cimb job analysis

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Zulwiyoza Putra | Devina Hermawan | Widya Larasati | Rafiqah Salsabila | Audya Anindita | Bayu Rian Bachelor of Management Program Institut Teknologi Bandung Human Capital Management Assignment JOB ANALYSIS

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Human capital management assignment in bachelor program of Institut Teknologi Bandung

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Page 1: CIMB Job Analysis

Zulwiyoza Putra | Devina Hermawan | Widya Larasati | Rafiqah Salsabila | Audya Anindita | Bayu Rian

Bachelor of Management ProgramInstitut Teknologi Bandung

Human Capital Management Assignment

JOB ANALYSIS

Page 2: CIMB Job Analysis

CIMB Islamic is CIMB Group’s global Islamic banking and finance franchise. It offers the full complement of Shariah-compliant financial solutions, operating in parallel with the Group’s universal banking franchise.!

! Investment banking, comprising Corporate Client Solutions (CCS), corporate banking, treasury market, group strategy, and strategic investment.

! Consumer Sales and Distribution, Retail Financial Services, Commercial Banking, Group Cards & Personal Financing, and Group Insurance.

Page 3: CIMB Job Analysis

CIMB  Group  today  operates  across  ASEAN  under  several  corporate  en99es  including  CIMB  Investment  Bank,  CIMB  Bank,  CIMB  Islamic,  CIMB  Niaga,  CIMB  Securi9es  Interna9onal  and  CIMB  Thai.  Our  business  lines  in  our  core  markets  of  Malaysia,  Indonesia,  Singapore  and  Thailand  are  organised  primarily  across  the  following  areas:  Consumer  Banking,  Wholesale  Banking,  comprising  Investment  Banking  and  Corporate  Banking,  Treasury  &  Markets,  and  Group  Strategy  &  Strategic  Investments.  CIMB  Islamic  operates  in  parallel,  following  CIMB  Group’s  dual  banking  mobile.

BUSINESS CORE

Page 4: CIMB Job Analysis

BUSINESS PROCESS

Page 5: CIMB Job Analysis

BUSINESS PROCESS

customer CIMB corporate

saving

saving interest

money & it interest

money

Page 6: CIMB Job Analysis

JOB ANALYSIS

Page 7: CIMB Job Analysis

JOB LEVEL

manager/assist. manager

assistant relationship manager

senior infrastructure project manager

SME relationship manager

supervisor/coordinator

senior relationship officer

syariah senior auditor

staff

relationship officer funding high end

transactional savings products

anti money laundering MIS analyst officer

syariah account officer commercial

legal officer

Page 8: CIMB Job Analysis

manager/assistan manager

Page 9: CIMB Job Analysis

assistant relationship managerbanking and financial services

job description• Communicating with Persons Outside Organization • Getting Information • Communicating with Supervisors, Peers, or Subordinates  • Organizing, Planning, and Prioritizing Work  • Establishing and Maintaining Interpersonal Relationships • Scheduling Work and Activities Developing Objectives and Strategies

Page 10: CIMB Job Analysis

assistant relationship managerbanking and financial services

job responsibilities• Respond to requests for information from the media or designate an appropriate spokesperson or information source. • Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will

influence public opinion or promote ideas, products, or services. • Plan or direct development or communication of informational programs to maintain favorable public or stockholder

perceptions of an organization's accomplishments or agenda. • Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest

groups. • Prepare or edit organizational publications for internal and external audiences, including employee newsletters and

stockholders' reports. • Coach client representatives in effective communication with the public or with employees. • Confer with production or support personnel to produce or coordinate production of advertisements or promotions. • Confer with other managers to identify trends or key group interests or concerns or to provide advice on business

decisions. • Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to

promote goodwill. • Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for products,

organizations, or individuals.

Page 11: CIMB Job Analysis

assistant relationship managerbanking and financial services

skillsHaving good banking product

knowledge, Having an extensive networking, High

motivation and target oriented, Good PC literate, and Good

interpersonal and communication skills.

related work experienceMinimum 2 years

experience in banking especially in Sales /

Business Development / Branch Service.

formal education

diploma degree from any major

Page 12: CIMB Job Analysis

senior infrastructure project manager

• Set standards and processes for how projects are run and to build up a common set of practices, principles and templates for managing and running infrastructures projects and ensuring project management standards are followed.

