CIO Summit 2012

The Influence of IT Changes on BusinessJacky Wright, Vice President IT Strategic Services, Microsoft IT

 

TRADITIONAL CONCERNS• IT & business

alignment• App

development (on-time and on-budget)

• Maximizing ROI

• Infrastructure costs (TCO)

TODAY’S CONCERNS• Consumerizati

on of IT• Agility &

Scalability • Real-time

Capability• Security &

Data Protection

• Process-centric View

CLOUD MIGRATION STRATEGY• Business

Continuity• Control• Private

vs. Public vs. Hybrid

• Integration• Risk &

Compliance• Resilience &

Scalability

End-to-End Services

CIO CONCERNS & IMPERATIVES

The World of Microsoft IT

Windows domains and infrastructure services all running Windows Server 2008 R2

SAP single instance on SQL Server 2008 R2

High-Scale Processes

First and Best Customer

Enterprise Infrastructure

www.microsoft.com World’s largest

corporate Website 1.7B hits per day 750K concurrent 300GB per second

Filter 9M spam messages per day

94,000 clients sync email with mobile devices

107 countries 198,000 end users 12K production

servers VM/Physical

production ratio: 6.5 1.3 million devices 1500+ applications

Microsoft IT VisionReal Time Enterprise

Connect the

CompanyInspire

the IndustryDelight Customers

Help Microsoft achieve its full potential by transforming into a real time enterprise,

delighting customers & inspiring the industry with our use of Microsoft technology

Microsoft IT StrategiesReal Time Enterprise

Journey to Operating in the Cloud

First & Best

Test/Deployment Market

ExpansionShowcase

RC RTMAlpha BetaDev

Identify unique product

opportunities "white space“

Deploy pre-RTM products in live

enterprise environment

Collaborate with product groups to improve and expand product

capabilities

Tell the enterprise value and deployment

story

Co-development

Microsoft IT is Microsoft’s first and best customer

50% of production, development and test environment moved into the

private cloud

>50% savings in server costs and savings in management costs

Moving VL to the Cloud

High variability —heavy usage

at month, quarter, and

year end

Responsibility of processing vast

majority of Microsoft revenue

Multiple projects completed and others under

way

Volume Licensing Service Center• Customer-facing• Manage

agreements• Download

products• Access product

keys

4 Steps to Adopting the Cloud

Source: To the Cloud: Cloud Powering an Enterprise (McGraw-Hill)

Understand the Cloud

Understand Value Prop

Chart Cloud Landscape

Recognize the Case for Change

Drive Shared Vision

Build the Business Case

Analyze Cloud Opportunities

Define Adoption Approach

Select Cloud Providers

Revamp Tools and Processes

Upgrade the Organization

Rethink Enterprise Arch

Design Solutions for the Cloud

Operate in the Cloud

Implement and Integrate Solutions

Execute

Enable Envision

Explore

Cloud Stack - Diversity in Service TypesTraditional IT vs IaaS vs PaaS and SaaS

Traditional IT

Unlimited control

Limited Savings

SaaSPaaSIaaS

Virtual infrastructure hosting VMs and existing applications

Application focus

Elastic capacity Maximum scale-

out Massive data

Ease of deployment

Maximum cost savings

Storage

Server Hardware

Networking

Servers

Databases

Virtualization

Runtimes

Applications

Security & Integration

Storage

Server Hardware

Networking

Servers

Databases

Virtualization

Runtimes

Applications

Security & Integration

Storage

Server Hardware

Networking

Servers

Databases

Virtualization

Runtimes

Applications

Security & Integration

Storage

Server Hardware

Networking

Servers

Databases

Virtualization

Runtimes

Applications

Security & Integration

Envision

Recognize the Case for Change

Drive Shared Vision

Build the Business Case

Analyze Cloud Opportunities

Envision

Technical Legacy

Financial Constraints

Operational Pressures

Executive Sponsorship

Organizational Buy-In

Vision for the Cloud

“Cloud-Powering” Enterprise Initiatives

Enterprise Asset Inventory Application Selection Process

Cost / Benefit Analysis

Cloud Savings

Portion ofMicrosoft IT spend addressa

ble by Windows

Azure

Improve time to market

Save development and test labor

Cheaper and faster to fail and move on

Reduced friction in setting up environments

Increase hardware utilization

Huge scale, commodity hardware

Save labor Automated

updates, configuration

Take advantage of scale

Source: Microsoft IT

70%Cost net of savings

-30%

Application development and maintenance

Hardware hosting and software licenses

Support

Potential Cloud impact on Microsoft IT’s addressable spend

Enable

Define Adoption Approach

Select Cloud Providers

Revamp Tools and Processes

Upgrade the Organization

Enable

Pace of Change

Distribution of Labor

StaffingMigration

MgmtPilot

Projects

Cloud Credentials Technology Fit Adoption CostSecurity &

ComplianceEnterprise Fit Future Roadmap

Cloud Training Cloud Governance Working Groups

New Roles & Responsibilities Dev Ops

Cloud PolicyFinance Process Changes

Development Process Changes

Cloud Tools

Preparing the Organization

Cloud Adoption Steering Committee

SaaS Adoption

Operations

Security

Architecture

Best Practices and Enablers

...

Volume Licensing

HR Ecosystem

App Migration Project Teams

Azure Adoption

Integration & Coordination

HR Cloud Working Group

Training

Coordination and governance

Your Role as CIO

Organizational Readiness

Technical Readiness

BusinessReadiness

Key Take-Aways

17What’s on the Horizon?

Big Data

data growing50% a year

2more than

doublingevery

YEARS

2.5 QUINTILLIONbytes of data created daily

Potential to be “Humanity’s Dashboard” to help combat poverty, crime & pollution

Sources: IDC, IBM, Rick Smolan, CIO

mobile data

traffic growth

100% annuallyin emerging markets

real-time data+ patterns + behaviors = targeted marketing & retention insight

CIO Summit 2012

Thank You

CIO Discussion

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