor)

Missing/mismatched OP code report will outline these breakouts as “missing”

Visit the Pricing Wizard regularly to input OP codes and prices for newly added lines.

Major updates will be announced

Your feedback is important! Schedule content is always under review. If you come across any discrepancies please contact wiADVISOR program headquarters.

Maintenance Schedule Updates

CHRYSLER GROUP LLC

However…

Prevents incorrect pricing

Prevents incorrect labor times

Ensures margins & gross profit

Builds trust with your customers

Set-up is a Pain

CHRYSLER GROUP LLC

1. Enter Parts Pricing Matrices

2. Set-up the 19 Labor Groups

3. Verify your Pricing within each Labor Group

4. Complete Pricing Wizard

* Change individual services as needed

4 Steps to Success

CHRYSLER GROUP LLC

Things to Remember

1. OP codes entered in the Pricing Wizard must match those in your DMS (OP codes are case sensitive)

2. OP codes are required to push services to appointments & RO’s

3. Review your missing/mismatched OP code report

4. Pricing Wizard data will push to the wiADVISOR dashboard ONLY when step 5 has been completed (You must click “save” and “finish”)

5. Your Parts Cost will be updated monthly - be sure you set your Part

Tape options!

6. Pricing Wizard is always available! Menu price incorrect? Parts markup

incorrect? Log back in and make changes (We update data in real time)

7. Remember to configure Dealer Recommended services and Customer Concerns (UI will only display customer concerns with an OP Code)

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Questions?

Call us @ 1-888-WITECH-1

Email us @ dashboard@dcctools.com

We’re here to help, M-F 8am-6pm EST

Support

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