• Tracking the status of all Minor and Major projects within organization and following up with respective project managers • Prepare, compile, and manage of all reports and project documentation within organization • Develops and running project management office processes from initiation to closing. • Managing and running minor / major IT infrastructure projects

computer network/system/database admin

job responsibilities

Page 13: CIMB Job Analysis

senior infrastructure project managercomputer network/system/database admin

skillsDetails, Process oriented and

good in communication, Proficiency in English

communication, and familiar with project presentation and

Microsoft project.

related work experienceExperience in IT Project

Manager / IT Project Governance with at least 2

years is preferable, and experience in Infrastructure

Technology and projects with minimum of 2 years is

preferable

formal educationCertification in PMP is

preferable

Page 14: CIMB Job Analysis

SME relationship manager

• Finding Lending customers in accordance with the targets set • Identify the needs of our customers and offer products that meet customer needs, taking into account the internal policy

of Bank CIMB Niaga • Conduct all activities associated with the lending process, from preparing the visit report, loan approval, respond to

instances cited by the Credit reviewer and prepare all the documents related to the loan signing

banking and financial services

job responsibilities

Page 15: CIMB Job Analysis

SME relationship managerbanking and financial services

skillsStrong communication and good negotiation, Have the

ability to analyze and marketing as well as having extensive networking, Able to speak

English both oral and written

related work experienceMinimum 3 years experience in

banking and related Finance companies, Experience as

Account Officer / Relationship Manager Lending / Relationship Officer Commercial Banking /

Small Medium,

formal education

Education min S1 in Finance / Accounting /

economics and management.

Page 16: CIMB Job Analysis

supervisor/coordinator

Page 17: CIMB Job Analysis

senior relationship officerbanking and financial services

job description• Communicating with Persons Outside Organization • Establishing and Maintaining Interpersonal Relationships • Communicating with Supervisors, Peers, or Subordinates • Organizing, Planning, and Prioritizing Work  • Identifying Objects, Actions, and Events  • Making Decisions and Solving Problems • Interacting With Computers • Performing for or Working Directly with the Public

Page 18: CIMB Job Analysis

senior relationship officerbanking and financial services

job responsibilities• Establish and maintain effective working relationships with clients, government officials, and media representatives and use

these relationships to develop new business opportunities. • Write interesting and effective press releases, prepare information for media kits and develop and maintain company internet

or intranet web pages. • Identify main client groups and audiences, determine the best way to communicate publicity information to them, and

develop and implement a communication plan. • Assign, supervise and review the activities of public relations staff. • Develop and maintain the company's corporate image and identity, which includes the use of logos and signage. • Respond to requests for information about employers' activities or status. • Manage communications budgets. • Direct activities of external agencies, establishments and departments that develop and implement communication strategies

and information programs. • Draft speeches for company executives, and arrange interviews and other forms of contact for them. • Evaluate advertising and promotion programs for compatibility with public relations efforts.

Page 19: CIMB Job Analysis

senior relationship officerbanking and financial services

skillsHave good analytical and

banking knowledge, Have good persuasive communication and interpersonal skill, Have good networking and relationship, and Proficiency in Hokkian

language is preferred

related work experienceMinimum 3 years experience in

banking

formal education

Bachelor degree from any major

Page 20: CIMB Job Analysis

syariah senior auditor

• Coordinate work group of auditors, in prepare and conduct syariah audit in area selected to ensure completion as scheduled in annual audit plan.

• To develop audit programmes by identifying and assessing risks and controls in business/support unit to ensure that the audit programmes cover all key risk areas and updated on timely basis Monitor and control syariah audit process to ensure quality audit has been conducted

• Coordinate work group of auditors in compiling, reviewing and documenting syariah audit observation and audit working papers to ensure quality and objectivity of audit result, and maintain traceability of audit documents.

• Review follow up status of audit findings and all evidences to ensure corrective actions have been settled by auditee

banking and financial services

job description

Page 21: CIMB Job Analysis

syariah senior auditor

• Assist the Division Head - Syariah Audit in the Internal Audit function with the objective of providing independent, objective assurance and value added services in improving the effectiveness of risk management, control and governance processes, operations and performance of CIMB Niaga Bank regarding Reliability and integrity of financial and operational information Effectiveness and efficiency of operations Safeguarding of assets Compliance with laws, regulations, internal policies and procedures

• Responsible for all audits on Products and Supports related to the following; Products Audit: Unit Usaha Syariah (UUS) and Dual Leverage Banking Model on; Syariah products Supports Audit: Credit Administration, Financing Reviewer and ARR related to; Syariah Financing Branches : Kantor Cabang Syariah (KCS) and its related Operations and IT

banking and financial services

job responsibilities

Page 22: CIMB Job Analysis

syariah senior auditorbanking and financial services

skillsExcellent knowledge of auditing

(International audit standards and BI audit standards), Knowledgeable and

well verse with the full range of products and services offered by the bank , Conversant with Risk Based

audit methodology, Excellent knowledge in Credit Risk, Risk

Management, Banking Products, Process and Operations.

related work experience

Minimum of 3 years experience in banking/audit Technical

competencies

formal educationMinimum Bachelor

Degree Risk Management Certification level 1 Preferably Certified

Internal Auditor (CIA) or Qualified Internal Auditor

(QIA).

Page 23: CIMB Job Analysis

staff/coordinator

Page 24: CIMB Job Analysis

relationship officer funding high endbanking and financial services

job description• Assist Business Manager achieving financial and non-financial targets branch. • Ensuring customer transactions are submitted to the relevant sections in accordance with applicable regulations.

job responsibilities• Responsible for achieving targets Current Account and Deposit High End Commercial Funding, targets both individual and team targets. • Good Banking products knowledge in general, and in particular the Funding product.

Page 25: CIMB Job Analysis

relationship officer funding high endbanking and financial services

skillsStrong communication and good

negotiation, Have a good selling skills as well as having extensive networking.

Able to speak English both oral and written

related work experience

Minimum 3 years experience in funding sales banking industry,

Experience as Relationship Officer / Funding Sales Officer

formal education

Minimum diploma from any major

Page 26: CIMB Job Analysis

transactional savings productsbanking and financial services

job description• Simulation cost & benefit product/program • Analyze Customer Profile • Do market analysis (including competitor benchmark) for funding products and can give input for product segmentation,

target, positioning and Report.

job responsibilities• Responsible for create saving Product and saving program.

Page 27: CIMB Job Analysis

transactional savings productsbanking and financial services

skillsAble to communicate persuasively and

eager to meet new people, Have capability to analyze problem related to product, program, pricing, distribution,

sales force an also operational process, and initiate the solution. MS.

Excel & Ms. Power Point is a must

related work experience

Has experience of product development in financial institution at least 2 years

formal education

Minimum bachelor degree from any major with IPK minimum 3.0

Page 28: CIMB Job Analysis

anti money laundering MIS analyst officerbanking and financial services

job description

• Prepare the report of anti money laundering • Control each department in implementing anti money laundering

job responsibilities• Supervising the implementation of anti money laundering

Page 29: CIMB Job Analysis

anti money laundering MIS analyst officerbanking and financial services

skills

Able to operate Ms. Office

related work experience

Have minimum 2 years experience in SQL server database, OS Windows

XP, and Linux Have work experience in IT / MIS

banking is preferred

formal education

bachelor degree fro computer engineering

Page 30: CIMB Job Analysis

syariah account officer commercialfinance - general/cost accounting

job description

job responsibilities

• Manages an assigned portfolio of customers. • Develop and maintain of high quality relationships that include creative structuring of financial solutions that meets customer needs

• Responsible to acquire new sales from new and existing customers that incorporate the full range of consumer finance products offered to achieve individual target

Page 31: CIMB Job Analysis

syariah account officer commercialfinance - general/cost accounting

skillsHave the ability to analyze and

marketing as well as having extensive networking, and Have good

communication skill

related work experience

Minimum 1 year experience in banking, especially in marketing

formal educationminimum diploma degree

from any major

Page 32: CIMB Job Analysis

legal officerlaw/legal services

job description

job responsibilities

• Interacting With Computers • Getting Information • Organizing, Planning, and Prioritizing Work • Communicating with Persons Outside Organization • Communicating with Supervisors, Peers, or Subordinates • Processing Information  • Documenting/Recording Information  • Establishing and Maintaining Interpersonal Relationships • Updating and Using Relevant Knowledge • Analyzing Data or Information

• Give legal consultation in credit (lending) process • Give legal consultation in funding • Ensure both internal and external regulatory requirement have been implemented correctly

Page 33: CIMB Job Analysis

legal officerlaw/legal services

skillsHave knowledge in credit (lending), funding, or IT banking is preferred,

Have good communication skill Proficiency in English both oral and

written

related work experience

Have working experience in related field at least 2 years

formal educationBachelor degree from

Law

Page 34: CIMB Job Analysis

PROBLEM SOLUTION

Page 35: CIMB Job Analysis

DATA COLLECTING

Page 36: CIMB Job Analysis